F1 TV Customer Service

F1 TV Positive Reviews

By Racer's for F1 FansI've been an F1 fan since my first race in Long Beach 1977. I instantly found the sport captivating. I've traveled to many races over the years, but now I just watch everything I can on TV. I was losing interest a few years ago and almost gave up following the series. The last couple of years has rekindled my passion for the sport. F1TV is a vast improvement over any network coverage in the USA. Picture and sound quality are top notch as expected. I had a slight issue signing in at first, but it's been resolved and streaming experience worked flawlessly for Bahrain. The pre and post race shows are exactly what I want available as an F1 fan. Will's grid walk talking about the cars is what I've been missing all these years... I signed up in time to watch the Bahrain testing sessions. The in depth information provided by Sam Collins and others make this a very worthwhile subscription for me. I'll never go without F1TV again. I LOVE IT!.TMC28Version: 2.11.2

Airplay issues.The first review listed indicated that Airplay issues were probably user error. As someone who did iOS support professionally for 8 years, I can guarantee you that the Airplay implementation in the F1 app is at fault. I have no other Airplay issues with other apps on any device I use. The F1 app Airplay may work for a practice session or qualifying but then the next video you watch will play on the iPhone or iPad but just spin when choosing AirPlay. Restarting the Apple TV will sometimes fix it. Restarting the phone or iPad typically does not. FWIW it seems to happen more often on the “International” feed (Sky Sports?) and more often on a race. Less so on qualifying. For the longest time I thought they were using a copy protection flag in the video to prevent Airplay for some races but now believe that it’s corrupted data that gets cached on the device. Force quiting the app doesn’t actually reset the app as it should so it’s a pain to get it to work. The real solution is to switch to the F1 AppleTV app. I don’t know when they released this but it wasn’t there last year when I looked..MountainstudioVersion: 2.3.2

Substandard. Buggish. ProblematicF1TV should be partner with Netflix to handle all the streaming and maybe partner with a user account specialist company to handle security and login. It’s the only way to display telemetry so they have a monopoly. And like all monopolies there’s no competition so they don’t have to work as hard as they should to deliver a quality product. I streamed just fine a week ago but now that the season officially starts I can’t even login. Not the app, not online, and tech support is responsive but they are clearly not prepared for this. The person I worked with was great but the product is the Michael Masi of apps. Following weekend I streamcast FP2 from my device to my TV since the AppleTV app won’t let you stream the world feed and that blocked all my other devices from being able to start a new season. Had no issues with FP1. Tech support again…. And not a quick fix. It’s been YEARS and they still can’t make a decent product. Focus on the sport and let the experts focus on the delivery!!!.123irritatedFixThisAppVersion: 2.2.4

Unsure what everyone else’s issue isI’ve had this app for a few months now after recently getting back into F1. This app while the video UI can be a little clunky at times has overall been great. I’m not sure what everyone else is talking about with stream quality and airplay issues. I personally use this app on my iPad. The quality has never been bad for me personally and I have no issues when I watch on my iPad or AirPlay it to my TV. That being said I’m unsure if my experience is in the minority or if most of the reviews here are just upset. As someone who works in IT it’s entirely possible user error is the culprit for many of these reviews. Take mine with a grain of salt but check out the app anyways and see if it works well for you - it’s free after all..KinarrisVersion: 2.0.11

Thank you, finally able to stream to my tv again!Congrats to the developers, after many years of error messages and weird subscription issues, off-set by great content and access to live races the latest update of this app is now worthy of 5 stars. If you are passionate about F1 and want easy access to live races, gain valuable insights and hear compelling interviews, plus get access to historic races the content is worth the considerable cost. If you want to watch live races wherever you are and have been frustrated by the vagaries of how F1 tv broadcast rights vary from country to country this app is invaluable. Love the suggestion (see Business F1, Oct 2023) that Apple is interested to acquire worldwide broadcast right to F1 … and hoping this app goes from strength to strength..ZzzzxxyryagsinVersion: 2.19.1

English language bias for Hamilton, Mercedes & British DriversThe app and coverage is fantastic … love it. HOWEVER, the constant and consistent bias across all the announcers except a few such as Button is grossly unprofessional. The English speaking audience is not exclusively British (US, Canada, Australia, … and everybody else who does not have a dedicated language feed) and the bias leads to bad commentary for the events that make up the drama of the races and the sport. The announcers completely losing their senses on the possibility of a Hamilton win (improbable) with the late safety car in Silverstone while ignoring Perez (certain threat) was embarrassing to watch. Ignoring the rules to assert that Russel was given a bad penalty in Austria was sad to listen to. Have someone watch the past events with a critical eye and it is alarming. I tolerate the bias on the English language cable feed provided by SkySports, they’re audience is British, but NOT from the F1 app. You need to either hire announcers that are unbiased or instruct your team to pull it together. I now listen in French instead to get better reporting on what is actually happening in the race instead of announcers fantasizing about what Hamilton is doing. It is embarrassing but fixable, do so!.Aut0mnVersion: 2.5.1

Stopped being able to AirPlay replay of eventsI’ve been an F1 TV subscriber for a few years now and have LOVED it. Suddenly, I’m not able to AirPlay a replay of races or practice sessions or qualifying. It’s super frustrating. I had a group of friends coming over to watch a race yesterday and was not able to play the replay through AirPlay. Fortunately, I was able to connect my iPad to the HDMI on my TV and everything played fine and the gathering was saved. It’s just ridiculous that they stopped supporting AirPlay for replays. I’m not going to stop watching or subscribing, I just want to make the pettiness of this move known and share my frustration. Other than this I’d give 5 stars for sure..JolexakVersion: 2.2.4

Scammy app deserving of 0 starIt’s criminal how unreliable and unstable this app is. It’s so bad, I hope Apple gives us the option to give apps like this no star or some way to clearly warn others to avoid this sham. The experience is akin to Russian roulette: you never know when it’s going to ruin your day, but you can bet your subscription it will. Every app has bugs, but the best developers, at the very least, provide solutions to problems and aren’t completely clueless to why errors keeping popping up. What does BM2001 mean? Beats me. BM2301? Who knows. How about the red circle icon? Your guess is as good as mine. For an app intended to enable more people access and enjoy F1, this garbage app—devoid of the spirit of excellence and passion—feels like it was built by developers who are not F1 fans. Perhaps, therein lies the problem..PapiwaterVersion: 2.9.0

Multiview Needed!I have to say the content from this app is great and I love the pre and post race shows. A lot of good about this app. But the fact that you haven’t added multiview is mind blowing. On one screen, we should be able to watch the race (pick which broadcast ((f1 or Croftycast 😉)) and choose drivers and stats that we want to see like the timings and such. What stings more is that a couple of years ago, you took away the “battle feature” where we could watch two drivers at the same time and never added something to replace it. Gotta say not having multiview is a big miss here. I’ve been wondering if I really care enough to continue paying for this service. I probably will… but multiview would make it a no-brainer, must have for F1..NeumannzorzVersion: 2.21.2

UnreliableIt’s a frustrating app that sometimes works right. We’ve spent dozens of times trying to see a race or qualifying race that buffers or just doesn’t come in at all. The app needs a lot of work and when you try and get some help you’re directed to an email with little or no response. When they stopped letting you access the app directly from the TV they never even told us. We literally spent days trying to get it to work, several emails later we were told that they aren’t streaming through the tv and you have to cast from your phone, they couldn’t have sent an email about this? I face this app every time with a long, sad sigh..Baldwin Race FansVersion: 2.3.2

Cannot stream to my TVI have had no trouble watching content on the iPad Pro as of yet, but I am unable to stream it to my Samsung TV. I get messages saying it’s unable to connect. I have no problems whatsoever streaming other video apps and content to the TV from the iPad, so I know everything’s set up correctly to do so. This is a huge disappointment, as I would think it should be able to connect and stream it, by Apple Play or whatever. This is my second go-round with F1TV. I had the same issue a couple seasons ago, leading me to cancel the subscription. I decided to give it the benefit of the doubt and try again, but I see things haven’t changed..Range BossVersion: 2.0.8

If they would try harder, the app would be chefs kissI got F1tv pro, thinking i would be able to watch a lot of racing. and of course, i did. Many many many full races in the catalog. But when it comes to the races, some seasons only have six (6!) races. Exiting races yes, but sometimes the excitement is the NUMBERS! sometimes im in the mood to kickback and watch a certain race at a certain track. go to try and find it and it’s just one race and and extend highlights. I want to pay to watch racing. a full grand prix. other than that pretty good content. my search bar doesn’t work and the auto race suggestion just plays the most recent race. if they actually worked on the app and gave the customers the opportunity to voice feedback and recommend more one off uploads..@gogginsss on instaVersion: 2.16.0

This is great!I know we are here to review the app. It’s quite good actually. I’ve followed Major Legue Baseball and that app all had quite a lot of issues. This app works great. I really enjoy it. The money for it was well worth it. This is for whoever might be reading on the other end. Please don’t change any of the shows. Palmers review of the race, Tech Talk with Sam, the presenters on race day(I didn’t call them out by name because I didn’t want to miss anyone or misspell their name), it is all great. Please don’t change anything. The shows are a breath of fresh air. More Americans are noticing the sport. Don’t change anything trying to win more of us over. You guys are doing a fine job!.Cool Hand Luke 81Version: 2.16.0

AirPlay doesn’t work, poor quality video,I’ve had this app for a couple years. This year I’ve been struggling with stream quality. It’s not my network as all other streaming services play in their highest quality with no buffering. And don’t get me started on AirPlay…. 99% of the time it does NOT WORK. If, by some miracle, it does work. You mustn’t pause it or move the slider forward or reverse for fear of it having an error “bm2101” and not working again. This app needs to be considerably cheaper in its current state. Obviously the money isn’t going to the app dev’s. Please please PLEASE fix this app, it could be such a wonderful thing for all of us fans..Lou HollanderVersion: 2.3.2

Content = excellent and immense. App = opposite.There is so much awesome content that F1 makes available to its fans, that the sheer volume and access is what all other professional sports league should strive for. So many documentaries, shows, old races and everything else up to the detailed data in real time races. Love it on my desktop. But… the app… needs a lot of work. It can be very tough to find same content as on desktop. The playback options seems clumsy. Schedule is tough to navigate and find how to watch, especially if you like to watch Porsche SuperCup or other Formula series. This app needs A LOT more than I can describe in a reasonable amount of time. There is a ton of potential here, but the app needs to be sorted out..Eppie2020Version: 2.0.8

Horrible connection issues to any tv device.Personally I don’t understand or know how difficult it is to create an app that can connect to local devices under the same internet connection. But seeing as every single other app gets it right I don’t get how liberty media can’t just create a solid app that work at least some of the time. If I could honestly give 0 stars I would. This app is so unreliable, or rather it works 1% of the time. Only when I reset my router, turn off my phone, and restart my tv does it work after the 5th time. This is unacceptable for such an expensive app. Do not recommend, but seeing as its the only option to watch the sport I love live I’m forced to put up with it..LuisA.DiazVersion: 2.1.0

Time table???I’ve been mostly happy with this app but the most recent update seems to have done away with the time table. While there used to be a full time schedule of each weekends races, detailing practice, qualifying, and race times, I am no longer able to find what time each starts. You’d think that being an international sport, with people tuning in from all different countries and time zones, it would be a priority to include such a thing. For as expensive as this app is (though I happily pay it because I’m such a big fan), you’d think they could get that small thing right. Having to google times for my time zone is an annoying extra step I feel like I should not need to take..Chucklenuts DaveVersion: 2.2.4

Worst paid app everPlease, for the love of God, do not spend money for this app. It’s not worth a subscription. It will fail, it will not work, you will get frustrated, you will get angry with Formula 1, you all want to give up following racing all together. Update Since my first review, my account has been frozen. It says I have exceeded the maximum number of devices. I have only one device. I think it’s because I left a bad review. I will no longer support F1, I will no longer watch or attend any F1 function. I can’t believe that a media giant feels the need to go to this extent to take away this app from a subscriber but wont fix the app itself..GreacoreVersion: 2.0.8

App needs major workApp won’t let you stream or directly connect to HTMI Port to screen share. Streaming hasn’t worked since 2021, and Screen sharing through hdmi port stopped during Imola 2022. Push people to pay for an app sub and not allow them to use the app in an efficient way. Don’t provide the app for LG TV Marketplace. You want people to watch F1 world wide but don’t allow an app to work…. Smart. Also, on a mobile device you aren’t allowed to watch on website. Fix these issues ASAP. Allow people to share the race on the tv so friends can gather and enjoy the sport which in turn brings in more money and fans..Trent5kingVersion: 2.2.5

OkayIt’s a good app but if I try to watch a race on mobile data it is horrible quality. Like 240p back to 1080 and switching constantly. I don’t have an issue at all with Netflix HBO or any other streaming services. I think it should have a quality setting where you can choose the streaming quality and let it buffer every once in a while or pre load the content when paused or something rather than the app trying to optimize a better performance over quality when you have slower speeds. Just my opinion and hopefully it gets heard! If I have really good service or Wi-Fi the app is good and I would give it 5 stars, but since I can watch other streaming services all day at 2160p and I have issues with this one it is 3 stars..Jnt710Version: 2.7.0

Archived races bugLove the app and all of its features, however I keep coming up with a bug every time I watch older archived races on the app. The issue is whenever anything interrupts the stream (when I get a low charge notification, or when I slide my iOS tab down to change brightness, or even when I leave the app for a second to search something up) each time I go back on the app or want to resume the stream the app just crashes and I have to restart the app and have to search for the stream all over again. It won’t just get back on the app where I left off. This issue does not occur for this seasons streams or live races. I am watching from an iPad Pro.SullybowgowVersion: 2.5.1

DisappointedAs thrilled as I am to be able to watch the formula 1 races - and all events preceding it, this app leaves a lot to be desired. No way to change the password which means I’m stuck requesting a temporary password every time I get logged out or have to reinstall the app. And unlike EVERY OTHER APP, unable to use faceID to log in. That should be some basic improvement anyway. Then there is a disconnect between videos. Most videos work well when you hook up the phone to the TV via HDMI cable, but then sporadically you’ll get audio but no video. On the last occasion I was able to call them for help, was kindly received and assured that the technical glitch would be solved before the race the next day - and it was. This time sitting on the chat with the Tech and they’re checking my TV, my phone, asking me to delete and reinstall the app, only to find the same problem and that I’ve been disconnected from the chat. Just horrible. Expensive app for such basic technical issues..BellecapriVersion: 2.2.4

PatheticThis app is pathetic. You have the most technically advanced cars and racing on the planet and F1 gives us this?? F1, Liberty Media, the app developers should be ashamed!! The video constantly slightly jumps ahead of the audio. Real fun to watch the start of the race when the audio is 30 seconds behind what you’re watching! If you slew the video back, it aligns,,,,,,but only for a few mins when the video jumps again and is misaligned. Lots of cool features, but all are extremely frustrating when the basics don’t work, especially for the price. Customer service is a joke and non-existent. Ridiculous!!.Needed fixVersion: 2.3.2

It’s A Great App Just A Few BugsI recently upgraded from Access to Pro and it wasn’t working but it turns out the app recognizes your initial subscription and must be cancelled first to then upgrade. Obviously you get to see the races problem is it does get a little tricky when AirPlay is enabled. If you close the app and restart your TV/Monitor it resets the connection and works perfectly fine. The support team is actually really good they have chat support and they respond very quickly! Great App hopefully they can work out those bugs on the developer side but all in all perfect for the mobile F1 FANS !.Rodriguezj203Version: 2.0.8

Better than Reviews nowI was quite Hesitant to subscribe to F1 TV after looking at the reviews of this app. After finally deciding to roll the dice on it I can say that app is not as bad, in my experience as other reviews state. I have watched the practices this weekend with only one hiccup and that could have been on my home network and not the app. I watched an entire practice on my phone and iPad Air with no issues, and I watched day 2 and 3 on my LG C1 tv with airplay with no issue either so those are the only platforms I can speak of but I would say that my experience is vastly different from the top reviews..Amped13hcoVersion: 2.2.4

Just okay, UX needs improvementThe most recent update to the homepage is terrible. It also seems to change all the time and is filled with stuff most users don’t need to have on the front page. I would much rather see the upcoming race schedule, race results, etc. Maybe news that’s relevant to the sport? I really don’t need to have years old documentaries and three week old debriefs pushed to me on the homepage… On the positive side: Overall the player is good and it never totally crashes on me, even with limited data. Quality is great when connected to strong Wi-Fi. I love that I can access old races and there’s never ending content to choose from. I like to see these highlighted from time to time..139@93446Version: 2.7.0

A Reliable Streaming App for every F1 RaceYou’d think making a good streaming app would be the norm by now, but major players out there are still struggling to make a consistent reliable streaming app. Luckily F1 has succeeded and it is so critical that you can enjoy every race when it happens, reliably and consistently. I’ve used the app via 5G, LTE, good wifi, and slower wifi and I’m able to watch. It does a great job adjusting the quality to fit your bandwidth. Love the multiple view options, love the highlights and tech talks. Announcers are fantastic. Well worth the price to enjoy the race anywhere you go..KGBPlayerVersion: 2.18.0

The race commentary is my only complain this year 2022I’ve had an F1 tv pro account since last racing season (2021). The app itself is fine. And during live broadcasts of the race it’s nice to have all the data and alternate on board views. My dislike about this year with F1TV is that they steered away from the international commentary and use their own team now. I don’t like it. I much prefer the international feed with Crofty and Brundle and I don’t think there is a way to change it the international feed. I know they’re trying to make the F1TV live stream feel more exclusive to those who subscribe but the energy from the commentators just doesn’t match the sky broadcast..N_hoopsVersion: 2.2.5

I should have read the reviewsPurchased the subscription so I can replay it when I get home. Came home to watch the replay through my Apple TV and it’s glitchy. That’s super frustrating. On my phone it’s work. But the whole point of me getting the subscription is to come home and watch it on tv with my speakers on full volume. I’m not trying to watch the races on my phone. I wish I read the reviews before I purchased it. I’ll give it a few races. If it doesn’t get fixed I’m canceling my subscription. If this app would work properly it would be fire.HaimlickVersion: 2.2.4

PAY ATTENTION DEVSAs far as i can tell the app is fine… BUT the website is TERRIBLE! since they have it restricted to certain browsers/platforms using it on an actual tv is absolutely infuriating. wanna stream it to a tv from my iphone? NOPE! stream it from my mac? nothing but GLITCHES and STUTTER! ps4 browser? NO SUPPORT! microsoft edge? even with f1 tv pro i cant watch grand prix even days after it airs. it just loads infinitely. sure i could watch it on my laptop but who wants to watch a race on a 14” screen with terrible speakers? if someone has any advice in the meantime it would be greatly appreciated. but seriously it should not be this hard to watch a race when im paying over $120 a year..Metalhead952Version: 2.4.3

Good app with just a couple small annoyancesWhen you tap the screen to bring up the play controls, it takes a certain amount of time for them to disappear. They should change it so you can tap the screen again to make the playback controls disappear. This is how every other app does it. The practical issue with this is that when you rewind to watch something that you missed, the playback controls stay up and are obstructing the screen, so you have to rewind double so that the playback controls disappear in time to see the thing you missed. Also, please add Picture in Picture!.WilliamWilliamWilliam63Version: 2.15.0

Terrible searchI left the schedule to test out the search engine and it’s terrible. It never finds anything particularly the schedule. Talking about schedule, it was impossible to find on the TV version. Using the search engine yielded not found and it was just not available on the TV version. On the phone version its on the main page ( even though the search engine yields’not found’) Finding live or just finished video is clunky and sometimes extremely hard and sometimes very easy. The guy is just bad Nevertheless i gave it 4 stars because once you find them, the videos are good..Mclark11Version: 2.15.0

Best app everI honestly love everything about the app. The ability to do so many things before during and after a live race is incredible. This app has so many other variables that even when there are no races on a weekend there is still tons of things you can watch or read. Seriously hats off to the developers of this app. Worth every penny absolutely one of the best apps ever. Thank you to F1 TV team. Let’s all say a big congratulations to Max Verstapen for his 3rd title win in a row. Not to worry My driver Louis will be back for another soon if not him a Mercedes teammate..ArtesianloverVersion: 2.19.1

Improved since the beginningThis app is approaching parity with 3rd party offerings with a stable performance you can count on. That’s all you can say about it. The benefits of all the feeds and such are not the product of this app. Those are from the web streaming platform. In the presentation of that data, the app is seriously deficient. Why we have to use Multiview and other programs to get synced data on multiple fields is a glaring issue. I want to be able to PiP multiple feeds onto one or more screens. The ability to know where everyone is on the track and their tire choice and age is important to understanding the drama unfolding..Equals 42Version: 2.12.1

It’s fine.The app is fine but there are a lot of modern features missing. The big one no Apple TV Now Watching integration, so no show tracking, race notifications, or exciting event notices. Then another big one is on the phone or iPad when you bring up the pause/play overlay you can’t just click an empty part of the screen to close it, you have to wait for the menu to time out. These are things that are fine to leave off of a small operation’s app, but F1 is not small, so this kind of stuff is honestly not acceptable. Not that this review will convince them to fix it, but it’s annoying that they don’t want to offer their customers the best experience possible..Brent_MVersion: 2.2.5

F1 TV Client ReviewBeing a sport that utilizes and show cases both the best of human capacity along with the best of engineering and technical capability…..F1 TV very accurately presents these well prepared packages to us the viewing public every race weekend. These transmissions include Formula 1 and 2 and all the excitement, drama and fun that goes along with each weekend. F1 TV also brings great variety in commentaries from experience racing journalist, technical specialists and experienced race drivers. This is one app that I could never do without especially since I am a total F1 fan and automobile racing enthusiast. Thank You F1 TV 👍🏼👍🏼.Speedy ReggieVersion: 2.16.0

Better than TSNTSN is a joke and while the app has its faults it’s better than watching 15% of the race in a small box with the sound of commercials! And TSN doesn’t show FP1 or FP3.Rz705Version: 2.0.8

GreatBroadcasts all the live sessions for a f1 gp weekend, really great compared to the poor showings tsn put us through for years. Would be great to get more of the archive races missing from 1990-2000’s..Aaronxf1Version: 2.4.3

Airplay wont work on the apple app on my Samsung TVI am a 3 years paying costumer(80$ us per year)It used to work perfectly. However, since maybe 2 moths. It work 1 time on 4 and now, it just doesn’t work at all.🤬 I see many negative reviews because of the same issues and you just dont fix it.👎 Fix it otherwise i wont renew my subscription.👎.Papou_mtlVersion: 2.1.0

The Russell ,Alonso incident.That was a good balanced ,non bias view. Bravo . Alonso did not deserve the penalty . Because Russell pushed too hard, he put himself in that situation. There was still too much space between the cars , to warrant a penalty. He knew he’d be in the dirty air, he took the chance , and lost. Fault , Russell, 100%..Rick021227Version: 2.22.1

The gold standardThis app is how all paid subscriptions apps should work. They don’t force feed you ads during the race at all. Actually advert free. The interface of the app itself is about as good as it gets. The amount of different cameras available for you to select mid race is incredible. The value you get from the cost is top tier, worth every dollar..M1k3vroomVersion: 2.22.1

AirPlay issue3 year subscription but seems to be a constant airplay issue when connecting to the tv. Can be a bit frustrating but otherwise its good for watching on your phone or laptop.BeeongxxVersion: 2.22.1

Pourquoi je quitte F1 tvRenouvellement trop dispendieux, augmentation de 25% !.Sharky2350Version: 2.22.1

Frustrating AppF1shoot themselves in the foot, great app, good commentary choices etc. the F1 pre and post races are pants. But you can watch all the same on YouTube 45mins to an hour later and save the subscription.DgveeVersion: 2.22.1

Airplay IssuesAirplay works flawlessly for the various shows and qualifying, but never works for races. Rather frustrating..Giant_0182Version: 2.22.1

FrustratedBeen trying to watching F1 on this app for 5 years… They Still can’t get the app to not crash or give error BM2102 when using airplay. If it can’t handle airplay then come out with a Samsung tv app so I can watch it directly..JustinnpaulVersion: 2.22.1

We need french canadien versionMtl voice.Xst3p22Version: 2.22.1

Dream AppAmazing app. I know I’ll never miss a race good quality. The driver cam is excellent and being able to switch between broadcasts is interesting. If your an F1 fan I highly recommend getting rid of cable and just paying for this. 100 a year is a steal in my books. Plus all the support races. It’s unbelievable..Constable WigglesworthVersion: 2.22.1

F1 sofa king awesomeSofa king awesome!.Rockit.scienceVersion: 2.22.1

LiveAt times blurry not crisp video quality..Water jacketVersion: 2.22.1

Best of the BestThank you F1 Family.AWilsonFIARacingVersion: 2.22.0

Good, stream switcher needs improvement.When I start to cast to my tv I can’t change what feed it is anymore. Hard to work around..Owen826262929Version: 2.22.1

Decent but app admin needs improvementGood content, great coverage, fulfills its mission as a sporting app. HOWEVER the connection can be flaky at times, requiring viewers to sign in well ahead of a race event to make sure they actually get online to watch it. 2024 versions seem better but are still somewhat unreliable in this way. Next, it is extremely annualized that F1 instantly revokes access for old apps, forcing updates without notice. This happened before Bahrain 2024 where I was trying to cast to my TV. Unfortunately I had to download a new version of the app, while trying to beat the clock to have it installed (and pray it works) before the race start. BTW the new GUI is less intuitive than the one in use until mid-2023. Late 2023 GUI wasn’t great either..8543974Version: 2.22.1

You’re the bestI had a couple glitches during the Bahrain gp but this is my favourite app of all time and the cover age is great.Nate sennaVersion: 2.22.0

F1 is great butIt’s no fun watching one guy destroy the rest race after race. I super love f1 but we gotta level the playing feild.PkwiwhzyxbakeodiVersion: 2.22.0

The best F1 App Ever love it !!,I have the app for last five years and is the best thing ever happened. I can watch it whenever I want how I want. End it just works..Maxis owner is DominikVersion: 2.22.0

Solo falta LobatoEstaría mucho mejor poder escuchar Antonio Lobato.Espjavier15Version: 2.22.0

CastingCasting on my sony tv always lagging every 20 sec it annoying.379denisVersion: 2.22.0

Good, but…..Would it have been that difficult to put a weekend schedule on there somewhere? So I have to pit stop at a website to look at the times for the various events of the weekend, and then go to your app to watch. A bit silly. Like forgetting to put on all 4 wheels. Bono, my wing is gone!!!!.Die hard rpnVersion: 2.22.0

Thanks for thatI have yet to use this app, I’m sure it does a lot of good but there’s still no app available to download on your TV? I’m not excited to rely on AirPlay to project it from my phone - maybe look into that one, guys. 3 stars because the “free trial” immediately charged me $8. I’m in no financial struggle, but really..?.Bolt Speedman1Version: 2.22.0

Great app but need a really good internet connectionEverything going to the pre season practice to after race/qualif show, but as soon as your connection is a bit slower, quality is poor, like 480p, and sometime it doesn’t even want to load, keep saying "a problem occure with the stream" switch to LTE and everything working fine..Goalie0145Version: 2.22.0

New way to display the scheduleThe new way to display the schedule is not better in my opinion I have to scroll left and right to view all. before the vertical aspect of the phone made it all visible at a glance And this information is not available in n the smart tv app so what os the point? Also if more than 3 session in a day it adds a column...compounding the problem. Also the length of the session is gone...and no extra details on tap of a session..Kinderfeld1579Version: 2.22.0

Needs Picture in Picture option!!This app is great for watching f1 races and content, I would definitely recommend it. I have two issues with the app though. The “international” feed is delayed which is super annoying when using multiple screens to see data/track map. The data will show overtakes before they happen on the main feed which spoils the excitement. Second, I would use this app so much more if it had Picture in Picture! If I want to check twitter during a red flag for example, I have to exit the app. I would like to watch free practices with the feed in the corner of my screen while doing other things, but I can’t with this app. Every other video player app has Picture in Picture, so I don’t know why F1TV doesn’t. Please add this feature!.18392637Version: 2.22.0

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F1 TV Negative Reviews

Very expensive, very unreliable, overall heartbreakingly disappointing and frustratingI am in love with this sport. It’s why I keep paying for this service. It’s my only access to the sport as an American. Between the atrocious quality issues most of the time, the frequency of error codes and connection disruptions, and the infrequency of having the honor and privilege to cast the events onto my tv, it’s really maddening and quite disheartening really. The sport makes an ungodly amount of money, especially from the American market, and yet all we are given in return is this buggy unreliable app that we pay a sizable sum to use. I’m forced to watch it on my tiny phone screen more than half the time because they seem to decide to either allow or prevent us from casting it onto our tv’s on a whim. Most of the time I’m watching it on 240p-540p max even with great internet connection. If I didn’t love this sport, I would have canceled this a long time ago. I think the suits in charge know this full well and rely on our love of the sport and lack of alternative access to it to justify both investing the bare minimum into the service and the refusal to make it any better. I wish I could share with you a photo of what it looks like when I cast it to my brand new Samsung OLED tv. It’s like the old distorted color bar screen of tvs of old. Remember those?.FhcksjfncisksngnxjsVersion: 2.11.2

Subscription renewal does not workI’ve had F1TV Pro since 2020. Was excellent until start of 2023 season when subscription renewal no longer works. F1 insists the credit card is “declined by your bank” except that it isn’t and when you call your card issuer they can see that F1 has not even attempted to process a transaction. Your card issuer offers to do a 3 way call with “the merchant” i.e. F1 if you have a customer service phone number for them. Unfortunately F1 no longer has a support phone for F1TV Pro. There is now only live chat and email. Both the live chat and email responses you get when you tell them you have contacted the card (3x in my case!) and problem is entirely on F1’s end of it, they just parrot “I see here your bank is declining the transaction”. Over and over and over. The chat is polite about it (claims to be a human) but the email replies are quite arrogant and insulting. So don’t waste your time, they have now completely ruined what used to be a truly outstanding service. Really sad how it’s suddenly like this and F1 does not give a hoot, won’t own up to the fact that something is wrong with malfunctioning transactions on their end of it..Lil' SylvieVersion: 2.12.1

Trying to force users to stop buying on App StoreUPDATE: After 10 days (and another update), app still doesn't work, and refuses to *Restore Purchase". I explained to Apple and they have refunded my purchase. Apple should completely remove the app from the App Store too, as F1 have apparently disabled "Restore Purchase" (at least for monthly renewal attempts) and seek to divert us to their website. *****REVIEW: The F1 sales team is dishonest, in my opinion. I renewed this app two days ago. I paid money to the Apple App Store to do so. However, the "Restore Purchases" button no longer works. It says it is "retrieving purchases" but then says "try second flow to restore". That is where it stops working completely. After doing all the usual logout, re-download stuff to no avail, I contacted "Support Chat". But they said the app can't Restore Purchases and tried to convince me to stop using the Apple App Store and sign up directly with them. And their phone line support simply hung up on me after I described the steps to prove the failure. It all seems disturbingly dishonest and unethical. I am distressed by this. Sorrowful. No wonder this app has such low ratings..Blue PineVersion: 2.3.2

How does a media company allow this garbage app?This app hasn’t worked right since it was launched. I have emailed F1 support numerous times with my issues. For $100 streaming subscription per year you would think they would figure out a way to get stable app performance. Lots of errors pop up attempting to stream. Be prepared for “the current network connection maybe effecting your experience. Please check your connection and try again.” This is a constant error, that’s hasn’t been fixed in numerous updates and has nothing to do on the user side. The only way to fix it is to completely delete the app and reinstall. You used to be able to sign out and sign back in to fix it and get the streaming to work again. However, with subsequent updates it’s been made worse to where you have to go as far as to delete the app and start over by re installing and signing in all over again. This error occurs after about every two races you watch. So it’s an incredible annoyance..Swest2507Version: 2.0.8

Will only stream to Apple TV during live racesApp normally works (kind of), but has recently stopped being able to stream to Apple TV for race replays. Live races work fine, but when you try to stream to Apple TV for any previous race, it fails. Disappointing considering how much the service costs. Also, if you delete the app off of your phone and reinstall it, it counts as another device to your total allowable devices. Do this several times and it will no longer allow you to open the app and will tell you that you have exceeded the number of allowed devices. You then have to login on a PC to your account, delete all of the allowed devices, and sign back in. Garbage. Absolute garbage. Mates, take some of the billions of dollars that F1 generates each year and spend some money on an app developer who actually knows what they are doing. Right now it’s like you hired Jen Barber from the IT Crowd to run your development..USNRPCVersion: 2.0.8

How does this still not work?Just make it work. Keep removing complexities until you get it to just work. The mobile browser stream used to work perfectly. But they disable that. So if you were going to live and die by your mobile app, just keep it simple and make it work. And then slowly roll out whatever things you want. But test, test, test and test some more before you roll those things out. If you can’t make it work, don’t release it. Just make an app that works. Unbelievable. Some random guy on Reddit made his own Apple TV app for F1 TV. And you know what? It works. It just works. One guy. In his spare time. And it works. Unbelievable. Fire everyone on your app team and just hire that one guy. He will make it work. Until then, just reenable streaming live races in a mobile browser. Because that works. Until you decided to not allow it. I swear to Horner I’m going to go back to pirating video streams of F1 because that works better than the official app....Byronic_HeroVersion: 2.0.7

Doesn’t Work, Overpriced, Ineffective SupportI had a good maybe 3-4 weeks where it worked at least well enough to be usable. I use AirPlay to watch it on my tv, or used to. Out of nowhere it’s decided to refuse to work. Switch to AirPlay and the app just freaks out and flips back and forth without playing anything until it says network error. Nothing about my set up has changed. Devices and network are all more than capable and up to date. Support is woefully ineffective, passes you off from person to person asking for the same information repeatedly and ends up insisting it’s either your network or Apple’s fault despite AirPlay working perfectly fine in literally every other app that uses it. $80/yr is outrageous for such an inconsistent, clunky app that actually REMOVES support from devices as it updates. I used to use it on the Xbox web browser, can’t do that anymore. Deleting this garbage as soon as my subscription is up..Josh7163539Version: 2.0.8

Horrible appCan’t watch without constantly having to reset after it freezes, and that’s when trying to watch live. It’s much worse if you are trying to watch a rerun which is not live. For the cost, this is a huge disappointment. For anyone who can help, it’s worse following the latest update. I normally try to project from my iphone to a samsung smart tv. Sad. Updated: Followed the procedures as discussed with support. I deleted and reinstalled the app and nothing really changed as I was watching the sprint shootout today, had to restart the broadcast numerous times. Still very annoying. Gave up after it was over and it froze again at the start of the post shootout show. I paid a lot of money to see Laura Winter live! I suspect it may be a transmission bandwidth thing too. It seems to work better during actual races and also at odd timed (for me) races. Still sad..Fh7895671Version: 2.19.1

Pretty bloody bad.UPDATE. Now I can’t even watch the replays on my iPhone on this trash app. It’s telling me there might be a network error, my network is working fine. This app has gone even more downhill since they recently changed the video replay setup. You can’t even get it to go full screen anymore when using it on my phone through the TV, at least you had that option previously. Who wants to watch a race with a big black border around a quarter of the TV?! The controls are just bad all round, it’s so hard to pause and fast forward etc… I’m pretty annoyed I paid for this garbage app, especially when I can get replays for free. This app needs fixing so bad, especially with how much you are making people pay for it. Wish I could get a refund! I can’t believe it actually has 3.3 stars… And now it’s only at 1 and a half stars, bahahahaha. What a joke. $80..Richie.AusVersion: 2.0.8

“Network Issue”It’s a bit disingenuous to have a message pop up implying that my inability to watch a replay of the recent race is due to my network connection, especially when I’m able to watch the post-race livestream as well as all races from past weekends. F1 TV, please take care of these “network issues” as soon as possible. Or, alternatively, simply make it downloadable for offline viewing so I can know for a fact when I go to watch a race it will actually work. At the very least, please take some responsibility for the network issues happening on your side. Maybe start simple by changing the messaging in app. Next, please try checking your own network connection. If that doesn’t work, I recommend unplugging and plugging in your router. IF THAT doesn’t work, maybe rethink charging fans for a product that doesn’t operate as promised..BatgraemeVersion: 2.0.8

Horrible App, Many IssuesFrom a content standpoint, this app is great if you’re an F1 fan. This ends the good things I have to say. From a functionality standpoint, this app is garbage. If you’re planning on using this to cast to a TV, don’t get your hopes up as it doesn’t cast correctly about 60% of the time. This is with both Airplay and through a Chromecast. It just doesn’t work right. If you’re planning on watching on your phone, it works, but prepare for an archaic video player with not easy skip forward/skip backward controls, no record of what you watched, no “continue watching” feature if you take a break mid-race, just no intuitiveness whatsoever. Shame on F1TV for putting out such an awful app for a “premium” service. If you have any other way to watch F1, don’t waste your money on these guys who clearly don’t care about their product..RabidPlatypus52Version: 2.1.0

Horrible App Constant SpoilersI don’t know about the rest of the world but sometimes I can’t sit down to watch the race exactly when it starts. With the races being pretty long, sometimes I’ll try and watch the race when it’s already halfway over. I really enjoy racing in general and like to see the whole race. So when I open up this app to try watch the race, what happens? The race will open at its current LIVE time stamp. What if I didn’t want any spoilers? Too bad there it is. Okay fine, I’ll try and not look at the standings and rewind it real quick. Well, let’s hope it doesn’t buffer, because every time it buffers it jumps to LIVE again. You were 30 minutes behind? Too bad. Completely ruins the experience for me. Absolutely unacceptable Formula One with all its money hasn’t implemented a feature to avoid these issues..Jgray05Version: 2.0.8

Scam app and subscriptionsEarlier I used to airplay from F1TV app to my smart TV, now it’s not supported with recent updates. Support team says Airplay only works with Apple TV. Why would I pay premium prices when you don’t support Smart TV. Also F1TV doesn’t play video in mobile browsers. Total scam!!! Another issue; The subscription keeps saying invalid card for every credit card I used. Only allows to subscribe via Apple Pay. TO APPLE SUPPORT: Apple please take note and make sure to take necessary actions, as they’re using your platform to host a junk app. You may need to verify where/how they’re processing credit card details. I ‘m pretty sure, F1 app team doesn’t care about reviews, if so they would have fixed the issues or atleast clarify the same. Have reported to Apple, I guess everyone SHOULD REPORT THIS APP TO APPLE TEAM..Crazy-thinkerVersion: 2.2.4

DisappointingHow many years has it been? It’s always the same complaints but it’s never fixed. Consistent Error bm2101. In the year 2023 this app still doesn’t support Picture in Picture. On about 99.9% of all streaming apps to hide the HUD (play, pause, rewind-fast forward screen) you would just tap the screen and it’ll disappear. NOPE NOT THIS APP, all the tapping does is bring the HUD back up so it’s like an infinite loop of unintentionally bringing the HUD back up, it’s annoying and counter intuitive. Instead of updating and fixing their app, you get a cookie cutter response from the devs that goes along the line of “we appreciate the feedback and will pass this along to the developer” well it’s been years with the same complaint, either they’re ignorant or worse- just don’t care..UntakennicknamelolVersion: 2.14.0

When it works it’s greatWhen the app actually works it’s awesome! However it hardly ever wants to actually work. I’ve given up on trying to watch any of the races live now as it’s constant buffering issues. But even now trying to watch race replays the app continuously fights me. If it doesn’t improve in the coming weeks I’ll just have to cancel my subscription all together..Jsaunders1220Version: 2.0.8

Airplay still not workingWhen are you guys going fix this app! Airplay still does not work 🤬.PJB-SVersion: 2.0.8

AirPlay doesn’t workConstantly disconnects from iPad to tv. Seems to be hit or miss but mostly miss..Put name here OKVersion: 2.22.0

GlitchyWhen working, this app is great. Unfortunately way too many reliability issues (BM2101 errors)..JayEl85Version: 2.22.0

3 years…fix the AirPlay alreadyTitle says it all. I get error BM2001 anytime I try to airplay whether that be from my phone or iPad. Other streaming apps connect fine. Would be great to finally be able to watch a race on the tv..Player 1234567890123Version: 2.22.0

What an increase!!!79.99 to 99.99… not an inflation increase!! If at least the AirPlay streaming was working properly! Hope the content will be as good as the price is high! Many years paying and never got the AirPlay properly functioning or having access when I travel :( Do better!! :(.StephaneBgeVersion: 2.21.2

Issue with SubscritionSeems to be that the Apple subscription is no longer properly linked with the F1 app. So be careful if you are renewing the subscription to F1 within the App Store- did not work for me. Recommend buying from F1 directly (same price) until this is addressed!.Obliqu1tyVersion: 2.2.5

Can’t Airplay live race!I keep getting an error code when trying to Airplay the live race to my tv. This is the main reason I subscribed was to be able to Airplay it and not miss the full screen and commentary during commercials..Dommo55Version: 2.23.0

I am done .I can’t believe I still paying for this app for real 2 years like this i am done whit this . Don’t buy this app for real ..Julianink42Version: 2.23.0

Price increaseIf we’re paying more, least thing you can do is enable/ support pictures in picture. It boggles me this app doesn’t support it!!!.LolappleVersion: 2.23.0

No way to cancelHow the hell do you cancel?.JuliaKar!Version: 2.23.0

Customer service is well not goodThere customer support is not good at all trust me just watch it online for free.Beebop2893Version: 2.22.1

Why is there not a smart TV app?App is good on mobile devices and it’s called F1 TV but you can’t watch it on your tv as there’s no app! AirPlay also works sporadically, this has potential to be amazing but it’s missing the final steps!! MAKE A TV APP!!.Wellsy1993Version: 2.22.1

ITS SLOWI know you can make it better.XXXXXFGHHJVersion: 2.22.1

Works SometimesThis app is great when it actually works, and I enjoy all of the members of the F1 TV crew BUT more than half the time the app decides I’m “viewing from a restricted geographic region” even though I’m in Canada. Annoying when I’m trying to watch stuff after it happened but infuriating when I miss live events (like quali or the race) because the app decides I can’t watch F1TV in Canada..StrangemilyVersion: 2.22.1

Error code bm2101 again in 2024🤦🏻🤦🏻 come on apple 5 stars?!? ReallyHere we are a new season and still the app doesn't work properly error code bm 2101 Should've called this app error code bm2101🤦🏻🤦🏻🤦🏻 rarely works properly. Fire everyone working on this app and restart from the beginning. And apple with their 5 star review this is ridiculous. Go look at recent reviews their mostly 1 or 2 stars🤔🤔🤔.Davemitchell1976Version: 2.22.1

Connecting issuesWill not connect to my Apple TV for streaming!!!.Craigos601Version: 2.22.1

No stable streamingApp is great if you want to watch on your computer or apple device. Streaming to a Samsung is not stable. Most of the time it disconnects after a few minutes. I still enjoy watching the races on my big screen TV vs a small screen iPad or computer. Why not fix something that has been an issue for a while now and has received many complaints? Poor customer experience..LGJFDC12Version: 2.22.1

Can’t Airplay to TVWould be great if I could use this app to actually watch the race on my tv but anytime I try to use airplay I get error BM2101. This was an issue last year but most of the times I could get it to work. This year I have not been able to stream anything to my TV whether live or pre recorded. Very disappointing to pay $100 a year and not be able to watch the F1 on the big screen..Sweet~EVersion: 2.22.1

Laggy and live sessions don’t always start!$100/year, there’s a bunch of lag. Specially when casting on tv. Worked for a few seconds and then started buffering. Also could not connect when tried to watch live race. It connected eventually but missed the race start. Unacceptable for the money. And in case the developers want to reply my internet isn’t fast enough, let me tell you, it absolutely is..Debu7lmbVersion: 2.22.1

MehIf the streaming quality would actually work, I’m sure this app would be amazing. As it is, if you want to see pixelated blurry hot messes even though your Internet speed is good, this is the app for you..MMGMehVersion: 2.22.0

Geographic Restrictions - NEVER WorksApp can’t ever get the IP address right and always thinks you’re somewhere else and blocks out both live and recorded content. Buggy as hell and never works correctly. Can’t get around it with a VPN either. Bad tech..Whistler Blackcomb, Ltd.,Version: 2.22.0

Mobile app that requires wifi?It’s disappointing there still hasn’t been a “select stream quality” feature added to this app. To me the point of a mobile app is so I can watch when I’m away from home/work. This is basically not feasible as only watching a few minutes will eat up hundreds of MB of data when not using wifi as the app will always try for highest quality by default. It would be nice to have this feature added for the 2024 season..Mrr8855Version: 2.22.0

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