Handshake Jobs & Careers Customer Service

Handshake Jobs & Careers Positive Reviews

Best Job site I’ve used!Tried Indeed, Trello, LinkedIn jobs, all of them pale in comparison to handshake. The ui alone and innovative way to search for jobs is a selling point that can beat any other site out there. It may not have the amount of jobs like indeed, but you can find good ones very quickly that are the perfect fit for you. My school, IUPUI uses handshake and I was able to find an opportunity as a freshman, I was a freshman! I have only seen jobs pertaining to the technology sector, software engineer to data analyst type stuff. That’s because that’s all I’m interested in right now. However, the DM system where companies can reach out to you, or you can reach out to recruitment managers is an amazing addition to an already great job hunting experience. Try it out!.LegoGuy32109Version: 4.6.0

This app was great at first!Handshake is easy to use, I like that you can message employers and take to recruiters directly. I got my first internship through handshake and I am extremely grateful. Recently the app has gone down hill. It’s becoming more and more like indeed and LinkedIn. If I search for a role I get jobs that are completely unrelated to the job search or I’m not qualified for. I was under the impression that this app was best suited for students/college graduates looking for entry level roles but many of the roles I’ve seen require 5+ years of experience. I’m not sure if Handshake is trying to appeal to a new market but it’s making it a lot harder to use and enjoy this app. Handshake don’t let us down! Update: I stil LOVE the fact that they never have scam jobs. I can use the app and look for opportunities (although many of them don’t match what I’m looking for) without worrying about if it’s a scam :).BbronzeGoddessVersion: 5.2.0

Love the program…App FreezesI absolutely love Handshake, but the app freezes every time I try to load a job to see more about it. It goes to load, and then I get the spinning circle of perpetual waiting. It’s very frustrating as, even in the mobile version, it does the same thing. I have deleted the app and downloaded it again to see if that resolved the issue; it didn’t. Please fix these issues, I would love to effectively use your program..Emface26Version: 3.19.0

Needs a lot more improvementsI’ve been using this app since graduating in August of 2022. Posted this ending of April 2023. A lot of these jobs aren’t entry level for an app that aims to help college students their first job. It would help knowing how many applicants there are in the process so you know what to expect as far as a response and wait time. Most companies don’t even update the status on your application from pending to declined. Also, when trying to view the multiple locations on a job post through the mobile version, it doesn’t actually show you anything but goes to the employer profile. There are problems loading when the employer decides to upload 2 pages worth of requirements for their job description..Ola boyVersion: 4.43.0

Needs to be a way to block direct messaging from recruitersThis app is basically a way for recruiters to meet their quotas by spamming a bunch of people with jobs that are irrelevant to them. I receive at least two messages a day from out of state recruiters encouraging me to apply to jobs that have nothing to do with my degree. I did enjoy browsing the job postings and sometimes it is a great way to talk with someone directly from a company but I got spammed way more than what it's worth. Also, started getting logged out every single time I closed the app. I get redirected through my school login to get back into the app which is a hassle..Chellllll27Version: 4.25.1

Handshake is great exceptI’m coming in here to report a problem where when I’m trying to look at the employers that will be present at my school it won’t let me scroll for the whole list. It will jump me to the button where I registered for the event. This is so annoying because I’m simply just trying to look at the employer so I can plan my visits and meanwhile voiceover and I’m taking me to the registration button. I use Handshake on an iPhone 13 with voiceover and would really appreciate if you could fix this. Thank you..Caroline CarbaughVersion: 5.1.0

Amazing work resourceHandshake, Its user-friendly interface and extensive network make it a valuable tool for students and professionals alike. The ability to connect with employers and access a wide range of job and internship opportunities makes Handshake a go-to resource for career development. Additionally, its personalized recommendations and intuitive features streamline the job application process, making it an essential tool for anyone navigating the modern job market..Jkush14Version: 4.60.1

Works well for intended purpose butThere is no way to manage what emails you get sent and you can only unsubscribe from specific things when they get sent to you. When I tried to searching how to block emails it would only tell me how to resubscribe. Yes to apply to jobs this app is fully capable, but it’s manipulative/dark UX and just annoying to not allow the user to change those settings. I have lost all respect for the company I previously had. I expect this from scams and cheap money grab apps not a service used by universities and businesses..AmbientGibberishVersion: 4.26.0

Too wide search resultsThe app is ok, and the results do match well for search terms unlike some other job apps. My complaint is that the search area is way too wide. I’m north of Baltimore and my results are for DC and northern VA. The website lets you narrow it by distance but the app does not. I hope this changes because otherwise I can see this being a good, useful app. I just don’t have time to look through all these jobs I’d never apply to..Anthony1480Version: 2.1.1

Latest update needs fixing!Hello, whilst this is a fantastic app and I’ve been using it for a year now, the latest update seems to not allow mobile users to expand the job description. Whenever I click on a job posting, it always trails off with “…” at the end and I cannot find out what the requirements are in order to apply. I’ve been waiting for awhile to see any new updates, but there still is this error. Please kindly fix this error!.Rosy863Version: 4.31.0

Site for sales jobs?“I’ve noticed that you’ve been studying for [insert major here]. Here’s a job totally unrelated but I’ll keep spamming you.” Why isn’t there a function to block people? Why should I have to get notified every time these recruiters send the exact same message? Handshake team, I would really love to see some function on the student/alumni side to block recruiters..JoeboblioVersion: 4.39.1

Login doesn’t workUsed to be pretty good, but now it just asks me to create a new account even though I already have a .edu with my university. Update: Apparently, my university changed the email to be used with Handshake. It is still the same for receiving emails, but with some added characters for Handshake...some sort of alias perhaps? I don’t know the reason of this, but now it works..KarahbitVersion: 2.1.12

Some issues. Other parts workFor starters, saving jobs on the app and website is a huge problem. Sometimes you can’t unsave. When you apply to the job, it stays saved (and you can’t undo this sometimes). Saving is bugged It would also be nice to view documents on mobile or even edit/change things. Basically, some features available on the website are still not on mobile Other parts work fine just like the website.AnonyviewerZVersion: 4.26.1

Great concept and communication but no follow throughI really enjoy the different aspects of the app however I find when messaging one on one with employers or talent acquisition managers that I can’t click in the chat the links that you’re trying to send to me it always sends a message saying there’s an error and to try again and every time I do it repeats the same message. Then end up having to ask the employer or the person I’m talking to on chat to send me the link separately..Madster.is.hereVersion: 4.19.0

Good but missing needed featuresMy school uses handshake to connect students with jobs so I got the app because I’m a senior and am actively looking for jobs. The app is good but you can’t delete messages and there is no setting that allows you to only allow a certain type of messages. I keep getting messages from irrelevant jobs that have nothing to do with my major and barely require a degree. The app just needs better functionality. Otherwise, it’s a decent tool for job searching..Mystery1000000Version: 3.9.1

“Something went wrong, please try again.”I keep getting this message pop up everytime I’m in the app and it can’t find my school in search anymore. I deleted the app and re-downloaded it again and the issue persists stil. The app was working FINE all this time and then this issue idk what’s wrong with it. May 20,2021.DudhdhfhfufufVersion: 3.16.1

Needs some improvementsThe site and app are useful, but you can’t save jobs on the app and have them appear in your profile on the site. Why? Also the messages you send cannot be seen in the app. Everything else seems to be linked though. I would really love to be able to save jobs on my phone app and then apply for them using my pc..Ltharvey87Version: 4.54.0

Job offers and applicationsIt’s easy to go through and look for jobs and easily submit an application for students that are looking for to grow more in their career field. Highly recommend this application!😄..Sad-boy12Version: 4.62.2

Wonderful app but…I can only say the bad thing about this app is that if you’re not a college student you’re out of luck obviously, would be nice to see if devs figure out a way to make an app or Version in the app for people who aren’t in college and don’t have the ability to go to college but still have the skill set for said jobs. Otherwise this app is wonderful..SKRILLE9000Version: 4.47.1

Good app, but missing featuresThe app is well designed and easy to use. It could use an iPad version. The search tool is useful, but a way to filter by only work-study jobs, and filter by “quick apply” jobs. MANY jobs posted aren’t real, and you actually have to apply separately after finishing your Handshake one. I wish I could filter those out..EvanElevenRodenVersion: 4.7.0

Need a way to view all documents.I would like a way to view all the documents I’ve uploaded to Handshake. There is already a way to do this on the website (by going to your account icon and clicking My Documents), so please include a way to do this on the mobile app as well. Would be 5 stars otherwise!.BckjsajkVersion: 4.23.0

Good app, but have feature requests:Hi, I really like Handshake as a job board and it’s a good app with little bugs. But I do have a lot of suggestions: 1. When looking through my job applications, there’s sometimes no way to go back to previous page after clicking on a link. 2. We should add a way to manually flag job apps as rejected or closed, since they are not always updated. I have a lot of “pending” apps that in reality, the employer rejected over email a long time ago. 3. Please add a way to upload/view our documents in app 4. A “scroll to top” button when looking through job listings Thank you!.Allie13156742Version: 4.34.0

Can’t loginThis needs work especially the login part for students. I have been trying to login for weeks under my school login and I keep getting an error message. This needs to be fixed on the app along with some other issues I can’t put my finger on due to not being able to get into the app on my end..ITZ KIAVersion: 2.3.1

Problem with Saved JobsOverall, I’m pretty satisfied with the app. One problem I’ve run into is that the saved jobs that have expired cannot be unfavorited and removed from my saved jobs list. I’m wondering if that’s a bug with the Handshake app?._studentVersion: 4.9.0

Easy to useThis is a great app. It is easy to use and not overwhelming to look at. I love how they organize jobs in different categories such as by location and category. If you feel you are limited, their filters can help you narrow your search..Darylejh97Version: 2.1.3

Really Good Could Be BetterI find the app helpful, and it connects me through my current college too. I would really like to see some changes though. Such as giving the option to sort by location where it’s decreasing in how far away from your current location (or where you say you live at)..Kat-JeanVersion: 2.3.2

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Handshake Jobs & Careers Negative Reviews

Still Job Searching (app needs a lot of work)I hate leaving a bad review, but there is no way to contact anyone for feedback. I got this app as an alumni and the career department of my school recommended. This app needs a lot of work. I am look for a remote position. There is no option to put this in your search or on your profile. Also I don’t know what the point of having a profile is because every recruiter that contacts me obviously doesn’t even look at it. They also ignore my job preferences. I often get messages about jobs outside of my field and nowhere near where I live. Most of the messages I get from the recruiters are similar messages over and over. Even when I respond that the job is not what I’m look for and that they are not remote and out of state the recruiters ignore it and later respond with the same job with a similar if not the same message that was sent to me before. It’s so bad that I would equate it to spam. Please fix this. I should only be getting jobs that are relevant to my job preferences. Why even have a job preferences page if it doesn’t work? Please add the option to filter results for remote work, add remote work to job preferences page and fix it so my job preferences and profile aren’t ignored by the recruiters..Reviewer 4321Version: 4.28.1

Pulling teeth to delete my accountI normally never leave reviews, but this whole experience was a nightmare. It started about 2 months ago when my uni created an account with my uni email. It prompted me to set up notification alerts. I set it to the least amount of notifications I could get. I still got emails almost daily. I tried to delete my account via the link provided in the preference emails to no avail. This week I have gotten emails back to back to back to the point where I was about to contact customer support to figure out why I was still getting them. FAQ’s said you could do it online, false, or via the link provided, false. To delete your account you must download the app and then a link is sent to the support team to approve the account that I never created. If this company allows 3rd parties to register their information then they need to provided a simple and painless way to delete student accounts. Do not use this app. Don’t even look at it or you’ll get an envite to an event 18 hours that had nothing to do with you..EmilyyElizabethh24Version: 4.53.0

One StarI downloaded this app with the hopes of finding a better career move. However, upon having this app for over a year, I have been unable to use this app as to what it is intended to be used for. When I first downloaded this app, it worked well, gave a lot of insight on the jobs to come. I was happy. Few months into the app, it started slowing up, crashing, etc. so I checked for an update. If there was an update, I would update immediately. Then, few days later same issues, this time on top of the crashing and slowing up, I would click on an interested job and it would freeze on that particular job and only way to unfreeze the app is to close out the entire app. To this day, I’m annoyed with the app and deleted it completely from my phone. Would I re-download it? Maybe 🤷🏾‍♀️ hopefully it will be less crashing and freezing..BsmccraneyVersion: 3.19.0

Mostly marketing spamNeeds to be better filtering or categories when companies make posts. And notifications don’t properly clear after viewing messages which is annoying and I had to disable badging so it wouldn’t always distract me. The majority of the messages I receive are labeled as a job to apply to but they’re invitations to conventions, or mostly just general interest presentations for their companies. JOB: Want to learn more about company X? Sign up at the link below! Our company might be hiring, who knows!! It feels like marketing spam 80% of the time. Not one star bc there have been 2 or 3 actual invitations to apply to internships which could perhaps help somebody but really those opportunities are all available on every other job site, too..Gabo MuchachoVersion: 4.39.1

Internship Prefs & App CrashesThe app is okay in the idea, but the execution is not there. I dislike the fact that internships won’t specify what year in school they are looking for on the details page of the job. I have applied and then gotten turned down because I didn’t fit the graduation date requirements (as many were never openly listed). My app also keeps crashing when I try to change the job preferences. If I try to deselect the roles, the Handshake app will crash and close up. I have logged out, deleted the app, and restarted my phone a few times and it’s still doing this. Very frustrating overall and will be a bit useless if I can’t actually get it to stop crashing..ThatchelsVersion: 3.2.0

Unusable appNot sure why this has so many food reviews, I had a lot of difficulties signing up for an account through the app. I contacted support for help because it would not let me register my email with my school. Support suggested I try signing up on the website but that produced the same results. What did work was signing up with a different college that had the same email domain as mine. I still had to contact support again to change my college to the correct one since that cannot be done by the user. To top it all off, I tried to go back into the app to login to my now made account but there is no option to log in, just create a new account lol. This app has a lot of fixes that need to be made..Anal 5hipmentVersion: 4.25.0

Cannot get past "Search for Schools" pageI just updated the app because I was looking at a job, and suddenly kept getting the error message "Something went wrong. Please try again." However, now that I've updated the app, I cannot get past the "Search for Schools" page. I type in the first two letters of my school, then get the same error message: "Something went wrong. Please try again." I tried turning my phone off and then back on again, but that didn't work. I also tried deleting the app and then reinstalling it, but that didn't work, either. This is really frustrating. The app was working fine until five minutes ago. Now it's not working at all. Please fix this ASAP! Thank you..IS2mHpVersion: 4.13.0

Needs work doneThe app needs allot of work still. First off there isn’t a log off button anywhere so if you signed up with the wrong email then good luck on fixing that. There are many things the website has that cannot be accessed through the app such as viewing other students in your school. As for the actual job searching tool it is far too wide. I live in Texas. Denton to be exact yet I’m seeing jobs in other states. The app has potential but I’m honestly surprised that it seems as if it wasn’t tested thoroughly. What I recommend for you all to do is ask various students all the problems we are having with your website. A simple survey email should suffice..Jsaeed22Version: 2.1.11

Trash appMy school used to work on Symplicity for ministry graduates looking for work. It was initiative, fast, and I could quickly see what jobs were available in my field of interest. Handshake is none of these things. It’s clunky, I don’t even see a tenth of the job listings I saw before, and it’s hard to navigate. I see tons of jobs I’m not interested in, and there’s no way to ignore job ads or slim down my process. I’m not sure why our school uses this thing, and I’m petitioning to go back to the app we used before or something else. As someone who has done development work in the past I can usually be sympathetic but this app is garbage..StutzmasVersion: 4.37.0

UI is very problematicI cannot see what I type when adding a description to my job experiences. The description text field is hidden by my keyboard when I tap to type something. What I mean is the field doesn’t move up to allow me to see what I type and also you cannot copy/paste anything either since you can’t highlight or long press in the text field since it’s not visible on screen when typing. This is such a huge oversight and I cannot be descriptive about my experiences which is troubling as potential employers won’t know what I did/do in my past or current experiences which defeats the purpose of this app. Please fix this blatant and critical issue..Pissd off customerVersion: 2.1.6

Trash Garbage – Less Than One StarThis app infuriates me. Hopefully this scathing review gets the attention of the devs because using this stupid app should not be this frustrating. I download the app and it asks for me email. I type in my school .edu email and wait for the temp password email from this piece of garbage, but because this app is trash, I never receive an email! How the hell am I supposed to take advantage of handshake as an iOS app the same way other students can if I can't even ACCESS IT. There are no options to ask for help, connect with customer service, or any other avenue to be able to get access to my account on the app. Such a shameful design decision..Shirt shorts and cupVersion: 2.1.11

Clunky and Full of ScamsI have no clue why this app has so many positive reviews and why it’s pushed on students so much. The app constantly crashes, constantly logs me out, fails to load, is FILLED with job listings and “recruiters” that are obviously scams (and also many that aren’t as obvious so you end up wasting more time). There is no clear way to report these listings or “recruiters” — which I’m sure is why it’s a platform they seem to flock to. The filters for actually searching for jobs are generally helpful, but this is useless if you’re still only shown scam listing and receiving phishing messages..LizzyBoo>;3Version: 4.62.0

Terrible appI received an email for a virtual interview on handshake. When I click the link handshake opens and tells me that I don’t have permission to do “that”. It doesn’t tell me what “that” is and they don’t have a customer support number either. You have to fish around the app until you manage to find where you can send an email to them. I still haven’t heard back from Handshake since I’ve sent an email. Employers please do not use this app for interviews etc. customer support is trash and the links they provide won’t allow everyone to open it..Cryptoguy1Version: 4.13.0

Stop logging us outFor the most part I absolutely love this platform. But the fact that it logs me out pretty much every single time without me asking is getting really annoying. It really hurts usability when I just wanna go check a message and I have to go through my entire university’s SSO. This is a problem both on the web app and the actual app. Just leave me logged in like LinkedIn I don’t think there’s data private enough to warrant logging me out each time and if there is then use Face ID..Charlie 7586Version: 4.17.0

Fix messages and notifications!Messages in the app are archaic - you can’t delete them, can’t flag those you want to follow up with... rendering this area useless and making it an overwhelming mess. Also, the red flag for notifications on your iPhone will go haywire- reporting unread messages with obnoxious numbers even though they’re read. The purpose of that feature in apps is to alert you to business that needs attention - very annoying that it stays there once reviewed!.KdmeokVersion: 3.16.1

FlawI find the location setting to be very frustrating. I was a student in Chicago Illinois, I have now moved and live in Nashville Tennessee. I have changed my personal setting as best I can to find careers in Tennessee however, the jobs still listed to me apply only to Chicago because I went to college there and those who reach out are only individual’s interested in the Chicago area. I wish this app would offer better location settings/relevant location settings for alumni. It makes it impossible to find a job after graduating.."!!A!!"Version: 4.7.0

The App Fails YouThere is no log in interface on the app. You have to select your college. The problem is my college has different email domains for their on campus and online students. So on the physical website I was able to create a login and have access to the service because it gives you the option to enter your email without selecting the school. The app gives me no such option. So, I have an account and no way to login to the app itself. No way to contact support. Nothing..Irritable.Version: 4.41.0

App freezesThe website on mobile is incredibly slow and keeps asking you if you want to view the website or get the app so I caved and got the app as the site would freeze up whenever the pop up loaded. The app also freezes- every single time I click on a job posting. It’s a bit of a bummer because on desktop, I find the job listings of the site pretty good and usually contain jobs that are actually related to my career..RllllllllloVersion: 3.19.0

Blocking should be a featureWould be great if we could block certain recruiters. I had to turn down interships but the same recruiters will send their generalized message over and over again for other internships, and I’ve messaged them saying thank you for the opportunity but I’m not looking for an internship and i might as well not have sent anything. We’re going on too many times this occurring in just one month. ALLOW PEOPLE TO BLOCK INDIVIDUALS AND COMPANIES ALL TOGETHER..XOLily26Version: 4.38.1

Not very useful as the desktopUnfortunately the app lacks a lot of stuff the desktop website includes. For example, a lot of the profile sections (such as work experience and GPA) are gone and are blank. You can’t add documents or at least view them. The mobile browser is way better than the app. I only use the app when I’m not home and try to get some applications in while I’m not busy. But unless the application only requires a resume, it’s not worth it..Jamie B. LynnVersion: 2.3.2

Update has broken handshakeWith the recent large update to handshake it has broken the iOS release. The app looks much cleaner but there are serious issues. The web version works fine however and exhibits none of these problems. The iOS app removed the student section information I put in, but on true web version it is still there. Jobs are not refreshing on the iOS version. I see new jobs posted to web version but these do not show up on iOS version..Dylan 6789Version: 2.3.4

Nothing but spamFor every good recruiter theres 20 more saying “disregard if this is not your field” because they mass message everyone in a generic way. I have hundreds of notifications in my inbox and a single digit number had anything to do with my skillset. Setting which opportunities I want clearly has not worked. Also, it seems they removed the option to not get notified by certain employers, as I have begun receiving messages again from companies I previously avoided.Tylerd120802Version: 4.38.2

App saying my phone is jail broken??I just recently clicked on the app to check out some job openings. However it will not let me use the app because it is saying my iphone is Jailbroken, which it is not and never has been. There was recently an update 3 days ago, so I’m not sure if this is a flaw in their new software? I also tried to find someone to contact about the problem and they have no customer service contact outlets, so I decided to comment on here to hopefully bring the issue to attention..Mraine20Version: 2.1.3

An awful appThis app is one of the worst, most badly designed apps I’ve ever had the displeasure of using. Not only are the filter options on jobs utterly useless, as they don’t filter any useful information one would actually want or need, they don’t even work properly— location specific filters will still show you jobs from around the country, etc. A terrible app that students are nonetheless forced to use by their equally incompetent universities.Lukeg151413Version: 4.43.0

All acrossCanadian universities?.A satisfied playerVersion: 3.0.0

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