Shiftsmart Partner Customer ServiceShiftsmart

Shiftsmart Partner Customer Service

Looking to earn more with flexible work? Shiftsmart can help.

Shiftsmart puts you in control of your schedule and your earnings. Find opportunities near you. Add extra shifts to your schedule. Get rewarded for your work & talent. And, make everyday payday!

To get started, sign up in the Shiftsmart Partner app. You'll see new work opportunities in as little as 24 hours.

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Shiftsmart Partner App Comments & Reviews

Shiftsmart Partner Positive Reviews

Great Side Gigs!I found out about ShiftSmart in 2018 and actively became a mystery shopper on technology items. The video at the time was completed via a different platform and was pre-recorded. If I ever had trouble with a payment I would just message them about it and it would be resolved. It was a great way to earn extra money with jobs that I could accept or decline based on my schedule. I’ve returned and I’ve seen some improvements, they have new opportunities to sign up for tabs, calendar, a place to add work experience, education and certifications. Now when signing up with a gig you must take a training and other people are part of it, with a live instructor. I’ve seen a great improvement on this app as well as the companies efforts to makes these opportunities available for folks who want extra change in their pockets. Navigation on it is easy and quick. Response and training sign up fair quick too. Definitely give them a shot if you want a extra $ or learn something new. I’ve sign up for a new gig and once I have more experience interacting with the app this year, I can update you all..Version: 1.5.5

Right idea, wrong technology.I work for a company taking remote shifts at home that are usually around 4-7 hours with plenty of options each day which is convenient if you have a busy schedule whether you have kids, are in school or have a primary job, to make some extra cash on the side. This company uses Shiftsmart to manage their available shifts, clocks employees in and out, payroll management and for messaging between “management” and the employees. The concept Shiftsmart has as an app is amazing, and would be extremely convenient if the app worked 100% of the time. Often times I have to restart the app by completely closing it and reopening it many times to get it to load the shifts available, my pay, or my schedule, which can be extremely troubling when some of the shifts are time sensitive to claim before others. Another issue I often have with Shiftsmart is the way the messages load. Often I will have technology difficulties with my computer or other job specific issues and need to message management for assistance, but when I message them it doesn’t go through immediately, and when they reply it usually doesn’t load until the next morning when it is very much too late. If they could fix these issues I 100% would give 5 stars, but right now it’s the right idea wrong technology..Version: 1.4.6

Great Side Hustle!I have been using this platform for almost a year now. I feel that it is a great side hustle, because the hours are very flexible and you can work from home. The hours are not stable, so I would not recommend for somebody who is looking for guaranteed hours, but if you are looking for something to help you make a little extra pocket money, then it is excellent. I also love this app because there are no minimum amount of hours that you have to work, which is great for somebody like me who has a very busy schedule. The only downside of this app is that it is buggy. Sometimes it takes forever to load when shifts are being posted, and when trying to message managers. This can be extremely frustrating when trying to accept shifts, because they are taken so fast by other partners and also when trying to send or look at important messages during a shift. Overall, my experience with Shiftsmart has been great! I believe that if a few minor adjustments are made to the app, then the platform has the potential to be even better!.Version: 1.5.5

Shiftsmart ExperienceI have been working with Shiftsmart for a little over one year. I have experienced the kinks and possible bottlenecks with the organization as far as communication and the app used while completing work tasks for the company however I have observed how this company has improved. This is a startup company with a new concept that I was very curious about. I found the work appealing but at the same time there was room for improvement that the company needed in the areas of communication and also explanation of the tasks assigned. Despite all, the company has impressively improved its communication and the app is very user friendly and easy to navigate and use. I have recommended this company to my friends and even my boyfriend because this is a great opportunity to make a little side money while having a normal 9 to 5 gig with room for flexibility! I would love to see other opportunities available with this company because I feel like this company may be the on the next Forbes list because of its concept and appeal! Keep up the good work Shiftsmart!.Version: 1.2.9

Shiftsmart isn’t a scamShiftsmart is a great app to have but it needs a few updates. I make campaign calls for Dynata. So when I make calls if I don’t get 1 full survey completed throughout my shift they say they will take away my ability to get a shift, when it’s not my fault. Another update would be the ability to get the money I earned the same day or at least the next day. Other than those 2 updates, I think everything else is good to go. I love the fact that I can make a little extra money. They pay what you work. It is difficult to get paid if you have difficulty with something and it takes you a while to clock in. But once you click in and do your work you get paid. I say everything isn’t perfect because they are a contractor and it’s just a gig..Version: 1.5.5

Mixed thoughtsFirst, I will start by saying that if you need some extra money, you can do it through here. You can cash out your pay the next day if you wish or it will automatically go to your bank account about a week later if you do not take it out early. Second, the problem comes in if you have a legitimate reason to not come in. I was counted as a no show when the Circle K I went to said they no longer accept Shiftsmart. Later that night, just before I went in for another shift, my car was totaled. I could show proof. Then, I have been sick for the past 2 days with fever, sore throat, cough, etc. Again, I have proof, however, it goes against me and now I have a reliability score of 58%. This means I am not seeing very many shifts AT ALL. Finally, the work is simple enough. You will either be cleaning or you will be be restocking merchandise. Easy peasy..Version: 1.5.6

Great app and customer service!I was a little worried about how my experience would be based on some reviews, but so far it has been great! I pick a shift, work it and the money shows up on my profile. It automatically gets deposited in my account after a few days but there is an option for instant transfer for a fee. Customer service has been great as well. I had to contact them a few times and they picked up right away most of those times. They answered my questions, got what needed to be done taken care of and were nice. I am so happy I found this app because since losing my job, it has been hard for me to find another one that works with my schedule. I 100% recommend it and wish I found it sooner..Version: 1.5.4

You get what you put in(to a point)Like with any earned income, you have to EARN it! If you clock in/out on time, show up for your confirmed shifts, and do your best; you will have more opportunities and get paid. The concept is, the better you do all of the above you will have 1st choice of shifts, and be invited to new opportunities. My only pet peeve is even when I am literally on the app, and a new shift pops up, I click it, then it will ask if I want to accept it ?(like I have already won it) I click accept and immediately get the “we’re sorry this shift is no longer available” dialogue 😒 it’s like a tease or something lol. BUT! I know my performance and commitment wouldn’t give me such a gauntlet for shifts if they were 100%! Overall Shiftsmart has and is keeping me afloat and not starving!.Version: 1.5.5

Easy side hustleShiftsmart has ways to make easy money on the side when you are doing the things you would do anyway (e.g. grocery shopping, getting fast food, tech buying). I have made over $3000 and I enjoy the practically “instant” payment. It helps with the squeeze of cash flow when my other consulting work is paid on a monthly basis and I need a little money to cover unplanned incidentals. It creates work opportunities that expose you to new technologies and aspects of customer service. The app is easy to use and the opportunities take you to different areas of town you may not go to. Sometimes I turn the app on when I travel and do small gigs on the road to pay for road trip expenses or catch a free meal in exchange for my evaluation of the product or service in question..Version: 1.4.7

Great way to earn some extra $$$I downloaded Shiftsmart a few years ago when I lost my job and started doing app hustles. While it is not my favorite of the bunch, Shiftsmart has provided me with some good work in the past. Most of the jobs I’ve done have been mystery shopper looking to buy a Chromebook, they had those pretty often. The app is user friendly— it’s simple to claim jobs, you have a decent window to finish them, the projects are laid out step by step and they are easy to accomplish. You get paid fairly quickly (within a few days, maybe a week at most). Overall, I like checking this app when I’m looking to make some easy money. It rarely disappoints! Check it out 👍🏻.Version: 1.5.5

Job leaves soon as you blink your eyes that’s weirdI enjoy doing the work it’s just that l never have a chance to accept the offer, seems tho when I see a notification on my phone, I open it and it takes its time loading and the job offer is gone quick as you can blink your eyes within 2 seconds. I think it’s the app, you shouldn’t have to sit around all day looking at your phone watin for a notification then soon as you try to accept it it’s posted it’s no longer a job available that’s weird… l feel like lm on family fued and who ever hits the red button quicker gets the job… also it sends job postings at 3am lm sleeping at this time why not send job post during normal business hours...Version: 1.5.4

Great app, just have one tiny issueI’ve read a ton of reviews about missing payments and so far I’ve had no trouble with being paid. The longest I had to wait was four days and that was over a weekend. The only trouble I’m having is with notifications. Before when I received notifications for new shifts my phone would vibrate. Recently I still get a notification but the vibration is gone which has caused me to miss out on shifts since I don’t stare at my phone all day and they go really fast. So if this bug can get fixed I’ll change my rating to 5 stars! (And I already checked my settings to make sure vibrations are on).Version: 1.4.9

It’s okay.I like the app overall. The only two issues I have is that it can sometimes be slow, when clicking in to my shift it was taking forever to go to the next prompt so that I could clock in. Also I signed up for one of the jobs they partnered with but every time a shift comes in and I try to pick that shift up it automatically says the shift is no longer available. I even stayed on my phone starting at it for 30 minutes straight waiting for one to come in and the second the notification popped up on my phone I rushed to click it and rushed to accept the shift ( all within less than a minute of the notification popping up on my screen) and just that quick that shift was no longer available..Version: 1.5.6

Good concept, much improvement neededSo I signed on with Shiftsmart a little over a year ago. I’ve worked a few shifts since then. Several of the offers they have are just not worth it to me. The app crashes a bit and I constantly have to log in which can be frustrating. Product testing is fun. The Shiftsmart employees are not the most helpful if I’m being honest. The customer service takes days to respond to questions in the app which, again, very frustrating. They REALLY need to improve their customer service. I have signed on to do mystery shopping, took my quiz and my app has yet to update or offer shops and we are talking several months later. In short, it’s an awesome concept - when it works. Much improvement needed..Version: 1.5.5

Fantastic Remote opportunitiesThere are numerous gigs on this app where you can earn money daily!! I am not the most technically adept person however they have step by step tutorials and instructional videos as well as support via in app messaging, email, and phone. The best way to get your questions answered is messaging in app. I personally have worked there for almost a year and I am able to have a flexible schedule which allows me time to go to a doctors appointment, or any errands, while saving gas by working at home. The staff/management give excellent zoom seminars and provide clear, concise, and positive feedback!!.Version: 1.5.5

Pros and consThe fact that I can login and see available shifts (sometimes) and just sign up for the shift and get started at the selected time is a big benefit of Working with shiftsmart. And at first it seems like you’d be able to get steady shifts, but after about 2 weeks and 4 shifts in the shift availability started to reduce drastically and every time I contact them about new shifts I receive the same pre recorded response about them Trying to push out as many shifts as possible and be patient blah blah blah. So basically it’s pretty cool and worth it whenever you can get a shift but, the shifts get slimmer and slimmer after week one. Don’t put all yo eggs in this basket. But also to their credit, I’ve never had issues with payments like Some Others have..Version: 1.4.8

The Best Company I’ve Ever Worked For!I’ve been with Shiftsmart for almost a year now and They are by far they best company I’ve ever worked for! I choose my own hours my location and sometimes my pay! Shiftsmart is there for you every step of the way!!! They care about each and every employee. The app is extremely easy to use and getting paid is also easy! If you can’t handle a long shift they offer 4 hour shifts as well! They cater to all types of people. Best of all your appreciated!!!! I’ve honestly never been happier! Decide today to choose you and become a shiftsmart team member!.Version: 1.5.5

So Far, So Good.I’ve only been using the app for 3 weeks now, and so far it’s been Great. I haven’t had any problems with getting paid or clocking in and out. Every now and then the app will needed from refreshing, but I’ve figured out that this is only when they are confirming and processing my shift time and payment. The app needs a better communication on in app messaging but I usually just call the customer service number and that works just fine. All in all, shiftsmart has been a life saver, I work on my own time and get to choose where and who I work for. Love..Version: 1.5.6

The Real Deal!!!I have been working with this company going on two years this July. So, next month actually! Hard to believe that the month of July is that close already! My first shift/assignment working with Shiftsmart was in July, 2020. Since that date, I have had opportunity after opportunity to gain a full days work and I even have had the option of choosing which shift/assignment I would like to work as well as choosing my shift time from the various different available shifts. This is the best app out here to work with..Version: 1.5.5

Great appI absolutely love the app, however I have some suggestions for improvements. First, add a section for the training videos to be permanent so partners can go in and watch the videos as needed in case they need a refresher here and there. Second, add the ability to filter the search by role and start time. For example, I can filter by type of work, date, pay, distance, etc. I would like to filter by role like Merchandiser or Cleaner and the ability to search for either standard or flexible shifts with a start time of 9 am or later for example..Version: 1.5.4

Best User Friendly AppI have been using Shiftsmart for several years now and it has been just amazing! It is easy to sign up today and start earning money right away. The payment process is very easy and super user friendly! The rates paid at times are unbelievable! I have been paid up to $25 for less than one hour of work! If you are looking for an easy way to earn and get paid quickly, Shiftsmart is the way to go! P.S. They are constantly upgrading to make the app even better!.Version: 1.5.5

Great app for remote and in person workI worked using Shiftsmart for 2+ years and they were outstanding. Anytime I need answers regarding the app I got it and they got back to me via in app message as quickly as possible. My favorite feature about the app is the payment election system direct deposit was super easy to set up as well as seeing all your payment right there no need to wait for the a pay-slip. Thanks to Shiftsmart I didn’t have to do extra work than the work I was required to do ..Version: 1.5.5

Superb AppBeen using this awesome App for a while now. Gives me the boost I need in my finances. Easy to use and understand. Just follow the instructions. Though sometimes the App will freeze, just wait 1 to 2 minutes or restart your phone. I definitely recommend.Version: 1.5.5

Shiftsmart 👍👍👍👍Excellent opportunity to work in your timeline..Version: 1.5.5

I love ShiftsmartI have been working partime on this platform for nearly 3 years now! The best part of working with Shiftsmart is the flexible schedule and the easy process. The questionnaire is pretty straightforward and it takes few minutes to answer all questions. I would recommend it to anyone looking for a flexible partime earning/gig work. So far I have loved working with Shiftsmart..Version: 1.5.5

Good idealThis has really helped me to make extral income and I appreciate that, it also make me work at my convenience time. Thanks to the app.Version: 1.5.5

Shiftsmart 👍👍👍👍👍👍👍Shiftsmart is a 5✨application. For anyone looking for a side gig with a little extra money every month. It gives you opportunities to familiarize with their product and you can role play any persona. The Managers communicate well and always ready to respond. It’s a always a great experience every time shifts are available. Did I mention how often shifts come up and how easy it is to pick up shifts. Overall a great App.Version: 1.5.5

Excellent opportunityThis has become an excellent way to make some extra money! Thanks.Version: 1.5.5

ShiftsProvides shifts on regular though might take too long to add new shifts. The questions are pretty straightforward and it gives the opportunity to get to know more about latest technology. Questions could be too many sometimes and it gets annoying.Version: 1.5.5

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.5.6


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