WiFi Blocker Customer Service

WiFi Blocker Positive Reviews

Works fine but no customer serviceThis works fine but there seems to be no customer service, and limited FAQs (that would have helped if they had more). I had a few simple questions but every time I emailed, I got an error message with instructions to try again later. So I knocked stars off for that..Docent111Version: 2.0

Excellent App and here’s whyI will admit I had problems at first. It didn’t work for me. I didn’t read the list of supported modem list first. My fault, always read the full listing. So I bought a router that was on the list. I still had problems trying to get up and running. Stuart Gray was very patient with me even though he is dealing with hardship in his own family. At first I thought the customer service was just very bad, but I forgot that we all have lives outside of our workplace. He did reach out to me and walked me through my connection problems, giving great details and clear instructions. I was able to get into my nighthawk within 24 hours. I am now able to use the app with ease. I can see who is on my network, shutdown any devices I don’t want on at any given time and turn them back on too. This gives me full control of my home network. This is exactly what I wanted. Thank you Stuart for the great app and the excellent customer service. I pray your son fully recovers and your family find peace again..DiscoKiddVersion: 2.9.20

Amazing!I never write reviews for apps- but i had to say something about this one. I’ve been trying to find a legitimate way to limit the amount of time my teenager spends on the WiFi for a really long time. I stumbled across this app and tried it... works amazing! Super simple to set up and use- it was very effective. If your router is compatible- I highly recommend this purchase..Wireline wizVersion: 2.9.12

Works.In order to get it to work I have to manually block devices as scheduling does not work. After a few days the app will crash upon opening as well but that can be fixed by simply deleting and reinstalling the app. Overall though, I must say that this app gets the job done and I love it. Thank you!.Amadog29Version: 2.9.21

Super EasyNot thrills but does exactly what it’s advertised to do - set device control to internet access. Has been great to see what’s on the network and set controls so kids are not tempted to wake up too early or stay up too late on media.CadeinoVersion: 2.9.21

Working through itNone of my devices ever show when I scan. UPDATE: Possibly due to my router not being fully supported. Developer communicated directly to me which makes a difference in Customer Service these days. I will look deeper into their suggestion and respond what I find when I have a moment..CGreen311Version: 2.9.21

Worked for one dayThe app is a great idea, but has an issue reconnecting or syncing to the router after set up..Anthony L VazquezVersion: 2.9.21

Works NowUsed to not work but is fixed now. Really happy about it. I haven’t figured out how to change the language though..Doge ChoiVersion: 1.6.1

Great appLove this app, it allows me to control my grandsons WiFi usage. I only wish a timer could be used, that way when I’m not home the blocker will work on it’s own..Debi51Version: 1.3.4

Easy to set up and useI work in IT but this is simple and straightforward for anyone to use!.Cherry0nt0pVersion: 2.8

My Kids Hate This App!!!What a great tool. This app truly lives up to it’s name. Does exactly what it’s supposed to. My kids hate it...I love it!!! :)).Rain6460Version: 1.4.16

Waiting for my router to be addedThis app seems to work but my router isn’t supported. Hopefully in the next update. Metro net routers please..TH3CHQD3N1Version: 2.9.20

Good App but needs Scheduling for ATTWell thought out and functional app but it does not allow you to schedule for parental controls on ATT routers (Arris BGW210). Will give 5 stars once it can do this..GreanjubbaVersion: 2.9.2

Wifi BlockerThis would be an outstanding app if my router was included to schedule bedtimes etc.LiugdrcwdVersion: 2.9.21

SO easy to use!This is EXACTLY what I needed to ensure the teenagers are off the internet at night. Check out their page for compatible routers. I changed my router since mine wasn't compatible and it was 100% worth it! You don't need to be a programmer to use it, I had a schedule set-up within minutes, and can see any new device that is active to attach it to that schedule of devices that are blocked from 9pm-6am. I can easily flick a switch to say the parent's devices are always allowed. For the first time in months our son didn't look like a zombie leaving for school!.DoReMi70Version: 2.9.1

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WiFi Blocker Negative Reviews

Useless App. Don’t buyUpdate: This is still a useless app. The list still says my router is covered, but it has been four months and the features that they talk about are still not available for my router. I have a very common Netgear router. The list of “covered” routers means nothing. Don’t buy. I bought this app to control my kids’ WiFi access at bedtime. The description says you can do that. They make a point of telling you to check the list of covered routers. I did that. I have a Netgear 7000 router. It’s on the list. I bought the app. When I tried to set up bedtimes, I got a message stating that this feature will be available with a “future” update. Sure it will. Meanwhile, I paid for an app that is useless to me..NfishermanVersion: 2.9.21

No supportI reviewed the supplied list of compatible routers. My router is in the list, but this app does not communicate with my router. Further, I followed all of the steps provided in the very thinly designed app and it still does not communicate. Finally, I reached out to the email address provided. I did not even receive a follow up email. I realize I am only out $6, but I’ve received better customer support and better functionality from free apps out there. I’ve already come up with another solution for WiFi control, however. I went with a developer that returned emails..Ccwhitman3Version: 2.9.21

Cant connectI downloaded this app to help with ping and latency. Even tho your phone may be locked it’s still connected to the WiFi so I figured I’d block everyone at night when nobody was using there phones TVs etc to increase ping. It did just that but when I tried to unblock everyone it didn’t work I reset the router changed passwords rebooted the phones and I still cannot get anything to connect without it saying the password is incorrect. Idk what to do at this point I hope it didn’t ruin my 200$ router and I just have to dig deeper into settings...........Mad7282Version: 2.9.21

Didn’t workOur modem was on the list but it still didn’t work. Came up w a long list of reasons why it might not be working. All of which sure might be true but at this point i spent the money. I’d I had known there’s a long list of reasons as to why it might work even if you have the router on the required list, I probably wouldn’t have paid the money. Anyway, I tried to address the items on the list I was able to and nothing worked..Nikki BurkhartVersion: 2.9.21

Total waste of good moneyBefore purchasing read in the instructions to make sure your model router is listed as supported mine was listed. Did not as still does not work. Went through all the protocols contacted customer support they assured me after reviewing my firmware version we will have this problem taken care of just wait till the next update well update came and went router still does not work guess they are still scratching their heads trying to figure out what's wrong. Do not purchase.Goosetwo43Version: 1.3.4

HorribleThey never returned my email to them to have questions or to get see of receiving a refund since it does not work after waiting a while. New routers come out all the time and they have yet to update their app in two years which means they aren’t really invested in updating the equipment for this to work. Seriously need to keep up with updating or just have this app off the App Store. Horrible service..ScmommaVersion: 2.9.21

App has a mind of its ownYes, this app does block devices from accessing your Wi-Fi however it just blocks whatever devices it feels like and not the ones you want it toAnd there’s no way to delete that app and make it stop it you’ve installed it on your router. I’m in the process of completely resetting my modem. Hopefully that will work. No response from customer service either. Looks like they’re out of business.AhahagafaVersion: 2.9.21

HorribleThis app is a waste of money. The navigation and use ability is awful. My router was on the list of ones that are supported, still bad. Devices aren’t on there that should be, and devices that our unknown are. My actual router login through net gear shows the correct devices so not sure where these come from. The scheduler feature isn’t even developed yet they charge full price for an unfinished app. Save your time and money..Amayh85Version: 2.9.21

No customer support for non working appI’m so disappointed. Checked the list. My router is on it. Downloaded the app with excitement. Followed the instructions for set up but it doesn’t work because the app won’t recognize my WiFi. I’ve written twice to the developer via the website for help with absolutely no response. This is the first app review I’ve ever written. I’m beyond upset that I wasted 5 bucks and it doesn’t work..CurlyKidsVersion: 1.6.1

Terrible customer support.I cannot give an adequate rating on the app itself bc I have not be able to get past the main login screen since I dowloaded the app. I have sent SEVERAL emails going on two weeks now to to address provided and have received no responses. I was really hoping to get this app working bc it is exactly what I was looking for. But now it’s just waisted $$ on an app that doesn’t work!.Trying to get a response.Version: 2.9.21

App didn’t work even with correct routerI have one of the routers required for the app and after numerous attempts I kept receiving login failed. Contacted developer and they didn’t provide any useful feedback. Kept asking same questions over and over and I kept answering the same over and over. Useless and very disappointed..Appfan00700Version: 2.9.21

Does not workPlease refund my money. The devices I select to block do not stay blocked once I close out the app. And the ones I ask it not to block, it does. But the worst thing about this app is that since downloading and deleting it, I am not getting emails or text messages..Tex19texVersion: 2.9.21

Awful customer service.Set up was easy, but it didn’t work. Since there is no way to call a customer service rep, I emailed. I was told, in one of only a few sporadic emails I got in return, that all they had to do was add my router. Except that never happened and I never got a response email after that. Very disappointing..WifilistVersion: 2.9.1

Save yourself some annoyanceIt does work by blocking everything on it own I unblock it only for it to block everything again it drags my speed down dramatically. It is almost like it’s using all my internet up just to run the app want my money back for a falsely claimed app which does nothing correctly like stated.Earache remainVersion: 2.8

CrapThis app randomly blocks anything connected to your WiFi even if you set it to always allow certain devices. If you try to just delete the app the settings will stay in effect on your router. Complete garbage. Don’t waste your time on this one. I will take money back now. Thanks..Joe s 004455Version: 2.9.20

Broken appHas trouble syncing frequently. Finally got it synced and tested blocked everything. Went to turn it back on wouldn’t sync. Finally got it synced and turned everything on. Nothing came back online. I just killed my router and it cost me $6.YoaklarVersion: 2.9.21

Router AC3000A - No Devices foundCentury Link recommended your app so I decided to try it out, my router is on the list of approved and after skimming FAQs for eternity still none of the features work. I can’t get any devices to show up, emailed support waiting for a reply back..HShallsVersion: 2.9.21

Worked than didn’tWorked great then stopped working so great. Then switched modems and it won’t detect any devices. I’ve done every trouble shooting thing you can do to no avail. I’ve emailed the company and no response:(.LeylalovesVersion: 2.9.21

Does Not Work & No Customer ServiceDO NOT BUY. I bought the app and it does not work. I bought a modem on their list and still does not work. I contacted customer service both times and no response both times. They make money anyway..DevinguilloryVersion: 2.9.2

It’s not working … need helpI can’t set up the app. It’s showing up a different router than mine. It’s showing Router066 and I have a nighthawk R8000. Can should I do? I already email support and they haven’t get back to me..Cinthia0528Version: 2.9.21

AwfulCan’t even connect to my router. I’ve tried all the trouble shooting and reached out to the company. No reply. Awful service for an app I had to pay for..DougbucknerVersion: 2.9.21

0 stars.I paid them $5.99 and the app is worthless. Every page is blank with the exception of the home page. No place to add devices or assign devices and contacting them on their website leads nowhere. Save your money..Amanda and SkyeVersion: 2.0

Is not compatible with Arris 800After 2 weeks of trying to use this app I finally reached out to customer support who after a few emails told me that there is a flaw with my modem and this app. Customer support was great help! App not so much..MeggieD198510Version: 2.0

Doesn’t workDoesn’t work with router listed on approved list (Nighthawk 6400). Do not waste money. Requested refund when tech support couldn’t get it working, but never heard back. Tech support wanted to remote in to router-do not trust unknowns into network!.Blanco2018Version: 2.8

Couldn’t get it to workI went through all of the steps and even though my router is listed as supported, it wouldn’t detect it. Don’t feel like wasting more time contacting them. I guess I’ll just eat the $5. 😐.ShannoranVersion: 1.4.16

BummerKinda bummed out said that it supports my router so I purchased this app. Unfortunately it does not support my router. I contacted through email. However got no response. Will change rating if it ever supports my router for real..ChadwickedVersion: 2.9.20

Doesn’t seem to workIt says I’ve blocked a device and even set a schedule but then not even five minutes later the device is back online..Lm1999Version: 2.8

Don’t workDidn’t work for me. Would never find my router. It’s in the list and I went through the list of suggestions..Maxumus88Version: 2.9.21

App crashes upon opening.App crashes upon opening. When it does stay open, it doesn’t fine devices when scanning. Worthless app..HeapstackVersion: 2.9.21

A waste of moneyThe app is terrible. I would like my money back because it does not even work. What a waste of my 4 dollars. If you happen to see this app don’t be fooled. It’s just a gimmick.FgjokgsafjjnVersion: 1.5.2

Dont work don’t waste your time and moneyDon’t work is a waste of time and money I try everything and cannot detect my router I contact support and they never get back to me 😡🤬.Icarus alexVersion: 2.9.21

Does not support Linksys WRT 32XThis app seems like a scam. Wastes my $6. It won’t work to disable any device. I will dispute the charges with my credit card company so that this scammer won’t get the money! DO NOT download this app..HeatherK1234Version: 2.9.21

It stop workingThis is not working at all download after get it fixed.BabusidnnjdVersion: 2.9.21

Doesn’t workIf support isn’t available, you should remove the App from the store..Michele BrowneVersion: 2.9.21

Flat out does not workCannot find router. No customer service; even their help links do not work..Sjdc9248Version: 2.9.21

Does not work!I could not get this app to work, it registered my router but does not pick up any devices. I emailed the support 3 times and no response. I’m calling apple tomorrow to cancel and get a refund..FleshchVersion: 2.9.21

Does not workPaid 6.21 US for an app that does not work. When you type in the name and password for the system it closes the app. Feels like a rip off..Jo---1971Version: 2.9.21

Maybe good but.....I wish that we can try it before paying...I did bought 2, offering one as a gift but it did not work for both of us...Asking a refound throu AppleStore is useless...They could at least publish the compatible routers here on AppleStore.....LapprentisVersion: 1.4.14

AbandonwareThe developer has been on hiatus since Covid according to their website. It’s a good idea but as soon as you upgrade your router to post-Covid firmware, it will break functionality with wifi blocker. Their new project is ddwrt-control, which seems like a more reasonable goal since they only need to make the software talk to ddwrt instead of 100+ various router firmware. I wish this was advertised but many buy the app before looking into it first. I have a tplink 841n which is on the supported list so I get into wifi blocker but that doesn’t mean all features work. It states it has two modes for setting schedules; iOS notification and router schedules. As far as I can tell neither work. Router based scheduling is “in development” but the iOS notification mode just gives a red timer icon beside the connected user once in affect, but then that client can still surf the net?! This is a mystery to me, because if I block the user that works perfectly … so why not just automate or link the fully functional block function to the scheduler on my smartphone where wifi blocker is installed?? Then we wouldn’t have to wait for the router scheduling to be supported and I might have a valid reason for using wifi blocker, other than just remembering to go into the app every night and pressing “block user” for my kids devices, then unblocking them in the morning. Positive things to say: the block function seems to work. Scheduling no..Caleb123proVersion: 2.9.21

Does Not WorkIt won’t detect my wifi and therefore is completely useless. Do not get this app. Would give negative stars if it were an option.BOBOBOBbbbbbbbbbbbbbbVersion: 2.9.21

Was ok. Stopped workingWas working. Stopped. Deleted and retried. Nope. Nothing..IcartismeVersion: 2.9.21

Doesn’t work and can’t resetAvoid this app..Reviewapp68Version: 2.9.21

De la fraudeL’application ne fonctionne pas du tout même avec les routeurs qui sont recommandé par les développeurs. Le service du support n’a jamais répondu à mon message..Kissi40Version: 2.9.21

DisappointedDoesn’t seem to work with all routers. Wish I had known that before purchasing.Ivanjoe88Version: 2.9.21

Hate it.Ones more I buy an app that promises something just to find out it dose not. ! Issues with the router. You should make a list of the routes that work with your app before leading us into buying. I want my money back !.Lilo Claudio ErnestoVersion: 2.9.21

ScamThis is a scam. Don’t buy. Waste of my money. It never worked from the beginning..Sherbear456893Version: 2.9.21

AwfulAwful app, doesn’t work and deducted the money without any service. Doesn’t deserve the money scam app.MRofaVersion: 2.9.21

Garbage - do not buyNo support. Doesn't work. Total waste of money. They don't respond to messages. Not one. Should be removed from the app store..UnterbunterwassenVersion: 2.9.21

Waste of moneyDon’t waste your money.TiazkVersion: 2.9.21

Would not recommendUseless app....couldn’t connect to my router. And trying to get payment stopped is not easy.TeriKOneillVersion: 2.9.21

AwfulDon’t try! It messed up My whole internet. I don’t recommend it at all..MiaMia 1995Version: 2.9.21

Do NOT BuyDo not buy this app; it is terrible. The app fails to block devices, blocks devices that are on the Always Access list, blocks devices but shows that the block failed in the app, once a device is blocked, you then need to go into the router and remove the device manually from a denied list... So after taking a stance against my kids using Wi-Fi when they shouldn’t, I now have to revert to no control whatsoever unless I want to do all of this manually in my router, which I don’t - this is the reason I shelled out over $8 for this app. Chalk one more win for the kids, another loss for Dad. Oh, and my wife is super pleased with being blocked, complaints from the kids about being blocked when they shouldn’t, and the problems it caused our household on the last week of summer vacation. Thanks Wi-Fi Blocker..Dad Loses AgainVersion: 2.9.21

Don’t waste your moneyPlease don’t buy. It doesn’t work if you are outside and only works when you are connected to same wifi. Also it logs you out and ask admin and password again. App is not working properly.EpniVersion: 2.9.21

Does not work- AT ALLI managed to connect it, however the scheduled times doesn’t even work. It won’t shut anything off. Useless waste of money..Martha MG GVersion: 2.9.21

Don’t get itDoesn’t work don’t bother waste of money.Jayme326Version: 2.9.21

FishyApp kept loading and said it didn’t work with my router. However my wifi also shut off at that moment and then came back on. Which I hasn’t done in over a year. So I’m hoping not a tracker of some sort. Also Apple will not refund..KellygillardVersion: 2.9.21

SadIt doesn’t work half the time. Trying to control family device to prove a point (discipline) and get nothing. Paid 8$ for something that don’t get me what I paid for..ThesspianVersion: 2.9.21

Garbage with no supportApp does not work at all. It says to message them to have a router added. The developer does not reply or add the requested router. I have messaged a few times and hear absolutely nothing in return. Save your money, this app is a scam and complete garbage.Stay away 2019Version: 2.9.21

CrapDon’t waste your time and money on this app. It does not work. Scammers I’ve asked for money and never got a response. Oh well you can become millionaires ripping people off for 7 bucks at a time.LerinskoVersion: 2.9.2

Save your money!I downloaded this app over 6 months ago. And was told by the developer that my modem would be added within a week. And I’m still waiting. Apple will not refund any money as its already been paid to the developer!!👎👎.Meme!!appraterVersion: 2.8

Not workinPlease refund and remove any WiFI control . This is a underdeveloped solution. Not working.Tanderup niels kristensenVersion: 1.7.3

Really good start but after 1 week doesn’t block nothing very des appointmentDoesn’t work pay for nothing....Sandokan1518Version: 2.9.21

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