Broadcastify Pro Customer Service

Broadcastify Pro Positive Reviews

Won’t shut up!Ios version Bought the Pro version. Worked great for months. Recently it loses my one Favorite. Now it keeps talking even after pushing the square stop button. Sometimes I get a second double voice out of synch like a quick echo. I have to delete the app to get it to stop. Then reload the app when the siren goes off. By the time I re-choose my Favorite the first notification is over..Nancy McCaugheyVersion: 1.41

Broadcastify App has ProblemsI’ve been a long time user of the Broadcastify Pro IOS app but unfortunately had to switch to a more stable scanner app. First, the Broadcastify Pro IOS app was a great and stable scanner app, but now after the latest update, the app gets out of sync. I hear two voices like an echo. The app keeps on playing even when I tap stop. The app gets out of sync with the listening time counter. I have to reboot my iPhone to make the app stop playing. By the time my iPhone reboots the transmition is over. So, I have switched to a different scanner app instead. Broadcastify is still installed on my iPhone but I do not use the Broadcastify app any more. The app is quirky and needs a major overhaul..TreypeVersion: 1.44

If only...When it works, it works pretty well...until it doesn’t work. I have gotten more than 600 minutes (10 hours) of good, audible, quality listening out of it - when it works. And I’ve had it drop out/disconnect/fail within five minutes or less. That’s fairly unpredictable and quite inconsistent Then, there’s the ‘signing back on’, after the disconnect, or when I turn it back on. Almost invariably, when I hit the ‘Play’ arrow - nothing happens. Well, maybe nothing. But then, maybe, a few pregnant moments later, huzzah! It starts. But you never know. Sometimes I have to hit-and-wait a few times before something happens; sometimes, after ‘waking it up’/opening it EUREKA! It turns on all by itself. Sometimes, when I’m frustrated with it, I’ll hit the start button a half-dozen or more times in rapid succession and it might, or might not agree to open. Sometimes, particularly when I do the ‘rapid-tap’ on the Play button, it will start playing redundantly - with the equivalent of an echo, with two or three repetitions of the same information milliseconds apart. And sometimes I just give up and double-tap the Home button, then dump the app to close it completely, and start all over again. I always/never know when it’s working unless I hear information (a dispatch or traffic) on it, or don’t. If I’m REALLY paying attention, I might notice that a call drops off incomplete; most of the time, the deafening silence of nothing going on for too long causes me to check to see what the status is - and it’s usually disconnected. Oh, and it hasn’t attempted to reconnect - until I open it to check and it attempts then. And we’re back to the crapshoot of whether it’s going to connect or not. Great when it works. Totally inconsistent and frustrating as to whether it will. If it was as good as it can be, it would be GREAT. But, alas, at this point, it’s not..AntiquetuckVersion: 1.44

Feed providerI have tried all the other apps and this one is the most stable and the tags are very well synced. The time lag doesn’t bother me. If I find out something 40 secs later who cares. The convenience out weighs the lag..Tech-repVersion: 1.44

I think it is good appBut I agree with some of you am don’t agree will some of you but the best app I’ve had I long time.Jax ScottVersion: 1.44

Where did my feed go?I’ve had this app for awhile now and it has always worked flawlessly,A few days ago the only feed I listen to stopped playing and hasn’t worked since.It shows to be scanning but it’s silent,I left it on a few days and never heard a thing.I got out my old handheld and it’s picking up fine I just like the app for convenience..NCThomasJVersion: 1.44

Works!! Can't believe it!Wasted money on other apps. Couldn't get my area. Just found this. Listening to weather scanner!! Wunderground removed their weather radio streaming for some reason. Glad I found this! Thanks Broadcastify!!!!!.LilweezyoneVersion: 1.23

VERY HAPPY ‼️Have only had this app for a couple of days. Very happy with it‼️I have some other scanner apps but this one has a much greater selection of audio feeds + the audio quality is quite good!.TFD44Version: 1.23

Broadcastify Pro app not working for pro featuresThis used to be free. Archives is a paid subscription of Radioreference.com. If you paid for it already why is the app making you pay add’l $2.99. And when you log in it does not recognize you. And the pro features will not work. Purchased this app and it still does not recognize the log in on the phone app. Only on the laptop it will let me log in. Please fix this..CloversevenVersion: 1.44

All this technology and we still don’t know what happened to neighbors.Lights, fire trucks, sheriffs outside my door, going to my neighbors. Dog is freaked, I’m curious. Ah! I remember Broadcastify, does it still exist? I can’t get anything working on my phone, so download this for $2.99. By the time that’s done, everybody pulls away and I’m still listening to nothing. I thought the $2.99 was Pro and meant I got more but nope. Now I have to pay more money to hear the archives of what just happened. I ponied up $15.00 more bucks and finally listen to my neighborhood feed. I’m worried about my neighbors. Nothing. If they mention what was going on next door, I didn’t hear it. What I did hear seemed to be routine traffic stops. I don’t see fire, even though it’s on the page, maybe that’s the issue, although there was a sheriff car there. For the money, I should not only get access to previous broadcasts, but some kind of translation that tells me what happened. A list of what the numbers they are saying maybe? “On xyz street, a child has a seizure. On yxz street we have a robbery at Walmart. At zxy street we have domestic violence”. For $20.00, somebody can type this stuff out. You don’t need this version if you want to hear live and don’t want archives. Get the free one. You won’t get archives with this anyway, it’s another $30.00 a year. A lot to listen hopefully once..ButdoctorihatepinkVersion: 1.41

TAGS TAGS TAGS PLEASE!!!!!!Pro version should show tags especially since you own the system. Android version has tags why can’t IOS? Being able to run (without stopping) while simultaneously using a second scanner app. And auto restart stream after interruptions. (The “other” scanner app does this). OR.... Allow multiple simultaneous streams!!!!! PAID $20 for ScannerLive (your partners). Let me worry about data and battery life. NEED TAGS FOR THAT 5TH STAR. BTW. Recording would be nice. At least a minute or two..Yomamma0u812Version: 1.23

Great on iOS but Compared to Android app...The android app shows which town is broadcasting when they broadcast. Will the iOS app soon be showing that also? Other than that its a great app!.RHankDVersion: 1.23

Using for years.Works great in small town Ontario Canada and area. Only thing I wish you could do is listen to more than one feed at a time Still worth it to keep up to the minute in your area..AngryFBappUSERVersion: 1.44

Great app but pls fix your truncated name!I paid for the pro version and instead of the icon name being Broadcastify it shows Broadcastif... this looks crappy on the home screen! Please fix it! It's because your file name is too long with the pro. We know it's pro because the ads are absent! Just change the icon name to Broadcastify please! Nobody likes seeing .... and an incomplete file name!.5P1R1T.0N3Version: 1.23

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Broadcastify Pro Negative Reviews

Something isn’t rightI don’t know if there was a recent update, but now my app is really sketchy. When I try to stop streaming it turns itself right back on. When I open the app after it not being used for a while it will tell me I’ve been streaming for a long period of time (hours!) yet there’s no audio being played. It is doing some random number thing, it flashes between two different sets of very different numbers where the online time is. It gave some random dispatch numbers yesterday while streaming that it’s never done before. I don’t know what’s going on with this app but it is definitely doing some very weird things. All within the past week give or take a day or two..Nor Cal ViciousVersion: 1.44

Horrible DelayI realize that there is a process going from a scanner to the internet and then to the phone app, but I just downloaded this app so I could listen to my department’s calls while on vacation (as the chief I like to know what’s going on during major events) and when I tested it with my actual fire department issued radio, there was over 2 minutes of delay from the time the radio traffic was actually said until it was heard on the app and this was while using 1gig WiFi. The technology should be there to make this much faster..SPD706Version: 1.41

Disrespectful CEOI wrote the CEO multiple times, explaining that the APP on my phone was not working, however the free version on my IPAD was working. Shereplied multiple times telling me her software is working fine. Finally I told her she isn’t listening to what I am saying, AND I need a refund. She writes me back, calls me curse word, and literally talks trash, says I won’t sue, etc…completely disrespectful and disgusting way to speak to a disabled veteran!.RangeraerialVersion: 1.44

Not sure what happened…We have enjoyed Broadcastify for awhile now. But recently tried to use it, said I should sign in, even though never signed out. Tried the password I thought. Messaged. Received an email several times providing a link to reset. Go to link, and nothing happens. We are about ready to give up on it. Which is a shame, it WAS helpful..Pinkladybug73Version: 1.44

Scam or honest business?The owner posted on a public forum acknowledging they were unable to keep providing app support for free users and advised everyone to toward the paid service. Now the paid app does the same crash and stop playing that the old free app did - are they collecting our money and running or is this going to be resolved?.BlakeTobiasVersion: 1.44

Feed won’t play 3/4 of the time3/4 of the time I attempt to use this, the feed won’t start playing, or if it does it stops and then won’t come back. Also purchased the pro version to be able to listen to the feed in the background which does not appear to work. Waste of money frustrating and unreliable app..SheperdcooleyVersion: 1.44

Recent issueUsing the iOS app on iPhone 13 suddenly it doesn’t want to play. I have to press the play button several times before it starts. Sometimes it works when I press and hold the play button..AufKursVersion: 1.44

Great app but recently went low resI’ve been a paid user for some time but recently the app went into a low res, large blurry fonts mode on my iPhone 8. Makes it painful to use..Doc_DaddyVersion: 1.41

Scam! Scam! Scam!They call this a PRO version but still want you to pay $15 a month to listen to archives and features are less than what you get by using a web browser. Do not pay WASTE OF $$$$.Unhappy Customer 907Version: 1.44

Needs a major updateDon’t think spending the money on the pro version is gonna help with the bugs. Feeds constantly disconnect, if you can get them to start at all. Automatic reconnect does not work..Kevin88445566Version: 1.44

Used to work great…Not sure what happened… but now it won’t connect with any of my favorites..Jpi1515Version: 1.44

Broadcastify ProI used to love this app. Lately, even with my phone on full volume, the app is hard to hear..LaurMichelle229Version: 1.44

Not workingPaid for app - no longer works. One channel I listen to is stuck in a continuous loop. They haven’t updated the app in 3 years. No support..Buzzroll161Version: 1.44

Doesn’t work at allIt just doesn’t work, got it to play some static and now it won’t play anything less than a minute later..BafranksbroVersion: 1.44

Bad!I can’t get it to give any feed you send them a message and get no reply. I deleted from my account.JacksonAkcVersion: 1.44

Why is my county in Florida not listedNo way of checking before purchase, what a scam, save your money has to be something better in the App Store.3a tow operatorVersion: 1.44

Broadcastify is offline.Broadcastify is offline in Muskegon MI. And has been for quite a while. I’m not seeing any sense in keeping the app on my phone..Muskegon guyVersion: 1.44

How do I get money backI paid for the pro version but it still says free. How can I get refund.AtownsbestVersion: 1.44

No goodTrying every which way to cancel but will not allow me to. Serious lag..DhisschVersion: 1.44

WeakMany free apps with much better selection of feeds. Very disappointed..Richt1300Version: 1.44

Broken feed offlineFix been broken for a while with feed offline.IdoReviews!Version: 1.41

GarbageDoesn't even have anything on where i live.Chapo0024Version: 1.44

No good for North Las VegasI don’t know how this app works for other areas of the country, but in North Las Vegas all you get is a little broken up bits of conversation. Useless..HinchrVersion: 1.44

Not happyHope you get dam thing fix soon..Wlid manVersion: 1.44

App won’t loadIt is stuck on “stopped/play and the arrow to play won’t respond.SsheeraVersion: 1.44

Waste of money -Indistinguishable from the free app. Very misleading. I should have spent my $2.99 on a coffee instead..Cjp203Version: 1.44

DisappointedSuper disappointed the Dayton Ohio Police Channel was removed.Is it a bird or is it a planeVersion: 1.44

Won’t PlayCannot get any feed to play, at all. :(.Ginger.megVersion: 1.44

Horrible garbledGarbled most the time and I paid $ for this app. What the heck?.Dammit who cares!!Version: 1.44

DOESN’T EVEN WORK!Is this a joke!? I want my money back!.NhmountaingirlVersion: 1.44

CrapDon’t waste your $.Eduardo paganVersion: 1.41

Not what it is made out to beSo I had the free one for about a month and decided to upgrade to the pro, not worth it. When you upgrade, it is nothing more than the free one. Don't waste your money, just get the free one..Conner EberlinVersion: 1.23

Waste of time and money!Paid $1.99 to download & find that you have to $30 to hear anything! Worthless!.WildfleabagVersion: 1.23

Servers are downI just paid to use this pos app to get updates on the Las Vegas shooter. Sorry but the servers are down. I want my money back.AddictshjdjjsbhaywhehdjdVersion: 1.23

Total garbageDoes not work at all. Total garbage. Money back please..Wanderoff23Version: 1.23

WasteDoesn’t work.NicknamecreatrdhereokVersion: 1.23

Pro subscription too pricey.Though this app, in the past, started out nicely, the pro cost is way, way too high. I can buy a regular scanner for $50.00, and not get Ads, and most importantly, get my favorite channel without problems. At $4.99/month, it’s a rip-off..CoalitionGuyVersion: 1.44

Horrible for a paid appThis app used to be free and was decent, now I have paid for it and it doesn’t work. Showing feeds in my area but won’t play any of them. I want a refund..NewfiepooVersion: 1.44

CancelHow do I cancel it? Is the 3.99 a one time fee or monthly?.CumberlandjeeVersion: 1.44

NefundThere is nothing in the knowledge base as to how to get a refund. This app seems the same as the free one I used. I wish I had of read the previous reviewer. BTW how do I get a refund?.Sudbury boyVersion: 1.44

Don't know the difference between this and the free oneI paid $$ for this app thinking I would get more features than the free version, was I wrong!! There is no difference between this and the free app really, AVOID.Rflats771Version: 1.44

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