Ice Hockey Dad's Playlist Customer Service

Ice Hockey Dad's Playlist Positive Reviews

Has potential...I have been using another app for the last few years, but unfortunately, it has not been updated in awhile and stopped working recently. I just downloaded this one and set up the playlists. One thing I’d like to see is dedicated buttons for goal horns and other sound effects that always show at the top of the screen. That way, I don’t have to use a dedicated button in each period for the horn. I know you can switch periods pretty easily, but it would be easier if it was just on the screen all the time..PJF1111Version: 5.1.0

Contact Link for Support?I’m a hockey mom in the US (Michigan), and we love this app for our home games. I just wish there was a way to contact the developer for support. I need help with something, but I cannot find a contact link. In short, I manage the game scoresheets and the music. Listed on page (period) 1 there are 2 goal horns which were pre-loaded with the app. One sounds like a ship horn, the other a siren. Both have good music mixed with the horns. Our team likes both goal celebrations, and we use them for every scored goal. But if it’s late in the game and I’m page 6 or 7 it is difficult for me to quickly navigate back to page 1 to hit the goal button. I’d like to repeat both horns on each page so I can find the button easier and without delay. Is it possible for me to duplicate these horns on other pages, or can you send me the files so I can add them to my Apple Music? Thanks for your time and help..RHC Black Hockey MomVersion: 5.1.1

A good start to what could be something really specialI bought this today for my daughters first game of the season. Navigating the app and uploading the music were easy enough and it got good reviews from the audience at the game. That said this could be so much better: -There’s a built in goal horn which is nice for the home team. However if I just started playing a song and paused it, the place where the song was paused is completely lost if you want to use the goal horn and then go back to the paused song. -Second, there’s an add-on for announcing penalties which is great because our rink does not have a microphone. However, there’s nothing like this for the goals! Parents always complain they don’t know if their kid was involved in a scoring play or not and it seems like it would be so easy to use a similar method available for penalties for the goals to announce the goal scorer and assists. -3rd, you can edit a song’s start point, but not the end point. Would like to be able to cut both ends as needed. I hope these 2 improvements are coming in the next update as this looks like it could be a great app for parent djs to do music for their kids games..Pillzy15Version: 5.0.2

Spent hours clipping song only to have none save after closing and opening the appVery disappointed. Spent a couple hours Clipping songs, So many that I purchased another 4 periods. About a half hour later, I went back in the app only to find that none of the clips had saved. All songs converted back to the beginning. Prior to purchasing this app I saw the same complaint but the developer responded saying it was updated to 5.0.3 and to try again. I assumed the issue was fixed. Now it is version 5.0.4 and I have the same problem. I have sent $8 on the app plus additional periods and this will do me no good. Please fix..Mom2AddisonVersion: 5.0.4

OkIt’s not possible to purchase the penalty option. When you try you end up purchasing 4 extra periods instead. The ability to select where a song starts is nice but it would be nicer to be allowed to type in the start time. The slider is inaccurate and moves when you lift you finger. I’m also haven’t been able to get it to load the playlist but I would want to use local files anyway..Tpet123Version: 4.1.0

Exactly what you need!This app works great with Apple Music! I’ve been able to select exactly what part of songs I want so I can really control the music and pick the perfect part of a song for any scenario. It’s just what I need to skip over inappropriate parts of songs for our Mite games. I would love the opportunity to rename the “periods” so I can give them category names (I would like to have pages for scoring, penalties, intermission, etc.)..Not so happy oneVersion: 4.0.2

Something happened from previous year?I loved this app for my kids games last year but now using this year, I’m not sure if the updates have created an issue. None of my songs that are part of my Apple Music catalog are playing. I have tried reinstalling them with no luck. Nothing plays for half of my previously installed music..9184747:7Version: 5.0.2

I love this AppThis app is super easy to use and allows me to start songs exactly where I want them. The only complaint I have is that I’ve used up all my game periods, and I need to add more songs but I can’t. I’ve tried the “Restore Purchases” icon but it doesn’t do anything..JabizaVersion: 5.2

Penalty announcementIt would sound smoother if it announced the penalties as “ “Home team” / “Visiting teams” Penalty, (#) , (TIME) FOR (PENALTY). “Home team penalty, #8, 2 minutes for slashing.” “Visiting team’s penalty, # 97, 1:30 seconds for tripping “ Just a thought, also we have penalties that are 1:30, that would be awesome if you could add that option..Jones72289Version: 5.5

Extra periods won’t addHello, I purchased the extra periods 4 and 5 and unfortunately they won’t work. It says I have already purchased. When I go to put music in the extra periods it asks if I want to purchase and I continue in this never ending loop where it won’t allow me to add the periods. Thanks for any help you can provide..DceazVersion: 5.2

App updateAfter purchasing periods 10-14, I am unable to see the extra periods on the app. You suggest flipping the screen and they will appear. This is not working on my phone. The app was working beautifully until this point. Please help guide me in the right directions. I have paid 5 extra dollars for these add ons..M1momVersion: 5.3

Details somewhat deceivingThe layout and functionality is good. I cannot however find the 24 preloaded songs, nor can I find an email address to ask the developer. Apparently all songs need to be downloaded. Could also use suggestions for what point in the song to start the suggestions..NocarlsonVersion: 4.0.1

Love!!!I love this app. It works wonderfully! I had an issue with my iPhone settings not flipping on access for the microphone so initially couldn’t get my microphone portion to work. But the developer was amazing and responded to email and hit me rolling! Easy peasy and the kids love it!.JustahockeymomVersion: 5.0.4

IPhone XS maxDoes this app work with XS Max? I can not play the song that I purchased in the iTunes Store. Please help. Customer service has been awesome while working through the glitches. Definitely a very useful and fun app..Goalie dad 54Version: 4.0.2

FantasticI have used for the last 2 years. Excellent app. Great customer service. Highly recommended..AlgesisVersion: 5.4

Love this App!This is super fun and easy to make each period awesome for the kids! Only thing is I lost the horn button and the “Pac-Man” tune is stuck where the horn should be on all 3 periods I made. Any help with this would be appreciated! Would label 5 stars if I had this back!.Tjacob0000Version: 5.0.4

Great appI love the app & have gotten a lot of compliments doing the sound & scoreboard for my son’s games. Thanks! One request, can you add a goal announcement voice similar to the penalty announcement? That’d be awesome!.DitkaBearsBlackhawksVersion: 4.0.2

Bad updateDoesn’t show song title or period number since update 2 days ago.XS gameingVersion: 5.0.3

Need something simplerWhile I am sure this app can do more than I have figured out it is not user friendly enough for this hockey mom..MammaMcDVersion: 7.2

Excellent App!On behalf of all DJ Hockey Dads - Thank You! Would it be possible to add in a 1 minute penalty option? Younger players have a lot of 1 minute penalties. Thank you!.Searching1998Version: 5.1.0

LaggingI use this app all the time for hockey games. It is great but has been lagging when I am trying to switch songs. Sometimes it won’t play. Any suggestions?.Hockeymom244Version: 5.1.1

Great app!!!This is a great app!!! Wish it could allow Spotify playlists as well..QuizkiddonnieVersion: 5.1.3

Seems goodI have some suggestions tho maybe add file or Spotify support. I havnt tried this at a game but I can’t wait to.Unknone guy on the internetVersion: 7.0

Wonderful app and incredible supportI am a hockey Dad and this year we have no one playing the music at our games so I volunteered. I was initially thinking of just creating a Spotify playlist and playing it, but then I realized the obvious shortcomings of using a standard music service. I wasn’t even aware of the existence of this app until a friend suggested this one. I absolutely loved this app and was able to set up my playlists in a matter of minutes. I had a couple of tecnical challenges with having my purchases restored so I reached out to the developer and to my surprise, he responded in a matter of minutes with a detailed response which allowed me to address the issues. I also made a few suggestions to him and he promised to implement my requests on a future release. Absolutely incredible support which is not easy to come by these days. The developer apparently is a hockey parent as well, so he understands our needs and is genuinely trying to help. He seems to be adding new features and improving the tool all the time so the product should stay in line with the current needs and trends. Strongly recommend this if you are a hockey parent thinking about playing your team’s music at their games..BA01Version: 5.1.4

Love It!First of all, big shutout to the developer Laurent. Outstanding customer service and deals with the issues instantaneously (very impressive). Fixed the issues i was having and I was able to utilize the app on our first exhibition home game with success. Just the app i was looking for. I was going to give it a five star, but nothing is perfect. There are things that can be worked on, but it’s minor and with the developer’s quick actions, there’s no doubt it can be worked on. Highly recommended! In fact one of the dads in our team also purchased the app and word of mouth is quickly spreading. [Dec Update]: Amazing! Now it has fade out and the start time from iCloud fixed!! The only crash i found is if your iCloud music hasn’t finished downloading or the information hasn’t populated into your playlist by Music app and you try to add it into one of the boxes. IMO this is not the developers issue rather than it’s timing issue. Just be patient. Anyways our Arena has been rocking since I got this app! Props to the developer for quickly addressing the minor glitches! [2023 Update]: Still rocking this app up to this date. Best music app for hockey by far. If you are having problems with goal horns, create one from your computer first before downloading it into your phone. There are a lot of free apps to mix your tunes before adding them in to your actual playlist. Season is about to begin and the kids, together with the parent group have started to dance to the tunes already! Keep up the good work Laurent!.Cj1522Version: 5.8

Good appWorks great! But when I purchase more periods they don’t shop up. :/.MhgazdagVersion: 5.2

Great app, great customer serviceI have been using the app for 2 years now and love it. I can’t imagine doing music for a hockey game without it. I have 28 pages of songs! Sure sometimes a song won’t work because Apple Music has updated the music link or removed the song from their library, but it’s a quick fix. Also, customer service is the best. Owner of the app is passionate about making it better. I have never left a review for an app before but I felt obligated to share my positive feedback because how much I love/need it..Icarus-10Version: 7.0

Does EXACTLY what I need it tooI’m the farthest from tech savvy as they come. This app is very intuitive and user friendly. The tutorial showed me how to use the app and after a couple entries I had it figured out. I used it at the rink today for the first time (practice only) and all the parents were asking me after “how did you do that”. Lol. They had lots of questions which I didn’t have the answers too so I reached out to the developer and he was very quick to reply and answer all my questions. Highly recommend if you’ll be volunteering at the rink to play music..ParkerPIVersion: 5.8

Works well, request a couple of tweaksOverall, this app does what it was made to due, play music during breaks in play. It is fairly basic and simple to use, although I still can’t figure out how to customize the goal horn. Here are some suggestions to make this app even better. Create a function to rename the periods. Period 1-9 is confusing when I have a warmup period, plus more than 12 songs for breaks in play, so period 1a, 1b, 1c. Ideally it would be great to have more songs per period. Allow more precise cueing of songs by being able to enter the time, rather than fighting with the slider. Create a ‘continuous’ mode, allowing songs to continue to play one after their other for 10 min warmup, or between periods. Create a backup/restore option. I get so nervous customizing the screens, and after 4hours of cueing, I worry about losing all that work. There really isn’t anything else out there that works well for this purpose, so good job developing this app (and thank you). Hopefully my suggestions could make it even better..DjunghansVersion: 5.2

Purchases pages don’t show up?Great app, but I have had the same issue other reviews have had. Had 8 pages, went to buy more and they don’t show up. I’ve tried to restore, close the app, but still not there. Love the app, but can’t seem to add..DvaccaVersion: 5.2

Great App, won’t work off WiFi despite song being downloadedHi there. I recently downloaded your app and so far it’s really easy to set up. Haven’t tried it at the rink yet though. I got a bunch of songs set up on it. Some from my library and some from Apple Music. The Apple Music songs have been downloaded to my iPad but they won’t play if I’m not on wifi despite them being downloaded onto my device. Any suggestions? I want to be able to use it without wifi which is why I downloaded the songs. When I shut my wifi off the songs will play through Apple Music but not through the DJ app..Big-D99Version: 5.2

Not bad, and improvingKudos to the developer. This is a good app, and with time will certainly be the go to app for most parents who have score keeper duties while multitasking with the music, etc. The developer listens to suggestions and does a really good job at implementing most of them. I am still learning the app, but so far it does what it is intended- with a few bugs that are getting squashed..WolfeyezVersion: 5.0.0

It’s a BeautyDJ Dougie ~ got the nickname game 1. The team took “DJ” off the box assignments sign up sheet. It was my job for the season, and every season since. It’s a professional interface, intuitive, quick, and flexible. Great saves, great goals, bad calls, game delays. Every situation during the game. You pick the tune to set the tone. Celly horns/songs are beauty. Quick face offs, no problem. Cut in and fade out options give you the flexibility to get to the hook/heart of the song. I have had refs dancing at the face off dot. Fans karaoke in the stands, and opposing coaches point their fingers at me as their moms and dads party in the stands..Wilsd44Version: 5.2

Super fun app. GREAT support.Was having some consistency and freezing issues and the developer contacted me directly and worked with me to correct bugs I was experiencing. Very happy with the app and especially the developer support..Flashover404Version: 5.1.3

Jordan HeavensHi this is a great app Jordan Heavens.Gamer Boy in the nationVersion: 5.1.0

Finally a good Hockey Parent AppThis is exactly what I was looking for to manage the music at my sons game. Great app and perfect for any amateur Dad DJ....D-Man2017Version: 5.0.2

Very buggy with IOS13After 13 periods and mapping all my music, one day it decided that every song was mapped to Pac-Man. Had to spend another 2 hours remapping everything. Now it seems to lag on every push of a button or song selection..Divizer017Version: 5.0.2

Hopefully a good final productIt’s a great start to the app, very expensive for limited features and only 9 periods of music, should be twice that. A little buggy at times adding music. Some suggestions are an adjustable fade in between .5-2 seconds, a conformation is needed before resetting the buttons on the edit page, the song timer should be reversed, and the missing features need to be installed and included in the price .... last but not least the penalty section I would not pay for unless I can use my own voice and put my roster names and numbers in. It will be 5 stars if this can be fixed/updated. Good job implementing Apple Music! Update December App is slowly getting better, getting close to useable:) Some things it desperately needs is - a fade IN timer as well as the fade out -fix the issue where you have to tap the icon a couple of times for the song to cue in the correct position -while changing songs sometimes it plays a short few notes from the song -Lastly and maybe most important- ability to use the music downloaded with Apple subscription while phone is offline,(without a wifi connection)lots of rinks have terrible wifi or cell reception, not sure why this is needed if music is downloaded..PurePwnage!Version: 4.0.1

Awesome appThis app makes playing tunes during the kids hockey games simple . It is easy to use would recommend it too ever hockey parent that needs too play the music.Irma acesVersion: 4.0.3

Still some bugsI love the idea of this app and it is sort of working for me. I think it is a bit pricey for what you get, I would like to see penalties included and a few more periods. The issue I am have is playing the sounds/music when not connected to wifi. I have Apple Music and have downloaded my song selection to the iPad. Everything works fine at home on wifi, but if you try to use it at the arena with no wifi you run into problems. The music will play fine in iTunes with no wifi, but I think the iPad/Apple is stopping the app from playing the music because of some DRM issue or something (just a hunch). As soon as I tethered the iPad to my phone, no issues. But it wasn’t streaming the music, it’s like it just needed to check something. I put some MP3’s on the iPad and they worked fine, but downloaded music from Apple Music seems to only work with an internet connection. UPDATE: I have used it a few more times and even a weak wifi signal is good enough for apple to check its server to get past the DRM issues. So I recommend downloading your music to your device. If you import music from a CD or something, no issues. Also the developer is actively working on this and responds to reviews...which is worth something. I have increased my rating 1 more star..Rug eaterVersion: 4.0.0

Needs Fade in and outThis app need the option to fade in and out with the play / pause button.CgbbyfvbhhhgVersion: 3.0.8

Love this appI just wish I found this earlier as I’ve always been a DJ for my son’s team. This makes it so much easier.Kokodoggy12Version: 3.0.8

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Ice Hockey Dad's Playlist Negative Reviews

Man, wish this worked, but it doesn’t.I wanted to give this app 1 star because I am so disappointed. But, the concept and is so good and wish so badly that it worked that I bumped it to 2 stars for its potential. It worked (kinda) for the first session. I added all the song I wanted to from Apple Music and set three pages worth of start times, spent a good two hours picking songs and configuring start times. I opened the app after taking a break and all my start times were gone and none of the tracks will play. Ugg, what a fail. Avoid this app. I wish I had. If you are going to charge without a free demo, it has to not be buggy. I was seriously gonna make several IAPs, but now I just want a refund..AllKnowing1Version: 5.0.2

App lagsHi, I purchased this a while ago and just tried it out this past weekend. It lagged so much that I had to abandon it and go back to Apple Music and just play music from there. I was able to set up the app easily and used iTunes/Apple Music for all the songs. All are downloaded on my phone. The lag happened when I would tap on another song to select it from my preprogrammed songs. The “tab” would gray a little and just freeze there. About a minute would pass and it would then appear to be cued up, but when I would press play the lag occurred again. In hockey this is a lifetime. I’ll try it again but I’m not feeling optimistic..Sammac9Version: 5.1.1

Keeps getting stuckI love this app! I recently starting having significant problems with the app- would like to reinstall to see if it would fix the issue, but I’m afraid to lose the extra pages I have purchased. I have 13+ pages of cued songs/sounds and it gets stuck on Pac-Man something I have never used and even a restart isn’t fixing the issue. Need help ASAP as my kids games are home this weekend….MargaretM13Version: 5.1.4

Doesn’t workLoaded songs from iTunes won’t play. Waste of money… still doesn’t work. All songs are loaded I press the play button and get nothing. Developer responded to contact directly but it’s a link to the app page on apple. Where’s the contact info? If you really want me to contact directly give me your email address not a canned response..Thesiaman5000Version: 5.5

Few bugs that need fixedThe concept of the app is great, however the development and user interface needs work. I am unable to customize my own songs as it keeps glitching when trying to access my itunes store. I pretty much wasted 6 dollars..RiegjrVersion: 5.8

Very buggySome things work, but lots of bugs trying to get songs assigned to certain spots. For some reason, it defaults to a goal horn as its default mess up in the app, and so you can’t use it as you might have hoped..DaveactVersion: 5.10

AwefulFor 3.99 you would expect to get everything but no, the app is hard to work and litterally to actually use it for what the previews look like it requires tons of in app purchases. At least make this app free and then give options for in app purchases. Waste of money!.Dgich22Version: 5.0.2

Not user friendlyWaste of money unless you have half a day to mess around with this app. No way to clip certain portions of a song. Great concept with not much depth. Was really hopeful this was better than the only other option but this was disappointing..Unhappy bothered customerVersion: 4.0.2

Refund pleaseThis truly is the worst app I’ve downloaded in the last 10 years. Can I please get a refund? Doesn’t work and is a joke of an app. Something my 10 year old wouldn’t even want to use.MNhockeyDadVersion: 5.2

Doesn’t workI have a iPhone 14 Pro Max. No matter how many time I try to program the buttons with my download music the app gets stuck on a goal song or sometimes a Pac-Man sound. Waste of $5.MattinRI1720Version: 7.2

Lost everythingSpent a week downloading music. Set up three periods in the app with music and custom start times. Game is today and the app isn’t functioning. My start times are gone and the play / pause button has a huge delay. No good..AllsyougottadoisVersion: 4.0.3

Don’t buyThis app is terrible, I can’t upload any of my songs and I was so excited to use this when I announced my daughters game and was very disappointed. I had to start from scratch and make my own playlist..Bdubscaps14Version: 5.1.0

Won’t workPaid for app. Installed app. It won’t work! Select song from my library, hit play to get to section of song you want, but it won’t play. I’ve cleared it, tried many songs and none will work!.Big hit19Version: 5.0.2

What A WasteAn unfortunate spend for an app that should be free with what is available. Interface is old, music is old, it doesn’t allow landscape on an iPad…should I go on?.KrishansenVersion: 5.2

Hockey Dad’s PlaylistCan’t configure songs to start when I’d like them to no matter what I try! Very frustrating.HockeymomdjVersion: 4.0.2

Horrible waste of moneyWish I had my $5 back. Miserable app don’t every buy.Hughes.Kyle17Version: 4.0.2

DirectionlessI I feel like this app could amazing. But there is ZERO DIRECTION on how to set it up..Cjh4Version: 5.1.0

ScamHorrible I want fund back.SILVIO BUSCOVersion: 5.2

Wish this workedGlitching. I can’t even upload a song into the app. Please advise..Hockeyparent13Version: 3.0.4

AwfulMost of the sounds you need to then purchase in the ITunes store.Blind VikeVersion: 2.1

Not a good app.After buying the app, you have to pay again and again to use most of the features within the app..Chris from OakvilleVersion: 6.1

Really hard to figure out.Not an intuitive app and lots of bugs. Wish I hadn’t purchased..HockeyDad75!Version: 6.1

Needs Spotify integrationI should have checked out this app more before paying and downloading. Doesn’t integrate with Spotify (which is what I have) so is pretty useless to me. On the search for another app to play music at my kids games. Update: if looking for Spotify integration, try Sports Audio DJ.Pianoman772517Version: 5.3

I can not get the music to playI loved the look of this app and was volunteered to do the music. Read all the rating and thought this app would be easy. Upon entering the app I loved many of the preset sounds and wanted to use some. I went to start adding my music and the default time if for my songs is 226 seconds to play. Needless to say none of my music will play. I looked through the basic tutorial again and again and there is no way to reset this time glitch. I can’t get any music to play and I paid 5.49 dollars for this app. Not happy.Moretime!Version: 5.2

Very disappointedI thought this app would be an improvement from using iTunes playlists….waste of money. Songs glitch all the time; can’t customize goal song; very finicky to set up. I’ll keep using iTunes playlists..JjdickieVersion: 5.1.3

The app is not intuitive and the upgrade should be includedThe app is not worth is. Goal horns are YouTube links, so are not native. I was hoping this would work like ballpark DJ for hockey. That app works. This does not..Chris in montrealVersion: 5.1.3

There is a bug!I paid to unlock more periods, but it does not work. I can not access what I paid for!.Bobby long JohnVersion: 5.1.0

Cool appCool app, but the 1,39$ version is only the very basic one. You are oblige to buy extension to be able to do most of the thing wich is more expensive.P.ouelletVersion: 5.0.2

Great concept! Tough to get goingExactly the app that I want for scorekeeping. But: It is very time consuming to get going. It takes a lot of taps to pick each song. There should be a setup mode where you can quickly pull in a whole playlist or group of songs. I tried going through the device authorization, store access, etc, and it just keeps spinning and doesn’t do anything after step 6. The UI could use a big overhaul. It does seem like a developer that’s doing a great job figuring out how to make the app better but could benefit by partnering up with an app designer..StevemebsVersion: 4.0.3

How to add my own music?How the heck do I add my own music library to the buttons?.BCCrackDaddyVersion: 4.0.1

Big time disappointedApp will not play music from my iPhone. Need a lot of work..SuperHabVersion: 3.0.8

Needs major workSorry, to be honest, this isn’t developed or programmed by anyone who’s has been in the box. I paid for the app and the adds on in good faith. I usually play 200 songs during a game and sometimes more. The announcements in here is a great concept, but it comes off as bush league. In time I’m sure it will be better!.Bman99456Version: 3.0.8

Won’t loadIt won’t even load on my iPad? I’ve paid $7 for this?!?!.LacoyleVersion: 3.0.6

Still crashingOct 5, 2018 - app still crashes after latest update. Frustrating to say the lest. Can not even load iTunes music that I have loaded into my phone. Promising app but poor execution..BC misic manVersion: 3.0.6

Not worth itBAD.All app to doVersion: 5.1.0

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