StoryChic - IG Story Templates Customer Service

StoryChic - IG Story Templates Positive Reviews

Nice templatesThe free templates are nice and I’m sure I can use some of them. The downside is, as I was looking through on all of the templates including the paid ones, the description on the sample story templates either doesn’t make sense on the picture displayed or it’s wrong grammar. Makes me think who the developer is.. I just saw the developer and now I understand. Just an improvement on that and this could be a really great app overall. 😊.Honey N.Version: 2.7.0

Saving workI really like the templates. I would give this app 5 stars but there a a couple of issues that leave me distressed. It would be great if there was more open source music to choose from. Sometimes I reuse templates and there isn’t enough music to select from. My biggest source of stress is this: I create my work, I make sure to click the heart to add my work to the collection. Sometimes I need to edit the template and when I go to my story, the template (my work) is not there. This has happened several times. I should be able to save my work and have the ability to make edits. Otherwise, this is the app I use the most..OrchidladytVersion: 2.23.1

Needs a little helpI REALLY like this app. Super cool templates but it’s frustrating that I can not adjust my images once I pick them if an image needs to be moved to the left or right up or down to be in view you can’t. Your just stuck with how they position it for you. Or I’m missing it if you can. Also I’d love to be able to change color schemes and do more with text. Also they slides go fast would be nice to slow them down a bit. Sometime I want yo use a template but only need 3/4 images in it, it doesn’t give the option to add or delete the number of images that I can find. I’d give more stars if it had a greater range of editing..Sissy46Version: 2.13.1

New To this...Then this is for YOU!I just started an online boutique & when I tell you this app is serving me everything I need to get started as far as promoting my items and making it look good to the eye. The kicker is.... it’s sooooo easy to do. My ending remarks are I’m grateful and so thankful I came across this app....making showing & advertising my products creative, flawless & effortless! ❤️.SavannahMoniqueVersion: 2.26.2

Love this appI downloaded this app, because as i read the reviews its very amazing and trendy. Aside from that, using this app makes all my stories catchy and different from others! Very convenient and effiecient to those who are addicted in pictures and editing! THE BEST but still need more features, such as highlight covers..Lynet BygreavesVersion: 2.3.2

Great application.This app is phenomenal!!! The ease of making catch short videos from your pictures is amazing for professional photographers. Ability to pair it to your own music just takes it over the top! With the advent of Tik Tok and Instagram Reels this helps you stand out!!! Great job to the developers!.AkhiromeVersion: 2.22.4

Music Glitch Ruins PresentationThe templates are absolutely gorgeous but I got this for its ability to add music. It’s says it allows 15s but using several animated templates I’ve made 5 different stories with music; they sound amazing and end just where I cut the song. But once saved, they all cut off the songs at 7s. So it ends terribly. I’ve done it repeatedly costing me time I don’t have and nothing to show for it. Very very disappointing..MusiCAL306Version: 2.7.0

A lot of templates to choose fromI think this app is really great for insta stories. My only wish, however, would be to change the color of the background instead of having white all the time. I think that’d be a really nice upgrade 👍🏻.YllohamberVersion: 2.12.5

Worth itAmazing I recommend you give it a try. was surprised it works even when offline it has useful features too, So far so good. The quality of the saved pictures could be (much) higher though.Blaydon FrunksVersion: 2.3.2

Beautiful templates but...Lacking majorly in customization. I would like to be able to customize the length of my stories, add my logo, be able to change the words in your MVs and more. Could take a hint from the developers of Mojo. Using the free trial and still torn or whether or not I will pay to keep it. Would be a shame to have to save and then edit again in Mojo..FeliciayvetteVersion: 2.22.3

Great appBeautiful layouts and very easy to tweak, I have the VIP version and it unlocks a lot of possibilities, totally worth it. The only reason I gave it a 4 it’s because I notice the picture quality when exporting is not as good as the preview the app shows me, a little disappointing...I hope you guys can solve that issue, keep it up!.RkmfnVersion: 2.15.5

Timed textHi! I love this app and I have the paid subscription but I use it for advertising so I mainly use the animated story feature. I was wondering if there could be a way that you guys allow us to time when the text appears in the animated stories? It would improve the quality of it so much. Thank you!.Kimberly WeissVersion: 2.14.3

Not badBut damned annoying to have to CONSTANTLY RE select the album I want. Bad enough that were limited to only using I photos, but can't your app remember my last album selection rather than ALWAYS going back to Recent in iphoto?.RakshiVersion: 2.20.0

Great App!So far I am loving this app! I can edit my photos and videos and make amazing arts of work with them! Love it 💖especially love the fact that I can add my videos with my pictures in the same collage! Definitely was worth buying it!.Jennktog2019Version: 2.14.3

RefundI’m trying to contact the company for a refund. Apple said it would be best to contact you guys. my child had pressed buttons and signed me up and I had the app deleted for some time now. I would like a refund please. :(.Steph3foshizVersion: 2.7.0

Love ItI have been using this app for a week now and simply love it the only thing is you should have an option to add a logo or sticker from the photo library special for corporate use. Thank you!.Zuzu2405Version: 2.5.4

BestBy far best mobile app for making animated instagram stories i found. Looking for better other new design/featured experience in future. Highly recommended.Sh4mm4mVersion: 2.5.4

App is amazing... if only it WOULD LET ME DOWNLOAD MY MEDIAPlease fix your bug issue!!! Every single time I go to save a story video it will go to load and just stay completely stuck at 91%!!! I even updated it and it’s still giving me the same issue. PLEASE FIX I HOPE YOU READ THIS IN TIME!.AustinSauce318Version: 2.5.6

Amazing but need more featuresSo far I love it. But please consider adding features that can move the photos around instead of just up and down left and right! As for video, please add the slowing and fast pacing feather! Hope that happens soon!.DaisysecrerVersion: 2.23.0

AH-MAZING !I really enjoy this app! It allows users to make their stories more appealing and unique. What was once exclusively done with apps like photoshop and premiere has now been simplified and accessible to everyday users!.Balvina PhizackerlyVersion: 2.3.2

So many templates!I just got the app and looked through everything. I’m excited for all the options and templates! Thank you! Totally worth the annual cost..KariabaxterVersion: 2.24.2

Refund subscriptionI do not see a help channel on the App hence posting here. Can you refund the subscription amount of $18? I don't want to continue with the subscription, it got deducted today before I could cancel my subscription..Cancel insta storyVersion: 2.2.1

The best app For InstagramVery intuitive application with several creative options and always updated with constant support..Cris.PhotosVersion: 2.15.3

OkThis app works OK so far, the only issue is it says family showing up to eight people or six of them and I can’t remember but I cannot get it to share with one of my family members for some reason it is not sharing to them..Big PapaaVersion: 2.29.0

PleaseMainly I purchase for slideshow I see it’s only hold 20 photosPlease can you make a new template that hold more than hundred photos and landscape mode too Thank you.BengalinaVersion: 2.24.0

Great appGreat app with cool animated video. Only problem is when I save a video with the music my app freezes. I can only save videos with no music.KrisenbaryVersion: 2.12.1

Amazing Application100% worth the one time buy it now!! Do it you will not regret! There are endless options for insta stories. Fantastic app!.Enrique San.Version: 2.5.4

Nice templates but...I enjoyed using the templates this app has to offer but I noticed that Mojito app has the same exact templates? Story Chic and Mojito are developed by different users so that was interesting to see. Not sure if Mojito is stealing Story Chic’s templates and selling their premium option for a cheaper price..Audyssey99Version: 2.4.2

SurprisedLike the app it makes it easier to create a story and post. It is cool that you can upload photos AND videos..Isabょell WittingVersion: 1.11.0

Help pleaseI love all the formats and it’s easy to understand, but when adding/replacing photos with the prepare videos they won’t allow me to add photos.Sam konzelmanVersion: 2.15.0

LOVING IT💛💛Giving it a second review since the last one was from 7 months ago The new templates are on point✅ Lots of new ideas and various options to choose from. Not only having plenty of choices but of course the quality are excellent. The visual design is quite appealing and the playfulness of the templates and their options (animated, MV and static) are quite fun to browse through and play around with photographs. The sound design and music choice are my personal favourite (could use more of it) This is the kind of app that will make hours of your days go by really fast from all the different options to choose from, BECAUSE they are all so GOOD! Overall, very pleased with this app after using it for over 7 months now. Very user friendly and the simplicity of it makes it even more convenience to use. Thank you for adding more!!!.ShitsuiVersion: 2.26.1

Social marketerOne of the most original apps to add culture to your stories on Instagram. It engages your audience..Mizz_soldVersion: 2.5.4

50% ofToday, when I open app I sow the 50% of the one time purchasing the app, but few hours later when I want to purchase, for some reason I can’t 🥺.Masa_ gVersion: 2.11.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 2.32.0

StoryChic - IG Story Templates Negative Reviews

I kind a like this gameI was doing this game and I realize that you have to be in the VIP to save it I was like no because I’m not with my mom so I cannot say anything and also I am a top but I don’t like this because I I like it because it has music and like it’s cute and all that but like you have to be in the VIP to save it like I was gonna show my friends and tell them like how I did this and tell them to download this app but if it’s if this app is going to be like this now I’m not showing my friend anything about the app if they 60 mistakes and change the savings so you don’t have to be in the VIP I will download this app and I’ll give you a five star review baby I don’t think about it because the person of this game I don’t know so if I had their number I would call them and then I’ll be saying hey change the VIP thing because it’s driving me crazy and then I can’t save it.Kensley dickersonVersion: 2.26.3

Slow 🐢The designs are gorgeous, the layouts, music etc, very beautiful and catchy and with great taste so I was VERY happy to have found the app and too see it’s many great reviews; however the photos take FOREVER to be retrieved. It sort of gets frozen it time and about five minutes later, the photos come up. Imagine, you’re making a collage, so you have to repeat the perpetual process over and over for each layout. I know it’s not an issue with my phone because it does not happen with other apps. I also wish you could mix the static and non static layouts in one story and continue with the music. The static layouts do not have the music option. Bottom line, esthetics are gorgeous but the tech is not working and it takes WAY to long which renders this useless. 🙁.Sil-yayaVersion: 2.7.0

Designs are great! But glitches are frustratingI love all of the creative designs + photo motion, but the app glitches a lot. I’ve had to delete the app 2x in order to get my downloads to appear in my iPhone photo album. Each time I delete the app I also lose all of my past creations☹️ I also haven’t been able to add my created designs to my scheduling app for posting on Instagram later☹️ Love the app, just hope the bugs get worked out for better dependability. ***UPDATE-I REALLY want to love this app, but keep running into more glitches. Now I can no longer save the templates I make in the MV category to my phone album (saves to 37% and freezes). Tried to click on “contact developer” to message directly, but takes me to the download app page for the app ☹️**.Sad Scribbles:(Version: 2.14.3

After less the one month they kicked me off my subscriptionWhen I first bought a year long subscription I greatly enjoyed using the app and the aesthetics they had. However after I updated the app I no longer have any access to any of the features. When updating they did not warn me that I would either have to pay another larger yearly fee or I would not be able to use the app at all. Despite purchasing a year long subscription I had less then a month to use the application. In addition I can find no way to contact them to report this problem. When I click app support the website will not load, I have tried both on my phone and computer.Srf22Version: 2.3.2

Zero Stars- DO NO FALL FOR THE TRAPI tried the free trial of this app, which did not work. When I tried to upload photos into the story templates, the app would freeze and I would have to shut down the app. I contacted the developer to troubleshoot, and though they responded, they gave NO ADVICE on how to fix the bug, and instead told me to email them in another fashion. While waiting for a response on how to troubleshoot, I was charged the full price for the app that does not even work. I was given another set of BS instructions to report to Apple, that were not accurate. I want my money back!!!!!! It is COMPLETELY UNETHICAL to charge consumers $20 for something that does not work, and then not have a way to reimburse them..Ponzy SchemeVersion: 2.7.0

EhReally nice templates but once I paid I was still getting pop ups asking for subscription payment. So I would spend all this time setting up a template and when I would go to upload - a pop up would come up and I couldn’t download. During the free trial it was fine, once I paid, all downhill from there. Also, while the templates were nice some were super limited and kind of hard to work with. Anyway, I canceled it and the most frustrating thing - I was still billed the 18 bucks. I contacted the developer but no response, so I contacted Apple for my refund. Thanks Apple! Too bad because like I said, the templates are nice..SandraelaloufVersion: 2.5.6

Very glitchyIf you make a collage on the app the app will delete some photos after you’ve finished making your templates. Also, some of my animated stories were messed up by the app when I went to post them to my Instagram and would animate much faster than the preview button on the app. Overall, I am not happy I paid money for an app that does not function correctly and makes me have to redo work I already saved because of its glitches..DISNEYMANIACKVersion: 2.14.3

Charged $25 for the “Free Trial” optionI downloaded the app and chose the “Free Trial” option and was browsing the available templates, but I noticed that I was actually charged the full amount of $25 for the “Annual/Year” option. I immediately deleted the app and tried to get a refund through the app support link, however it just took me to a Chinese website with no indications of a phone number or contact information for customer support. I would like my money back..Sun JinVersion: 2.29.2

Not Working On My iPad Pro, 9.7-inchI’d prefer using my iPad for this app. My iPhone works fine. But app does not open on my iPad. That’s the reason for the low rating! I hope you can fix this without me losing anything that I purchased. BTW, the iPad was not working before I purchased the VIP package. The app still does not open on my iPad despite Developers remarks. I only have one Apple ID. Everything suggested was done with no success. I am returning the app!.BarbieLizRuddVersion: 2.12.5

Can’t use mostlyEvery time I want to use a frame, it says “Download timeout “ 🤬 I just paid for an entire year subscription and can’t use anything. I’m extremely frustrated. I sent an email and was told that there will be an update that may fix the problem. That doesn’t help me right now. This app was referred by a friend and seems wonderful...if only I can use it too! Please fix it..Chocl8chippieVersion: 2.17.2

Quality is very bad when upload to InstagramThe templates are very good and when you are making the story using the app it looks great,but when you share it on Instagram the quality gets reduced a lot,it looks so low resolution and pixelated,and there’s no option in setting to adjust quality or anything,honestly not worth paying to use this app.Abraham losaVersion: 2.24.2

The app deletes your textWhenever I make stories when I save them the app erases my words or parts of them. You can have more characters than the template has. It’s super annoying. I’ll waste my time making a story go to post it and my text is half missing. You can’t change the size of the text boxes either. It’s not a program you can be creative with.Selenag12Version: 2.12.2

Won’t work for me whatsoeverI made the one time $35 purchase but my photos won’t load in the app at all- I’ve tried several times, uninstalled and re-downloaded, tried it all. I’ve checked the app settings and made sure everything was correctly on/set right as well. The app support site is in another language so I’m not even sure how to get a refund & can’t find help from anyone anywhere. I do not recommend!!.Brookeflanagan13Version: 2.7.0

Membership Features are misleadingI love the creativity of the app. The templates are also fun , modern, and engaging. This made me easily decide to become a yearly vip member. The editing features are misleading for membership holders. I don’t have any options to edit or change the wording in the “MV” template category. In other categories I don’t have options to change colors of back ground or objects original to the template. When trying to create my own template I don’t have all the fun, modern features you see in the pre-made template. My advice is to keep the free trial the only feature you receive as a VIP member is to remove the watermark..Digicreatorb4popcultureVersion: 2.30.6

Charged and NO access to anythingI completed the 3 day free trial and was charged upwards of $19 for an annual subscription only to find out that NOTHING is accessible. I go on the app and am not even recognized as a subscriber. I have no where to log in. It wants me to complete yet another free trial to be charged YET AGAIN. It gives you the option to “restore your purchase” and mine repeatedly fails. Complete waste of money. Apple won’t refund me. I’ve contacted support as well requesting a refund, still waiting to hear back. I’m not sure which is more frustrating - the fact that this auto subscription was so expensive and leads to nothing or that they are trying to get me to pay AGAIN..Yonce_7.11Version: 2.6.1

Nice posters but didn’t does not post to social mediaI purchased this app to create ads for my business to post on Instagram and Facebook. Unfortunately every time I share a poster, the poster does not post and/or it does not give me the option to post on my wall- only my story. When I try to save it to my Album and just post it myself, the shape is cut off. Can’t find solution. Sad because I like the templates..StylinrealtorVersion: 2.3.4

Loading Pictures To Template IssueWhen I select the film template, it loads and loads for ever, not letting me add not even 1 pic, even when updating my phone, refreshing the app, restarting the phone, and using my own data or WiFi. My other apps work fine as well as my internet, but this app still doesn’t work the way it says it should..TITA784Version: 2.23.1

Waste of moneyI am so sad I wasted $40 on the lifetime membership. Yes templates are great, everything seems great but when I made my first template and attempted to save it to my camera roll, there seems to be a problem with the text and it does not save all the text inside the template. It deletes half of my text... I have tried different fonts different templates and it all does the same. W T F.NoMamesDVersion: 2.26.0

Delayed..When I try to edit photos add text, there is a serious delay 10-15 seconds after I select options I have to wait for them to take effect. Trying to give this app a chance. I have the iPhone 10 with latest update and have restarted my phone thinking it was my hardware. All my other apps seem to be operating fine..Deadlift23Version: 2.3.0

Paid for a Year-disappointingTakes WAY too long to retrieve my photos. Not enough customization for length of stories or music. I want to be able to control how long my stories are, and what portion of the music I choose. Stories are currently WAYYY to short to get the point across. Cute concepts, but not enough customization. Take a hint from Instagram..Miamiprincess0687Version: 2.17.2

Got my subscription but it’s not workingI got my subscription but it says that I have to subscribe again. I tried to restore purchase but it says purchase restore failed. Finally had to cancel my subscription and apply for the refund. I tried to contact developer but not able to as website doesn’t have support or contact us option..Mindblowing appVersion: 2.17.2

HelpI have only had it on my phone for 2 days and it’s saying it’s going to charge me! How do I cancel before it does that?.AssdhfkckojcfmfVersion: 2.30.2

Not workingIm keep making animated storis but at the end the video is not workin !!!!.Ela.ZakaviiiiVersion: 2.22.0

Scam ?!I agreed for 3 days free trial but they charged my card right away!! Hello ?? I want my money back please.MycamarylsVersion: 2.17.2

RefundHi I would like a refund on this I un subscribe and it took 32$$$ out of my bank that’s all I had.Richelle nortonVersion: 2.17.2

TrashThis app sucks, it saves the work to your phone At the lowest quality and it constantly glitches. Whenever you finish a project and save it to your phone it looks nothing compared to the quality that you originally designed it and whole sentences if written can sometimes be missing..Cahvenz3Version: 2.12.5

Costs moneyThis app is very expensive and makes you pay for it. Nothing free here. Useless..NatashaStavVersion: 2.11.6

Paid for appBut it won’t load my photosRefund please.@linzy_kokoVersion: 2.7.0

It just wasn’t for meThis app just wasn’t for me it was a bit confused on how to work it I only use it for half an hour and then once I got frustrated I just deleted it but I hope I get my money back.TriggacheyVersion: 2.7.0

MisleadingI was about to download this app then saw all the negative reviews...Lighter fluid1Version: 2.7.0

Not freeThis app is NOT free but you get free 3 day trial so they get away with misleading marketing. I’ve deleted it. Don’t fall for the scam.VBeans13.Version: 2.7.0

GarbageThis app is ridiculous, there are far better story app with much less in app purchases, just a money grab. Don’t fall for this.Eamar89Version: 2.7.0

Not freeThe APP is not free, at all. But the instagram ad stated it was. Deleted it right away 🤷🏻‍♀️.MademoisellekillsVersion: 2.7.0

ScamI paid for your one year program after the three day trial and now do not have access. Help me understand because this feels like a scam and I am hoping it is an error. I see I was charged today and now cannot use the system without paying again..HonesttiffyVersion: 2.5.7

AwfulApp doesn’t work. Trick. No option to cancel. Emailed support but sends you to a foreign site..T_424Version: 2.5.0

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