UKG Pro Classic Customer ServiceKronos Incorporated

UKG Pro Classic Customer Service

  1. UKG Pro Classic Customer Service
  2. UKG Pro Classic App Comments & Reviews (2024)
  3. UKG Pro Classic iPhone Images
  4. UKG Pro Classic iPad Images

Ultimate Kronos Group's UKG Pro Classic mobile app delivers instant and secure access to relevant employee information and tools. Managers can make informed decisions and take immediate action with real-time data synchronization.

Employees can quickly access their personal HR and pay information, communicate with coworkers, request time off, and more. The UKG Pro Classic mobile app makes it easy for managers to respond to employee requests with the ability to receive push notifications.

Download the app now and stay connected at work, in the field, and on the go.

Please note, the UKG Pro Classic mobile app is only available to authorized customers of UKG Pro.

UKG Pro Classic App Comments & Reviews

UKG Pro Classic Positive Reviews

Over time trackingMy main complaint “and maybe it’s the way my employer has it set up?” Is that I have a bi weekly time card. Wish it would it keep track of ones hours weekly. So if you have overtime the first week of the cycle and don’t want or not suppose to do OT the second week you knew how many hours you had for that week at a glance instead of having to add up each day and subtract …. Also why can’t it show you your time in minutes instead of hundreds of an hour? An alarm function would be nice for that to. So you could have x minute warning to give one time to lock up or whatever before punching out.Version: 2.48.0

So soI love the integration with payroll, benefits, company info all in one app. The scheduling portion is light compared to HotSchedules. The most disappointing aspect is that notifications don’t seem to work. Email and phone are correct in profile, but I get neither email nor phone notifications about schedule updates. And although I have notifications turned on in the app and enabled in my phone’s settings, I don’t receive push notifications. Also, doesn’t seem to integrate with Google or iPhone calendar. These all are pretty standard features of every other scheduling app I’ve used. Update: Another feature lacking is the ability to offer a shift to a particular individual (available in HotSchedules and Harri). Also, an internal messaging feature would be nice, to connect with managers and coworkers about shift offers, questions, etc. (Available in SlingShifts and Harri). Finally, another feature standard in other scheduling apps, and which would be helpful, is the ability to see pending pickup/swap requests and also have the ability to cancel pending requests..Version: 2.49.1

Works only on or employee platform. Will not work for multiple jobsI use this for my position at one of my several on call jobs at hotels and parks in the Orlando area. These places all use Kronos for payroll timekeeping and you keep track with this app. My issue is it will not allow to interchange these 4 different places to track time, pay or sign documents or check schedules. I constantly have to stay on top with managers, as I cannot run more than 1 employer. Cannot load multiple apps for other jobs and have tried to erase one address to put another to see if that works…and it does not….this was when it was Kronos. Is there any possibility to list other employers and scroll to one you want to use. I know others with several on call positions in same dilemma..Version: 2.27.0

Please fix this one thingAs of the update for August 2023, I have noticed that when manually entering time, the scrolling feature is harder to use. The scrolling is choppy and when indicating the time you want to select, it is not at the very bottom, and I’m constantly selecting the wrong time. The color of the text is only very slightly different and it’s hard to see the difference in the time you are wanting to select vs the rest of the scroll. Aside from that, the app is very convenient and easy to use. It is feature rich and saves time having everything in one spot..Version: 2.51.0

Always getting locked out.I use to use the website which would make me change my password every 6 months and would never remember the change due to password specifications. Now I use the and and had my password saved with Face ID and now it says suddenly that my session has expired and cannot access my paystubs again. So tired of going to HR to get logged in. I hate that businesses use your service. I just want it to be easy to check my paystubs without jumping through hoops a couple times a year. 🤮.Version: 2.49.1

Checking HoursSo far the app is like of nice you can see your details about your taxes and the breakdown of your paycheck when it comes to taxes and gross pay would be great if you could actually check your hours to make sure that everything is right or check and see if your missing hours but when you click the time button it takes you to a page that just says error and I even updated the app within the last 10 minute thinking that may be the problem but same thing when that’s fixed and you can actually check your hours (Time) it will be a great deal better in my opinion.Version: 2.51.0

App LoadingThis is my first review. I had this app for 8 years never had issues. Just yesterday, I’ve noticed that it won’t load everything including calendar, time card, and time off. It will will say “it looks like something didn’t load right. Tap reload to refresh app.” Did that nothing. I’m not sure if it’s my phone or the update I did but I need to access everything before going back to the actual safari browser. I hope someone sees this. Thank.Version: 2.52.1

IdiocyThis app can be very frustrating as far as location. You can be standing inside the building and not be in range but you can be driving out of the parking lot and be IN range. Also, it’ll say that you have successfully logged your punch in/out but when you refresh the punch doesn’t show. So it didn’t actually work. Then you have to punch 2-12 more times for it to actually show up upon refreshing. Everyone dislikes this app where I work and there are hundreds of companies under our parent company who use it. I wish they’d find another time keeping company..Version: 2.49.1

App can use rework for time off requestsSo I like the app for being able to view my paycheck and have no problems logging in like the others have spoken about. But I will say the one thing that you guys should add is an option of “Other” when you submit time off requests. And then write a comment to specify. I say this, because I don’t want to use my PTO every time I request a day off when I rather submit “Other” and explain that I just want that day off to be one of the regular two days we have off in a seven day work week..Version: 2.0.2

Works pretty goodI use this to do some quick checks on my paycheck and time off. It would be sooo helpful if we could do time management and time punches from the app. We have to do daily time punches and add some line items in management. It is very cumbersome to have to use the desktop version for this. Everyone uses their phones and it’s easy to select the wrong thing with the micro text. So if it’s possible to utilize the app, I know a whole bunch of folks that would greatly appreciate it!.Version: 2.31.0

Terrible!We were updated from ultipro. I can’t do anything with this app. This is how we put in for vacation and look at our timesheets and pay. It won’t let me do anything. I’m seriously looking for any help with this app. For now I’ll have to use the HR portal that I can only access at work. Probably going to delete this off my phone since it’s useless and taking up space. Update—the developer updated on their end. Now it works as it’s supposed to. Thank you!!!.Version: 2.20.1

App crashApp isn’t working. Keeps saying “trouble connecting to the sign in network”.Version: 2.49.0

Works wellI’m able to see my payroll, tax forms and org chart. Works as expected..Version: 1.25.19

Remember me optionPlease add the remember me option during the login process. I have to manually type in all information each time I need to login. Every other app I use has this feature yet somehow a massive company like yours does not have this some how? I haven’t had a lot of the other issues other users have experienced other than a couple times the past few months there were technical issues where I could not login that resolved itself the following day..Version: 2.41.0

Latest updateSince the newest update I’m not able to see the PDF of my paystub. Is that something the employer sets or something removed in the latest update? Up until then I loved the program and found it very helpful..Version: 2.41.0

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UKG Pro Classic iPhone Images
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UKG Pro Classic iPad Images
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