AutoWake. Smart Sleep Alarm Customer ServiceTantsissa

AutoWake. Smart Sleep Alarm Customer Service

  1. AutoWake. Smart Sleep Alarm Customer Service
  2. AutoWake. Smart Sleep Alarm App Comments & Reviews (2024)
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AutoWake is the first haptic smart alarm for your Watch.

It can wake you up by tapping you on your wrist using your Watch's haptic engine. You can set it to wake you if you are in light or medium sleep either 15 or 30 minutes before your set alarm time. This helps you feel more refreshed.

There's an optional sleep cycle buster that you can turn on to give you a light tap at 5 minute intervals in a 15 or 30 minute window before your alarm to take you gently out of deeper sleep.

Not only that but it will even automatically measure your waking pulse just before the alarm sounds, which is a valuable measurement of recovery.

If you ignore the alarm on the Watch, you can also set a safety alarm that will play on your phone. This will speak and/or play a chosen song from your music library.

There's also auto scheduled alarms in case you forget to set your alarm before bed.

If you use AutoSleep our auto sleep tracker, you can use the new ultra smart alarm features. You can now be woken up after a desired amount of sleep, quality sleep or when your sleep bank is back in credit. You can use this in conjunction with a latest wake time if required. You can even set a bedtime reminder that looks at your required sleep, sleep efficiency and latest wake time to give you a reminder for the optimal time to go to bed.

When you turn on your alarm, it can automatically tell AutoSleep that you have gone to bed so that time to fall asleep can be tracked.

If you use Apple HomeKit then you can run scenes for key events in AutoWake like turning off your bedside lamp and setting your room temperature for sleep.

AutoWake requires an Apple Watch running WatchOS 4 or higher. Advanced features requires WatchOS 5.

AutoWake works fine with Do Not Disturb and Theatre/Cinema mode.

AutoWake requires at least a bluetooth connection between your iPhone and your Apple Watch during the time that you are asleep. You can use Flight Mode on your iPhone, but make sure that you turn on bluetooth.
If you user Screen Time, make sure that AutoWake is in your exclude list.

As with all of our apps, there is no tracking, no analytics, no snooping. Your privacy is very important.

AutoWake. Smart Sleep Alarm App Comments & Reviews

AutoWake. Smart Sleep Alarm Positive Reviews

Seems great but not quiteThis really seemed like the best solution for a smart sleep alarm for the watch but there’s a significant amount of bugs. For starters, I’ve had a few times where the alarm is active but won’t even go off. As I’m writing this I have an alarm that was supposed to go off 30 minutes ago and it’s just counting the time since it was supposed to activate. Additionally, if your phone isn’t nearby and charged, it also appears to be impossible to turn the alarm off which makes the watch app kind of pointless. And the last thing which is super minor is that the normal way to “stop” the alarm isn’t available unless you wake up right at the alarm time, so if you wake up earlier you actually have to deactivate the alarm which means that every night you have to reactivate it again. I’m still giving 3 stars because as a developer I know these are easy fixes and I still like the design and everything, but it’s just not fully there yet.Version: 3.0

A must have with HeartWatch and AutoSleepYes, the 3 apps in this bundle seem overwhelming at first install and have a learning curve (and I generally take longer than others to figure things out). However, all 3 are beyond worth the effort, and I found myself using them like a pro in a few days. This app in particular has been fantastic, and this coming from someone who was a chronic snooze button abuser... literally setting my alarm for an hour before I had to get up so I can do an hour of snooze buttons before exiting the bed for the past 10 years at least! Now, I set my alarm for the time I need to be up, get the taps on the wrist 3 times in 5 minute intervals prior to the actual wake up time, and am feeling ready to get out of bed on time the first time the “alarm” goes off. The best part, is that all of this is silent and doesn’t disturb my sleeping wife at all (and you can be sure she had NOT been a fan of my previous morning ritual! I honestly believe those who didn’t 5 star this app were too impatient to give it a full try. It integrates well and works flawlessly. In my opinion, this app alone makes my Apple Watch a must have... I’d give up my phone first!.Version: 3.0

Worth the effort!This app has some really smart features that I didn’t anticipate when I decided to buy it along with AutoSleep and HeartWatch. All three work together in a sense so, “why not?” I thought. When I got around to start using it, I was pleasantly surprised at how you can choose to have it wake you within a set time period, 15 minutes for example, prior to your alarm time setting if you’re in a light sleep or medium sleep stage, again, your choice of which one. You can have the watch give you a “nudge” or a “tickle” and after a preview, decide if it’s something you want to use or not. You do have to put in some effort to review and possibly tweak the settings each night as well as confirm the alarm has been set but it’s a quick and easy process. I haven’t had any issues with changing alarm times or settings one day to the next so maybe there’s been an update from when another reviewer mentioned those problems...? I have narcolepsy and the features mentioned earlier are great to try out for someone like myself who has to pay close attention to not only consistency with my sleep but also with my wake schedule..Version: 3.0

This is a good appThis app has not given me any problems in my month or so of usage. It does exactly what I would want it to do and doesn’t really do any more. That’s not a bad thing though. I just got it because it was the only way to make my Homekit light turn on when I woke up and turn off when I set my alarm each night. It does that perfectly. I don’t know why people have given it an average of like 2.5 stars or something. From my experience, it doesn’t deserve that. It can be complicated but that’s just because of the nature of the app. It provides details on exactly what to do though to make sure your alarm goes off and everything works. I think that a lot of the reviewers didn’t quite understand the directions and that could be the reason they had a negative experience. The only reason I’m giving it 4 stars is because I really think that Homekit should have just been integrated into the original app. It seems like a relatively easy thing to do, and I don’t really see the point of creating a whole new app that’s only real extra functionality is that Homekit integration..Version: 3.0

Potential**UPDATE** First let me say the developer is very responsive. I’ve changed from 1 star to 5. The issue was that if using the screen time feature in iOS 12, you MUST exclude autowake from being affected. In other words, always allow AutoWake otherwise the alarm will not go off. Since figuring this out, the alarm has reliably gone off as set. Love it. I’ve been using AutoSleep for awhile now. Great app so I jumped on AutoWake based on that experience. It has not lived up to its potential. Been using for a week now. The alarm has yet to go off once. I’ve tried all the features even the safety alarm. Nothing. Watch is series 4 with a full battery when I go to bed. I’m using with the autosleep app as advertised and have read the instructions several times. Still no alarm. The alarm is the whole point and can’t give anything but 1 star. Please fix. I love the idea..Version: 2.1

Functionality great, alarms notThe timing and all of that is great, being to determine a wake up time and just let it do it’s thing is awesome! But... if they could just have an alarm that slowly ramps up in volume with some peaceful sounds, that would really make it worth it for me. This is just my experience and if none of the following applies to you, this app will work wonders. As of now the current alarms are either too harsh I get angry and turn it off (the voice commands), to light I snooze and keep sleeping (Apple Watch buzzing on my wrist), or too easy to turn off (music playing after I skip my alarm). Also, the ability to set multiple alarms at once would be nice - or at least several back up alarms. For people like me I tend to snooze even the smart alarms... and it’s a pain to have to remember to set backup alarms in other apps..Version: 3.0

Love this app, but have a few suggestionsI love this app. It makes it very easy to set an alarm and gently wakes you up in the morning. I’ve never been a morning person and always hated getting up early, but this app helps make the mornings a little more bearable. It slowly wakes you up by vibrating once every five minutes starting 30 minutes before your alarm is set to go off. I haven’t found any other alarm app that does that. There are a few suggestions I would like to make to the developers though: -The option to edit an alarm after its been set without having to turn that whole alarm off and restarting it. And -The ability to hit snooze in case you just aren’t ready to get up yet. I definitely recommend this app if you have trouble walking up in the mornings!.Version: 3.0

Highly customizable, effectiveThere are a number of customizable options with this app, which can be somewhat tedious when you first start using it. I have all of this developers health-related apps, and have had the same experience with each of them (great customization, which leads to a somewhat overwhelming experience for newcomers). HOWEVER, once you figure things out this app is awesome. I wear my Apple Watch to bed, and the app has a “smart wake” feature that I find exceptionally useful. It monitors when I’m in lighter sleep close to my wake time, provides very light taps as I get closer to wake time to ease me into waking, then wakes me with stronger taps once I’m in the 15-minute wake zone. There’s also a “fail safe” alarm that plays music through my phone if it senses I haven’t woken up. Nicely done..Version: 2.1

Useful alarm; people don’t follow instructionsMajority of negative reviews here are from people not following the instructions properly in the app. If you follow the directions, and you set it up and use it properly, it tends work just fine. I’ve had great success with using the advanced features and the standard alarms. And I don’t wake easily. All of that being said, the instructions and layout of the iPhone app, and the naming and terminology used in the apps could be improved and made more intuitive. There is a bit of a learning curve, which I believe could be largely cleared up with some renaming and light UI tweaking. All in all though, it’s a great alarm app and a great boon to people like me who typically need to set numerous alarms starting an hour before the time I actually need to rise..Version: 3.0

Directions need made clearI just spent half an hour or so trying to change the haptics and set an alarm on this without success... Then I opened your website and the lightbulb went off. 💡Why? Because your directions refer to the "Watch app" repeatedly. For someone who just bought a Watch (like myself) that makes you think to open the Watch ⌚️ app on your iPhone 📱 But looking at your website the images make clear that you're referring to YOUR app on the Watch. 🧐Clearly someone didn't think this thru when you published the Help section. You need to change this to specify the AutoWake app on your Watch... I'm betting that's why a lot of users who have published reviews are having difficulty..Version: 3.0

Making a significant difference in my healthI have all three apps and I recommend all of them and I recommend purchasing them. The awake and the sleep apps are making a significant difference in my health. By using the awake app I am now capturing heart rate variability and waking heart rate which are two important vital signs that reflect health and vitality. Using the app has helped me with insomnia and not getting enough hours of sleep. If you are serious about your health and need to monitor your vital signs in order to manage a chronic health condition then you should have these apps. They are quite detailed in the information that they capture however the information is displayed in a way that’s easy to understand..Version: 2.1

Must have appThis app is AMAZING I honestly didn’t think it would make any difference having it wake me in a lighter sleep and honestly thought there’s no way that the other app which is the (auto sleep app ) could actually tell it when I was in a lighter sleep but for real it works! I wake up in a better mood and more energized. Using the auto wake and auto sleep app has made me feel so much better overall I would totally recommend both apps together because wow I’m sleeping better and waking up with ease versus when I didn’t use the apps I would wake up tired dragging and cranky I’m guessing due to waking up when I was sleeping deeper. Spend the 2.99 on both apps it’s well worth it..Version: 2.2

Getting betterI was having a lot of issues with the latest version and left my original review below. Since then things have improved. I deleted and reinstalled again. At first I tried using the smart alarms in place of the scheduled ones and I thought it was working better. Then I went back to scheduled and they have also been better. It’s possible some of the updates Apple have been pushing out have improved the communication and my reinstalls didn’t really do the trick but in any case it seems much more reliable now. Bumping to 4 stars while I give it some more time to verify reliability. Original review The app worked great until the last iOS and watchOS updates. Now it’s completely unreliable. It has only work once correctly in the last 3 weeks. I have deleted and reinstalled the app. No luck. Wiped my watch clean and completely reinstalled everything. No good. Unpaired and paired Watch to phone again. Nope. You end up waking up and seeing the message “Limp” on the screen. I switched to the default alarm on my watch..Version: 3.0

A good start but definitely not there yetRelying on the phone and the watch is probably an inevitability but the way it is set up is really buggy. Not only do you need to make sure the app is open and the complication is on, but sometimes you have to try a bunch of times to even set an alarm. The alarm display is a bit strange. You can’t really see all the details about an alarm and the UI is a bit unintuitive. I really like all the apps by these developers so I’m hoping they will work out the kinks in time, but right now it’s not quite production ready..Version: 3.0

Works perfectly as advertisedI downloaded AutoWake a little over a week ago to help me improve my sleep schedule and wake up more refreshed. While obviously the app didnt work miracles and make me suddenly become a morning person, it did help me craft alarms more suited to waking up feeling refreshed. I have a tendency to oversleep so my favorite feature of this app is the ability to schedule an alarm to go off after you have achieved your set threshold of sleep quantity with the secondary setting to go off at a set time if you never make it to your goal quantity..Version: 3.0

Worked great until this latest updateThis used to be a fabulous app, but with this update it is not working. I emailed support, will update my rating review if/when they respond. UPDATE-Great customer service! A reply to my email was waiting for me when I got up this morning, with step by step instructions on how to delete, reinstall, and set auto wake up. Appears to be working fine now. Best watch alarm I have seen! I have not yet played with the new advanced alarms but they look very useful for weekends, in addition to my normal scheduled weekday alarms..Version: 3.0

Great app so farI just recently began using the suite of apps from this developer, and so far I’m very impressed. I normally hadn’t been wearing my watch to bed, but I was interested in the benefits and good reviews from other people. My first experiences with AutoWake have been very good, and it is working well. It properly detects my lighter sleeping cycles as I near my alarm and wakes me sooner, as appropriate. For those of you that are having trouble, I suggest using the “How it Works” button and then clicking the “Learn More” button inside. Everything is explained well and was easily configured..Version: 2.2

New Version GoodI like the new version 3 more than the previous version. Now that everything is done directly from the watch things are simpler yet the app still has some advanced features. I really like how now I can have one regular scheduled alarm for the days I get up at my regular time, one regular scheduled alarm for the days where I get up a little earlier to work out, and then one advanced alarm for the rest of the days set to give me a set amount of quality sleep but wake up no later than a set time. Good app that deserves a higher rating that what’s reflected here..Version: 3.0

Life changingI don’t know why people hate this app so much. Yes it has its quirks but it’s really helpful to wake up nicely and feel awake and not have to wake up to an alarm noise. Sometimes it will get messed up and you have to turn the alarm off, then on again. No big deal. I do it daily just in case. I have an auditory backup alarm just in case but usually end up turning it off because I’m already up for the day. I wish they’d update this app. But regardless I’ll continue to use it. I don’t know or any alternatives..Version: 3.0

Reliable/Advanced Mode is GreatI think all these reviews are outdated and about an older version of the app because my experience with it is fantastic! I don’t know where everyone else is coming from when they’re saying it’s not working consistently. There is some setting up to do to make sure it works but after setting it up once, it’s dead easy to activate. Make sure the app has a complication on your night time watch face and that you’ve set an exception for screen time. Just swipe over to your night watch face, turn on the alarm, activate theatre mode, and you’re good! It can wake you up up to 30 minutes early depending on where you’re at in your sleep cycle, for me this is consistently typically about 10-20 minutes before my alarm but I feel great when waking..Version: 3.0

Great way to wake upI’m not a morning person. I always wake up in a foggy stupor when the alarm goes off and then I hit the snooze…and again… This wakes me up gently, over time and I wake up…awake. I don’t even remember waking up and I'm not desperate to go back to sleep. Of course if someone said to me that my day was cancelled I would still go back to sleep. But this is the least painful way to wake up by a mile (or a snore). I feel better the whole morning..Version: 3.0

If it isn’t working for you, exclude it from Screen TimeIOS 12 offers the ability to prevent you from using apps after a certain time at night. If AutoWake is part of the apps that are restricted during the morning, it won’t be able to wake you up. Simply add it to the Always Allowed section. This is all based on anecdotal evidence, but I’ve noticed that it wasn’t working for me when Screen Time was blocking it, but it worked fine after I unrestricted it..Version: 2.1

I love this app…when it worksI really think I’ve benefitted from this smart alarm. However, every couple of months, it simply stops warning—in two stages. The first—it allows me to set an alarm, but simply doesn’t go off at the appointed time. Next, it stops allowing me to set the alarm (push the “set alarm” button and you get back to the main screen that confirms NO alarm is set.) then I have to uninstall and reinstall to get it to work again. I think with this last round of glitching I’m going to have to find another smart alarm..Version: 3.0

Works wellI read all the reviews before I purchased this app; I was worried it wasn’t going to be worth my money based on poor ratings. I’m here to say the app works well once you get the hang of it. It’s true that the app it fairly complicated. A lot of settings, and a bit of a learning curve. I thought about taking a star off my rating for the fact that the app seems a bit overly complicated. But then I realized, it m not sure myself if they should simplify it. I like the options..Version: 2.2

Not quite but I have faithHmmm to be brutally honest at this time this app barely deserves 1 star but I’m giving it 3 just because I’ve seen the quality these people have already produced. Part of it’s problem may be hardware limitations but you now have to meet a couple requirements that I can’t easily meet. It’s a great start and a great idea I’ll use nightly once it matures. I’ve been through literally hundreds of apps over the years and beta test many of my favorites but none meet the standards these guys have with their other apps. And I rarely review I just like to help the best when I can..Version: 2.2

Works but somewhat complicatedI use this app every morning and I really appreciate the HomeKit integration. Turns off bedside lights and starts fan when I activate my alarm at night (and starts AutoSleep tracking). Turns on the downstairs lights and starts the coffee when I turn off alarm. You must have an active complication on the face to allow app to work. Takes some review but once you have settings adjusted, it’s a great app. Definitely recommend and recommended review of Help page online before you depend on the app..Version: 3.0

Sorry for this morningI was mad so I sent you bs I review my alarm setting for more efficient alarm. Still, the savety that the person is awake need to be adress. I don’t know if the song started to wake me up, but for sure it didn’t wake me up. Now I putted a more hardcore one to be sure I wake up. When the alarm decide it’s enough time buzzing, it should start a normal biping sound straight from the watch. There’s a speaker on the watch you know... it doesn’t help just to make an “I’m awake” button if the app stoped trying to wake you up an hour ago. I didn’t press the button so why it doesn’t continue to try to wake me up. Hope I’m clear with my point, I’m French speaking person. And btw, HeartWatch is in French, AutoSleep is in French, but not AutoWake. I’ll appreciate AutoWake in French too..Version: 3.0

New “features” make it worseI’m not happy with the new update, before everything was easily setup on my phone and now I’m having to reconfigure every alarm on a tiny little screen on my wrist...what is the point of the iPhone app anymore if everything has to be done on my watch? The least you could have done is transferred previous alarms to the new version instead of requiring them to be setup all over again. Still giving 3 stars as all the other new things seem useful so far..Version: 3.0

Working as expected, lean on features.For an automated smart alarm app for my watch this has been fantastic and much more reliable in my experience compared to Pillow. There are some features that I miss from Pillow though, as well as some quality of life adjustments I would be happy to see. I frequently take naps and a quick 1 or 2 tap nap alarm would be incredibly helpful as the current system is a chore to try and do this regularly. Having homekit functionality is incredible and am glad to see it in the app. Some additional functionality I would love to see with homekit is the ability to set a custom scene so multiple users in different rooms could each have their own AutoWake scenes. The ability to activate a scene before an alarm goes off would also be a very nice addition (like a sunrise to help wake you up). This could be done with homekit automation but would not change with altered alarms in AutoWake..Version: 2.1

Something wrongI have AutoSleep and it’s amazing I also have the HeartWatch also great but with AutoWake something not right when I set alarm sometimes goes to loading screen sometimes says no complication not sure if I’m doing something wrong or app got issues I have it 5 stars because I have AutoSleep and I love it I also have the HeartWatch and I love it so I’m giving the developers a break to figure this out I won’t be quick to judge if it’s my fault I would like to learn if it’s developers fault then it’s ok I’ll give them time to figure it out people shouldn’t be quick to judge because we are enjoying other amazing apps so I hope this gets figured out thanks for making great apps anyways.Version: 3.0

Loved this until it brokeThis was the best alarm because it would wake me after I got enough actual sleep, with a latest alarm time setting. Too bad a bug in iOS broke it.Version: 3.0

Important - iOS 15.4 IssueImportant - iOS 15.4 Issue Apple has introduced a bug in iOS 15.4 that prevents an iOS app from knowing which complications are active..Version: 3.0

Stopped workingAll of a sudden the watch app says “no connection” 99% of the time. The few times it does connect, the alarm does not go off and begins counting upwards. Edit: try reinstalling if this happens to you..Version: 3.0

IncredibleThis app is just unbelievably good. I have been using it for 2 weeks and I always wake up naturally without feeling the alarm going of or having to vibrate nonstop to wake me up. I feel that people should get Apple watches just for this app.Version: 3.0

The best haptic alarm 💯I don’t get where all of the negative feedback on this app is coming from. It works well and I love the HomeKit integration. I simply just turn my alarm on and like magic all my lights turn off at the same time. It always manages to wake me up at the perfect time..Version: 2.1

ImpressedWow I love this app it is has so many features, is easy to understand, wakes me up at just the right time during a light sleep prior to alarm time. The 3 app bundle works awesome together. Great purchase..Version: 2.1

Work in progressI feel it is not yet what I need it to be or at least have some options to better tweak it. I just want something that wakes me up at the right time but the last few times I only got my normal alarm do not sure what happened. Maybe more details about the results and being able to see what went wrong would help..Version: 2.1

Has potential, needs a way to shut off all voicesEdit: it now allows the option to shut off iphone sounds. Boosted rating. ------ I love the idea of smart wake via haptic vibrations. And I love Autosleep. So I was super excited to try this app. But, whenever I did anything with it, a loud robot voice would speak from my phone! I don't want that - especially at night when others are sleeping. I turned all voice features off, but it still gave me a battery warning on my phone "you have forgotten to put me on my charger" No, I didn't. Because I'm using the phone to set the alarm before sleeping. Please provide a way to never make the phone speak again. And is the phone needed for the alarms? I sleep with my phone in another room. I just want vibrations on my watch. That's it. I would love to try this, but I can't trust whether it will make my phone speak while I'm asleep, and bug people in another room. It even disobeys silent mode and speaks! And even if the app isn't open. I don't know how it does that. If all the voices could be shut up I suspect this is a five star app..Version: 2.1

AwesomeChanges the game, wakes me up at exactly the right time. Doesn’t disturb anybody else. Pretty much exactly what it says on the tin, and it works great.Version: 2.1

Great little appI’ve started using this app and for me it works great. The setup instruction are more complete than I would like but that probably to to circumvent blocks and limitations apple puts in place on its mobile platforms. I would recommend you read the How to’s before use!.Version: 2.1

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