La Crosse View Customer ServiceLa Crosse Technology

La Crosse View Customer Service

  1. La Crosse View Customer Service
  2. La Crosse View App Comments & Reviews (2024)
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The La Crosse View app from La Crosse Technology, provides a world class, weather app experience. The app works by connecting to one of our new La Crosse View Ready Personal Weather Stations, connecting you to your home anytime, anywhere. Unlike most weather apps that show weather from a predetermined location you could be miles from, La Crosse View allows you to see your home environment, such as wind speed and direction, rainfall, temperature, and humidity, as well as customize alerts, study, track, and monitor your weather with graphs, personalize your sensor locations with personal images, and so much more! The La Crosse View opens your station to a whole new set of features that is displayed on your station using our innovative data stream technology. You’ll now enjoy weather data from the National Weather Service, time and date information from the National Institute of Standards and Technology, customizable display options, and the option of displaying sensor data from additional sensors. The innovative and easy-to-navigate design, ensures a user friendly experience for all ages. Download now to start enjoying the View!

La Crosse View App Comments & Reviews

La Crosse View Positive Reviews

Good Station, support, but not appHave had this station for over a year, and once I was told by support, the importance of the solar battery staying charged to function properly, it has really performed flawlessly. The app, however is a different story. For me it has functioned correctly about 75% of the time, and works great. The programmers seem to have issues keeping up with technical issues as reported across the top of the screen. This then leads to incomplete data, such as rainfall accumulations for a period of days. Still get 24 hr accumulations on the weather station display, but not rainfall per hour. I know it may not seem like much, but things like that are a disappointment to me. All in all I am quite happy with the device itself. Hopefully they realize that it really is an issue and are creating an app with a more solid platform!.Version: 1.83.79

Unexpected and ExceptionalGot this as a unexpected gift and had no idea the amount of detail it actually offers. The set up was good with one issue: No Wireless MAC Address label to be found. So I disabled my MAC filtering on the WiFi router, connected it, went into my router’s settings on the internet and saw the address that way, added it to my address list and re-enabled the filter. The app works seamlessly on an iPhone 7 Plus. I have experienced zero issues. You can also add other sensors that you buy for a cottage, barn, or dog house etc and use your personal pictures as a background for each location of the sensor you wish to see readings on. This set up with the app and device is working so far. I’ll update my review in 2 months but as of now it works perfectly. -Update- 4 months later and everything is going good sensor wise but display wise there’s issues. I just managed my data stream, deleted cloud cover which only reads a percentage and says auto/auto next to it in the ticker, deleted snow accumulation which read normal, added wind speed, and possibility of damaging thunderstorms, and for some reason it won’t update correctly and I get an error in the app. I took two stars away.Version: 1.13

Lacrosse view app review after 2+ years useBest low cost WIFI sensor App package for remotely sensing A homes indoor and outdoor environments. This includes settable hi and low alarm points of Temperate Humidity sensors and wet/dry floor. 1 app combines multiple sensors signals all sent to a single station. Setup as many sensors a home might need then set parameters in the app to Alarm as needed. This will even send emails of any alarm. You will always know if your home AC or furnace quit should temps go out of thermostat settings. That dehumidifiers stops working no problem. You get an alarm on your cell phone. This thing is great! You can look at a history chart of each sensor too on the app. Easy naming conventions for each sensor and you can take a picture of each room that shows where that sensor is. I have 5 boiler zones heating system at home and have 6 temp sensors. Last winter one day I got a low temp alarm in 1 zone. It was -10 F. outside. I called a repair guy from Florida who fixed the boiler before pipes froze back home in Vermont. My Lacrosse View pkg paid for itself right then. I love it. Easy to setup and change as needed. Easy to use and watch what is happening at home while not there. Pj Couillard.Version: 1.82.16

Strange things happingStrange things have been happening with my app that I cannot explain. The app doesn’t update as frequently as the in home unit and often shows conflicting info. For example: This morning around 0600 my app registered a wind speed at 0mph, one minute later the wind speed was 128mph, the next minute back to 0mph. I checked the in home unit and the data was completely different. The hours before and since the recorded 128mph gust were all below 10mph, leading me to believe there was a malfunction within the app itself. I live in a cold and windy northern state, with high wind prone areas so I thought the app would be nice to have. I use the app for when I travel so I can check in and see the temperature inside and outside the house, as well as the wind speed. The few times I’ve been away and used this app it has either completely failed to update or given me incredibly inaccurate information. I’ve had some issues but easily resolved issues with the units themselves. However, this new glitch, and yet another one with the app is making me less confident in the remote data I receive from the app..Version: 1.82.16

Good, not greatPairing devices is a pain, after a year the wind unit routinely doesn’t update for days sowing a low battery after changing out fresh ones twice. This would be fine we’re it not for mounting the unit high enough to catch reliable wind without obstructions. Similar issues with the rain gauge losing connection and not syncing. I received it as a gift so I’m happy with that, I’m only reluctant to replace failing units at the cost they are knowing they may again have issues or fail in due time. Beyond all that the fact that they do not hold onto historical data without a subscription (beyond 7 days) is pretty sad. The app itself is cumbersome to navigate and the data viewed in graphs forces portrait mode for 1-day and landscape for 7-days, making it difficult to review trends easily. If the rain, wind, outdoor, and base station cost $99 and a $5 monthly subscription with more reliable pairing of the units I’d see the value. Doubling that or more? Not so much, even for a weather geek like me. I’ll try another product first before coming back to this one and investing for a longer term, more reliable solution..Version: 1.83.25

Discouraged UpdateGot a replacement temp and humidity sensor from the nice folks at Lacrosse and finally have everything communicating nicely. Got station uploading to Weather Underground which allows me to use their advanced WunderStation app. This is a very nice option on the iPad for viewing my stations data. My wife likes the Lacrosse View app on her phone but we can’t figure out why, even though the station displays the outside temp as well as the “feels like” temp, when viewing the outdoor temp/humidity device screen, the lacrosse view app always shows outdoor temperature and exactly the same temp in a smaller font below it with the words “Heat Index”. This shows even when the temp is 20 degrees and the wind is gusting to 40 mph. Right now the station says “Outdoor 35 F” with a wind speed of 15 mph and “Feels Like 26”. The Lacrosse View App outdoor temp/humidity device page says 35 with Heat index 35. Any ideas about that one? The WunderStation App has it all right, up to the second. I’d like to get this Lacrosse View App working right for the sake of the phone. Thx for any help..Version: 1.10

Indoor temperature and humidity only. Really?There are a number of personal weather stations on the market. Weather Underground has thousands they tap for neighborhood weather worldwide. At Costco it looked like this was an abridged feature set version of a full featured weather station. I could expect to get world wide access to the outdoor weather at my house. Cool. Only it's not so intuitively obvious. It will do both outdoor and indoor readings on the app, but only after you enter both the indoor console and any outdoor sensors separately. Setup is also dicey. You apparently need to not be just on the same Wi-Fi network, you also need to be on the same frequency band. That means going far away in your house where the 5 GHz signal is not predominant on your phone. The LaCrosse device is on the 2.4 GHz band only. Not spelled out in the instructions. Overall I guess it might be worth what I paid for it, but it's very poor marketing. Could it be fixed by better firmware and software? Of course. It's just we'll never see that on our devices..Version: 1.9

Ability to display dew point temperature with app neededThe software works fine with my main complaint being that it only displays relative humidity instead of the dew point temperature. It would be better if the gave an option to display a graph of dew point instead of the relative humidity. The display of relative humidity is not helpful since it is temperature dependent. For example if the morning low temperature falls to the dew point temperature of 68 degrees F the relative humidity is 100%. If you have a high temperature later in the day of 96 degrees F the relative humidity will be about 40%. If there is no change in the air mass such as with the approach of a cold front or storm system the dew point will be steady around 68 degrees F. A dew point of 68 degrees F will be uncomfortable for outdoor activities and lower dew point temperature in the 50s will feel much better. The display of relative humidity does not give meaningful information since it depends on what the temperature does. It would be a much nicer option to be able to display the dew point both on the screen of the device and the application..Version: 1.82.15

When Working.........When this unit (CR8300) has connectivity, it is fun and easy use. We travel a lot and live on the coast, so remote monitoring and our set up alerts are important. However, we are now on our third unit. The first one would not connect to our Linksys router so LaCrosse sent us a new one. This one did not connect either so we bought a different router. This worked great for six (6) months and then it too lost connectivity. LaCross is sending us another base station as it appears the WiFi within the unit is now broken. We can only hope this unit works and works longer than six (6) months. If it doesn’t, we’ll be out of warranty and LaCrosse support states “we’ll see then if there’s anything we can do”. If it were not for these connectivity issues, we would have given this unit five (5) stars. It should be noted that each time we’ve called support, the unit has had to be factory reset, consequently losing all: 1 hour, 24 hour, monthly and yearly totals. This, the connectivity issues and the warranty concern is why this unit only get a three (3) star rating..Version: 1.53

Very impressed - Amateur MeteorologistI’ve owned an AcuRite weather station for years so I was reluctant to change. But after having so many problems with readings and signal strength from my AcuRite weather station I thought now was the time. My first review of La Crosse technology weather station is impressive. The signal strength wherever I’ve placed it in my yard (and I have 1.5 acres) did not change. Strong signal everywhere. Secondly, the temperature/humidity readings are spot on accurate with the NWS readings. I was very impressed with this. Make sure that you follow La Crosse tips on where to place your sensors. This will give you the most accurate readings. Lastly, I like very much how you can place the sensors separately around the yard to get the most accurate readings and strength of signal. This was something I could never do with the AcuRite weather station. All the AcuRite sensors are built into one weather station. So far I am very pleased with my purchase of La Crosse Technologies Weather station..Version: 1.46

Great Support For MeAfter reading some of the reviews, I was wondering if my issue would get fixed, but have to say, LaCrosse were spot on. I received my weather station in December and all was great till a few weeks ago. My app started showing all dashes with no data although my device id numbers were still showing up. Weather station was still showing most data, but not all the Accuweather forecast. I emailed support and the same day I received a response from Gary that gave me a couple of things to do to try and fix the issue and if they didn’t send them my device id number and mailing address, which I emailed back the info. Immediately I received an email that my issue had been turned over to warranty and I should receive a replacement weather station in 10-15 days. Well, my replacement arrived in 3 days and all is back up and running. Thank you Gary and LaCrosse for the awesome and quick response..Version: 1.46

No hourly rain data in daily viewApp general works but since I installed a rain gauge recently, I found the latest version does not support display hourly rain data in the daily view. However the this data is viewable in 7-day screen when choosing the “data” button. Please fix this bug. [Update] shortly after posting this review, I received hourly display in the daily review. It seems data transmission took some time but it does display hourly data now as expected. Two more suggestions on improvements: 1) hourly data in daily view is only shown in portrait mode, cannot change to landscape mode unlike the 7-day view. 2) The data table in daily view shows 1 line for roughly every 2 minutes but most values are zeros (when it rained in the hour) likely because rain amount in 2 minutes interval is too small (<0.01) to show. Suggest making the interval configurable or fixed at a larger interval (10 mins or more). Thanks for responding to customer reviews..Version: 1.83.19

Unbeatable, top product in the game!This app has it all! I have struggled finding a weather station that works for me and is accurate. The weather station I got not only tells you the outdoor conditions, but it also lets me know how warm my shop and my house is. I am currently sitting 5 states away from my house & was able to simply log on to this app to check & make sure everything is working okay. La Crosse Technology never fails to amaze me with their amazing products, friendly staff, and very competitive pricing! This product is very newly released so there has been a few minor glitches, but with a quick call to the company they have always gone above and beyond to fix the issue and make it right. After testing out many different stations, I have finally found a system that I love and trust. I would recommend this product, app and brand to all!.Version: 1.41

La Crosse Customer ServiceOf all the different Customer Service organizations I deal with (I buy a lot on line) The La Crosse Customer Service is by far the best! Any time I’ve had a question or problem the people I’ve dealt with have been easy to talk to, very helpful, very responsive in sending me replacement sensors for my Professional weather stations and my projection alarm clock. And when you call La Crosse you don’t get a recording asking you to pick from several options but rather an actual person who speaks English like the rest of us rather than someone from a different country. With all the negative things China is doing to our country I want to stop buying from China. But when you buy on line most everything is made in China. I think La Crosse products are great but I wish they were made in the USA!.Version: 1.83.36

Outside temperature not show!I bought this unit a few months ago from Costco. It's pretty easy to setup and connect to my wifi, the La Crosse View app was easy to setup and connect to the unit without any issue, which is it was showing the outside temp for 24 hours, the wifi indicator on the unit shown too. But then since last few days, the outside temperature disappeared. The unit appears like it is a standalone unit: no wifi! I tried reset to the manufacture setup and reinstalled the app then set it up from scratch, no help. Reported to La Crosse, only got an email telling me to reload the device. Even I disconnect the power source, removed the battery and put them back and tried to setup from very beginning. Same issue: no wifi indicator, no outside temperature, even from the app where it connects successfully to the server but the app not show the outside temp either. Must be a weather station problem??!.Version: 1.43

Love it! Great customer serviceI received my unit as a Christmas gift. It is the big set with all the sensors; temperature, rain, wind, the large home base monitor, and the small remote monitor for another room. Set up was easy if you follow the instructions and don’t try to wing it yourself. The only issue I had was a few months after set up it wouldn’t stay connected to the WiFi and then the rain sensor went bad. I was worried that since I didn’t have the receipt or the box it came in that I would have issues with warranty. I called customer service and without hesitation the agent said they would send a whole new system. A week later it arrived, I set it up, and mailed all the old equipment back in the box provided. Everything has worked great since..Version: 1.44

WiFi issuesWhen I first bought weather station, it would not connect to router because the router was too old. I got a mesh router and it solved the problem. It was worrying great for more than a month. An update for the la crosse app was released around 2/8/19 and after a few days, WiFi stopped working on weather station. I’ve tried troubleshooting in so many ways and according to the recommended solutions but nothing works. I restart, master restart, power cycle, deleted app and reload, press + - for 3 secs and WiFi says lost connection. Can no longer use the app. Also the WiFi setup in the app doesn’t work well. It doesn’t let you choose other available SSIDs to try since our router transmits two signals. This is frustrating. I think something changed w this app update because it was working fine. What happened?.Version: 1.44

Okay but kind of finickyHave owned model v21-wth and used the app for a little over a year. Initially startup was difficult. Unit was previously owned and returned to Cabela’s. Previous owner had registered device with Lacrosse and I was unable to get the weather station to even connect with the app. Contacted lacrosse support and was able to get that issue solved. Once I was able to register the device connecting the outdoor sensors went pretty well. Wind and temperature/humidity connected quickly and the signal strength indicator is helpful. Another issue is WiFi connection. Tried doing it in my living room where the home station would be located but could never get it to connect. Finally had to go into the room where my WiFi router is located and finally got it to connect then moved it back to the living room. Nice unit but a little finicky 🙄.Version: 1.57

Won’t connect device to phoneI’ve trying for an hour to get the app to connect the device to my phone and it won’t. The app just keeps telling me “device connection to the server unsuccessful” and to move further away from the router to get on the 2.4 ghz network. I am on it. I’ve googled this error and searched the website as well and no results. I’ve googled every combination of synchrony phone and device and can’t find anything. It’s astonishing that there’s no help or faq for something so basic. Update a few days later: somehow, the device and the phone decided to synch up together on their own. I’m still not too thrilled about the original issue or complete lack of information on how to troubleshoot it. I do appreciate the developers advising to reach out to them on Facebook for help, but it seems to be an extremely arduous process for what I’m sure isn’t an uncommon occurrence. So bumping to 3 stars.Version: 1.82.16

La Crosse Weather StationI bought this unit a couple months ago. It was fairly easy to set up and connect to my WiFi. Everything works great on the base unit. However when I set up The La Crosse View app the outside temperature has never displayed. I’m getting the inside temp and the wind & rain readings on the app. The outside temperature has never displayed. I have tried removing and reinstalling the app several times but I still get the same results. I have deleted and reinstalled the outside temp sensor as well but it still does not display. Every time I send La Crosse a note describing this problem I get the same response telling me how to load devices. I can get the temp sensor loaded on the app. The temperature just doesn’t display on the app. Other than the issue with the outside temp and the app.. I like the system..Version: 1.9

Outstanding customer service experienceI purchased a unit way back in 2018 and it stopped connecting to my network a year or so ago. I reached out to support, well beyond an anticipated warranty, just to see if they had any troubleshooting steps to provide beyond the 2.4ghz network I’d setup specifically for the unit, in case my 5ghz was choking out the wider band signal. With absolutely no hoops to jump through, they stood by their product, informed me of a known issue with my model from that production period, and send me the new and improved model, hassle free and without charge, just like that. Customer service like this is where the market divides and where you earn loyalty - from this interaction, I’m a believer! Thank you, La Crosse, for the impressive service and for getting me back up and running..Version: 1.82.16

The app lacksOther reviewers have commented on the topics I’m highlighting here again. The app does not nearly allow enough flexibility in data display. Users should be able to scale the temperature graph. If I want to zoom in on last 6 hours or last 3 days instead of 7 that should be easy to do in this app. For temp or rain or pressure change or wind speed/direction. Just like the step-tracker health apps for example. The graphs should auto-scale to be viewable both landscape or portrait. Wind data needs to be displayed with wind direction. Currently the app has no tracking/graphing of wind direction changes, just real time current data. If someone is buying a weather station then they clearly care about more than just current conditions. We are here for the data, the patterns, the tracking. Please update the app to reflect customer needs..Version: 1.82.57

Great for monitoring in every instance!!I love this app. for monitoring conditions while I’m home - but even more so while I’m away. Being able to keep a close eye on temperature and humidity indoors helps both my health and my kitty’s health in the winter. I can even have my cat sitter make adjustments while I’m away because of using this monitoring equipment Also the outdoor weather gauges are very useful; temperature, humidity, wind, precipitation gives a very realistic estimate of what’s actually affecting us at home and not just in my area. We have had unusual local wind/rain events recently, where knowing what’s happening at a nearby public weather station is not accurate to our specific weather even a half mile away. Very helpful app and equipment for people who monitor weather closely.......Version: 1.82.16

Disappointed at first. Happy now.I was excited to buy the weather station. When I got it home, had it mounted and got it connected to the app I was disappointed because the app only showed dashes. I called Lacrosse and was left on hold for 2 hours. When they answered they took my information and said the issue would be looked into and I would receive a call inn24 hours. Well I never received a call. So I called back. This time a very helpful young lady answered. She said a trouble ticket had not been entered. At this point I was livid. 😡. She too the information once again and said there is a known issue with the app but it will be fixed quickly. She told me to keep Checking the app. So 15 minutes later I checked the app and it’s working great now! If I would not have this issue I would have rated this 5 stars. But customer service is golden!.Version: 1.11

Oh wellThis thing actually connected to my phone with minimal difficulty (I was inputting the wrong network password; frustrating, but totally my fault). Many reviewers say it only shows the indoor temp and humidity. It will show the rain and wind speed on your mobile device if you follow directions and scan their barcode to add them to the network. The You Tube video made by Lacrosse was very helpful. Also, if you want all the info on one screen, tap the device name at the top center of the screen. It will display "quick view". Now the bad: as another reviewer stated, it stayed connected for about a day. It was nice while it lasted, graphs of temperature, wind, and (probably) rain; outdoor temperature recorded and displayed every 3 minutes or so. Pretty cool, until it didn't do it anymore. The base unit displays "no connect to app server", so I guess there's something I'm supposed to do to reconnect. This gets old, and most likely won't work when I'm away. Other than that, as a weather station "on site", it's pretty good. The remote units have a good range and haven't lost connection with the base as my previous station did several times each day. So, not bad, but not great. I probably won't be taking it back to Costco, but I also won't be running out to get another..Version: 1.5

Station great, WIFI/app not greatThe weather station works well and is easy to set up and view. A reliable connection with WIFI and ability to view on the app is not guaranteed. Any drop of WIFI or brief loss of power causes the app to become useless. If you can physically access the base station you can go through the reconfigure process to quickly bring it back on line... however, your phone and station must be within 10 feet of each other. Not helpful if you are away from home and want to monitor weather changes. This also seems to cause a deletion of data when restored. We were relying on this station to provide information about rain/snow fall. Disappointed, but at the price of the station we are not at a great loss. Will look for another more reliable station to provide this critical data..Version: 1.10

Weather StationI paid $75 for this until at Sams club. Can’t remember how long ago. 5 years or 8years Ago? Works great in North East Massachusetts. Always interesting to see the wind and rain readings Change the batteries about once a year. Occasionally spruce needles need to be cleaned out of rain gage (would be nice to have easier access to the inner part of rain gage) Wi-Fi connection is great. See current forecast as a visual display. The app allows you to access readings on your phone. At a trade show in Italy I could tell if my son turned the heat down during the day by checking inside temperature reading. Well worth the money for the information it continually provides..Version: 1.83.78

ProblemsHaving trouble with wind directions. Doesn’t say direction ALWAYS NORTH. Also icons show cloudy when it’s sunny etc..Version: 1.83.61

Good monitor, terrible appLove the weather monitor, accurate and conviennent. My issue falls with the app. Such a miss from lacrosse, doesn’t even display all the information from the device. Displays literally the bare minimum, very frustrating. Wouldn’t be hard to display the information it already knows, and the format of the app is unappealing aesthetically as well. Monitor itself is rated highly, and the app terribly, so I cut the difference with a 3star review. Don’t buy if you’re excited for the app.Version: 1.83.36

Wind StationExcellent station, very informative and extremely accurate… 5 *****.Version: 1.83.79

GreatI’m not having the same issues others seem to be having. This app works well for me and does exactly what it’s supposed to do. Love the lacross professional weather station as well..Version: 1.83.78

WifiMake it able to use 2,4 GHz or 5 GHz .. dam, I am on 2,4 GHz and ut bugg saying it can only connect to 2,4 GHz .. like what the f***.Version: 1.83.78

Weather stationGreat app, great station. Only issue is it will set to daytime saving time..Version: 1.83.61

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La Crosse View iPhone Images
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