Facetune2 Editor By Lightricks Customer Service

Facetune2 Editor by Lightricks Positive Reviews

I have had this app for a long timeI have loved this but all of a sudden it dose not work . I have asked for help they just give me a lot of junk that only a lawyer could read When it has worked I really loved it but right now I so upset because I can’t get it to work . It’s a google app and they want me to buy an upgrade. When it works it’s a 4 Star now it’s a one star! This app contact me to clarify what was going on. The error was mine not theirs. I still don’t fully understand as I use the app for a very long time. But it appears that I had not paid for that app so I appreciated them contacting me and clarifying what was going on. I would give this app a very strong 5 stars and do appreciate contact with them with clear and easy to understand information about what had been going on.SallyrenaVersion: 1.9.6

Retouch and Paint featuresI read a review prior to writing this one that discussed the same issues I’m having. I honestly think the developers of facetune are talented and have created an amazing app, however I don’t think its fair to suddenly update the app and start charging for two features that have allowed them to gain so many downloads: the retouch and paint option. I use this for work, for myself, and for friends who need help fixing photos. Frankly, I pay too many subscriptions to be able to afford another one just for these two options. I think that they can increase their revenue for the app by adding more features such as hair color or clothing (available through subscription) rather than charging for the ones that were once promises to be free. Please open these features up to free users again, those who can afford to continuously pay a subscription will pay for the other, new, and much cooler features you guys have been adding! App is great in use, no crashes, it was just this one thing. P.S. it seems that the hype over facetuning that has been introduced by influencers has made the creators believe that they should suddenly start charging more for what they call a “selfie editing app”..VicobregondVersion: 2.7

Not as good as beforeI used to really, really like using this app for its free options. The retouch options were (and still are) mostly available, as were the reshape, and the paint option was probably my favorite, because there was so much you could do with it, from changing lighting on the face, fixing skin discoloration, or touching up or adding makeup. It was a game changer, and I couldn’t find another app that matched it in that regard. I really relied on the retouch and paint features, the latter especially, and were the main reason I used and recommended the app to others. Now that it’s added new features and rendered some of those previously mentioned features - namely the paint option - only available through subscription, I’m enjoying it a lot less and looking into using other apps. I’m sure that the newer features would be useful to some people, but I kind of wish that I could have a choice to opt out of them + just retain use of the previous gestures without purchase. Idk. My rating went down a star because of these new added “perks” that are, in my opinion, a lot less useful..Imposter kinda susVersion: 2.7

Veiled promises and unrequited loveI used to love you, but you’ve backed out on the very promises our vows we’re based upon 💔 I don’t want make this about money. It’s really about the kids. We only started out wanting two, but those two became so greedy that we had to take on second jobs to support them, and now we have no time left in our relationship for the love that started us. Now I don’t know if I even love our kids anymore… So the fun is over when I have to pay for what use to be a stellar, free app. Now the basic intuitive features of face “smoothing” and lighting and background editing are just trials, and if I still have to pay a monthly or annual fee for a subscription of mediocre cheap-looking effects. I keep checking back to see if these features have improved with upgrades/fixes and if there are improvements to the free setting. Not to date. I will continue reading pro-reviews to see if the subscription of $70 for this app outshines Photoshop and Lightroom subscriptions and learning curves..ClassicalCajunVersion: 2.17.3

Not worth the financial investmentI do like the app, especially for things like removing acne from an otherwise good picture… or people. However my skin has cleared and I’m in therapy to remove myself from people I don’t want in photos. The point is that I no longer need the app so I canceled my subscription and deleted the app a couple months ago. I thought my child had put it back on my phone when I saw the charge for $7.99 on my card.. but when I looked it appears that they’ve still been taking my money. I needed a little money for gas and the second I loaded my card, Facetune2 charged me $15 immediately. Again, I no longer use or subscribe to the app. Why are you charging me let alone taking double the monthly amount? I did try to dispute it so I guess we’ll see how that goes. Would I have recommended the app before this? 100% yes. Now? Probably not. Shady..90BatsVersion: 2.14.1

Disappointing UpdateThis has been my go to phone editing app for years. I am a professional photographer so I use this for my personal photos in order to get some of the same effects as photoshop. I used the “background” function to often times replace people’s faces if they were blinking. I would take an almost identical photo but with their eyes open as the “background” and then erase everything else so just their face got replaced. It came in super handy. However, a few months ago I updated the app and that function completely changed and became utterly useless anytime I try to use it. I can’t “fix” or “erase” the areas I want to no matter how much I adjust it. This function was one the main reasons I pay for the app so unfortunately if it’s not fixed I’ll probably stop subscribing and have to find another app alternative for this function..LuSullyVersion: 2.19.3

Must have for any social media picsI absolutely LOVE this app. And paying the $4.99 a month is so worth it for all the extras you get. I have an Instagram account that I use for makeup and I hope to be an influencer at some point. This app has helped take my photos to the next level. You don’t have to change your face and make yourself look like someone you’re not, I’m not into that at all. But you can cover a blemish, fix your liner if it’s gotten smudged or faded, fix the tones of the pic (I use this a lot cause my iPhone can tend to wash me out) add lighting to the exact areas you want it in, smooth out pores, sharpen details and textures, and so so so much more. I could not be happier with this app and will be using it on every pic I upload. Won’t be looking for a better app causethis one just does it all :).Mimi090810Version: 1.7.5

One of my go to apps for retouchingThis app is pretty amazing. It makes it incredibly easy to apply professional level effects to your photos. The most used for me are the "Relight" and "Eyes" tools. Unbelievable that such a powerful editing tool is in my pocket! I'm not a fan of SaaS, so I paid the one time price. Pretty expensive, but a bargain when compared to the cost of apps used by pros to accomplish these same types of effects. Just hoping it's continuously updated and I don't have to shell out again because Facetune 3 comes out. TL;DR Amazing app. Great features. Expensive. But still a bargain. Great job to everyone involved in creating this tool. You make me look like a rockstar when I take a picture, correct/enhance it in post and share it. My subjects are always amazed at how good their photo looks..MacuzerVersion: 1.6.3

BEWARE!! -1 startTried the free trial & realized with my arthritis It was not a good choice for me. I thought I had unsubscribed & had deleted the app but then a charge showed up on my credit card. Okay. If I was remiss there were 2 choices for 1 mo or 1 year...I had not chose either and get billed for $38+ rather than a $5.95 mo? I have tried to work with Apple who advised me to contact the company which has no contact info. NO WAY would I recommend a company that appears to operate in such a nefarious way. **** I love companies who support their product..this may have been my issue but as mentioned above my hand immobility made it problematic to use..hence I stopped the trial after 2 days but was charged for a year. I was refunded my charge and thank you! Great job!!.WalkerrphVersion: 2.1.3

Pricey but Worth It!This app is by far the BEST photo editing app I have ever used. You can literally do ANYTHING to your selfies, to achieve whatever exact desired effect you wish. This app gets all the little nuances completely right! Even my less flattering selfies come out ravishing after I’ve used FaceTune for enhancements. It is so unbelievably versatile and the tools are comprehensive for whatever you might need. They really thought of everything! I wish this had existed years ago! I never post a selfie or portrait to social media without running it through FaceTune FIRST. It’s become a necessity on my iPhone and my go-to app for all things selfie related! The price is steep but worth it for what you get and how often you’ll find yourself using it. Five enthusiastic stars! ⭐️⭐️⭐️⭐️⭐️.RenaeGreenmanVersion: 1.9.6

Amazed........butThis app is amazing and I can see what people would pay for (ok not really the 70$ for lifetime especially since the first one was only like 4$) but any way my only question is why are basic editing tools such as saturation, highlights, and shadow for vip only??? I mean literally every single editing app free and paid has these things. Even the editor in your photos. This doesn’t really make since to me and it is annoying going back and forth through other apps to have to use these tools. I understand you want to make money but tools like those should just be a given that they are free. One last thing. I wouldn’t say this is app is worth seventy dollars for life time or doing a continuous subscription. A One time purchase of like 7-10$ is probably more of the range this app is in. Great app but yeah..Jesse lee16Version: 1.9.6

Nice app! But has lots of bugs.I use this app almost EVERYDAY, I find it essential to edit my professional photograph. Due to the fact that I use it so often I’ve noticed some bugs and defects, for example, when I want to crop a picture, after I do it, and want to use another feature, the app freezes for a moment, this is very annoying. Something similar happens when I want to use the darkroom feature. Also, when I’m using the “paint” feature, the options for the colors are right side of the picture, so when I want to color the background, it becomes difficult. Also, it crashes sometimes and I loose all my progress. Overall, this app is great, it has so much potential, I definitely recommend it, but it would make me 100% if y’all were to fix these issues, Thank you so much..GrettaciaVersion: 1.7

Facetune is amazingThe amount of control over individual facial features is amazing. I give it 5 stars. It is a must for retouches. I was hesitant because of the price. I bit the bullet and bought the full app. I think it was during a sale. So glad I did. Hope they keep updating this app and don’t create a facetune 3 that I will have to pay for it again. Some features that I would like to see are: adjust hairline, add facial hair and hairstyles/colors, add teeth to a smile like “FaceApp”. Add a background feature can definitely be improved. So could some of the eye color and eye reflection features. Appreciate the new neon lightning feature. Please continue to make this app better. Would like to lower receding hairlines ASAP. Important for my retouching of older men. Thank you developers !.CHEEEECHVersion: 1.16

Definitely an advance!Updated Review: Yes, it's a subscription app. But the developers are constantly improving it and adding WOW! features. Their latest trick are automated backdrops that, in two taps, permit backgrounds to be changed with amazing accuracy. Facetune 2 is the real thing, an app that can still do magic! (And to dispel any doubters, I'm just a more-than-satisfied user with no connection to the publishers.) Like others commenting, I was disappointed to see version 2 of this app go to a subscription model. But a rating should be primarily on merit and only secondarily on cost. And Facetune 2 is a substantive improvement over the original Facetune. Many more features, of which some are quite unique, including some remarkably automated edits!.StevearcherVersion: 1.9.3

BRING BACK VIGNETTEI have paid for the monthly subscription for this app for about a year and i am HAPPY to do so as it is my go to for editing. As a content creator, it is frustrating to have to use several apps to get the end result you desire. However, with this recent update to add sparkle, hair colors, and clothes, some of the old tried & true features have changed. I use the vignette option probably half the time i make edits... it has now moved to the “edit” tab and it is simply not the same. it is far less customizable & basically not useable for me anymore. I need this feature back to the way it was, PLEASE. also, rather than introducing childish edits like hair color & clothes, please consider adding the capability to watermark photos within this app. it would be life changing to have this feature..SalspiceVersion: 2.9.4

GoodI've been using this app for a while now and I was happy with all the features I could use for free but every now and then when the app updates, it takes away all the good free features I was mainly using to edit. The reshape, paint were things I used a lot that was free and now apparently I have to pay for them which is disappointing. On the face edit when it updated, new features like editing the size of the face, lips, nose, eyes or eyebrows were added to use for free and now it's not. The paid features that were before free make me use it less as it was the main thing I was using it for. I would still give it 3 stars for the work it gave before the update and for the couple of things that I still slightly use that are free. It is a good app just disappointed with the updates..BiBiqueen👑Version: 2.9.1

Great! But...I Love facetune 2 it’s definitely an upgrade from the first one but I still have a few issues. Firstly in the tones/ paint region of the first one you can choose any color from a color palette and make whatever color you want, however in the second one that option is gone and you have to pick from options that they already have which really limits how far you can go with the tones. Secondly in the tones and paints of Facetune 2 the colors on the side are too big and if I want to color over something on the right I am not able to unless I start from the left and work my way to the right and then erase afterwards which is kind of a hassle if I am just trying to change a simple tone. Overall the app is great but would love to see an update with these fixes!.Mewtwo3773Version: 1.9.6

This is great!Since original facetune costs money, I thought this one would be one of those things where you download it and it's like ”oh, actually pay for everything” but it's not at all. When you download it, it DOES say that there is a premium and shows things from premium, so I still kinda expected that there would be barely anything for free and what they did have was garbage. The season for this is because I have been let down by so many editing apps before this. However, this is the first (and best) free app with a lot of free features. That's amazing! There are still so many great features available for free and I love that! Thank you!.EpicJAMoutVersion: 2.3.1

Pretty nice...Surprisingly, I can easily work with this app! It is good, for one thing. However, we can not even save our own pictures? That is ridiculous! But, on the bright side, here’s a quick tip: Because you are unable to screenshot your photos, press your home button twice so your photoshopped image with be visible. You are now able to take a picture without any money spent..Concerned among us playerVersion: 2.9.2

Great app.I love everything about this app, it works. (I’m a pro user) it’s not expensive at all. Plus the features are exclusive. In love.User28374Version: 1.6.3

PEOPLE: stop blaming the developer for being charged!!!Seriously, if you don’t know how to turn off a subscription through Apple IOS yet DO NOT get the app. EDUCATE yourself first! You have a freaking apple device. LEARN how to use it! It is SO easy to turn off a subscription. I’ve done it MANY times and have never been charged! It is your own fault if you get charged. READ before you download anything! Ok, Rant done :-) Breakdown: Settings —> iTunes & App Store —> Apple ID —> View Apple ID (might have to sign-in) —> Scroll down to “Subscriptions” —> Select Facetune2 —> Cancel Subscription. That’s it! You’re done! If you cannot follow these simple steps DO NOT download the app!.UrbanbelleVersion: 1.20.4

Worth itIf you know how to use this app for what it does and beyond you’ll quickly realize that paying for it is worth it. This whole app does more if you use your imagination. It’s definitely the best app for major edits. I use Snapseed and Facetune for everything and I love it. They keep getting better and better. Sometime I can’t believe how some photos turn out just with a few touch ups. Love it and I can’t wait to see what else they do..ChyLLdeVersion: 1.6.3

AmazingI'm in love with this app!!! All the new features are awesome! Bless the creators 🙏🏻🙌🏻.555789281873Version: 1.6.3

LovelyGreat app. Easy to use.LucasAlphonseVersion: 1.6.3

SuggestionShould have individual options to buy, I don’t have the money to pay for the subscription to the app but I loved the things that are now vip only and can no longer gain use from the app! :( I would definitely pay for certain features of it that I’ll actually get use out of if it’s made an option! Hoping to hear from developers!.JeyiwbgsiVersion: 2.8.1

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Facetune2 Editor by Lightricks Negative Reviews

Just no.Selfish app creators. How do you have a “free” option with limited stuff “which Is decent limited stuff” but only allow us to “preview” our edits??? Then when we go to save the photo we edited with your “so called free” limited edition or whatever you would call it, it does NOT allow you to save a picture you edited using their “free” option. It tries to make you pay for it. So what I use to do was screenshot the photo I edited with the FREE option. But since the app creators are selfish they seriously put a block on screenshots 😂😑 don’t ask me how the hell they did that but that obviously doesn’t stop us 🤷🏻‍♀️ they forget how advanced & updated IPhones are now a days. A screenshot block didn’t block me from still claiming my “so called free edits” ya know the one they offer to you for FREE but then try to get you once you’re done editing your hphoto😂😂 I’m just making this review to let people know that this app isn’t all that. And how it has false advertising & how the creator really thought they would be able to not allow me to keep the photo I just edited 😂😂 there’s other ways of saving what’s on your screen other then a screen shot. “It was worth a shot though” 😉 but seriously people the App Store has way better and FREE editing apps that have the same exact options as this one & more. You cam, inshot, filterra-(my fave one ) Also love image effect edit lab. 🤓😏😏😏😋.ŁïzziēVersion: 2.7

Too many subscriptionsI have had this app for a very long time. It was my go-to app for touching up photos, changing filters, etc. but recently they updated the app and you are now forced to be a subscriber (meaning you have to pay) for certain options that originally, for a very long time, were free. I supposed that the creators of the app started catching on to the fact that some people were screenshotting their edited photos so as to not have to pay the ridiculous subscription fee (I don’t blame them for trying to screen shot anything. It’s ridiculous that you have to pay an outrageous price for something that was once free) and now you can’t even do that. If you try to screenshot it, a message pops up saying something along the lines of “nice try!” Or “it was worth a shot!” And telling you that you have to subscribe and pay a fee for that certain feature. Like I said before, I was a long time user of this app, I had it even before they switched it to “Facetune2”. But now with all these restrictions and fees, I have deleted the app and will no longer use it again unless they remove these recent restrictions and “features”. I hope this was helpful for anyone who plans on using it. It’s not a bad app if you’re willing to pay the outrageous amount they ask for small features..**1024**Version: 2.8.1

Destroyed photo + need email all of a sudden for support?I went back to the app after editing a photo. I was maybe exited out of the app for 20 minutes and when I entered again and went to edit the same photo I thought it obviously saved. My changes to the photo had been permanently altered, and I had not completely exited out of the app or refreshed it. Instead of the regular photo it was supposed to save, it saved a weird screenshot including some of the editing tools inside the photo. I had the blue curve marks permanently around my face from when I was previously editing my same photo. I also had the rest of the options for tools and editing options taking up most of the top and bottom of the photo. My face was the only part of the photo that was visible and the original photo included my whole entire body. I tried contacting support but it told me that I needed to two add an email to my account. From the beginning I have logged in with my gmail account email and password to use the app, because of this requested email issue I have searched the settings and found there is no option to add an email; therefore I cannot contact support about this issue. I am currently paying for the monthly membership and to experience these issues is inconvenient. Hopefully someone will reach out to me about this issue. Thank you..Michael Krueger VoorheesVersion: 2.11.3

Can do pretty much nothing for free.It is pretty terrible. The app works and all but in order to do anything you have to buy a membership like OMG WHAT!?! I tried to edit one photo but every time I tried to save the photo it it pulled up the join membership page. This app said u could use it and it would be for free but you really can’t. I just wanted to play around with some photos but I can’t. I tried to take screenshots of the photos but because of lines they added around your face I can’t have a good looking photo. Honestly the app is dumb. I would understand having to some money for things you want to use but not have a membership I was going to use this app what twice every three months? But now I am deleting the app. It is useless to me. At least if u r going to have the membership thing show what u have to have a membership to use. Also what about the people that already bought everything? Now they can’t use it unless they also buy the membership. There are plenty of free app editors that I can use instead. I would try out the original Face-tune but it already costs money and I have no clue wether I need a membership there too. This app was a waste of my time. I had to put it at least a one star but honestly this is a zero star from me..Lexi partnerVersion: 2.10.4

I’m so disappointed.I NEVER write reviews but I’m so disappointed about the updated Facetune 2. This app was one of the best photo editing apps that I have ever seen. I usually use Adobe Photoshop (with my school acc) to edit my photography. However, the app for Adobe Photoshop is really confusing to me. Facetune 2 offered a free app that provided an easy-to-use Photoshop application to fix everyday pictures and make them look high quality. Then, they got greedy and decided to “make some things cost money” in order to provide new tools. The new tools are not relevant and nearly as usable as the ones that used to be free. Listen, the free version of Facetune 2 always had in-app purchases, which is totally understandable; Until they made the most crucial tools cost money. For example, the paint tool is a great way to brighten backgrounds subtly and enhance vibrant colors in pictures. It gave you free range to edit your hair color, eye color, shirt color, sky color, car color, etc. Then they decided to make it offered to members only. They did this with all the popular/needed tools and now the app is useless. I’ve switched back to Photoshop and FaceApp (which is free). I’m just so disappointed with the updates, maybe if they ever go back I’ll re-download. Until then it’s 0 stars from me..Amizingal11Version: 2.7

I use to love this appI started with the original, later paid for the second one and was quite happy with it even though periodically I had to relearn a feature because of an update or add on. Slowly the add ons became useless for me and the features I paid one time for weretaken away and replaced by an outrageous subscription to add back the useful features that took me some time to perfect along with all these newer items that were sub par and looked fake anyway. The best features were either taken away and now being charged again at a higher monthly rate or they were moved, modified or made less effective/ quality/ professional/believable/etc or buried in so many other layers of stuff that I quit using it. I try every now and then to see if they offer an alternative (closer to the facetune2 from a year ago at a reasonable price I would pay for using and be happy with). But its still leaning towards the canned presets and filters that so many others do. They used to-be so unique and semi-expert modifications could be made with precision that the professional apps could do with a lot less complicated processes. But I think they lost a lot of fans. Oh well maybe they will come out with a third one..M89ariaVersion: 1.13

The makeup features and SubscriptionsFaceTune, I used the app to practice makeup, not to pay to draw makeup on a character/human. The tools also won’t help or won’t attach to the right place when it’s clear and solid so it should. You also have way to many payed items to the point where you can literally just make your character smile and have glowing hair and some people really wanna practice makeup, now FaceTune 1 may have the feature but I am looking forward for FaceTune 2. I hate how almost everything you have to pay for. No one will use your app because how everything you have to pay. I’m 100% sure it had way better reviews when the new features of the subscription’s or blah blah blah wasn’t out. I still really hate how I can’t even practice makeup on a human!? You really think I will buy subscription’s no way! I don’t care if it’s 3 dollars I’m still mad because some people want it’s free because they don’t have the money! Sorry if the review didn’t make since or if it was mean but no one is gonna use your app if you have your subscriptions like this any longer so I recommend you change the app. ~Thank you for reading.Emmy loves kittnesVersion: 2.8.1

It’s.. not really freeOkay, I downloaded this app for fun. But I also thought it would be fun to just mess around with photos and make photos of myself... well... BETTER... So if you are reading this review before downloading this, the app itself might be free but to get all the good stuff you have to pay. Okay, MOST of the stuff you have to pay for! I would NOT recommend this for someone who is not willing to pay money (like me) and I know, you are probably telling me that “not everything is going to be free” and I know! I’m just saying most of the stuff you have to pay for which leads to some people deleting it (like me). Also, I have tried some of the stuff you have to pay money for for free, and some of the stuff isn’t even good! It looks totally weird and photoshopped and looks unprofessional. Although some of the stuff works wonders and is really good. But I’m not sure if you are getting what you are paying for. Your paying for good quality! Not bad quality! So these are things I am saying. Someone might have totally different thoughts on this game. But I will give this a two star. I deleted this but I am willing to try it again if things gets fixed. ⭐️⭐️.Dixina_PupVersion: 1.16

It’s okI used to really like this app for some basic photo editing but they’ve added two features (paint and retouch) that were previously free to the subscription package. There are still features that I like but taking away these two features that were already free (esp since I really liked and used the paint feature to add more vibrancy to photos) was a bit of a turn off so I’m gonna look for a new editing app since I feel that the few free features that are left can be found others that have more to offer. Like I get it they need to make money but to be honest I only use the app for very basic photo editing so to me it’s not worth buying a subscription to. I honestly don’t really recommend this app unless you’re planning to buy the subscription. If you are they do have some cool features but if you’re not the only things you can do on here is put filters on your pics and smooth/conceal your skin. and like crop photos and mess around with photo exposure but you can already do that on your phone so yeah not rlly worth the storage space..HdkdekxixVersion: 2.10.4

All the good features you now have to pay forI’ve been a long time user of this app like probably over three years and recently the tools i used the most and LOVED you now have to pay for. The reason why I had Facetune 2 instead of normal facetune is because I didn’t want to pay money for an editing app like this. Limiting the features unless you pay literally defeats the purpose of the whole “factune 2”cheaper app idea. if you’re willing to spend (wayyy too) money on an editing app like this, just get normal Factune. I’m deleting this app now because the only features it provides are features you can get on a million other apps. It’d be a different story if i didn’t have all the features before and had to pay for the good features from the start (i would have deleted the app right away if i had to pay for the good stuff anyway) but they were mostly free and then taken away which why I’m upset. It changed for no reason besides getting an extra buck. I’d like to hear a response for the purpose of having two apps that do the same thing for more money..FFzgFFYzzgGhZhxVersion: 2.5.1

Features that were once free now need subscriptionUpdating an app only to make it more expensive is completely disappointing. The two most used features: Paint and Reshape were originally free with Facetune 2, which was what made the app so special, but now they require a subscription. This app was originally a really exciting idea that allowed for amazing features from Facetune to be accessed for free. It was very efficient and although not all the features were free, the ones that were still free offered amazing tools for photo editing. Recently, the app created an update that, although it released new features, changed the settings for some of the best and most used features on the app and they now require the VIP subscription. The Paint and Reshape tools being free are what made this app unique and better than other apps. This kind of action completely cheats the consumers of this app and ruins the once great reputation that Facetune 2 once had. For the Facetune 2 developers: Please reconsider changing the Paint and Reshape features back and available for all users. Thank you..CharlsjrVersion: 2.8.1

Revision: 40 dollar app robberySoooo I did what I said I’d do in my previous review. I just kept it since I have to have it for work & idk what the last update did but when you go to refine the size of something or completely fuzzes it out. You also messed with patching, say when needing to add a patch of hair somewhere else it is completely different from what it use to be it picks up the underneath of the part you are trying to cover and makes it look crazy. When patching it is also extremely frustrating to rotate an image or turn your selection because it changes the grain of the patch instead of what you are selecting. Again for your pompous 40 dollars your development delay is beyond lazy. I canceled this app four days ago after I noticed you were going to charge me 40 dollars for your stupid app. Not ever in my life would I pay that for an APP- once a year or not! You auto default people to that and even when they cancel it so it doesn’t go through you STILL PROCESS IT. Your app doesn’t even let you selectively touch up like your free one. You’re basically a super expensive Pixlr. Reversing the charge..HellachelsVersion: 1.15.1

Bait and Switch...They used to have free features, still do, BUT now a lot of what used to be FREE for the 2 years I’ve been using it, they changed to now have you buy their subscription or pay the outrageous one time price. It’s fine if you want to have paid features, but they shouldn’t change from being free to having to pay for them all of a sudden. It’s messed up. You use it for 2 years, get used to the things you like, learn how to use them, and then all of a sudden 2 years later you have to pay for what you used to get free. I understand having to pay for certain features, but if other features were free for so long, why now should I pay for them??? Honestly, at first I was like, well I’ll just pay. But then I looked at the prices. Subscription for this app is crazy...the one time fee is even more ridiculous. The features are no where near worth that. There’s apps that do what this does and more and do them better for that price. Unfortunately Facetune has gained such popularity they think it’s okay to do this. It’s not..OneWhisper44Version: 2.7

I watched this happen, so not saying you should do it...So like many apps do, they have VIP membership subscriptions that enable you to unlock certain features. Well a friend of mine is a long time user of the app, but whenever she wanted to use a specific feature that could only be used in the VIP membership, she would just screenshot it. I’m not snitching on her or anything really, but I found this kinda funny. I guess there is a new update on that app that when someone tries to screenshot the photo edited with features without paying for the membership it now will say “It was worth a shot”—it was funny seeing her reaction! But what I thought was even funnier is that when that happened, it didn’t stop her for any longer than 3 seconds. All she had to do was screenrecord her screen for 5 seconds then once it was in her album, she screenshot it from the video & got her picture 😂😂 SO I say that all to say... you all miiiiight want to update your system a little bit to make more of a profit— I guess Gen Z is rather fast 😂🤷🏾‍♀️ Hope this helps!.Chelsey Annaliese-marieeeVersion: 2.9.4

Used to be one of my favorite appsBefore this new development, I would have given this app a 5 star rating. It was my favorite app to use to edit pictures of people. It was great and you could really develop a knack for it if you practiced as much as I did. But then today, I went on there to edit a picture and I noticed that two VERY basic editing tools are now payed function only. They had always been free to use and you could pay for other things like backdrop and glitter and auto-fixes. Facetune 2 took away reshaping AND paint. Paint is very useful for making things more colorful or even changing the color of things and color correcting things you are editing out,, as well as many other uses. These two functions were the main ones I used along with smoothing and now facetune has taken them away for a stupid fee. I would go to facetune 1, but even that requires a payment to use. I will not be using facetune anymore and I do not recommend other people do unless they want to pay for the most basic editing tools..Haz the lionVersion: 2.4

Facetune 1 is way betterI have had facetune ever since james Charles recommended it and i truly loved it. It was only like $5 and it came with everything i needed. Facetune 2 ruins it for me. You have to pay $6 a month or $70 for a one time payment! Now all of a sudden the original facetune isn't letting me update it because of changes that were made or something. I honestly wish facetune 2 was similar to the original facetune. Your not even getting that much out of facetune 2, there are several apps i can do the same thing for free. I would much rather have facetune 2 be like the original facetune, where you pay for the app and everything is included. For now i will be sticking to the original facetune. This one is super overpriced which in my opinion makes it worse. You guys should've have jumped into monthly and yearly payments and continued to have us pay for the app outright. It's going downhill :( . I was super happy at first seeing it was free and thinking i would only have to pay like $5 in the app but wow i was wrong..Kyla~MarieVersion: 1.25

So...Overall, it's fine. There's nothing wrong with the effects if they're used correctly. My biggest problem comes from the subscription fees. I use mobile photoshop constantly with peoples faces and it feels almost insulting to see that the only things available for non-payers to use are the things that are already available in photoshop, while the only things that bring anything remotely new to the table requires paying for a fee that is either: completely insane for a mobile app or one that seems small, but when you eventually forget it exists it piles up and slowly drains your bank account. At least the first Facetune one was a one-and-done $3.99 deal. I'll admit, some tools are very well done and are much easier to use for people with less experience in the whole "face editing field". But those things fall short when you realize you have to sell your soul for these minor conveniences. I'm willing to put in a little extra effort in order to get just as desirable results..Hard WriterVersion: 1.15.1

Way too pricyI’m really disappointed that facetune decided to go with a subscription model. I probably wouldn’t even mind it too much if it wasn’t this expensive! I’m so tempted to buy this app but honestly every time I just have to remind myself it’s not worth it. At the price of $70 I might as well get photoshop on my computer. And what bothers me the most was that at one point the app was available for one time payment of $30 and when I checked back later they had bumped it up to $70 ?? I was so SHOOK that they bumped the price up so much and it discouraged me from buying this app. A subscription model for an app like this in my opinion isn’t worth it. And the only perk old face tune users get is a one month free trial! No discount on the full version, nothing. 🙏🏼 If only I still had the opportunity to purchase this app for $30 (NOT YEARLY) I’d gladly throw my money at facetune but I don’t and I’m not spending $70 so I guess :S I’ll just continue to be upset over it and hopefully some day another app that’s just as good will come out that’s reasonable priced..Misa MisakiVersion: 1.10

Used to be amazing ... not so much nowThis has been my go to app for all my pics I need to edit quickly and simply. Up until recent... there is such a lag when I select any editing options. Especially if I’m just using the single tap to see and compare the original image to the one that I’m working on with. It used to toggle quickly between the two with just a tap which saved me a ton of time. This lag time is when working on the pic.... you could actually count to 3 while waiting for the selection to make the change. This app also won’t let you “patch” completely. It’s always transparent but I’m trying to get rid of an unwanted object in the photo, I literally can’t because you can still see the object through the transparent patched area. Lastly and very importantly... please fix this thing that makes it so I can’t edit any the bottom portion of my photo .... because the edited tools are in the way... the tools can’t be moved or minimized so in order for me to edit my photo at the bottom I have to turn my photo upside down just to reach the bottom part. Please fix these things! I used to LOVE this app but as of late I’ve been looking for another one that doesn’t have all these time consuming and frustrating issues. I should also add that I’ve been a paid member for several years..CynxRNVersion: 2.12

This app is encouraging fake beauty and the Devs are selfishThis app is not good for kids, teens, adults, or anyone. It encourages people to hide their real beauty and mask it with lies. I only downloaded this app because I needed to write this review to warn any young people to not use this app as way to make you look pretty on pictures for your social medias. This app was created for people who aren’t confident in how they look, but they should be. ALSO this was created to make money off of people who cared enough to change how they actually look. Please do not waste money on this app because your giving the Devs what they want. *IMPORTANT INFO READ NOW* If you are still don’t believe me, you can scroll down to the information section of this app and click on “In-App Purchases” and you’ll be able to see all the in-app purchases inside the app, which should help you understand that this a horrible app created to grab your money to fake your appearance..WiselyChocoVersion: 2.9.2

Ridiculous price for something that was previously free.I got this app a couple years back and I really enjoyed and loved using it. It was the only app that allowed me to use reshape but kept its original resolution and even location of where I took the photos when saved back to my camera roll. I never bothered to update because the app had no real problems or errors with it. However, UNFORTUNATELY, a couple hours ago I was having trouble saving some pictures to my camera roll, so I decided to update it to see if that’d fix the issue. To my dismay, I came back onto the app to find out that the ONLY tool I used on this ONLY editing app that I use is now $70 AND NO LONGER FREE. That is a RIDICULOUS price to pay for something that was free before and I feel robbed of my experience with this app. It was my favorite editing app and the only one that I used, but now I can’t use it at all. Make it free again and it’ll be 5 stars again..Mochi612Version: 2.4.3

DOWNLOADED APP 1st, READ REVIEWS 2nd, DELETED APP 3rdWell I learned from that. Next time I will read the recent reviews before I download any app from here on out. What’s crazy is I normally read reviews beforehand instead of who has the most users and the # of ⭐️ next to it. After reading both the recent reviews and the most helpful reviews, talking about the same issues that go back 1-2+ years ago, I decided to not even open the app. I know people will think 💭 “you should open the app and then decide what you want to do.” BUT if I had the reviews first, I would never have downloaded the app. So it’s a mute issue. Thanks to everyone that left a review. Not only did your reviews save me from spending money for no reason, especially during this pandemic. But you saved me from a headache, anxiety, aggravation, and my time which I can now use to search for apps that you all mentioned, along with the one I’ve used forever. DISAPPOINTED & DELETED!!.MarcysMansionVersion: 2.4

Afraid to do Free Trial Due to Poor ReviewsAfter reading all these horror reviews of people actually being charged even after they cancel the free subscription within the appropriate time, I’m a so hesitant to even try it. I read the reviews from the Most Recent not the Most Helpful. The reviews are horrible. Most not about the app itself but when it comes to being charged. If you don’t make it easy to cancel and if people are being billed when they’re not suppose to be and they are letting you know here but all you can give is a generic what seems automated response, then I would beware. Too many people are complaining about the same or similar things. You lost me before me even giving it a try. And I wanted to try. Trust me. But I don’t want to try at the expense of you tampering with my dollars and charging me. Then I have to deal with the frustration of “trying” to get my monies refunded? Maybe when I see better reviews, I’ll reconsider. Until then, I will pass..Facebook Fan2Version: 1.27

Quite DisappointedI purchased the subscription, because I liked the opportunity to edit some of my product photos, especially the backgrounds. But sadly the tools for adding/changing backgrounds do not work like the videos show. Supposedly you are supposed to be able to select a background and just paint it on the areas to change it and it would bump up sharply (as in crisp edges) against the objects in the foreground. It did not work for me that way. And I thought maybe it was because of the photo, so I tried it with a different photo to even worse problems. When I selected a background, it covered the entire picture and you can remove it from the center picture, but not crisply and is counter intuitive to the video instructions. It doesn’t work exactly as portrayed. I’m very disappointed and have cancelled y subscription because of it..ShoeshoemamaVersion: 2.11.3

Very DisappointedI have never ever written a review about any app before. But I will now in case any of you are looking to download this one. I DO NOT recommend this app anymore. This used to be my favorite app to edit photos because the free tools that they offered were amazing!!! Like the paint & reshaping option which were the ones I used the most. But all of a sudden they decide to update it and now start charging a ridiculous amount in order to use these tools that were once (for a very long time) FREE! And they also put a block on the app where you can’t screenshot the photo you have just edited. Honestly, it is not worth the money or the download just for those 2 tools that I really loved. I will be looking for other apps to use and will be deleting this one, I will not download it ever unless they offer those tools again and don’t charge a ridiculous amount. For that reason I give this rating ZERO STARS..Yesii87Version: 2.8.1

Better off getting the old versionSome of the basic things you use it the most for (smoother, sharpen, structure, reshape, patch, paint/tones) are no longer free. You already pay just to download the app....it was definitely a slap in the face to make the most common tools a VIP thing you gotta subscribe and pay for monthly. They’re all free in the original Facetune, just most of the tools in the original aren’t as advanced/upgraded and you gotta take your time to not mess up or make it look super fake. FaceTune2 tools just had some slight improvement so the tools are easier to use with more natural finish but taking your time you can still achieve the same things with the original. I would of rather they added new and unique features that were premium rather than taking core tools and making them premium. I would of rather they placed ads (but nothing too crazy) for revenue than charging for basic tools..MisaMisaMayVersion: 2.9.4

The update ruined the appI’d like to start by saying I used to love this app. It worked wonderfully... then they changed which features cost money and which do not. I have no issues paying outright for an app or even a one time payment for tools I need/love. I have the original Facetune which costs money, but it offers so little in comparison to what this app, Facetune2, used to offer for free. They took basic photo editing tools that were free away for a monthly cost. So If you only edit 1 photo every few months this is a ridiculous cost to pay for basic tools that use to be free. It’s one thing if they made the app just cost money but to pay MONTHLY for a single feature you may need only once, is ridiculous. Then to make matters worse, I was looking through reviews to see if anyone else was equally frustrated (since this payment situation wasn’t even listed as part of the apps update) when I saw a response from the Facetune team claiming some of the tools, that you now need to pay for, are in fact still free... which is just simply not true. I don’t understand the point of listing features claiming they’re free when they aren’t as a response to a customers constructive feedback and concerns. This is counterproductive, dismissive and tone deaf. This app that used to be wonderful seems like a now grab for money..VanessamariaaVersion: 2.7

Locking and unlocking features is SUPER ANNOYINGI swear facetune just cannot choose whether they wanna give us certain things for free or not. one minute the reshape tool and paint tool is free to use, next minute it’s locked and you gotta pay for it, next minute it unlocked again, then locked back again. it’s very ANNOYING. just make up your mind, it’s either you give it to us for free or not. at this point i will delete the app for good. y’all can’t be so selfish. you can barely do anything good for free already, they’re literally taking everything good away from the app unless you pay for it. it’s an actual shame, unless facetune unlocks the features again, i will soon be deleting. if you’re looking for an alternative, picsart has in app features, but their reshape tool as well as paint tool is free! and there isn’t any back and forth locking and unlocking. i don't recommend this app unless you have loads of money to waste!.__SarahMVersion: 2.16

Longtime User but this is App Extortion!I have been using Facetune for YEARS, and a while back paid for a full feature upgrade for a reasonable sum (it was ages ago so I’m thinking between $15-30?) This was more than I’d paid for any other app, but felt it was worth it as it really did elevate photos from my iPhone 6. I didn’t need the app as much when I upgraded to an iPhoneX with a better camera, but Facetune was still my go-to app for specialized editing. I’ve had to “restore purchases” more than once because the app ‘forgets’ I’ve paid for the upgrade. Today I went in and even after restoring purchases, I can’t access features that I’ve had for YEARS without paying monthly fees. Auto-retouching and healing are GONE and I’m being forced to pay for them monthly. That is like app extortion, ridiculous!! I’m done here. Will just use photoshop from now on. Bummer Facetune, I really enjoyed your app..Bmal4Version: 1.23.5

Upsetting updateI used to LOVE this app, but with the recent update they have decided to take away the most widely used tools and have them be only available for premium customers. I was even considering purchasing a subscription because I loved the app that much, however a yearly subscription is extremely pricey at almost $40 which is not ideal for most people. I’m now looking for a different app to use for my editing, but I’m really sad to leave this app behind. I’m hoping the app designers are willing to fix this update and give back the reshape and paint tools as I know many people are giving up the app due to this update. I would even be willing to watch ads in return for the tools. Just really disappointed that this app is trying to get more money out of people who really enjoyed the app by taking away popular tools..Disapponting_updatesVersion: 2.7

DisapointedI’ve used this app since I was in middle school, and it was always perfect and exactly what I needed. The VIP features that were given at the time were things that I didn’t need and didn’t use, and all was well. Recently, the new update took away the ONLY two tools I ever used and only made them available to VIP members. The ability to screenshot a photo after I “tried them out” was also taken away so there’s no way around it. I don’t understand the function of taking the only useful thing out of this app only for the purpose of pawning a dollar off your customers. I’m disappointed and annoyed, and personally think the app is 100 percent useless and doesn’t offer anything to help your photos after taking away tools. I would’ve highly recommended a couple months ago, now it’s not even worth the 30 seconds it takes to download. Don’t waste your time..Anonymous🐳🐢Version: 2.7

Removed the only reasons to use the appI’ve had this app since it was beta tested. Loved it. Never bothered to use another app. I’m deleting it off of my phone and will never use it again. To charge for features that have ALWAYS been free is ludicrous and greedy. I can understand premium options being charged, but these are BASIC. It shows a disregard for loyal customers who have been using the app for years. I doubt there was a justification for removing free features yet not adding any or adding more useful premium features instead of charging for previously included ones. Simply bc the market for selfie editing has increased gives no right to take advantage of customers. Choosing capitalistic gain is never a sound business policy. Incredibly disappointed. I know this won’t even be read, but I’ll be sure to tell everyone I know it’s not worth downloading anymore. Sorry..Mr MarcelVersion: 2.11.2

Every good feature is in the paid version onlyHate the fact reshape tool is now VIP. There’s no point of owning this app there’s not a single feature in the free version worth it..BwjrmntbsjoflnwbsigoebsVersion: 2.5.1

Used to be good until everything costs moneyI liked the “paint” functions in the app but now they decided to make it cost money to use which is ridiculous....Im really disappointed and I will be deleting the app because of it..Heebster_123456Version: 2.4.2

They’re now charging for tools that used to be free to use.Incredibly disappointed, I used to love using this app to edit my photos and do all my touch ups because this app has the best “paint” option, especially the “tone” tool. Never had trouble with the app before until I go to use the paint tools today and now they’re VIP only? They never used to be. Now I’d have to pay $99 just to occasionally touch up a photo on my own time/have access when I want it? Not impressed & hope they change that & the retouch feature, back to free..Will0w15Version: 2.4.2

Bad bad badI’m sorry to tell u that ur waisting ur time on this app it makes u pay soo much money and I think most of the five star reviews r fake not hatin just statin.Osl_poochesVersion: 1.19

SuggestionAfter the 3 day trial just have a pop up screen asking the user if they want to opt into a subscription and have a big button that says free use only option. Though practical for customers, I know this not profit friendly for business. Nevertheless if the product is worth it those that want to pay will pay. This has been suggested before I’m sure. I look forward to the developers response but I doubt it will come..Sj12345678)Version: 1.18

🙄Such a money grab what a stupid app 🙄🙄🙄🙄.Lovleyunicorn🦄Version: 1.6.3

They now charge u for paint and reshape!!So they updated the app to edit ur hair and clothing but removed the free feature of the reshaping and painting?! Those two are the only ones I use. Its ridiculous how they're trying to make money off of those features now. Its time to delete this app, useless.TiffsclosetsaleVersion: 2.7

Are u kidding meAfter years of this being my favourite app i am now expected to pay for the reshape and paint features?!?!?!? no way. bye..Ray171702001Version: 2.4.3

No reshape freeReshape was free before not now ... worst.Omk121244Version: 2.7

Trash after the update.I’ve used this app for a couple months, never had any issues. but after the recent update, you have to PAY for retouch. which you never had to before. retouch was all i ever used the app for, so it’s useless to me now..:') vurziaVersion: 2.4.3

Waste of timeThe app is now no different from your phone’s built-in editing tools. After the update, the reshape tool and paint are only for VIP. Very disappointed..KidravhlVersion: 2.4.3

Bring back paint for freeThe paint feature was free and now you have to pay for it..CupcakkeislifeVersion: 2.2.1

RidiculousGot a free trial to try the app out then woke up today with a bill from the app for 54 dollars !!!!!? Ridiculous just a money grab.Jacob5153Version: 2.0

Nothing freeCan't use any part of the app for free. All features require payment..RockyRoadsTooVersion: 1.20

😾I used to use this app all the time, mainly for the reshape tool, but now i have to pay for it??? like all these years it was free why do i need to pay now? i’m so mad like bruh let me live!! now i have to find a new app :( and i really liked this app before.[email protected]@2Version: 2.4.3

We brokeup.For years i used to count on this app to edit my pics. now everything is vip?? after all i’ve done? all my loyalty? im done with u facetune😪.Omg.arianaVersion: 2.23.2

Picsart does the same things for ✨free✨Lol it’s been nice but i’m gonna go download picsart now❤️.ThedisgracieVersion: 2.7

Bye bye FacetuneThis money hungry app made free features now premium. Deleting the app now 🤗 on to the next..Vanessa9980Version: 2.4

Prepare for a harsh decrease in users lolLoved the free version of this app, used it literally all the time for all my pictures, but they’ve made the option to reshape or resize parts of your pic a pro only thing since they’ve updated. I’m broke bro so thanks I won’t be using this app anymore. 🤷🏽‍♀️.EggHeadMcScootScootVersion: 2.4

They took away some very useful free features. Don’t update!They took away some very useful free features (e.g. shaping). Don’t update!.Very angry user 12345Version: 2.2.1

Don’t get itThe recent update made it so that you have to pay for all the features that’s you’d actually want to use. All the free ones you could use on Photoshop app for free and it would do a better job.Bob 162930271418"383661Version: 2.2.1

Removed the one feature I usedI bought premium JUST to use “relight” and your latest update took it away? WHY????.DLOBBSVersion: 2.1.1

Are you serious?I’ve been using this app for years and now suddenly I have to pay for most things that used to be free. The paint tools and liquify tool are no longer free, so what’s the point in even having this app anymore? So I can do things that my iPhone photo settings can do? Ridiculous.LoopyweirdoVersion: 2.0.3

ScamYou have anything to work with you have to pay for everything you can’t raven save it also glitches and will not get of if your i phone.GsysjdbVersion: 1.20.4

Really?I like how when people complain about the hidden cost the developers reply is “it’s free to download.”.ParrotscienceVersion: 1.20.2

Basically $100 appWhy is being able to use the full app forever $100..? Y’all remember when all apps were $0.99? Uninstalled immediately.BoopaloVersion: 1.19.2

.......I accidentally accepted the 3 days free and $50 monthly after... I don’t want this app nor to use it. How do I make sure this app doesn’t charge me? I’ve already deleted it from my storage..Britt772626Version: 1.16

Cost moneyThis app cost money. Lost of money..Jala.Version: 1.16

Absolute scamDON’T ACCEPT THE THREE DAY TRIAL OPTION AS IT WILL END UP CHARGING YOU FOR THE YEAR ($46). It’s an absolute scam. Avoid..Natchris1989Version: 1.16

NopeDon’t feel like getting ripped off by an app meant for thots. All I want to do is make my face altered in stupid ways why does it cost so much?.McdonaldsemployieVersion: 1.15.1

Money grabMoney grab I don’t know why people rate it so high. It sucks comparing with Facetune 1..Peachy112233Version: 1.15.1

They charge u every month🤦🏾‍♀️I honestly didn’t know i had to pay per month to use this app, which seems very inefficient compared to other apps..NikkiJenniferVersion: 1.15.1

DO NOT DOWNLOAD unless prepared to payPLEASE be careful and read other reviews before you download this app. The app stated 3day free trial BUT when you attempt to download it, there is a prompt for subscription selection. IF YOU CHOOSE WRONG OPTION YOU WILL GET CHARGED IMMEDIATELY! This is a DIRTY TRICK to get clueless people to ok the charge..GoldspeckVersion: 1.15.1

Never download - it is a trapOnce downloaded you are bound to subscribe... asking for a refund. I was auto subscribed for a 46 $ per year... sorry but i think that is wrong. Please help me get my money back!.Rick90sVersion: 1.15.1

Very disappointingNow we have to pay for reshape. Nope *app deleted”.Tash2937Version: 2.9.2

They make u pay for reshapingMy tittle says it all the app is useless unless ur paying for it before the last update is was oKaY cause they did remove a lot of free features but now they removed reshape from the free features this app is now stupid and not worth installing.Wap (world animal protection)Version: 2.9.2

Please give us back reshape and paint as free toolsWe use to have reshape and paint for free , we understand you want to make money, I believe we are all ready to watch adds , so you can earn but please give us back our free reshape and paint tools. Thank you.Alisamay123Version: 2.9.2

Removed free featureThey suddenly removed the free feature in an update that wasn’t clear claiming that it is fixing bugs. It feels very bad to have the items you rely on the most monetized after being free for such a long time. I’ll be deleting the app since it’s practically useless now..MiucciaboyVersion: 2.9.2

Removed the only free feature usedTitle says it all, they removed the only 2 features I used so I had to delete it. Reshape and paint.....GabrielpopVersion: 2.9.2

I wish I could give this app no stars!!!This app sucks!! I just wanted to post an Instagram pic but I’m not confident enough so I turned to facetune but to my surprise it costs money! I know I’m not the only girl with this problem. It is embarrassing that you are charging young girls money just to post something that will make them feel beautiful..Snowlady123Version: 2.8.3

Delete!!This used to be my favourite, go to, editing app! Now they made certain things that were free, not free anymore?? I used the painting more than anything else. This app is useless to me now...123hssVersion: 2.8.2

Expensive for simple toolsVery disappointed on the changes. Used to be amazing. Only used it for the reshape and painting tool, both are now taken away unless u pay $45/yr or $100 one time purchase. Hope they change it back to the way it used to be. Not worth it..Pinkhearts19Version: 2.7

All basic features are now paidCompletely useless app now that basic features are paid only..Amy9219Version: 2.7

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