PayPal Business Customer Service

PayPal Business Positive Reviews

Can’t be mad when they have a great productThe ease and convenience of this app brought me back from being a dissatisfied and angry customer who cut all ties with PayPal after they found in favor of my customer that SIGNED for a package they said was never received costing me $400 (I threatened suit and customer eventually paid). But I was done with PayPal. Eh, not so much. Tried other invoicing apps that didn’t have the flexibility of PP’s, nor the variety of reports and sorting information available. Besides PayPal has become a trusted name in practically every household so even Grandma has used it at one time or another. Love the “partial payment” option so clients can opt to pay some now, some later, or allowing them to pay a deposit without you having to do anything. Great app. One wish- need a report that shows per quarter, taxable items sold, non taxable, and sales tax collected..VegasfemmeVersion: 2021.05.21

Not sure what’s up with the new login processI’ve been a PayPal customer for years and have an outstanding seller rating, then I made a sale last week (early June 2023), and I had to essentially start from scratch. I used to get my payments released when I would ship an item (I collect/buy/sell drums and drum gear), now it’s back to getting my payment released within a week of delivery. I’ve sold hundreds of products through eBay, Reverb, and Facebook marketplace and I get paid upon shipment, just like goods and services used to do. Then one day last week I suddenly had to provide my drivers license along with a picture of myself and wait for them to process and approve it. Not only that, my bank account was somehow unlinked from my PayPal and now I can’t re-link it. My bank comes up in the search, I log in, and it continues to tell me that I need more assistance linking my bank account..?? Then I tried transferring a lousy $12 to my debit card and that was lending for 2 days 🤦‍♂️ Of course you can’t speak to a human, you have to talk to a robot and they’re absolutely useless. I’m just gonna stop doing person-to-person transactions through goods and services. If someone wants to buy my products they can order it from eBay, Reverb, Facebook or issue a direct pay through PayPal. Absolutely no reason to basically have to start from square one as if I’m a new user or something. I’m all for security but this is ridiculous..Weasel named FeeVersion: 2023.05.25

A Positive ExperienceI have been using PayPal since 2010. With the exception of the discount feature I have never had an issue. When I draft an invoice for a repeat customer it is easiest to just copy he previous one issued and make changes if necessary. Often times I may need to change or eliminate the discount feature. When doing that, there have been instances where it shows on the page I’ve eliminated the discount, but when it sent out the discount still applies. This causes me to take a little extra time and troubleshoot before I issue the invoice. this may be user error, because I may be doing something wrong, and I just don’t have the patience to figure it out. So apart from that, I have been a loyal subscriber to PayPal for 14 years. I feel it is extremely user-friendly, and the upgrades they make are certainly positive. I love it’s efficiency. The invoicing is easy to follow and understand. The transferring of funds always go off without a hitch, and cancellations and refunds are easily done. I greatly appreciate the sales reports. I truly have no reason to give it less than five stars..Diggin' DugVersion: 2023.11.01

Glitching fixedUPDATE: PayPal did in fact email me with apologies and stated they were working hard to resolve the issue and appreciated all patience. I am now updated my review to a 5 star. The APP is working better than before the glitch and i can now send invoices via paypal business app and load tracking with ease! Thanks paypal! Old Review-[[PayPal business has been awesome until a few days ago! Come on paypal and lets get this fixed! We've all paid enough in fees to where we should not have to wait days for a resolution. A lot of us are depending on sending out invoices. Let us know something via email at-least so we can let our customers know ! Mine keeps trying to use face ID to log in a million times then finally lets me in but is frozen. I was able to finally creat a invoice based on create an invoice located at the bottom of an old emailed invoice but definitely not as user friendly or convenient HELP!]].MommytobefirsttimeVersion: 2023.05.25

JudyPat in TexasLove the convenience of PayPal when shopping . . . BUT when shopping on eBay, there’s a problem. It’s when PayPal “freezes” my credit cards for no good reason . . .FOR ME. Right as of this minute, I have eBay sellers clamoring for payment due to my two Visa cards being “cards non grata” only to PayPal. I have arrangements with a few fav & frequent sellers that allow me to buy by the month saving me lots of shipping costs. This somehow doesn’t fit PayPal’s algorithm for shopping so my credit cards get “whacked” like PayPal knows everything. These sellers that I’m paying are the top sellers on eBay, by the way. I may have to go to another way besides PayPal, there must be one! Tomorrow I go pick up new cards. PayPal, if you’re reading this, keep your mitts OFF THESE NEW CARDS! Of the two Visa cards I getting replaced, the credit card is the third generation due to your freezing of my card. There was never legitimate concern over the sellers that I was paying. Hear me, PayPal?.JudyPatVersion: 1.13

Faithful PayPal userOmg I have been with PayPal since 2005 and haven’t looked back since. PayPal is easy fast secure and so pleasant to work with. Never in my life have I been so satisfied with one company so much. I have had multiple attempts from crooks in Arizona trying to steal my PayPal debit info and PayPal always seems to amaze me with they’re tactics at catching them before they try to get my funds. This world is terrible at stealing credit card info and seem to find a new way all the time at getting card info without having the actual card in hand, but PayPal always seems to be ahead of them and I am so thankful for that. PayPal is the best online bank and it’s such a pleasure to be a part of everything they do. Thank you PayPal for always keeping me in the loop and keeping my funds secure. Without PayPal omg I would be lost and have to result in using an outside banking source. PayPal is definitely highly trusted and secure and I would recommend PayPal to any and everyone.MuffinismyloversVersion: 1.23.0

GoodNowadays I feel as though every app should be able to perform phenomenally and have all the same everything that their website has I mean otherwise why the heck are we paying over $1000 for a computer in our pocket if the apps that it run can’t deliver peak performance as well as full scale. Anyway I digress. This app is good however there are functions missing from it that are on the website so because of that I give it four stars. I mean it’s PayPal it’s not launching a rocket ship so I mean really what type of reading are we to give some thing that takes money to send money to people I understand it’s a convenience see what I mean why are you continuously popping up and asking me to review like why is it really that important you PayPal well if so here you go no maybe if I leave this review you’ll allow me to get my money sooner.Great podcast you'll love it!Version: 2022.02.18

Simple, a must haveThis has been an integral part of my business. It allows me to take all types of payments along with creating a business invoice that I can write detailed descriptions to help show customers not only how much they are paying, but also, what they are paying for. Having this app has actually secured a couple jobs for me, considering credit card was the only option for payment. It also has been essential for my out of town customers that has rental property in the area. I’m able to perform the job, send the invoice, and get payed almost immediately. Once you set the app up to your business and banking, it’s the easiest and fastest way to get your money from a customer paying with a credit/debit card..Wastedtime1314Version: 1.20.1

PayPal app vs PayPal the companyI would give a 5 star rating for the app itself not the company! The app was designed for efficiency and is very seamless to use for creating and sending invoices, making transfers, viewing sales trends, etc. However as a new small business, PayPal has truly disappointed me with the fees and funds availability! It’s completely frustrating to call and not reach a representative. Or to message receive a response hours later via the chat. It’s also mind blowing to have my invoices paid and have to wait up to 21 days to have access to the funds. How does that even make sense? The entire point of using PayPal is for efficiency and immediate access to funds. I should accept checks for my business at that rate and it’s likely that those funds would in fact be available sooner than using PayPal. Not to mention, I wouldn’t be charged anything but perhaps a monthly service fee then from my bank..Onyx BusinessVersion: 3.5.0

They’re all the same. It’s just businessYes PayPal has a crazy chargeback policy but it’s becoming the standard. I had an issue as well initially but we came to a happy medium and in the instance there was an issue I can call and have the funds released. I’ve been with PayPal six years and process over 100k annually. My only issue is that my account was treated as a new account once policies updated. Even my working cap was lower this round when I actually grossed more in the previous 90 days than same time last year. We’re all about the bottom line and that’s okay. Just find what’s best for you but I highly doubt anything reputable and sustainable will be free or instant, chargebacks were the issue. People transferring funds and not providing good service to their customers and not taking accountability. I’d love to see more incentives for clients that have good longstanding relationships..Baker205PauVersion: 2023.03.31

PayPal takes good care of their merchants!I had an issue with a scammer on my store who claimed she didn’t get her package when the tracking showed she did, she filed for a return and actually got the package for free and the money as PayPal ruled in her favor and that’s because I forgot to put in the tracking number on the PayPal account. Once I added the tracking than called PayPal they reversed the ruling in my favor and explained how they will always protect their sellers from scammers like this and even gave me an additional $10 for the inconvenience . I love PayPal for that I’ll and will also use them no matter what I’m doing, I’m so glad I run my business with PayPal as my main account provider for payments..FacetreasuresVersion: 2021.08.24

ReliableI have been using PayPal as my payment processor since 2018. I find it reliable, efficient and easy. I have not had an issue with payments, or bank transfers. I find I save money compared to other charge fees. I do wish they offered more features like Square does. I though through the years they would expand their services but I don’t feel like that is their goal. I use this software and processing along with a separate paid online scheduler. It would be nice if they would transmit their data to IRS direct for taxes like Square does. But I have had so so feedback from friends with Square as well. I guess it is what us best for you..Zipitydoo-daVersion: 2022.05.13

Too much AII now use Square , PayPal, Venmo, Zelle My preference us always Zelle because it’s direct with my bank and PayPal can talk to a real person if needed with a problem. My next choice us Venmo , PayPal, then Square. Square constantly changes their format and do there us something new to learn everytime I open it. If there is a problem with PayPal - good luck- it will probably take months to correct, you’ll never talk to a person and you’ll spend an hour figuring g out how to even report your problem. Venmo seems easier but haven’t had to deal with a problem yet. Today a duplicate payment went to Michael’s with PayPal. Was trying to get in on a sake and instead ended up paying twice. While it was still pending , tried to correct with PayPal. Gave no idea if it was corrected or not..LabjudgeVersion: 2023.05.25

Something newI just started and I’m excited to see what it offers. So far so good , have no complaints and ready to work with Pay Pal in the future Thank you for this opportunity Pay pal.Me & To🙏🏿Version: 2023.05.25

Great!Not sure why others having issues, I’ve had none. I had a customer who requested to pay their invoice with a points credit card, this app is by far the easiest (and cheapest) way to do so. All fees are as indicated by paypal, no more no less. 3% fee is standard with any credit card payment so not sure why other reviewers think this is outrageous. Its way better than paying hundreds of dollars for a device to accept credit cards plus the standard 3%. Transfers from paypal to bank acct are free and take about 2 days..Give it 12 stars if i couldVersion: 2021.06.18

Can run business sales on phoneExcellent program.Absolutely thbest.caVersion: 2023.11.01

Forced currency conversion problemsI have my business in Canada. My revenue and expenses are in US dollars. Paypal forces me to convert my revenue into Canadian dollars. I then have to convert it back to US dollars to pay for services I buy. This costs me about 8% which is a complete waste of money. I hope Paypal gives business owners the choice to withdraw their revenue in US dollars..Canada MotorsVersion: 2023.01.05

Was great. Stopped working.Just stopped working. July 2023. App error says doesn’t work for my account location. (Canada). Worked fine for years..O_U_8_1_2Version: 2023.05.25

Absolutely the best!First let me say, the complainers have not (based on their reviews) taken the time to read or navigate around THEIR account for different options, like increasing their limits. I admin a huge successful fb buy sell group and this exact issue was a shared by many. Within hours they were back up and running after the one adjustment. Pretty simple go to your account switch limits. Voila done. Ok so the app itself is clear and convenient, easy to use. The protection is second to none, if you are running a business and not using pp you are at risk. The customer service has always answered my questions..JeannisaysVersion: 2023.05.25

StuckFor the pass more than one week, it keeps sticking..JulesdoesntlikethisappVersion: 2023.05.25

Easy to use app. Ease of invoicingThe fees for using the app are just okay and the app itself is great. I use it once in a while..UchmanboboVersion: 2023.03.31

BusinessPayPal m’a facilité les ventes Facile à utiliser.Gouzi plusVersion: 2023.02.03

Confusion for a while but all ok nowFees got a bit hug but at least it allowed to be able to do the things i was doing before without weird holds i had never had before. Thanks Deb in Senior merchant Services ..LLiz abd Lisa Toronto BeachesVersion: 2023.01.20

PayPal reviewPerfect for my bnb to act. Awesome company PayPal..Sacred earth bnbVersion: 2023.01.20

CommentAs an app it’s useful, but the custom service should be better, specifically in terms of solving people’s issues with payments and delayed money clearances.Nielo78Version: 2022.02.18

Sensational app for business!My favourite app!!!!.James Bay CA.....Version: 2022.08.05

SatisfiedApp works great, not sure why there’s all these unhappy users. 5 years without a problem..Riddler1377Version: 2022.06.24

Excellent service!I am very happy with service…never had a problem😊.SmockinkateVersion: 2021.11.12

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 2024.02.28

PayPal Business Negative Reviews

Absolutely not recommending for small businessPayPal fell in favor for a customer who stiffed us for a job and then took $3k from our account and sent it to ACI after we contacted a support specialist and it even said in the originally in our invoice that payment was done on there no refunds. Seriously disappointed in PayPal. Switch all revenue over to get their capital loan at the beginning of the year as well. On top of that they acknowledge that we have unpaid invoices from said customer and they can take from my account. Yet can’t charge their card on file even after they said they would just had to send reminders. Well that was back in July. Still nothing from PayPal. They charged us hundreds in fees if not thousands and for what? Zero support and for them to forward us to collections? The customer had to submit no proof either and we couldn’t get the app to work in their timeframe. Contacted them by phone and they said to do this and that and call them back. Well we did and it didn’t work and then took our money without letting us submit our proof. I need to have someone from PayPal to contact me immediately. Someone who can provide us with a real solution and this so far isn’t fair at all. Right now. I don’t suggest that you should do business with PayPal and can’t trust them. I’m worst off than I ever would’ve been if I had never even bothered going with them..Orion Hamilton, NSLL-PresidentVersion: 2023.05.25

PayPal Supports Users Not MerchantsWe’re a growing e-com based clothing brand who naturally offers PayPal as a payment option with the intent of offering multiple payment options to customers but we’re on the verge of changing this. The issue is that PayPal is so heavily user focused that they are leaving merchants out to dry. We have very clear refund, return, and exchange policies on our website yet if a customer decides to open a dispute that is untrue such as claiming that they didn’t receive their item - regardless of how much evidence you provide as a merchant that the item was delivered or if you reference your own store policies to support your right to take a position on a particular issue which the customer agreed to by using your website, PayPal ignores you and always sides with the customer and then charges you the merchant. Not only have you lost the cost of the goods that you shipped, you lost the revenue that you should have earned, and you get charged a dispute fee. If this happens a few times (as if it’s not painful enough) PayPal will move you to a higher “dispute fee category” and charge you even more. It’s obviously a revenue generator for them to handle disputes in this manner because it makes PayPal look like a saint to the customer while taking $ from merchants. It’s beyond disappointing, it’s disgraceful. We don’t have this issue with other payment providers, only PayPal..ARollnStoneVersion: 2023.03.03

It’s only good for selling items onlineI am electrician and I just wanted to get my clients other ways to pay the invoice so I complete a job for a customer and I invoice them and they choose to pay via PayPal which is fine PayPal charges me a fee to use their service again that is fine or where I have a problem is I have already completed the job it is 100% done and they pay via PayPal I still cannot collect my payments for 7 to 21 business days depending on how PayPal decide to pay out the invoice because PayPal is only structured for selling items online so I have to go into the payment and say that it’s already in the mail even though the job is already done and then I have to contact the customer and tell them to acknowledge that they received the item so if the customer takes time to acknowledge that or if they don’t ever acknowledge it in PayPal then what happens do I have to wait forever or is there a chance that I won’t even get paid so at the end of the day is it worth it for subcontractors to even use this service Any case I’m done using PayPal business unless I’m selling something online as a contractor I don’t believe this is a good platform to use you get charged to use their service and they make you wait to collect money that you should not have to wait for.DC.ElectricVersion: 2021.09.24

Is -12 stars an optionPayPal will do everything they can to keep your money. First with the ridiculously long Initial hold on your funds. Not Necessary. We have to go through everything from providing birthday, full social security numbers copies of government ID is your EIN numbers, copies of your LLC, verification of your bank accounts etc etc. which I knew was part of it. Security overboard. And then finally the big day come when you finally get to access you own money and then BOOM! PayPal restricts access to your funds AGAIN! This time is to somehow prove how you fulfill your orders/inventory. For starters you need MONEY/ FUNDS to procure new inventory. My company purchase pre-owned hospital/ medical equipment for resale at affordable budget friendly costs so I don’t stock multiple CT machines I purchase one and when that’s sold a defibrillator may replace it. But again how can I purchase anything new after I make a sale if I can’t access any funds?? These are the reasons why I chose not to use PayPal for years, but after multiple customer requests I gave in, bad decision. My debit card was supposed to be here almost a week ago, still haven’t received one. Guess the really don’t care about that issue. Not like I would be able to access MY MONEY anyways. Respectfully, Not Surprised.Regret this alreadyVersion: 2022.12.02

PayPal wants your small business to failSet up a Shopify account and it automatically helps you connect your PayPal acct. I’ve had PayPal for ages and now all of a sudden I need to be verified? 21 days my money needs to be held. How am I supposed to make turn around when you’re holding my money? If you need profits to make more product, PayPal will make sure your business sinks because you will be an unreliable retailer. I have needed more supplies and I’ve already lost sales since I can’t keep up with demand. I ought to go after PayPal and make them pay me for every lost sale since they don’t inform you before you set up your business account. ITS A TRAP DONT DO IT UPDATE: PayPal reached out to me after posting this saying that I need to read their help center crap. I did. Which is how I knew it was 21 days. That it could be held even longer. Their response was rude and arrogant. “Reach out for help” their help sites do nothing but spin you in circles. They saw my complaint and still didn’t want to help. I stand by what I originally stated. PayPal are thieves, and they WANT to see YOUR business fail. No other bank or payment source acts the way they do. I’d pay 50% to another company as a transaction fee over working with PayPal any day. Good thing other companies are only 1%..LoulaboullaVersion: 2023.04.28

3 weeks and I still can’t get paymentI have used PayPal for years in my small business and have enjoyed the flexibility for online and face to face sales. When I started a new private practice it made total sense to use the company I already know and use. Apparently that was a mistake. Although it is set up and I have everything on the surface working. As soon as I try to send an invoice for services I get an error message. After weeks of thinking it’s a set up issue I’m told by PayPal that it’s an internal issue and will be fixed within 24 hours. It’s been a week and it’s still not fixed. In addition I find out that I’m not able to run 2 companies out of PayPal on my device. So even though this new company is completely separate from my other with different services and legal entities PayPal links them because I am the user of both? WTH! I’m told it’s a security feature but why? With all of the layers of security we already have to jump through it seems like PayPal could keep 2 unrelated accounts UNRELATED. Maybe this is a sign that PayPal isn’t my only option and I can find a better payment option for my new business. For now it’s back to physical invoices, checks, and receipts. Thanks for nothing PayPal..LivingWOWCenterVersion: 2023.04.28

Simply let a customer steal from meI am a photographer. I had a client that had paid a “non refundable” deposit, as stated on my website. A couple of days prior to her session I tried to confirm and didn’t hear back, the day prior I tried to confirm again with no response. Finally the day of her session with myself and an assistant in studio I tried once again and let her know we needed to know if she would be coming. Finally about an hour prior to her session she replied she wasn’t coming…something came up. Well, it has been a month or two since then and she just simply went into PayPal and disputed the charge of her non refundable deposit saying “she never received a service and the photographer was rude”. They opened a “case”, took the $100 out of my account, and after sending them ample proof of my deposits being non refundable, decided in her favor and gave her $100 out of my account! Basically, it’s complete theft! I don’t sell “items” I sell my time. I have five children of my own and running a small business already is extremely difficult. I have been with PayPal for about ten years, but after literally letting someone steal from my company. NEVER again. Sellers….do NOT let your customers use PayPal!.Griff572Version: 2022.05.26

Unfair chargeback policiesService oriented businesses risk to lose revenue due to PayPal's unfair chargeback policies. A customer can pay and receive a service, then file a dispute and claim they never received it and will almost always get their money returned to them because PayPal provides you with little means to prove that you provide them with a service. Any funds will be automatically deducted from your account and you will be forced to pay a $20 fee for the chargeback. They will always side with the buyer even if they are committing fraud. This will leave your account negative. So essentially you are losing the service you provided and having to pay back any funds that you were owed. And NO, PayPal will not take into account the fact that fraud is being committed as they are more buyer oriented and less focused on providing protection for your business. Customer service reps are less than helpful. All chargeback decisions are made from a separate department with no direct access for communications. They essentially hide from you by not allowing you to communicate directly with them, make whatever ruling they want on the chargeback, and then limit their customer service reps on how much they can do or communicate to you. I'll be using Square from now on!.You'llHateThisAppVersion: 1.5.0

Scam CompanyI have contacted your offices several times regarding my account being perma banned for ZERO reason. Was told this was due to my bank account not being immediately updated and this would be resolved. Now I call and they tell me it’s banned and there’s nothing I can do. I made 2 sales both of which have tracking and we’re delivered with no issues. There is nothing illegitimate about my PayPal account and for y’all to say it’s due to “Potential Risk” is absolutely absurd. Apparently your back office people are so brain dead they can’t answer a phone and the liability line are the only ones trained to answer a phone and talk to customers. Never will I recommend PayPal for anyone ever again nor will I do business through this fraud website. Something needs to be fixed in yalls system if you think it’s acceptable to perma ban someone for doing absolutely nothing and trying to start a small business using your platform. Absolute slap in the face and I am appalled by the unhelpful ness of the customer service and the lack of ability to be able to tell the customer why there is “potential risk” in my account. Refuse to talk to customers and refuse to explain your decisions. Scam company.JA reidVersion: 2022.07.22

HorribleAs a business owner we decided to give PayPal business a try. We own a plumbing business in North Carolina mainly providing service work. With the lower card fees that pay pal offers when taking debit or credit we were excited at first. However after taking several payments there was a limitation placed on our account we could not even take debit or credit card payments. During this period, as a business owner this is essential to our business to be able to process cards. We provided our license from North Carolina and other documents and after 72 hours the limitations were removed. We think at this time we’re good to go now. Wrong after taking one payment for a plumbing job then we’re told that they are going to place a hold on that payment for 21 days. Unfortunately as a small business we rely on capital to keep the business going as plumbing materials are not cheap. We called customer service several times to get help with the issues and are consistently transferred to a call center in India where there English is less than proficient and were barely able to understand the issues we were having. We will no longer use the services provided by pay pal.Vidal PlumbingVersion: 3.3.0

Will never use this app again unless someone decided to answer the phone.I’ve used this app for the first time cause it was recommended by a friend with a similar business. I was so excited to use this app and I’ve used PayPal before and it’s super reliable. So I had three clients send me money and each one was posted pending. Then it stated I needed a card on file. Well I have a card on file for the money to go to but I still went through this process. Then it stated they would send me a few cents in two different transactions within the next 2-5 business days. So now I’m waiting even longer to get my money and I don’t send out products until I receive the money. Then I keep calling no answers so I attempt to write to someone over a message system they have and it wasn’t helpful at all. I am supposed to wait 21 days for my money to get into my account or until the client confirms they have their order well of course it doesn’t give them the option to confirm their orders so my money is just chilling with PayPal while I’m needing to pay bills and get more merchandise in I can’t do so with my money being held almost a month. I’ll stick to my Apple Pay and Venmo. Thanks for nothing pay pal..Ashlynn124Version: 1.17

Nothing worse than PayPalNEGATIVE 10 STARS!!!! We have 2 service companies that we operate and we didn’t learn the lesson the 1st time using PayPal to accept CC. For one of the businesses there were other FREE ways to get paid and access those payments immediately and customers were elated because there were no CC fees to pass on to them; so PayPal CC processing was eliminated. Unfortunately in the new company, some people wanted to pay us with a CC and we signed up for PayPal PayPal forgetting how abysmal PayPal is. It is the worst. If you have a service business and can find some other CC processor, do your business a huge favor and use it!!! Stay away from PayPal!!! I’ve read other comments about PayPal holding a payment for 21 days. PayPal claims that this is on the basis that ‘new sellers’ have a higher number of charge backs. Absolute nonsense. Old and new businesses have charge backs. They should pay interest on the money they ‘hold’ as it could have turned over a profit many times for the business owner had they had access to it. Having it sit in PayPal’s account, making money for PayPal, while the business owner waits to get paid for work already completed is ludicrous..User1001001Version: 2022.01.21

PayPal the highest fees as a % of money transferred everPayPal has become this insipid Payment Servicer that only charges fees and few know or complain. They are getting away with robbery. I am sorry the service may provide a degree of on line security, I really do not know. The day the penetrate PayPal which will be no more difficult then invading Visa the flaw will show and PayPal the middleman will be exposed for what it is. Very little. Visa lends money. PayPal Charges you for putting your visa charge through them. Since PayPal has very little money on hand per account it is so far Immune from the hackers. There will come a day when the Credit Card company's will wake up and realize the cost to self insure versus the cost that PayPal Charges is cheaper and this myth of PayPal will remove another middleman who carves dollars off small transactions. They must regulate Paypal as a lender not just a Servicer as the charges are Bank fees ,just because they lend nothing is no alibi for them to skate by and carve dollars off peoples transactions and hides in the back ground. If I was younger I would develope a system that put PayPal out of business as the provide no service but remove the head aches from Banks that are or have been too slow to catch on...1960DanielVersion: 1.13

RUNApp probably works as expected but the customer service here is not worth the “convenience”. Impossible to speak to someone who is not reading off a script. Most of the time you’ll be speaking with the computer/phone tree anyways but if you get lucky enough to get an actual human.. don’t expect any help. Company will randomly decide when your account activity is concerning and will put funds on hold for almost a month— they claim there are ways to get your money sooner.. it’s not true. I mean, I guess I wouldn’t really care if a lost a few ticked off customers either.. they make enough money in fees, and I’m assuming they’ve gotta be earning a NICE amount of interest on all the money they’re withholding from people for no good reason. I’ve had this account for almost three years and can’t access more than $300 a month. Never had any fraud, or disputes on my account.. PayPal has just decided things should be this way and there’s nothing I can do about it. Look into other options.. someone recommended Square, and I think I’m going to check them out. Trust me, at least find a company with decent customer service.. RUN.AllyOop__Version: 2022.03.28

After 20 years disassociating from PayPalI have used PayPal for 20 years but the last five have been awful. The straw that broke the camels back was when I last used it I paid for voice lessons thru the voice lesson’s portal. Should have been obvious whose side PayPal was going to take, eh? I never received even one lesson because there was so much upselling going on that you were forced to go through just to get the first lesson. Finally, in frustration, I cancelled my subscription and asked for a refund from the company. Refused. So I turned to the source of my funding the subscription and PayPal also refused to refund me. It then took close to four weeks for PayPal to allow me to close my account as it said there was an outstanding claim, even though the resolution center said there was no outstanding claims. Obviously, PayPal thought I would either forget to finish closing my account or I would get over being upset with them. They need all of these empty, unused, accounts to make their numbers look good so clients use the PayPal app on their online stores. PayPal has gone down hill for the commoner and is corporate based, now..Twowings19Version: 2023.05.25

Customer ServicePayPal keeps acting weird l need help figuring out a problem managing users I’ve been contacting in message center, and out of now where l start getting this message “Our apologies, but messages are currently unavailable. Please close this window and select another contact option.” I don’t know why I’m getting this I’ve been just trying to get help like normal. Also l called their business phone number but I’m never connected with a realtor person instead a robot. I really don’t like robots especially with customer service calls ugh. I really just need to get it to contact with support to resolve this situation so l can have my Virtual Assistants fulfill orders, the problem is they’re not located in the U.S, but PayPal keeps identifying their region as U.S. but now it’s really hard to get in contact to resolve this issue. I don’t know l thought PayPal would be good for the business, but if this problem can’t be resolved, because PayPal wants to block me when I’m just asking questions l might just have to go use Square or something else. Or just wire tap to pay my suppliers....Trash venmoVersion: 3.1.0

Awful! Do not suggest unless you have online business and ship items.This service was helpful with invoicing and I didn’t mind the charges for processing payments but like many others I have seen the reviews and this app is horrible to get your payment after you have already done the work. I have a laundry service where I pick up wash and then deliver back to the customer. I don’t have any tracking numbers and they said something about customer verifying that they got the package but it took a whole lot of research to try to figure out how to do that from my end to their end and we never accomplished it so my money is on hold for 21 days, and I can’t wait that long for my money to process so I can buy my supplies etc. with this account so I am done with using this I’m waiting for my money to be paid out and I went with the Lili banking app that helps you with your invoices and then just use my regular PayPal, cash app etc. for them to pay for the services. There has to be a better way for service business to be able to use this before I will use it again..Review Queen21Version: 2022.08.05

Terrible Customer ServiceAs a business owner on Shopify I would’ve expected PayPal to be a great asset for my business however it’s far from that . It took one month for one transaction to process whereas I still have two pending transactions that have not been processed and cannot be found by PayPal. Several phone calls, several callbacks later & I thought that I was finally able to have everything resolved and not even 30 minutes after I hang up with a customer representative I receive an email stating that my account has been permanently disabled. It’s so confusing and frustrating especially not knowing what happened and not doing anything to have caused it but to try and seek help from PayPal themselves which resulted in John being very snippy & not explaining why this happened or provide another solution. It seems to me that PayPal doesn’t care about finding solutions for their customers they just do with the average millennial does & block them. I should’ve known by how much time it took to wait for a transaction to go through that PayPal was unreliable..Okkkkkkkkk2134213Version: 2021.04.13

Starting a business? Look elsewhere.First transaction funds held for 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18,19,20,21 days. PayPal will never see a dime of my money ever again. Coming or going. Assuming a business has to have a shipping tracking number is arrogant and small. Service business? Run. Sending a bill for time wasted filling out the business app, waiting for the business card, and setting up my QuickBooks financials with PayPal. Update- No response from PayPal after multiple attempts to contact and many days of waiting. Just saw EBay dropped PayPal and won’t allow PayPal transactions any longer. They are dropping them because customers have a terrible experience with PayPal, customers and sellers can’t control the transactions at all, and PayPal charges a premium price for terrible service. PayPal’s bones will be discovered among the bones of other internet dinosaurs such as Alta vista, AOL, and geocites. You because more cumbersome and unresponsive. While the rest of the world dumped dial up speeds you made people wait and wait and wait for service and even their money and for that you will go extinct..Jerry SimmonsVersion: 2023.02.03

The downfall of PayPal.I don’t recognize this company anymore, before the split with eBay I could get PayPal on the telephone now I can’t even get them to respond on the Internet they don’t answer telephones anymore. Their first excuse for not having phone service was to blame it all on Covet 19, now they just tell you to go to there website well I’m on their app and engage with a person I think, and that person never answers my first question or any questions. I have money tied up with this mess PayPal has become, an embarrassment I can’t find the money that’s been sent to my company account which means I can’t transfer it into my business account and I don’t have an answer for the company that sends me money monthly because I can’t get anything answered from PayPal. I will call that company in Chicago and let them know to skip PayPal and send me a check PayPal has left me with no other choice 4 1/2 weeks is a long time to wait for your hard-earned money I ran dozens and dozens and thousands of dollars through PayPal and eBay a year ago but. That was then this is now, goodbye PayPal forever. Jimmy Papa Fort Worth, Texas.PapaDrums1Version: 3.3.0

Business accountThey make it extremely difficult to have your account settled by Shopify to use as a payment provider , they will hold your money and then it becomes extremely difficult to get a hold of right person in customer service to assist you , I’ve had the hardest time to get my accounts back fully active for my business for PayPal as my payment provider and they will tell you it takes 3 days but it took more like 3 weeks exactly and this is extremely frustrating especially if it’s a business account I lost money using PayPal as my payment provider for Shopify , who wants to lose money I’m just saying I promoted and did marketing for my business because PayPal said my account was active and found out my customers could not pay me thanks to PayPal I lost money and keep taking losses from there services it’s not even worth using if you run a business because it’s going to be excuse after excuse from customer service even if you have good standing active account. Not recommended as new business owner using PayPal.Tino ubereatsVersion: 2022.05.13

Business owners bewareIf you own a business and don’t ship they will limit your account and you will fight time after time for limitation after limitation. I have now sent in my federal ein, state paperwork, and county business license and every other document that even the banks don’t ask for 4 times now to be limited 4 times saying they don’t know what my business is. I used there card swiper from them and they still said because I didn’t show tracking info and they didn’t know what my business was. They literally had my tax classification, I had sent it to them 4 times, and time after time after 2 to 5 payments I was limited and funds held. The last time it almost lost my business. Worst company and even banned my personal account because someone can’t figure out how to read what or understand powersports repair business. If you read this stay away far far away. If you risk it good luck make sure as soon as money goes in you withdraw every penny that second because they will keep you from it..600RRVersion: 2021.08.13

Thank god I can turn off PayPal on my website!Every month my company clears 20k in sales. Every month now, I’ve learned the lesson that if/when my PayPal side of payment options approaches 10k of income, I need to disable PayPal until the following month. Otherwise you’ll be stuck like me, unable to pay recurring monthly debts and if my staff were larger, unable to pay employees. Now whenever sales clear 10k, PayPal holds the remainder for 21 days every month. They say they will release my funds when I show proof of shipping through a standard shipper. Problem is that I don’t and never have sold a physical good. That’s not at all my business model. We’ve made multiple attempts to work through the proper chains at PayPal to explain this and work it out, but apparently now that my company has grown to a point where PayPal can really enjoy the 3% they take from us, they really want to hold onto it. Last month? Nearly 3k in income/sales held. Talk about sweating bullets that I’ll make up MORE income the first half of the following month so I can pay my mortgage. Now that I’m used to PayPal screwing me, I just turn it off and Stripe gets all my sales handling. If it weren’t for the convenience of Working Capital, I’d have no reason whatsoever to keep PayPal around. It’s really going to just be this annoying cat and mouse game until I push my CFO to move us off their platform entirely. So thank you PayPal for pushing me harder into the “arms” of your competitors..DNKoranVersion: 2023.05.25

Time to find a PayPal alternativeI’ve been using the same PayPal account for 15+ years, with consistent use in both sales and purchases. Within the last year, new withdraw limits were put in place that have essentially ruined my ability to use this payment platform to make a living. They’ve capped me off at $2,000 a month out of nowhere, and have denied an increase 3 times without reason. You will not get a real person to give you answers, and you will not be able to have trust in this platform ever again. As of ios17 update, this business app is completely broken for most users. Freezes on login, and no functions can be accessed. Just another nail in the coffin for me personally, this company has damaged my livelihood beyond repair this year and I will be actively avoiding it as much as possible in the years to come. Edit: Thanks for fixing your app, now stop destroying small businesses and give us our money! You glossed over my main concern here. Shame on this company. SHAME..WideopenthrottleVersion: 2023.05.25

Small business stay far wayIf I could give them zero stars I would. Where do I even begin . PayPal business practices is a total nightmare. The only good Thing PayPal does it allows you to creat an account then after it has collected your information and you start so called conducting business it all goes down hill ... after you have provided good or service to the buyer there is little to no help from PayPal , al they do is transfer you to a so called call cénter where they are suppose to assist you and give the upmost excuse why they can’t help you ... then place a hold on ur funds because they have yet to confirm tracking number which is provide on the PayPal account . Then proceed to tell to wait 24 hrs till the fund is released which a total lie, then go on to tell you to wait 21 business days till the found are released... how do u expect people to do business if you have this shady practices .... oh an beware if you do a small typeo in your account they won’t even help but do advice to create a new account.Johnny835650Version: 2021.05.21

PayPal needs to do betterWhat’s the point to HAVING to use PayPal business? All you do is charge me way too much in fees!!! I didn’t get charged as much with regular PayPal. PP is most commonly used to sell items from FB or online so we don’t need any extras. You say you offer extras but what’s the point if they aren’t needed and too confusing to use!!! I need a more simplified way to invoice. I have to press too many buttons to add more than one item!!! ( Had to figure this out on my own). Shipping is a real thing PP! Put shipping back where it bel! Not off on some side and hidden under a weird title!!! How about a button that actually says SHIPPING! We click it if we add shipping and type the amount in. Honestly, you need to ask us sellers before making changes! I appreciate the fact that offer this service but you are now too expensive and your invoice is all over the place. Looking for different options!.TheeimpalerVersion: 2023.11.01

DO NOT USE THIS APPThis business app does not let you update your business info. It will show your personal info (name, email, etc) on the app, but then when you send invoices, the invoice will have your business info on it. You will not be able to see the business info until AFTER you send the invoice. So if you need to change your business info, you have to do it in PayPal in a browser, which defeats the whole point of using the business app. So basically if you have frequent changes to your business info, this app is not for you. And if you don’t have frequent changes, keep in mind that you WON’T BE ABLE TO CHECK YOUR BUSINESS INFO until after you send the invoice. Additionally, customer service completely lacks knowledge of this app. If you call them about any problems, they will tell you to use PayPal in a browser because it should work there. I don’t know why PayPal bothered to release this app when even their customer agents are saying to not use it..BeenUsingPayPalOverADecadeVersion: 2021.08.31

HorribleThis app fails to give you all the important details upfront, like not being able to send invoices from your personal paypal, prompting you to HAVE to set up a business account if you want to be paid from your client. But won’t disclose right away how you’ll have to be subject to review for up to 21 days for creating a new account, in order to have access to any money sent to you. If you’re money is on hold, you have to inconveniently ask your client to confirm the amount 48 hours after they pay your invoice and even that doesn’t confirm PayPal will lift a hold. Their customer service department are idiots as well, each and every one I spoke with giving me different pieces of information that mostly turned out to be incorrect, and brought to my attention each time I spoke with a new rep and told them what the last one told me. I will never be using this application/service again nor will I be recommending it to any of my clients/colleagues in the future..Jay "no joy" DiazVersion: 2022.01.21

Completely inconvenient!I gave this app two stars, because I was able to accept a payment. However, it has been over two weeks since the transactions have taken place, and I still have to wait over another week before my funds are released. I’m sure that somewhere in the fine print, it’s clearly stated why this money is held(it’s due to me opening a new account through PayPal Business), however I needed that money to make my payroll, and I STILL can’t access my money. As soon as the transaction took place, PayPal was SURE to take their service fees instantly, yet I have to wait another ten days before it’s released. I also called PayPal, and I was told that it was best for me to send the money back to the contractor that I received it from, and use another App, like Zele( I now use this app, and I receive my money without charge in approximately ten minutes.). I DO NOT recommend this app!.Honest Experience123Version: 2023.11.01

Funds HoldWe have been a PayPal customer for a while, in spite of them making money out of all of us they tend to randomly hold your funds. I find this very unfair for my legit business that has been in business for more than 20 years. I understand that from time to time there is credit card fraud, but I find it very unnecessary for them to randomly hold your funds while they’re investigate your transactions. to make things even worse, there’s no live agent or no live representative that you can speak to for any help or assistance. Everything is automated robots and computers, making PayPal company even richer. Based on recent reviews I have seen a lot of people leave PayPal and go to other credit card and online payment portals. unfortunately PayPal has been around for a while and is pretty much everywhere and anywhere. I am hoping that they can fix this in the future and come to a solution with all fraud, scams and bad transaction related sales..Arizpe flooringVersion: 2023.11.01

Sellers- do not use!!!!!I wish I had read the excessive reviews before I decided to make PayPal an option for payments of my services. Again, I provide a service not a product. A very good and long-standing client of my aesthetic business asked me to invoice her for her convenience and I do everything possible to accommodate my clients. I sent an invoice through the app, she paid in full and my account was immediately “restricted “. I uploaded ample proof of my services at PatPal request, the client and I even called PayPal TOGETHER to get them to release the funds to no avail. She even asked to cancel the payment so she could pay me a different way and we were put on hold until we both got frustrated and hung up. Pay Pal is a terrible platform for businesses. Regardless of whether it is a product or service. We still do not have the issue resolved and I have every intention of deleting this account once her money isnt hanging in the balance. And spreading the word..TatomsnestVersion: 2022.10.14

Ridiculous !!!As the owner of a small remodel/renovation construction business, I offer different ways for my clients to pay through the invoices that I send them. The invoices started offering Paypal as another way to pay, so I opened a Paypal Business account . I already had a personal Paypal account that I transferred funds to the Paypal Business account. Immediately there was a hold put on the funds because Paypal said I was new several days passed and the hold was not taken off on the day Paypal said it would. I contacted through the chat option, customer service and was told there were a number things I needed to do for the hold to be taken off. I tried to resolve the areas Paypal said that I needed to do, several attempts. Every time I tried to resolve these areas, I received an error message and to try again later. Here I am several weeks later and the hold is still on the funds. RIDICULOUS ! If I could give Paypal 0 stars I would!.BifocalBuilderVersion: 2023.11.01

PayPal takes 21 DAYS to give you your money and takes WAY too much moneyI have not had a good experience as a business owner and wouldn’t recommend to use paypal! They take money from your client when it first comes to account and then they take money depositing into your account! They take money TWICE! ON top of that they have 21 day wait period for your cash after taking a substantial amount. Unbelievable! I had a much more reasonable and satisfactory experience with VENMO. 1 time fee with VENMO, no stupid, exaggerated 21 day hold that happens with EVERY TRANSACTION. Not just the first few with PayPal. VEMNO doesn’t double charge, hold your money and is overall a cheaper and better service especially for business owners. I do NOT recommend paypal if you want to see the fruits of your labor anytime soon and how you’re okay with them taking what is about 5-7 % from your total invoice. Is it a huge amount and unreasonable for such an inconvenient service..MarlonsedanoVersion: 2023.05.25

No more PayPal!!I set up this business account to collect a one-time rental payment not realizing that PayPal Business charges a fee…I didn’t read the fine print. Then when I tried to accept the money sent to me, I was notified by PayPal that I could not retrieve it & that I could file a dispute. It showed the money ‘pending’ but after one week of tryin, I gave up & called the sender. He then in turn called to get his money refunded & they told him to call me to dispute it. Really?? So I once again called to dispute the claim, letting them know that I was not able to receive money in pending which they couldn’t figure out why -so the rep told me to call the sender to dispute the claim in which I told them he already had but was told by PayPal Business that I had to dispute it!! Omg - so the sender finally was able to dispute money, and after 2 weeks, they are refunding him only to charge ME $30 fee!! I am deleting PayPal Business and personal PayPal accounts after this!!.JebbuddhaVersion: 2022.07.08

PayPal froze my moneyAfter having a PayPal account for probably close to 20 years, they decided to randomly, and without warning, freeze all the money in my account and asked for business and activity verification to release it. This was on a weekend night after working a sale, and trying to drive home, my debit card didn’t work for gas. There was no warning, they just froze all my money, I couldn’t even transfer it to my bank. This type of business practice (more like ransom) should be illegal, there is absolutely no reason for them to do this to one of their longtime merchants who has never had any issues in the past. Be warned, this happened to me, so it can happen to anyone who uses PayPal. Believe me, I will be contacting my legal team first thing Monday, and calling my bank to find better processing options than this horrible company and correct this terrible position they have placed me in..PayPal never againVersion: 2023.05.25

FrustratingI like the features and ease of use with PayPal Business. However, that is overshadowed by their 21-day holds on paid invoices. Even after my shipments have been delivered, I don't get my money right away. Additionally, my business is exotic pets. Sometimes, circumstances necessitate a delay in shipping or pick up for the well-being of the animal. It's very frustrating and inconvenient. Also, since I am a sole proprietor, my income / business account is mine to use as I please. I sent a "friends and family" loan to a family member. When they paid me back via "friends and family," I had to wait 21 days for that money to be released as well. Seriously!? Why? This needs to be fixed. The sender doesn't even have the option to get the money back with that feature anyway. This is just a dishonest business practice..16:$dhsjVersion: 2023.11.01

Unethical MonopolyWas on the phone for 3 hours and got transferred to "5" different representatives. No one had no idea what the other representative did. It was the most simple issue to do a name change but issue was still not resolved after 3 hours of being on the phone, getting dragged to 5 different place like a dead animal. As the public, we should raise our concerns, rights and voices against unethical giant companies such as paypal. I Just read rest of the reviews in here and understood that PayPal don't really care what customers have to say. Very bad companies. This company is in the top billions with the money they have made from customers like my self. But they have no sympathy or empathy back in return. We should move away from these unhealthy monopolies and should start supporting up coming ethical small business. It used to be big eats the small, but with the new generation smart eats the big..Vidura JayVersion: 2022.09.30

App simple, service is extortionBig deal. Simple app. 5% fee is extortionate compounded by 21 day hold on funds. Much better options out there..Hockey SawksVersion: 1.24.1

HorribleThey shut down my account and I had $200 still in my account and they said I needed to wait 180 days to get my money to my bank and I don’t even know if that’s true, complete hassle horrible experience.Matthew12345678987654321Version: 1.23.0

Don’t even think of using this serviceThe first time I made a sale, PayPal detected a change in my account (whoa! I made a sale!) and decided it was a security concern. Now they are not releasing my money to me for SIX MONTHS, unless I provide totally irrelevant information to them like my Canada Pension Plan statements. Naturally I am no longer accepting PayPal. How they expect anyone to run their business without cash flow is beyond me. STAY AWAY FROM THESE PEOPLE!!!.Exit52Version: 2021.11.12

Worst for a micro business!You sell a $50 necklace, your account immediately gets restricted and you are asked tons of questions about “what you sold, what your business is about” all bills you pay monthly gets on hold & restricted, then paypal finally decides you are a “potential risky business” and permanently limits your account. Your brand is the most undesirable, unsupportive service for businesses. You are a disgrace!.SerminSVersion: 2022.08.05

GarbageWas my first and will be the last time using paypal! Sent out my order and even after it was delivered they still wouldn’t release the payment Will be deleting my account if the payment ever clears! The customer service is useless Do not recommend!!!.BullysignaturedesignsVersion: 2022.03.28

Sooo badDo not recommend they take to much fees and they also have the worst exchange rate!.Nadir1262Version: 2023.02.03

Service nulBonjour ça fait 10 jours que notre compte est gelée or n’a fait deux courriels un appel téléphonique er personne ne nous répond....sans commentaire !!!!.PetccfredVersion: 1.31.0

This was a mistake I did to download this appThis is fake they don’t allow you to delete your account if you want to.LegendaryAsher24Version: 2023.11.01

OwnerI’ve been with PayPal a long time. We sell training courses. Payment has been very difficult with PayPal. Asking if the product has been sent. I tell the support team over & over the purchaser took a education course. Why is the support in the Philippines and PayPal is doing business in Canada. There is actually no support for Canadians. Never get a clear answer from PayPal. Keep asking about products been shipped..Gi2fvbgVersion: 2023.11.01

2 Thumbs down👎Simplicity great, constant problems & with holding of funds not great. Currently looking for a different app to switch to for my business & personal accounts.JaredjacobmartinVersion: 2023.11.01

EntrepriseVraiment déçu pour une petite entreprise au démarrage. Argent gelé meme en bas de 2000$ pour 21 jours.IPro9937Version: 2023.05.25

Completely brokenThe app seems to be completely unusable now—it freezes on the account overview screen. Tried reinstalling multiple times on 13 Pro Max with latest iOS..Leighton FVersion: 2023.05.25

No idea what is the logic on some of the actionsHard to understand the business logic behind some requirements and app pushes everything to web. And logging into web from mobile device is buggy..BoraalVersion: 2023.05.25

What happenedPayPal used to be a trusted way of making payments but now they question every little thing and want irrelevant information in return or they limit or shut down your account. Tine to find one like PayPal used to be. Good bye PP.Disappointed withPPVersion: 2023.05.25

Let’s scammers into your account.Had next to no issues till recently my account got hacked and bank account was switched. $700 got transferred to that account and PayPal refuses to refund this. Absolutely heartbreaking to loose that much. They told me “it successfully accepted so it was out of their hands, and that it was my job to take it up the scammers bank”!! What?? That’s not even possible for me to do. Very upsetting. I wish I had another option to run my business from Canada to to USA. Huge fail PayPal..Ctctct87Version: 2023.05.25

IncompetenceI had a payment I couldn’t cancel cuz the app was lagging too much.JessyevapibkVersion: 2023.05.25

De la merdÇa fait 10 jour j’ai envoyer mes informations mon compte et toujours suspendu à cause de leur politique du premier achat et il te suspende pour voir tes informations sérieusement vous pouvez pas le faire avant !!!! Les informations vous suspendez et les essaye de payer dans mon site vous avez tous bloquer c’est une application de merd.Kader270000Version: 2023.05.25

Not in Canada?I’m in Canada and I can’t log in :-( I’ve been using it for the past 3 years, has anything changed recently? This is the error I’m getting: “We weren't able to log you in. Please try again. We're sorry, the app doesn't currently support your account's location. Please try again later”.AnfordkaVersion: 2023.05.25

Unable to loginI get a white screen after entering my email and password. It seems the switch to have the login as a web view is a terrible idea. I’ve had nothing but issues since it was implemented..J CulleyVersion: 2023.05.25

Awful appThey hold my money for 21 days on nearly every transaction. USE QUICKBOOKS.123allnicknamestaken321000Version: 2023.05.25

They hold your fundsIt good for excepting international funds, until they hold those funds for an undetermined time! I have had to jump through so many hoops proving I sent the products and that they were legit transactions, and still have not received my funds 3weeks later!.Download another gameVersion: 2023.04.28

How dare you hold my money after taking your feesThings were smooth in the past , but the last 2 transactions were terrible, they hold the money for 21 days, and then they put my last transaction into review for the remaining balance, did not release it yet, and I almost lost one of my important customers. They will make you loose your business, Lots of other options outside.Wes-1977Version: 2023.04.28

Customer service or customer satisfaction is the least PriorityAll they care about is your Subscription and commission fees. They care less about customer or their service. Your fund will be hold for a long time.Amin KhairmuhamadVersion: 2023.04.28

Logging in with two factor continues to be an issueIt is absolutely mind-boggling how this app continues to have login issues when you turn on two factor authentication even with a brand new iPhone and the latest updates. Such a basic usability issue that has been ongoing for months..G575576Version: 2023.04.28

Better options available!App is ok, Paypal service is very bad for marchands!.Bonhomme tien!Version: 2023.03.31

Do not recommendThey blocked my account, and even after providing all information- they still didn’t unblock it.l called customer service many times but it just useless. Do NOT recommend..AlimyshkaVersion: 2023.01.05

This platform needs to be updatedHorrible support - and the holds are rediculous. How u expect business owners to wait 20 plus days for a payment while the customer needs the product shipped. Fix your system..Desikth17654Version: 2022.12.02

Terrible app, extortion companyHave to wait 21 days to transfer funds and with the funds that are available I can’t even transfer it. These restrictions are terrible, the app is glitchy and the website is even worse. WHAT ARE YOU DOING WITH MY MONEY???.LucngnVersion: 2022.10.14

Bad app tbhThey limited my account while i have $400 in there and it’s being held for 180 days and i don’t even know if i’ll be able to move it to my bank.Tt16751Version: 2022.07.22

As the app gets older, the more bugs it getsSales insights no longer work, and Face ID hardly works anymore. Invoicing with individual item discounts is also not possible..SolespireMarcusVersion: 2022.07.08

Horrible!😡I have been using PayPal for many years for purchases and the first time a customer uses it to pay me, my account gets frozen. I provided them with everything they needed to complete the transaction including a signed copy of the customer’s invoice, and they still wouldn’t release MY money. Wouldn’t recommend this company to anyone. If it was possible to give them a negative star rating, they would get a —-5💥💥💥💥💥from me!.VickileepowerVersion: 2022.06.24

Money on holdIf you can afford to wait 4 weeks to be able to receive your funds, PayPal could be for you in 2022!.Oguzhan2906Version: 2022.04.29

HelpI don’t know how to use this app.🤓🤓🤓🤓🤓🤓😎🤓Version: 2022.04.29

Horrible practices and customer serviceThey are the worst I had to deal with , transfer after transfer just to get hung up upon. Totally arbitrary decisions, banned for six months with no explanation, after numerous tries with customer service, even though I tried giving them more documentation to support my account they just refused and freezes my funds. Do yourself a favour and find another method for your business..ErikukVersion: 2022.04.29

DONE…..I’m so exhausted with this bull%##%..Mattdavirs76Version: 2022.02.18

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