MyKONAMI® Casino Slot Machines Customer Service

MyKONAMI® Casino Slot Machines Positive Reviews

RiggedKonami slots is rigged. I’ve been playing it for about 2 years. At first I was able to get to the different vip levels and have made it to the emerald level. But I cannot go any further no matter how much I play, how much I bet per spin, and how much I spend to purchase points so I can keep playing. In fact, the more I spend to purchase points, the less points I get per purchase and the price to buy extra points keeps getting hire. Now, I’ve just noticed that the bonus percentage at the emerald level has decreased from 50% bonus to 30% bonus. Now, I also fear that I may not even be able to maintain emerald status as the rewards that one needs to collect to maintain one’s vip status is getting less. I am now sorry I spent money on buying extra points to keep playing. I am not spending any more money on this game. I felt I needed to submit this review to warn others who are thinking about installing this app. If you are be aware that it will lure you in and once you start spending money to purchase extra points to keep playing it will get more and more expensive to keep playing..Nitehawk137Version: 1.42.1

BEWARE!! THIS APP DOES STEAL YOUR COINS!!!I had approximately 344 million coins left because I purchased the $99. deal! I played Volcanic Rock Fire betting 1.6 million and it automatically, while in spin, took away approximately 320 million away!! So now I only have 46,828,987! During the faulty spin, I won and when I checked how much I got into my amount is when I noticed a huge discrepancy! And it clearly showed the spin was $1.6 million!! I’m with my sister at her doctors office showing her this game and in front of her, it did this! My sister has an extreme amount of followers and wanted to post about this app! I told her let me contact them first! Somebody better fix this or refund my money!! I trusted this app! I’ve been playing this for a long time and loved it until this happened! A while back I saw someone else’s comment about almost the same situation but ignored what they had said thinking they were upset! Now it happened to me!! Until they fix this, it gets my lowest rating! I have contacted their support team about this and they have not responded!.Bella_mia777Version: 1.29.1

Not what you thinkI’ve noticed a pattern for raving (5 star) reviews. It’s so the review itself isn’t lost at the bottom with the signal stars. This app it’s affiliates are definitely rigged. If you are a new victim, you’ll spin and win. As time passes your spins will become a black hole for your coins. For example, I’ve won big jackpots in the amount of 1.5 billion coins. Sounds fun, until the slot machine “glitches” or “lags” causing the slot machine to spin longer than usual missing all the items needed for bonus spins or big wins. That said, I would bet 15 million per spin, since I have over a billion coins. I would win about 100 million max. It seems there a kill switch to make you lose your gains. I’ve been through the same situation 5-7 times now. I’m done playing this game. The house always wins and they will laugh at you, especially if you’ve spent your hard earned dollars..Rigged and rigged some moreVersion: 1.100.0

Fun game but can’t play long even when buying chips or othersThe games are a fun time killer, my only problem is that if you want to play for more than a minute or two you have to buy chips, however I had bought that maybe after buying chips that the games would be a little less stingy, I was wrong. As an example earlier today I had around 400mil chips, I was betting around 500k per spin, I burned through all my chips and had only gotten a bonus (free spins) twice and one of the times the payout was only like 18k on an ~500k bet. and within about 20 minutes all my chips were gone, so as I said it’s a fun game just be prepared to either keep purchasing chips (I do understand they are in the business of making money by people buying chips so I do not fault the, for that) or coming back daily and only playing for a minute or two. It would be nice though if the machines weren’t quite as stingy, or if you could potentially purchase tickets, or have better values on the chips packages, they’re kind of pricey for as little as you’ll be able to play for..DL357Version: 1.44.1

Great fun with great rewardsMy friend told me to jump on this and it’s other games to start racking up gold coins for our upcoming trip to Vegas. This was back in Jan 2020. Before our Feb trip I made enough gold coins to get two nights comped at Excalibur and while there in Vegas I redeemed 2 free buffets during our trip. Such a great trip that we lan to do it every Feb (covid permitting :( ) so I’ve been back on the grind. Currently sitting on 277,000 gold coins. I see people whining about only playing for a minute and the being FORCED to buy coins with real money. Lol I’ve spent a total of $0 on all three games. My chip balance on Konami is 92,000,000, pop slots I’m at 83,000,000, and on myVEGAS slots over 550,000,000. Play smart. Log in each day. And you’ll never have to pay to play..Tiger8191Version: 1.47.0

Try itPERFECT GAME for anyone who loves losing....no really, if ur a loser this is your game...you can pump as much money as u want into this game and watch as your selected slot displays loss after loss after loss...and the great thing is that ANY slot will produce the same results....i know it sounds too good to be true, i mean who doesnt wanna buy 99,000,000,000 coins and watch them vanish in a matter of minutes.....got a friend thats a little cocky, big ego, overly confident? Well just open this game up and hand it to them and watch as the losses pile up and that ego gets deflated....as a matter of fact, i give my 100% no money back guarantee, that for every dollar you spend you will get no money back and thats a guarantee....better yet, i give you my word, that not only will you never win, but if by chance you do win a miniscule amount of coins which will pale in comparison to what you play, you have my word that those cute little winnings will be gone before you notice your balance change......SO CMON LOSERS, WHAT R U WAITING FOR???.TheresknowwaaathissnamestakinVersion: 1.42.2

Fun to play but don’t spend any moneyI actually enjoy playing the game but lose all my coins in a matter of minutes. Then wait until the next and collect the daily bonus to play again. Anytime I’ve bought coins they were gone just as fast. I thought maybe if I paid for some the game might reward me and pay out a little before taking all my coins but no. I’ve tried the higher bets, which is supposed to increase your odds but I just lost coins faster. The rewards are an absolute joke. Don’t plan on anything significant. I played for a year and earned enough reward points for a 2 night hotel stay, or so I thought. So many blackout dates that it’s not even worth it. And of course you don’t know when the blackout dates are until you purchase the reward. They will refund up to 5 reward purchases a month if it turns out it doesn’t work for you. I purchased 5 different hotel stay rewards only to find out that none of them worked for me..Jimbo 23987654Version: 1.37

My KonamiI have gambled for 45 years with real casinos as well as on my phone and computer. Been a dealer for 23 years. My Konami is the only Casino that you see jackpots go in reverse 2 or 3 billion all day and all night long. I will lose 8 billion or more and the jackpot went up 2 billion, and it is not because of someone hitting it, and that is only me playing, let alone the rest of the world. I play for long periods of time on the same game and I see it all the time. If you really watch your jackpots amounts you will catch it to. Go from 78 billion to 75 billion and do this continues. So this Casino is a rip off and it is a-shame. I love a lot of there games but more people need to speak up. When you see it, report it. I wanted to report this sooner but this is my first chance where I can speak out. They don’t make it easy to contact them. Also I will see jackpots hit without saying winner, all of a sudden it’s gone..Unhappy playerCcVersion: 1.73.0

Site has gone downhill.....AWFULThis app used to be fun, however it no longer is. There are little to no wins, since they started giving coins instead of tickets it’s gotten extremely worse. The spins for your tickets are worse than ever! You can get 3 triple stack coins on one of the spins and only received 50,000 coins, really? Every spin when collecting your tickets is 50,000 coins. What is up with that? Your daily spin is ridiculous as well. Why even have such low amounts on the wheel when you can’t keep any money anyway? My husband and I used to love this app, not anymore… We will be playing other apps from now on. Those apps don’t treat their customers so poorly. A great big thumbs down.👎🏻👎🏻👎🏻👎🏻👎🏻.TammyLeighCVersion: 1.35

Not getting my bonus round paidHi I’ve been playing this game for quite some time and the other day I emailed and haven’t heard anything back from Konami sluts I was playing the blooming roses blooming I got big bonuses and never received them because the machine was off so I had to delete and then go back on and I lost a lot of money on that that I actually paid for and so I would like to get my refund back but I haven’t heard anything from Konami so this is my review been playing this game for years and I would like the reason I feel like they owe me that much thank you would appreciate a response from Konami customer service ASAP.Sillysal67Version: 1.90.0

Awesome game!I’ve only been playing this game for about 2 weeks and I’m rackin in some money, I heard about this game through a friend of mine because I mentioned I was going to Vegas and to know that I can get pretty good coupons just playing this game is pretty cool. Haven’t seen anything like it. I have about 404m and I only bought a set of coins once, then only thing I don’t like about this is that it’s very very very hard to hit the jackpot. I haven’t hit one yet, but it just seems like I get so close but yet so far. I’ve invested a lot of time in this game and I would love to see some improvements but overall it’s wonderful and I can’t really complain about anything else, I love the 2 hr bonuses and the spin wheel daily. I would definitely recommend this game to all my friends..NancarellaVersion: 1.37

Lost all my coinsSo there was a review about this app when I first downloaded it but I decided to see for myself. I’ve been playing on this specific app for couple months now. Well, after purchasing $30 million in coins. I happened to get up to $548 million. When I went to go play it the next morning all of my coins were gone except for $348,000. This is the same complaint that the other user had and gave the app a bad rating. I reached out to the developers but they have not responded nor refunded my money yet or coins back onto my balance. Do not buy coins at all because you’re just wasting your money eventually it will all be gone..Toffee09Version: 1.41.2

Good Game Great RewardsI have been playing my Vegas games for a while. For my 30th birthday I went to Vegas and redeemed a few rewards. The main one was a 3 night stay at a Vadara. Super easy to redeem all you need to do is create a M-life account. How can you beat playing a fun game and be able to earn an amazing vacation from it. I am still giving it 5 stars but one thing that I would like to see more of is 3 night stays and free flights again when it comes to the rewards. When It comes to slots I like the verity. It would be nice if there were challenges like myVEGAS slots. Overall a great way to kill time and get rewarded for it..Jeremy06!Version: 1.42.1

Too many bugs -Unless you enjoy getting kicked out right in the middle of the game. And might I say it’s usually when you’re winning. My problem is it is tied to my Facebook account that has been hacked and I can no longer use. Since you can’t get rid of Facebook I can’t login to this game through Facebook. I’ve been playing this game for years. But I think when they made it so complicated they’ve picked up too many bugs. Please fix the bugs. I’ve got too many points and coins to start over. Today I can’t even get in and get as far as the store visit page and it kicks me out! Can you please tell me if there’s a way to detach this from my old Facebook account..GaguentherVersion: 1.90.0

Crazy for loving youKonami just thought I would drop you a line I love your games on line and in the real casinos, slots are my stress relief from everyday life you might say I’m addicted I’ve been playing and purchasing chip from your app for over 2 years must say I’m frustrated every time I see a guest wins the big jackpot and that purchasing chips don’t go very far I’m pretty sure you know who the customers that are decadent to your app but I think that I haven’t got much in return as far as play goes loosen up your slots to retain your players or you may find many of us searching for other apps and passing by Konami slots in casinos I know that’s the direction I’m moving towards let’s not make this a bad divorce😂 just throw us bone 😡 hello Konami.ANGELAMARSDENVersion: 1.42.1

Watch your credit card transactionsI was recently charged for two purchases from this game app, which I did not make. And they are refusing to refund my money. They say they don’t keep your credit card information on file, I don’t believe them. I’m just warning all of the people who play this game, watch your credit card bill and statements. I deleted the game over two weeks ago because I couldn’t win anything on it, I was charged for purchases two days ago, again which I never made. So just be warned..Wcj1960Version: 1.48.0

Apple Sign in IssuesFirst off, love the game. Easy to get around and lots of different slots to choose from. However, I play off of my apple account which I already have 2 other apps linked. Every time I try to connect to apple it begins to load but doesn’t go through and I end up receiving an error message. I would just like to be able to add my progress to my account otherwise I don’t see much of a future with me playing this app. Again love the app and would like to play more but if I can’t get credit for the fun then I think I’ll pass. Get back to me if possible I’d really like to keep playing! Thanks!.N. NewVersion: 1.61.0

Lost points 2xLove the games, but a few months ago lost a lot of my points.. Yesterday was playing Sparkling Rose, Multiple Blast... I made it up to over a billion points....I was down to around over 7-8 Hundred Million....I spun a few more times, next think I know it’s showing just over 21 million....I closed the game and reopened it...then it went to 61 million points... I closed the game again thinking, when I opened it, the rest of the points would pop up.....but it remained at the 61 million.. Hopefully the new up grade fixed the bugs...because I am not buying more points, only to lose them..Modern lady 2018Version: 1.50.0

Player bewareI enjoy this game but it often does not add my big winnings (15 million or more) to my coin bank. I have won on several occasions and watched to see if it is added and my balance doesn’t change, it also happens if I have (1 million +) consecutive wins. This is a great game but there seems to be a glitch in the payouts. I also experienced having chips deducted from my balance but not as frequently as not having my winnings added. In addition my rewards have also had some deductions even before I have had a chance to use them. I still play but I don’t risk large amounts..Word HorseVersion: 1.59.0

Buying chipsI started playing these slots a couple months ago on my IPad and would now like to purchase chips. Oh my. Added both a Google and ITunes card and can’t buy chips. Can on my phone but just have a Tracfone and don’t want to play on it. Too small. Tried to transfer from the phone to the iPad and couldn’t. Instead it tried to transfer from my iPad to my phone. Got stuck. Deleted both and reloaded on my iPad and guess what, still can’t buy chips. Guess I give up. Too bad. I really did like the Konami Slots..ShopgmaVersion: 1.47.1

Not receiving bonusesI havent been getting my tickets for a couple days and I havent been receiving my bonuses for challenges either. I notice that its only giving bonus money every (2) hours, no tickets (not every 4 hours anymore) & its $325k however, no tickets attached, is this a change? Thats fine if it is, however, it doesnt explain why im not getting the bonus money from the challenges, it computes it, just doesnt update it to my account. This is an awesome game & I love playing! I shouldve received over $3million today and it ddnt update today or yesterday either..QueT12Version: 1.33.1

Trouble with my favorite slotsI play these games on my iPad. These are my favorites. I have had issues with the games are not loading. The first screens come up and I can get my money, but it stops and returns to the first screen. Please fix this problem!! I have tried to get this to load every day to no avail. Please please fix this issue! I am still having the same problem. I can’t get this to load the Games. Please fix this. I have deleted this app and reinstalled and it still won’t work..Maggie of eliotVersion: 1.95.0

Challenge is good! slightly harder than MyVegas Slots gameIt's an amazing app. It just seems that the money is hard to come by and so easy to lose. Even when I collect everyday as well as using extra Facebook and email chips. Doesn't pay out as often as myvegas slots does. If all of them had the same win loss ratio across all of the play studios apps. They would have a solid 5/5 so I give it a 4.8 really but it's so fun and I love Konami. Just difficult to earn ,money. Maybe try and follow myvegas a little more. Only meaning by the win loss ratio/payout, it would attract a lot more users Best app ever 5/5 only tho god change is the waiting time between bonus links for daily bonus chips! Can be time consuming. FREE TRIPS TO LAS VEGAS?!? Talk about a "WIN WIN" scenario eh folks? Keep it up "PlayStudios" I've been a fan since day one and play all 4 of your gambling apps everyday! You guys are the best! Nobody can even compete with what you offer (: LOVE.Derek ZuberVersion: 1.25.3

Good luck getting a bonus!I’ve been playing this game for quite a while and it’s been a nice way to pass the time; however, recently the slots have been so tight! If real casinos had their RTP set this low, they’d be shut down immediately. I purchase chip packages here and there and usually bet a reasonable amount of my total bankroll (generally <<1%). The last few packages I bought were gone in a few hours. I think I hit a total of 3 or 4 bonus rounds betting between 7.5 and 15 million a spin and blew through over 7 billion chips. Biggest bonus was maybe 20-25x bet. Abysmal. Hit frequency has been noticeably worse since this last update. Oh well. Was fun while it lasted..H3lixMDVersion: 1.46.0

Pop ups negate a good appThese are the best games to play on the market in a lot of ways, not going to argue that point. But the constant repetitive overwhelming spamming with pop up ads ruins any enjoyment from these games. Why not have a section you can go to if you are interested in purchasing chips? Why spam overload your customers the second they log in to the app and through all the game play??? Even after purchasing chips the constant pop up ads still come up. I waste more time closing the same pop up ads over and over than I do playing. Quit advertising so hard, it’s ruining good stuff..Mt2AzEZeVersion: 1.88.0

WoWFunand Prizes.Ujamac2018Version: 1.44.0

Love the slots!Love the variety of slots..MsameekaVersion: 1.23.0

GamesI love all the games ty so much i love most of the games..Zooly6Version: 1.84.2

PurchaseResolved! Thank you for the assistance..Jeffrey0920Version: 1.44.1

KanomiLove the kanomi slot games. Wish you could add mystical ruins. One of my favorite slot game from kanomi. Thank you.Pinklace22Version: 1.46.0

Where is the Ancient Dragons slot?It says I have won a free spin, but this slot is nowhere to be found! Now I am stuck on Classy Roses but getting nowhere!.Chuck and DeniseVersion: 1.104.0

I love itI’m very happy.Amer1969Version: 1.101.0

Great jobHi.Rossland boyVersion: 1.100.0

Lots a funI’m enjoying tbe game.MasuwerteVersion: 1.99.1

Trouble with my games having trouble with the gamesI am having trouble getting into my Konami games for the past few days can you let me know if there’s a problem. Thanks I am still having problem to down load my games how can you help me. I shut down my iPad several times delete the games ad yet I can install the games. Can you let me know what I can do..DrupattyVersion: 1.94.0

My Konami slot gameHave downloaded this game, have credit built up, can open the game but it shuts down before I can play. This has been going on for about 5 days. I have deleted and down loaded the app a couple times but the same thing happens every time I try to play.AtulipzVersion: 1.93.0

Very addictiveJust like a casino game. We gel.WengekVersion: 1.91.0

My Konami SlotsI can’t play this game for more than 2 months already, can you fix it ? I can still receive hourly bonus but when it said “connect to store”, the system goes back to the home site..Spring LotusVersion: 1.91.0

My Konami and MyVegas slots now have the same add or commercialLocking up both games that you need to delete and reload every time this add shows up please fix this.MSambrayVersion: 1.91.0

ReviewI like Konami slots!.Stala591Version: 1.91.0

PurchasesI love playing Konami slots but hardly ever win an jackpot I ran out of money last night and bought 5.4 billion for $139 and not even a minute later you increased the amount to 6.2 billion. How fair was that? Couldn’t you have been decent and automatically given my purchase the extra coin? Especially since I paid the double to spin the wheel. Screwed me out of 2 billion plus coins. Making me think I should go to another site..Almost65Version: 1.88.0

Money grabs bring the experience downI have been playing My Konami games for over 5 years now, and have become less and less interested over the years, as the screens become so saturated with advertising that it takes several clicks to try and get to a page where you can actually play. Now one of my favourite games has also become so glitchy that the graphics run well outside the lines of the game screen, and the game itself regularly runs without recognition of many of the points that should be getting credited to my account. Sad to see the deterioration 😣.Annie0nlineVersion: 1.89.0

GoodGreat games and useable rewards.RayraybeeVersion: 1.86.0

ReviewOwsome game but i never see someone to win a big money from this and the game money is not to big money we achieve win That is why im not sure if true games or not..Wows1977Version: 1.85

KonamiUnable to open your app today is there a problem.Bev@VegasVersion: 1.84.0

Pop upsLove the App. However the ´Power Up’ pop ups during play are extremely annoying and totally unnecessary..Please change this!.Sammy51Version: 1.84.1

Lack of wins.So little wins, you run out of money before you can have any fun..Radar 002Version: 1.84.0

App won’t openAfter your latest update I can not open the app Just hangs on the opening page No my streak will be over.HabmarinerVersion: 1.84.0

Bug to fixGame won’t load after the new update.OdieandIVersion: 1.84.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.103.1

MyKONAMI® Casino Slot Machines Negative Reviews

Typical and disappointingLike other slot games, they start you off with greater win odds but as your level advances they dial back and tighten the slots. (Especially when you up your bet amount.) Most recently I saved up my coins for three days only to have them disappear in under two minutes of "play". (One of those minutes was spent in a bonus round in which I won 0 coins.) Sadly, this is another cash grab app that preys upon people buying fake coins that are too weak to simply delete the app. And if these games are truly authentic then what I learned is to stay away from Konami slots in the real casinos. The only good bet here is that most of the good reviews are fake! And worst of all, it's so loaded with pop-up ads for buying coins and bugs that nine times out of 10, it crashes before you can even get into a game. Most disappointing app I have EVER had the displeasure of "playing".Don't WASTE YOUR TIME OR MONEY!!!!!!! And seriously what a load of garbage that this app shows nearly a five star rating when you read the first 10 reviews and the average rating is 2 1/2 stars. Absolutely proves that the "App Store" is able to be bought off to eliminate low rated reviews. Absolute PROOF! I have tried posting this review a few times and never actually saw it get posted. All of these companies involved are completely crooked and I should contact my local news company.MinzippyVersion: 1.47.0

Slot upgradeI’ve played Konami slots over serval years and enjoyed it during this time. But I have to say this last upgrade did not improve the pleasure of playing this slot now. The worst part of the upgrade is the changes to bonuses, payout, base limits for qualifying pot payout, and daily challenge. Bonuses now…are not paid out that often. Sometimes I have to spin hundreds of times to get a bonus. Sometimes when the bonus spin hits no monies are paid out. Payouts when hit are often low. The higher base limits in the games have been raised to qualify for the payout pots. The daily challenges are now unrealistic to accomplish. you have to spin 500 times, win 400 times, and win a few billion in chips to complete the challenge. Yesterday, I did over 500 spins and never achieved a bonus. The old characteristics of Konami slot game was more reasonable and fun to play. Last thing, the Konami daily gift payout should be raised, getting 5 bonus ticket barley gives you enough money to make 1 spin in a game. I hope this review will give some consideration to making improvements to this slots. The various games in this slot was always fun to play, but these changes kinda put a damper on the gamer’s experience..Zx12cmVersion: 1.99.1

Really really ruined this gameThis game used to the bomb But they have changed everything and ruined it. This game is crooked. IT WILL CHANGE YOUR BET. it changed my bet from 18 million to 300 million yesterday when i checked the daily challenges. It also does this when you switch games, do the ticket machine or close a pop up. It has stole so many coins from me this way. It is now way tighter than a actual casino. When you open it your bombarded with 5-6 popups. I can deal with that except every time you switch games, go to lobby, check your challenges the same popups come up. Average over 400 in a gambling session. I am buying coins so why do i have to constantly close popups. They also are extremely slow coming up and often cause the game to crash. The daily challenges and events are a joke now. I spent 15 BILLION and was rewarded with 1.4 million. I only hit 3 bonus rounds out of that 15 BILLION betting 18 million a spin. 3 bonuses in 8+ hrs. None payed over 4 million. This drastic changes in this game make me think it has new owners. Ones that are ok with taking every penny you have and giving very little in return. This game used to bring me alot of enjoyment But now after playing you always feel cheated and depressed..PodunkgirlVersion: 1.39.0

New Update not so greatI love Konami slots. Have been playing this game for many many years however this newest update is rather ridiculous. The graphics are amazing and games fantastic however, it tells you everything is bigger and better. Everything is bigger alright. In order to play a game and be eligible for the jackpot even not playing in high roller room, you need to spend upwards of $10 million to enter. REALLY!!! Even coming back each day for the daily bonuses doesn’t give you $10 million a day and that would equal 1 spin. Really guys, let’s get real here. Not everyone can afford to play that high or continue to purchase coins to plan. Then you have the prize pack to purchase however they never let you get to end to collect the high pot because the days have ended and it takes longer to get to next stage. And then there’s the Diva Pack Cards or whatever pack cards with $54 billion if all cards collected but that’s a joke too. No matter how many cards you collect you never get the ones you need to complete the sets and win the jackpot. Waste of time. Fix this or stop adding it to the games..YorkieMadisonVersion: 1.103.1

Lost respectThis game as well as Pop slots, MGM slots & my Vegas. have really went downhill. They really do play you. I play everyday, even when I don’t play. I collect the hourly bonus. But I’m clicking it multiple times a day. But every time I reach a 100 days these games say I missed a day. So my rewards start over to the minimum. On their challenges for the stickers or Mp it says greater chance when you bet higher. Ya right… that’s a joke. And how can you honestly spin 200 times and not win at least once. Their challenge will sometimes require winning a 100 times and spin a 100 times. So I’ll accomplish the spin a 100 times but way after that. I’ll still have zero wins. How??? It doesn’t matter the game or the amount of the bet. Another challenge is win 16 million 3 times. It took me over 2 hrs of letting it spin to win that. I kept betting 5 million up to 20 million. That’s even ridiculous. Why do you jump that high. Why can’t it go from 5 to 10 or even 15. But no it’s 5 to 20. So outrageous. It’s ridiculous. And like another player commented. They now require 3 nights at full price to redeem any type of reward. Ya not fun or worth it anymore..BrazykcVersion: 1.97.0

Great to Very PoorStarts off great with lots of wins and over time it’s less and less. Trap to make you think it’s you that’s a problem and not the system. When you write in to complain, all they ever do is use the excuse that it’s computer generated! Of course! They rigged the system to make you buy more! Second issue is that MyKONAMI and Apple don’t take responsibility for the purchases. I’ve been charged more for purchases I didn’t make and when you reach out, they blame it on each other! Crap. They can’t synch it together or put a time-stamp on the purchases! That way the player can reconcile the purchases with ease and Apple and Konami will have satisfied players all round! So be careful when you purchase and check your billing statements weekly! I’ve written in so many times that both parties don’t seem to care! Finally, when you accumulate all the points for a reward, the hotels have a bunch of restrictions so much so you want to give up! SomeHotels can’t promise anything and can’t confirm your room requirements. All they say is that you’ll get a ‘run of the mill’ room, when you check in! Crap all round!.KolohlahVersion: 1.68.0

DisappointedI have 2 issues with this app. The first is that you have to pop the ballon in order to receive them. It is a constant distraction between big wins and balloons. If we have earned a reward, we should receive it not have to notice the balloon and pop it. There are times when it isn’t even possible to try to pop it as you are in some daily promotion and can’t access the balloon. My second issue is the the bet increases even when I am not increasing the bet. I lost nearly 300,000,000 chips on a couple of spins that I did not increase the bet. This occurred after purchasing them minutes before. This happens on a regular basis. Also, the bet button is too close to the bottom of the app and is in an area that I am using to hold my iPad. Possibly I unintentionally hit the bet button while holding it as it was on auto resin. In either case, whether it is increasing on its own or because of the bet location, I have lost nearly 600,000,000 chips. Getting real irritated with this app and will delete it when my chips are gone..1955dvsVersion: 1.34

Terrible oddsI felt obligated to inform that the all the negative reviews that state your money will not go a long way is absolutely true. I’ve been off and on with this app because I do like the games, however, making three purchases for 240,000,000 coins and to see no bonuses at all and only last the 20 minutes it took to go through the coins at 1.2 million a bet. I’m not looking for the boiler response that has been given to other reviews of “play our other slots as some are more volatile than others.” I guess you have to be informed that although you are not playing with real money you are paying to play with worse odds than the casino and the developer tells you to basically guess which other games will give you more bonuses to enjoy the entertainment of an APP. It’s your APP and you can design it how you wish but it is obvious that you take advantage of people and as you tremendously stack the odds against your customer and utilize the same psychology as the casino to lure players to spend money for the chase of the bonus or jackpot although it’s fake money..HrdbalVersion: 1.53.0

The popups are absolutely absurdLet me preface this view by stating I have a full understanding of the necessity in micro transactions to maintain profitability. The app indirectly brings people into the casino to spend more money, but I understand there needs to be a direct line of profit as well. That being stated, the amount of pop up ads that I’m forced to X out of consecutively in a row is nothing short of absurd. These pop-ups are usually either to promote a new game, or to offer you a deal to spend real money on in game chips. If it was just 1 pop-up I literally wouldn’t care, but its usually at LEAST 3-4 in a row. The fact that you have to wait for the little pop-up animation to finish in order to X out of it makes it absolutely ridiculous, and they pop up pretty much EVERY TIME you go back to the main menu. This game design is absolutely ridiculous and unnesecary, there are way less spammy ways to promote micro transactions and I think you guys should seriously look into them. I will take down this review when i see this fixed..BSpencerBVersion: 1.64.0

Still Very BuggyI really like this slot game; however, as of late it’s become very buggy. It started with it being very slow and now it won’t let me access anything, not my mailbox, not the ticket event they have going on, nothing. I’ve uninstalled and reinstalled several times and that fixed how slow it was for a short period of time but now not even reinstalling fixes any of it. I guess I’ll stop playing and wait for the devlopers to fix it - if they do I’ll update my review. Too bad, it was fun when it worked and now it’s at best one star. So many months have passed, have done all the usual tricks, uninstall/reinstall, restart, cleared cache, etc. There is no issue with my internet stability or speed and no other app from this same company, or any of my other apps behave like this one continues to. Frequently locks up, glitchy, and slow. It would be great to have this fixed, it could be a very fun game if it wasn’t so frustrating just getting it to work..MimiTN1Version: 1.102.1

GarbageI’ve played this game for quite a few years. It was fun sort of mindless stress relief. I stopped using Facebook and lost my progress. Ok, fine I’ll deal with it despite having spent a good amount of money on the game. I started from scratch and my poor financial management and impulsive nature resulted in me spending actual hundreds if not thousands of actual US$ on chips within the past 8 months alone. And that would be fine! My inability to budget and control my spending is my own fault. But then I went to play today, like I do everyday, and discovered that somehow, for some reason, all of my progress had disappeared. I was back at level one with most games locked. I have never once redeemed points for real-life rewards. I literally just spent an ungodly amount of money to spin fake slots on my phone and all of the fake progress that money bought just...disappeared. There is no way to contact support or help unless you use Facebook. I feel like I have been scammed, conned, robbed, etc. Disgusting. Stay away..TuskAndHoneyVersion: 1.42.0

Difficult to move up in VIP statusI have had this game for a very long time. I have given this a two star review because it has my favorite slot machine. However, not only does it not pay out, if I happen to win something big, somehow it quickly disappears. I get that this is as close to gambling as possible and I am not complaining about rarely winning. I also lost a lot of coins when they did the big update. Now the bonus tickets are worth a fraction of what they used to be worth since the update also just a FYI. My only frustration is we are being forced to buy vip points if we want to move up in the tier. With only two games out of four that are able to collect tier points if you want to move up, then you have to pay. You will have to keep paying to maintain that status when you do reach it. I think this is such a shame. I used to love playing these games. I am now thinking of deleting all four games. Bye bye china shore..AlwaysniniVersion: 1.29.1

Favorite SlotsI have tried quite a few of the "free" online slot games and the Konami games I feel are the best. I really enjoy them. The only problem being that it is pretty impossible to gang on to your points. You can go for an hour, on any variety of their games and just not win anything g. I have ended purchasing their coins practically daily. Can have 30,000,000 and in a half hour , they can be gone. I know these free games, are not free, and they're here to make money. But at the Rio casino, when you pay money, you have a chance to win real money. You can't even win money on here, but you can certainly spend quite a lot. The worst thing is, it makes you wonder what goes on. If they can control the outcomes so definitely on these online games, what can they do in a real casino where their job is to make money? It has made me feel differently about gambling in general. Actually hopeless..BabsieboodleVersion: 1.70.1

Loosen Up!This would be a really fun game if it paid out a little more. I realize that the whole point is to get players to buy more chips, but I'm not about to spend real money just to lose it all in a few minutes of spinning. There's psychology involved, just like in a real casino -- people stick around and play more (and spend more!) when the machines pay out a little better. A decent win now and then is encouraging and makes the game more fun, and most players put it all right back anyway. As it is now, I save up my bonus coupons all day, get a meager number of chips for them, and I'm broke again in ten or twelve spins. I only started playing this to earn points in another game, but I could easily have become addicted to Konami if I could actually play for a decent amount of time without spending serious real money. As it is, I look forward to deleting as soon as I reach my goal for that other game. Also, sheesh, some of the artwork on the slots is cringeworthy and pretty racist..Eleanor1224Version: 1.23.0

Worst online slot game in the App StoreWarning….This Konami slot game is the worst, been playing this for about four years and it use to be a great game, was able to get bonuses with good payouts which was exciting to keep playing this game. Don’t know what happened but it seems to be rigged now, it only give a small payout and right a way it takes it back immediately. This game keep teasing you hoping to get another win but it just takes your winnings. And be honest every game in the Konami app is the same very hard to to win any points no matter if you increase your bet it’s worst will eat up your points faster. It should be a protest with the players against this sorry game to take it out of the App Store but I guess if you experience this sorry game keep writing the reviews from your own experience playing this sorry game. Download this game at your own risk and believe me you will be writing that review..Jazzman6011Version: 1.99.1

Endless issuesThis was my favorite game up until about 10 days ago. You are no longer able to watch an ad and receive your 2 million coins, it’s impossible to complete your daily goals since you can’t earn any coins to play with. I had 19 billion coins and went through all of them just to try to keep my running streak going. I also used all of my 37,000 tickets which basically leaves you with nothing. You basically get to watch one ad and don’t get the 2 million coins and it goes right back to red. Today, November 9,2022 they stated there was an update to the game and the issues would be fixed. NOPE 👎 it didn’t do any good. So basically, you’re going to lose your status and also your running streak. I believe they’re just trying to get everyone to pay for coins, etc. very sad for those of us that have playing this game for a very very long time..Sandra4PINKVersion: 1.84.1

Barely ever winThe developer ABSOLUTELY missed the point of my message. Talk about there being an automatic response to every review. Guys this game is crap in every way. These are some of my favorite slots. And I like to play instead of spending all my money at a casino. I used to buy chips all the time. I RARELY ever do well. I don’t get it. It’s not real money. It wouldn’t hurt them at all to be a little looser or award more bonuses. I just went through 350,000 chips hitting only 2 8 game bonuses (on games that get 8 for every line). One I didn’t win a single chip. I finally hit the mini progressive a couple times, after lowering my bet bc I was on my last 10,000. This happens almost every time. The only reason I continue to play the game is because wasting $40 on chips I’ll lose fast is still better than losing the hundreds I can lose fast at a real casino. Although at least there, the money I can win is real..EveryNicknameIsTaken813Version: 1.42.2

Just like all the others..... CHEAT, ROB, AWFUL PAYOUTSAs usual you just can’t find an honesty company who wants you to have fun playing their game but instead asking you to buy more coins cause god forbid you get to play a new slot game without losing all your money on the lowest bet. Yeah that’s right lowest bet was 6K and I started out with a million chips. Lost everything without ONE bonus spin or decent win. As soon as I lost the money the big add pops up saying buy more coins for only this amount!!!! You people are EXACTLY like all the other slots games. The algorithm is set in the games favor so no matter how much they rob you and take your money you will NEVER win the jackpot. Oh and let’s not forget this game is one of the WORST for payouts. It’s says you win but no you actually keep losing. Bottom line is keep your money cause you’ll NEVER be able to just play to have fun. They have managed to take that part out of it. GREED..Notification failureVersion: 1.33.1

Give me money, not comps or tickets!I downloaded and have been playing this game for couple of months and I should have taken the advice of posted reviews and stayed away from the game. Only reason I downloaded the app was to play Konami casino games but have increasingly become disgusted with the game. I don’t expect to win all the time but I am fed up with roll after roll of useless spins and minimal bonuses. I also find it strange that this game does not give you total wins on bonus runs like most of other casino games. I don’t go to Vegas or go on cruises so comps are useless to me. You can trade in tickets for coins but no guarantee the ticket spins will give you coins. I’m fed up watching ad videos for coins. Just give us players money/coins and loosen up the slots. I haven’t deleted the game app yet but getting close to doing so..HAPITOYVersion: 1.29.1

Up date: Way to many pop ups.It’s so completely rigged that I’m deleting it after I post this. DON’T WASTE YOUR MONEY!!! I can’t give them a better rating because this app has WAY to many pop ups that always bring you to their store to buy chips. When you do buy them you can go through them quickly with modest bets and never see a bonus Most of the time will be spent trying to X out the pop ups. Save your money. The gimmicks to add chips are a joke, you’ll never land on a decent amount. No matter what, the games hardly ever go into free game mode. It’s impossible to ever have a nice amount of chips because the bets always get higher. The daily free chips are stingy and last about 2 minutes. I’d rather suffer through ads and have more chips than deal with all the pop ups..Murphman25Version: 1.41.2

The app just got worseThe app now only gives an hourly bonus that only covers one spin at minimum bet. Big joke. The app nowThis app was kind of sketchy as far as winning. It is almost impossible to win unless you keep buying their chips. Since they have changed the minimum bet, it is nearly impossible to play beyond the low daily bonus they give. I haven’t been able to play for more than five minutes in the past five days. It used to be a really cool slot app but anymore more it has gone downhill fast. They have real cool games but you never win. It is all set up to never win or much less maintain playing. Takes all credits and never wins credits. Total garbage, do something about your low down two bit app..892-1Version: 1.100.0

So annoyedI spin, I lose. I buy coins, I lose. Not interested in real Vegas gaming. I play on my phone for entertainment and NOT for annoyance. But that’s all I get. Can’t advance beyond emerald level no matter what I do. My VIP points sound cool but I dont live near Vegas and have very little option to actually ever use them. How about offering free chips for VIP points more often? Bonuses are mediocre. My daily bonus is always small even though it looks like I can win a lot. Also stop duplicating games across the the entire Konami app universe. Why have different apps if they have the same games??!!! This app has gone way downhill over the years. And yes, I already play a variety of games in the app, so don’t tell me to try other games for better chances to win. Fix this nonsense!!!! Very, very annoyed..Ggell100Version: 1.80.0

Things that make you wonderIn looking at the stars compared to the 4.6 ratings it makes me wonder? I don’t have the time to really do it the math but I question it. If this game wants me to play more than 2 minutes per day something’s gotta give. The 2 hour bonus is less than the required entry for every bonus game. How do I participate without a purchase? I can’t. When I do purchase...let me count the minutes before my money is gone. And I’m done for the day. All I can do is accumulate the hourly bonus. Unfortunately/fortunately I’ve been at this for a few years and I’m about ready to cash in. I hope it lives up to what it says it can give me in rewards and not live up to it’s day to day crappy rewards..DeafunkyVersion: 1.59.0

It is very addictiveI been playing for a couple of years. It is my only entertainment since I hardly go out and I have spent a lot of money but it just seems like I have to keep buying in order to play. The pay is horrible and today for example all I get in the balloons are 10 whatever towards rewards that I will never use since I don’t go to Las Vegas. No coins or xp. So I don’t know if it is a problem that needs fixing or what. But I’m ready to dump this up. It is no longer worth playing all I do is spend money and loose coins. And by the way there has been a few times I been charge for coins I didn’t receave. So I’m a very dissatisfied customer and if you are reading this. You should give me at least $25 dollars worth of coins that I never got. I was referring to Pop Slots. I’m sorry for this review..Yiyiyi55Version: 1.43.2

DONT WASTE YOUR TIME!!!I’ve tried out many slot games for IOS and this one is 100% rigged. Don’t waste your time or money. Even the other slots apps by this exact same company are better. This app simply DOES NOT pay out. I’ve won multiple 6+ million jackpots and haven’t received any of them. They purposely give you terrible odds and switching games doesn’t help. In an actual casino, if a machine is cold, you switch machines and hope for better odds. With this game, it doesn’t matter how many times you switch games or machines, you will always lose money. The algorithms are purposely set up to make you lose over 90% of the time, with a very very small chance of a large win, so there’s simply no way to actually excel in the game unless you spend a ridiculous amount of real money. Just trash 👎🏻😷.TousoypVersion: 1.39.3

Don't botherVery hard to win and too many pop ups trying you to buy credits.MrcarbVersion: 1.23.0

WasteIt used to pay where playing was actually fun. Now it’s constant pop ups trying to get you to buy buy buy. It would be so expensive if you payed all the time with absolutely no payback. Greedy..Scr4ppydewVersion: 1.97.0

Used to be funThe daily challenges are difficult to complete. They kept advertising every thing was bigger. The only thing bigger is the daily challenge. I used to enjoy the games and the challenge, not anymore.Sha Mom x 3Version: 1.97.0

All gamesYou raise the minimim bet to $495,000 but games do not payouts!! This site is getting worst, not fun to play anymore!!!.Sinoca??Version: 1.97.0

DisappointedKeeps loading and won’t open. Just downloaded latest version and won’t open. Can’t collect hourly coins. Frustrating.DugmQuVersion: 1.43.1

Can’t open myKONAMI since the latest update a week agoDisappointing.ShamcglaVersion: 1.72.0

Not worth your timeI play 5 other slot games, this one is the worst of them all. It’s constant advertising to buy more chips, as you lose all your chips within a few minutes. Then they give you pity chips, which they then use to advertise more to you..PC Card UserVersion: 1.102.1

AnnoyedThis is disgusting. Just look at the last 2 weeks of play. The Algorithms are at work. I’ll spend my money at a new site. What a joke. Players are really getting ripped at this site. The algorithms are really at work. Just look at the amount of money one spends a month and how long it lasts. It’s time for governments responsible for gaming step in and review slots as a game of chance. Really annoyed. Just read my plays for the last 3 months, then you might understand. I’m being used as a sucker with an open cash register. Wow, everything is a Win for the site. Piggy Bank comes and goes and the players lose all the accumulated chips. What a joke. For Konami it’s all about the money. No benefit to the players. I hope all the players at this soon learn what is happening. Can I repeat. Just review the last weeks play on these games. The Algorithms are working. This is disgusting. I’m going to check with the government responsible for gaming to see how often these gaming sites are reviewed. Just follow my last 4 days play..Hats off suckerVersion: 1.101.0

W t heckThis game has gone from bad to worse the hourly bonus has gone back to $600,00 yet the daily challenge has increased 100 fold You need to make this game fair after you say it’s a free game but buy packages I have had this game for a long time and recently it’s gotten worse.Level 955Version: 1.100.0

ScamVery difficult to win and force you to buy lol.Its getting niceVersion: 1.99.1

Don’t waste your time, I deleted this and I don’t miss it. Had the app for 6 yrs, now it sucks.Waste.of.time..Dspntd :(Version: 1.98.2

QuestionHow can they claim a game is hot when it doesn’t pay out, doesn’t give bonuses and just takes all your chips. I have tried on many different levels and it has been the same out come. I have also spent money in the game and still no reward. Feeling a money grab here..Miken7272Version: 1.98.0

HorribleYou can never win on these games, let’s you spend money and no winnings, big scam.Don’t play ever 1234Version: 1.96.0

Total loserOne worst slot games you can download. A good win is rare. I would suggest to move on to another game.Thedrive2Version: 1.96.0

Why won’t this game open??It’s been almost a week now since this game hasn’t been able to open! Can’t someone fix it??.42446873Version: 1.95.0

You are the worst game everPut a few more ads in, you try and collect points to achieve a level and nine times out of ten you can’t get on to the game, and when you do you get ten minutes of ads before even playing ..WwnutbarVersion: 1.94.0

GlitchyWill not load on iPhone 11, terrible update..SeanRG77Version: 1.94.0

Path to richesHow do I ‘X’ this game so I can play the slots I like to play?.Ad48ftVersion: 1.91.0

How is this 4.5 stars?I like the Konami games but the payouts are unbelievably stingy. I’ve seen numerous occasions when you spin hundreds of times without seeing free spins or bonus games. That’s not just the perception by the way, I have counted. So far, the record was over 600 spins, no free spins and no bonus games. Also, the relentless pop up’s in the app trying to sell you chips are just out of control. It’s a shame because the graphics are great and they’re the same games you see in actual casinos..Sjallen21Version: 1.91.0

BonusesMy spinner to get coins to finish the cases, says 44, the spinner says 20. I can spin the machine to go onto the next cases. I’m on the red case right now Thank you.SEJtwinVersion: 1.89.0

Honeycomb gameThe Honeycomb game bet has jumped from 24,000 to 108,000.What a ripoff!.JohhnySpeedVersion: 1.87.0

SucksJust sucks your coins Jackpot party is a lot better.CanadianGuy58Version: 1.87.0

Long time playerDecember 7 the game is no longer working , can’t log into game, when you can come upside down. Please fix this. This is a good game, but, over the months the game is very difficult to use. I am a IOS user. Almost every time I try to log into the game , it freezes. You have exit, clear your cash, come back in and hope that the game will boot. Now if I were the company and not inviting my customers to use the game, I,would expect my revenue and profit to fall. Hello. WAKE UP.Whocare789654Version: 1.85

Game isn’t working properlyGame will not give me points. Makes me watch all the ads but will not give me points. I reloaded it and of course lost the points I did have. Used to like this game and played it lots but now I am just frustrated and will probably just delete it.SlphmpVersion: 1.84.0

AdvertisingAbsolutely terrible! Hangs up on heart if Vegas…. No way out after watching ad. Ignorant! Thanks.Golddrop649Version: 1.84.0

CasinoNice his is the worst casino I ever played. Getting any free spins or wins are almost impossible to get. I used up one I’m’ e used over $70,000,000 in coins and got a free spin once. This casino is the worst.MCNZavierVersion: 1.82.0

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