Citizen: Local Safety Alerts Customer ServiceSp0n, Inc.

Citizen: Local Safety Alerts Customer Service

  1. Citizen: Local Safety Alerts Customer Service
  2. Citizen: Local Safety Alerts App Comments & Reviews (2024)
  3. Citizen: Local Safety Alerts iPhone Images
  4. Citizen: Local Safety Alerts iPad Images

The most powerful safety app for today’s world. Download Citizen to feel safer at home or out. Get real-time safety alerts and live video of incidents happening near you, updates on natural disasters or protests, and know if your loved ones are near a dangerous incident. Plus, 24/7 access to a trained Protect Agent who can help whenever you feel unsafe.

Citizen notifications have urged people to evacuate burning buildings, deterred school buses from nearby terrorist attacks and have even led to a rescue of a 1-year-old from a stolen car. Citizen may notify you of a crime in progress before the police have responded. It's meant to protect you and your community — please use it responsibly.

NEW! 24/7 access to a trained Protect Agent who can discreetly help, silently monitor your live location and audio, alert other users, call 911, monitor heart rate through your apple watch and more. No situation too big or small.

See friends on your Safety Map: Know their safety status at a glance and find out if (and when) they are near a dangerous incident in real-time. You can turn on Ghost Mode to keep your location private at any time.

Real-time Safety Alerts: Location-based notifications help you avoid potentially dangerous situations.

Live Breaking Video: Watch live video of an incident unfold from different angles or broadcast live from the scene.

Keep Your Community Safe: Report incidents right when they happen to protect the people around you

In case of emergencies, Citizen also offers the Protect subscription to help protect you and your loved ones. You can read the Terms of Use here: https://citizen.com/privacy/protect-supplemental-tos

Citizen: Local Safety Alerts App Comments & Reviews

Citizen: Local Safety Alerts Positive Reviews

Helpful, but Regularly Negative & Paranoia InducingThis app is certainly helpful for crime info and being aware of what kind of commotion is happening throughout the city. Although- something that is obnoxious about this app is when notifications are sent out to all users of a city or nationwide, it’s regularly discouraging or negative information. I think I’ve seen maybe one or two positive information notifications. I could see this app fueling people’s paranoia or triggering fear on the regular for some. It’s not helpful when notifications regularly paint a grim picture of COVID-19 or constantly reporting upticks in COVID or crime in the area on a regular basis. I think Citizen needs to fix their information approach. Stay objective of course, but there needs to be a better approach with information reporting..Version: 0.1054.0

Pay to use nowI’ve had this app for a couple of years now, and I really enjoyed it previously. Unfortunately, every single time I open this app now, I’m bombarded with subscription notices. If you are not paying for this app, you can’t really get access to much of anything. Some alerts are free, but many alerts require a paid subscription to even see what the incident is. On the incidents which are free, if you listen or watch any of the videos some stop midway and tell you that you cannot finish the recording unless you upgrade your subscription. What’s the point of having a “free app,” if I then have to pay to find out what the incident is? I might as well not have the app! Other problems with the application is the false alerts and unmonitored comments. The comments most of the time are rude; which often range between blaming the homeless or victims in incidences. There’s no monitoring comments… beside the “don’t be rude“ warning you get when opening the chat box. There’s a number of alerts that come through that aren’t verified. Verified alerts are part of the subscription, so you very likely will get false alerts. This app relies heavily on its users as it’s sources, yet turns around and makes you pay for the content they aren’t paying for themselves. For a free application that was meant to let citizens know of major incidents happening around them for their safety, it sure feels like they have prioritized their own pockets before the users..Version: 0.1132.0

Like a lot!I absolutely love this app. I think it’s a genius idea! I can’t imagine that amount of work and details that goes into creating something like this. However I think there are still many improvements and changes that can and should be made. Personally some ideas and things I notice right away that could be changed: - customizable notifications, for example option to set a miles scale radius of where you want to be notified, specific types of incidents you do and don’t want notifications for, being able to choose notification alert sounds for different incidents - importantly, it’d be helpful and interesting if there were more details and updates given for these situations. I see a lot of people in the comments saying this as well, one small example is parents asking if the “man with a gun” is actually happening and wanting details because it’s near a school that’s about to end for the day and never getting an answer - a section available at the bottom bar where you can set up a list of saved customized addresses/cities/locations that you want to more easily check on - could add at the bottom of the incident links to other sources like news articles There are all kinds of new features and changes to existing features that could make this app better. This app is genius and I can see it becoming much more known and widely used in the future! Continued improving will ensure that too..Version: 0.1049.0

Time stamp on videosI like the app but it would be more helpful if the videos were posted in chronological order or if they had time stamps. I was just following an important event in my neighborhood and I had a hard time figuring out if there were new developments and videos would have helped, especially because the updates being posted in real time were confusing and accurate. Since there is no time stamp on them (unless you select each video individually, select the user, then select the video again) it is impossible to determine if new ones have been added, so you have to keep scrolling through them. It’s very impractical when you have numerous videos to go through. Also, there should be better monitoring of the videos posted (some of them are completely useless). And there should be an age limit. Children should not be playing with this app. There was a five alarm fire tonight in my neighborhood and a young boy was playing reporter with his parents’ permission. Unacceptable and disrespectful. Other than that, it’s a very useful app..Version: 0.1006.0

Need improvementsI like the app, but there are several things I find incredibly annoying. First, I just passed an incident but cannot figure out how to post it without video. I don’t want to, nor was I allowed to stand there and record a dozen police cars responding to reports of a home intruder, but I can’t find another way to post it. So the incident isn’t on the app and it doesn’t appear that it’s going to be. Second, I can’t filter out reports by a certain radius. I live in a decent size city, and a report of a house fire or dumpster fire 2.5 miles away from me means absolutely nothing. It’s just annoying. I get constant notifications and now it’s like the boy who cried wolf - I ignore every single one of them because 99% are so far away from me they don’t impact me at all. I’m definitely going to delete the app if they can’t sort that out, because now it’s just interrupting me while I’m at work or enjoying time out without giving me valuable information..Version: 0.1057.0

Needs to be able to flip to landscape on a tablet, but great toolI am working and building a GSOC for work, and while we don’t have the other tools set up, this is a great tool for finding out what’s going around near any of our 68 locations I have to track. My only grip, and its something hopefully the devs will consider is that when using this on a tablet with a keyboard to fill out a GSOC report, it does not flip to landscape. This is a massive 12.9 inch iPad Pro with a keyboard it isn’t convenient to have to take it and rotate it to use the app then back to fill out the report. Fix that and you have a great tool. I like having access to things quickly with pictures and videos. Someone said that a parade is not something that should be on here, I disagree it impacts my buildings greatly from coast to coast and I want to know about it and see it. So great app, great tool, make it rotate to landscape please!!!!.Version: 0.1020.0

Helpful, but...Why on earth do I have to pay money to see sex offenders?? It's literally free information that I can find on Google easily. The fact that they're putting free information behind a paywall is absolutely ridiculous. There's so much stuff that you have to pay for on this app, and it makes you wonder: does this company actually care for your safety, or do they just want your money? You shouldn't have to pay just to feel safe. Other than the abundance of pay-to-use features, this app is pretty helpful. I like being notified of important events in my area and country. The only other thing I'm not a fan of is the comment section. On every tragedy, there's a bunch of immature kids mocking deaths. I understand it's nice to communicate with others in your community about important information, however the comments get increasingly toxic every time I look at them..Version: 0.1172.1

TravelI travel throughout the city for work and it’s so very helpful to have the app because once you here sirens and see nypd racing bye you can easily see what’s happening in real time. As I walked to the train station in sunset park I heard sirens and on the app there was a guy on the train tracks at the next station which helped me to expect train delays or take a new route home. I hate being the person confused on the platform not knowing why there’s 6 thousand people waiting for the train that hasn’t come in 35 min. Now I can be informed immediately! This is one of the best apps and extremely informative that I have ever used. Instead of these apps stealing my info this one offers me information keep me safe, alert and aware no matter where I am in NY..Version: 0.1142.0

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Citizen: Local Safety Alerts iPhone Images
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Citizen: Local Safety Alerts iPad Images
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