Battle.net Customer Service

Battle.net Positive Reviews

Good App but I would like moreI am happy that Blizzard has finally decided to implement this app. I have been reading in forums for years about the need and want for an app like this so again, I am happy it is here. The one feature or option, that I feel is a must for me, is the ability to have a notification when a friend comes online. Having the ability to see a friend come online (in game) would help me to meet up with friends more often. The app shows when they are online but I’d love to be notified. It would be especially helpful if you can select that notification option per friend since there are some I play with more often than others..JaxxshaxerVersion: 1.0.0

I'm so happy to finally have a chat app!I've been wanting a mobile app for chatting for a long while, especially because I can't spend a lot of time playing games anymore, but I still want to keep up with friends or chat a little outside of discord. This app is wonderful. I have a friend I only communicate with on bnet, and we always miss each other by a few hours. We were happy to be able to send messages to each other offline, but this is even better! His mom is going through cancer treatment and I don't have to worry about missing an update from him anymore! Thank you, Blizzard!.DisnemilyVersion: 1.0.0

App doesn’t loadI’ve used this application for years with no issues at all and love it. All sudden the app won’t log me in and says I need to re-enable my social settings marked as required in my account settings and no such settings exist. I can log in just fine on the internet and pc desktop app. Have tried reinstalling the app, pretty much everything. What’s going on here?.Cjhudson13Version: 1.15.1

Good idea, poor executionI love the idea of checking to see which friends are online and being able to message them, and when it works this app is great. But that’s when it works, I’ve only had a handful of times where this app works the first time. A large majority of the time it will say that too many people are on the servers and that I’ll have to try again. This can take 15-20 minutes from my experience and that takes away from how handy it can be. If they can fix the reliability of this application it would be five stars for sure but as of now it’s beyond poor..RKeane6Version: 1.15.1

Could be a little better to communicate with everyoneI’m on Consol so I’d like to have something that's easy to use for simple communication with my now cross-platforms friends. Given that this all just started I can be patient, but I hope to see some change for this app in the future for that or you might as well expect players to try to connect easier on apps like discord maybe? However somethings that’s connected to my consoles account this shouldn’t have to be the case in my opinion. I’m excited to see what’s to come though..Inkmafia27Version: 1.13.0

Glad it was released, but have connection issuesFirst off let me say that I was waiting for this for ages, so I was very pleased that the WoW armory was no longer the only way to chat with people on my friends list. The only issue that I have may very well be related to my mobile network, but is troublesome regardless. I will get messages from a friend on the desktop app, and when I click on it to respond, I am suddenly forced to reconnect and put into a queue due to a high wait list. How did I receive the message if I wasn’t already online?.HabidaccusVersion: 1.1.1

Update quote is way off...The saying is that a picture is worth "ten-thousand words", not "one-thousand." A gif, is usually about ten images. if a picture was worth 1,000 words than a gif would be worth 10,000. If a picture is worth 10,000 words, a gif would be worth 100,000. Therefore a picture would have to be worth 100,000 words for a gif to be worth 1,000,000..Shiloh VVersion: 1.11.1

My stuff won’t loadI have had this app for a long time and never had a issue with this until now and idk how to fix it, I have deleted the app a lot of times and I set everything up everything loads up normally but when I get to the main screen it just gets stuck and I can’t see my friend of send a text message cuz it won’t load, idk if it’s a bug or if there’s a way to fix it but it very annoying please fix this issue or help me out here :(.Peachiyy2.0Version: 1.19.0

Only so I can play StarCraft once in a whileI got this app purely so I could play the original StarCraft once in a while…thanks for forcing it on me. For the record I think modern Blizzard is a completely amoral company and needing an app like this for a game that old that I own is completely ridiculous, and probably nothing more than an attempt to sell my data and pitch me. OG StarCraft is a good game, but Blizzard as an institution is not a company I will ever do business with again in any way shape or form, no matter how good the games they make might be because I don’t agree with their business practices. It’s sad how far they’ve fallen..JalamarVersion: 1.24.1

BugIt’s a great app. I love it! Only thing is when I was moving it around on the home screen, you know for organization, it disappeared. So went to download it again, but the only option I had was to open it. It was on my phone but no where to be found. I ignored for a while then went back to find it, i could finally download it and use it again. May not necessarily be a battle net issue but an apple issue..Samiam1133Version: 1.2

The app is good but...This app is really good and I like that they added the avatars in here. The only thing I don’t like is that, with the update that added the avatars they took away the “friend offline for X hours” on the friend list. Now you can only see individual offline times by viewing their profiles each one at a time instead of all of them at once next to their names like it used to. I don’t understand the need for that change. Please put it back how it was! Thanks..IZeldaFanVersion: 1.2

Finally, Great App, Login Crash Resolution.It works exactly as needed, straight Chatting. But the Apps Login is still Bugged. After almost a week of fiddling, delete the app, reboot, redownload it, do NOT open it, reboot your phone again, unlock your phone click open The App Immediately(don't open any other app, change anything at all just open the app) quickly click Login and you should be able to login on your device if you weren't able too previously. Cheers!.Dragonmichael69Version: 1.0.0

WonderfulLove the app… prior to right this moment. Presently, it is missing a core feature that is one of the major reasons why you would download the app. Otherwise, the app is great and allowed me to see when friends come online and even chat with them from my phone..BTQuinonesVersion: 1.19.0

SuggestionsOkay so I just got the app but I don’t want to delete it yet. I got it as a substitute for discord. Just wondering if some more games could be added? I’m much more of a relaxed player. I’m not really into the games it has now. I don’t know if any games can really be added but I prefer Minecraft, GTA5, and RDR2. I may or may not still use the app depending on how I feel as of now. Thanks!.Lordbemylight😇Version: 1.18.2

It was necessary. My hopes are with you.Thanks Blizzard for a necessary app we were waiting for. I hope this is just the beginning and interesting new features are coming. I am a Diablo III player and it would be great to be able to see my profile and heroes and their respective worn items. Also please enable lanscape mode. Keep up the good work!.AzzuryonVersion: 1.0.1.2111

Something went wrongI downloaded this app for the first time a few days ago and I love it so much! It shows me when my friends are online and what games they’re playing. I was on the app a few hours ago and it was working fine. But then later on I when I get back on the app it signed me out and said at the bottom “hmm something went wrong” I love this app, please fix it!.KalieABrownVersion: 1.19.0

Please read😁Now I have loved blizzard for a long time and when I found the mobile app I was really happy but one thing to make better is to do a voice chat on your mobile because it’s kind of annoying when you have to open the blizzard launcher to use it, overall great app 😁.AN8KEN6Version: 1.6.3

What id like to seeI really wish i could customize notifications when specific players comes on. I wish i could customize which players show up in my list. So like, a favorites list that shows the ones i pick online or offline, they are always on top. :).Pathfinder JoeVersion: 1.8.0

Slow....I like this app because it lets me talk to my friends and see what they're up to, but I'd rather not have to wait a full minute every time I want to move from one screen to the next on the app. It keeps freezing while loading, and loads slowly. I'm always afraid that it'll crash again (which it has before). Optimize this please! People use it, people enjoy it, people would like it to actually work well..Fireheart624Version: 1.3.4

A messenger app and pretty much nothing else...If you want to be able to chat with people you game with, this nifty app works. If you want to see your standings on the ladder or edit your profile, good luck. You will have better luck doing that on the mobile site but even then, the pages aren’t designed for mobile viewers and are clumsy and oversized. Fix it Blizzard! This app could be so much better for your faithful ladder players!.WyrechaserVersion: 1.4.5

Hearthstone online modeDownloaded this app so I could change my hearthstone status from offline to online. Doesn’t seem to work very well. Shows me as online but still can’t accept or send challenges to friends..CgjhdvjojtrgjiVersion: 1.5.1

Love this app butLoving this app so much coz i can talk to my friends even if im not playing wow.. but 1 thing i don't like is i cant delete those old messages.. everytime i delete the convo and wants to talk to the same person the old messages are still there.. could you please make a delete conversation.. as in totally deleted messages please and i’ll give 5 stars... Thanks!.Mysterious girl!Version: 1.2

Close App to Use AppFor well over a year now the app has had a glitch where minimizing it renders the app useless. If I am having a conversation with someone and I minimize the app or turn my phone screen off, getting back to the app puts me in a “reconnecting” state for as long as the app remains open. Only closing the app completely and reopening it makes the app work..Skones-SkullcrusherVersion: 1.16.0

The app is amazingThe app is amazing, being able to see who’s online and messaging others. But a feature that would be really useful is a voice chat for mobile as well..JadrynVersion: 1.10.1

Bad service.It needs to improve, at this moment the wait time in queue is more than 2 hours, when ppl are playing for their subscriptions..OptrapVersion: 1.5.3

Friends lost not loadingI used to use this app everyday to see which of my friends were online so I can join but recently it isn’t loading my friends list or my chats. I’ve removed and reinstalled the app as well as signed out/in multiple times and it hasn’t solved the problem..MeghanStewardVersion: 1.20.2

Glad finally hereI’m so glad this App is finally here. I’ve been wanting this app for YEARS. The Armory was only good for guildies. Not bnet friends. The one problem I’m having right now, is sometimes it’s having connection issues. But everything else is completely fine. WiFi or cellular. Please fix that at least..WitchythingsxVersion: 1.2

It needs vc for phone and let me send picturesIt’s a great app but I want to vc on phone because I don’t have a laptop I play on console and I would like to send pictures like memes me stuff to keep in touch with friends better please add this and thank you for reading this.HfjfhdusajsbVersion: 1.18.2

Great for following friends during work!Although you might have some issue with the friends requests you can easily update your friends through the app ^^.ToastyMaplesVersion: 1.5.3

YOOO OVERWATCH CROSS PLATFORMI only got this for ow cross play but I’m giving it 5 stars cause I’m in a good mood.My opinon is rightVersion: 1.13.0

One problem…Every time I ( or other people) try to look at a friend’s profile it won’t let me get out so I have to restart the app in order to get out of said profile. Anyway great app!.A2tinVersion: 1.24.4

Perfect just like steamReally good app helps me with the battle.net desktop and I’ve been here since 2020 but pls add being able to add apple balance into battle.net balance through battle.net. Makes it so that my apple gift cards aren’t just sitting there being pointless.WhatttttsuppppVersion: 1.24.3

Life ChangingSaved by Lucio’s cereal.D3M1G0DXCIVersion: 1.11.0

Has bugsSometimes it doesn’t do a notification on message when screen is locked. Other times cannot connect to server at all despite of being ok a second ago. Would have expected better from Blizzard but then we all know good quality doesn’t seem to be on their agenda anymore.ElendurwenVersion: 1.12.0

Great AppI've had no troubles with it whatsoever. All I can say is good!.Kcgb322Version: 1.10.0

For the HOMIESBnet is the best app ever in the history of mankind. Teala? Nope. Bell? Nope da vinci? Nope . Michaelangelo? Nope. He who tries this app will be a master appster lol also dis i mention this is the bestest app in human kind history? Also happy christmas and merry new years folks lets end this on a good note ... JUST GO GET THIS APP LOL.....Marvinvargas06gtVersion: 1.8.1

Professional Ow playerThis app is great to stay connected to my Team and message anyone in my friends list straight from my phone, so we never have a missed moment..🙁🛑🙁🛑Version: 1.7.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.24.4

Battle.net Negative Reviews

Barely useable due to lagGiving two stars because I'm glad it exists, but it's very buggy and slow. This app has been barely useable during past month on my iPhone 8. The lag is really bad- says 'reconnecting' very often, and trying to receive and send messages takes ridiculously long.. Like 4 min to finally open msg, and another 4 to compose as every character is delayed. Then sending takes long time, and more often than not ends up not even going through. I've never had any other messaging app be so laggy, and it's like this pretty much every evening when I most need it. I'd also like to be able to send pictures or at least add profile pic from my own camera roll, but the most important thing is: please fix this terrible lag issue!! Thank you.....KW....Version: 1.3.4

Clogged toiletIf you have been waiting to use the vocab word “Kafkaesque” correctly in a sentence then this app presents the perfect opportunity to do so. Useless, bureaucratic bilge. The authenticator has saved exactly 0 people from ID fraud, and to be frank it screams of being the result of a lawsuit. Like blizzard set the whole thing up just to appease some folks and say they take ID fraud seriously. Any slightest change in your routine, e.g. you get a new phone, or computer, and you are screwed. Seemingly permanently, because new devices won’t synch once you have been using two of the same for a while, and any attempt to fix the problem will just bring you to endless pages of automated responses and FAQs that are not relevant to your issue: “forgot password?” “Account is blocked?” “Forgot email?” No. No. No. Kafkaesque. You will literally probably end up searching old subreddits until you find an email or number for customer service to speak to an actual person and get the answer to your (albeit very simple) issue. Until then, you aren’t playing your games because Blizzard requires you to essentially sign in on two devices just to play on one..Fred ArchthompsonVersion: 1.22.2

Quite literally the worst app I've ever used to message with.It's fine if all you use this app for is notifications of when your friends login or stay inside the app and message -- but the second you swap to another app or turn off/your phone goes to sleep and you try to pick back up the conversation you get hit with a "trying to reconnect" message and have to wait 20s+ and often the app just dies and tries to login again. I've found it's much easier to just force close the app (swipe up to close the app) and relaunch it if I need to pickup a conversation or respond to a message. It's crazy that it works so poorly. I highly recommend something like Discord over this for chatting with friends. It is sad though, I wish this app did work well..DenumerableVersion: 1.16.0

Hardly functioningI'm not sure why this app is rated so highly, especially after seeing several people share my complaint – a complaint about arguably the most integral thing that determines if an app good or bad: it doesn't work. I've had the app for about a month and have probably tried to open it over the span of the month around 50 times, and it's only connected me to the server twice. Two times. Otherwise, I'm either told "Line's full: an usual amount of traffic", or more frequently an endless "reconnecting..." that never actually connects, regardless of my strong wifi connection or strong cellular data. The only thing this app is good for in its current state is taking up storage space on your device..RiivvveerrVersion: 1.15.1

Horrible customer serviceI could not log into the account and they said that they need my personal information despite they have my email that confirmed that it is my account. In addition I had that account for very long time and I did not put my personal information in the first time. So even if I gave them the information they would have no way to compare it. They probably wanted it to sell my information which is horrible because they are one of the biggest company in the world. I am still waiting for HR complaint number to put forward my complaint. I assume they will never respond back. I never had anything like this before..QwesaffffgyytssgyhVersion: 1.14.1

Sluggish Receiving and SendingI love the idea. I love the app, but I expect more out of a blizzard app. I know mobile isn’t your forte, but this app is slow to send and receive messages. The iOS will notify me a message has been received, so I’ll click on the notification. It takes me to the message within the app, but a second later the literal message presents itself within the chat window. Needs to be polished up and seem less sluggish. Edit: Also, after leaving the app, and then coming back at a later time I’m immediately being notified it’s “reconnecting...” in the chat and have to wait a few more seconds. This is really unacceptable imo..ZachbugayVersion: 1.1.1

Frustratingly slowI’ve never run into an app that runs this slow. My phone is an iPhone 6s so it is gettin pretty old but still I don’t think a messaging app should run like this. Everything from what friends are playing, loading messages, and even typing the message is just extremely slow and at times seems unresponsive which is unfortunate because I’ve wanted this app for awhile since all I play are blizzard games and it’s nice to keep in touch when I’m away from the computer. Steams app is uglier but runs waaaaaaaay better and then theirs discord’s app which is perfect..Flavor raverVersion: 1.3.4

New Stealth update has ruined this appSo there was a recent update to the app that was made, that didn’t require a physical update from the store. This update has destroyed this app. It’s extremely sluggish now. Crashes every time I use it to chat with friends. In fact, it’s the only iOS app on my phone that crashes. It also overheats your phone if you’re chatting with multiple friends simultaneously and therefore drains a ton of battery in very short duration. The only way to temporarily fix it somewhat, is to reboot the phone after swiping up to close the app and then clearing ram. The app also becomes unresponsive intermittently and your messages also don’t sync in its entirety between desktop and mobile. It also frequently attempts to “reconnect” every time you leave the app, which takes 2-3 seconds. Very primitive. I am now forced to ditch the app and move over to the Discord app for my chatting needs. All of this on an iPhone 7 running iOS 11.4..@KaltropsVersion: 1.3.1

Wont even let me verify my accountI have tried every platform possible to make an account and even to the extent of having my friend make an account for me but the robot verification is extremely bugged out. not only does it first start off with only saying you need to match 5 photos and then randomly saying you need to match 20. afterwards it doesn’t even let you continue to make your account. i literally cannot continue on to play Overwatch without making a battlenet account. fix this bug please and thank you.ZombieLunaVersion: 1.16.0

Good until nowI’ve been using this app for years and would say it’s great until now. For over 3 days now it will not complete sign in. It stays blank like it’s spinning. If I go to my profile you can see the spinning. I have uninstalled and reinstalled. Authenticator is working. It worked fine before and I didn’t change anything. Prior to this I have had notification issues. Not working properly as to how it’s set. Very disappointed as I run a guild and RBGs. I can’t get on while not in game to see and touch base with my guild and team..ThrillshinesVersion: 1.16.0

It was fine at firstIve been using/playing blizzard games since 2016 and I never had a problem until recently. I tried logging into my account but it wont let me due to my authenticator, which the app just got shut down. If it got shut down why am I still having issues trying to login?? Then it sends me back here and says the same thing. This is tiring. Its 2024. Fix your apps! Let me play my games without having to use 2-3 apps just to login! Its so frustrating!!.Xoxo..oxoxVersion: 1.24.1

Login loop of deathThis app refuses to save my login information, so once a week or so it just logs me out and I’m unable to sign back in unless I first go on my desktop computer to remove the Authenticator, log in, and then add the Authenticator back on. This is so extremely frustrating. How am I supposed to keep my account secure when the Authenticator app itself is this broken? Please add biometric login as well. It’s 2023 and FaceID exists, there’s no reason to force us to login by typing in our password..Marcus Fr1bergVersion: 1.23.1

Incredibly buggyThe app layout and functionality is fine, but every time I try to resume it (swap back to the app after opening it), it gets incredibly slow and says "Reconnecting..." It takes a very long time to clear this state (if it ever does), so I'm now in the habit of just force closing this app every time I move to a different app. If Blizzard can resolve the stability issues, it will be a decent app. As of now, though, it's one of the most problematic on my phone..ThomasN1987Version: 1.3.4

Too little too lateI’ve been waiting a real long time for Blizzard to release a mobile app for their Battlenet. And when they finally do, literally all it’s capable of doing is PMing other users. I can’t browse Blizzard related news, I can’t see recent videos/comics about their games, I can’t visit a store and make purchases on their products. It’s nothing more than a 3rd party texting app, and the only reason I give it 2 Stars is because the UI is very clean and very smooth..WhmgnfjevdnVersion: 1.0.0

PVPThis app would be much better of honor was better in wow classic battlegrounds. The temporary fix to give people “double honor” l is the equivalent of someone taking your car but then giving you a tire back. You changed it to 10% of what it was but then doubled that percent. So we are currently getting 20% of the honor that we were originally getting. Everyone will quit playing. Quote my words. I love playing the game but am considering quitting. I’ll give my money to other games no problem..BeratedraterVersion: 1.12.0

No reviews so posting hereIncreased mf event for July 4 is pointless most veterans want increased high rune drops instead enough said game is low key dead even on ladder as most players are playing other games even the Diablo 2 mod from senpaisomething. This is for d2r. TLDR game is a bad remake no new content d2 mod that I mentioned has a plethora of end game content and endless ways of making profit to gear up they even have a seperate charm in your inventory which is a godsend check it out and feel inspired and add them to your game..Cold forgeVersion: 1.16.0

BrokenUnfortunately the majority of 5-star reviews here recently are fake. The app has continued to degrade over time with no support and no updates. It frequently takes numerous attempts of opening and closing the app for it to function at all. Many people use battlenet as their go-to due to chatting with friends from Blizzard games, but the mobile app is incredibly frustrating. Would be nice to see any work done to resolve the nonstop connection issues..Treasure GhostVersion: 1.15.1

My account is gone?Today, I’ve tried to get on my old account that had overwatch origins edition on it that I couldn’t play at the time of purchase due to my old laptop not having the requirements to run it. I’ve gotten a new laptop for Christmas and decided to try logging in to this old account, however it no longer exists for whatever reason. This has forced me to write this review because I spent 40 dollars on that account only to have it deleted without my knowledge and has soured my spirits..Eio_Log55Version: 1.5.1

Can’t log out!This app used to be good. You could log out and log into another account. The reason maybe you have an account for World of Warcraft and one for Diablo. I don’t know. But in any case, it does not let you log out despite you going through the log out process. It still keeps you logged in. Please fix this. Also, why can’t click on links or send links or send pics in links? TL; DR Just fix the log out issues!!.CelestrielVersion: 1.4.5

Not if You Need HelpHave to rate as 1 star due to customer service experience. I purchased a game and had trouble with being able to log in. Long story…regardless, I did not receive any actual help. I used forums etc to try and fix the issue myself, but it didn’t work. They marked my issue as resolved and I still cannot work with this app. Guess I’ll have to issue another ticket and hope someone actually helps me..VLee12584Version: 1.24.2

I just want my stand alone Authenticator appBlizzard is trying to force people to stop using the stand alone Authenticator app and replace it with this app so they can spam them with notifications. I only want notifications to confirm log in attempts and nothing else. That was how the old app worked, but with the new app, you either have to disable notifications entirely in iPhone settings or you get unwanted notification spam..SwypistVersion: 1.21.2

Can’t get it to workI downloaded the app because the authenticator app asked me to. I’ve made several unsuccessful attempts to log into it. I can’t get past the login page. Email and password are correct. Won’t tell me why I can’t log in. It doesn’t bother me since the only feature I want and need is the authenticator. I’m just concerned the authenticator app is going to stop working and I might just need to take it off my account..Zenais6464842Version: 1.20.2

Typical BlizzardWon’t let me log in. Sends a code to the Authenticator. Authenticator opens with a message saying I need to use battle.net. Close that message and it gives me an error, preventing me from logging in. Great job blizzard you continue to slide into continuous self destructive behaviour chasing corporate profits..TomhowlVersion: 1.22.2

Simple authenticator please?Very disappointed that Blizzard is retiring the old authenticator for this app... I have to install this to keep my account secure, but this comes with much more, all useless features to me... Please give is the option of keeping a simple security tool instead of a chat client with a bolted on security option....SeydonVersion: 1.20.2

Authenticator does not work offlineThe Authenticator is not useful when you are offline in this app. Please fix to allow offline code generation. All I get is a spinning battle net wheel of death. Thanks!.HaiggyVersion: 1.20.1

...Doesnt even load anything for me its just gray screen.Wthh...Version: 1.18.2

Crashes all day everyday.This app is an absolute joke. It crashes non stop. It will never load new pages. It’s pathetic, Blizzard has so much money and time and they can’t even get the login pages to work. Whoever got paid to work on this should be ashamed of themselves..ThehosmarVersion: 1.18.2

Social problemConnecting…Connecting…ALWAYS Connecting!!!🤬🤬🤬.泽连斯基Version: 1.24.4

SheetYou idiots with your app!!!.TarkhanVersion: 1.24.4

Blizzard sucksTried logging in . Can’t get through account and authentication. Not worth the hassle oh well . Good job blizzard sinking your own ship . Won’t buy new diablo now.Br1XXVersion: 1.24.3

Waste of time and moneyThey won’t let you access old accounts and they have become very greedy so that games are pay to play. Y’all should be ashamed, this company is a disgrace to gamers and I hope they go bankrupt like the corrupt monsters they are..PousseycatVersion: 1.24.2

Unsatisfied CustomerI’ve spent weeks trying to deactivate my authenticator due to not having my old cell phone number anymore. I’ve sent numerous tickets to no avail and there isn’t even a phone number to call anymore. Terrible service. I’ve been playing since 2007. The responses to the tickets were useless. I sent detailed info on my account. I really do hope they deactivate the authenticators tomorrow so I can finally play wow again..JudithealVersion: 1.24.1

Won’t let me sign in and stay signed in after enabling 2faThe authentication code doesn’t work unless I tap on the notification on my phone and approve it if I input it on the battle.net website or launcher is says invalid code.Gohun257821267Version: 1.24.1

Wish I could give this zero stars.This app is one of the worst things I’ve ever downloaded. I got stuck in an endless loop of it sending me to the website to login and having to answer one of those stupid puzzle games but the app still will not log me in. It’s like you don’t want people to access your games. Made me want to cancel my account entirely..Monnie_pVersion: 1.24.1

Authenticator app is now sending spam notificationsAlthough this is nominally an Authenticator app, Activision now uses it to spam you with push notifications about sales..DrwwlkrVersion: 1.24.1

Very stupid authentication flowHey Intelligent devs tell me something how am i suppose to log into battle.net app in my phone when you pop up in-app-browser (in my case safari) to ask me to login using my creds and there after go on to ask me to enter authenticator code or approve on authenticator when that number is now being masked by this in-app-browser. I cant go to see that number without ‘Cancel’ on in-app-browser which cancels that authentication flow and session. I wonder if you guy even test the apps that you push out otherwise basic smoke testing would have given it away on this bug..Ash.userVersion: 1.24.1

UselessLike others have said, you need both Battle.net apps but both are useless, the authenticator doesn't even give a code you can use so you can't even login to transfer over..HahwhehhwVersion: 1.24.1

Too busyThis app is way too kitchen sink and not at all focused. Unpleasant..WtcherVersion: 1.24.1

PLEASE FIX NOW!I had the original authenticator app and it was crystal clean and simple. Now I attempted to hop on it for my friends account to help her out. Instead it says that the app is closing down and moving to Battle.Net. I download the battle net app and try to login only for it to say use the authenticator app to login. So now I’m literally unable to do anything….FlamingoFartVersion: 1.23.1

App doesn’t workTo get the app to work, you need the Authenticator app. To get the Authenticator app to work, you need to get this app to work. So neither of these work. Terrible app design.Wli2718Version: 1.23.1

Impressively InferiorI downloaded this because the old Authenticator is going away, yet this one barely works and seems more interested in harvesting my phone data than being any level of secure.Jake737Version: 1.22.2

Doesn’t workUnusable past login.JjchaceVersion: 1.21.2

Cannot use numbers buttonYou cannot type numbers in with this app. Maybe you could before but not anymore. The numbers button does not change the keyboard. Pretty useless given usernames and passwords both have numbers in them generally. Why is this function broken on the iPAD yet works fine on iPHONE. Did a developer even test this works. Very weird.ReviewsarenotAllowedVersion: 1.21.2

StupidWhen I tried to do authentication it said to many attempts after 1 try and it said I did it right won’t let me get in my account and won’t send me a message to get back into it I don’t recommend the game anyways it’s horrible played the first one.Ralph hdbdbgbVersion: 1.21.2

Cant use itBlizzard somehow think he has a say on my browser cookie. Because of this, I cant use this app.Je9nfVersion: 1.19.0

Why is this so broken?I have a great connection, but if I swap out of the chat window, it has to go through a while “Reconnecting…” loop which forces me to close the app to see a chat reply. Upon loading the app, I have to wait for 30-40 seconds while it shows “Still reconnecting…” You’re literally diffusing the point of having the app in the first place..CallyAuraVersion: 1.18.2

Worst thing I’ve ever downloadedDoesn’t even let you create an account and if you’re under the age of 13 it won’t work should be allowed to work people over the age of 10 if they have the game or able to play it worst thing I’ve ever downloaded don’t download it can’t even create account you can only login.Nhyaexk122Version: 1.18.2

GarbageCan’t add anyone or receive any notifications despite having everything enabled. Friend requests sent a week ago by both parties have vanished into the void but can’t resend cause it’s already been done once. Stuck loading the social screen for over 30 minutes. It’s just a hot piece of garbage that should be removed and thrown back into the dumpster they hauled it out of..TehBrickVersion: 1.18.2

Blizzard… don’t forget your old players…I can’t connect my account since Overwatch 2 and I cant play Overwatch 2 to… Is that the effects of your new « free to play » ?.F c k u u u uVersion: 1.18.2

Don’tDon’t get if u lose ur phone or change the number ur done for don’t install.Lk NV fgjeoVersion: 1.18.2

Tablet version?A multi billionaire company can’t even create Battle.net for tablet users. Using the mobile version sucks on here. Imagine what a proper app on here would look like. This Battle.net is plain and dull. Been like this since it was created..ZanoZedVersion: 1.18.2

Needs constant rebootingIt used to be a good app. But now I have to keep restarting the app to reconnect to the chat. If you go to another app and come back, it won’t refresh messages and is stuck on “reconnecting”. It will never reconnect. You have to close and open it again to send and receive new messages. Then today I suddenly I don’t have a friends list on the mobile app anymore. However, it’s fine on PC. I restarted the app and my phone even but that does not fix the issue..ChellyariaVersion: 1.18.1

BrokenApp has been broken for me for a week just keeps telling me line full and to try again later? I have tried uninstalling logging off everything and it still seems to not work! Please fix!.BarreavistVersion: 1.18.1

BlizzardSucks Dick.OlivertwistnipsVersion: 1.16.0

If every blizzard employee hung themselvesThe world would get a little brighter.Me , of courseVersion: 1.16.0

Battle.netHorrible you can’t change name in settings.IdcabtuVersion: 1.13.0

The worstThis app sucks and blizzard customer service is trash. Terrible customer experience.FfffgggghhboiZVersion: 1.13.0

Blizzard craptivision.Evil Pos company that supports China, punishes suffering fans, rides the dead horse of WoW. App works okay enough I guess..Deoman77Version: 1.11.0

The new app icon is worse. Older one was perfect.The chat is very boring, not even able to send pictures and videos....CrimedoggoVersion: 1.11.0

Shoddy for a multimillion dollar corporationYou’d think an instant messaging app for the battle.net client would be a simple thing to make, yeah? This app clunks along with all the grace of a car with square wheels, and has for however many years I’ve had it. I’ve seen my messages get swallowed and not sent without even a ‘failed to send’ notification, I’ve seen messages I sent somehow end up on the left side of the screen, looking like they were sent by the other person; I’ve seen my messages balloon out into a comically large font size for no reason - and these bugs are not uncommon either! the only cure is to close the app and open it up again. It’s a joke. Only staves off a one star because it has a fair amount of utility within the app itself, just about as much as the desktop application itself. I’m sure it would be a good app IF IT WORKED.GoggleKittyVersion: 1.10.0

Doesnt workThe only piint tonhaving this app is messanging, but it does not work for it..Names are hardVersion: 1.8.0

App doesn’t workBroken app, logged in and straight up doesn’t work. Tried on 2 phones.T2 gamerVersion: 1.7.0

Bnet MessagingScreen will not rotate on the messaging app.KneebstVersion: 1.6.4

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