Trust: Crypto & Bitcoin Wallet Customer ServiceSIX DAYS LLC

Trust: Crypto & Bitcoin Wallet Customer Service

Trust Wallet is the official crypto wallet of Binance. You can send, receive and store Bitcoin and many other cryptocurrencies including NFTs safely and securely with the Trust Wallet mobile app.

You can even use Trust Wallet to earn interest on your crypto, play blockchain games, collect NFTs and access the latest DApps and DeFi platforms.

Trust Wallet is a fast and secure multi crypto wallet with Binance DEX support, designed for ease of use and perfect for storing your different crypto assets.

Whether you are looking for an Ethereum wallet or Bitcoin wallet, Trust provides a secure system that makes it simple to buy and store multiple cryptocurrencies such as Bitcoin, Ethereum, Tron, Litecoin, NFTs and many other ERC20, BEP20 and ERC721 tokens on your device. In recent app updates, we have added XRP wallet support, XLM wallet support, FIL wallet support and EGLD wallet support, NFT wallet support.

Trust Wallet is designed to be the best crypto wallet app by providing a safe and secure experience for our users:

- Binance DEX support now available with Trust Wallet / WalletConnect Support
- Integrated Uniswap and PancakeSwap trading directly in the wallet
- Buy Bitcoin or Crypto with EUR or USD
- Send, Receive, Buy and Sell your NFTs within Trust Wallet.
- Binance Wallet - Binance Smart Chain, BEP20 and BEP2 support
- Best digital wallet to securely store private keys on your device
- Ethereum Wallet: Send and request ERC20, ERC721 and many other ERC tokens
- Check your crypto wallet balance, transaction history and other details on your device
- Keep your private key secure with bank-level security
- Use FaceID, Touch ID, or conventional passwords to protect your crypto investments
- Protect all online interactions through the app’s military-grade encryption
- Use Trust Wallet as your cryptocurrency cash app! Use e-money

Investing in crypto is simple - buying Bitcoin and cryptocurrencies can easily be done directly from Trust Wallet, offering you a safe and quick service with capabilities to connect with decentralised exchanges to help manage your crypto portfolio.

Store the following digital assets in your Trust Wallet:

Bitcoin Wallet (BTC), Bitcoin Cash (BCH), Litecoin (LTC)
Ripple XRP Wallet (XRP)
Stellar Lumens XLM Wallet (XLM)
TRON Wallet Support (TRX) Tron staking is now available
Bittorrent (BTT)
Ethereum Wallet Support (ETH), Ethereum Classic Wallet Support (ETC)
Doge Wallet and Theta Wallet Support
Tezos Wallet Support (XTZ) and Tezos staking now available
XRP Wallet Support
IoTeX Wallet Support
ZelCash Wallet Support
Qtum / Groestlcoin / Viacoin Wallet Support
Ontology Wallet (Ontology) Support
Cosmos (Atom) Support and cosmos staking now available
ONG Wallet and ONG staking now available
Dash Wallet (DASH)
TomoChain (TOMO)
VeChain Wallet (VET)
Callisto (CLO) & Callisto staking now available
POA Network (POA)
GoChain (GO)
Wanchain (WAN)
Icon (ICX)
Binance Coin (BNB)
Binance USD (BUSD)
Coinbase USD Coin (USDC)
Gemini Dollar (GUSD)
Maker (MKR)
Zilliqa (ZIL)
OmiseGO (OMG)
Holo (HOT)
ChainLink (LINK)
Dai (DAI)
Augur (REP)
Mithril (MITH)
Pundi X (PXS)
Loom Network (LOOM)
Golem (GNT)
Dragonchain (DRGN)
Kyber Network (KNC)

Store a wide range of ERC20/BEP20/BEP2/ERC721 tokens, with more coins and tokens being added along with additional wallet capabilities in the future!

In wallet staking for coins is now available for some projects, with more being added in the future!

We want to become the best cryptocurrency wallet app. If you want to provide feedback, please send us an email at [email protected] or contact our community from within the app itself.

Trust: Crypto & Bitcoin Wallet App Comments & Reviews

Trust: Crypto & Bitcoin Wallet Positive Reviews

***Update*** My $4100+ disappeared this morning on Sunday February 14, 2021.[Please Read More] My Ethereum just disappeared as I was looking at my account. One second it was there and right before my eyes 👀 it was gone. (Got my Ethereum BACK!!!) I would like to take time out to update my review, this may help some of you whom may have a similar experience with your Trust Wallet. As stated above, my Ethereum was there and then gone, well I have an iPhone 11Pro Max and when I was looking at my account somehow the screen went to $4100+ to ****. In order to see my balance, I had to press on the row of **** to change it back to my amount. I apologize for the Hysteria, but you all know money is not a toy and I don’t play when it comes to it. Hopefully this will be helpful to all that May experience anything similar. Peace to all..Version: 5.13

Make sure to have enough BNBYou have to have BNB to do any kind of transfer or transaction. That’s all well and good because most transactions only cost an equivalent to 25 cents of BNB more or less... but the app only lets you buy BNB in a minimum of $50 increments. If you’re only a few points of a percentage short in BNB, but one of your other currencies is tanking and you want to get out from underneath it, you still need to drop $50 just to get the couple of cents worth of BNB that you need. You can’t even trade other currencies for BNB within the app if you are a few cents short, to make up the difference. The only other option is to buy BNB in a smaller quantity directly from Binance and then transfer it into your Trust Wallet... But that process involves a a four-day hold on Binance’s end. By the time your four days are up, the currency you are trying to trade might have tanked entirely. This app would be much better if you could trade other currencies for BNB within the app, and it back-ended the BNB cost on the transfer..Version: 5.19

Omg so...I wanted to buy safemoon, and I liked what I heard about Trust Wallet. And I think Binance is awesome. So, I got USDT to buy safemoon, but I couldn’t use USDT to buy safemoon. So I looked and looked and then decided to buy BNB to buy safemoon. And I couldn’t. I didn’t have enough ETH to pay for fees. So, I tried to use USDT to buy ETH, which apparently is the only thing you can buy with USDT. And I couldn’t. I DIDNT HAVE ENOUGH ETH TO PAY FOR FEES!!! 🤣🤣🤣 seriously. What in the world. So many gymnastics I thought I was in the olympics. So, I tried to contact customer service. And I couldn’t. No phone. Only option was opening a ticket. Start filling out the information. None of the options were close to cover the mess I was in. None of the options was USDT. I had to add several numbers I didn’t have because no transaction ever happened. Couldn’t be blank so I put N/A. Submit. Minutes later an email saying that ticket failed to submit, because of the numbers and stuff for which I put N/A. So please, PLEASE, someone help me!! Thank you very much. 😀.Version: 5.21

Love the app and continued updatesOverall this is a great wallet. Also i wrote a separate review recently but couldn't find it to update. I love that trust now supports other popular coins beside through the multi-coin wallet. Everything is very easy to use once you navigate the app and it’s uses. There’s also the option to change the transaction fees with three generic levels to choose from. One nit i would make is that for coins under .01, it was nice to recently see additional decimal places. That was removed in the last update. Otherwise i appreciate the progress and stability of the app. Keep moving forward!.Version: 1.474.0

Transaction gets stuckIphone 11. Software updated, App updated, Restarted phone, Re downloaded app, Deleted and imported wallet twice. The issue I’ve encountered over this week is quite annoying but I’ve dealt with it since I’ve been on the app. What happens is, After selecting the coins I’d like to swap, I select Swap, Confirm Swap and it takes me to the wallet connect, uniswap interface screen where it does nothing at that point. Usually the network fee would populate and I would move on with my transaction but that hasn’t been the case. Usually I would just cancel the solution and try again and it would work. Not anymore. Now I’m forced to pay multiple ETH fees and we both know how expensive that can be so that I can move it to my Metamask wallet which is all just a huge inconvenience. Hopefully you guys have an answer for this issue. Many missed opportunities and wasted time due to this..Version: 5.14

Apology, well developed appFirst off I want to make an apology to the developers for my previous review. Upon hours and weeks of frustration I figured out how to finally reverse all the transactions and trading the coin back to money. For the intended purpose of the app they absolutely nailed it. I’d give it 5 stars if it wasn’t for the fact it took me weeks to figure out how to get my money back. If they could integrate a video that plays to new users explaining how to exchange money back to USD (I had to put in more money and download another app for this) then it would help fix all the reviews of people thinking they’re getting scammed when in reality they’re not. They just didn’t leave enough coin to pay for their fees to move their money back to their banks Otherwise it’s a solid app..Version: 5.25

Trust Wallet! A good alternative...Trust Wallet has some great features and supports a ton of crypto tokens and coins. That said it is a bit complex and at times unnecessarily so (convoluted). I have Exodus Wallet which is the first online/ mobile wallet that worked well, for several cryptos. I love that Trust supports Theta Token, Theta Fuel (TFuel) and Polkadot (DOT) and others. I have only had the wallet for a few days. It does rely on different vendors to purchase (with cash) crypto. Also, some are not (yet?) available for regular purchase (cash/fiat/bank). Different vendors seem to need different levels of KYC ID info, depending on what you wa t to spend. This is a bit confusing, since you enter your info and send scans of your regular ID. They may require more ID or documentation to buys more, later. It also seems to rely on Bianace’s ecosystem for some crypto purchases or conversions. So I have not fully figured it out yet. Also, your first (test) purchased can be slow and sometimes the fees are high (say $8 USD on a $150 USD purchase). Generally, the fees are less. There is also a full on trading option - to put in but it sell orders - if you want that. Overall, this is a good alternative to Coinbase, yet not as streamlined as Exodus wallet..Version: 5.10

Buggy.I’ve been using this for about a week or so. My balance has been disappearing and reappearing randomly regardless if it’s directly in my wallet or in a Dapp. It’s very concerning… it wasn’t like this when I first started. Also to my knowledge there is no way to remove custom tokens you have previously added beyond just hiding them. I also wish that the wallet would automatically recognize tokens that have been added to the balance (granted that particular token or coin is on a supported blockchain). Also I would like to avoid using Google chrome on the built in Dapp section without having to change my entire phones default browser. And a desktop application to compliment this app would be amazing. I would love to give it a 5 out of 5 but this wallet has yet to reach the potential value I need from it….Version: 5.22

Has potential but inconvenientYou can deposit your alt coin to trust which is nice, but it requires a ~.25¢ fee of BNB smart chain. Okay so I went to buy a little BNB to cover the initial fee and the minimum buy in is 50$ worth. You can’t even trade it to BNB smart chain initially to cover the fee in the beginning. I finally gave in and tried to buy 50$ worth of BNB and the simplex service they provide kept giving me errors at the very end and told me to talk to customer service. I did and I thought it worked but after putting all my bank info in and having it go through confirmations to the last buffer screen but it just stayed buffering, multiple times. In the end I’m going to try to withdraw to a different wallet but I do not have a lot of faith it will work..Version: 5.13

AluisciousI was a MEW customer and had 2k stolen 3 months ago and always checked URL b4 logging in etc etc... I still had 2k stolen from right under my guard. Searched around on the fly to find reliability and some level of fiduciary responsibility. Trust came to the surface and I moved the remainder of my Ether coins immediately to Trust wallet and wished I had done so sooner! Trust is a game changer. If you doubt, move small ether amount to trust and and pose a question to support. The knowledgeable and expedient response will astound you. And I’m a regular 9-5 guy, but thankful for this App!!.Version: 1.33.0

Updates NeededWouldn’t recommend trying to buy anything through the app. Didn’t go well for me. The amount of choices you have are amazing for American users who can’t get to these other cryptos from bigger outlets. However, this app fails to track the prices of stocks laughably compared to somewhere else like CB. Currently watching the price of my stock jump and fall while Trust is staying the same, at the wrong price, lower. That’s a big issue that should be worked towards fixing ASAP. While I’m not sure the un-updating price will effect the sell price, I’m nervous I will lose on earnings as a result of this. Besides that this app works as intended, but I’m not very comfortable staying around with a problem like this..Version: 5.7

Add AstroElon and safe Elon love itI’m still able to revive through uniswap just not able to see the daily percentages and charts like my other cryptos I have on the app. To veiw my percentages or the amount I made that day I have to go back to uni swap and place the value in there systems to check. It would be much easier if we the people and especially the Astroelon and safe Elon holders should be able veiw ate percentages and charts including all other cryptos that you Gus have done so far. Let’s get rich💸📈💯📉💵💴🗣🌔🌚.Version: 5.23

Watch out pending transactions.Love the wallet but a snag now of unwrapping Ethereum. Been in pending for almost a day so I have to shut off cellular not to eat up all my data when I leave my WiFi. Emailed and bot messenger say don’t to any more transactions and 3-5 days until someone reads my email. No way to cancel forever pending transaction either. Update: I found the right info to walk me through. If you get stuck the trust wallet has good instructions on pending issues and if stuck in pending fix first and don’t try any transactions until the transaction clears. Thank you. 5 stars! I still don’t understand the back up when I need a new iPhone..Version: 1.1339.0

Good app, could be better. No transaction historyThe user interface it nice and the app works ok. My issue is none of my trades from BNB to other alt coins are showing up in my transaction history. Coti, Lition, pancake swap, dusk network and CertiK to name a few. The only transaction history which shows it receive BNB and convert BNB to Smart Chain. Also, it would be nice if the app integrates into CoinTracker the way that MetaMask does and if there was a way to send the multi coin transaction history to the cryptoTax software. If they fix that then I could rate this 5/5. You do have to be careful when swapping using the Dex, as there is quite a bit of slippage..Version: 5.18

I like it.This app is simple, clean, and probably the next best thing to having a hardware wallet. After the EtherDelta hack I started looking for a secure app to move my crypto to just in case. I found this and it satisfied me immediately. I was able to import my existing wallet and move my coins to the new wallet effortlessly. The only thing it’s missing is the ability to print out a paper wallet with your keys for added security. But that doesn’t affect the app’s usability. Kudos..Version: 1.1.86

Best all-roundThe best wallet app I’ve used, happens to also be great at buying, selling, exchanging, etc. The dApp browser makes it necessary for anyone trading on mobile. Great 3rd party crypto providers are useful for buying coin on debit to trade immediately, without waiting for transfers to process. Trustwallet is the best all in one app for beginners. For more advanced users TrustWallet is still endlessly useful because of dApps and a great wallet for coin used for trade that is not stored in a hardware wallet. Deserves 10 stars..Version: 5.24

Missing Bitcoin, missed opportunityThe ability to trade, swap and store coins quickly and efficiently is really a strong selling point for a crypto wallet. Trust is falling well short of the mark. I made a BTC deposit that was confirmed on the blockchain 7 times. It has not made it into my wallet after 6 hours (and counting.) The coin I had intended to swap for has shot up 300% and my opportunity to capitalize on that profit has passed due to "technical difficulties" per the forum. I see hundreds of comments with similar issues I will edit my review if/when my deposit finally appears but the missed profit will forever taint my opinion of this app. Edit: Their customer service responded to my email citing a glitch in the servers as the reason for the delay and that they were manually addressing issues. I am still sour about the missed profit (500%) but they did fix my issue within 24 hours. More stars given.Version: 5.21

They Scam my VENI been using the app for quite some time just so I don’t have to keep my alt coins at the Binance Exchange and they Scam all my VEN coins. When they do the maintenance wallet swap be very careful, you may lose some coins and even now after the update I just try to buy some VEN and they straight vanish my ether and no VEN coins are to be found on my wallet. This is so sad because the app has great potential, I just wish they fix it or else do not place ur coins here..Version: 1.103.0

Where have you been?I’ve been looking for an application for Ethereum that had a built-in dApp browser and also automatically picked up my token contracts which this app does. It also allows me to spy on other addresses as if they were in my wallet without forcing me to add sensitive information. I’m sure more great things are in store and I can’t wait to see what else is coming for this great and well polished, open source native app..Version: 1.1.152

My favorite walletThis is easily the best wallet I’ve ever used. It make connecting to swaps or other crypto apps extremely easy. It’s cleans, user friendly and just overall great. One tip I would have is DONT USE THIS AS AN EXCHANGE. It is called trust wallet for a reason it is not trust exchange, it’s great for swapping coins, staking coins, etc. but it’s not worth trying to buy and sell tokens in a wallet. Besides transaction times have been extremely fast for me personally..Version: 5.25

So far so goodI’ve been using Trust for over a month now and it’s my first wallet (newish to crypto). I haven’t had any issues and it’s pretty easy to use. I was also verified in less than a day and have transferred in and out of it easily. Not really sure what features are good or bad for a wallet since, as mentioned, it’s my first, but I would definitely recommend the Trust wallet to others based on my experience so far..Version: 5.24

Best crypto app ever created!Developer is super helpful and responds quick and fixes bugs as soon as you tell him, also updates come out super quick! Apps amazing, you can really Trust the app and really put your money in here. I rather have my money on this app than the bank with full of fraudulent people... App is also super compatible and user friendly with ton of cool features that I keep learning every time I use it. Thanks!.Version: 1.1.99

DO NOT USE THIS APP (SCAM WARNING)(Used 5 Stars to get this seen) If you want all your money stolen by fees go for it use TrustWallet. They’ll try to say oh it’s the third party plug ins bla bla not us. NO. They steal an exorbitant amount of money from you on—simple transactions nonetheless! Even if you wanna entertain the idea that it’s “out of their hands” there is still far FAR FAR better ways to buy crypto out there wth significantly less in fees. Don’t say I didn’t warn you..Version: 5.24

Awesome Ethereum walletLove the ease of sending my tokens from the exchange straight into this wallet without any pre configuration being necessary. Also like the live fiat value displayed. This wallet is great! Experienced a problem with "invalid sender" error....contacted support within the Telegram group, had a response in less than a minute how to fix the problem. I am impressed, and very happy to be able to send my tokens again..Version: 1.28.0

Would really like to see transaction history for each assetWorks pretty well; no real issues so far. I don’t think this issue is isolated to Trust Wallet, but it would be incredibly helpful if they showed the prices you bought individual coins/tokens at, rather than just the current value. For now I have to either memorize them or write them down. Add that functionality and it will be a lot more solid..Version: 5.21

Worked great until my coins disappearedThis app worked great when I first started to xfer coins to it. Then after a few months the company “made changes” over night and when I logged in my coins and wallet were gone!!!!. Then I had to go through process to “import” my old wallet and now I can’t move my coins from it at all!!! I was able to get them back after going to eth wallet and importing or something and quickly moved my coins to another wallet app. Thanks guys..Version: 1.103.0

Unable to Withdraw and no supportI have been trying to send my ADA to Binance. When I try it states that I do not have enough BNB coin to complete the transaction fee (even though I plenty of BNB in there!). Super frustrating. There is no live chat support or email support (that I can locate anywhere). Where do they display this info? It’s like mission impossible to get live help..Version: 5.10

Really bad app .. dont use itBad app .. high fees no communication. pointless fees.Version: 5.25

My BNB Balance wont transfer to Pancake SwapI have BNB in my Trust Wallet and when I connect my wallet to Pancake Swap it says the balance is 0.Version: 5.21

Secure and easy to useOne of the best Wallets, secure and easy to use...lots of Youtube videos to support other types of coins like Safemoon....just making it even easier to use!.Version: 5.25

Not good for small tradesNot good for small trade.Version: 5.25

Easy to useEntirely simple. Great way to manage your crypto..Version: 5.24

Matic NetworkCan you please add matic network for polygon matic thanks.Version: 5.25

YummyJe trouve très compliquée acheter certaines crypto dont le Yummy donc voilà..Version: 5.25

DAppWhy the ios version doesn't include dApp?!.Version: 5.25

Very smooth and experienceUsed it to transfer eth twice last night and buy on uniswap with no issues. The bad comments are from people who messed something up in their transfers or something. No one can access your wallet..Version: 5.24

WithdrawHow do I withdraw cash from my wallet to my bank?.Version: 5.24

FredFonction pas avec pencakeswap.Version: 5.24

Took fees but failed transferI tried to transfer from one crypto to another in pancake swap, the app took the fees but didn’t transfer the coin..Version: 5.24

ReviewIt’s a bit slow wish prices would be live and not laggy but other than that good app.Version: 5.24

SafeMoonSame like in the movies...Straight to the Moon😎.Version: 5.24

Actually goodGood.Version: 5.24

PancakeswapAmazing app, make using dapps like pancakeswap so easy and hassle free.Version: 5.24

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 5.25

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