Sleep Tracker ++ Customer ServiceVimo Labs Inc.

Sleep Tracker ++ Customer Service

  1. Sleep Tracker ++ Customer Service
  2. Sleep Tracker ++ App Comments & Reviews (2024)
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Sleep Tracker ++, also known as SleepMatic, automatically tracks your sleep from your Apple Watch like Fitbit. No buttons to press, just wear your watch to sleep. Automatically log your sleeps and naps and wakeup to see insightful sleep analysis.

- No manual start/stop tracking your sleep. It is all automatic, just wear your watch to sleep.

- All day sleep tracking. Sleep during the day? Take naps? No problem! No need to configure sleep window, no need to set when you wake up, the app auto figures out when you fall asleep. Even works for naps.

- Tunable detection. Is the detection off? You might be moving more or less than other people, you now can adjust sensitivity if our detection is off.

- See details of each night's sleep, including when you get in bed, when you fall asleep, when you wake up, when you get out of bed, and your restless/restful period during the night.

- Add notes, use #hashtag to categorize sleeps so that you can see trends and what (e.g., #coffee #party) affect your sleep.

- Manually edit sleeps up to 7 days in the past.

- See history of your past nights, weeks or months, at a glance

- Integration with HealthKit, store detected sleep data in HealthKit.

Just wear watch to bed, and in the morning get a sleep report. For Tutorial and Diagnostic guides, click "App Support" under "Reviews" tab.

Sleep Tracker ++ App Comments & Reviews

Sleep Tracker ++ Positive Reviews

I think this will work out in the long run.I just download this app yesterday morning (5/28) and have went through all the settings. I took a 2+ hour nap and timed it. It was off by so I adjusted the sensitivity. Went to bed last night and it was only off by about 8 minutes (going to sleep) and I adjusted my middle of the night bathroom break time this morning in the other portion of settings. Over all, once I find my perfect combo of tweaking, this one is going to be the best sleep app for me of all of them I’ve tried (and paid for 🤢) You have to be patient and perfect your settings for the best possible accuracy. The other thing I’d like to see is a combined hour and time of hours/minutes slept a night IF one has gotten up in the middle of the night instead of it being broken up. That’d make it a 5 star app for me..Version: 3.5

This one worksI don't know what the negative reviews are about, but they inspired me to write my own. I've tried a lot of sleep apps, and this one actually works like (or better than) my old Fitbit. There's no way to know the real accuracy, but after I adjusted the sensitivity, it matches my recollections of my sleep, including how long I was awake reading, better than any of the other apps I've tried. As for other apps: AutoSleep is just inaccurate unless I tell it when I'm going to sleep, and it says you need to have the complication on your nighttime watch face, which is basically the same thing. Pillow wants me to tell it when I'm going to bed too, and then refuses to work unless my battery is like 60%. Since I charge it in the morning when I'm getting dressed etc, that doesn't work for me. This one, SleepMatic, works great..Version: 3.6.4

Has a bug :-(My best friend and I both loaded this application over a girls weekend...the information from the first nights sleep was amazing...love the layout and the heart rates etc. The second night both of our watches were dinging almost hourly telling us to either stand up or breathe...ALL NIGHT LONG ! I have called Applecare and they state that it is s third party app causing the issue...and suggested either turning off the reminders for stand and breathe before going to sleep and turning the reminders back on each morning or NOT wearing the watch to sleep...that’s a work around I’m not willing to do :-( As soon as the developer fixes this problem I will reload the app..Version: 3.5

Quite fun after accurately set up.This is definitely worth the investment. I’ve recommended it to my family. Helps me track apnea episodes n compare to my weight n exercise+meditation regimen. My doc likes reviewing my results when I go in. I’ve found that I have fewer apnea episodes when i weigh less n exercise/meditate more. Duh, i should’ve known this. Need more time with my swordsmanship. As Miyamoto Musashi said of the sword ... This Is The Way. Especially at 53. I wonder what it will be like with series 7 or 8 watch assuming spO2 measurement improvements. I highly recommend this over the others in the market. I rank this number one in the top 5 in App store! Pillow n others were a waste of money..Version: 3.7.1

Thank you, best sleep trackerI am suffering with sleep issues and wanted to try apps that tracked sleep, I used for a few nights and got no deep sleep rating, so I did a blind test and got my wife to wear it, so same watch, same bed different person. I wanted to see if it really saw deep sleep. It does it tracked her and saw the deep, rest etc. On the bad side shows had bad my sleep is, but I know the data is true as we both show completely different sleep patterns. Then I emailed support, it turns out I can fiddle with the settings. Once I lowered the sensitivity, my sleep data is showing up correctly. I am happy, just wish the instruction is easier to find, but otherwise it is a great app..Version: 3.2

Amazing!This app allows me to do at home with my iPhone and Apple Watch five, what i used to have to go into a hospital to do. I can sleep in my own bed and get the same data that used to require me going into a hospital, getting hooked up to a bunch of wires, sleeping on a very uncomfortable mattress at an hour that was not normal for me, and having people wake me up every two hours to untangle me from the wires I had gotten wrapped up in. This has been a huge asset to me and my doctor to help figure out my health issues. It is well worth it to purchase the premium version, and to invest in an Apple Watch. It is the future Of health, longevity, and proper diagnosis and treatment..Version: 3.7.1

Love hate relationshipI have had this app for a couple of years now. For the most part itworks good. I don’t like that the wake time is not always accurate. When I change the time to reflect my actual awake time, it doesn’t change the number of hours slept. I have made adjustments in settings, it don’t change anything/ I appreciate that it tracks my sleep, if I’ve had a restless night, I can see that with the app. I will continue to use the app despite the flaw..Version: 3.6.6

The best sleep app for Apple WatchI’ve tried like four different sleep apps for Apple Watch and honestly, none of them hold a candle to what Fitbit provides. I made the switch from Fitbit to Apple Watch and just assumed that Apple Watch would have similar (if not better) sleep tracking. Not the case. BUT, this app gives you the best data and has the closest layout and information to Fitbit. It doesn’t try to be too fancy, but it gives you good data that’s easy to read. Only downside is that there aren’t longer trends within the app. I’m only seeing a 7 day lookback so far..Version: 3.7.1

Replaces feature I missed most from my FitbitWhen my Fitbit finally died I wanted a way to track my sleep with my new iWatch. I tried a few apps that basically wanted me to tell the app when I went to sleep and when I woke up. Pretty lame compared to my recently departed Fitbit. SleepMatic filled that gap by collecting heart beats via Bluetooth and calculating my sleep. SleepMatic syncs automatically to the Apple Health app so I can track all my data. Now I just have to remember to charge my watch during the day so I can track my sleep each night..Version: 3.3

Absolutely outstandingAccuracy better then you could begin to imagine, this wonderful app accurately shows you everything you ever wanted to know about your sleep but were afraid to ask, and could not ask (because you are sleeping)! The graphs and statistics are easy to understand, but once you’re grasped them really this is an outstandingly serious aid, to call it an ‘app’ does not do it justice. This is nothing short of miraculous. Thank you so much devs for this incredibly useful intelligent aid to understanding my sleep. Brilliant..Version: 3.2

5 star appI normally do not write a review but this app is good enough to write a review about, it's a great app before this I bought pillow, problem with that was if I forget to click record sleep or to tell it I woke up, it wouldn't know. Thought the iPhone app for this app is very primitive, something a guy sitting in the corner with single computer would do, even it is a single guy in the order I would suggest he hires a designer and improve the app looks and feel, it would really help..Version: 3.7.1

It’s been great; latest update crashesIt’s been working as expected since I got it about a month ago. It has some issues telling when I’m awake; I’m either awake all night or that time I got up to go to the bathroom isn’t recorded - none of the sensitivity settings in between seem to change much. Even with that I was very happy with it until two days ago ever since the last update - the removal of the compilation changes - when I try to open the trends tab the app crashes. Haven’t been able to open it all month. It’s getting rather frustrating as that was the part that was mostly useful..Version: 3.6.1

Doesn’t work at allI just started using an Apple Watch after years of wearing a FitBit. I bought this app because it supposedly works like a FitBit and tracks your sleep automatically, a functionality that seems to be absent on the Watch. Just to make sure it would work “automatically” (like FitBit) I launched the app when I went to bed (with the Watch on my wrist, of course). When I woke up in the morning, I checked the app again and it said “No Data.” So it’s pretty useless ...and I’m switching back to FitBit again..Version: 3.5

Love this app!Before I had SleepMatic, I used the AutoSleep app. AutoSleep said I was sleeping any time I had my phone or Apple Watch charging in the middle of the day, and when I was sitting down to read for more than 30 minutes. On the contrary, the SleepMatic app is WONDERFUL! After adjusting the sensitivity, it is working perfectly and am extremely happy with it! I’ve used it every night for about 6 months now and I am so glad I bought it! This app is a wonderful investment if you are looking to track your sleep accurately!.Version: 3.5

Could be BetterI love the fact that it automatically tracks my sleep but my issue is that it often overmeasures my sleep. Like it says I slept for 13 hours a few days ago but I really only slept for seven. I had sedentary activity for the first five hours. I even got up and walked to my car and drove home during those five hours and somehow, they were still counted towards the time I was asleep. I wish there was an edit button so can could edit out those five hours and make it more accurate. When it doesn't overestimate, it is awesome because it is usually pretty accurate..Version: 3.2.1

Excellent in many waysEver since i got the iPhone i have wanted to track my sleep. The model 2 and especially the 3 seemed to have the battery life needed for 24hours of wearing. So i tried a couple apps and THIS is the one i settled on. Easy to use, lots of data to follow and great features. My wife and I enjoy using it and comparing our nights rest :-)Then we had a problem with her watch and some general questions. All was resolved quickly and easily, great customer support..Version: 3.3

I couldn’t ask for anything moreThis app really records accurate information about my sleep, mo doubt this is the best sleep tracker. It knows when you sleep and when you wake up since I have to wake up every morning (obviously) it knows what time exactly I woke up and notify me soon after I wake up. Best part is I don’t have to do anything it does it with out asking or anything and it’s great with heart rate and everything with my Apple Watch series 3. Just great work! 👍.Version: 3.2.1

Essential AppI use this app EVERYDAY! Not a simple app, but the options are awesome. I love the latest update- the developers really listen and have worked hard to accommodate requests of users. Being a night shifter and full time student- I sometimes couldn’t even remember when or if I slept. I would be up for 36+ hours regularly. This app helps me to see patterns and better plan time for sleeping (seems simple- but if you ever worked like me you’d get it). Thanks for a great app !.Version: 3.2

Just the APP I NeededI need to know how I sleep, how long, how many restless periods and awakenings. SleepMatic APP helps me track my heart rate and sleep pattern as they relate. I sure can tell when I fall asleep without putting my APAP on and sleep just 3-4 hours and get up. Living with chronic pain from Fibromyalgia and facet joint degeneration make bedtime painful most of the time. When I pay attention to feedback I’m often encouraged to ‘force’ myself to get in bed or stay as long as I can at least nod..Version: 3.7.1

Auto Track Sleep for Apple WatchApp store should feature this app, it is that good. I’m a CARDIAC Patient and use these two Apps for my Cardiologist and GP, along with KARDIA a device smaller than a Credit Card that will record ones EKG using your iPhone, or Apple Watch. Get these two Apps no matter your age. Tracking Sleep activity, resting heart rates etc is very important for overall health. When these App developers provide an update, they provide incredible care for the user experience..Version: 3.2

Best automatic sleep tracker for Apple WatchI first purchased AutoSleep because it had great reviews online but after using it found it to not be accurate even after I followed the trouble shooting tips. Turns out the problem was the app itself. Downloaded this app, enabled it, and all the sleep the other app didn’t track this one instantly showed. Very accurate and even tracks my naps when I’m lucky enough to get one. Definitely worth it!.Version: 3.3

Best!I’ve personally tried just about all of the other sleep tracking apps and have never been satisfied with the results. This app is pretty accurate and after having used it for a long time, I decided it was time to test other apps out just to see if they got any better, I simply compared the data results between the two apps and still nothing comes close. Great sleep tracking app. Thank you!.Version: 3.7.1

Awesome and HELPFUL app!I have been using Sleepmatic for about 9 months or so and it is GREAT! I LOVE the way it tracks sleep with my watch, shows my heartrate and my restlessness and my probable night wakings. Obviously it is not 100% accurate all the time as it is on my wrist and not tied to my head and breath and legs like medical sleep monitors, but its pretty useful for the average person - and may help you decide if you need more medical support or to drink less before bed or exercise more. LOVE LOVE LOVE the latest update!!!!!.Version: 3.2.1

App crashesApp crashes when you try to look at previous data! I like to compare my days of sleep! I use be able to but it just started this a few days ago! I have restarted app and restarted my iPhone but nothing works! I would give you 5 stars but the app started doing this crazy thing of not letting me see my previous sleep patterns! I hope you all can fix this! Really like the app!.Version: 3.7.1

Just like FitbitIf you have transitioned from a Fitbit to an Apple watch, this is the sleep tracker for you. I found Pillow and AutoSleep both way too complicated after the simple tracking I was used to with my Fitbit. The layout of this app is just like what I had with Fitbit, and the tracking is more accurate than it was with the other apps too! Definitely get this app and don't waste your time or money on the others..Version: 3.6.4

Sleep trackerI’m re writing my review I originally gave 2 Stars because it was way off on my sleep after me adjusting the sensitivity levels trying to get a more accurate reading I still don’t believe it is accurate by how may times I wake up but it’s better than it was after customer service looked at my settings not sure if they adjusted anything or not I do realize this is not going to be 100 percent accurate but I was hoping for something a little better after the reviews I read before purchasing.Version: 3.4

Doesn’t work with Apple WatchI would love to be able to rate this 5 stars. The main reason I got this app was because it had everything I was looking for: auto sleep detection, hours spent asleep, and graphs. It also seemed to have all of this available on the Watch interface. However I noticed that the Watch app doesn’t update recent sleep data unless you open the IPhone app. Is there a setting that I missed? Hopefully this is coming in another update or I will have to look for another sleep app..Version: 3.7

Sleep appThis is probably my favorite sleep app and I believe I have four others plus some meditation apps that I use primarily for sleep. I like the way the data is presented. I give 4 starts because it is always trying to sell me add-ons to the app. I wish that wasn’t the first thing I saw when I opened it. I really like the variety of white noise selections as well. Great app guys!!.Version: 3.7.1

Sleep conditions kill - a great tool for insightSleep apnea affects so many millions and it has a negative impact on your life and health...and could lead to stroke, heart attack etc. SleepMatic is an excellent tool...when paired with an Apple Watch during sleep...you get a visual of your Sleep health. You can use this data to present to your doctor to get further treatment via a sleep study...and get on the road to better health. This is an excellent product..Version: 3.4

Awesome sleep trackerI got this app after using a couple of other competing apps and finding it fascinating and really useful. I do not have to push any button to tell it I am starting to sleep, it is so convenient. This app gives great data, it forces me to consciously focus on my sleep patterns and to allow for them as part of my wellness routine. In depth data and analysis really helps. Can’t recommend highly enough.Version: 3.2

Amazing informationI’ve used this for about 6 months now and find the data and tracking amazing. I use a CPAP machine. My CPAP tracking and this program track consistently. However I get quality of sleep and heat rate information from this device. I recently traveled and was without my CPAP. I learned that with out the CPAP my sleep quality really suffered and my heat rate gets too low. Mid 30s. Normal on CPAP IS LOW 50s. Great tech. Thanks.Version: 3.5

AwesomeI’ve used fit bit for years, I’ve had every one up to the ionic,, and never did any of them give me this kind of detailed information, I’m using the new Apple Watch +4 and I am very happy with this app. I’m a new user to the Apple Watch, hands down this will out perform any other sleep tracker on the market,, I highly recommend this to anyone who tracks their heart beat, and sleep,, ⭐️⭐️⭐️⭐️⭐️.Version: 3.6.3

Amazing App!Slices and dices one’s sleep in more ways than I ever knew existed. I am now sleeping with my Apple Watch on (charging it before I go to bed and, if needed, after arising for the day). It isolates, very accurately after setting the sensitivity, the various aspects of my rest. When I feel sluggish during the day, I can look back at the quality of my sleep and it pretty much nails the reason. So impressed with this app..Version: 3.2

An app I don’t want to be withoutSleep is top priority that effects my performance and function each day. I am an athlete with a sleeping disorder and this app has been a reliable resource to me for over a year. Just like the weather, it one of the first things I check before starting my day. My husband and I both look to the information the app provides, daily..Version: 3.6.4

Helped show low heart rateI’ve been using this about three weeks. I have been very fatigued for months. With this app I was able to show my doctor that my heart rate was dropping 20 bpm several times a day. Also that my sleep was not very deep and I was restless most of the night. This got her to put me on s heart monitor and now I’m getting a pacemaker. Which should help with the fatigue and dropping heart rate..Version: 3.2

Cheap but EffectiveFitbit personally has my favorite heart and sleep tracker. I couldn’t find a sleep tracker that didn’t require me to buy an annual membership until I found this one. It’s cheap and effective. I need to see what I need to see. I recommend you get one too. You won’t be disappointed, because it’s like a few dollars..Version: 3.7.1

Great sleep appNo need to start the app, doesn't drain your battery. If you are wear your Apple Watch overnight the results show up in the app I thought that the new Apple sleep app would have additional features but it has significantly less info. SleepMatic was already working in the background, updating my Health App but provides much more info like heart rate and restless sleep..Version: 3.7.1

Great appWhen I got the original Apple Watch I was appalled that it didn’t have sleep tracking built in. I researched and liked the reviews of this one so I reluctantly paid whatever it was I don’t remember. I have never been sorry. This app does its job. I recommend it. I honestly don’t check it every day but I’m glad to know the information is there if I need it..Version: 3.7

5 star reviewLike being able to compare current day with past days to see any trends in my sleeping. Not needing to connect to anything when going to bed & needing to connect when I get up seems like a nice little extra. Having tried other sleep apps this one seems to give ur morning results much more quickly then past apps..Version: 3.5

Great sleep trackerI needed a simple program to help me track my sleep patterns on my watch because I want stay healthy. It works good with my Apple Watch. I would recommend this program highly, it lets me adjust sensitivity because I am a restless sleeper and I don’t have to let it know when I am about to sleep like other programs. It also tracks my heart rate while I sleep..Version: 3.3

Great appWhen I switched from Fitbit to Apple Watch I missed a lot the sleep tracking feature. So happy since I found this sleep tracker app. Also want to tell about great support when I switch from iPhone 7+ to iPhone X I noticed that my data incorrect and sent email to support and within hour I got reply with detailed instructions how to fix it..Version: 3.2.1

Great AppI’ve been using this app for several years, and once adjusted, it is pretty accurate in tracking my sleep. I like the way it displays the results and gives you a week’s view of your sleep patterns. And it feeds into the Apple Health app, so I can see the results along with my other health statistics. I hope Apple’s coming sleep tracker works as well..Version: 3.7.1

AwesomeThis is really helpful and accurate.Version: 3.6.4

Easy to useSolid app. Always reliable. It’s a great tool to use to compare results when experimenting with different techniques for falling asleep, staying asleep, activities before bed that affect sleep, etc. no gimmicks. Just information..Version: 3.7.1

It got betterI’ve been using for years now and so far the app got better. It’s very simple compare to Apple Watch native sleeping app.Version: 3.7.1

GreatWorks well.Version: 3.7.1

Find it does the job.Very coool.Version: 3.6.4

Great sleep appA lot of data and I really like it as there is nothing to start or stand.Version: 3.6.4

Almost perfectFairly dependable reporting the sleep pattern (as far as I can tell). But you have to jig the two interval settings to find the settings that work for you. Have not found better..Version: 3.4

Sleep maticVery accurate. Help to know if and when I sleep walk. Wish there were more options, such as snoring..how long total, moon phase, and weather upon waking..Version: 3.6.1

Nice appReally like this app!.Version: 3.5

Very impressed !!!I was using AutoSleep and tried SleepMatic. Had both for a week to compare and I was taking manual notes to help me evaluate which one was best for me. The results show that SleepMatic is very close to the reality ... AutoSleep is ok but I think SleepMatic is a little more precise and the interface is A LOT easier to understand..Version: 3.5

Good quality appsThe grads and info is great. Sync with iPhone in the morning is often delayed when using the appel watch series one..Version: 3.1.2

Very detailedLove this!!! I use it to see how much my infant wakes at night cause there is NO chance I’m remembering. Plus, it monitors your heart rate and gives an average. Highly recommend.Version: 3.3

Sleepmatic+++.Version: 3.7.1

Good appPretty accurate.Version: 3.0

Good but inconsistentSleepMatic doesn’t always pick up your sleep data but when it does, it shows nicely. You need to configure the app sensitivity options for your own sleep and it took me about a week to get it correct..Version: 3.1.2

Good appGood stuff.Version: 3.1.2

Very niceSimilar to Fitbit easy to use Great work. Thanks.Version: 3.1.2

Excellent appThe times are about 90% accurate for me, although my sleep patterns are not exactly regular. A must have app companion to your Apple Watch..Version: 3.1.2

I like it!Works very much like the Fitbit sleep portion, which has always been missing from Apple Watch..Version: 3.1.2

Useful sleep tracking app... should have a lite version for trialData is presented well with useful information and graphs along with heart rate. However, smart alarm is not working for me as it is unable to wake me up..Version: 3.1.2

Great App!I've tried several sleep tracking apps on the watch and this is by far the best. It doesn't use as much battery as the others and is quite accurate. Great purchase!.Version: 3.1

Not workingThought I'd give this app a chance. Seems to be working better since the last couple of updates. Sometimes it starts my sleeping when I'm just sitting in the couch watching tv before bed..Version: 3.0.1

Getting betterThey worked a lot to improve the app. Tracking sleep is getting better. Its fun not to have to start it. Would be nice to be able to set it after when its not accurate. Would also be nice to be able to see the previous days (maybe the last month). Would be good to have an email link within the app to give you some feedback. Its not like the fitbit yet (they have an amazing app and the sleep tracking is just wow). But its getting better... hope you will keep putting time and make this a must have app..Version: 2.6

Great app!Works automatically unlike all other sleep analysis apps on app store..Version: 2.5

The latest uodateWonderful app especially since the latest update. now sensing the sleep window automatically.. no longer miss my fitbit sleep reporting... Thanks.Version: 2.3

Back working after updateI have to hand it to the developer. If you point out there's a bug with the app, they're very quick at updating it. I'm still very doubtful of its accuracy with automatic sleep tracking, but it is getting better from update to update... And now it's back at syncing properly with apple health..Version: 2.4

Works like a charm!It must be the best auto sleep tracker in the AppStore now!.Version: 2.0

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