Paranormal Puck Customer Service

Paranormal Puck Positive Reviews

Unable to useI am unable to get anything to load. Blank data logs screen is all I could see not access, everything else was blocked. Hoping this will be fixed soon. Excited to use it. The description of the app makes it look like a cool app to have..RobinMJonesVersion: 1.8.3

This app it’s not working in my phone I got iPhone I want to know what’s going onI like this app why don’t know how that works thank you I en my money back.JoelgoitiaVersion: 1.8.3

Read App DescriptionYOU NEED THE PARANORMAL PUCK to use this app, this app is just the interface for the device. All these reviews yet no one reads the app description…. Smh.JTrufantVersion: 1.8.3

Yeah it workedSaw this on ghost adventures tried it in my uncles haunted house and we saw and heard all sorts of ghost creaturs and entitiyes.Devil devil devil ghost hinterVersion: 1.82

The app itself is NOT the Puck, it works WITH it!This is not a stand alone app, it was designed to work directly with the Paranormal Puck device that was developed by Bill Chappell. I don’t understand all these negative reviews that thought the app itself was all they needed to make this work. Most have mentioned that they saw the Ghost Adventures crew using it with great results & they’re disappointed that the app won’t work the same for them. You can clearly see when the G.A.C. uses it on their tv show that they have a round device that looks like a hockey puck that is bluetoothed to a tablet or phone. Then they use THIS app to ask the questions and wait for responses to come through the Puck, which are then displayed on the tablet/phone using the app. I just don’t get how anyone thought the app would work without having the device. I own the paranormal puck 2 and it works great. Have never had a problem with the device or the app. Just hate seeing such a low rating on this due to user misunderstanding..NOLAMEL1976Version: 1.36

This is NOT a stand alone app! This is NOT the actual PuckThe description, the first sentence is “ designed to work WITH the paranormal puck 2 device” This app is a tool that works WITH a Paranormal Investigation tool called the Paranormal Puck 2. It doesn’t work without the physical hardware which you can purchase on Bill Chappell’s shop Digital Dowsing dot com. The puck connects via Bluetooth and the app gives the environmental readings using the software. It’s sad people give this app a poor review because they didn’t read the description. Now, if you DO have the Puck designed and built by Bill Chappell this is a phenomenal piece of equipment for the paranormal investigator! I’ve been in the paranormal field a little over a decade and have used the puck now for a month with investigations literally every weekend. I’ve had phenomenal results! The Puck functions like a combination of a REM pod, EDI+, and spirit box all in one. I love everything about this piece of equipment! It’s probably my favorite! Please read the app description and understand this app doesn’t work without the hardware. Bill Chappell designs and builds all of his inventions and they’re awesome. His rating shouldn’t be punished due to this not being a stand alone app when the description is very specific what it’s purpose is..DevylkatVersion: 1.36

The email system is greatIt’s great that it allows me to send emails through the app as pdf files. And of course you need the puck 2 to be able to work the app so people need to stop leaving reviews before they read the description that explicitly tells them that they need a puck 2. That’s all I have to say..David the star travelerVersion: 1.36

Great deviceI used the puck 2 at a haunted location back in October 2017. I had a St. Benedict medal on for protection because the location was said to have evil/demonic spirits. One of the responses I received said enemy dime. The Benedict medal looks kind of like a dime at a quick glance. The thought still gives me chills. The puck works great with the app. Keep up the good work..ITM FanVersion: 1.36

For the guy saying “I want my money back”Don’t quite understand how you want your money back on a free app designed to work with a scientific tool? Buying the puck 2 this week, bill, you’re a genius mad scientist....like rick Sanchez (from rick and morty...you’re like that smart and awesome).GhostbluntersVersion: 1.36

Need helpHaving issues when I open the app with connecting to my puck. Never had this issue before tried on my phone and on my tablet couldn’t get it to work..Chad 504Version: 1.36

Where can I get oneCan we use this without the second device that goes with it? If not where can I get a paranormal puck 2 for a LOW price HUNDREDOR THOUSAND OF DOLLARS. are the stores that sell them?.Eeb1023Version: 1.36

Awesome app butSome of the buttons are disabled please fix that glitch but anyhow everything is great.The Very Black RatVersion: 1.36

Works greatWorks great as long as you have the paranormal puck 2. I’ve had some amazing sessions using it..Nx2kdetVersion: 1.36

AwesomePeople this app does work. You must purchase the Paranormal Puck for it to work..JbewertVersion: 1.36

Needs updatedLoved using the app before iOS 13... now my phone won’t pair with the puck.Jerry MarshallVersion: 1.36

Work in progressI know this is a work in progress. I love the puck so far, but the app really needs an update. Hope you guys are working on it! Thanks for the great products!.JyaldaVersion: 1.36

Requires a paranormal puckFor those saying "it doesn't work" you need a paranormal puck to make it work. Just an FYI..Aeon925Version: 1.36

Paranormal PuckThis actually works with puck 2b. It gave a name which I could back up. Pretty neat..Speedy_07Version: 1.36

Why does it require stugfWhy can i not use it.HdtyyfdsVersion: 1.36

Paranormal PuckThe Paranormal Puck app is a utility it’s an interface for a physical device The Paranormal Puck. With out a Paranormal Puck the App can only review log files. BTW the app is now and always has been free Regards Bill Chappell.TunaJumperVersion: 1.36

Works fineAs long as you have a paranormal puck 2 then it works. It is just the app for collecting data from the pick..BathoryBabeVersion: 1.36

Hello all before you read the reviews.Hello people I’m just wondering did anyone connect a Bluetooth paranormal puck two to the app ? If I’m not mistaken this is just the app which makes it convenient a gives much more control two the paranormal puck . I think you’ll find this an incredible add on to the actual puck two .try let me know I’d like to know as well lol good luck ..Scar217Version: 1.36

Disappointed!!Doesn't work.... :(.LolaBanolaVersion: 1.36

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.8.3

Paranormal Puck Negative Reviews

Cool guyBro I can’t play >:( I wanna talk to my ghost friends I can’t get past the thing when you start.GughofhiuVersion: 1.8.3

DO NOT DOWNLOADJudging by the reviews I didn’t believe them I gave this app a chance but you can only click the data log, everything else you cannot click at all. I wanted to use this after Twin Paranormal’s recent video… but the developers are a joke, this is insane and I hope karma hits them..Here98435Version: 1.8.3

Nothing on it worksDownloaded to try and none of the options work. You can click on the logs and that opens but the actual function buttons don’t do anything or open up at all. Very disappointed, thought this looked interesting.Beccal82Version: 1.8.3

DisappointingI can’t get past the files! It doesn’t let anything else load and you can’t get any answers from the developer on what to do… I even deleted and downloaded it 3 times before giving up! Good luck to those who actually get to use it!.BrokenStilettoVersion: 1.8.3

Don’t workI downloaded it after seeing it used on Ghost Adventures to talk to the ghost on my home, and it doesn’t let me get past the first screen! The only thing I’m able to click is the hamburger menu in the bottom right! Super dissatisfied and disappointed..Markey826Version: 1.8.3

BrokenSame app load no data what a joke you people trying to put a virus on people cell phones? Apple need to remove this broken app.Klang420Version: 1.8.3

????My app opens and my puck connects to my Bluetooth but in the app the only thing I’m allowed to do is go into Log. Everything else is not highlighted to open and use. What do I do?.LisssadVersion: 1.8.3

Change the name!I will admit that part of this is my fault, because l didn’t fully read the description of the app. But l was so excited to see the Puck and trust Bill Chapell that l got it on face value. I nowknow l can’t use the app, my fault. Bill, you may wish to alter the name of this app to reflect the fact that it is an agument to the Puck NOT a personal puck..WndyelizaVersion: 1.36

HelpStill not working.StephtaberVersion: 1.8.3

Ghost manI can’t get nothing to this ghost puck can’t get on it 😡😡😡😡😡😢😢.Best ghost apps everVersion: 1.8.3

Doesn't workI am so disappointed this app doesn't work. Want my money back. I seen it on ghost adventures very very disappointed. Please fix. Fix fix fix please. I have written you several emails I know you received them due to your company telling me they received my email and are looking into the problem well it's been a few weeks and I see others who bought this app months ago. I will stop using and buying your apps till this is fixed. Quick way to make good cash on a non working app cause there is no way for people to get there money back..CsndyvVersion: 1.36

Uuuuum noSo when I first got this app literally NOTHING happened like it wouldn’t even give me the choice to do anything, just stare at it like an idiot and when I tried to do something it just kicked me out. I wouldn’t recommend this app but it might just be me. I would just say read other comments and if you want it, do it but I would never get this again!.Chelsea ZannVersion: 1.36

This app isn’t working fix the problem pleaseI’ve seen this on ghost adventures and wanted to try it for myself and literally haven’t gotten anything to work it only allows me to use the data log section nothing else works so this app is definitely not worth the time.Kat2047Version: 1.36

Needs a fixKeeps crashing when hit email symbol also no buttons work but the data log.Jenns CellVersion: 1.36

Doesn’t workI’ve downloaded this app several times hoping to get a different result. But the only result that I ever got was the one screen. It wouldn’t let me ask any questions and it wouldn’t let me into the other features on the first screen in the intro. This app needs editing really bad.Sheltonparanormal864Version: 1.36

MUST READSo it looked cool so why not? Oh I know it is that when you go in you can only click one thing and it will not let you do anything but send a email to someone this app is bad do not get.😡😡😡😡😡😡😡😡😡.Fir3B1ast45Version: 1.36

Only Data Log WorksSuch a disappointment. I downloaded this app this morning and only thing that you can click on with 1.36 ver. Is the data log and home button. Big disappointment and this is on the iPhone X..Beardedkeith2017Version: 1.36

It’s not working on iPhone 8😪😦I was very excited to download this app and I have knowledge in the paranormal field but as soon as I opened it it only went to logs and wouldn’t let you ask questions or do anything else please fix👌😬! I Love you apps though..Elliott ChristophVersion: 1.36

Bug??Will only open the logs. Won’t open the other files..TheSpookySugarVersion: 1.36

App Doesn’t workThis app is terrible doesn’t work can’t do anything accept copy and check settings that it all the onions don’t work waste of time..Blackscorpio17Version: 1.36

App does not workWhat more can I say? This app doesn’t work. The only thing I can click on is logs but I have to be able to pair it with the puck and enter data first in order to have a log.Amzzz76Version: 1.36

You’re app is brokeI downloaded this app cause Ghost adventures uses it and it works for them but when I downloaded it nothing is highlighted except for the logs but I have no logs because I haven’t used and can’t please fix.NovaSiberiaVersion: 1.36

Not workingOnly one thing is lit up on menu screen which is empty data log. Maybe I did something wrong but I don’t think so.Leeannp34Version: 1.36

CrashesWorked fine once, then crashes every time I open it now. Even deleted and reinstalled it..ALJ702302Version: 1.36

Don’t waste your time.Doesn’t work at all. You go to the envelope to type a message and the app force closes..UknowuwanitVersion: 1.36

Waste of timeI was really excited to use it! But sadly the app just keep crashing and the main menu doesn’t work at all.... so disappointed 😔.LgywrigthVersion: 1.36

DisappointedDownloaded this and nothing works..Redneck0513Version: 1.36

TerribleI downloaded this in hopes I would catch SOMETHING . I’m very disappointed the stupid app doesn’t even work . Wouldn’t recommend wasting your time downloading it !!.ZoeyC315Version: 1.36

Doesn’t functionI downloaded this app and when I open it nothing works and will not let me in anything.ByrkettVersion: 1.36

Doesn’t workIt would be nice if it actually worked.ClaireethaVersion: 1.36

Nothing worksOnly thing you can click on is the logs.. of which there are none.. cause you can’t use anything on the app. So.. all you’re gonna get from this app is.. disappointment and shattered hopes. Can somebody please make this a working, functional app please?.LiisaDGVersion: 1.8.3

Not happyI can’t use any of the other features. It only shows/allows the logs. I was really hoping I could use this app but I guess not..BeetippyVersion: 1.36

Doesn’t work for meDoes not work at all.DelightfulbVersion: 1.36

Needs to be updatedUnfortunately the equipment only works in tandem with the app. However the app has been force-quitting and refusing to open no matter what I do. It worked fine before.Thelemite777Version: 1.36

BrokenNone of the features work. Don’t waste your time, unless they decide to fix if..AhebejaianVersion: 1.36

HorribleDoesn't work, don't waste your time I'm deleting it. Disappointing..CadigalVersion: 1.36

GarbageDOESN'T WORK AT ALL.KarleyMwahVersion: 1.36

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