Empires & Puzzles Epic Match 3 Customer ServiceSmall Giant Games

Empires & Puzzles Epic Match 3 Customer Service

Epic heroes, monsters and action await in this beautiful, tactical match 3 game!

Featured by Apple!
"A challenging game of strategy and puzzles"
"We're impressed by this epic match-three adventure"

Players are saying:
"Awesome game. This will keep me busy for months!"
"Really fun, great production values!"

Empires & Puzzles is a completely new take on puzzle games, combining match-3 battles and building a mighty stronghold - topped with thrilling PVP duels and RPG elements. Join the battle now!

• Match - Send your troops charging by making amazing combos!
• Build - Rebuild an immense war fortress!
• Collect – Summon hundreds of powerful heroes and troops!
• Raid - Fight in PvP battles against players from around the world!
• Upgrade – Level up your heroes, buildings and special powers!
• Team Up - Fight mighty Titans with your Alliance!
• Amazing Graphics – Experience detailed monsters, heroes and visual effects in a majestic fantasy world!

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Empires & Puzzles Epic Match 3 App Comments & Reviews

Empires & Puzzles Epic Match 3 Positive Reviews

Well designed long term mobile gameI am a long time gamer of all varieties. I take my hat off to small giant for this game. The game play is just right for a mobile device. It’s got enough flavors of puzzle, rpg, and world building to keep you involved. The story is campy and silly, but that’s fine, he game never pretended not to be a little silly—and I like that. There’s little bits of humor everywhere if you look. I’ve been playing for going on a year and change now. Still have stuff to do and hero teams to build. You also don’t have to spend money to succeed, at all. It helps, sure, but there’s no gating with money, just increases your odds of getting good stuff if you have more chances at the hero lottery, so to speak. It’s also the only mobile game that does group team building right for the small screen. Prepping for wars and strategizing how to win as an alliance of 30 some people has been the best part for me. Reminds me of when I used to have more time for games like WoW. Sure you don’t get the full immersion, but still get some of the feels with this little game. My only beef is what a lot of folks complain about, the raid system seems super unbalanced and is downright annoying at times. But, it’s apparent small giant are always working their butts off to tweak it, so hats off to them again for that. Also, this game is not for the impatient. Strategy is the log game sometimes..Version: 18.0.0

Would you play this game if you are bad luck?I don’t know. We are a group of 7 people. I must spend some money sometime. However, my friends doesn’t. They are poor, so They save a lot of gems for fortune. Until now they are at level 28, they are still bad luck and didn’t get any 5 heros. Even if you have 5 stars hero. You still need to wait a long time to find the items to update your heros. My clan members just told me... He just got the last ring that he needs since almost 2 years... We lost titan, war by weird matching. I am scared. Today My friends tell me they will quit the game. They told me :” It is so expensive, nonsense, unreasonable waiting for a really good game.” Im sad. I think if they quit, I will quit too. I dont know how to play game alone without my friends. This game used to give a really great memories. Update: I think I did my review for over 5 months until you guys responded. :-/ . The game is getting better than before a lot. After a year playing the game, My group is now only have 2 left. They all give up on the game because of bad luck with summons and collecting items to max training for 5 stars heroes ( 7 members before). They got frustrated and mad then left. I was sad cause all my best friends are left. However the game already got better by adding some good quests before they left. ( still so long but better than nothing). I want to play a game for long term even without my friends. My new friends from my alliance are amazing..Version: 38.0.1

Fruitless complaintsI just wanted to add my 2 certs here. There are so many people that are writing reviews and complaining about HAVING to spend money in order to advance your 4 and 5* heroes in this game. Maybe if you want to ascend them rapidly but if you want to actually get into the game then spending cash is not really needed. I've been playing this game for around 2 years now and i am a member in a fantastic alliance who plays together for FUN. Granted I do have a hero that I got in Feb of 2018 as my monthly free luck of the draw and haven't been able to fully ascend and for the longest time I wasn't having any luck with lvl 20 training and then BOOM I started getting 5* heroes from training alone. Multiple heroes. And I've been able to ascend them pretty rapidly. Would I like to see some ascension items easier to obtain for everyone, absolutely! Would I like to see it not cost as much for certain things like upgrading buildings or research? Sure. But I get it and I still enjoy the game and I will continue to play the game. As for the "pop-ups" that appear....those are just letting you know what's being offered in the game. Close them out and start playing. It's that simple. The BIGGEST THING ME AND MY ALLIANCE ARE HOPING FOR AND WOULD LOVE TO SEE IS INTER ALLIANCE TRADING!!that would be fantastic. Other than that keep up the excellent work. Empires and puzzles is a great mobile game..Version: 22.1.0

Great gameThe reviews on here that state you have to “pay to win” and “never guaranteed you do win when you spend x amount” are Bogus claims. Playing this game is a marathon, not a dAsh to the finish. It’s team building; material farming adventure that takes months to get every character and item your so desperately wanting. The Months it takes to lever characters, upgrade buildings, play through the story and quests takes time and patience. You can spend money to get the things your so desperately wanting now with odd/chances against you OR you can just play the game and wait for the quest and tournaments to give you the items your wanting(takes time) What your goals in the gameplay can also differ. So any reviews telling you about bad character/teams or not getting them. Those people know they spend money with odd slim and change with every season. and spending money is no guarantee to any item due to the lottery/change type of buying. They tell you the % of chance to get certain items/ If your looking for a game you can dig into, put in the time needed to make it the team and build it have patience because they give you gem to spend, they give you many items to build you characters. Give this game the your time it deserves before giving it a review. **Happy Adventures Slawguhy.Version: 26.0.0

Long Term, Involved GameI felt compelled to write my own positive review for a lot of the negative ones out there. This is by far the longest mobile game I’ve ever played or kept on my phone. May 25, 2019 is when I started playing. The ONLY reason I downloaded it was because I kept seeing ad after ad after ad. I didn’t even plan on keeping it. It took a while to get the dynamics down and even longer to fully grasp what it was about and how to advance. Maybe that was because I never played this type of game before. Regardless, I fell in love with the game and gameplay. Two important things; this is a long term game. Not meant to be played for a few months. There’s no end (unless you end it by quitting). Nothing happens fast. Second thing, you do not have to spend money. Just like any other game, you can but don’t have to. Will spending money advance you faster? Of course. Will it hurt gameplay if you don’t? Not at all. You play based on your setup. You won’t be going up against more advanced players than you. Don’t take all the negative, P2P, reviews or those telling you you HAVE to spend money. You do not. Enjoy the game for what it is, just like you would any other game. Have fun..Version: 40.0.0

Infuriating, rewarding, frustratingly funBeen playing this game for about a year now. Partly because I’ve made some great friends in my alliance I’ve been a daily player. The game itself is a clever combination of elements built around a core match 3 setup. The defining gameplay feature centers on the placement of your matches on the board dictate what enemy you hit, it opens up a depth of strategy and fun not found in other rpg/match 3 mashups. As others have noted it is a looong term game. As far as requiring money to advance, It certainly helps, but there are many high level players in our alliance that have spent $0-$20 over a year span. Most frustrating element is drop rates on items needed to ascend your 5* heroes. Honestly if you play a lot you will be able to pick up the items you need to ascend 4* heroes regularly, but those dang top end materials are few and far between. It took me 10 months to get enough materials to max my first 5* hero. This game is a grind, the greed of developers can be a bit offensive, but the irony of spending money on gems to get better heroes is the better heroes are worthless until you play the game enough to get the items needed to make them stronger so it is really counterproductive to your game to do so. Better off being patient, finding a good alliance and letting your team grow organically..Version: 24.1.0

Fun And Expansive Match 3 (with some issues)I’ve played this game for over 3 years, during which time I’ve invested a modest amount of money and a significant amount of time in my little digital kingdom and beloved heroes. This review is from a place of significant experience and fondness, but also objective honesty. The world of mobile games is dominated by match 3 puzzles for a reason. They are quick and intuitive, they are shiny and addictive. This game is no different but incorporates an expansive campaign and hero mechanics system that puts it into the realm of some of the best mobile RPGs. The developers regularly feed the app new content, and the global player base is generally very healthy (my own alliance is made up of polite supportive strangers). These elements all make for a finely tuned game that is easy to pick up and stays fun and competitive at even the highest levels of play. As with any mobile game, there are issues in Empires: annoying pop up ads, mind-numbing resource farming, an abysmally slow building upgrade system, overtly sexist female characters/avatars, and the pay to win factor here is significant, but Empires can be fun as a 100% free game as well. I have friends with a few less heroes on their rosters, but healthier bank accounts. Overall the game is great, assuming your patience and resilience is as well..Version: 33.0.0

AdjustmentsI’ve never put money towards a game ever in my life. Empires & Puzzles is the only game I’ve enjoyed playing. I admire the different deals you guys do with obtaining more gems. However, there are minor things that can be modified to make my rating jump to 5 stars. I just feel like you should be able to upgrade multiple buildings at once. Waiting 2 days for one building to finish is ridiculous. Either upgrading multiple buildings at once or changing the time frame would be suitable. Then, there’s the troops that can’t be upgraded. What’s the point in having all the same troops if I can’t add them to one another. I have 1 star troops just sitting there for no reason. I’m given literally the same troops every random draw. The algorithm for that should be fixed to where it’s not so rare to get 4 or 5 star troops/ heros. And if there is a button to level up your troops then that should be more apparent. Instead of searching high and low to figure out if it’s possible to do so. Also, how are you supposed to use the emblems without any since of direction? I’m over here stuck with 41 of the same emblem because I don’t know when I can use it nor how I can. Other than that, I really do enjoy the game but it would be better if my suggestions were carefully thought out..Version: 20.0.0

Hit to miss ratioNow, don’t get me wrong; I really do like this game. I enjoy the story behind it, the game is including while using strategy, and also has an option where the game plays for you. The heroes are clearly thought through, and each design is unique to the type of hero and the way they play their role in the game. The play is smooth, with little to no lag. However, not every diamond is cut perfectly. During the game, whenever a move is played on an enemy, the hits have a chance of missing the target. No big deal, that’s to be expected in a game like this. However, my last plays of recent levels (and this may just be me not quite being far enough into the game yet to get past this) have shown that the moves I play tend to miss the enemies on almost every hit without fail. The enemies, on the other hand, whether NPC or player, have a much higher chance of actually hitting their chosen targets. Again, this may just be a problem with my game or something that is just unlucky for me. This is my only real problem with this game, though. Gameplay is relaxing and fun, and the occasional Titan that pops up is fun to engage with your teammates. A very well thought through RPG, and certainly one to be respected for the work and creativity put into it..Version: 20.1.2

There is no “endgame”Well there is, but when you reach it you still have things you can do. If it gets boring it means your alliance isn’t a committed one (leave and find a new one!) and you haven’t figured out how to make weaker (epic) heroes work as well as the super strong (legendary) ones. Which is possible. Definitely a game for the long term. I downloaded just because an Interactive app looked cool and I’ve been playing for almost a year it seems! tip: the game & team building is far more fun if you DO NOT drop cash. Atleast early on! You’ll be missing out on the early-type of fun of the game if you care about climbing the ranks and storing rare items too quickly. Don’t get fustrated with losses, just have fun! Level up atleast 2 heroes of every color that are 3 star heroes before moving on to 4 star heroes. Repeat the process with 4 star heroes before moving on to ANY 5 star heroes. 5 star heroes are of little to no value for younglings because the amount of resources and items you need to invest in leveling them up exceeds their value. You could have 4, 3 star heroes or 2, 4 star heroes done before your at the 5 star hero’s last level! As you level up, resources come quicker..Version: 20.1.0

Addictive & FunI kept seeing ads for this game and at first I was annoyed and closed it because I wanted to go back to playing the Blackjack game which showed me this ad. Then it kept popping up and I finally interacted with it and fell into its trap. It’s a well designed game with beautiful graphics and elements of RPG and strategy that I enjoy with humor thrown in. The menu is easy and fun to interact with. It’s a game that requires patience and does not require you to spend real money to advance, although it does help but absolutely not required. I like the challenge of spending as little resource as possible to grow your empire. It’s a fun challenge to figure out what to upgrade and the order that needs to happen. I normally hate seeing ads but this game has cleverly weaved it into its gameplay that makes me look forward to seeing the ads. The only thing I hate about the game is the raids but overall it’s fun and addictive. And there’s a good chance I’ll splurge in the future and spend real money to support this company and developers for creating such an amazing game. It’s been a while since a game has caught and held my attention and makes me want to play it. Well done!.Version: 20.1.1

Great game but...I love this game. Been playing it for over a year now every day. Very enjoyable and lots to do the more you move up the levels. The only thing i would suggest is not to spend a dime on this game. You’re better off just waiting and saving up your diamonds to buy better characters. Don’t waste your money because they’re just going to give you the same duplicate characters that you get from saving up your diamonds. Would be nice if there was a bigger chance to get decent cards when you’re investing real money. I’ve invested a bit into the game and so far have not received so much as even one decent card from my investments. I literally just keep getting duplicates of the cards that I already have that are three stars and four stars. You’re better off saving your money and just taking your time to find decent characters cards. My daughter plays this as well and she is in her first month and has already received a five star character from spending her diamonds that she saved up. You may think that investing your money will earn you better cards faster but it just spends your money faster. Over a year of playtime and I still don’t have a five star card. Just isn’t fair!.Version: 32.1.0

AwesomeAs far as I’m concerned, this is the best game out there. It’s like they took the fun parts of other games, and put them all in one. Gem matching for the battles, town building for infrastructure, hero cards for strategy... PvE for basic fights, PvP for raids, team PvP for wars. Find the right alliance for yourself, whether you want chatty, intense, casual... it’s all out there. They even have auto play if you want to redo lower levels for rewards, so you can do real life and just tap and have it go! You can definitely play for free. I did for awhile, but my personal philosophy is that if I like a game and play it a lot, then I want to pay the game makers for the product. I do pay for this game (get a feel for the deals, and wait for a sale). But, I get a ton of fun from this, and play it a lot, and I love my alliance which has terrific people in it, so I am getting good value. If you spend money on games, then I suggest setting an annual limit, and looking for deals along the way. Like I said, just personal philosophy; you can play for free with no problem, just advancing slower than those who pay something..Version: 19.0.0

Fun game but....Like most games it can be free to play as long as you plan on playing for years to catch up to compete with the big boys although in saying that there is always people your level to compete with. You can easily spend a load of money to have the latest and greatest heroes. Saving 8000 ($80 worth) for a 30 hero pull does not guarantee you will get anything good. Most of all. The game is based around your ranking which is determined by the number of cups you gain in raids. Saying that. It would be great if they weren’t overly lopsided. You get daily tasks to defeat heroes in raids and as a reward you get food iron even gems key thing here being gems. They can’t give them away easily. You can basically determine if you have a chance or not by looking at the gems before you move them. Even if you greatly over powered your opponent. That doesn’t guarantee you a win. Especially if you need the win to collect those free gems. Overall a fun game. Just a lot of unfair moments and if anyone else out there like myself just wants to play a fair game. Then I don’t suggest this. An inexpensive game. I don’t suggest this. Meeting good people and working as a team. I suggest this game..Version: 38.0.1

FrustratingThis is the only game I have that I frequently consider deleting. I’ve been playing for a long time and I’m tired of the problems. I can’t believe the company cares so little about its customers that they won’t fix long-standing common complaints. If you think you can relax with this game, think again. The playing field is horribly tilted against you, leading to vast amounts of frustration. It doesn’t matter how good of a team you build, you’ll be dealt awful boards that guarantee your loss before you even make a move. This happens a LOT. The raid system sets you up for failure and the numbers they give for you to use to gauge your opponent’s power is not actually helpful. Teams rated significantly weaker than yours will annihilate you. Frequently. Also, once you manage to get one of the awesome top tier heroes, it can take a year to collect the excessively rare items you need to level them fully. That is, unless you’re willing to pay obscene amounts of money. Then it only takes maybe 6 months. This game does start out fun, has a ton of heroes & events, and continues to add new content, but it gets to be very frustrating before long. Until they finally address these issues, save yourself the trouble. Don’t play..Version: 30.0.2

AddictingDefinitely your candy crush alternative but with an interesting story to go with it (though the main characters seem to be a little under powered). I want to give this a higher rating but all of the pop ups you get whenever you open the app are ridiculous! It’s like opening a virus ridden website and the fact that the button you press to buy things is right where you’d put your finger to swipe is stupid and begging for cash. The wait times for things are crazy (a week for training and 15 hours for an item?!). The level system for tournaments and even raids can be all over the place (sometimes you’re matched with somebody waaay over powered for you in the tournaments and there is nothing you can do about it). The algorithm system has to be broken. There are way too many times I’ve lost battles because the enemy will be on one side of the screen but nothing will match until it’s too late. Besides all of that it’s fun and forces you to learn strategy. I appreciate all of the characters and how you can level them and their unique skills. Definitely something to fill your time until the really long wait times kick in. Have fun!.Version: 20.1.3

A pay to win match three gameThis is a Puzzle & Dragon like game. Players can assign different heroes into the battle. Match the color corresponding gems to launch attacks and gain mana for the heroes with the same color. The match three gameplay is on the simple part since the purpose of the core gameplay is launch attacks. There’re 2 special combinations which will lead to different special matching. With such depth of the match three gameplay, the key factor of winning is not how good you are at making matches, but depends on the strength of your heroes and armies. That’s why, this game has a mobile SLG like meta system for the resource collection and growth. Players have to invest tons of time and resource to get random heroes cards. And use those cards as resources to upgrade the main heroes. It is a fine choice for this type of game, match three gameplay has its skill barriers for players. The limited steps and puzzles will conflict with the RPG type of battle which eventually leads to confusion and don’t know which is more important. So the current choice is a nice balance between match three gameplay and RPG like battle. Just the match three gameplay is too simple that it makes the game feels more like a pay to win game..Version: 36.0.3

Fun game just a problem!Ok.. so yeah I’m not really willing to spend my money on this game. I think the prices Are kind of high- but.. this is a really good game also it’s really fun! But I would also kind of like to just get a free daily reward.. Because I would have to pay for it every single day to get the offer for the Christmas daily offers.. I like that at least some of them are free. But not a lot are free.. I just don’t want to spend that much money on the game.. at Christmas time. Because your going to be using your money to buy presents and other things! So I am not really willing to spend my money💰 at this time. I would just enjoy if they would make the daily rewards all free!🙂 Otherwise I think this game is really fun I like playing all the levels and I like that you can get people by playing that level it really helps me get more characters when I play the levels. Because of the money I have to spend on this game to get the items that it offers me I rated it four stars. but I love this game so much! And I also recommend downloading it. Yeah so I just really think it is a awesome game for anyone to play!! Thanks for reading my review!!😊.Version: 34.0.0

Great game... BUT...Question for the developers - Will you come out and admit here that in order to progress much beyond medium levels, you must spend hundreds, if not thousands of dollars to defeat the built in cheats? I mean there’s no shame in that, but I started playing this game because I thought it wouldn’t be that way. Once you reach a certain level (around 2500 team points) all of a sudden, raid matchups are never equal and you spend tens of thousands in food just to get a fair matchup. The gem colors in puzzles start tilting in favor of the opponent (ie you can’t build mana for your more powerful characters in matches) and finding the items you need to ascend your characters becomes nearly impossible - you can’t even buy them outright - you have to buy packs or “chances” at the option to win the items which, of course, never happens. Finally -and while this is fair it’s frustrating - the people who have spent thousands of dollars have all fully ascended, five star teams that are impossible to beat if you’re a lowly pauper like me. So c’mon developers - can you give us the confirmation or give us a hint of how to advance play if you’re going to try and say none of the above is the case?.Version: 25.1.2

I have this game and I love it.I have this game. I can tell you that no, it’s not a money sucking machine. No, it’s not that addicting (some furball thinks it is, THIS IS TO YOU STUPID FURBALL!!) me and my parents have this game and it was fun, we still play it time and time again, but I think of other games but this, this is something to pass the time, NOT SLOWLY MAKE YOU INSANE. It has great graphics and the story is awesome. I can tell you all that it’s not to hard. It’s matching colors and defeating monsters, that’s it. The only thing mom paid for is gems, and that was only once for me. Yes, there are tons of ad-like features when you log in, but all you have to do is bush X and then your free to play, no adds or anything! This game is great and anyone that thinks this game is stupid, or that it’s a money sucking machine are way to un-mature to be playing such a sophisticated game. It’s probably way to complicated for their tiny little rainwing brains (or tiny little jelly bean brains, you guys choose) Thank you for reading, Creators are Geniuses, and this game is great. Love, A~ the one who isn’t a rainwing, but a magestic Seawing..Version: 36.0.2

Listen to everyone that is saying it’s a money grabber!This game started out being fun, unfortunately I didn’t read the reviews warning not to spend money. I have spent too much money trying to get top tier heroes. I got a few at first, then I noticed I had mysteriously lost about four of them. I got a quick warning that if I didn’t sign in, someone could steal your heroes but I thought they were talking about signing into Game Center. The warning would flash by really quick so I don’t know what I need to sign into. I joined the alliance so that i could play the wars, i think however if you win you should get more lives than just three. The timing is terrible because sometimes you play against alliances that have the opposite time zone so by the time you’re awake and free to play, you end up playing the players that are the top players and you don’t have equal power, you get creamed! Or worse, you never had a chance to play. I won’t be spending anymore money but because I spent an embarrassingly large amount of money already, I will continue to play..Version: 19.1.0

Leszek MoonGreat game!!! Huge minuses is getting ancession material it takes a lot of time to get it! And also feeding heroes takes so much food. Last level 5* hero takes 5000 health it’s around 35 heroses in one level. That’s two huge minus of this game the other way it’s fine. In my opinion ancession material should be available to buy anytime in game store. Game is very disappointing because difficulty of maxed out your heroes that’s make players very frustrated. That’s the reason why people leave this game. Generally game is very interesting but small gigant should fix this two things. Feeding one her to max 80 level is taking a month it’s crazy who have nerve for that. Before you start play think about it. Hope so company will fix that problem and for the future process to feeding heroes will be much faster. And also players who spend money on this game should be treated better getting better lot and rewards. And also pull should be better for people who did second pull. Each pull should be better not worst. Thanks and have fun playing game.Version: 21.0.0

TL;DR: Get this game!I love this game. Are there issues? Of course! But the game is engaging and overall fun to play. You can raid other players for trophies and resources (food and iron, the in-game currencies). You can join alliances and battle titans every day, and with a recent add-on you can now battle other alliances in epic PvP Alliance Wars. The biggest complaint I have seen is that the loot isn’t always great. No, it’s not. But if you got everything you needed to be able to ascend every single hero from titan loot, you would be bored with the game and complain that it’s too easy. The point of the game is to grow slowly at a marathon pace, not finish it in two months at a sprint. Sure, you can buy gems and get those epic heroes quickly, but you still have to play the game to get the materials needed to level those legendary heroes. There’s always going to be someone who has better heroes, stronger teams, and more hams than you. That just gives you something to strive for in the game. In all, it’s a great long-term game with a great community. If you want instant gratification in a game, play Mario Kart..Version: 1.11.5

The Best A Mobile Game Can GetThis game has the perfect balance of RPG, base-building, online interaction, and puzzles. It has great features and more than one or two things to do in the entirety of the game. We need more of these rather than poorly programmed cheap games that took a day to make. Empires & Puzzles has great alliance features and account safety so you don’t have to worry about trolls and hackers. I like how you can choose to watch ads instead of the game popping up and forcing you to watch ads all the time. This game is good enough I would’ve figured it would cost money, but it’s completely free! The only complaint I have is that there are offers in the game that can cause pay-to-win people that you can’t defend yourself in a raid or win an alliance war. I love the base-building feature and the raid mechanics. The graphics are great and this game deserves more credit than it’s given. Overall great game and I would recommend it to anyone who loves RPG, team-building, and puzzle games that have an adventurous feel wrapped around it like a blanket..Version: 36.0.3

YikesFree to play is true. As long as you have patience. Unfortunately I was NOT born with that virtue. I have spent a tiny fortune in the 3 months I’ve been playing. When you receive a new hero (anything above 3 stars) it’s really fun to put them in a dummy team and go back to early levels just to see what they can do! However, a lot of the teams take the game too seriously. If you randomly join one of the BIG 200 teams... you best pray they don’t notice... if you are just starting out. Somehow, you become a liability during WAR time and you will be dropped from the death squad. It really it’s the a big deal... however being dropped will count against you come reward time. All of your effort from your first team gets wiped clean when another one of the teams graciously accepts you into the fold. Don’t take it personally and just have fun with it. I do. So much so.. that I’ve considered wiping it from my phone. The call of the summon is waaaaay to powerful to resist sometimes. Truly love this game though.Version: 32.1.1

Decent game, pushes for money a lotOverall I think the game is pretty good on its own. The developers did a good job with the story and character designs. Bad part is that it’s all about money. Every time you log in and everything you do, there’s a notification to spend money. You can progress through the story very slowly and grind for a long time or spend money and progress at a decent rate. You can participate in raids and guild wars but unless you’ve put months in or spent money you won’t do very well for a long time. It’s a serious problem but I doubt it will ever change. The game also has a way to completely keep the board void of a color or provide an extremely limited number of the color creating issues for matches and what not. It’ll also cut you down to one move at a time from the start and you won’t be able to get combos. Honestly, the game just plays as if it wants to frustrate you to spend money. It would be an amazing game if the developers didn’t push so much to make a buck. Sorry to see something good ruined like this..Version: 39.0.1

BEST GAME EVERI previously wrote a bad review on this game, but I had to update it. This game is amazing. I truly must say this is the best, and most rewarding game I’ve ever played. All I can recommend is patience. Yes there are quirks to this game, sometimes the raids aren’t fair, sometimes the summoning isn’t fair, but trust me when I say it will all even out. They’ve really upped there customer service also. If your writing in to ask a question and not asking for your gems or money back, you will be taken care of. Again I must stress that on this game you win some and you lose some. I’ve spent alotta money on this game. And that is 100% by choice. This is NOT a pay to play game. It’s just gonna take longer to get the hero’s you want and level up etc. Give this game a chance and I promise it will reward you, and give you unbelievable satisfaction. GET THIS GAME NOW!!! There isn’t a better one in this genre, period. Thank you to the amazing staff, and for being a game that actually listens to its players. THANK YOU GIANT GAMES!!!!.Version: 15.2.0

Good game but...I’ve been playing for well over a year. I don’t spend much on the game other than the vip pass which is like $4.99 a month. I get daily gems and 2 daily summons. The daily summons is laughable due to 99.9% of the time I get 2 one star heroes. 3 times in the year I got a three star that I have already. It took almost a year for me to draw my first five star hero. I have 3 now. I drew 2 and one came from my level 20 training camp. I have a pretty strong team now and am excited to keep growing stronger. I am busy and work crazy hours and I usually play daily but, I do have a life and I don’t always have time to log in and do much of anything. That does make it an issue with alliances. I decided to start my own and play by myself because I don’t care for the hardcore players giving me ultimatums. I enjoy playing at my own pace and learning as I go. I have had many enjoyable hours building my teams and my home base. I like that the game is growing. I hope for some new levels soon! I recommend the game if you have patience..Version: 22.1.0

Sure, I’ll leave a review.This Atlantis thing you’ve got going on, brilliant. You made sure that you can get 97 of those coins so that you’d have to beat at least 1 level on hard to get a character. Cool. Except for the moth on the last wave of the FIRST level. He’s OP. And unless I’ve already spent a bunch of money getting other characters there’s no way on Earth I’m beating this fella. I spent 175 gems to keep fighting, thinking that maybe it would be enough. It wasn’t. He can take out an entire crew. Just 5 turns. Unfortunately he had about 25% health. Which meant he could wreck twice in a row and still have 20% health. It’s a nice mix between “very clever way of getting people to spend money” and “good lord I have to delete this because I’m not adding it to my list of bills”. Thanks for the short ride. My dreams of having at least one character that wasn’t run-of-the-mill have been shattered and I’d rather just play sudoku now anyways. Sustainability is key. But by all means, swipe as much money from the people who can afford it and just start a new game once this one’s done. - Average person.Version: 1.14.2

WhooooWell done *****.Version: 1.6.3

Needs better internal marketing and balanceThis game overloads on internal marketing all of the wrong type: spend cash for more. I think each time a new batch of heroes pops up everyone should get a token in their inbox that when used gives them a hero of that batch. People will be far more enticed to try to get heroes of that batch if they already have one, upfront, for free. Also improved balance is a must. Including lowering gem cost, etc..Version: 36.0.2

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 40.0.0


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