PUBG MOBILE: ARCANE Customer ServiceTencent Mobile International Limited

PUBG MOBILE: ARCANE Customer Service

The official PLAYER UNKNOWN'S BATTLEGROUNDS designed exclusively for mobile.
Extreme firefights, 10-min chicken dinners.


• MOST EPIC BATTLE ROYALE GAME
Free with plenty of new events.
Rise to the top in PUBG MOBILE and freely fire to your heart's content. PUBG MOBILE is the original mobile battle royale and the apex of mobile shooters.


• PLAY FREE ANYWHERE, ANYTIME.
Play PUBG MOBILE with a new state of mind! Shootouts and firefights with the smoothest experience imaginable. All for free!


• EXTREME FIREFIGHTS, 10-MINUTE CHICKEN DINNERS
Get your guns ready and answer the call to arms in PUBG MOBILE's free fire matchmaking.


• EPIC NEW MODES
The ARCANE collaboration is here! Enter Mirror Island, transform into ARCANE heroes, unlock new skills and tactical items, and have intense battles in Erangel, Livik, and Sanhok! Experience battles like never before!


• MASSIVE MAPS, MORE BATTLES
PUBG MOBILE has plenty of options to give you a new state of thrill and survival in each map. Call your friends to duty and play in new modes together! Feel free to fire at everything you see!


• DESIGNED EXCLUSIVELY FOR MOBILE
Featuring customizable controls, training modes, and voice chat with friends. Experience the smoothest controls and most realistic weapons on mobile.


PUBG MOBILE offers you the best in high quality items and gameplay. State your desires, PUBG MOBILE answers your call. Try out and fire away with an unbelievable selection of weapons freely available. New items, maps, and modes are constantly being added!


PUBG MOBILE delivers the most intense free-to-play multiplayer action on mobile. Drop in, gear up, and compete. Survive epic 100-player classic battles, payload mode, and fast-paced 4v4 team deathmatch and zombie modes. Survival is key and the last one standing wins. When duty calls, fire at will!


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PUBG MOBILE: ARCANE App Comments & Reviews

PUBG MOBILE: ARCANE Positive Reviews

Almost a 5 star game but....I absolutely love this game and have played every day since I found it a month ago. I even spent $25 on the s5 pass to support you guys. I really wanted to give 5 stars but there is one thing that is bugging me to no end. Say you join squad mode, live for several minutes and get some kills and complete things toward missions. But then you die.. it happens right? But I learned the hard way that if you leave the match after dying but anybody in the squad is still going, you don’t get credit for anything you did in that match (kills, dmg or healing done, etc anything that can count towards certain RP missions or daily quests). The only way to get your credit is to stay and spectate until the last squad member dies. Why, why, do you have to spent possibly 20-30 more minutes just sitting there just to get credit for the stuff you already did. I think this is really crappy and doesn’t feel great. Especially since this is a demanding mobile game, why waste 20 more minutes of battery life just sitting there when you can’t play, only spectate. Seriously come on guys give us this quality of life update, it just makes sense. I would 100% come back and change this review to 5 stars, I have no other complaints about this awesome game..Version: 0.10.0

And this is whyThe game is fun, everything works fine and its enjoyable to play! I have been playing since it came out and no problems what so ever except the fact that hackers have found a way to take advantage! Its not fair because people are actually trying to rank and others are hacking to rank up too. People are putting money into this game and what so we can get screwed once in a while by one person shooting through a wall? Naah its not fair but really what do you do when we report them?? Anyways sometimes when i lay down my player stands back up which got me killed sometimes. Some cars drive silly, they slide or they dont even want to drive normal also sometimes people dont die when i hit them on a legit speed to kill them it just makes that one noise. The bots are cool because free kills and free loot but once i was in a middle of a battle and a bot was shooting me from behind like what the? Or they give our position away quick because we're killing it or theyre shooting maybe we should not have bots and hackers? The game would be a 5 star and will make more money$$ also you should add the new maps pleasee i know miramar is a new one but it would be nice!!! Im a decent player and i know its not my fault next update u should fix those issues and add that new map please we will enjoy very much! Overall the game is always going to be my favorite battle royale game! Thank you!.Version: 0.6.1

Love this gameUpdate: after contacting Customer Service multiple times, neither other players now I have found a solution to the occasional mic and speaker cutting out. In squads, the mic and speakers work great, but occasionally, one of our squad members loses mic and messages the team using the type-chat feature, telling us that he can’t hear us; and we can’t hear him. I spent about an hour trying to fill a custom room (using room cards I earned) on three separate occasions and my mic didn’t work. I could only type chat with my squad. The issue happens in the game on a regular basis and has only been happening since the 0.7 update. The mic works great in the lobby, and suddenly, turns off after either getting on or jumping out of the plane. No one can hear me, i can’t hear them. The other 3 all hear each other though. I have deleted and reinstalled the game, I’ve tried the “repair” button on the login screen, and it keeps happening. It’s so frustrating, especially when we make rooms, spend all that time waiting without chat, and then we have to play the game in silence. Previous review: This game runs mint on the iPhone. I look forward to playing daily, and virtually meeting new squad mates along the way..Version: 0.7.0

Fun But Too Difficult and BuggyWhenever you select a server like North America, you will always go against people that aren’t even from the same country, multiple times I have gone against people from Venice, Italy half of the people that kill you are from a totally different continent. The guns are very imbalanced and need damage tweaking, there isn’t enough recoil on any of the guns, no matter what armor or helmet you have you always get shredded in two from an AKM wielding player from that is halfway across the map from you. The hit boxes are super buggy because if you are moving the hit box will morph and change until they stop moving. If you ever get into gold the que to get into a match is 5 min+ if you want to play a map other than Erengal. There isn’t a way to move shoot and change your crosshair to go on to the enemy. A system to change this is having it where if you press your right fire button it will aim in, like cod mobile. The lvl three armor and helmet needs to be more rare and give you more bullet resistance or give you more health. I don’t know if the lower rankings have these problems, but in the higher ranks, they ruin the game to the point where I took an almost 9 month break because it was that bad. And this is my favorite game, I own all the different platforms of this game..Version: 0.18.0

Fun game but has too many issues all the time.Recently we’ve been getting kicked out of matches a lot. A black box will pop up and say, “no response form server.” Then it takes us back to the lobby where it tells us, “You were killed in the last match.” No, we weren’t. There is also a horrible lagging issue! I know it’s not because of my device or internet connection because all of my friends from different areas are having the same exact issues. Also, customer service was no help and quite annoying as there was no immediate help. You write your response in the chat and you receive a few automated responses that basically blame you and your internet connection. Then it gives you the option to actually talk to someone but by then you’re just annoyed and don’t want to play. This game has had a history of glitches and sometimes hackers. Sometimes you’ll be running but you won’t be able to move and you’re just running in place. Sometimes I’m shooting at someone fairly near by and they’ll disappear into thin air, not hiding behind rocks or trees. They need to up their security and fix all of these issues or players will lose interest and switch to fortnite.. just kidding haha! But seriously the lag, the glitches, the hackers, the server time outs are a hassle and mess up your rank and prizes..Version: 0.10.0

ReviewThis is a great game overall, but the reason I gave this game 3 stars, is because this game is way too easy, you’ll only run into a couple players on your way around the map, and it only takes a couple shots with a pistol to kill them, but it is nice to make myself feel good after crashing my vehicle too many times. The map on the other hand is WAY too big. It is very hard to land at a location far away from the airplane. And if you do manage to make it, the safe zone is always too far away, and now you die in the storm because the map is too big and the matches are too long. Which brings me to the 3rd reason, and ways PUBG could improve their game. The matches are too long, so when you play a game, and you are about 20minutes in, and you die, you don’t play anymore, you go to another app. So if you decreased the amount of time in the match, you will have more people playing the game, and more often too. I can’t stress enough how important it is to keep the matches short, when you win a game, it typically takes about 25-35mins to do so. So if you take this down to about 10minutes per match, most people will have the time to play more, plus you could play 3 rounds in the time it takes to play one. So in conclusion, if you are going to improve the game in some major ways, this is the route to go..Version: 0.10.0

Good, runs better than rosWhen this first came out on the App Store, I was playing rules of survival. However, R.O.S was dying, and the game was getting laggier and laggier, so I switched to PUBG Mobile. I had known beforehand that my first few matches were going to be completely or almost completely bots, so I didn’t really feel accomplished with my first few wins. As I played the game more and more though, less and less bots were included in matches, and I wasn’t winning as often. But even in high ranked matches there are still bots, and they can get very annoying. For example, if you’re in a building for more than five minutes, you will have a bot spawn outside and circle the building until you kill it. This can give your position away and can get you killed. I only have one other problem with this game, and that’s trying to get the app fully loaded. I have an iPhone 6, and it can take up to ten tries to get the app running. A lot of the time the game will freeze on the tencent logo and not go anywhere. Sometimes the game will just crash mid-load. The checking updates and loading screens can also freeze and crash the game. Strangely, once in the game it runs very well. It’s just the loading into the app is difficult. This is what led to the four star review..Version: 0.5.0

Want this to be better.I’m in a weird period in my life where I don’t get to play games as much as I use to. Growing up, I spent countless hours in front of the TV with my PlayStation playing the greats like Final Fantasy to pulling all nighters and skipping school for midnight releases for games like Halo 3. Nowadays I’m lucking to have two hours to myself to sit down, thinking the purchase of a Nintendo switch would be the answer to all my questions, I invested but soon found out that outside of Zelda, I had a hard time forming a habit to play it. Over the years I found mobile games to have a little more meat to them with classics like Final Fantasy getting ports and gems like Transistor playing wonderful on iOS, that I’m more so leaning to these whenever I feel an itch to play a game especially when I'm at arms reach of an iPhone or an iPad. I enjoy FPS and love to play matches online, thanks to the Halo days and Fortnight and Pubg are great games but the lack of controller support for this really stinks. so though I enjoy Pubg a lot more and I’m fine with touch screen games, having controller support goes along way. Playing Final Fantasy and Transistor with a MFi controller made the quality of the game better. For this reason, Ive downloaded Fortnite and deleted Pubg. Hopefully this will change someday..Version: 0.11.0

Best battle royalIt’s a great game overall, I’ve played most similar games that are out there, “COD, FreeFire, Fornite” & It don’t give me the experience PUBG mobile gives me, I like things to as realistic as they can be. PUBG does that. Yes there’s entertaining modes every now & then.! I usually try them out, it’s ok it’s something refreshing for most players but I usually like to stay on a classic map lobby. I love all 5 maps & love playing them all, ( PLEASE BRING BACK VIKENDI ) also ( PLEASE BACK PAYLOAD ) it was really fun to play this mode with friends & not really care about rank or KD. Payload is the real definition of FUN. Really enjoyed trolling there! There’s few things that need to get fixed, the ranking system & the match making is kind of messed up. Bugs ! Please fix those old bugs “the parachute, the grenade release, gun reloading & not actually reloading”.!! all thee bugs happen every day & are annoying & mess your game up specially when trying to clutch in a situation. please fix this ASAP.! & it’s okay we will wait a little longer than 20 seconds to play against real people to have a better gaming experience. Stop dropping in dozens of bots to fill the match. It’s terrible to play against 40+ bots in a single match it gets boring..Version: 1.6.0

Wish listGames great besides all the hackers allowed in the game even after being reported. More maps desperately needed , starts to get boring repeating classic matches with the same maps remastered but nothing new. 2 big new maps would be amazing for classic matches much needed, maybe some water falls , wild animals bears, lions, mythical creatures. Big foot , yeti , night mode again at random as well as weather changes. Blizzards, tornados lava? Friends narrowed down on servers by category would be a big plus, for example I play on all servers but I cannot remember what friends play on which server. Would be nice if it list what server the friends you have listed plays on by bracket. Would be a huge help. Weapon suggestions wish list rail gun, c4, 100 round drums on air drops, mortars, land mines. Vehicles 5 ton trucks, 4 wheelers , vehicles on a random not the same location .Crate openings are so lame , would be nice to get free permanent custom weapon paintings or outfits instead of some lame stickers or coin. Possibly a hidden snorkel or scuba equipment that allows under water temporarily till tank runs out, boot tree climbers, harpoon ,zip line, air strikes. To the best to the PUBG team hoping your staff can make some of these things happen. CJR717 ..Version: 1.4.0

0.9.0. WON’T UPDATE. GREAT game thoughI’m honestly a bigger PUBG Mobile fan than the console version, and I’ve loved this game so far. However lately I’ve been having problems reinstalling the game. I would sign in daily for the rewards and play a few matches before my classes to kill time, but I got the update notification screen for 0.9.0. and I was like “okay, takes literally about 27 seconds anyways.” so I went ahead and updated the app; or so I thought. I got out of class and the game still had not even started to download the update. I was pretty confused. My guess was that maybe i lost the Wifi signal, but that would take 1-2 minutes max using my mobile data. So I tried to pause and resume the download, and then waited for a while. I had some work to do at the library and totally forgot about it. When I checked again later that day, it had finally shown about 1/20 of the circle. I decided to just uninstall and reinstall. That did not work, and I have connected to different wifi spots for the past week now, I’ve gotten no solution. Thanks in advance if you get to respond. Just hoping to get back on the Battlegrounds. -Javi (my phone is the iPhone 6s if that helps in any way).Version: 0.9.0

This game would be perfect if it weren’t for the hackers!!I never leave reviews for apps or mobile games, but I’ve been so hooked on this game for the last few months and I’ve spent so many hours enjoying it that I felt - especially considering this game is completely free (in-app-purchases are only cosmetic) - that Tencent & the people behind PUBGM deserved a positive review from me. Despite PUBGM being similar in gameplay to the desktop version, the mobile version is optimised for mobile/phones/tablets. I’m honestly surprised the devs were able to make this mobile version even remotely close in quality to its PC counterpart. It’s endlessly challenging, and it’s so fun to team up (or fly solo) to challenge people from all over the world. I’ve actually made a few international friends in PUBGM that I regularly play with now. A little tip: be sure to customise all the controls/buttons to your preferences in the games settings; the default layout isn’t ideal for most. I have never been so addicted to a mobile game before - I’ve literally spent entire days playing PUBGM, completely sucked in to it, like when I play Rust or Sea of Thieves or Counterstrike et. al. on desktop..Version: 0.17.0

Love it but some suggestionsHi I love this game, it is a fun and surprisingly thrilling game with a lot of fun aspects, But there are some minor flaws in it that I’ve noticed that are kind of all the time and sometimes really annoying, for instance I’ve noticed that the sk8k or the vertical double barrel shot gun is vary op which I like and it dose a lot of the same damage from far and close but the slightest of movement in yore accuracy makes it easy for yore opponents to get away it Is almost like from close rang it acts like a shot gun but from far there is no spread, now this is vary annoying but it doesn’t happen that much, the next one is the fare gun, I love love LOVE the flare gun but it’s accuracy when the plane drops the supply drop when you shoot the flare gun is quite bad all the time I find it near a city I half to go in the middle of no were to shoot it caus if I shoot it near the billing it will almost always get stuck on the billing, also if you stand right under the flare gun suply drop when it land on you you get stuck in it and can’t move, that’s happened twice and it is vary annoying, I still like yore game but I think you should focus more on problems than maps, make maps too fast with bug and you will only have mor bugs. Sincerely, Honeyrostedpenut..Version: 0.10.0

Best game for tablet and phone very addicting lot of glitchesI recently deleted this gameBecause of the updates it stole everything that I worked for over 10 millionWhat if I actually use cash to pay for some of that and now what and the up date trying to say they are good for u but it just some gimmick that you guys are all flirting so you are not even focusing on glitching and cheaters and the maps in Metro meter have so many glitch u can like go to the mane Frame of the map it’s like u don’t even care but I like the old school withe New weapons more maps not seasonal gimmicks upload but what every u thank people are going to spend money but in reality good outfit are better or material items new cars what happened to car battles and the spray tags are stupid call duty mobile did the same thang but did not charge cash for thin so why do the game give them to u wen u buy u do u just don’t mess it up to far by the way Metro meter love the idea of building guns and upgrading them and then doing this is the same very good idea something for the old-school veterans to do finding little kids on here also need to make the reporting box characters more than 200 can’t really tell you what’s going on in the game 200 characters to explain signing off Casper gaming.Version: 1.2.0

Is This A Bug, Glitch, Or What?PUBG Mobile is one of my favorite games that I currently have. It is a very nice battle royal game and there is just a few things that needs to be fixed. First off, when I get into the PUBG app, more than half the time the screen freezes while it loads or displays the “Tencent Games” logo. This is the MOST, and I MEAN the MOST, ANNOYING glitch/bug, or whatever it is, and I have to retry entering the app without the screen freezing, and if this is a glitch/bug made by you developers, then please, FIX IT! I have gotten so annoyed by this that I rage now because I have to try so many times to get in the game just because it keeps freezing. The other glitch/bug I’ve found was with the emotes. When you emote in first person, you can turn you camera around without have your character turning around, and after the emote is finished, your camera moves back to where it originally was. This is not a big glitch/bug, but I think it needs to be fixed. Other than that, I really have nothing to say except that this is a great game that just needs to be fixed. I could have given this game 5 stars but there needs to be fixes. And if you made it here, well thank you for reading this..Version: 0.6.0

Best Mobile GameI honestly believe this game to be the best mobile game out there right now. With options for longer games up to 40 minutes(provided you’re good enough to stay alive that long) or short games maxing out at 10 minutes, they really give you the best experience out there. The controls are customizable, a lot of things are easily changed in settings to make the game special to you, and if you ever delete the game and come back later you will find that your controls are saved, although other things in settings may have been changed back to original. I really like the “Team Death Match” mode that they developed for the game last season as well as the new maps they add every once in a while. This game has grown a lot, I remember when it had only two maps available(now 5). The team here really is making the game grow and that’s why I love this game. The best part is that it’s free. It’s probably worth $50 but their not making us pay that amount and I really, really appreciate that! If you get the game I hope you enjoy and for all those that already have it, keep having fun squading up!.Version: 0.19.0

SuggestionsPUB G player unknown battle ground One of the best battle royal game I’ve ever seen This game is rlly rlly good and well made some People don’t even know how to stop playing it But you have to know it’s not perfect the lag hackers disconnecting and glitches you’d think about the hundreds of millions of billions of players the dev team with be on everything that no bugs are in the game but I’ve discovered many and many of bugs the completely ruins my gameplay a pretty common on is when ur whole game desids to stop and a minute later it comes back and you’d find ur self dead or how about a glitch where you are in a fight and u start goings thro walls u don’t want do go in all bc there are lots of glitches and I don’t know about u I don’t think the fact u can kill ur teammates maybe not kill them but bring them to 1 % yea and the fact the livik has been around for like what 2 or 3 months and it’s still saying this map dosent represents the beta version maybe so it already and that metro is still out like come on if u wanna add something make it out the right time don’t just let people who has beta version play it first idk.Version: 1.1.0

One thing to fix...I’ve played for quite a long time and the only thing i see that may need a fix across all PUBG platforms is during squads and duos. The knock down feature is an excellent divider in squad skill and duo skill when it goes to strategy and decision making. Do you down someone and bait them? Do you let the enemy team revive them so you can use that chance to make your push? Or do you attempt to finish the downed enemy squad mate in an attempt to close the distance and fight the squad while they’re distracted? BUT, solos, duos and squads I believe if you’re either not wearing a helmet to things like a KAR98, M24 etc. Sniper class weapons. Or even with a helmet unless level 3 I figure. Then you shouldn’t be just simply knocked down to your knees with an AWM which fires a .300 Windmag round. The system that sits in place allows tactical play but, doesn’t even come close to awarding snipers. If I snipe you with a Kar98 and you get knocked from the headshot, and then your team mate revives you only to get knocked by my headshot again while I’m pulling the trigger on your head that doesn’t even have a helmet anymore to be noted. Should definitely award the sniper with a kill rather than a knock..Version: 0.10.0

The Game is VERY Enjoyable BUTTTT....PUBG Mobile is really fun and enjoyable with your friends most definitely, but the items that are in the stores for purchase are only available through cash that has to be purchased with “In-App” purchases. You are able to obtain these “bucks” but they come around few and far between. The gold coins you receive from playing in game and gaining levels really only let you purchase one certain box that gives you “low-end” looking equipment/clothes. I’ve purchased $10 worth of “bucks” to use in game but I was only able to purchase one single item, which is pretty sad if I would say so...I understand that the developers have to make money to keep the game alive, but you have to think they have this game on multiple platforms..Maybe lower the prices of the items you have to purchase so you can receive more then one item per purchase, or make it able to where you can obtain these “bucks” more often. Other than that the game is a lot of fun, I enjoy playing it with a large group of my friends with our own crew. It’s very addictive at times and I would say the gameplay is perfect! I really look forward to the updates to come in the near future! I can see a lot of awesome things to come with this game on mobile applications!.Version: 0.6.1

Wish I could love itLike the title suggest I enjoy the game I play almost everyday I’ve gotten about 10 of my friends into It and we love playing together I just hit platinum and I’m still climbing gives me a sense of determination to reach the next tier and I love that I actually love everything about the game except that there are so many bugs/cheaters the bugs don’t bother me too much but there are so many occasions where things just don’t makes sense including silent cars, instant kills with a pistol when I have lvl 3 helmet and vest, shooting a player in the head 4-5 times with a single fire SCAR and then getting killed when he turns and shoots one round directly into “my head” and the list goes on but I’ll end it here by saying I love the game absolutely just wish there was more player cheating monitoring unless it’s just bugs or whatever on your end then I really wish you guys could step it up and address it instead of adding new micro transactions as always also side note when players are reported for cheating or exploiting it would also be nice as a reassurance that you guys take it seriously if you guys would send a message stating that it was looked into and the result of the report. Thanks for your time hope to see improvements so I can continue to recommend the game to friends..Version: 0.5.0

Bots and BS currencyI’ve been playing this game since season 1. If you don’t like getting clothing via actual money, don’t get this game. Sure, you can get ‘soldier crates’ for coins that you get from winning rounds, but you can only get about 30 different clothing items which all look the same. I got most of them in the first season. The gameplay has its moments, and those moments are when you find the one other player who is not a bot. This game died a long time ago with the introduction of paid currency. And even if you still want to play, you are constantly bombarded with advertisements for that currency. They sometimes give you the chance to win a crate that you would usually have to pay for, but the chances of getting something good are next to none. Now the gameplay. People are complaining about fortnite having bots. I have never been killed by a bot in this game. I have played 200+ rounds and I have never died to a bot. I often kill them with melee to save ammo. PUBG mobile once was a good game. Now it is a bad money pit. I wish that the devs could redeem themselves and tune down the in app purchases. And the bots. Actually tune up the bots. I get nobody plays but man they are bad. I do care about this game and I have had a lot of fun on it but really TENCENT this isn’t cool..Version: 0.15.0

Good game, but needs fixingI absolutely love this game, it’s amazing, the graphics are astonishing, the controls are great for customizing, and the game runs pretty well, with internet that is. The reason why I put this review at 3 stars and not 5 is because I recently got a new phone and lost my guest account, now I’ve tried many, and I mean MANY times to get my account back but I never got a response back on my account. I’m doing my best to give everything I have on the account but it’s been a while since I’ve been in my account, I have pictures and everything to show that it’s my account and I was like level 43, around there, I had so much stuff and I even spent money on this account for a season pass, unfortunately I had never linked it to any social media, I thought I linked it to my Game Center but when I tried to use it to log in, I was logged into my IPad account, which is not close to what my main account was, please, if any developer of PUBG is reading this, I’ve tried way too many times to get it back but the support team has not helped for anything and is doing a horrible job, that is why I have a 3 star, if you really want players to stay and play the game, fix this problem and help get my account back so I can play and enjoy this game again..Version: 0.13.0

I’m sick of the crashes.PUBG team, you really need to fix your cars. I like to play with my friends and talk to them while I play. Sadly, they live far away from me so I cannot just talk to them while they’re right next to me. Thus, I call them. But every time I’m in a call with them my game will crash when a car is driving nearby. I cannot list the amount of times this has left me in the open for anyone to down me and/or my friends. You’re probably thinking “why not use the in-game voice chat feature we have?” And you’d be making a good point if that wasn’t experiencing the same issue. But big surprise, it is. You don’t even need to be in the same game as the person you’re in a call with. My friend was playing and I was waiting for him to finish so we could squad up. I went into the training area and was messing around. Lo and behold, there was a car driving around him in HIS game, but I crashed. The car basically traveled SPACE TIME to make me crash. This is ridiculous and needs to be fixed asap. Another issue is the extremely long time the start up takes for the game. Sometimes, it gets stuck at the start up too! This game is full of crashes and pretty much ruins what could be a fun way to spend time with your friends who you don’t get to see often..Version: 0.4.0

The Best Game I Have Ever Played Within My LifeThis is the one, and I mean the one and only game I have played ever since I got it (when it first was released for mobile). I love this! The way the controls are, how the graphics look, which by the way super impressive even for the low graphics, and the way I feel like when I’m the final two, my heart pumping and racing, palms sweating, it’s amazing. In my opinion, I like this way better then any other Battle Royale game because of the feeling and how it looks not to mention the friends I make online in squads or duos. I do have a couple of suggestions and only one problem though. My only problem is how I lag when I’m by the grassy fields when using my scope and rarely lagging by grassy fields. That is my only problem, lag. Other then that it’s absolutely great! My suggestions are the following, please add a 15x Scope to the mobile version I don’t know if it really is on PC but I have seen videos of there being a 15x Scope. My second suggestion is maybe there should be more game modes. I know how hard you guys put in this game but maybe there should be more game modes but other then that great game. Thanks for bringing us PUBG Mobile..Version: 0.3.3

Best Battle Royale Out ThereTo start off, I have to say that I’m not a big fan of battle royales, but PUBG completely changed that. Even though the graphics aren’t the best, the game is extremely balanced and that makes the game good for everyone. There aren’t any perks that give someone with more money the upper hand, and clothing doesn’t make a difference in gameplay. There is barely any lag (depending on quality) and it’s very smooth. It’s also nice knowing that everyone has the same chance of getting good weapons and medicines. This is probably why PUBG beats other competitors (like Fortnite, since they have things like V-bucks which makes the game unfair for new players/ ‘broke’ players) due to the fact that everyone is on the same playing field (no pun intended) and it’s easy to connect with friends and family. The only problem may be occasional crashing (which is fixed quickly) and the server disconnected pop up in the middle of a game (which is sometimes annoying since I’m about to win a game until they get to kill me because of it). Nothing too bad to give a bad review, though. My experience has been stellar and I recommend downloading immediately..Version: 0.4.0

I love this game but it has flawsI’ve been playing Pubg ever since the beginning of Season 2 and I absolutely love the game! but I feel as if the rewards that you get from completing achievements/missions (both the regular ones and the RP ones) are not worth how long it takes to get them. don’t get me wrong some of the rewards are great! but there there are a lot that’s just sad to say the very least. getting something like 3 silver frags is ridiculous when most redeemed items that you can buy (permanently) are at an average of 500+ silver frags. aside from that I feel as if the crates (especially expensive ones) shouldn’t have dups of crate scraps and 3-10 silver frag chances. than when it comes to the RP I feel as if some of the rewards make it so unmotivating, especially once they started adding duplicates of multiple items- and lord have mercy for players who don’t pay for the RP because the rewards for them are close to nothing! not even for getting to 100!!!? I have friends who play and it’s sad when they get to higher RP levels but receive nothing. I hope that Pubg fixes this issue because I think it would make trying to do missions/achievements so much more exciting for everyone!.Version: 0.14.0

PubG mobile is the very best.I love this game it has become my favorite out of all of the games. I would like to make a few suggestions though. I know that this game is in its beginning stages but i just wanna say a few words. In the future i would love to see new maps including the dessert map om the pc version. Also i wanna see first person, i love first person and would have it rather than third person. Also i was dissapointed when i saw that you couldnt spectate who killed you. Spectating who killed you alows you to see where he was and make sure it was a fair fight. Also i would love to have more work on the vehicles. On duo’s me and my friend play together and when we get into a vehicle both of us freeze and we have to restart the game. I dont know if thats on our end or your end. Also the sounds of the gun and when you get shot are delayed you will get shot then here the crack of the gun. I play on an iphone 6 with frame rate and graphics all the way down. I have great internet connection when i play and the game crashes 3-4 times everytime i open the app. But overall i love this game and will continue to play it allways i applaud you guys..Version: 0.3.3

Great Game, but needs improvementsI love PUBG! It has been my favorite game since season 2! However, the restrictions are limiting and a bit irritating. Example, PUBGM did a collaboration and made PUBG METRO. Metro had become my favorite part of the game, UNTIL they reset it and all of your hard work was for nothing! Then you have to start from scratch and lose everything you worked hard to earn! The load out and money you earn should be permanent and not be taken away! Unfortunately, METRO is no longer available! They took away the best part of this game! At least make a separate app called PUBGMetro ! Example 2: Library is only available on weekends. Usually when PUBGM introduces something new its available 24/7 for awhile, not Library! The same can be said about Payload. It’s a fun game and I recommend it to everyone I know, but I do wish they weren’t so limiting. The Metro Collaboration was probably the best collaboration ever! Many of my friends stopped playing PUBG because of the hackers but once Metro came out, they started playing again! Still dealing with extreme cheaters but at least it was still fun!.Version: 1.4.0

Great, but...PUBG is probably my favorite battle royale game that I’ve ever played. My only problem with it is that it’s too easy. Since the game has pretty much died every match I play is full of AI, which are super easy to kill and I’m currently on a 37 win streak for solo squads. My suggestion for how to fix this is that the AI need to get harder as you move up the ranks so the gameplay is harder and more interesting. Also, spread the cars around the map more, and have the circle close quicker, because no matter how far I land from it I can make my to the circle before it even starts to close. And maybe add chests around the map to give better gear and ammo crates because I often run out of ammo during early game gunfights, which results in me having to punch them to death while they unload mag after mag into me. Also, I bought an outfit for $3.00 and after a month it disappeared, which I though was retarded. If the devs read this review, please take all my suggestions into account, even though you probably don’t put much time into the game anymore because it’s almost dead. Thank you for your time..Version: 0.18.0

Some bugsI like PUBG I play it almost everyday but I do run into some issues while playing. I’m sure the devs worked hard on this game because it has good graphics good gameplay but I have some issues with conqueror’s being in diamond 2 lobby’s. I don’t like playing with bots because I want a little bit of a challenge but I don’t feel so satisfied when I get lazerd from 150 yards from a sweat that runs m4 and gets 20 kills a game that also runs full gyro max sensitivity. I pull like 7 or 8 kills a game but that doesn’t mean I should go against conquerors. Also when I’m landing I don’t know why but I have 30 ping and I’m teleporting around the building I’m trying to land on top of and I mostly just end up landing on the ground. I don’t really think anyone should buy UC for crate openings because it’s kind of a scam but I’ve bought both royals passes from when I started playing and I’ve been satisfied. So that’s how I feel about PUBG mobile I haven’t run into any other major bugs. I hope someone gets a chance to see this and hopefully do something about the issues I’ve had and probably lots of other people have had. Thank you..Version: 1.7.0

Hooked on pub GI didn’t like the PC or the council versions but once I picked up the mobile version well I got good and have a look make sense and as soon as a mobile game is taking over so I think he came like this and games like these in the future will be whatever I’ll be playing Xbox or PlayStation virtual reality I’ll be on the go where they are when they have time and whenever the challenge I just came starting to get one more challenging every time I play it. I just have a few drawbacks need to be aware of sometimes bullet hits won’t register cover it’s not even there lots of hackers and it’s not very good sniper don’t play on Miramar because you’re die a lot LOL And to be honest with you even considering color dirty and battlefield this was the first multiplayer online shooter game I’ve ever played stuck with OK good ways and still play this day I’ve had a touch of color duty or battlefieldSince I started playing pubgAnd hopefully one day Imight get good at well enough to wear maybe I can get paid to do it I was gonna have a dream I can’t take it once I decide to try to play games anyway well worth it.Version: 1.3.0

Great game until latelyThe game is great, would be 5 stars from myself. But lately I have been running into issues of the game lagging then force close. I currently use a iPhone 6 and I am sure others with newer devices may not have this issue. But I did not have this issue two months ago. Have lost matches and ranking due to games ping shooting high up and then game freezing which causes the game to close. The frustration comes when having to boot the app back up and try to join the same room before anything happens. Most of the times I get message about dying in the previous match and to hit ok to start up a new one. I know it’s not a settings issue as all of the settings is all on lowest possible. And it’s not a connection issue on my end as my internet download and upload speed is well beyond what most have. So I don’t know, as of lately I haven’t played as much as I use and have not invested any money for the royal pass because for me it’s not worth it with my current issues. Is there something I need to know about certain iOS devices not being optimal to use playing PUBG mobile? Any help would be great. Of course once everything is the way I remember it, I will fix my rating to what it was once which is 5 stars..Version: 0.13.0

A SurpriseThe first thing I must say is that you must have some kind of self control to play this. Only a bit clothes can be accessed without paying money but please try not to buy anything if you’re a kid. Getting addicted is a well known side effect of the game so you need to be able to set a time to play. What I recommend is to go out a lot or spent time doing other activities. Try to make this a game to play when you’re bored only or want to play with friends. Aside from that, this is truly a great game. There are ways to access chests without money and easy ways to get bp from achievements. Try playing a bit evagrounds first and then move on to a classic. Also, the first time I played a classic I was with my friend who’s a great player. She helped a lot. I would also recommend you to play with a friend first. If they’re older they can help make sure you don’t get addicted. The only thing I wish would happen was that there could be more chests for people with bp because my friend has over 200k but has all the items in the soldiers crate. I hope you can add some crates for people who can’t use real money. Great game!.Version: 0.13.0

The biggest update for pubgI thought you should know I’m a big fan of these games you make and that I was the one who emailed you to put zombies in the game but I don’t want the credit and I just thought you should know that I think you should update the game more and make new modes like maybe a way for people to just be able to instead of the loading screen you load into a world of your choice and you get to still play the game but the money you make it goes to a house that you can buy and the more money you make the bigger the house you find and buy also the way that you can meet up with people to play squads or duos is you have to call the them on the pubg phone that your character has and they can buy cars and stuff and meet up places to start the game and I think that we should keep in contact because If you want pubg to be better then fortnite you have someone that thinks better like a wing man and I hope y’all read this because I would love to play a game like how my idea is and if you do make the game how I say it would be cool to be then let me know so I can help..........From your biggest fan.Version: 0.13.0

Some problems but very good!Imma go ahead and give pubg mobile 5 star rating.. but it needs a little work done on the game starting with lags! When I was at the target place practicing my aiming this just got was running and he was where we first spawn at then he was was shooting all the way!! Over to the other half on the map !! , now for backpack situation can you make the bag bigger ?? Like if you even get the biggest bag that holds like 250+ and you wanna reload your gun say the packs of bullets already half way fills it !! And with balms and gas bombs and fire Bombs! And other thing it fills it a lot !! More space in backpack , plus I bought the royal pass and well I purchased the girl set and I didn’t get the emote dance , and it only gave me stuff up to 11 I don’t know how to explain it but yea purchases seem to not be working and maybe when your in a match what’s the point for the red bombing area ?? We already have the storm and they red spot makes it worse !!! Even tho yes it’s suppose to be a challenging game to win but why? But that’s basically my concerns but the game it’s rlly good just needs some work but I recommend this app!💯🖤😈🤐🚫.Version: 0.12.0

Non existent anti cheat and customer supportBeen a fan of the pc port since it came out in 2017 and while the game had promise the customer support is fully automated and they allow Chinese/India hackers to run absolutely rampant they do nothing about region locking the ranked modes so people can abuse bad ping to avoid getting shot which entails Mexico makes up 90% of the North American servers along with just about every other South American country you can think of and yes they have their very own server and the game has tons of bugs we the players have complained about for the past year since it came out about March 23rd last year but nothing is ever done about them and if you think you’re gonna go to customer support to get something resolved forget about it you’ll be met by bots suggesting articles as far from relevant to what you’re needing help with I ask for example help with wondering why their support ticket system doesn’t support video clips for incriminating evidence against hackers and they suggest articles about making sure I have stable connection... the game is great just get rid of the entire support team and region lock the ranked servers and 100% remove the stupid noise direction bs on the minimap it never existed on pc why does it exist on mobile.Version: 0.13.0

UmmSince this game has come out it has consumed more time in the last two plus months than in the cumulative 10 previous years of all console pc and mobile gaming combined. Pubg Mobile is the ultimate culmination of necessary entertainment components. I fear that it won’t remain so as they continue to evolve into a more pay to win platform, as always we would rather eventually pay for the game if necessary even though that would drastically reduce the player base than for the ability for a player to pay for something that would give them an edge... Developers I need you to put an end to the following, “shoot through walls hack” “no recoil hack” “under the map hack” “aimbot hack” and the infamous “speed glitch”. Most of these are self explanatory but by far the most absolutely frustrating has to be the under the map hack, a team or individual will loot up somewhere then somehow enter the water underneath the map under the ground, then swim to the zone until the last few seconds of the game and then destroy the last player or players coming up out of the ground, this makes my games at and above ACE level not enjoyable....Version: 0.5.0

I love it but...I played this game when it first came out. I love this game because it had made new friends and new team mates. This game is good but not as good as it once was. Why do i say once was? Well let me tell you. When me and my friends want to run some squads everything runs very smoothly. But whenever we get close, something bad and terrible happens. The game freezes. I know you are going to be like. Well just close out the game and rejoin. First of all props for pubg mobile for doing that. It just seems weird whenever i’m facetiming my friends or whoever that it decides to crash. If i play alone no problem. Play with randoms, no problem. It’s just very very annoying for you to get good kills, weapons, equipment etc. And when you are fixing to get that winner winner chicken dinner. You jeopardize the whole team because all of them is down except for you. Want to know why? The game had frozen and crashed. I love this game, I play it pretty frequent now that it’s summer. I had stop playing it for that reason for the game to freeze up and crash. Also when i still try to rejoin it crashes again. So please Tencent please fix this, from the bottom of a PUBG MOBILE OG fix it..Version: 0.12.0

Good game but...So, this game is really fun and I play literally everyday. But, season 8 has to be the worst season. They recycled outfits and weapon skins from previous seasons. I’m all fine and cool with that but ranking up with free RP is just a moot point when you already own the season outfit. Another thing is that every now and then I’ll purchase UC to buy some crates. Only to either get crate coupon scraps or silver frags. I feel like I’m pouring money into this game only to get nothing in return. My game friends and I talk about all the time how pub is getting cheaper and cheaper. The “increased chance” thing is bull crap. There is not a increased chance of getting anything. Pub does that so you’ll buy UC to buy the crates. They also need to fix the new Zombie mode. At “B” spawn (I think) there is literally no way to get the players camped right there. You can’t jump to them and their bullets slow you down to the point that it almost kills you. I’ve played the new zombie infection so many times only to have players camp right there. It makes it unenjoyable. Other than these points I’ve made a lot of friends through pub. I think that if you buy UC you should automatically get a outfit or something. And not just silver cheap frags and crate coupon scraps..Version: 0.14.0

Please help me!I’ve restarted my game several times and PuBg won’t let me in. Please fix this or help. U.Version: 0.15.0

Awsome TencentThe game is awesome but there’s some lag but still awesome nice job Tencent!.Version: 0.3.3

Indian r using cheat codePlease ban Indian players.Version: 1.5.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.7.0


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