Funimation Customer Service

Funimation Positive Reviews

UI and problems with watching certain showsThe user interface is poor at best and completely broken at worst. I have issues with speed and connection even using a LAN connection and good internet speeds. This problem makes about half their library unavailable at any time and doesn't have any rhyme or reason for their failures. The download is slow and updates seem non-existent. After they bought VRV I hoped they would build off of VRV's perfectly good app and brand it funimation, but they took it the other way. New series they've recently gotten the rights to that are touted as great additions; I would agree they are great additions to their library, but none of them are actually available for me to watch, it just says come back and try later. Broken system without hope for anything better since there is now a semi-monopoly on the anime streaming game by Sony and their terrible app. If there was ANY alternative to Funimation's app on phone/tv/computer I would even pay them an extra couple dollars to fix their problems, but I wouldn't trust Sony at their word for all the (insert valuable item here) with respect to fixing problems. Funimation has sucked for years, now it is getting much, much worse. I expect not to be able to watch any of their new acquisitions this year, maybe they'll fix it by 2023?.'.;...;'Version: 2.3

Second reviewMy first review, over a year ago, was one of the most strict and brutal reviews I’ve ever written. The app was truly bad and the overall service sub par. After the update and reformatting, things have been over 9,000 times better. It’s much easier to use, the layout is more friendly. And they probably added more servers. Idk. Seems faster. Thankfully they decided to change it for their customers. 3 things though. 1 It would have been nice to know that there was an update on the way. Seeing as how it might have taken awhile to make. Knowing it ahead of time would have made being patient easier. 2 They say you can stream multiple devices, but if that’s true why not add multiple profiles so that my wife can watch her stuff and I can watch mine. If we are on the same show at different times it’s makes it difficult to pick up where I left easy. I’m feel that it wouldn’t be terribly hard to do that but I don’t format or program, so idk 3 if you are watching a show and want to continue where you left off I wish that clicking the show would take you to the details instead of playing. It sounds counter intuitive but that’s because when someone else is watching. The same show and I want to check what episode is up I gotta go find the show..Aaronljc255Version: 2.4.0

It’s not that bad of an app but…I enjoy Funimation and it’s wide variety of anime although there are a few problems. First of all I don’t see a casting button on the new version of the app. I remember seeing one previously so it’s quite annoying that I can’t find it anymore in the newer version of the app. Another problem is the ads. I understand you need to make money but the ads don’t stay consistent. Whenever you try to watch an anime normally you get one ad before you begin to watch although sometimes you’ll get all five. And although it’s bothersome to sit through five ads that is not really a problem for me. One of my biggest problems is when I’m trying to watch this one dubbed anime (My Roommate is a Cat) the subtitles are turned on. I’m not a big fan of unnecessary subtitles so I turn them off but then I have to watch another five ads after turning off the subtitles. And every single time I stop watching and go back to that anime the subtitles are turned back on. I hope you can fix this issue or make the ads less. Because it is very bothersome to sit through five ads back to back just because I don’t want to watch an anime that I can understand the language of (English) with subtitles that the app puts on the show manually. Thank you for reading this and have a lovely day/night..Marisa219Version: 2.4.0

Good but needs some improvementsI pay $5.99 a month for this app so I can any of the shows available to me without ads and so I can cast to my tv. The anime selection is better than Netflix and I don’t have to create a whole separate profile so my algorithm on Netflix doesn’t get ruined. However recently, I’ve noticed that while watching it’ll allow me to watch one or two episodes and then halfway through the second or third episode, it’ll boot me out of the app and force me to start the episode all over again. Since I cast this to the tv, I have to use wifi and I know my connection is good so it can’t be that and I don’t have this problem with any other app. If I’m going to be paying a monthly fee to use this app, I really ought to be able to ACTUALLY use it. Very frustrating to have to constantly reboot the app. Edit: this bug has been fixed however a new one has popped up! Now I can’t cast in Japanese!! Like many anime fans, I strongly prefer watching in Japanese with English subtitles as English dub is super cringey. But now the app doesn’t let me do that while casting to Google Crome cast. Please for the love of all that is good in the world, FIX THIS BUG!!.GenMimoVersion: 2.3

Good but needs improvementOverall, I like the layout of the app, and it works great when I have a good WiFi connection. My problems with Funimation are 1) why are there no profiles? If multiple people can be streaming at one time, why can’t there be multiple profiles, so everyone can have their own Queue AND keep track of what episode they are on? My brother and I have two very different tastes in Anime, and it would be nice to have my own profile with just the shows I want to watch. It would also be nice, because on the slim chance that we both want to watch the same show, I would like to be able to keep track of where I am at, instead of constantly being shown what episode my brother is on (because he watches more per day than me.) 2) I don’t understand why they don’t have a remote log out option. I feel like that would be the first thing a streaming service would make, incase an account got hacked, someone went on vacation or sold Xbox/PS/Etc and forgot to log out. Instead, I have to cancel my subscription, get a new email, and re-subscribe. Every other streaming service I have/have used, have both of these services (profiles and remote log out), so I don’t understand why Funimation is being lazy and not providing its subscribers, aka THE PEOPLE GIVING THEM MONEY, with these (obviously user friendly) services. It makes no sense to me. If Funimation had these, I’d give it 7 starts out of 5, instead of 2..QuinnticVersion: 2.4.0

Please add Mexico as a region so I can watch more anime’sI love funimation so much! It’s a great app and I love that I can watch it in dubs. The quality is amazing and premium is so worth it. I would say funimation is way better then crunchy roll but the only problem is that I moved to Mexico a few days ago and I went onto funimation and it says “Funimation is not available in this region but we’re adding new regions all the time. Check back again soon!” So can you please add Mexico. The only reason I’m asking is because I LOVE THIS APP, ITS GREAT TO WATCH ANIMES but I have premium on there and it’s going to waste because the app doesn’t allow Mexico to use funimation so like I said can you please please, please add it! (On safari I searched up if Funimation allows Mexico to use the app and it said like “Funimation will be adding Mexico soon” which was in like 2020.” So please add Mexico as a region so I can watch more anime! 😄.ShbendVersion: 2.1.0

Wow it’s improvedI’d like to start my stating that this is purely a review of the app itself, not content or the company. I have used the Funimation app for about three years now, and I must say that I am pleasantly surprised by how much improvement has been made over that time. About three years ago the app was unusable, quite literally. It often would simply stop working or close, along with general loading issues. I mean it when I at that literal pirating websites had better reliability than the app. BUT I am glad to say that has changed. The recent improvements are wonderful. The app looks nicer, no longer that terrible white background with the harsh sharp corners for everything, and the search aspect now works reliably. The app is useable and is good for everything I need. It lacks a lot of things in the quality of life department, but it seems they are currently prioritizing functionality over the good looks..Fury 69Version: 2.4.2

Frequent app/server issuesI use both Funimation and Crunchyroll services. Both have a decent selection of good content, but in recent months the user experience is substantially better on Crunchyroll, after they improved their app and maybe the servers as well. The Funimation app is much more cumbersome to use, and it seems to suffer many more server-related issues, like frozen streams that require an app restart to clear, or subtitles freezing while video and audio continue. Recently, it also has been sometimes failing to display the episode lists for some random subset of my list. This comes and goes seemingly at random. Today it’s even failing to populate any data after it authenticates my account. Looks like some serious work needs to be done on server end…. Now that the services are merging, I’m hoping that the Funimation content will be moved to the Crunchyroll app and server infrastructure, rather than the opposite.TerranAlchemyVersion: 2.2.2

It’s ok, I guess.As the title says it’s ok. I thought it was great at first I could watch all these anime’s. It was awesome. Till a few days later it starts like breaking down or something. I was stuck on a loading screen for like 3 hours, then once I got it to work it only worked for one episode. So I was back at point A. The loading screen. So I gave up and decided to re download it. But did that work.. nope, of course not. Finally I decided maybe I need to leave it alone for a bit. A few hours later I came back to a “Somethings not right click here to re-load” or something along those lines. So I kept pressing it, still not working. I was getting pretty angry cause I really wanted to finish an anime. Then I decided to leave it alone for a little bit again. I get back to it, still not working. I really don’t know what to do anymore I’ve tried on my computer my phone and my iPad. Nothing is working..Puppycutie2027Version: 2.2.2

Good but..Hey this is a good app to watch anime and all but I think the most problems I have is ads and pay walls. I get some things need paywalls but not most of the apps content. Like the demon slayer movie, I thought I could watch something like that for free on your app, which was one of the reasons why I got it not knowing I had to pay to see it. Kinda a let down sorry to say. But besides that, the ones that I can watch for free have a massive amount of ads, most of the time the ads repeat themselves back to back which can be annoying to most. I’ve noticed that when I accidentally close out the app completely and go back into the anime, I have to watch up to 5 ads just to continue where I left off. I don’t really thinks that’s fair, and it’s quite frustrating. Overall this is a good app, I just think you need to tone down on ads and paywalls is all. Hope you all have a good day!.Animalgirl 24Version: 2.3.3

Same old great content, but the newly redone app interface leaves much to be desired.I find the new app a usability nightmare that appears to have been spewn forth from a marketing and graphics team allowed to run amok. When streaming a show it’s now much more difficult to navigate between episodes/seasons or pop up show info. Lots of shows appear in the list with the new ridiculously oversized tiles using cover art that doesn’t contain the show name in a readable format. I’ve also found the new version buggier than the old. The Continue watching list frequently doesn’t update. I’ve experienced many more streaming errors and crashes with this redesign. Lots of Unable to connect and something went wrong errors as well. As a bonus, now with iPadOS 15 it’s gotten even bigger with the regular crashing when trying to play content..Erik BunceVersion: 2.3

Really Great!I've had a premium subscription for months now and this streaming service is really great! It has a lot of long shows that I've been itching to watch (One Piece, Dragon Ball) and for the most part I've had no issues! However, I'm around episode 500 for One Piece and I can no longer watch the Japanese dub? I've tried to switch languages back, set my language preference, even tried resetting my phone, yet I can't change it back? It says the Japanese dub isnt available yet when you look at the episode in the list it says it is? I've never had any issues with this in the past, why is it starting now? It happened earlier (around ep 480) but it was only with 1 episode. I've tried skipping ahead in the show and every episode I've tried doesn't have a Japanese option. Is there a way to fix this?.I Is A JoltikVersion: 2.1.0

Great streaming platform just a few flawsI like Funimation it’s a place with many and various titles to watch, I have a few problems when I try to skip multiple times in a episode or even rewind a few seconds. If I end up doing it over 3-4 times it doesn’t want to load so I have to exit out the episode and start it up again which isn’t a big deal just a minor inconvenience. Also, when I want to watch subbed anime it won’t let me change the language to japanese which is very strange and I can’t seem to find a fix for it and I like subbed so just not being able to access it is a real bummer, which is why I’m giving it a 3 star. Other than those two problems I have no complaints, I would just like those issues to be fixed in the future..Creative journeyVersion: 2.1.0

Wish Dubbed Anime was it’s Own CategoryI am a big fan of Funimation and Crunchyroll. After it was released that they were going to merge I was actually excited. I wouldn’t have to login to two different apps or have to pay to different subscriptions. However, I haven’t heard any new news and I would really hate to be charged again for the two if they are supposed to be one. I like the anime that they carry but I really wished that their Dubbed anime was its own category like Action or Adventure are. Sometimes I don’t feel like reading subtitles. There is a lot of anime that shows up as dubbed when I look it up but actually isn’t. I’m assuming it’s a glitch? Either way, would really appreciate a news update on the merger and the new category. Thanks!.Helen.b.m.Version: 2.2.2

RequestI love anime and I really enjoy this app. There are a couple things I would like to see improvement on simply to make it an awesome app. 1. There needs to be some way for a user to contact the developer within the app. This may actually be Apple’s fault though, so it’s only a small mark against the app. 2. I would love to see a filtered view of my favorites. I am a week to week follower of a lot of current animes and I also have quite a few old favorites that I enjoy rewatching occasionally. There are currently no available filters that might allow me to better sort through my list of favorites. Possible filters that I can see as being useful would include ‘Recently Updated’ ‘Anime Type’ ‘Favorites’ ‘Most Recently Added’ etc…..AnimeFanLarryVersion: 2.2.1

Needs improvementsIt has a great selection of anime, but still needs a lot of improvements. For one, you can't use Picture in Picture to watch, and as someone who likes to watch anime and draw at the same time on my Ipad, it's pretty annoying. Another issue is not being able to remove watches from continue watching. Some shows I watched are still there and won't leave, or they stay there if I don't watch the OVA (which I usually prefer not to watch.) My final issue is regarding skipping recaps/intros. You can even get a preview while you try to skip so my best bet is skipping by 10 until I've gotten through the intro, something which is pretty tedious to do. Overall, great selection of subbed/dubbed anime but lacks basic show-watching abilities..Bunnycatlover2Version: 2.4.2

STOP WITH ALL THE ADS 😞I honestly love funimation but.. I think that’s there are to many ads there should only be 2 ads and in those ads there’s even more which is why I don’t use funimation a lot because there’s a lot of ADS. If you’re gonna add ads at least use different ones I get tired of seeing the same ads 24/7 I’ve seen them so much that I’ve remembered everything they’ve said . Also I think that you should make some on the anime episodes premium, once I get to the good part I’ve been waiting for it says you have to be premium (idk if I’m saying it right lol) anyway.. what’s the point in making the beginning of the episodes not premium but the rest premium 😒. I am think about stop using funimation and going to Crunchyroll , please respond <3.I have a poopy💩Version: 2.3

Customer service??I purchased the $5.99 premium plan through my iPhone but could never get the benefits from it. I searched on many ways to figure out the situation on my own but couldn’t really find anything. When I contacted customer service through email (twice), the first person didn’t help much but when their steps didn’t work I emailed them again and never got a response back. The second person that I emailed was more helpful but yet again when I replied to their email because the steps they gave me didn’t help either, I NEVER got a response back! Honestly not worth it if you can’t get ahold of customer service in my opinion. Especially when they say to just reply to the their email to further assist you..GbrlagmVersion: 2.2.1

Better than the website, but the website is terribleI subscribed for a while a few years ago and the app and website were both fantastic. Night and day compared to that other service. I resubscribed last year and was disappointed with the website but the app is still OK, it’s just more cluttered than it used to be with some issues if you use more than one device. Some issues: The queue isn’t in the same order as the website, but at least it loads in the app. The watch status doesn’t stay in sync between devices and you can’t refresh it. It eventually refreshes, but it makes device switching a pain..FiveFursVersion: 2.2.2

I like this appThis app is somewhat good. I was using a free plan at first but a couple days later of watching anime with ads I got tired so then I just played for the premium 9$ plan and it’s actually pretty good because I watched the demon slayer Mugen train for free on funimation and I like how this app works and it’s so simple to use. one of the bugs I would like them to fix is when you exit funimation while your watching and when you go back to funimation to the anime you were watching it restarts the whole episode and sometimes skips an episode it gets really annoying sometimes but it doesn’t bother me because it rarely happens. In conclusion I love funimation how it is :D.Ishtrdagr8tVersion: 2.2.2

Pretty GoodTHIS APPS REAL GOOD! So I was trying to watch promised of the neverland season two so I decided to download this app and I’m Very Glad I did. Now I can watch some of the shows I want to! I guess my problem would be that I have to watch like 14 adds per video cause I’m not paying for premium and stuff And some of the shows aren’t all in English like when I was watching promised of the neverland some episodes were only in Japanese and I had to read the English subtitles but I don’t mind ig. over all it’s a pretty good app! So you should definitely get it so You don’t have to use those illegal websites if you know what I mean.CotigaheptahVersion: 2.2.0

Good, but not for travel.I’m not much of a big anime fan, so the amount of choices the app has is fine for me. There’s a bunch of popular ones, but I’m not sure about unpopular anime’s considering I haven’t dived too deep into it. Only reason I haven’t rated it “5 stars” is because when downloading episodes, they’re only available in Japanese. Not a big deal, but while watching these episodes on a plane, the app kept kicking me out every few minutes. I had been kicked out around 5 times before the middle break. So, here’s a summary: Has a good selection of anime’s but not good for travel/ being offline..NMSprideVersion: 2.1.0

Great new update with slight problemSo first off I’ve been using Funimation since 8 years now and I love how it’s changed and developed over the years and I especially love the new update but there is one slight problem I’m having with it. The new double tap to skip for 10 seconds isn’t working so if I missed something instead of what the go back 10 seconds button there isn’t one and the new feature isn’t working so I’ve gotta skim through and hope not to go to far back I know it’s a small thing but it’s something I think needs to be fixed.DeereekVersion: 2.2.2

Wonderful AppI would like to suggest just one thing, I have premium plus and I share it with my brother and Living mate. Due to this we usually watch the same shows and it gets in the way of everyone’s order. I would love if you guys started making profiles of Funimation so everyone’s viewing progress is separate and easy to navigate back to what you specifically like. I would also encourage cute icons as the profile pictures see as you guys rock. Thank you please make this happen. -Happy paying customer.Eduard00001Version: 2.1.0

Overall a great app with a few … TicksI do enjoy the shows on here especially if it has been removed from VRV or is an exclusive but there are problems where sometimes, the video just refuse to load. Not a problem since it usually is fixed with a quick refresh by closing the app. I just wished there was a way to completely turn off the subtitles since I understand Chinese and there is no way to turn off English subtitles which just gets in the way… not sure why there isn’t a way to turn it off. Overall great, but not the best….FuzzySnowmanVersion: 2.4.0

Add a feature?I didn’t have any major issues with the app after months of using it. Occasionally I’ll have typical issues like needing to restart the app or something minor along those lines but that’s no different than any other streaming service I’ve had. I just wish there was a feature to create more than one profile just like any other streaming service. It’s annoying having other family members watching the same show and constantly have to figure out what episode I was on because someone else watched ahead..SprinkleStarPopVersion: 2.3

Love it, but..I love this app, its where I watch all my anime. The only problem is that it doesn't have all the anime I would like to watch. I would also really like it if we could have more people on one account, kinda like Netflix. My brother wants to watch anime but we don't want to pay for 2 accounts, so I let him on my name. It would be amazing if that was changed. There are also only subtitles for certain episode or anime in general. I like to have subtitles to understand what there saying, and so I pay attention more. Other then that I absolutely love this app!.Sister of 6Version: 2.2.2

Amazing app!!So, I've had this app for about 4 months and it's so easy to use! There's a lot of animes to watch in sub and dub! It's basically crunchy roll but it doesn't have as many animes. However, Funimation is one of the only streaming services where you can watch Demon Slayer Mugen Train, Sk8, etc. I was looking at the comments for this app and I don't understand why it's getting so much hate. It's a great app and does NOT log you out of the app while your watching animes. I love Funimation and I highly recommend it for fellow anime watchers!.Big Chungus....Version: 2.3.2

SMHWhy does the app keep crashing sometimes it just won’t load when it does it takes like 10 years I have a premium subscription so I use it on my phone and my Xbox the app crashes or sometimes doesn’t load and this happens a lot to me please fix it.HichhvuVersion: 2.2.2

Lovin it!My only desire for it is that you can use it in Picture and Picture mode on IPhone.Sahil mutmaenVersion: 2.2.2

Funimation is great!I have premium plus monthly and I think it’s honestly great. The app can be a little stiff sometimes and the interface is nothing like Netflix’s but it has basically every anime, and in dubbed and it saves progress, recommends episodes, and more. I only think that they should upgrade their interface by making it more smooth and add better security features. Once someone is in your account, they can change your email and password with little to no verification. Also, there is no way to kick someone off your account so chose a secure password and don’t give your account to others. I didn’t have any trouble with ads and the Laptop app is waaaaayyy better by the way..Yashnoor singhVersion: 2.2.2

WhyIt would be nice if there wasnt any premium only episodes.FloorHcneyVersion: 2.3.3

Works flawlessly across many devices!I can’t see why so many people are complaining. I have used Funimation on many devices from my iPad, smart tv, Amazon firestick and occasionally my smartphone. I pay for the cheapest membership and never have I experienced troubles with this service..H0N3$TreviewsVersion: 2.2.2

SwitchHello when are u going to put funemation for everyone and not just premium Accounts?.Maelle asselinVersion: 2.2.2

0 problems with the app (I have premium)If you don’t pay premium there is of course going to be ads. I my self pay the premium monthly and I absolutely love it 😍. It’s basically Netflix but all anime. I originally downloaded it just to watch Attack on Titan but then I got really addicted to a few other anime’s. I definitely recommend this app if you love to watch anime..DANNY_PYNAPPELSVersion: 2.2.1

I enjoyed itSo I see the reviews about adds but for some reason I don’t have any and it has some of my favourite anime dubbed so it gets 5 stars.Gtalover64Version: 2.1.0

GreatI love this app but the subtitles are off timing when I download videos..BalumfulVersion: 2.1.0

Fantastic library of subbed and dubbed contentGreat app that has gotten better over time. 100% worth a paid subscription.TamedgamerVersion: 2.1.0

ReviewGuys Funimation is really good you forgot it’s like Netflix u have to subscribe to get bet quality that’s why there are so many adds😩.BigboythecutieVersion: 2.1.0

LoveThey updated the layout n it’s cuter now. nice variety of anime.Ace638538379Version: 2.1.0

YasssssI only like it bc it has demon slayer and that’s my fave anime it has a lot of ads even in the middle of the intro and STOP GIVING ME FORTNIGHT NARUTO ADS.Hailey RoverVersion: 2.4.0

Well..I don’t love it because most anime’s only have the English dub for free on the first to episodes unless you have premium and I swear to god there are 18+ adds in a 20 minute episode I hate the adds i understand why there there but 18+ adds?! That’s excessive.MattyMo81Version: 2.3.3

Audio/Subtitle out of syncDownloaded videos have their audio and subtitles out of sync..Baam24thVersion: 2.3.1

AwesomeDon’t listen to the liars this is better than any other anime thing.Allieeeeeeeeeeeeeeeeeee😂😂😂Version: 2.3.3

This app is greatThis app is great I love it mainly use this for one piece that app works great It has a lot of variety the only reason I didn’t give the app 5 stars is cause it doesn’t support picture-in-picture.InSpIrE_rEsIsTaLVersion: 2.3.2

Best app for anime I have tested so farThis app has the cheapest premium plan and even has a lot more Anime’s then most apps on the App Store , I find this app the best app for starting anime and for even experienced anime fans, all of my friends are on this app and we always have something new to say about an anime on Funamation..Jazzy97438393Version: 2.3.1

Great but…This app is great I love it but I feel like some anime’s are missing.I would like it if you added “no game no life” or “Haikyuu”.Thanks!.N bl fi runxign fim fiVersion: 2.3.1

Alrigjt all all the top reviews are posersThis app is Good for streaming however… sometimes their subtitles lag and lag HUGELY. other than that it’s hella boss cept for the fact that tpn season 2 ever aired.BlackTeletubbieVersion: 2.3.1

EhIt’s ok and It definitely has some of my favourite anime, but for a lot of shows you have to pay to watch or you can only watch the first episode for free. Also WAY to many ad breaks.SophiskooVersion: 2.3.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 2.4.2

Funimation Negative Reviews

Too many dubsThe selection of shows is pretty good, but the Japanese versions are largely unavailable. I’m not hating on people who want the dubbed versions, but hearing the original Japanese voice actors is my personal preference. All the shows I love and wanted to rewatch are English only. You would think it would be the other way around. It’s definitely taken away a significant number of choices from the shows I would watch which is maddening because this is one of the only ways to watch anime in my region. This feels like a trap because this company knows it doesn’t have to be good to its users because they’re one of the only ones who provides this service. Feels like a rort paying for premium. On top of that are the usual ux/ui complaints. Hard to navigate to a genre or a show’s info page (i.e. you see the tile for the most recent episode of a series you are interested in starting but there’s no way to see the show details so you cannot pick the first episode in the series, forcing you to hunt down their search function and typing out the entire show title unless you want to scroll through the irrelevant results that come up in the search). You have to scroll through a lackluster home page to find the filtering function and loading each show’s info has a 30% chance of a load error. There’s no way to report missing subtitles or to request shows (like when this was animelab)..RachelhnngVersion: 2.2.2

Ad watching simulator. Broken app.TL;DR AVOID THIS APP IF POSSIBLE. It has way too many errors that make you to be unable to watch the shows you want to watch while spamming you with ads. I have been using this app for less than a week and I have already encountered continual errors. First of all, there are a lot of ads if you do not have a subscription. This would be perfectly fine if it wasn’t for the fact that the app frequently gets stuck while loading the ads, forcing you to reset the app and watch the ads all over again. It is not a WiFi or connection issue. If the ads load properly, you watch about 6.5 minutes to 8 minutes of ads per episode, but if the apps don’t load properly you could end up watching up to 15.5 minutes of ads or possibly even more. That’s right. If the app malfunctions hard enough, you could spend more time watching ads than the episodes themselves. Also, I have gotten errors that have prevented me from watching anything in the app at all. One type of error has seemed to happen for no reason. Other times, I have gotten an error message saying that I can only watch on one device with a free account even though I had logged out on the other device over 30 minutes ago. Terrible, horrible app. I will try to find other methods of watching the shows I want to watch..Radredrobin1Version: 2.2.2

UnsatisfactoryFor an app that requires a paid subscription to have so many technical difficulties is pretty unacceptable. I often try to log on and am unable because the app “can not fetch data”. I also am not able to watch a number of titles that are said to be included on the app because they simply will not load. I have this same issue when using the website, so it is a company wide problem. It is frustrating for two reasons. The first, being that I have seen other streaming apps that have none of these issues so I know that it is possible to fix these bugs. The second, is it feels as though the company is neglecting their customers because they know that Funimation is the only app available in America with such a wide range of dubbed anime. They choose not to correct any of these issues even though their are countless complaints, or at least that is how it is coming off. I suggest a change in subscription pricing so that these problems can be resolved. I am sure that myself and many other customers would not kind paying more if it means an actually enjoying watching experience. Signed, a very disappointed customer..Churchlife18Version: 2.3.3

Player needs serious updatingWatching on my computer is just pathetic. My wifi connection is fine but it will buffer then skip about fifteen seconds at a time. It takes an hour to watch a 20 minute episode and I also miss out on planet of details with how much it skips. So I figured I’d get the app to see if it’s better. While it is a bit better it’s still very outdated compared to other apps. I can’t watch it in a small window while I open another app like pretty much everything else. I also have to turn the subtitles on again every time I open the app again. I have poor hearing and watch everything with the subtitles (unless they don’t match up correctly). Every other streaming app remembers that I use subtitles and I don’t have to keep turning them back on. Also it seems to have issues loading many titles. It’s about 1/5 that I click on says they’re having trouble loading even if it’s one I watched a few weeks ago but just wanted to look at how many episodes it had. I will probably not renew my subscription after this month because the few extra titles funimation offers isn’t worth using an inferior video player..NdwowifnjsaihenskxhrVersion: 2.3.3

I enjoy it but there’s some problems...Ok I really do enjoy this app it’s quite nice. There are problems that make me rate it so low let’s talk about the good part first. It has tons of Anime's for anyone and everyone which is quite nice but that’s really it... One there’s mostly dubbed anime only, which is good for me because I HAVE to watch the dubbed version because of reasons. But for the people who want to watch the Anime's in Japanese and enjoy it that way don’t get that opportunity especially if it’s the original version is in Japanese that should be your first priority. Then there’s the downloading feature so I wanted to download a season of an Anime series and it failed and was like ok...but then when I went back on to the season it told me again that it failed even if that was days later and it’s annoying. Like I know that it failed don’t tell me again and that happened every time I tried to watch it... so that’s that Also money...even if you can have a premiere you should not have to pay something to watch most of everything on there..Oil2382Version: 2.2.2

Worst streaming app there isThis app BLOWS. Can’t help but compare to crunchyroll’s convenient bottom buttons for simulcasts, my stuff, etc…where’s my queue? All in one big long Netflix-style strip with no way to see a list. On top of that, if you try to stream to Roku, chromecast, smart TV or anything like that, the app somehow loses connection with the device you’re streaming to. The show will keep playing, but the app thinks it’s at whatever time stamp it was at when you STARTED streaming to the device. So if you need to pause your show for any reason, good luck- it’s starting you over from the beginning pretty much, and you’ll have to find your place on your own. For the same reason, the app doesn’t keep track of what I’ve watched, so if I ever stop watching a show for a couple weeks and want to pick up where I left off, that’s pretty much just not possible. I have to kind of guess where I was, probably end up rewatching three episodes, getting frustrated and putting it down again. This is really infuriating because Funimation has some great content- this app is just unusable..Jlnicholas92Version: 2.4.0

CASH GRABStarting with the positive, they have every episode of dragon ball from when Goku was a tiny boy to Goku fighting Golden Frieza... aside from that, All these ppl care about is your money here. Almost EVERYTHING requires you subscribe. YOU CANT EVEN WATCH SUBBED WITHOUT SUBSCRIBING!! You can’t watch a full season of ANY anime without needing to subscribe, at least not the ones I’ve tried. There are better anime apps, only tried this out bc the app I love to use isn’t on my new tv. Safe to say Among the popular anime apps, this app is the worst of the worst, lowest of the low, greediest, bottom feeder of them all. Devs, please get a job outside of this, then come back to this app and do it right. Thank you … UPDATE: been on premium for awhile, love the extensive library, SERVICE IS AWFUL, dragon ball literally buffers ALWAYS. Can’t watch a full episode without buffering. ON ANY QUALITY EVEN THE LOWEST like wow… I love the selection but I’m ready to just buy the dvds of the anime’s I want to watch. This is awful. Wish they’d fix it but I’m not hopeful. Gonna lose me very soon. I literally get logged out after buffering too.WhyUSoCooVersion: 2.3.1

The worst media player on any streaming serviceI love funimation’s content, when I can actually watch it without the media player failing hard - which is rare. Even on a freaking ethernet connection it’s CONSTANT buffering and freezing and frustration. I can’t get through a single episode of anything without having to refresh like 10 times, start from the beginning, fast-forward to where I was, more buffering…rinse and repeat…and the app is even worse. I honestly don’t know why I keep paying for it given that Netflix’s anime library is pretty good now and Crunchyroll isnt perfect but it’s miles above this, I guess I just think that theyve had these complaints for so long they’ll do something about it soon but it has been this way since I subscribed like 3 years ago…still same problems…how and why and they don’t fix this is utterly mystifying given that it’s the whole point of a streaming service and I guess I just need to stop paying for it at this point..Jwarner150Version: 2.1.0

Great content, lackluster presentation, & other not-minor failings.Loving their choice of anime to pick up. Not liking how subtitles tend to go missing (eg: the Japanese version is available , but has absolutely no subtitles), or subtitles play back out of sync with the video. New videos are ok. It’s when something gets a season or two old that things tend to fail. Liking less how, when I buy blue-rays from their store with digital versions included... the digital version is not included (yes, sure, the key is in the blue-ray case... the key wasn’t active for any of 3 blue rays from 2 separate purchases). Liking least (but going back furthest - may happen they’ve fixed this? Their reply indicated they didn’t really care...), when I went to create a login so that I could comment about their videos online... that I couldn’t because of an error, and got a reply to the effect of ‘yeah, that’s not working.’ No path provided to fix the problem. When a complaint results in neither a correction nor a setting of expectations, that sets an expectation of problems, if reported, don’t get fixed. Obvious, glaring+recurring problems with content not being promptly fixed (missing/broken subtitles) supports this undesiareable expectation, which leaves customers little motivation to report problems, just a general motivation to move on..FutaeVersion: 2.1.0

Bugs and some suggestionsThis app has some bugs where new episodes for shows I’m watching don’t show up until i close app and restart a few times, another one is after I finish an episode instead of disappearing out of my continue watching queue it will remain there with the bar about 3/4 of the way through even after I watched it all the way through and tried multiple app closes. Some features that’ll be useful for this app would be a refresh feature of the main screen like how there used to be where you can just pull down on the screen and refresh. Another feature to add would be to add a way to remove shows that you stopped watching from your continue watching queue instead of having to click the last episode in the series and skip to the end. Overall the app looks nice but is riddled with inconveniences..David tybVersion: 2.1.0

Terrible streaming service.The service itself is prone to failure. It definitely happens more than any other mobile streaming service I use, which is to say it never happens on any other service, and the UI on the app itself has been broken for over a year. The ability to search for shows via release date and genre is completely broken. While the option is there to search via release date or genre is viewable, when selected nothing is actually brought up to look at just a blank screen. I have had issues in the past also with subscriptions themselves with them not being activated when purchased or even not canceling when canceled. The only thing that could potentially warrant using this service would be the exclusives they offer. Other than this I would strongly advise against using this service..BlueChickenCollectorVersion: 2.3.3

GarbageTheir selection of shows are good but, where they fall short is customer service & streaming. I can’t even begin to count the number of times I would have to pause a show to let it buffer in just one episode alone. Eventually I cancelled the subscription. Welp…here I am, months later, still being charged. They didn’t even respond to my customer support requests until weeks after I initially emailed them. And when I told them the issue, they told me it had to be something on Apple’s end. I went to Apple & they told me it was something on their end. Let’s also not forget the fact that in my ‘Subscriptions’ area on my iPhone, it showed that funimation had been expired for a while. So I’ve gone back to Funimation’s customer support to have them delete my account completely & just stop any future charges. I’m so annoyed at their incompetence that I don’t even want a refund..JetLiuKangVersion: 2.2.2

Nonfunctional AppDespite having a nice library of anime and donghua to choose from, this app makes you want to leave the Funimation subscribership entirely. The app routinely breaks down and refuses to function, it errors out shows for hours or days at a time, the subtitles disappear between one episode and the next, it forgets your settings and switches languages for both the words and subtitles (one episode you have subs in English, the next in Chinese), etcetera ad infinitum until you are ready to chuck the app in the trash file and move on to pirated episodes on unsafe websites because at least those will play through. I’m so tired of opening this app only to see everything greyed out because the app is glitching again. Restarting the app doesn’t work, restarting the device doesn’t work. This app needs some serious tlc by a proper web/app team..Vesper aegisVersion: 2.2.2

Nearly unusableWhile the titles on the app are great, the functionality of the app (in regards to offline capabilities) is AWFUL. disclaimer up top: i mostly download my anime OFFLINE and i have never watched something off the app while connected to the internet. BUT, when i watch: - it does not pause my music automatically - the subtitles for the sub (i watch with japanese audio) lag SO FAR behind i don’t know what’s happening - my phone locks after 2 minutes, when my phone is set to auto-lock so i either have to: turn auto-lock off or keep tapping my screen when it dims i will commend funimation for improving their app somewhat as downloading offline is easier than it used to be, my video plays landscape and not just portrait, and you can download more than 13 videos. but while improvements have been made, this app needs SO much more work to be on par with other streaming apps. using the funimation app is so awful i’ve just completely given up trying to watch offline on my phone, which is how i consume anime 99% of the time - via other apps/services since funimation’s app frustrates me to no end. i hope further improvements can be made so i can watch the funimation exclusive titles i so desperately want to see 😢.RaacchhhelVersion: 2.2.0

Pretty bad tbhI downloaded this app hoping to watch some good anime and some dubs that I was excited for. I am even paying a subscription for it right now. It is NOT worth it. Half of the shows I want to watch I can’t watch. These shows have new episodes coming out and whenever I click on the new episode, it just gives me an error message and tells me to retry. I have tried practically everything to fix this, but nothing ever changes. I don’t get any ads which is nice, and I can choose to watch the dub, but what is the point of any of that when I can’t even watch the episode I want? This app is practically useless, and I have lost count of the amount of times it has glitched out or wouldn’t let me watch an episode(or even an entire anime) or all the other technical glitches. This app is basically a scam..TrizzletrazzlerazzledazzleVersion: 2.3.3

Shows vs app use abilityThis app has a ton of shows for every genre you want. Absolutely amazing. However! In the last 5 months the app and its functions have went down hill and bad. After you watch a series you have the option to go back and mark as un watched. Well it doesn’t work unless you ( un watch every episode 4 or more times). And even then when you exit the app and reopen it you have to do it all over again. And of course when new episode of your favorite show drops half the time it says the show is unavailable. And that can last a few hours to a few days. I have had this app for 8 years now and always loved it. But these new updates made it absolute trash. Until they fix all these bugs I’m canceling my subscription. Please fix these problems people..TheonlyjoeytVersion: 2.2.2

Good Anime but needs A LOT of workI payed for a 1 year subscription, not really worth it but they do have some exclusives. But that’s not really the problem, the problem is the app itself. It is very bad, it takes a while for stuff to load and on top of that for weekly shows you just have to check to see if it even comes out on the right day. Even though they updated the user interface it still runs like bad and looks like bad. They make something so simple so complicated for no good reason. After my year subscription is over I am canceling it because they don’t really care to fix it so I should I care to support it. I know one person is not going to brake the Wallet but that is one persons opinion so take it with a grain of salt..Ghostreviewer:)Version: 2.3.1

FAIL in any languageYour app translations are as bad as the translations on your anime (but better-voiced): “Only Premium Plus and Premium Plus Ultra users must[sic] be able to access the app offline” And I thought the app was useless BEFORE! You are deliberately blocking access to PAID Digital Copies. Can you say “Class Action Lawsuit”? Update: this app FAILs on EVERY platform iOS (iPad and iPhone), PlayStation, Roku, etc. They constantly insert ads into PAID Digital Copies. Why bother logging in or building a digital library when your paid content has ads like anonymous, for-free guest viewing? That’s *IF* your Digital Copies are still in your Library! Funimation didn’t lose the licenses (yet)… those paid-for episodes are available but only on the main stream… with ads or, get this, only to premium subscribers! You need to subscribe to access your purchased content… which is otherwise available to all subscribers! Maybe you can find the missing Digital Copies in your Library by switching platforms, but I can all but guarantee you they’ll have ads, even if you TRY to watch from My Library / My Anime! And the dubs are still garbage.Soylent BobVersion: 2.3.1

Starts off bad but gets betterI love the idea of the app but I just wasn’t able to connect at first. I either had terrible internet or something to do with the app. Eventually I got it to work. It got annoying with all the ads every 5 seconds and for you DUB watchers, you have to pay to unlock the English version. It didn’t bother me that much because I watch both SUB and DUB but just keep that in mind. You also have to pay to watch any episodes at all, for example MHA (My hero academia) I seen all seasons except 4 so I went to watch it but could only watch the first two episodes before I had to pay to watch. Overall it’s alright but wouldn’t recommend.EinfinseVersion: 2.3

Change it back!The latest update is horrible! The menus aren’t where they used to be if they are even there at all. The show banner has no way to manually refresh anymore. Most of the time my shows aren’t updated in the list after watching it. I am really displeased with all the updates in this “new” version. I know the app wasn’t great before, but it was WAY better than it is now. Because of the headaches this new version causes, I’m considering canceling my subscription! I only have the basic plan, but I don’t think I can justify it anymore. I can watch most of the content found here (commercial free) on other streaming apps anyway..Whatevz pplVersion: 2.2.2

Far Too many bugs and it’s not worth the moneyTL;DR - Basically in the 2 week trial I spent more time battling bugs than watching a show. Which is sad cause they new season exclusives that I wanted to see. I decided to utilize the free trial I had since watching the free version left me with a ridiculous amount of ads and new eps being restricted to premium users but that is understandable. Inside that 2 week trial trying to click on a show to even read the details and see the eps of that show was an issue. Anytime you clicked it would say failure to load page try again. On top of that it would remove shows I had in my queue. I wouldn’t recommend this app even as a free version, let alone paying for a membership..BeeldsoeVersion: 2.3.2

Fix the awful video player UIFix your worthless media player. You’ve removed critical buttons: back/forward 10-30 seconds on the current episode Trying to tap and drag that ridiculously tiny button as the only way to adjust the current part of the episode is the worst UX ever. I can’t understand how anyone thought it’d be a good idea to replace them with forward/back episode buttons. Do the devs/design team ever actually try using the app? Those buttons are worthless, how often do you need to skip back an episode? Almost never unless it’s a concern because of the terrible placement of the skip forward an episode There’s a very good reason every other media player app has a skip 10-30 seconds back/forward as the main controls next to pause/play. Fix the controls so your media player is usable. I’ll probably cancel my subscription because every time I try to watch something the terrible UI/UX ends up getting me annoyed. On a mobile device it’s extremely annoying trying to fast forward or rewind just a little bit of the episode..DylanjSandersVersion: 2.2.2

I have a premium plan and still get addsI don’t understand why I still get adds while trying to watch shows like mha when i pay the premium plus subscription and have been for the past year..M4likatorVersion: 2.1.0

I wouldn’t waste a penny…If you want a subscription purchase Crunchyroll, it’s the same company but doesn’t have 10 ads every episode and doesn’t glitch out. This app also has low quality thumbnails, doesn’t have the 10 seconds skip feature and is very buggy.LkjhgfdsuubbVersion: 2.3.2

Desktop website is fine, app isn’tCan’t even log into the app because the password bar doesnt work??? trashy app.JulialeandroVersion: 2.3.2

Sooooo slowBrand new iPhone 12, really good wifi, and this app still runs terribly. At least this one loads, unlike my Funimation app for my smart TV, which won’t even do that. Hey s Funimation incapable of making a passable app? What a joke..CalamitousChaosVersion: 2.3.1

WASTE OF MONEY!I recently got the app and paid for premium and it has so far Been a complete wast of my money the app constantly freezes and crashes - loading times are terrible- my opinion go get crunchyRoll at lest there service works very beyond disappointed with this all I expected better from Funimation.Styles man666Version: 2.3.1

I’ll pass…The only thing stopping me from giving it a 1 star is that it has the original dragon ball Nothing else Just dragon ball Other than that it’s utter garbage.AbdessLOLguyPlazVersion: 2.2.1

Only casts english dubsI subscribed so I could cast on my TV, but now Funimation only casts the English dub by default when using chromecast, never the Japanese original, completely ignoring user settings. Get it together, Funimation..ShoouyxVersion: 2.1.0

TerribleA baby could probably program a better app.Snapchat Betrayed usVersion: 2.4.2

Does not launchSince the latest update the app won’t even make it past the Funimation logo. Using on iPhone 12 Pro Max. Please fix this..ShukkakuVersion: 2.4.0

Load timesLoad times are much slower than any other streaming service, sometimes the shows won’t load at all, the show selection is pretty good but the load times make this app such a pain to use..SKETTSKEJEJVersion: 2.4.0

Why all of the sudden are there add walls?I pay for this app to watch my favourite shows…not adds. I’m not paying money to watch five adds in a row before I watch my show. Change this!.YourniggercuntVersion: 2.4.0

Disgraceful paid serviceSwitching to crunchy roll as Funimation is hot garbage. From a broken app that is disfunctional across all platforms to the price. It’s all not worth it. I can’t even watch a series without the audio switching languages in between episodes or every time I cast to another device. So buggy and all I see are complaints. Fix your app with the millions of dollars you are getting from subscribers of this garbage service.AbanfmajVersion: 2.4.0

Waiting for the perfect fusionNow I understand why Sony purchased Crunchyroll, they really need their help with their platform. It’s not new in the review here, put the number of ads is just insane. How can YouTube fan complain about their ads if here we can have up to 20 ads per episode ? It’s insane ! The app have trouble seeing where I’m in a episode or even series when a quit mid episode or if I click on the next episode button. The app even asked me if I was still their, pausing my episode, even if I manually changed the episode just before that screen….Vibes33553Version: 2.4.0

When paying for premium should be zero ads5 ads, 20 sec each multiple times during episodes, two was for Funimation app I was already on. Terrible, most likely gonna cancel subscription due to that. Worse then YouTube and that’s saying something..HistavaVersion: 2.4.0

Ads5 ads 20 sec each, all the same, three times per video. Just awful..Pussydestroyer123469Version: 2.4.0

Getting ads on premiumI don’t know what is going on but I am getting ads despite being a premium user. What am I even paying for....LSS24680Version: 2.4.0

Needs less adsLess ads.UndjkVersion: 2.3.3

WowI payed for premium and there’s still ads. Like bro..Xxim_worthlessxXjkVersion: 2.3.3

So many adds!!!I have to watch 20 adds ( not an overstatement) per video and the app is very very slow.IscaredmyselfVersion: 2.3.3

Terrible AppI got this app because crunchy roll was missing some shows and it’s just not worth it. This app is awful. It crashes, it won’t cast or find nearby devices, and it’s frustrating. Having to go to the janky online site to enable mature content is just a terrible way to handle it. Add a content filter password or something. Cancelled my free trial after 30 minutes of annoyance..JsndbwjenejsishshsVersion: 2.3.3

Good variety but the app itself has terrible issuesI use both crunchyroll and Funimation for different shows and Funimation definitely has a good variety to watch, but after using both for over a year now I find that crunchyroll tends to be the one I use a lot more. It feels like every 2nd day I try to watch a show the app just keeps crashing or it has issues issues loading titles. It’s removes shows from my watchlist or doesn’t even show them when searched. I’ve had multiple instances where I’ve been trying to watch a show with English subtitles but every option I pick it gives me another language. After contacting them for help on how to resolve the issue I never got an answer in return..Nol orVersion: 2.3.3

FuncrapitionBin member since 2015. I put up Funimation for years for more improvement. Started selling app and now it free install. Very bad made always. There server very awful..Whitezero59Version: 2.3.3

Are u kidding meWhy the hell is there so many ads 1 minute of watching for then 7 ads pop up like-.I am so mad >:(((Version: 2.3.3

Not letting me pay for it on Xbox or on my phoneI don’t get it I spent so much money thinking that maybe it was me not having anything on my Microsoft account or apple but spent so much money only for both to keep declining now the money is just sitting there fix this it’s been happening for the past week.LouischocomilkVersion: 2.3.3

DownloadWhy i am not able to download amine on my cell phone for watch offline….GabelabeVersion: 2.3.3

Absorbed the competition to do nothingYa’ll are owned by Sony. Which owns crunchy roll. You are guilty by association. I am off to pirate everything you offer..MaddsqaubblesVersion: 2.3.2

ADS..Why is it already so hard to watch? Ads, they keep popping up and I cant even watch the show I wanna watch anymore. What’s wrong with this? Please remove some ads they’re VERY VERY annoying...DithavongVersion: 2.3.2

Please changeHi I get that you guys need money but the premium can be agitating so instead maybe you should sell anime Merch cuz the premium is really getting annoying.Review writer24242424Version: 2.3.1

Why adds for digital copy code?I have a digital copy of a series I purchased, and as soon as I change the language settings while watching, it gives me an ad. I should NOT have to view an ad for something I purchased. Otherwise don’t give me a download code at all. Will change review to 5 stars if this is fixed..John Smithy no.tをVersion: 2.3.1

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