Discover and experience your favorite school events with GoFan, the leader in digital ticketing for high school athletics, performing arts, dances, camps, and more.
BUY TICKETS TO SCHOOL EVENTS
Search for your school to see upcoming events and get tickets.
USE TICKETS WITH YOUR PHONE
Access tickets from the app and present them on your mobile device to enter events.
SHARE TICKETS WITH FRIENDS & FAMILY
Easily transfer tickets to friends or family with a text or email.
ACCESS EVENTS ALL YEAR
Favorite your school to stay connected and find events faster.
GoFan: Buy Tickets to Events Positive Reviews
First Class Professional Ticket ServiceGoFan is a leader in high school digital ticketing for several reasons. First, the customer service offered by GoFan is second to none. They are constantly working to stay on the forefront of the needs of the high school and fans in the high school space. Also, the multifunctional method of receiving your tickets via email, app, or in real time makes purchasing simple. Costs to purchase online is comparable if not better than the competitors. Payment options from credit card to Apple Pay allows buying tickets to go smoothly especially after the original purchase. And finally, the ease to validate on site makes getting into the events a breeze. Great product + Great Customer Service = Winning Team (GoFan)..Jwm14Version: 4.0.3
Great customer serviceI used this service to buy tickets to an away game for my son’s baseball team. The service was fast and easy to use. What I didn’t notice when I purchased the tickets is that there was a softball game scheduled at the same time between the same two schools and I accidentally bought tickets to the softball game. I emailed customer service and they were able to cancel my purchase the following day. After I purchased the correct tickets, the baseball game ended up being canceled because of field conditions and the school issued a refund without issue. I prefer the ease of use of this service over the system that our school athletic program uses..Spag2004Version: 4.0.3
Professional Ticket ServiceGoFan is the industry leader in high school ticketing services and used by athletic departments across the country. They stay current with the evolving landscape while listening to the needs of their schools. The easy validation process along with the box office feature allows for a professional experience for the user and school management team. Real time data analysis provides instant feedback on capacity and funds generated. I would recommend GoFan, without hesitation, to any school looking for a turnkey digital solution for events..EPRaidersVersion: 4.0.3
When the app works it’s okWhen the app works it’s ok. However, I have now twice had the situation where I’ve purchased the ticket a few hrs before the event and everything is good (including payment taken from my CC) but when I then go pull it up to show, I get a message saying that I have no tickets. Deleting and reinstalling the app hasn’t helped. So I’ve had to buy a new ticket. Not happy! I’m all for supporting HS sports but not like this. From now on I will not buy a ticket until I’m at the venue..FinnVortexVersion: 4.0.5
Great way to buy tickets!!I didn’t realize the school was only selling tickets online. I was told I could either buy through the website or the app so decided to download the app. Super easy to create an account and search the school. Once I bought the tickets they were saved in my account and easy to access when I got to the gate! I even “❤️” the school so I can search events faster!! Told all my family members to download and use moving forward!.AlyshaLynnGVersion: 4.0.3
Where has this been all my life!?I wish GoFan existed back in my day! I now use it for my baby cousin’s football games. Their school uses GoFan exclusively. It’s so easy to use. I save so much time not waiting in a long line of people digging in their purses and wallets for cash. Make your child’s school aware of the app if they aren’t already. It makes the experience much more enjoyable getting into the game on time, especially rushing from work!.HG_8675309Version: 4.0.5
Fantastic customer serviceI purchased tickets for my son’s baseball game. Later in the day, I inadvertently deleted the e-mail with the ticket links. Panic set in as we neared game time. I sent an e-mail to GoFan customer service for assistance and they responded within 20 minutes with the ticket link — crisis averted! This app makes ticket-purchasing very efficient. SO appreciate the ease in using GoFan and the quick response from the customer service team!!.Relieved Baseball MomVersion: 4.0.3
Professional Fan Experience for High School AthleticsGoFan is setting the standard for high easy it should be to access any live events. It’s easy to search for my school’s events (home and away), access my tickets and easily text them to friends and family without the traditional barriers with pro sports ticketing apps. Highly recommend for any high school sports parent or fan..SettlersLNVersion: 5.2.0
Great App!Awesome interface, easy to use and so many features that you just can't get with an old school paper ticket. For those giving it a poor rating due to the location prompt, that a phone setting for the app not the app itself. You can disable it in the settings on the phone. Hope this helps!.ZDGrieshopVersion: 5.2.1
I love not waiting in a long line for tickets!I have always been the kind of person to plan ahead, because if I can plan to cut down some wait time then I am all in. That is what this app is. It is very easy to use, and it lets me plan ahead by buying tickets in advance. Boom! I don’t have to wait in line to see my little cousins play basketball!.HoodiniaVersion: 5.2.0
Works well, but could be betterI’ve been using the app to buy middle school football and basketball game tickets since the COVID-19 precautions have forced a cashless gate requirement.I have found the app to be very stable and 100% successful in my ticket buying experience. But, the one thing I will say could make this better is to be able to use Apple Pay. It gets old having to re-enter the credit card info over and over again..Whg4auVersion: 4.0.2
Great serviceWe have had to use go fan for most of our kids sports this year. Fine with me if that’s how we keep doing it! Super easy to order, so glad uses Apple Pay! I accidentally double ordered not long ago when WiFi glitched and they responded and refunded my error in super short period of time!.AskskjhgggVersion: 4.0.3
Easy to useI found this app very easy and convenient to use. We also had a situation where our son missed a game due to illness a few hours before kickoff. GoFan refunded our tickets within about 30min of my request. They responded quickly and were very gracious. Thank you!.DelliasonVersion: 4.0.4
Double OrderWhen I followed the steps to order the next screen that appeared stated my school couldn’t be found so I started the whole process over. This time it went through except I had two orders which I was charged. I emailed you and in short order you approved a refund for the tickets that weren’t needed. I would rate the initial issue 3
Stars but 5 stars for how you resolved it so fast.JimToviVersion: 5.6.1
Fast,simple access to games!Our daughter’s school recently switched to using GoFan and I really love how easy and simple it is to be able to get into the stadium There used to be long annoying lines, where now we are in our seats with time for snacks!.SarahSqueepVersion: 5.2.0
Notification of on sale tickets would be great.Awaiting tickets to go on sale for the rest of the family but with no notifications of them being on sale, it’s a crap shoot. Reward those of us who downloaded the app. ( This is being typed from a husband who is trying to get his wife to stop nagging about tickets. Thank you for your service gofan.).PardonmytaintVersion: 4.0.3
Amazing Customer ServiceThe ticket purchasing purchase is seamless and quick. So much so that I purchased tickets for the wrong day. One email to to the organization triggered rock star customer service most organizations dream of having. The refund happened and the communication was brilliant. Great work!.MbinsightVersion: 4.0.3
Digital passes - huge blessing!Super easy to use! I’m a parent of 2 student athletes and being able to buy digital passes and share them to my family is super convenient. My sons would constantly misplace or lose their pass - now they can’t!.Robbin' HoodVersion: 5.2.0
Extremely easy to useFantastic product, made attending my kids games extremely easy. Was surprised to learn we also had the ability to use the app for prom too which was equally as someone and easy.RtrftffVersion: 5.2.0
Customer serviceAs a 57 years old man it’s hard to use an app where I have always paid cash. BUT I can say that the GO Fan app works well and when you have a problem the customer service is prompt to respond and resolve an issue.
Richard.Sgt-macVersion: 4.0.3
No Cash No ProbsI never carry cash and decided last minute for my family to go watch my nephew play soccer. I downloaded the app, stored my info, favored the team and in we went. Super easy and have used at a few other schools since then..TigerFanYallVersion: 5.2.0
HelpfulIt makes the access to tickets and gets the tickets right there so even if you didn’t pre-order it it can get a ticket really quick
Plus a reliable app for tickets.Roasted FoodVersion: 5.2.3
Clunky appIf you buy a season pass you are unable to transfer separate game tickets. Found this out the hard way. I transferred what I thought was one ticket to my son who was in town. Turns out it transferred one of my season passes I paid $150 for. Hopefully he can send me the link back so I can use it. No where did it say this would happen. Thanks.LcgagoVersion: 4.0.5
I like it but wish....I like the app but wish it would do a few things differently. I used it to buy 2 season passes for high school football. Sometimes we only need one of the passes. There's not a way to separate them to give one away without them needing my login and password. This would be a great feature. Thanks..5turtlesVersion: 4.0.1
The fastest and easiest way to get into my kids sporting events!I love the ease of purchasing tickets from my phone and the ease and speed I get into my kiddos sporting events. This eliminates the line and the hassle of dealing with cash. Thank you GoFan for a GREAT product that continues to evolve!._Kelly_B_Version: 5.2.1
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GoFan: Buy Tickets to Events Negative Reviews
Bought useless tickets…We pre-purchased tickets for a game at a school in a different county. Upon arriving at the school we were told that the school NEVER sells tickets online and does NOT have an account with GoFan. We ended up having to pay (again!) cash to get in to the game. We immediately contacted GoFan to try and resolve this issue and we were told that they have a no refund under any circumstance policy. I am not sure how GoFan gets away with selling tickets to a school that they don’t have an account with. So buyer beware!! Don’t purchase GoFan tickets in advance because EVEN if they advertise the game tickets on their site, they may not do you any good when you get there. Lesson learned, money lost— we will never pre-purchase tickets on GoFan again. We will wait till we are at the ticket counter to ensure the school actually uses GoFan. Also, I will be petitioning for OUR county to stop using GoFan or at least offer a cash option so that I don’t get my money stolen again!.ObnoxedVersion: 4.0.4
UselessHate the fact that I have been forced to use this app in the first place. The problem is that some schools do not use this platform so they are not in the database. If an opposing school forces you to use this method of payment, you still may not be able to access the game via the app. Spent hours trying to find a game with no luck because I was using the name of our school, their school, city names etc etc. Was told it depends on how the game is entered into the system. If it is a divisional playoff, it could be under the division name instead of the school name which is confusing. App should work if a school gives no other option to attend. In addition, there seems to no longer be an option to purchase tickets as a guest. I do not want to open an account and spread my cc info further across the www..StickhainVersion: 4.0.5
Hot mess!Tried to find my kids game for the last three days - nothing was available. When the school finally posted something, there were filters in place (not filters I had turned on) and while all the help sites say that you can turn them off by “toggling” them that didn’t work for me. Finally found the game by logging off my account and searching repeatedly for the game in 10 different windows. I had to create a whole different account with a different email address just to be able to purchase tickets - I mean, come on! We all have better things to do with our time than this - just to be able to see our kids play sports. Ridiculous!.Lori3krazyVersion: 4.0.5
Possibly the worst app I’ve ever usedI don’t think I’ve ever reviewed an app before. This one is so bad I had to. It’s completely useless.
I made an account. I logged in. I bought a ticket. Left it there and when I came back later it had kicked me out. I tried logging back in. It said my password that I just made was incorrect. I tried “forgot password” the link it sent me to recover password didn’t work. I tried setting up the account again. It wouldn’t let me because there was already an account with that email.
This wasn’t just me. My wife has tried using this on two other phones and has had similar issues every time she tried to use it. She bought an all sport pass for my daughter and it has never shown up in the app for her. She’s also bought single game tickets that have disappeared when she got kicked out of the app. It WILL NOT keep anyone logged in or ever let you access previous purchases.
I hope against hope our school district will find some other way to manage tickets because this one is abysmal..AnonInHouTXVersion: 5.5.0
Needs another updateAfter the last update, Only half the events listed for my school have shown up in my app. To get the tickets, I have to find someone who can see the event listed on their app and have them send me the link. This was never an issue before, but now it’s a huge inconvenience, especially with limit ticket sales.
***I have updated. Refreshed. Tried the website. Deleted and redownloaded the app. Everything. I’ve called the schools directly to make sure they are available on the app when I don’t see them. There’s currently a game available now with tickets that I can’t see through this app, but someone sent me the purchase link to from their phone..Jenn with two NsVersion: 4.0.3
TerribleI got the app and paid with Apple Pay for some tickets. Not once did it ask for a login or email. Paid and waited for something to happen or prompt for an email. Nothing. Checked the apple wallet. Nothing. Checked my bank. Charged for the tickets. Go back to the app and it wants me to buys tickets again. All the reviews that say great customer service must be old because I can not find any contact info to get customer service. I tried Facebook and the automated message is says they are away. Looked for refund options and how convenient, no refunds allowed. What a terribly designed app and non existent customer service. Absolutely avoid this if possible..ChumpcrVersion: 4.0.3
Loathe using the appI find it ridiculous that schools are using this and in turn charging parents/fans even more money through the apps fees - charging an additional 15-20%. Parents have to pay for the kids to play school sports, then they have to dish out even more money for all the extra things they need, then they have to pay to watch their kids play the sport, then get it up the backside in the ridiculously high app fees.
I also find it crazy that you can’t save a credit card to your account and have to plug it in Every. Single. Game.
Schools should offer the option to accept cash and GoFan needs to charge WAY less on the fees - it’s a rip off!.JoSchmo2Version: 4.0.5
Hate this app!The app never works. If I could give it negative stars I could. My log in never works. I set up an account with a school preferences. Every single time I have to search for the school again. It usually says No Events when I know there is at least one event. I buy tickets but they don’t show up in my tickets so I have had to re-purchase tickets multiple times. The app is a total hassle. By the time I get to the game I’m agitated from trying to get the app to work, re-searching for the school and trying (in vain) to find my tickets. I really wish our high school would stop using the app! Hate, hate, hate using it. Did I mention I hate the app?!?!.Awesome ratings for good appsVersion: 4.0.4
Gouging Youth Sports & Poor Platform PerformanceSchools have seemingly adopted this platform in a response to the pandemic but it highlights a culture of profits over parents. Firstly, the platform does not always function properly and typically needs to be refreshed several times to find the desired event. Secondly, EACH ticket purchased incurs an extremely high ‘convenience’ fee of $1. I don’t consider it convenient when forced to pay this cost when no other options are available. Sometimes this convenience fee equals as much as 20% of the ticket value. For youth athletics, this platform should reconsider their fees and make the interface more user friendly..CaliGyrl2011Version: 4.0.4
It works at a costSchool forced all ticket sales over to this one company's app. Not only do the tickets now have a 20% price increase to use the app, but the app constantly pesters the user into providing location information EVERY time it opens. Ask once then stop asking for goodness sakes.
It is bad enough that we now have a 20% price increase and this is the only way to pay for tickets to our games, but constantly asking for location info makes me highly suspiscious the company does more with location data than just "help" you find your school..JaymusVersion: 4.0.4
Poor customer serviceThe only way to communicate with them if you have a problem is email. I have asked twice now for someone to call me and they have not. To pull up the passes my son used his student email and we paid for 2 all sports passes for over $150 only then did the app prompt you to create a login and my son typed an invalid email address. I have been emailing back and forth with them. After numerous attempts they sent me the “incorrect email” and told me this is the only way to login to see my sports passes. They are not able to resolve the problem on their end. I do not understand how an app can not fix the problem on their end..BrooksrtsldsVersion: 4.0.1
Highway robberyI cannot believe junk to come from this pandemic. This app has been sold to high schools as a safe way to manage entry fees. While slowly robbing the poor parents. It’s already bad enough that the schools charge an arm and a leg for entry to every game in an attempt to fund their programs. Now thus app takes its slice as well.
The app doesn’t work great, then on top of everything you can’t leave the building once you’re there because, I don’t know someone might not get their cut.
I wish we could just say no but you have the perfect storm. Cant very well tell my kids I’m not going to watch them can I. I hope the high schools will smarten up and put GoFan in the trash!.ChinookPilotVersion: 4.0.1
Sadly forced to give this app more money !!Hate having to use this app but have no choice if I want to go to my kids games. Purchased tickets and the other team cancelled the game 2 hours after I HAD to purchase through this app. This app charges convenience fees for EVERY ticket purchased then won’t refund nor give u a credit even due to cancelled games because of Covid. During the pandemic this app will be making a crap load of money taking advantage of people who want to go to their kids games and forced to use this app to do so and even when their games are cancelled. Wouldn’t recommend this app to anyone and really hate that I have to use it myself..ᗷ1125Version: 4.0.2
Poor Customer SupportI purchased an all sport season pass for my son. After transferring the ticket to him it disappeared from my account and he cannot access it. It is associated with his student ID. The app should be able to see that the pass has never been used. I reached out through email and provided requested information. No one has returned my emails after several attempts and I am having to pay each time my son attends a football game. Basically I have lost $60 and continue to pay for tickets because costumer service will not assist me in resolving my issue. What a waste.NicolePotts1234Version: 4.0.5
👎🏻one transfer!Not all of my children have phones… therefore only allowing one transfer really complicates who has the pass, and greatly reduced the opportunity to attend games with family friends or grandparents. I am not always able to attend, neither is my husband, so my kids sometimes go with grandparents. I can’t transfer the pass to them, because then that child would have to exclusively attend with them. My 9 year old doesn’t need a phone! Why can’t you transfer the pass multiple times????.406MomVersion: 5.3.1
Glitchy and not thrilled with their new app IconThe tool has been glitchy from day one and we have been forced to use it for 4 years now as often the ONLY way to buy tickets to sporting events for our high schoolers. Additionally this latest update pushed a new rainbow app icon. Please stay out of politics and just provide tickets. I have deleted the app and will be emailing my school. It is fine to support whatever and whomever you like in your personal lives but please stop pushing the agenda on kids and through your app- that is NOT what I signed up for….Dissatisfied! momVersion: 5.0.2
RIGID UNNECESSARY UNHELPFUL RULES TO SEE YOUR CHILD AT STATE CHAMPIONSHIPSo far, seems effective but annoyingly unhelpful. To go to our child’s first State championship in an unfamiliar place with unfamiliar organization, you can’t have back up printouts and you can’t use anything but an iPhone. Unbelievable to me how such a non-customer focused organization could be used by public schools. Come on, what’s the problem with just allowing people to print it out? It just seems unbelievably rigid , unnecessary and just plain dumb! I will certainly do my best to avoid this whenever I’m not forced to by the school system.Cjk2568Version: 4.0.5
City pre-Lim’s @ Brimming Ham High schoolI purchased a ticket for $14 at Birmingham High School to watch my daughter’s event, her next race will be after hours, I went to my car to grab a bottle of water when I came back they have not allowed me to go in they wanted me to buy another ticket, they are saying that’s their policy, I don’t understand what kind of a policy is that there are parents who earn minimum wage and they can’t pay twice and they have to get to work and come back for the next race. There is no one is there to solve the problem?.Chaminda06Version: 4.0.5
Charged but never got ticketsI tried to purchase a ticket and GO-FAN said that the numbers i typed in were incorrect and there were no charges made and so i typed it in again and it said my card was expired, which it’s not. Then they proceeded to charge my account two times after saying that no charges were made. I did not receive tickets but was still charged twice. This happened back in October as well, I was charged but never received the tickets. I don’t recommend this app to anyone..Ashley Ro.Version: 4.0.5
Unreliable and untrustworthyApp was still selling tickets after the game was “sold out” so my child and at least 20 others were unable to access the tickets at the gate. The tickets were visible on their phones but the app refreshed and had no record of the tickets. Left the students embarrassed and confused. No customer service response a week later. My husband had a similar experience with the tickets disappearing at a game 2 weeks earlier. Shameful con artists own this app. Wish I could rate it zero..NotAFanofGoFanVersion: 4.0.1
Texting ticketsDo not give them you phone number for texting tickets. I signed up two weeks ago for text your tickets, got a confirmation text I was signed up but have yet to receive any. I texted back “Help” as it said to do on the website and that just sent a reply with their e-mail. Also the admin for our school is obviously confused as to how it works as their is no way to easily use passes for other sporting events on the same day close together in time..Hock_venomVersion: 5.2.3
Horrible appDon't even know why I gave it two stars? I’m running the app on an iPhone e 13 Pro with the latest OS. The app constantly crashes or logs you out, that’s if you can even log into it. Using their website works better I was able to buy my tickets there. The app doesn’t allow me to save my favorite school and doesn’t show my ticket purchases. I have to rely on the email confirmation to show my tickets..BigernVersion: 4.0.5
Wrong date and time on tickets!So bought tickets for my son’s game. Game time 5:15pm. The app thought game time was the following day at 12:15 am. Thankfully I could access my ticket through the email link I had been sent but what is the point of the app if it doesn’t save my info and thinks I am somewhere in Asia instead of California? Tried clicking the app support button in the App Store and it only linked me to their purchasing website with no way to contact developer..DisneydocVersion: 4.0.3
Outrageous convenience fee!!!I can’t believe that in the midst of this pandemic that a company would take advantage of high schools having to find a hands free, no contact approach to accommodate state guidelines for allowing fans (mostly parents) to watch the games. They are charging a 25% “convenience fee”. They should ashamed to charge that rate in any scenario, but in a time like this it’s just a money grab to gouge a captive audience.
Maybe they should refer to the way “Zoom” handled this opportunity and provide this service free to schools. Now they are the verb used to describe video conferencing..Webdawg12Version: 4.0.1
Rip off to Parents and SlowBetter show up to work your kids games early and be ready to pay an extra dollar—PER PERSON—for the inconvenience of using this app. Lines are long because of the delay of using this app. If internet is down and your school doesn’t take cash, just turn around and go home. Go Fan wouldn’t be bad if they just charged a reasonable fee; instead they prey on parents who just want to support their children’s sports..Herzog_Version: 5.4.1
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