LG TV Screen Mirroring Cast Customer Service

LG TV Screen Mirroring Cast Positive Reviews

Couldn’t find LG devices after download.Once I downloaded the app and followed all the instructions the app wouldn’t find my LG tv device in the list. I contacted the help team and they were able to walk me through many different things to try and fix the problem via email. The problem was fixed and the app works as stated for streaming from iPhone or iPad to the tv..Bobcat0423Version: 3.4.8

Wow! Amazing Service!Downloaded this app tonight in preparation for in home schooling for my twins Monday. I wanted to be able to display some of the celebrities reading books and other educational sites for us to learn together on Monday. I couldn’t get the tv hooked up and emailed diagnostic support and the response was fast and effective. They responded immediately- asked a few questions- sent me back guidance on what to do and it worked and we are connected and ready for Monday. Thank you so much!! Really really really great service on a late Saturday night. Thank you again!!.NlampisVersion: 3.3.12

Works great as long as lag isn’t an issueWork perfectly over WiFi with my LG UJ6300 TV for showing movies or slideshows on the tv. The main limitation is there is about a 3 second lag between what’s shown on your phone and the TV. So playing games or doing work presentations with it wouldn’t work. However when watching videos the audio and video on the TV are synced up fine, so it works great for showing vids and photos from my camera roll..GoGadgetGoVersion: 5.0.1

I love this appThe Facebook messaging is excellent. The person who worked with me responded right away and he/she took me through multiple steps to solve the problem. The best news is the representative worked with me until the problem was solved. I love this app. It works great on my TV and recently I had to download the LG airbeam and that too works great! Definitely worth it for streaming online exercise classes. So happy this app exists during these trying times..Tigerwoman415Version: 3.4.5

Very Useful and Cool App!I used the app to watch my tv shows that are not available via app on my television. Yes there is a lag as another reviewer stated but I simply turn the volume all the way down on my phone/ iPad and watch straight from the TV! Simple fix for the video lag! I can’t imagine why you would need to look at your phone when switching to watch on the tv anyway, which is what I use it for on my LG large screen. Thanks guys!.MommyScholarVersion: 3.4.6

AgentDukes commentMan, you worded this exactly how I would put it. I have 400 mps comming in on Ethernet and still have 8 to 10 second delay. Mirroring to pc with the right program I don't even get more than a second delay. I wont mention program but there shouldn't be much difference between mirroring to one or the other. 8 to 10 second delay? Sorry guys but a little disappointed. It does work PERFECTLY, just the delay..Cymrych03Version: 3.4.2

Very reliable app, howeverThere is a very short sound delay (between a video and its audio), so that a speaker’s visual mouth movements don’t exactly coincide with the audio of the words spoken. But it’s a pretty minor issue, because the audio delay is only a microsecond—much less than a second long. I don’t know if that is an issue with this app in particular, or if the problem is inherent in mirroring in general..RarikeVersion: 3.4.8

Works very wellI bought the whole bundle and i tried most of them many times even I bought the MacOS apps all of them are the best and most working mirror apps i had been used, there is a lag between then iPhone screen and TV but the streaming is continuous so it is very good to watch videos or photos, recommend apps..Ramx MaxVersion: 4.0.2

Product works well. Customer support is excellent.I had some initial issues with installing the product to work on two TVs in my home. Customer support was extremely prompt and extremely helpful. They resolved my problems the same day that I sent in a request. The only downside to using this for all my needs is the small delay that occurs with a real time applications..FadukesVersion: 3.4.8

App works 👍🏽The app works as advertised. It mirrors my iPhone 6s on my parent’s LGTV. There’s a couple of seconds lag but I’m ok w/that and I feel that’s to be expected from other mirroring apps. Downside is when I silenced my phone (because my alerts were sounding off on the tv), it also silenced everything on the tv as well. But I guess that is true mirroring..JourstinVersion: 3.4.8

Rocky Start, Great FinishThe app didn’t work for me at all when I first installed it. But I used the program’s built-in support contact feature to describe my problem, and someone was back to me within two hours. Their instructions for fixing the issue were spot on. Now the app works beautifully — I love it!.Pados_musicVersion: 3.3.6

IPhone Connects to LG TVIt took COUNTLESS apps to find one that worked for my TV.... I was skeptical because I didn’t want to pay the $5 and it be another one that doesn’t work. Well, I found the app! Works great! We have terrible WiFi, and it is actually clear, and shows any screen from the phone. Love it!.MEKey1104Version: 3.3.12

Something is wrongI used this app to stream/mirror movies from movie apps and now it tells me that certain apps don’t allow the mirroring. Is basically usless because that’s what it’s for. Can anyone fix this because the app worked flawless before other apps blocked it. Thanks.LG163Version: 3.3.7

Great customer serviceI had a couple of issues getting the app installed and operational. I submitted a request to customer service and they responded send within a very few minutes and helped me with my issue in very short order. Great job! The app is working great now..RanchoBearVersion: 5.1.1

It’s good but the delayI downloaded this and I was like FINALLY! It’s good but the downside is the big delay it has. I was streaming my oculus quest footage from my iPad to the tv and it worked but the delay made it confusing. Overall, it’s good app and I recommend it.Known_as_DanielVersion: 4.0.6

Set It Up Right & It WorksAs long as both your phone and the tv are communicating on the same wifi network, it works great. Don’t let your tv access your wired network. Unplug the Ethernet cord if you have to until after you’re done using this app..Team PonteVersion: 3.3.7

EasiestThis is absolutely the easiest app to use. It works quickly and efficiently. I could even send my iPad page to another TV in our home. That is amazing! This is great for video conferencing. Clearly transmits the conference from my iPad to the TV to be share by a small group..ElizallenVersion: 3.4.5

So far so goodI have used this app to show power point presentations, mirror my screen for photos and other apps. It’s worked pretty well without difficulty. I would definitely recommend..Great Photo editing appVersion: 3.4.5

Mirroring appI have too many issues with skipping & jumping of My Jazzercise class. I have deleted & reinstalled I don’t think I have to do that everyday. Something Isn’t right. Also you can’t talk to anyone. The other problem is when you are using it live, you can’t stop & reinstall or talk to anyone about the issue 😡.LCBMHBVersion: 3.3.12

Not sure why ratings are so poor??App is easy to use..they don’t ask you to “sign up”..easy to use...and cheaper than renting one movie!! I did both apps..one for the LG and one for Samsung...happy with both!!.Ratin9999Version: 3.4.8

Best appI am a Peloton user and needed to cast my strength and floor workouts to another room this app made it easier to cast the workouts and also show slideshows from my phone Now other family members can watch without eyestrain!.Walkj89Version: 3.3.7

Mirroring iPhone to my LG tv…I’m mirroring now…using headset for the iPhone so it is less disconcerting dealing with the delay: In my ear through headset and then hearing through the tv…works well with the way my brain processes the 5 second delay!!!.Ducks 69Version: 5.1.6

Not on my tvThis app does not work in full screen on my 55 inch. Only get about three quarters of screen. Do not recommend for large screen tv’s..EgljhhVersion: 4.0.6

Outstanding SupportI had a question about setup while mirroring my iphone to my LG tv. eMailed support and got a response within minutes. RK provided an accurate and thorough response. Everything works great..Dub #8Version: 3.4.7

HELP!!The app is okay, I paid 15 bucks just 2 weeks ago for us screening.. I messed my phone up and just got a new one and re downloaded the app. Now its not letting me sign in to my account. I don’t want to pay another 15 bucks… how do I resolve this.SbdbgdVersion: 5.0.2

Nice appI now subscribe to the free app which doesn’t have sound. But the full subscription isn’t bad- 6 USD a month. I wish lg had its own built in mirroring app..Kennygg1952Version: 5.0.2

Tech TeamThe tech team was very helpful in getting the connection to the app from smart tv. If you have a question ask the tech supply team..Tech team supportVersion: 3.4.8

Great Customer Service - Worked on my LG Smart TVI had a good experience with receiving help from the customer service through the app. It was a bit confusing to set up, but I was guided and understood what settings I needed to change on my TV..User/24Version: 3.4

It worksThe app works, is it perfect no. There is a extremely noticeable delay when trying to stream movies or anything else. But the functionality is there..Xidek47Version: 3.3.7

Just got this appI did use the support team...they were very quick in responding..we solved the issue and works good now!.CyndyKatedVersion: 4.0.2

Great for the most partThis app is phenomenal! The only problem and it’s a problem that costs 1 star of the rating is the lag. It is still significant but not as bad as it was. Hopefully it can be fixed soon!.BluffquillVersion: 3.4.5

Great service.Love this service. Only reason for 4 stars instead of 5 is that it will refresh fairly often causing a pause in whatever you are mirroring for 10 to 20 seconds.Dancer_saramVersion: 3.4.2

ExcellentReceived fast courteous response for the online team. Problem was easy to resolve and the instructions worked perfectly..Jbjosie2Version: 3.4

A slight delayThere is a slight delay, maybe a couple seconds, between phone and television. But this is a wonderful option if you don’t happen to have an Apple TV..JackolanternbunsVersion: 3.3.7

Please update the appGreat app However it’s very slow it’s 7 seconds behind and it crashes normally..Reseller IG @theblessonskyVersion: 3.3.12

AppThis app is perfect, its working easily on LG TV.Hamed5583Version: 3.4.8

Good appMerci je peux maintenant me connecter à ma TV..DionclauVersion: 3.4.6

Not perfect but room to improveI was a bit worry to see so much negative review comments when I purchase the app for my LG TV. Other than the lagging, the app works perfectly for my need to mirror from my iPhone. It does what it say and hope the developer will continue to update the software to improve the performance to mirror the screen..DesrsirVersion: 3.4.5

Works wellA little sluggish but I have an older router and wifi is bit hit and miss in the room. Does mirror as advertised. Staff were very prompt at helping..NewfieKnightVersion: 1.5.1

Work really good :)I don’t understand the 1 star rate?! it’s work very well for me! worth the price :).4trynVersion: 3.3.6

Works greatWorks well for watching movies I can't get with the apps on the tv.ZanaphilliaVersion: 5.1.4

LG TV MirrorI love this app. In my second year and use every week!.BaEsDoVersion: 5.1.2

This app is really great 👌At first I wasn’t sure why the app wasn’t working as expected but then with the help of the AIRBEAM TV customer support team, they timely responded to my emails on what steps I should take to resolve the issue and am thankful all the efforts didn’t go to waste. I have tried a lot of apps with similar purpose but trust me when I say by far this is the best. And yes, the pro version is definitely worth it. For any one who wishes to get a perfect screen mirroring app, this is the way to go. Thank me later 😊.McDiiPaaVersion: 5.1.1

This app is goodWorks great.Shayan2710Version: 2.1

ReviewThis app is amazing works like a charm. No problems what so ever..MisskarlyVersion: 1.5.2

Won’t allow streaming of Fibe tv.I wish they would’ve explained or relayed that some content will now stream to certain makes of tvs. I have an LG tv and it says content not available or allowed.Hman567Version: 1.3.2

Very slow.It mirrors your screen yes. But the quality isn’t exactly great and it took about 8 seconds after opening an app on my phone to appear on the TV, no it’s not my internet connection I have 150mbps. This app is just slow I hope they fix that..Luke199022Version: 1.0

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LG TV Screen Mirroring Cast Negative Reviews

Works, but lag is very prevalentThis app does work...but as most reviews have stated, the lag is so prevalent that many uses of this simply are not feasible. On every complaint review, it seems the developers asked the reviewer for info to try and “solve the bug” or whatever. You can read those yourself. Those reviews are correct - the lag is bad ; some things reduce it, but never enough that it’s not an issue. So hopefully the devs don’t reply to this asking for more of the same ... I’ve tested this with perfect conditions to remove that lag - literally using wired connections on the TV *and* the IOS device(s), it can reduce that lag (minimum possible was maybe 3s) - but that’s still bad enough this isn’t good enough for many functions. So depending on what you need this for, it may be fine - but for live presentations, don’t even consider it. Use *only* an hdmi out cable for the iPad or iPhone if you’re presenting and can’t bear several seconds of lag..AgentDukeVersion: 3.3.12

ProblemsI don’t have problems with connectivity but I have constant problems with buffering and lag. For example when I mirror some tv program from my iptv iOS app to my LGOLED55C8PLA I have problems with buffering and lag. On the other side when I do exactly the same thing with Your app for Sony TV ( I have Sony TV in other room ) I don’t have any problem and there are no buffering or lag. Everything is functioning perfectly so You can’t tell my that I have problems with my internet connection or something. Problem is in Your app for LG tv so please give us some update..BZDJ124Version: 3.3.7

Buffers all the time.I use the app to stream from Peloton App on my iPad to my LG-TV. I also get the weird crop, which I assume is just a data issue from the iPad to the TV, not an issue with the purpose I have. my HUGE issue is even on pre-loaded content I get buffering and lag. There is significant lag between the iPad and the TV, again don’t really care. The buffering is a huge issue, hard to get a consistent work out looking at a rolling series of balls on the screen. I have not found the work around yet. I could just go back to HDMI cord and my laptop, just wanted a more convenient solution..GayPedalPaPaVersion: 3.3.6

Scam appDon’t waste your time, and don’t believe their nonsense replies to the critical reviews. Apps like these are a dime a dozen, don’t fall for the sound/resolution upgrades thinking that that will somehow be the fix. Have seen several apps like this— total ripoff. There is some very basic level of functionality that must allow apps like this to pass the App Store vetting/review process. If you’re thinking you’ll be able to watch movies (delay or otherwise) from your phone streamed to your TV, think again..Don't recommend it!Version: 4.0.4

Don’t waste $Extremely slow. Didn’t work. Waste of money. Not sure if I’m entitled to some form of refund? Probably not but it does not work i played a few different movies and videos (No need to buffer they were already downloaded) on my iPhone and it was just a still screen with play button fast forward and back but wasn’t playing when connected to tv. Once app was closed and completely deleted the same videos were playing fine on my phone no issue..Hevans7003Version: 3.3.7

So slowI’ve been using this app for about a week and it just doesnt seem to get any better. It is almost impossible to stream any kind of video content. The delay is not the issue. The issue lies in that once it get about 15 seconds behind it will skip ahead to catch up. In doing so you lose the content in between. Super annoying and I would not have paid for the app knowing this. Would not recommend..Duhitsash27Version: 3.4.7

DO NOT WASTE YOUR TIME WITH THIS APP!!!Complete garbage! if you enjoy lag and not being able to play any videos through any of the options provided this is perfect for you. After paying for the premium version I tried mirroring a video and only the sound plays while the screen remains frozen. If I try to play it through the web video option no video loads. Even their own built in fireplace video won’t stream, what a joke of a service..Matmar96Version: 5.1.1

Buyer BewareIf I could give it .5 a star I would. The idea is great, however the execution is poor and does not live up to the simplistic promise of the developer. Lag and buffering are a staple of this app. I have never experienced lag with any other device in my home except using this app. Their support team will go right to your network speeds as their go to answer without asking any other questions. Bad customer service. Hopefully I can get my money back as will you..Tony8488Version: 3.3.12

Won’t play all of the moviesThis app seems great however for some reason it will only mirror sound on particular shows and movies. It will show all of the trailers but once you star a show only audio is available. I purchased the full year with a 3 day trial and after the first I am already trying to see if I can cancel before I will be billed..Bear3039Version: 4.0.2

Not GoodI’m one to not write a review however if I find something absurd I will make a comment. Every time I would connect to this app so I can mirror my tv I would immediately get an error when I would connect to safari. I think the most upsetting part is that not only this app doesn’t work it cost me $5 bucks. Any who stay away from the app. It doesn’t work as advertised. Most likely will summit a complaint with apple regarding this app..JoeHerrera23Version: 3.3.6

Glad I read the reviewsDownloaded and tried the “free” trial which give you a picture but no sound. Then immediately hit you up for the “Upgraded Version “ which turns on the sound. They are going to nickel and dime. They are not worried about a quality app just looking to squeeze every penny they can out of you. Read the reviews and trust your guy on this one.LiftndVersion: 4.0.6

YikesNot good at all. The app claims to allow you to stream movies to your LG TV, but every time I’ve tried to connect my iPad with the Apple TV app to watch a movie, either the video will stream with no sound, or it won’t even load the video at all. Not to mention the weird crop it puts on the TV... It may work with a few things (with a time delay), but the app’s use is so limited it can just be considered useless. Don’t waste your time with it..Thomakob000Version: 3.3.5

Does What It Says, But Keep Expectations LowTurns out almost everything I want to mirror is DRM protected so this app is practically useless since it can’t support those streams. For everything else it’s only ok. The lag many describe is serious but unless you need to watch both your transmitting device and the mirror screen at the same time I don’t see how it’s a problem..Roo HoundVersion: 3.4.2

Do not waste moneyI got this app and it’s useless it’s glitches a lot,picture is braking and you missing conversation words on the movie what I try to mirror it !!! I try to get money back but I guess it’s impossible!!!I go true many emails with tech support and this is endless,do this ,do that and do something else,I just won’t my money back and forget about this app for forever !!!.OlyabarabolyaVersion: 3.4.5

Lags so bad my 4K uhd LG tv freezes.Can’t load the majority of anything I try to mirror from my iPhone 12. The app is junk. Don’t buy it. The smallest time frame of lag I had gotten was about 45 seconds from the swipe of my phone to the connection of my tv. I’m 10ft from my wireless modem and 5 feet from my tv. It’s not a wifi issue, but a total app failure issue. Don’t waste your money like I did..SbhmaineVersion: 3.4.9

Blocked by appsI only got to use this app for 5 seconds. I opened Disney+ and then suddenly it stopped mirroring and now I cant even find my tv. i saw from the app’s troubleshooting page that some apps such as Disney and Netflix may block this app. So there, i have no use for this now. I hope I can get a refund. i also wish I’ve read this bit of detail before I bought it..DonDrypersVersion: 3.4.8

Does not work with Apple TVWould be nice if they told you it doesn’t work with Apple TV before you buy it. Otherwise it did work but I bought it to watch Apple TV so reason for rating.They really dont want a reviewVersion: 4.0.6

App not working properlyPaid to have the pro version and still it lags… I would like a refund, app needs work done before being able to sell for $50.00 !!!.QuietM3Version: 4.0.6

UselessIt won’t stream quickly enough to actually watch on anything. It lags by a few seconds. And most apps have it blocked from working so I’m very disappointed. I wasted my money. Don’t bother with it..TL DeeVersion: 4.0.6

Rip off appWARNING: DO NOT SUBSCRIBE! There is no way to unsubscribe and they keep charging you..Idiotwind2Version: 4.0.6

Only the audio worksWhen trying to stream videos, only the audio works and there’s no picture in any resolution. Will delete app..Kang_a_jiVersion: 4.0.2

What a disappointmentVery easy to install but to have a real streaming without lagging and including sound transferring on your tv you have to pay. Free version is very low quality!! We are decades from AirPlay!.Mc88888888888Version: 4.0.4

Great video on TV but no soundThe app works great for clarity, but we cant hear anything on the tv. What a waste of money ..Love lobe loveVersion: 4.0.6

Le son se coupe par intermittenceBye.Traineux1Version: 3.4.8

GarbageAbsolute garbage app do not buy just paid for something doesn’t doesn’t even work. Want a refund not happy.HahahdbdhbVersion: 3.4.8

Don’t buy this POSWould not connect to my LG tv Worked in demo mode but when “upgraded “ would not work. No help info $18 for half an hour of straight aggravation!.Cold chemistVersion: 5.0.2

Complete crapI would love a refund for this app. It doesn’t if project any movies, it just plays the audio with a black screen. Wouldn’t recommend.KIMMY.SIEVERSVersion: 3.3.7

Sound doesn’t work 😡Sound doesn’t work.. waste of money !!! 😡.MaxxouneVersion: 3.4.5

TerribleLags, doesn’t integrate well with LG tv. Mirroring quality is low for video. Not worth paying for..Ph45578888Version: 3.4.5

NOT GOOD!This is very slow and doesn’t project movies. It shows only a black screen with the sound. I WANT A REFUND PLEASE!!!!!.PublicLovelicVersion: 3.3.12

Can’t find my TVMy TV does not appear in the app.Ausgang00Version: 3.4.5

GarbageI purchased this yesterday in hopes to watch a video from my phone, to my tv and it wouldn’t even load the video. Huge waste of money if I could get a refund I would complain for one. Absolute garbage.Stephanizzle.Version: 3.4.2

LaggyThe app broadcasts to my TV, but the video/audio is laggy and often doesn’t keep up, resulting in start and stops. Disappointing it’s not more smooth..H7 85Version: 3.4.2

Waste of moneyDo not waste your time or money on this app..Angus2056Version: 3.4

Would like a refundThis app has way too much of a delay. At first I thought it was my Wi-Fi, but it’s working fine with excellent speed. Waste of money in my opinion..Rinni legearVersion: 3.3.12

Quite a few glitchesOnly got audio for about twenty seconds -- apparently IOS problem, but told to close and re-open app and audio will start. Didn't work -- tried numerous times. I even rebooted my iPad. According to Aitbeam, it is an IOS problem. Still haven't got it to broadcast on iPhone. Excellent support -- answered questions within a few hours. If the app were as good as the support. Until the app works as it should, I do not recommend it. Audio just worked for a few minutes, then stopped working. VERY FRUSTRATING..AHRumpVersion: 3.3.7

MajorCrap.DorkbobVersion: 5.1.5

App register tv doesn’tApp on phone says I’m connect to the tv. But the app in tv doesn’t respond. Casting doesn’t work if the app on tv doesn’t respond. App on tv doesn’t have any navigation or settings button, just 4 splash screens that shows how to set up on the phone, no functionality. Why does everything have to cost few bucks here. I’m not paying for something that probably might not work.DeWoWWVersion: 5.1.1

Worse than the desktop versionUnable to cast photos to screen. Unable to test if audio will cast to the screen because it requires you to pay for upgrade. Deleting the app. It’s not worth the time..Alpaca88Version: 5.1.1

Zero starsApp doesn’t even work. 7$? Really? Super disappointed and wondering how I get a return. Should of read the reviews.Sj82726292919;7Version: 3.3.12

Does not work16 second delay at best and crashed 4x in less than 10 mins. How do I get a refund? I got a free ap that works perfectly..Chelle_leighVersion: 3.3.12

I wanna refundThis is worse app ever I work with.Arash haVersion: 3.3.12

No videoDon’t buy. Plays the audio. Not the video..J4hillVersion: 3.3.7

Would love a refundGarbage app Doesn’t even stream videos, won’t load them. I want a refund.Stephanl11Version: 3.3.7

Didn’t workThe app continually stops running..,mndufhvVersion: 3.3.6

Mirror for LG smart tvCould have been a good app but the response is too slow. It takes too long to buffer. You guys should work on that or refund me..Zidario GodzeVersion: 3.1

Didn’t work - just recorded the screen and saved to photosThat’s 7 bucks I’ll never see again..BMcworkoutVersion: 1.3.3

Doesn’t workI tried to use this on my iPad and iPhone with no luck. Seems like an awkward work-around! I think I’ll just buy an Apple TV!.JBB_CanadaVersion: 1.2

Not workingSeems so close! iPhoneX and a 2018 LG 43UK6500AUA. Error on TV. This file cannot be recognized. Return to previous..CgsavyVersion: 1.5.2

No soundMirrors visual ok, sound stays on iPhone. Some apps do not allow screen recordings.Neature shooterVersion: 1.5

DRToo bad I have bought this app before I read reviews. Horrible. Don’t buy it! How can I get my money back?.Dmitri RVersion: 3.3.4

Terrible AppThis is a terrible app. Don’t buy it or any of the other variations. It’s super slow and crashes all the time. I wish I would’ve listened to the other reviews but I was desperate to find a solution. Please don’t waste your time and money on this, look for another solution. I was hoping for a refund but it doesn’t look like I’ll be getting it..AlexJS22Version: 3.3.3

Horribly misleading and a rip offSounds so good I ignored all the one star reviews and convinced myself it would work. It does not. Something called HDCP, which Apple, tv mfr and program provider all insist is not a factor prevents play. Thanks for ruining my weekend. Hope you spend my $7 well..Paddy s QuestVersion: 3.3.3

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