GOTit - Social Shopping Customer Service

GOTit - Social Shopping Positive Reviews

Great Item and ExperienceI was looking for some pants that were edgy, yet had a nice trendy look to them, and I found these babies right here. Initially the 30 was too tight, but after I contacted the seller he was able to not only exchange the size for me but I received the delivery for the 32 in literally 2 days! I have bought numerous items from this store (these were the MOST recent purchase), and I love every single item. It's fast delivery, great response time to questions or concerns about sizing, fit, etc... and dope pieces. If you see something you like in their store don't hesitate to purchase it! I'll be buying again and again and highly recommend TheManStore!.Kid_sofreshVersion: 3.9

I'm a believer!My son told me about this app for items he wanted. I was skeptical, & told him I wasn't giving $ to some random app & never received items. I said it was prob a scam. After months of delay I gave in & placed an order to try it out. Order came quickly, items look just as described & pictured! I can contact seller straight from app & get a response within 24hrs, I got response to questions same day unless it was after hours. One shoe I ordered the seller contacted me to let me know it was damaged & couldn't be shipped. The seller made some contacts & got another shoe delivered to me within a week. I am now a believer! It's legit! I appreciate great customer service..Breack dancerVersion: 3.9

You won’t be disappointedWhen paying for clothes. It’s hard to find decent prices AND quality material. No skepticism needed here!!!! Not only are the products made of quality, the seller treats you as if you are one on one with him in a store. Almost a mom and pop feel to the website! He messaged you in between order and shipment. I’ve seen where sizes don’t fit and he corrects errors to please his customers. WAIT!!!! I forgot to mention!!! He is ON his deliveries! I ordered and received shipment within one week!!!! Almost 5 literal business days! AMAZING!!!!!! 🙌🏼 check out GOTIT! I did, and 100% satisfied!.Rob Hood423Version: 5.31

Happy customerSo I ordered a pair of pants and a jersey from GOTit and at first we were having shipping problems but a wonderful guy or woman whoever was on the other side of the computer made sure that my items made it to me I’m so in love with these pants and I’m waiting on my jersey to come but it should be here today but I have the tracking number and it’s close to me they’re wonderful they make sure you have everything that you need wonderful items on there and I love the fact that they are personally in tune with the customer if you’re asking me this is the best shopping site hands-down that’s only if you ask me.Cjbenson87Version: 4.1

GOTitIve been looking at the Clothes on here for a year now and I finally get me a card with some money on it. There was this shirt that I really liked so I bought it. There was a delay but it didnt bother me because they promised to not be delayed and stuff. The shirt came in and it fitted perfectly, it looks just like how it looks on the picture and it’s amazing quality. I just bought me a Jacket and when I bought it, they shipped it that day so it should come in 1-2 days the delivery is crazy fast. I highly recommend buying your clothes from TheManStore. Go get you some fits!.Jayren StubbsVersion: 5.15

Best app of all time for clothes and gearI have bought six shirts from this app and I absolutely love them. Great quality. Good customer service. And products always arrive on time. I will order much more shirts and other clothing from them. I love the fact that they keep you updated and communicate directly through the app on all purchases. There's also good opportunities for discounts and store credit if you order consistently. I highly recommend two stores on this app. "The man store" and "SLIK men" are my two favorites. Once again I am really appreciative of this great app. Glad that I found it..EZRA DEGREATVersion: 3.9

Best trend clothing app 2021So I bought an outfit . Outfit hit my front door two weeks later (as expected) . Legit packaging so your items are delivered in fresh & new condition. My shirt was flawlessly perfect, quality is great. The pants tho- might have had a QC flaw because the left pocket had holes. I contacted seller and had a response the same day. I sent the pictures the requested and BOOM!! They are sending me an extra pair of pants at no cost!! I’m grateful and I appreciate the way they take care of me. Definitely buying from them again. 100% LEGIT .!! Now I’m after the mackeen sets.Player505.Version: 5.15

Love the GOTit AppSince the first time I seen the GOTit app on both Instagram and then Facebook I decided to see what it was all about and I must say that I love their clothing, shoes, pants, accessories, etc. I brought a few shirts from off Slik Men, and the Accessory Store. I know that certain carriers don’t have certain sizes for Big Men like myself but I would that they would consider getting sizes for not only myself but for any bigger dude that like certain pants, or shirts. I know from now and the near future I’ll be ordering more things from off the app. Love the app.Murdoc08Version: 4.1

Great orders and DeliveryThis app I am in love with I can buy all that I want from my Bed! Just as you sell Jordans I feel like yupu guys should offer other name brands and designers although the. Rands that are already being sold are hot Items but I would like to buy me a Gucci Belt or Louis bag or something so mix in some. Ames brand AUTHENTIC name brand items as well... I mean idk who SWITCH is but they have great taste as style but they also have pieces that are 35-40 dollars so if you can sell items at that amount you should also offer Jordan T-Shirts etc as well.Gemes BrewerVersion: 3.9

OUT STANDINGMy name Yolanda Grant and I couldn’t be more happier as I am with this app. It has changed my life. I love the sellers they have great customer service skills which is a plus in my book. They have great items and most of all great prices. Simply the best I have ran across yet and They have fast shipping I got my items in 1 business day Now that’s fast and I love it. The clothes Fit perfectly great quality. This is not my #1 shopping app and I can not wait to place my next order..MrsGrantLove2019Version: 5.12

Know who to buy fromThis app is legit if you know who to deal with on here and look at how many got it how many reviews they had be smart pay attention yes ytjey don’t necessarily have a direct line yet for help but they do message back on the app their customer services is on the app idk when they will do that but in all honesty I can tell you the man store is legit made a nice little order an it can in 3-4 days you just gotta look around.ZAY FAMVersion: 5.11.1

The Man StoreBig up to the The Man Store. They move with so swiftly. Just about as soon as I made my order, I got notifications that my package has already shipped. Then, the communication and appreciation showed for just purchasing one item was awesome. The Man Store acted as if I purchased $1,000,000 worth of merchandise. The Man Store believes in great customer service. Top that awesome communication? They definitely have a repeat customer in me. I strongly recommend you shop with them..ByrdisVersion: 4.0

First order was super quick. Others came just as fastThis site is LIT. Normally I don’t shop online for apparel but I figure to give it a shot and it turned out I was surprised. Their items are top quality. I could find the same stuff in NYC and New Jersey but it would be more expensive. Needless to say, I found a new place to shop. Will be ordering from them a good while..The pug daddyVersion: 4.9

Great AppGOTit is one of the greatest apps I’ve ever come across!! Lots of great items to choose from from different stores, great customer service, great interaction from the ppl who run the stores, and super fast shipping. When they say it’s gonna arrive between a certain time frame, they mean it. Haven’t been let down yet. I highly recommend this app for all your shopping wants and needs.Yaboi_Smitty89Version: 5.11.1

I'm African and this app is just a life saver for meSo when I moved to America, I went to different stores, I didn't find any clothes that I would wear to go school or out, I was mad all the time because, I'm always trying to look nice everywhere I go, but I didn't have the clothes that wanted, fortunately, I found an ad about this app( 𝚙𝚛𝚘𝚋𝚊𝚋𝚕𝚢 𝚝𝚑𝚎 𝚋𝚎𝚜𝚝 𝚊𝚍 𝚎𝚟𝚎𝚛) and my life was saved!!!.ChshsisiVersion: 5.15

Satisfied CustomerI’m a very happy customer I didn’t receive it on the date it said before purchasing it but they did notify that it will be here on a later day and I received it on that exact day . Love it it was definitely worth the way I’ll be sending business your way !.BossQueenOfarrillVersion: 5.25

I absolutely love GOTit!I ordered from TheManStore and let me tell ya.....everything came exactly as described and exactly on the ETA....this app is the truth! Now I don’t have to waste my energy or time going store to store looking for outfits for my son. EVERYTHING IS RIGHT HERE ON THIS APP! TheManStore is awesome when it comes to replying....super fast replies....Did I forget to mention how I ABSOLUTELY LOVE THIS APP!!!!.Seczi2deathVersion: 5.18

Thank you I will be shopping back real soonGOTit is one of many apps for online clothing shopping. On sites like this, buyer feedback is paramount, because it's the main way other users on the site know if they can rely on a seller to be honest, timely, and easy to communicate with..TJAEE__Version: 5.20

My experienceI recommend this app it's a very good app to buy items. The seller always answer your question immediately when you ask for some information and the items they're selling are very good and looks exactly as you see them in pictures. I love it!!.DenoualdVersion: 5.11.1

My birthday was awesome cause of this store!!!I love this store. It’s my birthday and the sent my clothes out right before I left to go to Miami. If that isn’t customer service I don’t know what is. I have gotten so many compliments on my outfit and people asking where I got it. Great store and people. ❤️🙏🏾.Txhotboy04Version: 5.28

Fashion You Won’t RegretWhen it comes down to a store that has your best interest at it, it’s right here. Professionalism and a superb variety of different fashionable items. This is the place to get quality and trendy styles all at an affordable price. One of the online clothing stores I do not regret purchasing from..Jasonxd43Version: 4.5

Great store!As advertised you get what you see and it’s worth the money. Was skeptical at first seeing this ad on Facebook as I been scammed before from company ads from Facebook but I took a chance and can’t stop buying clothes from here!.Havok31Version: 5.28

Very happyGreat site more people need to know about this ... have around 10 items from them... great product fast delivery ... had to return an item was no problem... thanks again guys look forward to purchasing more items in the future.Mlb failed meVersion: 4.9

You guys are #1I just want to say thanks, to the person that was helping me through my process, I appreciate you so from now on my online shopping it’s only with you guys Love the outfit, don’t hold back I can’t wait to see some new stuff,,.310tboneVersion: 5.15

Delete accountSo how can I delete my account. I have to make a new one because I used my nickname and I had my real name on my debit card. They told me they flagged my order cause the names were different. So how can I delete my account and make a new one?.QuezdvVersion: 5.14

A positive reviewGood quality clothes. Better customer service. I had an issue with my outfit. I ordered the wrong size. They were really cool about it and quickly willing to work with me. I look forward to getting another fit. 😎👍.[AHG]HOLY HULKVersion: 5.18

Love itI have been looking for more urban wear, and this app saves my fashion. The clothes are top quality, reasonable prices, with excellent customer service. I would recommend this app to my friends and co-workers. Try it out, and you will not be disappointed..Antonio El PatronVersion: 5.15

Legit appIf you’re looking for stylish clothes this is the place ,some brands fit bigger than others but if you’re unsatisfied with your order you can return your items within the first 14 days of delivery.Nori RAWVersion: 5.18

Very great Customer serviceThey have very great customer service and my order came Quick And the guy talked to me the time The order was getting shipped Checking up letting me know it’s On its way I’m going to be doing a lot of Business with them so go ahead and download this app.Scootie wuVersion: 4.1

This best app for clothes and jewelry😎👌🏾Mann the app is the best one put so far!! I'll recommend this app to anyone because you can order something and you'll get in 3 days. The clothes on here is sexy and stylish, I would rather order my clothes from this app then go to the store itself..Play it or dieVersion: 3.9

Making sure the app is legitimateI like the outfits on the app and everything looks perfect,quality,price,shipping but with all the bad reviews and good reviews I can’t tell if I will get my stuff or I’ll be scammed out of my money.AmariyeRobinsonVersion: 5.18

Real review!!!!!Ordered from this site about 6-7 times and received each order in perfect condition. Items look just like the pictures so I’m a happy customer. I would stay away from the super “bling bling” but the gold plated items I’ve ordered looks great..BigAntNastyVersion: 5.11.1

TheManStoreThe Man store has A lot of nice clothes. When I first order the item I was getting. I got the wrong size. I contacted the man store and told them I got the wrong size. They asked me what size I wanted. Shipping was fast too! The item I got fits really good! I'm looking foward to buying more stuff from The Man Store!.Redhair4455566Version: 5.6

ThemanstoreHands down the best store on the app clothing is well made lots of things to choose from and they always respond to your issues quick I love had no major issues I will continue ordering from them for a long imte.AdonisbeauVersion: 3.9

VarietyI have found so much clothing and accessories that I actually like on this app. Their Longline shirts and hoodies are absolutely amazing. I would definitely recommend this to any teenager or person looking for a different style of clothing and accessories. 7 out of 5 in my book. 💯💯💯..Soca JonesVersion: 3.9

GoTit Is the BestI love this app it’s got clothes, jewelry, n accessories ian never evn seen in stores I mean they could be a little pricey but it’s worth it, trust me everytime I bought something from this app people always compliment me n askin where I get my clothes from😂😂.Talented barbersVersion: 5.20

On top of their gameI was a little hesitant to start using the app but once I did, I knew I made the right decision. Orders are received and shipped fast and the customer service is excellent. I will definitely recommend GotIt to my friends and family, keep up the good work.Yung DillVersion: 3.9

The best of the businessGreat app . Everything is fair price. And their is always a customer care texting you through the whole thing. I love this app and the only app I'll ever get my cloths from they have so many choices to choose from. ❤️❤️.Ayeee_itsdinkVersion: 3.9

Satisfied customer!!!!!!!!What you see is what you get…….. Best online clothing store for men I’ve come across so far .The prices are great and I don’t have to leave my house to go school shopping to get good quality clothes I’m loving it.AshBClassyVersion: 5.28

Got itItems were true to size and I received my package in a timely matter.. everything looked just like the picture on line was worth every penny high recommended!.Bee fair truckingVersion: 5.20

Best everIn my case, this is the best order I’ve ever make it came faster than expected and the item fit just right. I appreciate your fast, reliable and efficient service I’m looking forward to more dealings soon. You guys are amazing. Thanks.IbunjayVersion: 4.0

Them a storeI’ve got multiple outfits from the man store on this app, they’re all really great outfits and fit great! All came in a few days with no trouble. Highly recommend trying!.HonolarryVersion: 5.20

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GOTit - Social Shopping Negative Reviews

Scam! Will not delete account willingly.GotIt is a scam, so be aware! The company after multiple email attempts will NOT delete my personal information off their “servers” claiming their servers are “secure” claiming I do not need this information deleted. They mentioned that all credit card information stays on this same exact server so watch out! I do not care if the are “secure” I WANT MY GOTIT ACCOUNT DELETED as I do not use this scam account at all. I regret ever signing up with this company for an account with my email! Consumer be aware of this, as they are most likely just trying to collect your personal information!! This app will not cooperate with my second request to delete this account at all. It’s been since December of 2020 trying to get this account deleted..Jishy2000Version: 5.18

Worst support by farI was selling on the platform for a year then I got a false claim for a custom that clearly didn’t Check her email for the tracking number for her item and said never shipped her or contacted her even though I called her and emailed her. Long story short I had the customer provided me with the proof that she got her item gave this information to the support item and the never fixed my account they don’t respond to emails and when they did I gave them everything they asked for and was told I would be able to sell again at the start of 2018 it’s a week before 2020 now so that shows how much they care about their sellers the worst.Saj jonesVersion: 5.11.1

GOTit Don’t Value There CustomerWhy is that this app don’t have a direct customer service phone number!/? Not having a direct line to Customer service is a super inconvenient! I recently had a name last name change. I didn’t think about when I placed my order. So this is the matter in nut shell. I tried to update my current info and did all that was advised to do. I was told by sale rep it’s out of is their hands! I been spending money with my same credit card for a couple years with this company and never had an issue till now and they wouldn’t rectify the matter! Way to go GOTit store. This place don’t care about there customers, it’s all about their money..King_AdonisVersion: 5.6

Only good when you get your orderThe app is great... If they actually send you what you ordered. I’ve been buying clothes for a while and I’ve taken the risk of the clothes not fitting But the one time I got the completely wrong order (women’s heels instead of a shirt) I followed the directions for the return, sent it back and now the seller isn’t responding to my messages as if they never cared to look for it. I’m pretty sure I’m not getting my money back.Blackman156Version: 5.10

WORSE EXPERIENCE EVERI ordered and they sent it through zinc shipping never got it. They claim to have sent it twice never got anything. Then they said it’s called AMZL shipping. I ask them for a contact info for the shipping company because they said they confirm with them, but they refuse to give me an answer keep saying there’s nothing else they can do. They won’t refund my money! The app seemed sketchy to me but my boyfriend said it was okay. But if you want to try for yourself be my guest..D. vineVersion: 5.21

Money good but honestly scared to orderI read the reviews and a lot of my concerns are being talk about in your bad reviews like why don’t y’all have customer service line and why don’t the merchants have any contact number and not one person even message back about how this all works especially hearing about it on instagram makes it seem suspect off the jump so hopefully you all do something about this seriously I really wanna order from here just have to many concerns.BanbanbedfordVersion: 5.11.1

Important notes on qualityIf you plan on buying things from this app, you must know that although the merchandise looks really cool, the quality and reality of what you receive is really sad. The graphic sweaters look great on the phone, however when you receive it, it looks like a 480 pixel stock image version. The biker pants I ordered were also very low quality, the pockets were shallow, and the overall material was very cheap. Mind you that each product costs average 35 dollars..Hops for days 259Version: 5.10

Missing a order and they wont respondI ordered 2 of the exact same items and the merchant sends them both at the same time with the same tracking number. When the order arrived i only received one item and when i go to track the other one it still say delivered since they both have the same tracking number . Im missing a item i feel i was cheated out of 45 dollars witch is the price for each item . I am very dissatisfied..Thats3DVersion: 5.15

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