Crypto.com is trusted by over 80 million users worldwide. Buy and sell 250+ crypto, and earn up to 5.25% p.a. on your crypto with us. Trade safely and securely with industry-leading compliance and security certifications, and proof of reserves.
Crypto Trading
• Buy and sell popular crypto, including Bitcoin (BTC) and Ethereum (ETH), using 20+ fiat currencies or credit/debit card.
• Trade crypto weekly, bi-weekly, or monthly, by setting up automatic purchases.
Crypto.com Visa Card
• Spend or withdraw your funds with your Crypto.com Visa Card anywhere Visa is accepted.
• Up to 5% back in CRO on all spend.
• Music, movie and shopping subscription rebates with selected cards.
• Unlimited access to 1,000+ airport lounges with selected cards.
• 10% rewards on selected travel websites.*
• Enjoy attractive interbank exchange rates.
• No hidden fees for withdrawals.**
Rewards+
• Unlock exclusive perks with as little as $100 in trading volume per year. Level up through our 20-tier rewards system.
• Higher Earn Plus Bonuses: Enjoy up to extra 5% p.a. rewards on 3-month stablecoin allocations.
• Extra Card Rewards: Get up to 8% back on spending with your Crypto.com Visa Card.***
• Referral Booster: Unlock up to a 4x bonus for you and your referrals with our BG25 Referral Program.
• Trading Rebates: Receive CRO for every trade you make.****
Crypto Earn
• Earn up to 5.25% p.a. on your crypto holdings.
• Put your holdings to work with many supported tokens and coins, including 40+ crypto and stablecoins.
Missions
• Complete exciting Missions to earn Diamonds.
• Redeem your Diamonds for Mystery Boxes to get rewards of up to US$1,100 of CRO.
Track Crypto
• Track 250+ crypto with Price Alerts and Target Price notifications.
Crypto.com Pay
• Pay with 30+ crypto, including Cronos (CRO), Ethereum (ETH), Bitcoin (BTC), Polkadot (DOT), and Dogecoin (DOGE), and earn rewards.
• Instant settlements with zero gas fees.
• Shop at 150+ top brands and earn up to 10% back in CRO.
• Up to 4% back in CRO when you spend with Travala, Alternative Airlines, and hotels.
• Up to 2.5% rewards on airline gift cards.
*These offers are launched by Crypto.com independently, and there is no partnership between Crypto.com and the merchants in these offers. Crypto.com has the sole discretion to modify these offers at any time.
** ATM bank fees may apply. Limits apply. Visit Crypto.com for details.
The availability of the products and services on the Crypto.com App is subject to jurisdictional limitations. Crypto.com may not offer certain products, features and/or services on the Crypto.com App in certain jurisdictions due to potential or actual regulatory restrictions.
Crypto.com services are provided by Foris DAX, Inc. and its affiliates (NMLS ID 1966158).
Disclaimer: BY USING THIS CARD YOU AGREE TO THE TERMS AND CONDITIONS OF THE CARDHOLDER AGREEMENT AND FEE SCHEDULE, IF ANY. Crypto.com Visa Card is issued by Community Federal Savings Bank (Member FDIC) pursuant to a license from Visa U.S.A Inc.
NOTICE TO POTENTIAL USERS OF DIGITAL OR VIRTUAL CURRENCIES, INCLUDING BUT NOT LIMITED TO CRO, SHOULD BE FOREWARNED OF A POSSIBLE FINANCIAL LOSS AT THE TIME THAT SUCH CURRENCIES ARE EXCHANGED FOR FIAT CURRENCY DUE TO AN UNFAVORABLE EXCHANGE RATE. A FAVORABLE EXCHANGE RATE AT THE TIME OF EXCHANGE CAN RESULT IN A TAX LIABILITY.
Website: https://crypto.com/
Address: Foris DAX, Inc.,Suite 2725, Sabadell Financial Center Building, 1111 Brickell Avenue, Miami FL 33131, United States
Crypto.com Buy BTC, ETH Positive Reviews
Fantastic Platform!Do all of your DD before diving into digital currency. This platform is fantastic for both beginners and veterans alike. There are many benefits baked in and from my experience, Once I’ve initiated an ACH transfer from my personal account, I’ve had access to the funds within 24 hours, in my Crypto account. That is a huge deal. I’ve used Other platforms where transfers have taken 3 days to complete, and up to nearly 3 weeks. Hoo-rah to this team for creating a quick process, among all the other benefits of their platform!!! One suggestion - I don’t believe any of these platforms have utilized yet - Y’all should integrate a way for users to buy crypto with their “Apple” balance or Apple gift cards. If I were to receive a gift card, other than shopping, I can’t convert the balance into fiat, but it’d be wonderful to sink that balance or gift card into CRO, ETH, SHIB, etc… When a user initiates a buy order, the app gives about 12 seconds to confirm, I believe that’s because of price fluctuation. I wonder if the same concept could be used to buy increments of altcoins - i.e. $20 for 20 worth of CRO… ? Either way, great job, keep it going, and hoo-rah! Happy Holidays!.CryptokensVersion: 3.123
I use it more than Coinbase now.Fees are less than CB even taking the static withdrawal prices into account. The UI is pretty user friendly and intuitive. I’d much prefer if i were able to get from the home page to my current crypto holdings with a single touch rather than the 4-5 that it takes now. Also there are a few bugs that have been around since i began using the app. They’ve occurred on multiple devices and updates etc. Specifically, I’m referring to the page enter the amount of crypto to withdraw/send. The keyboard disappears each time you try to hit backspace to delete the default amounts that appear when you open the page. It may seem minor , but it can become really frustrating when you have to make many sends. Especially when taking into account the number of things you’re already asked to enter to make a send for security. I don’t understand why you have to complete 2 forms of two-fact auths.
Yeah a lot of nitpicking , but as a daily user having these things fixed would really improve my experience with the app and make it a truly pleasant experience. Instead of the mildly annoying chore it is now.
Unrelated, but it’s a shame that cronos has kinda been forgotten. It was really great andcompletely replenished my interest and love of defi when it was first released. Such is the way of things i suppose..RizzledizzlezVersion: 3.167
If you’re looking for “the One,” this is it.Out of all the Crypto exchanges out there, this is the one that clearly stands out due to their professionalism and consistent high-quality experiences to include this app. Over the last few years I have done business with several Centralized Exchanges and this one happens to be my favorite due to their privacy practices, stable experiences and tight customer service. If ever I had a question related to my investments they were quick to answer. Not only that, they have taken proactive steps to ensuring secure practices. With all of that said I would also highly-recommend that anyone reading this review to also consider a “cold storage” solution if they want even more control and security over their investments. Also, seriously do your homework in this space as there is a lot to learn and—at times—peril. Inform yourself, take calculated risks (or don’t) and mitigate any unnecessary risk or lack of security that you can. This space is both promising and relatively new and will not go away by virtue of the follies of some of the less mature characters out there.
Excellent app, thank you..Bobby de OrtegaVersion: 3.149
Just not sure anymoreSo let me begin this review by stating I have only been into crypto for a year. With that being said I am still learning but I have also experienced a whole lot with some hard learned lessons in that year as well. Okay, so I looked up all these other exchanges binance, Coinbase, robinghood etc etc. i had tons of difficulties until I found cryptoapp. I found this app very simple to use and not confusing buy and sell transfer simple. And I also found that the customer service was always there to help and quick with responses and all of my issues were resolved. However in the las week I have noticed that I am not able to top up my card with the same debit card I have been using this whole time and cryptodotcom cannot help me out just tells me to use a different card so I did and yeah exactly, still unable reached back out and they don’t know and can’t help. So then I tried to make a purchase and yeah same issue and yeah they cannot help. And I am also seeing others on social media are having the same issue. I used to believe this app was going to take over the crypto space bc of their customer service but now I’m not so sure and I can only give 3 stars now. Bery disappointed with their customer service as of late so sad..Regieein CaliVersion: 3.124
Great appSo far I am very new to this app, however from what I’ve experienced, most of the negative reviews are from beginners that did not take the time to read and understand what they were getting themselves into. I currently have the jade green card and I can say that I have already received my Netflix rebate so that works. I have not tried to withdraw my funds yet as I’m waiting on my money to transfer so I can test everything, however I have spend money with the virtual card and got my money back in cro that way as well. So far it has done everything it should. Also, I have experienced one problem with my card info not displaying on one of my devices however the customer support has been great and they are working on it. If you find yourself with that problem, I would recommend trying a different device if possible. In the end customer support has been kind and respectful and if you take the time to understand the fees that this app should help you earn some serious cash. In the end, just do test payments and be 100% sure of what should happen and be patient. I just hope that they get a website working and one point, other than that I am happy with what I have :).$cashguy$Version: 3.110
Wonderful help in reviewHow this platform helped me in understanding more about cryptocurrency it was really useful after some time I needed to recover my stolen cryptocurrency coins and tokens from telegram scammers: People all across the world are hearing about the quick profits that early Bitcoin and other coin investors are making and want to get in on the action. But be aware that where there is big money, there are other companies who are abusing and exploiting the situation. In my case, a phoney telegram group admin contacted me and sent me a phishing link with my 12-character recovery phrase. These nefarious individuals obtained access to my cryptocurrency wallet and stole all of my coins and tokens, totaling more than $ 730,000. I was in great despair due to this situation, I was confused till I saw a few valuable comments about This company, I sent them an email and explained everything that happened how I got robbed of my bitcoins . This recovery company is really God sent. After relating all of my predicaments, details of incidence and necessary requirements for my recovery program, it took them less than a week to track and recover all of my tokens and coins back. If you also need the company’s help you can reach via Gmail HACKERMANISOC.MIZ LEO90Version: 3.147
Great for new usersBeen using app for about 8 months, easy to use, you do get harassed with proving your income, way beyond reason, in to things that is frankly none of there business, wife closed her account as a result. Also it’s said buying at true cost, but the fees hidden on exchange from trading a coin. Was not easy to find costs ahead of time for me at least. It is easy on and off for through ACH with Chase bank, had trouble with 2 other smaller banks limited to 1k and 5k transfers, chase allows 25k, once I did a withdrawal and had no issue. They just now opened up US to use a separate program to exchange tokens ( coins), so should be less expensive fees in trading and remember you will pay transfer fees to other crypto wallets ( called gas fees), but the coins moved dictate the amount, due your research before trading to check tax consequences for each and every transaction, can be a nightmare! I gave app 4 stars, over all better that Coinbase as far as I’m concerned. Look at there debit card choices, nice options and rewards. Other features are nice like staking stable coins, however they just announced a reduction in interest in staking those. Overall great company, growing leaps and bounds.SnicklefritzmenVersion: 3.131
Good and badI really like using this app to trade cryptos because it is fast and has great coverage of many coins out there. I think it is shady that there’s a magic “premium” added to coins when BTC is rising, and this is a money grab in my opinion because that premium is not applied when you sell. For example, CRO was .1210 when I tried to buy, and after doing the math (which is not provided because they know it’s shady) my average cost was somewhere around .125. Not a huge difference but that is hard earned profit by this point. I have been trying to get my CRO card for weeks now and I have been told that the only way I can continue with my application is to provide a picture of my SSN card. This was due to me moving addresses multiple times in the past few years because I am a college student. It is very frustrating and the support, albeit responds in a timely manner, does not seem like they really want to get you to your end goal. With all that said, I still trade here and love checking in on my cryptos. Unfortunately, after my staking period WHICH IS DUMB BECAUSE I DID NOT EVEN RECEIVE A CARD is over I will be transferring my balance to coin base or some other more reliable system..#j-watVersion: 3.112
Most fun I've ever had getting richTurning a few hundred bucks into tens of thousands, even while I'm sleeping is the most fun I've erer had buying stuff! I've heard my whole life "pay yourself first" but that amounted to impulse buys for more junk I simply don't need, burying me in useless detritus I can never find when I need it 'cause it's buried under other just as useless rubble! Buying crypto gives me that endorphin hit I desire without increasing the amount of stuff soffocating my very existence. It's also hitting that betting urge and at much better odds then any casino. Advice, buy for the long term, only spend free money that you would've wasted on something mundane. I started by buying 20,000 shares of VET @.02 cents ea. It's now at about,07, buts been as high as .11, I have no doubt that future readers of this review will look back on these figures and wish they bought in while it was so undervalued. In closing: I'm not a financial advisor and money runs through my fingers like water through a net, this app after so many failed attempts to save money has finally allowed us a savings. It's a great feeling..Linkdead62Version: 3.124
Great app once the kinks got worked out.I have been using this application for all of my crypto buy/sell/sending needs. Once you understand the “flow” of the app, like how to send crypto, it made sense and builds a lot of trust in the user. It is near impossible to send crypto to a wrong wallet, it simplifies the “bridge” to the off exchange wallet functions, it make it easy to add and subtract fiat from bank to bank. It does a lot of different thing well. And with less restriction like daily limits and what not. A lot better than some of the other apps like coinbase and the like. Yes there is a learning curve so on a scale of 1-5, one being cash app simple of just see bitcoin buy bitcoin, to 5 being the full exchange with stop losses, shorts, leverage trading etc, this is a 3. Almost like a gateway into the more complex trading dex’es. I love and enjoy all of the extra added functions and information like the average cost of investment and so on.
Great app. They have invested a lot into make it more informative, user friendly and a safe place to make crypto investments..DrodumVersion: 3.180.51
Account hackedThis is a fast growing crypto exchange and you see their logo everywhere they are marketing heavy. However, my account got hacked and they emailed me, stating there were abnormalities and unusual activity in my account. They locked my account and made me jump through hoops to get it unlocked, (sending at least 10 different selfies, stating pics were too far, too close etc. and some other steps.) when I regained access the majority of my tokens/coins were gone. I made them aware of the missing coins/tokens and they said they would investigate it. Again, they made me jump through hoops to start the investigative process. (Again with the selfies and other steps etc.) After a few days they sent me an email and said, there are no abnormalities with your account, we concluded you are responsible for the missing coins/tokens. Very strange since they informed me there was unusual activity with my account and locked it. I wasn’t even aware of it. I guess they didn’t want to replace the tokens/coins or admit they were hacked, who knows. I filed complaints with the SEC and FTC. So be careful with this App. Not a very good experience for me..Hackers heaven BPSVersion: 3.114.1
Great service but....There service is great. Very easy or somewhat easy to navigate, it took me a little while to understand everything, but now I get it. I was able to deposit money on my Crypto account from my debit card pretty smoothly. Taking money out is pretty straight forward as long as your bank is on the list of compatible banks (which are big name banks and credit unions) I have a very small credit union so I had to open a bank account that was on that list. Pretty common with most app involving bank linking. The only thing I would like to be improved is faster customer service. They will always help you and resolve your issues but you just got to have patience. I understand because of the increased interest in Crypto which increases customers which inevitably increases issues. That being said...customer service response time: ⭐️⭐️⭐️. customer service helpfulness/problem resolution ⭐️⭐️⭐️⭐️⭐️. Platform and navigation through app ⭐️⭐️⭐️⭐️. Information and transparency ⭐️⭐️⭐️⭐️. Anyway I love this app so far and I think you should give it a chance. I will leave an updated review 60 days from now..Jdom853Version: 3.94
Extremely grateful I finally found a solution☑️If someone should tell me that I will recover my stolen bitcoins I would never believe them! This still feels unreal as I am still unconsciously checking my new wallet to see if my bitcoins are still there.
This will be short and simple because I did not come here to explain how I lost my bitcoin but to recommend a legit cyber security company that helped me get mine back. If you are struggling to find a trustworthy hacking tech team that will help recover any crypto asset, please and please check out Raydi8ion cybersecurity. These guys are extremely good are honest. Their transparency is something that I have never seen since I started this journey in search for help on the internet that will help recover my crypto for months now.
If you don’t want to get scammed.. I advice anyone in search for same services and struggling with trust issues to look up Raydi8ion. You would be amazed at the results!.@_CassandraVersion: 3.171
Updated review: more pathetic than I first thoughtBecause my bank isn’t listed on Plaid, I have literally no way to withdraw my money. I could, however, very easily deposit money with a debit card. That’s pretty fishy.
UPDATE: I bought coins with my credit card, didn’t receive my coins yet my cc was charged. If I trade my coins, they go to some unknown location and I can’t do anything with them and I lose money while while the app freezes. If I buy coins- again it doesn’t show and my coins are off in la la land not making money. I don’t even have access to my money and I can’t buy when prices are good. This app is HORRIBLE. I have lost so much freaking money not being able to sell when I want and not being able to buy with my own funds that are already in the app. If you can’t handle the traffic that comes with adding Shib, don’t add it. Terrible. F- As soon as this stupid platform stops glitching, and I get paid back what was stolen from me, I am taking every penny out of this app and telling everyone not to use it!! Y’all think Robinhood is a scam? Wait till you see what these crooks do!!.BestcricketVersion: 3.94
Warning: Believe Every Horrible ReviewI ended up reporting this company to the FTC. Worst customer service that I have ever experienced in my life. FTC after hearing my scenario with the company stated this appeared to be a scam. They are not in the US. Malta. You have no recourse with this company. I spent more than one month messaging them half-a-dozen times to help me and repeatedly received generic robot-like answers: “We are very busy. Apologies. Will be with you in 24-hours. Contact us if you need further assistance. This thread will end if We do not hear from you again in 24 hours.” It was a nightmare. $15K in assets frozen - in a foreign country with ZERO accountability. I emailed the CEO. Reported to FTC and SEC, sent alarming messages to CEO via Twitter - both public and private. After more than one month they have unfrozen my account. I had signed up for the VISA card but no more. Can you imagine if you had a concern or a dispute with a company where you used your VISA card? Any problem ZERO customer service or accountability. Expect to use Herculean efforts to get any level of decency and accountability in a resolution..PupidawgVersion: 3.98.1
WowI never review apps lol but I made an exception... it’s simply a great app! Beautiful design, easy to use, yet provides enough data for the more experienced users. Crypto Earn is amazing! I have yet to receive my card, but that’s because I live in the US and they just started shipping. If you want to take advantage of every aspect of crypto, this app is all around for you. It’s a multi purpose crypto wallet with the feel of a large bank! One thing I do think they need is a desktop platform.. so far they’re in the number one spot for the market they target, but imo a desktop version would give them a significant advantage over their competitors. As far seeing the bad reviews on here... working in business myself, reading the negative reviews then using the app.. I can say in full confidence that the negative reviews are due to user error lol regardless, give this app a chance! It won’t disappoint. Oh an No I’m not affiliated with them lol I just really like it.NdkxicirnrncVersion: 3.27.1
SLOW and crazy incorrect notificationsApp looks great. I wanted to invest in CRO just bcos of how app is designed that gives confidence on it. But there is so much pain buying it. Eventually I staked CRO. First none of Credit cards in US works atleast what I hold. And then so much delay in transferring money to Fiat balance (4 or 5 days) by the time you end up investing thro other exchanges. Even if u transfer most of time it’s slow and especially when big market movements and u wanted to use ur debit card to make faster purchase. Now it’s not even showing debit card option.
I wanted to highlight the notifications issue that's annoying so much. For the cryptos you track when you receive notifications abt price changes it's totally incorrect for the time. Price u see in notification and what you see after you tap to open are totally different. Not just by a fraction but by so many percentages. For example I see notification for $1.82 up by 10% but upon opening it shows $1.55 down %. I end up disabling the notifications for now.SmartkarthiVersion: 3.97
After 1 yearCame into this as a 5 year rookie. Due to my location, this is one of few crypto trading apps available, for that- Thanks CryptoCom!
Enjoyed using the app and learned a lot. I have found the charts misleading and it seems the fees built in to each transaction are unpredictable % and often much higher or lower than the chart prices. Additionally by listing so many inaccessible tokens and coins, it makes scrolling for research exhaustive.
I have submitted suggestions to ‘enhance user experience ’ such as more detailed user portfolio including cost, cost average, profits or loss etc. at one point it seemed they were listening by replying that my ideas were ‘forwarded ‘. So with each update comes ‘enhancements for user experience’ but each update focused more on NFT sales etc with no change for users view of their own holdings.
4 of 5 stars Hoping someday they add the aforementioned features and have transparent retail cost and more accurate charts..Hugh GnuVersion: 3.146
Okay I’m doing a new review.I’m only giving four stars because you really need to do your homework to learn about prices. The coins themselves have different sale % that come off the top. Crypto itself has no fees for buying/a unless you’re using your debit/ccard. However you need to learn the sale percentages of the coins. The price reflected on the graph daily is not the actual price. That’s the buy price. What I do is use the Binance app for the real price so that I’m not ticked off when I sell and find it’s $20 to sell when actually they’re reasonable. Setting up a bank account requires specific banks. Make sure yours is on the list. Once you get the hang of the fiat wallet and your buy/sale percentages it really is a great up. Set all your financial stuff up and get your bank account squared away before you buy anything. Get secure with how to get your money back into your pocket. Easy to use. Highly recommended..TheOtherWBVersion: 3.111
Coupon for 25$ For free!This app is one of the largest and most popular cryptocurrency exchanges which popular for its crypto to crypto exchange services. if you haven't used yet make sure to enter the reward coupon 4ru65jgh7d on the sign up screen to get 25$ for free. Standard crypto.com trading
fees are 0.1%, but by using cro native
token Cro, you can make considerable
reduction to the fees, currently 25% less if
yo the option to pay fees in cro (instead
of paying them in the coin you are buying).
There is no buying limit if you want to do
crypto to crypto transactions. There is a
withdrawal limit of 2 BTC for unverified
accounts which gets lifted once you go
through KYC procedure. They use service
called Simplex to execute these orders.
Simplex charges 3.5 percent of a
transaction with a $10 minimum (flat fee).
The daily limit is $20,000 per user, while
the monthly max is $50,000 per user.
Since main platform used to be
crypto only where you could do deposits in
any of the 150+ supported coins. Same
goes for withdrawals - you just need the
address on blockchain of the coin you
want to withdraw. Nowadays, crypto.com
supports fiat deposits as well so you can
buy bitcoin with credit/debit cards. In
some countries, crypto.com supports a direct
wire transfer as a deposit method aswell!!!.Stefano RaabVersion: 3.123
Honest Review - CanadianPLEASE READ - THIS APP IS AMAZING. 6/5 STARS. After reading some of the reviews, I noticed a lot of anger and one star ratings for (in my opinion) some stuff that could be avoided, but also some disrespectful feedback of people that wanna drag this app down for absolutely no reason. Minor inconvenience? 1/5 stars. Ridiculous. This is my experience with the app, and why i’m rating it 5 stars. The verification system was quick and efficient, the deposit was easy to use and withdrawals are all easily done through e transfer (IMPORTANT : when you guys send your deposit through e transfer, PLEASE include your unique code in the “message” section, or your money will be lost. Dont rate the app one star …. It is difficult for the company to track otherwise which is just common sense) . One time I forgot to write the code, so i sent them a message in the in-app messaging support, got a response in UNDER 5 MINS. I got 100% AMAZING SUPPORT AND CUSTOMER SERVICE. The person named Shawn tracked down my e transfer and gave me a code to deposit the next day. He was kind, helpful, patient, understanding. Furthermore, I sent my deposit, pretty scared at first cuz I never done anything like this through transfer, but I was so surprised when they deposited my funds within 15 minutes of my e transfer when they said it could take two business days which made me feel super comfortable. Theyre efficient. Their security is also top notch and makes sense, you have a pin you choose so every time you want to enter your account you just simply type it in like a passcode. They have 2FA which is so easily setup to encrypt your account. Their business model for their Visa card makes sense, and gives double the rewards of my RBC silver card (1 point for 1 dollar, and yeah, i did calculate it) for only one of the lowest cards (ruby, $500 stake) and they give you free spotify. Whats not to love about your money growing in a new and upcoming crypto, double points and free perks? RBC offers me $25 for spending $5000 of my hard earned money… Definitely going for ruby as a student. Linking my account with the crypto.com exchange was easy for advanced trading, although (addition #1) I wish they had crypto to CAD pairs for their exchange app. Also one con to the app is that (and yes ive tested this glitch and can confirm its this) but when you go to the 3 month timeframe, the app crashes. Thats the only con i can find… and its not a big one, theyre constantly updating the app and adding new features, and i have full faith theyll fix a lot of things. All in all, i actually think its pretty satisfying using this app… it has a certain vibe to it I cant explain. I love the outlay, colours, favourites/analyze tab where you can sort your cryptos, just everything about it makes you feel safe, secure, and reliable. Their platform has direct chat features to customer supporr, credit card usage and authorizations, and crypto exchange all in one. OFCOURSE SOMETIMES IT LAGS, THEYRE PAVING THE WAY FOR THE FUTURE. Sure the platform may need some tweaking here and there for performance like i said, but I have faith through my experiences. CRYPTO.COM PLEASE ADD CRYPTO/CAD PAIRS ON YOUR EXCHANGE :) it would be so appreciated!!! And fix the 3 month timeframe bug!! Would highly recommend to my friends and family!!!!.Shalan SVersion: 3.123
Great appAs a Canadian where it’s not so easy to buy crypto, this app worked amazingly set up
Funds in exchanges made all done so easily! Don’t listen to the bad reviews I have had no issues and will use again and..()DoC()Version: 3.115
Awesome App For Canadians!I love how this is a one stop shop. Setup took less than 15 mins, etransfer took about an hour. Buying SHIB was super easy. Highly recommend this app..Rjj100_Version: 3.115
Yea it’s not a scam don’t let stupid people fool youEverything works beautifully on this platform , use fiat wallet too transfer funds from my bank to my hot wallet instantly. You guys need to copy your 9-10 confirmation code from your email and type it in the fiat option to deposit funds quicker. 3.5% fee for buying and trading witch is pretty low compared to the rest of the platforms. And I don’t care what anyone says about the 24/7 chat, to me they answer me right on time when ever I need something their is always someone there to help me and joe they have a call back setting so perfect. Cro coin will reach a dollar very shortly and everyone will be sad they missed out.Crupto masterVersion: 3.115
From Canada and happy with this appI was surprised seeing many bad reviews from Canadians, I’ve been very happy and able to deposit and withdraw money by my bank. Maybe depending on the banks I guess. Also I transferred money back and forth to other wallets without problems.
I find this app is the easiest one to use..CryptoLadybossVersion: 3.114.1
It’s user friendly and fastI live in Canada and tried to buy and sell some currencies and it worked fine for me. It took the two days to transfer the amount to my bank account..CycyforeverVersion: 3.94
We shall seeBecause Binance is leaving Ontario, many coins offered on Binance are going to be hard to get. Newton or Coinbase don’t offer many small cap coins. I have yet to use this app. I don’t know why there are so many bad reviews… Their app seems quite nice. There’s a function to Deposit and withdraw cryptos from other wallets and there’s quite a bit of coins. If everything works fine it should be good. And for the people having trouble e-transferring their money in from Canada, newton is really fast..JustadgeVersion: 3.116
Nice app …Sweet app easy to use , great support nothing bad to say …..Rubbler111Version: 3.117
Canadian with no issues.Been using this app since June 2021 and no issues. Cro cashback has been nice! Saving up for the next level!.Rdiep87Version: 3.114.1
Canada user with no problemsI’ve seen lately a lot of negative reviews of people saying they can’t withdraw money back into their bank & don’t use if you’re in canada it’s a scam
I’m here to say I think those people don’t know how to use the app or putting in their e transfer information wrong because I’m a newbie in crypto & haven’t had the slightest problem with anything
Yeah maybe the app can be slow sometimes but I’ve been able to withdraw my money from crypto.com easily usually comes within 2 business days
To summarize this is a great app to use if you aren’t an idiot who doesn’t know how to use their phone, still can’t understand how so many people can’t withdraw never had a problem with that.HeeeeroeVersion: 3.114.1
The FutureGood Exchange. Easy to use. Get the Metal Ruby Red Visa Card!.I Care Because You Do 2Version: 3.83
Best platforme everVous voulez faire du cash? Entrée ce code en référence et les bonus vont entrer vite pour vous sans rien faire! La carte de crédit en métal est très luxueuse vous ne passerez pas inaperçu. N’oubliez pas le code en vous inscrivant: copier et coller
jub82c7mkv.FredmonsterrikiVersion: 3.51
Simple and easy to useThe best app to buy crypto in Canada..F06060Version: 3.119.1
Works Great 🇨🇦Simple, fast and effective. No issues getting my fiat back or transferring my crypto to external wallets. Love this app..AAtheBigDVersion: 3.101
Canadian UsersThere are a lot of reviews on here saying that if you are in Canada, you cannot use this app.
This is not true ( at least not as of April 2021 when i started to use the app).
I have successfully etransferred my money into and out of this app. There is no fee to transfer money in and out ( unlike some other apps). I have had nothing but success every single time i put money in and took money out.
For me, this is an excellent app. It has plenty of crypto to buy, it also has plenty of platforms (Crypto Earn, Supercharger, credit ) and a credit card ( visa debit ) that you can use. That’s well more than other apps.
Overall, its a very well rounded app with plenty of options and easy to use interface.
It did take some time to get the Visa card, but not that much beyond the time frame they indicate.
The only thing i woudl say is that it takes close to a day for a customer service person to respond to the query. However, all in all, my questions were not very urgent, and they were answered within the 24 hr period. Also, all the dialogue is kept inside the app.
Overall, i think this app should be rated higher than it is, and the reviews pertaining to Canadians not able to deposit or withdraw funds should be removed as that is not the case..CanadiantooVersion: 3.98.1
Good customer serviceI had an issue purchasing crypto (which happens, it’s related to the verified by visa which is an issue I’ve had with other wallets); anyways funds were removed from my account but not moved to my wallet. Contacted customer service, they got back to me within a day, and within 2 days after that they credited the amount to my wallet.
For a crypto wallet that’s /extremely/ fast. So thumbs up to their customer service.
I do wish there was a button to view a consolidated list of all your transaction history tho heh.
Edit: And for Canadians like me, use coinsquare to offramp. The fees are to high to onboard or use as a regular wallet to transfer from (this app is way better for onramping and being a user wallet), but you can transfer to CAD and transfer to you bank account with the other..Stevewhite3133Version: 3.94
A decent appHello, I live in Canada and have manage to make money with this app. Likes lots in doge and holo. However, there’s something I really don’t like. I would like to be able to set limit on the price I would like to buy/sell instead of having to be on the app all the time to get better returns. If this Could be achieved, that would make this app a 100%.
Im looking forward to hear back from management,
Thank you,.Edilson QuinteroVersion: 3.94
Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 3.179
Crypto.com Buy BTC, ETH Negative Reviews
Doesn’t allow you to buy crypto after a while using the app.I’ve been using the app for about 6 months now and was actually enjoying it. But for the past week I have been trying to buy different crypto and everytime I try, it never goes through. There is always a blank white page after trying to buy anything. Sometimes in will say there is an error that occurred. So I contacted the app through the chat and they could not help me at all. The help chat is completely useless in this issue. I asked if there was a number to call but the chat doesn’t help you with that either. Then I figured maybe it’s my bank that is not letting the transaction happen but I called my bank and they said they haven’t stopped anything or seen any attempts to buy crypto from the app. Today I tried to delete my card information from the app and then re enter my card information to buy some crypto to see if that would make it work. To my surprise the error occurred did not pop up this time but instead the app says that my card issuer declined the transaction and to call my bank to fix the issue. Well I did call them again to see if now they where declining it and they told me again there was no attempt to buy any crypto from the app. My bank didn’t decline anything. So the app is just falsely accusing that my bank declined it. This app has to many bugs and when you need help for anything there isn’t anyone to actually talk to. It’s trash..4120angel4120Version: 3.122
Investors bewareThis app started great, it has many good features like the airtime pay for cellphone service that you can use with the Crypto that your holding. The downfall happened to me recently after securing the account with 2fa. In the beginning of the account security it was great, transfer went smooth, but then there was a attack on CRYPTO last month that caused some disturbances resulting in a 2fa reset forcing certain users to apply this change. Since this was done for me already it didn’t bother me until I went to transfer funds to discover the 2fa was not accurate. This is where the problem started. I contacted customer service and the bot spat out a inaccurate solution resulting in me texting a random agent that request that I submit a video for “security” reasons. After providing said video, it was not good enough, so I have to change email address to “secure” the account. I thought it was over until I get another email saying “he he hee” we need another video of glycine hiding a ransom sign. Now the crypto card I have is frozen and this is still a ongoing issue.
Update: In order to Get back into the account I had to literally submit 8 MORE VIDEOS!!! Keep in mind that it’s in a UNSECURE EMAIL, which means your identity will be compromised by another party to be used without your knowledge. This is a Major concern of mine and with the current trend I’m not sure if I will be victimized by this FORCED “security” policy.
Again beware…...Crypto jjVersion: 3.127
DO NOT download or put money in this app!I’m an Admin in a trading group and we all share different ideas and alert each other of apps that steal your money. This APP is horrible!!!! On this app I had most of my money in ALGO (Algorand). It took a nice 20% increase and I went to go take the profits and move them to CRO. MAGICALLY my ability to trade was stopped! I contacted them, took screen shots, let them know what was going on and that I was losing my profits by the second…. They responded saying it would be fixed later. Not “let us trade it where you need it or anything of the sort”. They waited until it dropped all the way down to what I bought it at! Then had the audacity to say, and I quote ”. Thanks for the reply. I totally understand, however, the issue was resolved and you were able to withdraw the funds.
If you have additional questions do not hesitate to get back to us.” They basically said screw you the same way Robin Hood app does. Scams. COINBASE and COINBASE PRO is the way to go. DO NOT GET SCAMMED WHEN YOU SHOULD BE MAKING MONEY! Again, do not use this app. Buy rates are always off compared to the actual market and always in their favor. They say on these reviews “contact us and we’ll look into it” but they just blow you off once they scam you. You buy for more than the market and sell for less and they don’t let you sell if your currency you’ve put money in pumps. I wish I could put negative stars instead of one..TommyloansuVersion: 3.98.1
Lost all of my funds in my account overnight. $0.00I’ve had an account with these guys for over two years. I pulled a good amount of money out at the end of the last bull run, but left a few hundred bucks in to play with some smaller coins. I would check in like once every 6 months just to see where things are at and all’s been good. Price action was slow so I didn’t feel the need to make an trades. Now things have awakened in the market so I got excited and I went to sign in. Verified my identity like normal. Get to the Home Screen and bam. $0.00 across the board on all assets…… completely gone. Thankfully I only had a few hundred bucks in there but imagine if I hadn’t pulled out my thousands of dollars from before. It would JUST. BE. GONE. I’ve reached out to customer service but it is very automated and getting any meaningful responses to what I would consider is a severe problem has been met with no answers, concern, or general interest to them. Why are all my assets wiped off completely? Even if the markets fell off there would be a few Pennies in there. Transaction history wiped. I have emails proving buys of certain assets and confirmations. But for some reason that evidence doesn’t concern this company AT ALL. I cannot and will not ever recommend this platform. I don’t want to seem like a shill for other platforms but I think your money is safer in literally any other platform or exchange. Can’t believe it. Zero stars..Justin BaycVersion: 3.173.1
Not too happyAt the beginning, I was happy with this app it is a nice app in the sense that you can earn additional income from owning the different crypto assets. The only issue and the biggest issue that I have is that when I try to make purchases with my debit card, it’s a hit and miss and more often than not It is a miss. When I try to make a purchase some of the times it will go through most of the times it doesn’t go through and the issue is not my bank it is the application. I tried to go through their customer service, but their best advice was to transfer money to the application. What if I don’t want to transfer money, I want to use my debit card so I can purchased the crypto as I go along. Also,If you have a customer that is telling you there’s an issue with a certain part of the application why not try to resolve the issue instead of telling them to not use that part of the application and do their purchases a different way. Overall, yes I do like the application, but I get frustrated very often with it because of the fact that I cannot make my purchases that easily. When I started using the application, all my purchases were going through nice and easy but now I do not know what it is that they did and it is just not that easy. Hope you improve this app and make it work the proper way..FosejoVersion: 3.126
Scam Alert! DO NOT INSTALL CRYPTO APPUPDATE: I have been in contact with the Crypto support team. It is the absolute worst! Now, every time I send an email asking them the status of my money, this is the response I get:”We are awaiting an update from our dedicated team. As soon as we have an update, we will let you know.” BTW, this has been going for over one week!! When I used to transfer money from my account to Crypto, it took a couple of seconds. There were no issues at all. Now getting my money from Crypto has become the biggest headache! I REGRET downloading this app!
I have been trying to withdraw my money from Crypto into my bank account. They use Plaid to connect to your financial institution. For some reason, Plaid throws an error message stating ‘Something went wrong. Please try again later’. This has been going on for a few days. Crypto support says the issue is with Plaid, and they can’t give me Plaid support contacts. When I got with Plaid, they say to contact Crypto. I have done all the troubleshooting steps Crypto told me to do, and still doesn’t work. But surprisingly, there’s absolutely no issues using Plaid to withdraw money from my bank account and sending it to Crypto. No error messages there. But trying to get my money from Crypto to my bank account somehow, miraculously doesn’t work. Crypto is basically now telling me there’s nothing they can do about it!!!.AgugzVersion: 3.138
New investors bewareIf you’re new to the app because you’ve fallen for CDCs marketing, or maybe a friend recommend the app to you, be careful. CDC has been very very shady the past few months. They change huge polices over night, multiple times a month, and without notice. At least recently. You can’t trust them. Don’t fall into the trap too of getting one of their cards because they can slash those rates overnight (as they did) and then “upgrade it” slightly to make it seem like they’re doing you a favor lol look up some of their Reddit forums and you’ll see how much of the community, especially a lot of their older loyal investors, have been screwed over lately. You can’t trust these guys because they don’t communicate ANY changes they’re going to make. Or if they do by chance, they’ll enact it days before the announced date just to throw everyone for a loop and screw them up that way. The only people who will try to convince you that CDC is still good are the people who invested more than they can afford to lose in CRO (their crypto). They’re afraid if CDC goes down, CRO will go down and they’ll lose money. My advice is to use coinbase instead. Never had any problems with them. CDC also recently reversed transactions when people were trading and making profits!! Look it up and be careful with this app/company..39582&,!-&;Version: 3.136
Dont use this appFirst of all would keep rejecting all my deposits to my fiat wallet and when I reach out for service it is impossible to get a response, and when I finally did, she said “I am assuming your needs may have changed or problem has been solved if its not feel free to reach out to us and we will prioritize your concern “ I reached out again and yet to get a response or a resolution to why all me deposits keep getting rejected. So I can’t fund my account or get a response to what is the issue, they will keep saying contact support and would love to take a closer look at your problem but I know even then I probably won’t get a response or a resolution and at this point I am just waiting for my term in crypto earn to pass so I can transfer all my crypto to another app.
Updated, they said “rest assured support will contact you “ yes they did contact me, they told me they are having 0 issues on their side and that I need to try alternative options to deposit funds on my account. Guess what? The alternative options require fees and are not instant except for Apple Pay to instantly buy crypto with fees. I also noticed the price differences on there vs other apps, they do have significant differences in their favor, so those are like more hidden fees. Just you are better off using any other app..MarwannSVersion: 3.178
No process or system whatsoeverSo I downloaded this 4 days ago and my account is still pending! My friends downloaded this app after me and within the hour their account was approved! We provided the exact same information to them. My pictures I submitted were just as clear as theirs! Absolutely ridiculous! Your guys system is terrible! You should verify the people IN ORDER! That’s what good customer service is! There is no reason I should still be waiting for approval if my friends were approved that fast!
So now I have yet another friend who downloaded the app and was approved in 15 minutes!!! You guys need to get organized because this is just terrible!!! Not to mention the fact I have now contacted y’all through the app 3 times and have emailed y’all numerous times now! No response! No help! No anything! Email me back and verify my account please!
Now After a few days I finally got a response to my email. You know what it said!? To reply to their response if I needed help and they would email me back within 24 hours as a priority. They never emailed me back when I replied!? What kind of customer service is this?????? Is this what you guys do? Take all peoples information and photos and then keep it for yourself and not even verify them or help resolve their issues!?!?.Ep7463828363Version: 3.94
Deceitful with terrible customer serviceI’ll start with the positive. And the ONLY positive is the variety of Cryptocurrencies they operate with. But that does no good because their price reporting is inaccurate. I figured it was a bug and reached out to support. They did nothing but copy and paste responses, and when I tried to get them to elaborate on what I’m asking I was told to “consider the subject exhausted.” Meaning they had no interest in telling me what I was trying to find out. They will show and record incorrect or higher than market prices, and those prices are shown when buying, but if you already own a coin, and go to sell at that same time, the selling price is magically way lower than any other price they’re showing. They’re graphs only load when they want, I couldn’t even try to tell you the refresh rate. I found out all of that AFTER trying to figure out how to move my money around in they’re system. You can buy with a card no problem for a fee, but when you go to sell or withdraw your funds you must make a separate wallet account, attach your bank account to it, and then start a withdrawal that takes a day. The entire App is made to take and keep your money. I applaud those who think positively of the app. I wish I could too..RioDaKingVersion: 3.93
DO NOT USEI was informed about trust wallet and thought it would be a good way to have short term investments. I ended up putting a lot of money into trust wallet following the advice of a financial advisor. When I wanted to withdraw it all back to my bank because it was way too complicated for me; I was told that my funds were frozen through a third party regulator. I have spent over a week chatting with customer service. I was originally told that I needed to pay BCT to get my account unfrozen. I learned that this was a scam. I have repeatedly chatted with “who is supposed to be customer service.”. I am being told I have to pay a deposit or bond of $104,000 to have my account unfrozen. I have been told that if I don’t pay this amount after 5 days they will charge a 1% fee until my entire wallet is drained and they will be donating to charity. I keep seeing there are scammers and I don’t need to pay to have my account unfrozen, but it is the same response from customer service.
I have asked for a phone number, a manager, for it to be escalated and I receive nothing in return. I do not want to pay a deposit or bond to receive my funds but I can’t seem to find any other options.
Again, DO NOT USE TRUSTWALLET. You will lose everything..BKScammedVersion: 3.180.1
Shady business practicesBE AWARE AND LOOK AT THE REVIEWS, LISTEN TO THE CORRUPTION WE HAVE TO FACE. It takes months to fighting back n fourth to get an account deletion. They sold my personal information to the EU, IRISH PROTECTION AGENCY AND OTHER UNKNOWN ENTITIES WHICH THEY REFUSE TO TELL ME WHO. They said just file a complaint with a protection agency? Im in California so they pulled some shady stuff using other countries laws to protect them. The USA cannot and has no jurisdiction to who these idiots spontaneously say file complaints with. They illegally say they are holding my personal information for 5 years as to throw a tantrum for me closing my account. They do not have to hold it this long. They legally can but they do not have too n because i want my account closed due to some corruption this is how they fold there arms and cry. Their response is so bad im just glad im done doing business with idiots. Who use laws from other countries which we as Americans do not have to abide by at all!! Just to prove how they can corruptly watch your financial transactions. They are watching my banking activity even after i closed my account!! Be very very careful when you open an account here. They have added illegal activity to there terms and conditions which no other entities do this and call it legal. Only these idiots.ExsposethefakesVersion: 3.102.1
Not secure…I got a legal name change and contacted support to update my account with my new name. I go through the process of uploading the court order document my drivers license as well as a picture of me holding a written out verification sign that they asked me to create I literally sent this stuff back to back about 5 times because either they have you speaking to a bot or they have you speaking to a foreigner that cannot understand English in its simplest form, this makes no sense at all the first set of pictures I sent should have been enough, seeing that it’s not and they keep asking me to send the stuff over and over I’m just going to close this account especially since seeing that the support is a problem amongst multiple accounts, this app is starting to sound like a scam to me, this has nothing to do with security so I don’t want to hear that bull, this is a problem because they don’t have any first language English speakers, all they have is a bot to answer support questions or a foreigner that do not speak fluent English so they can’t even understand a simple sentence in simple English.
I’M NOT CONTACTING SUPPORT ABOUT A NAME CHANGE ANYMORE I JUST WANT THE ACCOUNT CLOSED & MY PERSONAL INFORMATION DELETED OUT OF Y’ALL SYSTEM!!! PERIOD..QveenAlphaVersion: 3.139
Beware of this siteI downloaded this app on May 19th, it’s been 18 days now of emailing back-and-forth and also using the chat on the app which does not work very well and is no help. Do not invest any money through this app unless you are 100% approved. This is a nightmare and I’m starting to wonder if this is a scam. I have sent in my drivers license, proof of my physical address, a selfie of me holding up a piece of paper with the date on it and everything that they have asked for to prove that it’s me and I have a physical address.. I live in a town where my mail is delivered to a PO Box. I’ve given them both my PO Box and my address. I’ve been told they can’t except a PO Box. I don’t need to receive any mail from them and have given them my home address like I said. They had no problem with me taking my money through my ATM credit card but now I can’t sell anything if I want to because they can’t approve my information and I certainly won’t buy anything else through this app. Trying to find the email for the CEO @ Kris Marszalek, is impossible. I am outraged, to say the least. I need this resolved as soon as possible. You already have my money, my info and everything that you’ve asked for.
Buyer beware. 🤬.Barbi1111111Version: 3.98.1
Constant updates make the app unusableDon’t get me wrong all else consider this would be a five star app. But every other time I try to login to buy crypto or transfer money or top off my crypto debit card, the app needs to update, and it does not let you do anything in app until you update. Other apps will allow me to continue using the old version and update when I get back home but not this one, I have to use extra data AND wait for an unreasonable amount of time just for this app to update everytime I try to use it. It makes the CRO debit card practically unusable except for very niche specific circumstances and everytime you update they hit you with multiple popup adds that you have to wait until they play before you can close to actually get online and do your business. These often tell you things like “buy safe moon” or “new token I-Doge added” or “try NFTs now” which are great and all but not when I’m trying to do something else and have to wait for the add to conclude before I can get into my account to access my money AND after I already had to wait for another update. Don’t believe me? I wrote this whole review as a result of and while waiting for, the app to update….AcoffmanatucdavisVersion: 3.174.1
Slow, glitchy, and mild scammingFirst off im in the US, which means this app offers a lot that many here don't.
The issue is that the app is almost unusable. If anyone says this app is easy, they were lucky or lying. Banks consider it a scam, so just getting past that is a pain, but even if you do the app has an extreme chance of just glitching. Then if you do manage to begin trading there can be serious delays of over a week making it difficult to make time sensitive decisions. Lastly is what i consider to be mild scamming regarding transfers. Transferring into the app was very easy... Transferring out after being disappointed was obviously set up to be difficult. Setting up transfers is extremely glitchy and made me have to write down addresses manually because the app would glitch every time i went to copy one. Also with minimum limits far higher than the ones set for transferring in, i literally couldn't take out what i put in. Lastly the app is just simply slower and clunkier than any other crypto app ive found.
I would consider this a work in progress except they have spent so much time and resources over the past year on marketing instead of development, so my hopes were completely gone..WilliamI7Version: 3.94
High withdraw Minimum, bad 2fa for some, high withdraw feesAll of these problems are only issues for the user who is moving under $1000 dollars per transaction. Their withdraw min is currently .003btc which at the time of this review is around $150. Small time funds will always be locked unlike many other exchanges with much lower, usually 0.001, or with Gemini, 0. If you’re using this to invest small time money of DCA I highly recommend turning away. This app has a $20 withdraw fee at .0004btc to move it to any more secure wallets. Their 2fa bugged out and I had to reset it. I had to spend over 4 days sending and buying funds to get enough btc to finally withdraw just to discover there’s a $20 withdraw fee. Every other exchange I can think of has fees so small they’re still under $10 when moving thousands. Half of this bad experience is due to my negligence of not researching withdraw mins and fees. So it goes to show to do your research. Either way it would not have ch aged my opinion, My mistake doesn’t negate that this app still has high withdrawal mins, high fees, and high withdraw fees. Steer clear really, their cards aren’t really too worth it if your a small fish. You need $1000s of dollars to get the food benefits..Kedit_ytVersion: 3.123
DEFLECTS ISSUES TO T&C’s NO ACCOUNTABILITYI had been investing on the app for a few months now and a few days ago I had trouble accessing my account from the app. I reached out to the company and explained my situation. Whomever I was communicating with locked my account and on multiple occasions and asked me to prove I was the account holder. When they finally unlocked my account I was missing hundreds of dollars from it. I again reached out to the company and explained the situation to be locked out again. They do not have a number you can reach to speak to someone and every time I asked for one the question was ignored. After emailing back and fourth they finally sent me over to their claims department to have the theft reviewed and within a day I got a response that the T&C (terms and conditions) would not hold them accountable for any theft or unauthorized account access and was unable to get my money back. That I should have secured that account better even though I used every security feature it offered (authenticator, secure email account, wallet credentials). I would highly recommend against getting this app and investing in crypto with it. Save yourself the losses because they will do nothing about it..Camarocruzin217Version: 3.124
Great UI…But the fees are exaggerated, the limits to withdraw and deposit are insane especially for beginners and the worst - the amount of time they process withdrawals to another wallet takes forever. If a bitcoin can take awhile to process normally imagine with this platform, it’ll take maybe 10 times longer, its definitely not instant so if you pay someone using this platform expect to wait for confirmations or just pay whoever you are paying with cash - it might be easier or use other wallet like “ALL the other ones” so you don't have to wait for THEIR confirmations. I went to get a haircut expecting to get in and out and i ended up waiting another hour after my haircut because my payment wont transfer instantly. Time is Gold! And not to mention they use lingos that are so confusing in their App. I don’t know why i kept using this platform after close to 3 years of having this all the way back in the day when MCO was cool. Maybe because i try to give the benefit of a doubt for products i am loyal to regardless of the services, but sometimes loyalty becomes a chore and everything else falls apart..F. D. MLGKVersion: 3.137
PLEASE LISTEN TO NEGATIVE REVIEWSThey restricted my account because I accessed form my iPad and they deemed it as suspicious activity so I can’t do anything in my account I can’t withdraw, sell trade or anything! I contacted them several times and I confirmed all the logins and I have sent a selfie with my name and date three times already and they still won’t help. The only time they answer is when I begin the support chat with “I want to close my account” they keep saying they need to confirm that my account is not under suspicious activity and that for me to close they have to enable my account I do all the steps they ask and nothing! Oh and they take forever to respond but if you take too much time to answer back they will close the chat and you’ll have to start the process again. The last thing I heard was “I’ll the revenant team to know that that have to enable your account” which was a week ago and they no longer answer. How many times do I have to confirm the logins? how more selfie’s do I have to send ? How many more chats do I have to start? This all started on the 16 of February it’s been over a month and still no help and no change. Please listen to negative review of at least this one and use any other app..Mi valoracionVersion: 3.88
Scam app! Allow login but block access to assets!Thus company made an app that can lock you out of your wallet when they want to.
This means they can block users from buying or selling at a time you can make or protect from loosing money.
No app like that should have been allowed on Apple store. This is criminal fraud! Intent to commit fraud is a crime and using it to do so a crime.
Who is responsible to bring justice? Yeah no one! So whatever money you put in here be prepared to login and see it disappear but not actually transact as a built in option they control.
The bug users reported they say was fixed. Well they now allow access and show totals that are accurate but individually block use for transactions. That’s fraud at its best. If you now closed my account then give me my wallet I’d? You had no problem taking my money. It takes weeks of them telling me it’s my phone now they say senior management close my account? Hello - Um where my money? How many weeks till I can transfer my assets or cash out? What a joke! I knew using app where they control the wallet was disaster glad I didn’t go in enough to get massively screwed but what about the guys who did!!!.Tragor57Version: 3.110
Rather have my teeth pulled than used this appThe amount of hoops I have to jump through in order to perform the most basic of functions is completely maddening, and every step of the way I’m constantly discovering new details about the app that are infuriating. Such as: I want to send a few dollars of bitcoin directly from the in-app wallet to another wallet. It glitches on my phone and shows me a blank screen. I have to use a friends phone. Multi factor authorization every time I log in. Turns out there’s a minimum to send bitcoin. Have to login to my phone again to buy more bitcoin. Log in to friends phone again. That’s four times I’ve had to use multi factor authorization now. Send Bitcoin. Oh there’s a fee and it’s 50% of the total amount sent? Fine. Oh and now I find out it will take 2-3 hours to process?
Absolutely miserable experience. I’m sure this app is great if you’re bored and have nothing else to do. If you’re busy and have a regular job and life, it’s a soul-sucking experience. I’d truly rather listen to nails on a chalkboard in a dark and cold room rather than try to navigate the chasms of this clunky, impossible app..Elijah4444Version: 3.157
App issues for iPhonesI’m writing this to let others know the lack of customer support they may receive while using this exchange. They recently had an update for the app. When that happened it made me log into my account again. However, once I enter my email and followed the instructions that require you to open the hyperlink from your email and relaunch the app. The app never opens. I have had a chat open for over 48hrs with tech support and have not had one response yet. Therefore, I have no access to my crypto for the past 4 days. I tried all the options and even followed step by step instructions on the FAQ page. Nothing has worked. Deleted the app, reinstalled it, emptied my cache in my browser and deleted all emails like it says to do. Still no access to my account. Be very careful where you keep your crypto. I currently wish I transferred all mine to my cold wallet, but foolishly left some on this exchange. I still have no access from Sunday to Thursday and cannot even get them to respond on their customer support chat..Words4dayzVersion: 3.180.4
Horrible Experience!!! Do Not Trust - READ FIRSTI would NEVER recommend this app to anyone looking to invest their hard-earned money into crypto! After NUMEROUS “messaging conversations,” I’ve been left feeling completely helpless after receiving computer generated responses and not once being offered addl help in resolving the issue - or the $25 I was promised for signing up.
After trying multiple different types of payment methods from debit to credit cards and being unsuccessful at every turn, I don’t have so much as a customer service number to call and speak to anyone about this. I’ve spoken to my banks multiple times and after asking several times for a customer service number during these message conversations, I have yet to receive a number or response regarding my question. It’s been a 3-day process and I have yet to be able to invest a single dollar because of this flawed system.
If you’re looking to invest in the “near-future” and don’t mind being left helplessly in the dark, this may be the place for you, if not, and you’re looking to hop the train sooner than later, I'd look elsewhere..Señor T.Version: 3.126.1
I really wanted to love this this app but…I was excited because the app has a good user interface and most of the coins/tokens I wanted are available. I was also drawn to the high staking rewards. I was especially excited to see that you can buy with a CC or Debit card.
Unfortunately many features on the app just did not work for me.. was unable to purchase with a Credit Card (tried several times with two cards.. I even tried on different days. I just got a blank empty screen.. I called my bank, but they had no record of the attempts) the app will frequently freeze up and I had to attempt my first few purchases multiple times because the price would update.. this is fine, except it would kick me all the way back to the Home Screen and make me start over. I’m on an iPhone 12 Pro less than a year old..
I do still have hopes for the future! I’ll probably try back in a few weeks/months.. but definitely not ready to move my crypto portfolio here and would not recommend to others based on my experience...CJLewis43Version: 3.122
JerksTo register I had to supply pics of my ID front and back and also selfies, etc. They took over a week to “verify” me when they said it could take 2-3 days. Reached out to customer service in their “chat” feature, but they didn’t respond until several hours later at like 2am and all they said is that it could take a couple days, and then a few minutes after that they closed the chat because I was unresponsive. Then, it turns out they “can’t verify” me... not sure why. No option to check pictures or answer questions or anything, so I reached out to customer service again. Same thing, no response until several hours later in the middle of the night, only to tell me THEY DONT HAVE TO TELL why they reject people, and then closed the chat because I wasn’t responsive. Super disrespectful to treat people like that who have trusted them with their sensitive info. At least have the courtesy to explain what’s going on or give an opportunity to work through whatever the mystery issue is. All my accounts are in good standing. I have no idea why they wouldn’t approve me except *maybe* that I am conservative and they have opinions about that..StargirlVAVersion: 3.84
Do not use, please be weary.The user interface is very extremely to understand, not anywhere near energy level. The app itself will not let you take money out unless you withdraw 100 dollars at once. They said they cannot help me unless I were to put more money in, wait for it to transfer and then withdraw it out once I reach the threshold. I do not need to be working on my masters in cyber security to comprehend how a legitimate business would ever tell a customer to just give them deposit money to receive money back. Please be extremely careful and do your research before making investments when using shady and up and coming applications. I am writing a report for my class about fraudulent online storefronts and I am referencing this app in particular. The customer service was very vague when asking particular questions about security concerns. I am hesitant to call it a scam outright but I do not feel comfortable depositing more money into the app to revive my current balance. That should speak volumes to new customers. If you need a legitimate, consumer friendly storefront fo make crypto purchases, use Coinbase..Jmunch895Version: 3.94
Falls really shortI was really excited about this app based on what it was supposed to do. It does not do what it should. The UI is extremely difficult to understand since they use odd terminology that would normally mean other things like “transfer” might mean to another wallet and not from one coin to another or you might need to select the word “sell” when you just want to convert one coin to another. It gets really confusing and is not user friendly at all. Support is very, very poor. I ordered the debit card and got an email saying it had been sent but it didn’t come. After a couple weeks I wrote to support but they never answered. I finally got the card two weeks later and activated it. I tried to top it off with the balance the app said I had but my balance was in their coin and it doesn’t have an option to use that for the card. I tried to sell their coin but it said it was locked. It turns out, the balance was from their “gift” which can’t be unlocked unless I buy more coins and stake them. It was complete deceit. I would not recommend this app at all and would give it zero stars if I could..Kimber C. TurnerVersion: 3.84
This app is run by criminals!The whole thing is a total scam. They make it easy to buy things, but its absolutely impossible to get actual money once you’re ready. So users be aware...they will not let you access your $ and make the whole process impossible to navigate. Stay FAR away from this app. Im currently seeking legal action against this one for holding my money hostage. They have no morals and should you choose to ignore my warning, be prepared to never see any $ they control ever again. This is the single most dishonest company ive ever encountered and urge you NOT to download this app. Hope this app gets pulled from the App Store bc its basically designed to never let users access actual money. They have designed a process that will never allow users to access funds once they’ve been deposited. So, even if you make tons of money off crypto...they’ll never let you actually get your hands on it! You wouldn’t believe the excuses I’ve been given. I’ve been left with no choice but to seek legal council in hopes of getting these crooks to change their incredibly dishonest practices..Joeybagadoughnuts415Version: 3.97
The worst crypto app I have ever usedI cannot believe the ordeal I have been through with this company. I have used 4 other crypto apps and I cannot believe how clunky and buggy this app is. I transferred money to my account, then I could not sell or transfer my money for one whole month. Then I had to talk to customer support and send them bank statements showing that I indeed transferred money from my bank to their app, and then magically only then could I see the interface to transfer my money out of the platform.
But low and behold, I cannot actually complete the transfer because the app freezes as soon as I click “confirm” to transfer my money out. Then I contact customer service again and they are asking for more ridiculous things. I don’t understand how I have to keep contacting customer service to trade my stocks and transfer my money.
This app is a scam! Do not use it to trade crypto. All they do is take your money hostage and make you jump through hoops for the most basic features. Now I want to close my account and it’s one headache after another..Marvelous080808Version: 3.150
I don’t normally do this but..These people have given me trouble ever since I started with them. They required an extensive amount of verification in the beginning and after I supplied them with everything they asked for I was able to use my account for a few months and did countless purchases and I used my wife’s card one time and it went against their policy and they shut my account down but they never told me why or anything. Disrespectful the entire time not helpful at all. Also this is the slowest exchange I’ve ever dealt with,That used to take upwards of 2 to 3 hours for bitcoin to show up wherever it was supposed to and I never have this problem with any other exchange or with my Exodus wallet or electrum. With so many to choose from why would you pick this one? Trash
Edit: don’t insult me by reading none of what I said and copy and pasting some stupid answer about KYC. I have been verified to the fullest extent cause you guys had me taking all types of selfies with cards and ids etc. Attempt to care and read the review before wasting my time, god knows you’ve wasted enough...PwspudVersion: 3.69
Suspicious Activity HereCanadian here. I deposited several hundred dollars through etransfer about 5 days ago to test this out(Thankfully not the full 10k I had set aside for cryptocurrency). Nothing in my account. They keep telling me that maybe I didn’t fill out the etransfer correctly. I showed proof of a 100% correct process to their website agent. The agent then told me that she would forward to upper management rather than simply credit my wallet. I suspect that this is a diversion tactic that will drag for a long time with no end. I’m getting my lawyer and having someone open an investigation. Crypto, you’re on notice. I have media connections who owe me big. They’ll be digging soon.
Do not use this app. Do NOT transfer money. Find something more trustworthy..Oz1980edmontonVersion: 3.94
Scam alertThis is a scam. You use interact etransfer and you do no receive your money. They will keep giving you excuses why your money is not in your account “its because their not giving you money
“ they are just ripping you off. It says it will be processed in 1 hour and they dont process it. If you contact support they say their trying their best to work on the problem but they dont do anything. Risk your money but my advice is using a different site like coinbase or something where you wont be scammed at all..Lim jayheVersion: 3.72.1
FIX THIS NOW !I am a Canadian with a large stake in crypto, but little did I know that Canada is not supported on this app yet. I have no way of width drawing my money. My money cannot be moved out of crypto.com. Fix this..Puss slayer 10000000Version: 3.64.2
ScamThis company is scam
They won’t let u do anything really unless u meet high limit
Some ppl can’t afford
Then when u want take out ur money or coins they won’t let u again
I lost 50 usd oh well
I will not add any more money unless I can take out my coins to my wallet scam scam.User 938383Version: 3.57
Buyer Beware!If you live in Canada DO NOT use this app! They are happy to take your money to buy cryptos on their exchange, but don’t tell you that you cannot convert your money back to CAD after purchasing cryptocurrency through their app! :-(.CamMaz3Version: 3.92
Don’t bother to answerIt’s been more than 15 days since I made support request for withdraw my money these stupid support staff doesn’t even bother to get back they just sent you auto generated email saying come closed chat and than they vanished . Real worst site.Muhammad amir jazeel $Version: 3.84
Arnaque / ScamJ’ai acheté $shib 3000$ cad à 0,000075, puis quand il a atteint 0,0000085 (+9%) je voulais vendre pour gagner +275$ normalement.
Le problème c’est qu’il ne te vendront jamais au prix du marché, j’ai vendu à 0,000085$ j’ai reçu 2960$ et oui j’ai perdu de l’argent, sur d’autres application le prix du Shib était le même. C’est une vraie arnaque cette application..Anonyme619_89Version: 3.99
Useless Garbage Worst App everTakes 45 years to open an account where you’ll receive 92 login emails which don’t access because you’re too late to do so after their email comes in 45 minutes later. Then afterwards when creating a password, they will tell you that you’re passwords will not match. This app needs a new IT person on it by tomorrow or everything is plummeting..Prouddad1001Version: 3.94
Scammers, they stole my $4000After using app for over month i’m investing over $4000 my access has been denied accused of bridging of terms and conditions by email. No explanation. No customer service, no phone number that you can talk to somebody. “We have recently performed a review of your account. After careful consideration, we regret to inform you that your account has been terminated due to a breach of our Terms and Conditions. This is effective immediately. Please accept our apologies for any inconvenience that this will cause.” Two weeks before they charge me $412.34 for currency I didn’t receive. If using this app you are stupid as I am. They were not return your money doesn’t matter what happen. scammers scammers scammers..🦄GabbyVersion: 3.102.1
Can’t take my money back.My money is trapped in app.It’s already been 1 week for the complaint, no body gives reply. Can’t take my money back coz they are taking months to verify address. So it’s just one side game. You can only put money in. You can not take it out..Barot176Version: 3.94
No customer supportI’ve been having troubles with my account for over a month now. Have sent multiple emails without responding. Been unable to reach any human worker for any sort of help. Highly recommend not using this app!.BurnzzzaVersion: 3.179
Customer service non-existentI have a debit card that I’ve used this app to top up with no issues for just about two years. No issues that is, Until recently. I sent money for a top up and it didn’t appear. I immediately used customer support in the sidebar to contact them. After using the bot to try to talk to a human to no avail, I eventually got an email.
I thought I was talking to a representative at first until I started getting the exact same word for word messages in my email with different names in the heading.
It’s been weeks now and all I get is the exact same copy paste “we’ve fallen short, please reach out again and will prioritize your issue” message in my inbox, or in the support chat. This company snapped up my deposit in two seconds flat. No opportunity for me to cancel the transaction.
But they’re nowhere to be seen when I need to talk to them. If you’re looking for a crypto finance platform I advise finding one that actually has a customer service department. Not a useless bot. Thanks for taking my money..CheesengravyicecreamVersion: 3.178
Impossible à joindreL’application est relativement bien pensé. Mais en cas de problème, il n’y a pas de chat, courriel ou téléphone. Dans un milieu de finance c’est inacceptable, et c’est un gros risque.MickeystoryVersion: 3.178
Crazy Huge SpreadsComplete rip off spreads are insane it say your value is 2529$ but when you go to sell they only give you 2212 $. Plus’s what they took for you too buy in. Absolutely no customer support . You just get the email saying they will look into your issue and then never contact you . Should not be legal to take that much from people trading.Oops1234567890Version: 3.178
E-transfer in CanadaTo Canadian, I have transferred money through the request which this app allowed me to do with Identification number 5 days ago and my money never settled into my account.
Not a trustworthy app.
I don’t suggest as their customer service is not responsive..Je suis MarryVersion: 3.178
Most chaotic customer services I have ever experienced.Its been 2 months that I’m trying to close my account. I don’t know why it is so hard and why it is not an option available via the app, anyway. I have spoke to 5 different persons, or maybe bots at this point, I don’t know. Each time, they thank me for ma patience, ask me if the request is still relevant and after that, a new person will ask the same questions I’ve been asked before. All of that, after I responded to their questions to be identified. Other people got their accounts closed without any reason. This is beyond stupid at this point. Do not download this app, you will lose your time and money..Tonystark6699Version: 3.177
One of the Worst customer servicesIt’s a nightmare having to deal with their customer service. Very Bad experience..DavidguyeVersion: 3.177
No customer supportHi,
I’ve been trying desperately to contact customer support for over week. The app quotes response times of 2 hours but no one is responding. I’ve had seemingly automated responses every 3-4 days apologising and asking me to resubmit my query if it’s still relevant. Do other people actually hear from An agent??? I desperately need help!.Chef9393Version: 3.177
Upgrading card huge delivery issues.Upgraded my card over a week ago. New card hasn't even been shipped yet. Might take few more weeks if not months.
Going to competitors..FongoSucksVersion: 3.73
Cancelling accountBeen trying to cancel my account for over a month now. Response time is terrible and all they do is keep passing you over the next rep and never solving your issue. Please stay away from this app. There are so many better ones to use, hence why my friends and I are all cancelling and using a different platform. Biggest regret is signing up for this, been trying to close my account since November. 👎👎👎👎.Dece_007Version: 3.123
“Login” takes me to “Sign Up”, so I cannot log into my existing accountEven though I tap “Login”, I am taken to the “Sign Up” flow. So how am I supposed to log in?.NofficaVersion: 3.94
Scanner won’t workI’m trying to pay something online and my scanner is only saying “Rescan QR code” I’m like I put some money on it for nothing?.Savor1010101Version: 3.17
TrashThis app is a joke. They charged me for crypto I bought but I never received it in the app. Now there not replying to the issue. No wonder why they’re not in the top charts. Their trash lol.PrajectttttttVersion: 3.94
Stole my moneyI tried to buy over $300 in crypto. Would have made amazing profits because the particular crypto is doing amazing. Went to purchase 3 separate times, all of which processed and during which the app crashed and the funds never showed up on my crypto account. But I was charged on my bank statement via CRO. Customer service is a complete joke good luck getting a hold of a real person. Apple seriously needs to look into this app it's ridiculous. I can't believe I'm scammed hundreds of dollars and no answers for it. I'm out so much profit even beyond this because I haven't yet been able to access my invested funds in my account and transfer and sell as I see fit. DO NOT USE CRYPTO.COM..WhatupshaneVersion: 3.94
Stay awayUse Exodus if you want a reliable app, these guys love to take your money. I tried to transfer SOL to my phantom wallet, used the correct address and everything and never received it, meanwhile I use exodus and have no problem. Don’t worry Crypto.com, my lawyers will be in touch with you real soon, before you ask to contact you. Check your emails more than once a year, I’ve sent you 3..Hateraide 69Version: 3.123
Stay away!This app is terrible! Extremely laggy, significantly difficult to move your money or coins in/out and the customer support is regurgitating ! STAY AWAY AND USE TRUSTED EXCHANGES LIKE BINANCE.Fiasco2346Version: 3.94
ScamDont buy anything if you re in canada . i bought some tokens of SHIB but never recieved after they cut my money from bank account .. they are big scammer . Trust me its garbage.H@rmanVersion: 3.94
Don’t even bother you’ll get bent overWorst app for crypto in the world. You get it in the .... anytime you sell they take a massive cut and good luck transferring the crypto they rob you 3 times over. They’re platform is garbage better using binance..MakemoneytogetitintheassVersion: 3.94
Serious issue for CanadiansCan withdraw from BUT NOT DEPOSIT TO Canadian Bank.HijynxdVersion: 3.93
Unreliable e-transfer and waiting several days to get customer supportUnreliable e-transfer and waiting several days to get customer support. My e-transfer money stuck in crypto.com unresolved pending their investigation for 3 weeks now and continue on hold. Very suspicious. It’s now 1 month . They still haven’t processed my refund. The support agent showed and disappeared every 3 days without taking the inquiry of my money. Will Crypto.com be another FTX exchange? Update: it’s now 36 days Crypto.com still not refund my e-transfer they received but not support the deposit because of via third party. Here’s the list of crypto.com support agents that replied to problem of my e-transfer money held by crypto.com but all quit without helping: Irelia, Gabe, Roux, Gracie, Vance, Micah, Simon, Brandon. I think that I will escalate eventually..TtthdefghuyfvhVersion: 3.180.1
Scam they purposely don’t let you change you email or phone numberThey do this so you can’t withdraw funds into another wallet and so you can just deposit.Sadbilly hippieVersion: 3.180.1
Terrible serviceDon’t expect a reply or assistance from their team for a few weeks.NotDirtyBagelVersion: 3.180.1
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