Air Quality & Pollen - AirCare Customer Service

Air Quality & Pollen - AirCare Positive Reviews

AirCare provides an essential service at no cost to the user.Given the increasing number of wildfires here in the west, having easy-to-access, current, site specific information on air quality wherever I am or plan to go is essential to my health. AirCare provides that information, as well as showing me where fires are. For world travelers, air quality information for many other countries is also available. Making this information available at no cost means that everyone, regardless of income, has access to it. Thank you AirCare!.Lgb74Version: 7.6.84

Best air quality and pollen app out there!Update: July 19th 2023- problems again with widget being blank. In last 2 weeks widget has only shown data for 3 days. Need a response please from you Gorjan If I pay 5.99 a month, I expect there not to be these amount of issues for the widget. 2 weeks ago Worth the $5.99 per month! Data is accurate, clear and uncluttered. Customer service is one of the very best I’ve seen - especially in these days of mediocre service from many other apps. Gorjan at AirCare was very responsive, genial and understanding of the widget update issue and pushed out 3 updates in 24 hours. Cannot go wrong here..AshleyDelavaneVersion: 8.91.000

Great Application for Air QualityRead the monitors in my area throughout the day since I had a lung illness years ago and have to be careful when outside especially now with fires and smoke in Central California to plan my day whether I can venture out or not. The news channels give a general forecast but with this great program can look exactly where you live. With Covid-19 and smoke combined makes this young 76 year old 😀having local monitors has been a great to have to protect me so I can still have a good quality of life during these crazy times. Thank you.Old Chief⚓️Version: 7.6.71

So helpfulThis app is great because it’s easy to use and accurate. I started using this app last year to keep track of the air quality do to all the smoke from the fires. I live in California and this year the fires are much closer. I click on app and I get current air quality conditions close to home not the average for an area which is also available. Numbers can differ immensely in the foothills in short distances, so I want to know what I am dealing with verses someone else conditions a mile away..DbaieVersion: 7.7.56

Widget Config Issues (Updated)Updated - The team fixed this issue and it is working great now. Very worth the purchase with the widget functional for my region! (Would love if the widget showed the actual aqi number not just the color, hence the four stars.) I like this app a lot, so much so I actually paid for the subscription to be able to use the widget. However, I am entirely unable to get the widget to configure correctly for my location (despite all the restarts/re-installation of the app). If you’re going to guard a feature as paid, it should work..EkhoffmanVersion: 7.7.52

Essential app for fire areasI live downwind of a large fire 12 miles away. There were days when it was “raining “ ashes and the smoke was terrible at times. I used this app several times a day to monitor air quality. I am lucky because the monitoring station is one street over so it is very accurate. I also like the Favorites feature. I keep tabs on the air quality for my family in Santa Rosa and Napa Valley. Now the smoke is gone but I still check our air quality daily..Smog City 2020Version: 7.6.85

Great App - A few bugsI like the new favorites display and I’m very happy to see all previous features intact. I have depended on this app quite a bit during this especially bad wildfire season in California, and have recommended it to many friends that also love it. I’m disappointed, however, that it will not maintain settings. I keep toggling for it to open up to the current location, and when I reopen that is turned off again. I’m currently in Texas and it wants to open up to my last location in California. I have to use the map to search for a nearby station and then set that as a favorite so that I can look at it..CMRnowVersion: 7.6.85

Updated information not always availableSeveral locations have not updated their information. The one I was trying to use, CA Jackson - Stoney Creek, was showing information from February instead of today (April 2, 2021). Also, when trying to find a location, the program will not allow you to type in the complete name of a location. It anticipates the wrong place and won’t allow more letters to be added to the search. You should be able to continue typing the name before the program takes over..Nick-64Version: 7.7.36

Quick, Timely, AccurateThis app is great. I check it every morning to see when it’s safe to venture outside without a mask. Living in an area of Northern California that’s so close to the many fires, most of us are checking the AQI multiple times daily. Although it’s pretty obvious that the air is bad because the sky’s grey or there’s ash everywhere, or it smells smoky, there are also the deceptive days with bad AQI even though everything looks and smells just fine..ChachasamoaVersion: 7.6.85

More accurate then the governmentThis gives you a more accurate reading of the air your breathe then the government site. In my area it is 30 miles away and when AirCare read unhealthy in my area the government site said it was moderate. I have high risk people breathing the air in here. I can’t afford to open windows when the air is unhealthy! Saving up to buy my own sensor so I can assist others..SpiBob91Version: 7.6.72

Essential app for CaliforniaI consult this daily to check on air quality so that I know when to wear a pollution mask and when to keep doors and windows closed. It’s also helpful so I know when walks need to be short for my dogs and the air purifier kept on all day even when the air doesn’t smell of smoke. It’s more specific than the government warnings-as you can look up areas of your town..DnchanceVersion: 7.6.65

It’s a wonderful tool for knowing the air quality!Local information enables us to plan our outside activities while taking our respiratory health conditions into account. The gloom we can see, but having access to information about particulate matter is invaluable..4walky4Version: 8.9.995

Nice, but limitedI really like the air quality feature ( SO much more accurate than apples weather app) but I wish there were more options in the app wrt weather info. I don’t want to open up apps to my personal info (I’m happy to provide feedback when asked). Like the NOAA app, they require too much info - your app could be that ideal in-between. More info / less personal info required AND, accurate ).Trey6060Version: 7.6.83

Home Screen widget doesn’t workWill like to cancel paid membership. I like the app in general but having to open it every time I’d like an update on AQ means handling my phone way more than I want to. I’ve contacted them in the past on this topic and the answer was not satisfactory. All I see now on my Home Screen after restarting my phone is a blurry red square. Before it was the same AQ day and night..JalalagalVersion: 8.91.004

A godsend during wildfiresEven though I’m in the San Francisco Bay Area, the fog and coastal breezes haven’t been sufficient to alleviate the smoke (and worse, the minuscule particulate matter), from the air. However, I do still need to leave the house, and I do still need to open the windows, so I rely on this app to allow me those brief intervals when the air that I breathe will be relatively safe..MsValLondoner1968Version: 7.6.59

Allergic to breathingI use air conditioners every day. One day I needed three in one room. I didn’t know how to tell if I would need that many again. I found the air care app and it tells me exactly what I need to know. Thank you to all who help make this app available to me and so easy to use..Books willVersion: 8.4.1

Precise and localBeing a California resident, we’ve experienced an especially difficult fire year. An AQI reporting app. became very important. This one is an instant report with a very brief reminder of the protocols for the AQI level reported. I know where the monitor is located so know that the levels being registered are less than 1 mile from my house..MerriettaVersion: 7.6.85

Exact! Love this app. It’s a must have.Fantastic app! Love the way it updates every hour and that you can see other cities and states to check up on your loved ones. It also does so much more but you will have to check it out to see. Enjoy!😷😋Stay safe..33bellagirlVersion: 7.7.60

Great Ap.With all the smoke and poor air quality we have been having this year, I go to this ap frequently during the day. That’s when I decide to take a walk, go outdoors for lunch, or do something inside with a mask on. I have really become dependent on this ap to direct my daily activities and to protect my health..ZqydyyyVersion: 7.6.71

I live in fire countryI have tried other apps and this is the best. I live in Northern California where all the fires are. I would walk out in the morning and could see anything but smoke and white ash falling lie snow. The app I was using at the time showed a AQI27. This app showed 234. Which for the conditions was accurate. I just wish they would allow more than 3 locations for “favorites “..Wine CountryVersion: 7.6.78

Handy app for our apocalypse!The only improvement I can see for this helpful app is to be able to save a list of favorite locations. Otherwise this is super useful in California these days when we never know whether the air is breathable or not. The smell of smoke in the air, or no smell, is not a sufficient indicator of the presence of very fine particulate matter which can be particularly unhealthy to deep breathe in..JackPhotoVersion: 7.6.72

Accurate information is importantI’m an essential worker who has to work outside everyday. It helps me to know the air quality to prepare mentally and physically to do my job. There are sensors both close to my house and close to my job. I always know what the air quality is now. This app hasn’t let me down..HappytahoegirlVersion: 7.6.85

I recommend it.Overall this is a good app and great with the So. Cal Fires. The map is great and it touches on the fires and wind direction which is a great feature. The only thing is that it doesn’t make it easy to find a location you might need to go to. I had to go to An OC city and it could not find it. You might need to find a neighborhood near your destination to get an idea of the air quality..Sqeaky2013Version: 7.6.69

WonderfulThis is such a helpful application I use it all the time several times a day as I live in Northern California and we have the worst fires happening right now. And the air quality is dangerous/toxic. There are only windows of time in which it is safe to go out so I need this application to help me figure that out. Thank you..Hypatia MaxineVersion: 7.6.69

Get AircareThis is way more accurate than iphones weather app when it comes to detecting pollution. however, sometimes the app sets my location to a different state and the local meter in my area sometimes reads at 2x the rate of other nearby neighborhoods for no particular reason. it’ll say 151 in my neighborhood and 58 2 miles away, which makes little sense....Ash08Version: 7.6.71

Wish i knew about this app sooner.We had a terrible day of smoke in the air from Canadian fires. I was happy a friend told me about this app. It gives easy clear information about the current air quality. As someone with COOD I appreciate this information..NycsidVersion: 8.9.995

Know the air quality immediatelyIt’s easy to follow air quality on this app. It gives detailed information of the pollutants and is faster and easier than scrolling through weather apps..TcikbwvtzrVersion: 8.3.5

Very usable and helpful app!Thank you AirCare! We’ve been Using this I have every day due to smog and all the forest fires we’ve had out here in California. It hasn’t been safe to go outside many days this summer. The ratings are very different even within a five and 10 mile radius so we’ve used air care. Love this app!.Kris in caliVersion: 7.6.73

Great appReally trustworthy. Much better than any of the weather apps which always seem to have old and/or inconsistent data. You get realtime readings from sensors all around you, so if one of them is wacky you’ll still see many others with consistent readings..JeffPaloAltoVersion: 7.6.85

Keeping my head clear.Reliable and on point. Even living out in the woods our local station is only two miles away. Always being updated..PjwayVersion: 7.7.56

Essential for California firesThe terrible air quality linked to dozens of ongoing fires in California has a wide range of visibility and smells. Sometimes it’s obvious and visible - other times it helps to have an accurate readout on nearby sensors, as well as wind and temp info. This free app is great to give us accurate real-time info we need..Frnk6Version: 7.6.69

Good site for quick air qualityUsed this site almost daily, and on many days multiple times a day, for current local or locations of interest. A great improvement would be adding a current wind and weather front map to help understand the possible movement of bad air..Redhorse29Version: 7.6.71

Great information to help keep our family safeWe love having this information at our fingertips, and the fact that the data is generated from a monitor very close to our home makes it extremely relevant!.Naglee J&JVersion: 7.6.57

Great air appThis app gives me air quality quickly and it’s easy to use. Also it is free. We have a huge problem with wildfire where we live and this app helps me know when it is safe for us to go out..Calif CalVersion: 7.7.60

Accurate InformationIn my town there are three different reporting stations in different areas of town. Multiple stations give more accurate the results. With the fires in Oregon and California and Washington our town got to 340. After days of rain we are at 6. Hurray!.HeilinerVersion: 7.6.72

Very AccurateAirCare is the most reliable app in my area. I live in a valley which usually has a higher count locally. The measuring is done very close to me and is usually much different than the other stations in my area..JwinidVersion: 7.7.60

Annoying ads, limited flexibilityThe app is zippy, but it doesn’t let you tailor the report very much. Using Purple Air directly on its website is far more flexible (choosing averaging times, trends, particles of interest, multiple locations, etc). As a result I am not really sure what I am looking at using this app. The app also barrages you with unnecessary ads for information that is free and unhindered elsewhere..RgbtooVersion: 7.6.65

FarNorthIdahoIt is so nice to be able to get accurate readings on air quality every tick of the clock. Having lung problems makes it very important to have up to date info besides just looking at the mountains..KwcmelVersion: 7.7.52

Great appI’ve been in the fires in Oregon and I’ve depended on this app not just for info on air quality, but more importantly in this case, where fires are located and what wind currents were doing as we had to evacuate. Using this and the NOAA live weather app, I’ve been able to navigate as safely as possible..MCM_Power_HouseVersion: 7.6.69

Good quick air, wind, fire referenceI check here frequently during fires for info. It has several sets of data that are good to see at once. There are better apps for detailed air, wind, and fire data if you wanted detailed up to the minute info. But none of them aggregate the different data sets in one app..TimohuatlVersion: 7.6.83

Functional and accurate!No complaints, really. Very useful, especially if you live somewhere where the air quality is often bad. It might be nice to be able to search by street address rather than just by city..CH535Version: 7.6.65

Easy and efficient!Easy and efficient and I like that I can click the app and what I’m looking for (air quality measurement) pops up right away and I don’t have to click around to find it.GemminVersion: 8.9.995

Quick updatesI like the way it updates automatically each time I open the app and the map feature helps to pinpoint regional differences..WilcodanVersion: 8.91.004

Make child mode more accessible!The child friendly mode is very cute. But I want to be able to toggle between the child mode and the adult mode on the main screen, rather than have to open the menu. Also adding some historical information in a graph format would be great too!.Ktcat2Version: 7.6.85

Helps with making plansI downloaded this app to help my family navigate the air quality from the wild fires. We have been doing better since we have better data to know when it is best to stay indoors..ORsmokeoutVersion: 7.6.65

Be aware of the airWe need to fight global warming. The best thing to do is clean the air. AirCare gives you insight into when it’s nasty and when the air is clean. It’s time to drive electric vehicles, put solar on your roof and abandon oil products. Simple. Let’s make the earth a better place for our kids..Mtbill8Version: 7.6.62

Reliable simple appThis app is easy to use and offers simple features that has helped me several times a day during this fire season in California. I had a question and the developer himself wrote me back with honesty and sincerity. Great service..MelanneSVersion: 7.6.71

Breathing !Very important, checking daylight! It helps to adjust outside activities!.HarleyHansVersion: 7.7.56

Very HelpfulWe have seasonal allergies and it's good to have added input from this app. Highly recommend, particularly during fire season..ThankyiuVersion: 8.91.004

Used to check how my asthma is affected.Works good!.Singing BusdriverVersion: 8.91.004

Air qualityI’ve had this app a few days, living in BC Canada with all the wild fires has been very stressful for many residence.. it’s nice though to have this app to know for sure when not to be outdoors and when it’s safe to do so.. I’ve recommended it to others.. 😊.JulessbbVersion: 8.91.004

Ocena👍🏻.Ne gnjavi5Version: 7.3.1

Great app for air quality info!If there’s a station in your town luckily in the central Okanagan we do.Faerae6Version: 7.7.56

3stars3.Skopje mkd 9Version: 7.4.0

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Air Quality & Pollen - AirCare Negative Reviews

Broken other than AQIThis app will show you the local AQI and has a nice map. However, AQI is all it will show you. When you view the map you can select many different pollutants and allergens like pollen, etc. But whenever I select any of the options other than AQI I just get a loading circle forever, it never loads the information. This makes the app quite useless unless all you want is AQI. I was hoping to be able to track many types of pollutants and allergens in one app. Not this one!.RubenetteVersion: 7.6.85

Feels OffMight be a data source issue, but every time I check on it the historical data seems fictional. I'll see that the last 5 hours is very high, like 250 aqi, and then 10 hours later I will come back and it says those previous 5 hours were much lower-- but NOW it's that high. Was it high before or not? Is it high before or not? I don't trust this. Bad data = bad app. I may as well shake an 8 ball..Robolab.ioVersion: 8.9.995

Not even close to reality regarding air qualityThis app is not even close to reality regarding Air Quality. Just one of thousands of examples is when I am driving into an area and it's so dark with pollutants I can't even see the mountains and this app says it's good quality air. As it turns out it ends up the air has thousands of times toxicity of pollutants of aluminum, cesium, and barium. These pollutants are deadly poison. This app is an absolute farce and gives you a false sense of security..Warlord mc duffVersion: 8.91.004

Be Careful. It’s full of ads....Be careful, this app is full of ads. And there’s no way to opt out of ads, nor to purchase a version without ads. I don’t need an app burning up my data to dish me ads. Generally, if an app is free, you are the product. No telling what other user data this developer may be sharing with third-parties. The PurpleAir.com website renders just fine on iOS devices. So I’ve uninstalled the app and go there instead..Work in progress.Version: 7.6.71

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