Crypto.com - Buy Bitcoin Now Customer ServiceCrypto.com

Crypto.com - Buy Bitcoin Now Customer Service

Download the Crypto.com App and sign up for an account in minutes.Start earning up to 6.5% p.a. on your crypto. Grow your digital assets now!

With Crypto.com you can:
- Earn up to 6.5% per annum (p.a.) on your crypto,12% p.a. on stablecoins
- Get a Metal Visa Card (up to 8% Rewards back)
- Buy/sell 100+ crypto at True Cost
- Deposit crypto, get an instant loan*
- App users can trade on Crypto.com Exchange instantly

Our first product is the Crypto.com Visa Card :
- A beautifully crafted metal Visa card
- Up to 8% Rewards back on card spending (based on card tier)
- Music and movie subscriptions rebates on selected streaming services**
- Unlimited access to 1000+ airport lounges globally on select cards.
- 10% Rewards back on bookings on selected travel websites**
- Interbank exchange rates
- No Fee ATM withdrawals***

Crypto.com Wallet App covers all your basic cryptocurrency needs:
- Buy crypto AT TRUE COST, no fees, and no hidden spread markups.
- Buy Bitcoin (BTC), Dogecoin (DOGE), Ether (ETH), Litecoin (LTC) and other leading coins with your credit/debit card or bank transfer.
- Securely store, send and receive cryptocurrencies.
- Track 200+ coins with our cryptocurrency price tracker.

Our services are available based on your jurisdiction.

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As compliance is a core competency of Crypto.com, user's identity/location verification will fail if you are located in a market where cryptocurrencies are banned/restricted by local regulations.

Any issues or feedback? Please contact us via in-app/website live chat or [email protected]

* Not yet available in all markets (e.g. USA)
**These offers are launched by Crypto.com independently and there is no partnership between Crypto.com and the merchants in this offer. Crypto.com has the sole discretion to modify this offer at any time.
*** ATM bank fees may apply. Limits Apply. See GetMCO.com or Crypto.com for details.

US Customer Disclaimers:
By using this card you agree to the terms and conditions of the cardholder agreement AND FEE SCHEDULE, IF ANY. This card is issued by Metropolitan Commercial Bank (Member FDIC) pursuant to a license from Visa U.S.A. Inc. “Metropolitan Commercial Bank” and “Metropolitan” are registered trademarks of Metropolitan Commercial Bank ©2014.

European Customer Disclaimers:
The Card is issued by PayrNet Limited, an electronic money institution authorized by the UK Financial Conduct Authority to issue e-money (Reference Number: 900594).

IMPORTANT INFORMATION FOR OPENING A CARD ACCOUNT: To help the federal government fight the funding of terrorism and money laundering activities, the USA PATRIOT Act requires all financial institutions and their third parties to obtain, verify, and record information that identifies each person who opens a Card Account. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents at any time.

Crypto.com - Buy Bitcoin Now App Comments & Reviews

Crypto.com - Buy Bitcoin Now Positive Reviews

Great service but....There service is great. Very easy or somewhat easy to navigate, it took me a little while to understand everything, but now I get it. I was able to deposit money on my Crypto account from my debit card pretty smoothly. Taking money out is pretty straight forward as long as your bank is on the list of compatible banks (which are big name banks and credit unions) I have a very small credit union so I had to open a bank account that was on that list. Pretty common with most app involving bank linking. The only thing I would like to be improved is faster customer service. They will always help you and resolve your issues but you just got to have patience. I understand because of the increased interest in Crypto which increases customers which inevitably increases issues. That being said...customer service response time: ⭐️⭐️⭐️. customer service helpfulness/problem resolution ⭐️⭐️⭐️⭐️⭐️. Platform and navigation through app ⭐️⭐️⭐️⭐️. Information and transparency ⭐️⭐️⭐️⭐️. Anyway I love this app so far and I think you should give it a chance. I will leave an updated review 60 days from now..Version: 3.94

Top service & $25 bonusLittle bit of history on me, I applied to the waitlist prior to the US Launch and although the wait time for launch was long, the platform and application are absolutely phenomenal. Comparing this app to my Bank of America, Wells Fargo, Chase etc. It is far more advanced in UX, functionality, and number of features just totally blow the others out of the water. The only thing is you can’t invest in the stock market through this, but that’s not really the point. That’s the realm of traditional banks. I am very impressed with the app, support, and metal card itself (tap to pay!) - its an amazing conversation starter and you *definitely* get people asking you about it. I did complain because it *looks* like you are being charged 20% higher rates at some restaurants when the pending transaction posts (company explained this is a “hold” for tips). After verification I can confirm that the pending charge reverts to your actual payment amount, but this feature is definitely concerning to the unenlightened. Definitely see this company as one of if not the leading crypto with a viable (to say the least) product that we can use every day and that has legitimate advantages to traditional banks. My ref. For the 25$ 34dy5awevv.Version: 3.97

I hope a dev see’s this :)Let me start off by saying that the app is great! This is my first time buying crypto or any investments really, and dipping my toes in the pool of crypto currency through this app has been phenomenal! Although nothing is without its faults, I do have a bit of a problem with the notification system. I have multiple types of notifications set to go off if some cryptos hit different price point but they never go off. Even with notifications on in-app and in the settings on my phone. I’ve missed out on some big opportunities because of this. I don’t want to have to move to another app to fix this issue so it’d be awesome if you couple help resolve it. P.S. It’d be awesome if you were to tweak the little colorful screen and sound it does when you successfully buy or trade by adding a little vibration. That would be a really nice touch, kinda like a cherry on top this already really cool app!.Version: 3.92

WowI never review apps lol but I made an exception... it’s simply a great app! Beautiful design, easy to use, yet provides enough data for the more experienced users. Crypto Earn is amazing! I have yet to receive my card, but that’s because I live in the US and they just started shipping. If you want to take advantage of every aspect of crypto, this app is all around for you. It’s a multi purpose crypto wallet with the feel of a large bank! One thing I do think they need is a desktop platform.. so far they’re in the number one spot for the market they target, but imo a desktop version would give them a significant advantage over their competitors. As far seeing the bad reviews on here... working in business myself, reading the negative reviews then using the app.. I can say in full confidence that the negative reviews are due to user error lol regardless, give this app a chance! It won’t disappoint. Oh an No I’m not affiliated with them lol I just really like it.Version: 3.27.1

SLOW and crazy incorrect notificationsApp looks great. I wanted to invest in CRO just bcos of how app is designed that gives confidence on it. But there is so much pain buying it. Eventually I staked CRO. First none of Credit cards in US works atleast what I hold. And then so much delay in transferring money to Fiat balance (4 or 5 days) by the time you end up investing thro other exchanges. Even if u transfer most of time it’s slow and especially when big market movements and u wanted to use ur debit card to make faster purchase. Now it’s not even showing debit card option. I wanted to highlight the notifications issue that's annoying so much. For the cryptos you track when you receive notifications abt price changes it's totally incorrect for the time. Price u see in notification and what you see after you tap to open are totally different. Not just by a fraction but by so many percentages. For example I see notification for $1.82 up by 10% but upon opening it shows $1.55 down %. I end up disabling the notifications for now.Version: 3.97

Avoid this App until they lower their withdrawal fees!Absolutely absurd withdrawals fees! Why does this app charge so much to move your coins? And it’s not just a little higher, it’s outrageously higher. Nothing to do with network fees either. Also when buying or selling you have to buy a minimum and when selling there is a minimum which then if you don’t have enough to sell what are you suppose to do? You also have to have a minimum to move off the exchange so the only option ends up buying more coins to sell or move! Such a scam. And lastly, when buying I notice the prices are higher than other exchanges and lower when selling! This company is ripping all of us off. Very annoyed and bought when I was newer into crypto and didn’t know better. Now I will definitely lose huge profits due to their company policies. Do not use until they change their fees! It’s definitely not easy to know this up front! Hope this helps others..Version: 3.92

Important If u trade $25k+ a monthOk, after months of use, here is my personal experience; if you’re trading with less than $10k a month, this is a solid platform. While there aren’t a lot of fees, the price differential on buys/sells bites (if ur not trading much, not a big deal, as long as ur in a winning trade). However, I’ve lost out on many thousands $ because they cap u at $10k a day buy/$25k a month buy (for the 25,000 CRO tier). Highly frustrating, it has changed my entire plan for investing. It’s nice getting 3% CRO on purchases, but as of last week the CRO price dropped to about half of 5-6 weeks ago. Last thoughts, they have made every decision (the kind that hit ur financial enterprise) with zero notice, literally with zero second notice. And, there have been a few back to back. So, if you want to earn 3% (CRO) on purchases, and don’t trade more than $25K in trades a month; it’s not bad, even okay..Version: 3.74

This is awesome!!Crypto adaption is here!! One stop shop. There support here is spot on. If I have questions or issue they get back quick and resolve issues quick!! I started out with the basic card by accident and upgraded to the jade card with help from support. Then I got my card Friday and went to activate it on Saturday morning the activation button was not there I contacted support and I gave them a screenshot and they said they would have there team take care of it and it might take 2 maybe 3 days because it was the weekend. I checked it late that after noon and it was fixed and now my card is up and running!! So impressed!! Coinbase Who?? Your at the right place at the right time here. I don’t usually give reviews but I’m highly impressed with the professionalism they have here!! They are the winning team!! Thanks you for your awesome support!!.Version: 3.34

Issue fixedI had an immediate complaint with this app after purchasing some crypto, ended up freaking out in a fit of rage thinking that I just got ripped off. Turns out it was my own stupidity, not realizing as I’m walking into a Home Depot my phone switched to their Wi-Fi signal therefore immediately kicking me out of the app for safety reasons, so that my information does not get hacked. Once they realized the mistake I switched off of the Wi-Fi, problem solved. After sending negative email I received a response within 24 hours asking to resolve the situation. I haven’t messed around with the app that much just yet, but so far I’m pretty happy. Hopefully all the bugs in issues that people seem to be complaining about get fixed and we can all continue stacking some coin!! 💲🤙🏻🤙🏻.Version: 3.86

MisleadingI was interested in trying this service and was approved etc but after reading and looking into all the fine print.. it seems to be a pyramid scheme. The whole basis of the app is to encourage you to buy their crypto coin in order to get anything back of value. But most of the value returned is also in the form of their coin which can easily lose value. Not worth the risks. Also the sign up referral bonus isn’t even paid unless you stake $1500 first. I'm offering 3 stars though because despite all the issues I mentioned, it can still be a valuable resource for their crypto tracking and trading services, as well as a respectable interest rate (as long as you agree to a 3 month hold period). Worth keeping for those reasons, just wish it had better offers that don’t require CRO staking. The payment cards had my interest until looking further at the details..Version: 3.76

Great app but MisleadingThis app is definitely not the worst. They offer a prepaid metal Visa card that you can load with your crypto wallet which is pretty awesome. It’s one of my favorite features, but my big hang-up is that I was losing significant amounts of money on trades and couldn’t figure out why. I finally realized that their graphs follow closely with crypto prices but aren’t exact - usually they’re above the actual prices. So when you sell, you tend to receive a lower amount & when you buy, you pay their advertised higher amount. I’ve time stamped some screenshots of this issue for reference where there was an advertised difference of $250 on Bitcoin prices. As a user if you’re going to invest long-term, this is a great app, but if you plan to day trade you may lose money. That being said, I still plan to use this app. The good definitely outweighs the bad if you know what you’re doing..Version: 3.85.1

Good AppIt’s not too difficult to navigate the company was very responsive when I reached out to them for help with transactions. I would say this is the app to build your portfolio with low averages and just watch it grow. Scalping profits is easy. I would also say if you plan on making multiple transactions upload your user amount so you don’t have to keep verifying your bank transaction. I had no international fees charged from them transferring my money out was fairly simple with no fees to send my profits back to me. Learn the App. Also all crypto brokers auction off the products slightly higher and buy back slightly lower just like an auction so definitely have a price target entry point in the products you want to invest buy low sell high.Version: 3.97

Good app, iffy customer serviceLove the app, but they’re a little too trigger happy with their fraud prevention, and froze my account after my first transfer. To get it unfrozen involved a kinda silly verification process (pic of me holding my debit card), but it took them all day to even review it. Meanwhile my ETH was stuck in limbo (the froze the transfer too), and it took me five hours to get in touch with customer support. Once they finally responded (very helpful and patient CS rep, especially since I was quite irate), they were able to unlock my account and process my transfer within a couple more hours. I’m all for good fraud protection, but if your standards for freezing someone’s account is so low, then you need to have a much faster way of resolving the issue. Seven hours is an eternity when dealing with cryptocurrency, and I could have lost a lot of money..Version: 3.82

So far very happy with this company.This is the first crypto related business that I feel is extremely professional. Unlike Coinbase I can actually chat within minutes to a very good customer service rep regarding questions or problems. I’m using the 500MCO stake to get 3% MCO back which is amazing. Its a nice hedge against iF the price of MCO drops. It takes while to figure it all out but you can do a lot with the app and card. Buy Crypto, use the card with fiat currency as a prepaid debit card. They are starting an exchange, stake and earn interest on some cryptos. This is a very professional company in my experience so far which is a very fresh in the crypto world. And as I said you can actually talk to someone when you need to..Version: 3.42

Great App and great service!I have moved most of my crypto portfolio to this app and in just 2 months I have made just under $200 in interest and my portfolio from the app is up $160 dollars. Ever time I have had an issue the team responds with in hours and they have also been helpful and polite. The nicest thing is that it is great not to use a traditional bank (all the fees and charges and no interest on savings to speak of). I recommended to all my family and the card is quite flash and does definitely start conversations about crypto. People are surprised how far crypto has come along over the last couple years. Great product and great to make interest on my coins waiting for the right time to sell..Version: 3.47

The crypto appMultiple times in getting charge without the proper amount requested to include not even the cryptocurrency has been deposit into the account. Also, it takes forever for their customer service to respond back to the customer to fix the issue, which they haven't corrected yet—the lack of support, attention to details, and their app processing payments that are not even supported. The system keeps thinking, and nothing it's done. I wouldn't recommend the app; it's become an extra space to my phone to watch cryptocurrency and not been able to purchase with the right amount of currency available at the time..Version: 3.94

Worst customer serviceI enjoy the application and the services they provide. However, the customer service is extremely lacking. My cards status was labeled shipped for several weeks so I reach out via the app. Instead of owning the problem the representative insisted that I go search for the card at various places instead of issuing a replacement card. Fast forward 3 months and I am still without a card and told that a new one is on the way. This of course was said without giving an arrival date or tracking number. If there was an issue that is more serious than this I don’t know what I would do..Version: 3.65.1

GoodIf you want to withdraw and you are in Cana just use shakepay , choose extended crypto wallet then copy past your shakepay adress then you can withdraw minimum 150$ ..Version: 3.96

Only works for AmericansI love it but I can’t take my money back because I live in Canada and I need a zip code 🙃.Version: 3.58

Hey looking for a tshirtNewbie bought some coins quite easy and quite understandable I think this is a great way to get a piece of skin in the game and learn Oh and if you have any tshirt left I would like to get one a medium Al.Version: 2.22

Best crypto app so farI very rarely write a review, But this app changed my outlook on crypto. Very easy to buy crypto and invest in crypto, nothing like it was in 2017-2018. Keep up the good work And HODL CRO!.Version: 3.81

It’s user friendly and fastI live in Canada and tried to buy and sell some currencies and it worked fine for me. It took the two days to transfer the amount to my bank account..Version: 3.94

The FutureGood Exchange. Easy to use. Get the Metal Ruby Red Visa Card!.Version: 3.83

WithdrawHow to withdraw to Canadian bank account can anyone please help me.Version: 3.62

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 3.98.1


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