Smart Family Companion Customer Service

Smart Family Companion Positive Reviews

Helps GREATLY with brain impaired when it worksI have a brain impaired son, who also has a diagnosis of autism. There have been people tricking him and pretending to be someone they are not, and others trying to groom him to get to take him to Mexico for personal male sexual purposes, trying to open Social Security accounts for him when he was already on it, & getting those mail and items directed to his home, he also worked very deliberately over time trying to isolate him from his family and support system. He must have something detailed in many features & aspects, secure to keep him alive & SAFE, and when smart family works you pretty much have something to help with that. It can save a life for the brain impaired. The problem is this app for years has been having trouble pairing with the child app to control the phone, and there are safety issues that need this kind of an app not only to exist, but to work. Look on Verizon message boards, people I’ve been having trouble for years getting the app to pair, which should be a very simple matter. Now please resolve that but public you must know that there are situations & the life of youth & some adults that absolutely need something like this application! It is literally a very, very, serious matter; but the app and pairing must work easily for it to be a working program..MoonBlue2Version: 1.55.8

PARENTS DO NOT GET THIS APPAbout a two years ago I got my daughter her first phone. She is 13 years old and is going to the 9th grade. The guy at the verison place told me that I could get it set up on her phone and I thought it was a good idea. I didn’t even think about her privacy and about me having trust issues. When I set it up I blocked all apps that can allow her to communicate with any other person except for family. I’m thinking back to it and It just sounds controlling. We’ve been arguing a lot ever since I got it on her phone and she never wants to do anything with me. She also has social anxiety and I always tell her that she needs to make more friends but I blocked her from doing that. She’s so used to being in her room and never going out or talking to anyone because I never let her. This app has ruined our relationship. I still have it on her phone because even though our relationship is bad she doesn’t get in trouble and I know she can’t talk to bad people. I know this sounds crazy but I dont think I can ever let this app go. I’ve just gotten used to having her phone under my control and I dont think I can trust her with out if Im being honest.Yofavv_ayeayeVersion: 1.20

… this review is for my perspective( a tween/childListen, I get that parents want to protect their children but reallly? I’ve had this app for a year and year let’s be honest, I dislike it. Not in a hate way. I just think that tracking things that a person has on their phone is weird like, what if there was a data leak? How would that affect the person or people using it??!! Anyways aside from that, here is the review I would give it and why 4.5 To be honest, I’m not puttting any shame on this app but the general idea. Like it makes me feel as if my grandparents don’t trust me. (Yes my grandparents.) I just don’t feel trusted. I have this app but they are Lao go through my phone and I haven’t had anything yknow… disturbing on my phone… I understand why people would get this app but really, you cant delete the phone app, nor FaceTime and in messages you can send the location so this app is kinda a waste of data to me, why am I giving it a high rating then? Because I understand the importance of knowing what and why am I doing on an app. ( yes I am 11 and I got a phone for a 2020 birthday).CornBread☺︎︎Version: 1.20

Fellow KidsHi, I’ve been reading some reviews by other 11-13 year olds who’s parents made them download this app. I don’t agree with them. Before you get mad, yes I do understand that your parents are being EXTREMELY strict with this app. My mom hasn’t been. She downloaded it after I AGREED with her on it. The only thing she’s been doing that’s annoying me is checking when I text my friends and who I’m texting. For example my friend texted me but it didn’t go thru till 3 am and in the morning she got mad and said “ why are your friends texting u at 3.” She got so mad she threatened to block her. My friend didn’t even text at 3. I told her that and she just got mad at me and took my phone away. That’s what upsets me. Besides that I’m honestly glad she cares about me enough to download this to protect me and I’m sorry for the rest of u guys who’s parents are being rude and ruining ur life’s. Thanks for reading ❤️🤍 ( I bet anyone who reads this is gonna be like oh this isn’t a kid this is an adult look at how she types) trust me I’m 11 lol.Hugg1231Version: 1.23.4

OkayHonestly this app is bad, I understand why parents use it, however life is truly hectic, and generally parents don’t have time to pay full attention to their kid(s) this app can totally help with that, but if you take your kids freedom while they are in their teen years, it will come back and bite you in the ***, your kids need freedom, and by taking their phone privileges away, what’s the point in having a phone? Most parents (millennials) say teens are lucky to even have phones because they didn’t, but with this day and age it’s not exactly a commodity, let’s just be honest, most kids 12 and up have a phone, and if they don’t their parents can either not afford one, or are overprotective. Let your kid be free and have a good life over their few teenage years, and make them happy, don’t go overboard and do stupid things, but let them have some leniency. (You can just delete the app, and it turns restrictions off).L3viGarr3ttVersion: 1.20

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Smart Family Companion Negative Reviews

Goofy ahh appWhy was this even created bro, if ur a good parent you’d know to just talk with your kids so they feel open around you and can have conversations ab stuff without feeling weird. knowing my family put this on my phone WITHOUT ASKING OR TELLING ME trying to sugarcoat what it was just makes me sick. i'm not 5 anymore. i'm turning 15 in around 2 months. i know parenting is hard, but if i was the parent i would never invade my child's privacy without their permission like that. its just so dumb especially keeping tags on literal 15 year olds. people really be braindead. me personally i would never take that level of disrespect. i deleted the app, don't know if i should confront my family about it i'm just disappointed i actually started to get close with them and develop a healthy relationship then boom they do this. not cool man. get your kids a game tablet or something. but seriously giving parental control to teenagers who have no idea that their stuff is being monitored is just sick. it makes a little more sense with little kids since they’re like really young and you wanna keep them safe but 15 year olds, come on bro i think we’re old enough. i would prefer if my parents blocked social media apps on my phone or something and explained to me what it was in the beginning or something like that, rather than all my activity being watched constantly. i wouldn’t have known about the app if i hadn't been suspicious and clicked on it..KeksoebdjdiVersion: 1.23.4

Horrible appI’ve had this app for a very long time already. I feel like my siblings developed more of an attitude towards my mom not because they want technology it’s just things have gotten unfair for no reason at all and we’re always tired now. I barely have time to talk or call friends especially because were in covid I can barely talk with anyone. They want more “family time” when that’s all we do all day are around family. I don’t think they know that we have friends that make us happy and I just hate this app because it’s tearing the family apart and it feels like parents have lost trust in the kids. There is no reason to. I wake up early get my stuff done do everything I need to and I still do not earn the things I work hard for. My teenage years especially my older brothers are getting torn apart. This is going to ruin people’s social life. I don’t know why this app is created. “to stop phone addiction” yes I heard that. But with us we do everything all day I clean I do my school my school work I do more chores I help make breakfast lunch and dinner I do anything I can just to get 30 minutes to play on my ps4? Or 1 hour to be on my phone? Before COVID happened I was actually really into sports and did so well in school but now I have all this stress on me my grades go down I can’t ask for help from friends like we used to do IN SCHOOL I can’t have my phone literally during school when I need it most to help my grades. because this app..Ely.._:)Version: 1.18

Hate this appI had this app for a year last year but when i got a new phone my parents decided to take it off, i wasn’t able to text people at certain times of the day, and i was only allowed a certain amount of contacts which sucked because when new friends asked for my number i said i have restrictions on my phone and it ends up never working, i can’t call a new number so if my friend needed to use my phone to call someone they weren’t able too, i couldn’t call people unless my parents allowed to me to which was extremely annoying, you have ZERO privacy. parents should learn to talk with their kid and try to reason with them instead of fully invading their privacy and ruining their social life. my parents decided to put it back on my phone but this time with even more restrictions, the times that they want to put limits on my phone are times that friends ask to hangout or do stuff, it’s insane that you get no privacy from this app. i’m sure our parents wouldn’t like it if we could see their texts and their browsing history and limit their contacts and apps and see when we’re on our phone. i get the intentions are good but the app is horrible for anyone who wants to have trust with their kids. so parents, try to reason with your kid instead of invading their privacy and ruining their social life..Kab123.Version: 1.25

My Honest Review.1 year ago my mom put this app on my phone. I was really upset because I thought she didn’t trust me to go to bed when I needed to. I’m gonna agree I was really bad in the past. I never went to sleep. But after a year I have changed and my parents still don’t trust me to go to sleep without getting on it. When I tell them that I am capable of going to sleep now without it on they don’t listen to me. It hurts me because I don’t think I can be trusted at all. I’m not a bad kid! I get A,B,C’s on my report card. I don’t sneak out. I don’t cuss. I do everything I’m supposed to do, and I actually listen to my parents 99% of the time. 2 days ago my mom added “School Hours” and Made my “Night Hours” to 8 O’clock pm and it used to be 10! My mom refused to listen to how I feel which made me so hurt I cried like 5 times that night and had so much an anxiety. She even took my messages off. It use to be I could text certain people and now I can’t. So when I wanted to talk to someone to help me calm down and get my life back together, I couldn’t. And I didn’t do anything wrong. This app makes me feel like I can’t be trusted which now me and my mom are not as close and we have never been so mad at each other In are life’s and it’s because of this app😕. If you want your kids to come to you when you need them too. And just trust you. Don’t get this app. It’s that easy....Lilly VassalllVersion: 1.14

This app ruined my relationship with my parentsOk from the start, I know the reason why I have it on my phone is because I’m known for staying up late, but I’ve gotten out of the habit, I think. But still I hate that my parents don’t trust me enough to even have my own privacy. My mother literally got mad at me just because I deleted pictures from a group chat I was in. Ever since it’s been on my phone my mother has gotten so controlling. She always seeing who I talk to. She doesn’t care about my privacy , she doesn’t care how I even feel at this point. I used to love my parents but now, I hate them, hate is a strong but it’s the truth. I hate my parents, I have a high feeling they wouldn’t care if I disliked them. I hate that they think this is ok for parent to do, but it isn’t, all it does is slowly making hatred towards are parents. It also gives stress and social anxiety, maybe depression. This app should be removed. Seeing the reviews this app shouldn’t be on here. And I know the purpose is to protect your kids but are you for real?! All it does is make kids think there parents are controlling, even though it’s probably true it also does harm to kids mentally, maybe not to all but some. Like for instance me, I’ve been struggling mentally because of my parents. I understand your trying to make sure kids are safe but this is messed up..༒ꪖiriᥴꪮ༒Version: 1.22

This app is horribleI just got this app and my parents are gonna turn off the Wi-Fi early, and they can track everything we do. With this app my parents put down the Wi-Fi and we probably won’t get it till later on until the day. I understand our parents are trying to help but it won’t help, i cant download apps I like without getting permission, I can’t have social media, and now they are taking away the Wi-Fi. My parents told my sister and me that if we are on the phones to check something at school it will be turned off. This app is telling me that my parents don’t have trust in me and my sister. We are starting to feel that we aren’t trusted anymore and that our parents think we will do something bad. I’m starting to think about it and I feel like they want us to get away from friends and stop talking to them and doing the things we like. They want us to do other activities but we never have time for them. I hope they delete this app from their phones. This happened on my other electronics, they always paused the Wi-Fi and left us bored. We would only get Wi-Fi for 2 hours, we are doing good in school and I don’t get why they do this. It’s getting boring and I wish I could stop it. And also with emergencies they can turn it off in school but what if there is a sh**ter we can’t contact our parents..JaydoonoVersion: 1.22

BROKE MY PHONE. PARENTS READOkay this app is absolutely awful. I had a really old phone, an iphone 6+. BUT MY FRIENDS IPOD WORKED BETTER THAN MINE. Because of this app!!! It completely shut down my phone!! They couldn't get it fixed and me and my dad were at the Apple store or what ever for 2 HOURS. I couldn't call anyone, not even my dad or mom. All it said was a stupid 'welcome to verizon wireless' message. We deleted the app and I literally waited forever. Still wasn't fixed. Eventually was, but we did not risk it again. My phone couldn't even take software updates anymore. I was on I OS 12.5. Lord help me. I got the Iphone 11 Pro Max after that. Terrified me I thought i wasn't going to have me phone back. Also do not get the app if you want your child to love you back. No. They will hate you down inside. This app can see EVERYTHING. I get the trust issues. I get if you put this app on a 8 year old. But parents, putting this app on a tween or teen WILL RUIN THEIR LIVES. And yours. Can monitor every text, call, photo, post, video, FaceTime, Social media(which i get), screen time, contacts, downtime. GET A SCREEN TIME APP OKAY!!!!! BETTER THAN THIS GARBAGE. KIDS UNDERSTAND. BUT PARENTS DONT. EVERY REVIEW FROM A PARENT IT HOW IT DOESN'T WORK.!!!!YOU. DON'T. WANT. IT. TO. WORK!!! WE HAVE RIGHTS TO OURSELVES BUT WITH THIS APP, WE DON'T. DO NOT GET IT. IT WILL RUIN YOUR KIDS LIFE. WE NEED PRIVACY!!!!😡😡😡😡😡😡😡😡😡😡😡😡😡😡.IzabwellaVersion: 1.23.4

My phone broke bc of this….Okay hey, hello I am a 12 year old. Yes I get that my fam wanted to protect me. Thanks I guess. But the think is where they set it up they played around with it. Fine whatever, but THEN! one day I when to text my best friend and it said “Lulu💜💜 has blocked you”. Like girl what?!?! Then when I went got school I told her “ GIRLY WHY DID YOU BLOCK ME?” And she said “no Brooke I never blocked you “ And then she told me I have to go. I respected that. Like any kid would I was mad. 😡 my family basically ruined my entire friendship. I told my best friend that my family put the app on and she forgived me. But my thing is like why does this app ruin everything? Another thing it broke my phone!!!! It keep saying “iPhone storage full” but it wasn’t. And then my phone would lag like crazy! I am not pleased with this app. It’s useless,the only thing it does is hurt children. I am aware that something did happen before my fam put this o. My phone it’s good my trust wasn’t the best back then. I was heartbroken when FIRST IT RUINED MY FRIENDSHIP THEN BROKE MY PHONE! I am sorry I am being honest. I am normally sweet and kind but no. Luckily my fam took it off and yeah thank the gods! I am 12 now in the year 2023 and I am still insecure, sensitive, and sad constantly. It’s not funny. That’s my review. 1 start that’s all.BrookieplayzVersion: 1.53.6

Comment readersI used to have this one my phone for a while. Fought my parents enough until they got tired of fighting me over this app that they just let it go. Graduated a few years ago and I’m looking back at this, remembering how bad this app made things. There are people that need to get off their devices, I’m not here to argue that. But it really made me have trust issues with my parents. Can’t work on late night homework without asking for permission, can’t play a game on a no school day or even listen to music to sleep after 9-10pm, not being able to communicate with almost anyone until after school and only having and hour time frame where it worked during school (and lets hope it matched with the lunch time). Getting older, we want more privacy. More freedom and trust from the people that brought us up and this app does the exact opposite, and makes simple things more complicated than they need to be. For any that read this far, there’s how to get rid of it. Go to “general” in settings, go to “VPN” and it should say something for the “family configuration”. It will disable most, if not all the restrictions. Parents will be alerted though that they don’t have a connection to your phone anymore and can spam send you a message to reinstall it..Bug or Glitch?Version: 1.25

This app made me madWhen I first got the app I was okay, but then my mom just started turning my wifi off for no reason. Over the time I stopped talking to her and now I know how to turn my vpn off so she can’t do anything but it’s still irritating because it’s always texting me saying “your location services have been turned off” I did black the number but if you delete the app they get notifications saying that the child isn’t connected anymore and that makes me mad because my mom just put it on my phone and I don’t need or want it so parents don’t get this app if you have a good relationship with your kids this app will make them feel untrustworthy and untrusted and it will give them anxiety and depression it’s not good for them so please don’t get this app if you want to keep a good relationship with your kids. They want privacy. I get it if they are untrustworthy but if they are trustworthy and they have a good relationship with you why would you do this? Saying stuff like “more family time is needed” or “I don’t want you in your phone in class/school” talk to them about this first don’t just make them download this app or don’t sneak it on their phone. Please talk to them first. I wish I could give this app a zero but I can’t so I give it a one..Hey pepoleVersion: 1.24

Don’t recommendSo currently I got in trouble for staying past my curfew. and she put this thing on my phone. my mom thinks that me being off social media will be helpful to my mental health. but in my opinion i really don’t think so. i talk to friends on there when i need help. i can’t even rant to my mom anymore cuz most the time she’s on her phone or working. i feel as if this app has disconnected my trust towards her and her trust towards me. now if y’all app makers could please stop making apps like these that’d be great. parents need to learn to be able to trust their children and let them come to you. doing all of this or taking things away because of a simple mistake really isn’t gonna help anything at all. from my perspective i personally would like my things back, i’ve done worse in school. i can’t even focus. i can’t even text people who i wanna text. the only person i mainly can talk to is my mom. and i personally don’t want to sometimes cuz i feel like she would judge me. i just wanna be able to be open towards her and i can’t even trust her because she’s taken my things away due to a mistake i’ve made. and yes i’ve learned from it quite a bit. anyway don’t get this app. tears mother to daughter relationships apart. or father to son, you get the memo..Ur local deadpoolVersion: 1.21.7

Gonna ruin my lifeSo I barley got this app yesterday, and I’m already mad about it. I’m only 12 and I get that my parents want to protect me but here’s the problem, it ruins peoples relationship with their parents, it makes trust issues involved too, it ruins a kids child hood and the worst part is no able to contact anyone to help you!!!, it’s literally the worst I will never get over this and it’s already ruining my parents and I relationship. It makes me think they don’t have any trust in me it makes me have anxiety knowing they will always be looking at me a certain way, it makes me have a mental break down but I have to keep it silent because I don’t want my parents seeing me like this. I also have some anger issues and the problem is I can’t delete the app if I wanted to it has a way so you can’t delete that app if it’s not approved, I hate it I wish my parents could actually have trust in me. I’ll admit I did have a problem with a yolo a few months ago people were being dirty to me I’m guessing it was a joke so I didn’t take it seriously It was disgusting and I did say it was but my parents REALLY had to take it up to heart. So I really hate this app and I hope for the kids or teenage parents see this so they can realize downloading an app to take away their children’s privacy isn’t the way to do it..Mannn idkkkkkVersion: 1.18

Trust issues?? absolutelyWe love controlling, hypocritical, and untrusting parents(she said sarcastically). My mom told me she would never try to control me not even a week before she downloaded this to my phone, and yet here we are. I just turned 16. I’ve never snuck out, done drugs, drank alcohol, had sex or even a boyfriend. I did watch an anime, my hero academia to be exact, last year (she hates anime with a passion for no reason) and that made her mad but i’ve done nothing to bring this on since then. I always tell her what im doing, where im going, who ill be with, etc. We do have different beliefs and opinions about things but that doesn’t really tie into this. I feel like she has no trust in me and is being overall way too controlling. She had fun as teenager. She went to parties, went out with her friends (which i can never do because i have a lot of LGBT+ friends and she is VERY homophobic), snuck out, and had the whole high school experience. I get nothing. She then continues to tell me i need to get out more. Parents please don’t do this to your high schoolers. I can understand middle schoolers but high schoolers?? really?? Most of us aren’t even trying to do anything bad. We just need and expect more freedom, trust, and privacy considering we’re going to be adults in a few years..HummingbirdGirl1212Version: 1.18

The Other Reviews are complaining KidsThis app works great if you want to ban everything on the IPhone. Unless your kid is slightly techy. It’s incredible easy to get around some of the functions that it blocks. Honestly, for a device that is part of the most technologically locked down communities, it does a crapy job at locking down the phone. The next problem with app is the interface. Most users that partake of the use of this app are parents. Parents are known to be less technologically gifted as some. Now this is not true for all parents but it is an apt description of quite a few of them. The interface is not intuitive or easy to use if you are trying to be specific on what is blocked and what is allowed. In most cases you can not be delicate with exceptions. It’s ether all is blocked or none is blocked. Then when you want to specifically allow a website that was randomly blocked for God knows why, you have to spend 25 minutes trying to figure it out. This could be an intuitive app for parents to protect there children from inappropriate content and to much screen time, but it isn’t. There are much better apps out there than this one for that. This is my experience with this app. Of corse your mileage will vary. Good day..Thebeastgod666Version: 1.20

I hate this appThis app is the worst thing to ever be created in existence. why would you make this to torture kids. your sales are gonna be 📉📉📉once more parents start using this with their kids. for example my parents made me get this and i hate it and it’s ruined my life. i can never talk to my friends and sometimes they get mad at me when i don’t respond and in fact some of my friends are 👩🏼🔫 and when they wanna talk and i don’t respond it makes the chances even higher of them doing some irreversible. i don’t think you want $uic1de on your back, do you? not to mention its ruining my social life and i never know what’s going on. i look dumb when my friends and classmates are talking ab stuff and i have no clue. ALSO when i’m out with friends and my restrictions are on my messages won’t go through to me and i can’t send any and when i’m out i have to be able to contact my own parents at all times. what if i’m being chased by an axe murderer or a creepy old man (no offense if an old man made this app) is ab to r4pe me then what!? huh?! bc i can’t contact anyone and now not only do you have $uic1de but now r4pe. that’s a double whammy. just sayin. anyways as i was saying you should get rid of this app right away! have a nice day!😃.Maci May MayVersion: 1.19

0/10I agree with all the other negative reviews. Whoever made this up must’ve had an insane amount of trust issues. Not only had it ruined the relationship between me and my parents, but my brothers included. Our whole family fell apart Becuase of this app. Even though parents may have the right intentions, there is no good way to tell ur kids that u will start tracking them, controlling their data, and turning off their phones whenever it’s convenient. When u gave ur kids a phone, u gifted it to them, u may pay the phone bills every month, but ur TRUSTING ur kid to make the right decisions. U no longer should have to control their phone. It shows lack of trust and in result ur kids will begin to think that they can no longer trust u, turn to u, and count on u. Also it’s not really effective. Yes we’re kids/teenagers, but parents underestimate how smart we are. My brothers and I found out how to “hack” the app and went 3 months until our parents found out there was a way to override their control. In result they got rid of the app and just like that our family bond started to build again. If u think controlling ur kids personal phone is worth ruining ur relationship then by all means download this app. If u value and cherish the bond u share with ur kid then don’t even try this..The one and only app criticVersion: 1.10.1

This app ruined everythingThe first time my parents mentioned the app is so they could track me, and I was chill about it, until they made it to be the thing I hate! I know why they did this but I’m not the kid I was, I can sometimes misbehave but that’s what kids do. They can also close my messages for different people. What if I need to talk to a friend ,but this dumb thing that says “You can’t talk to this person”, it makes me sick! Now, I can’t even get an app I want because “They can’t trust me.” As well as I’m not close to my parents anymore because of this app it also got severe anger issues. I put more of an attitude down on others than before. Again I understand why they did it, but I have been trying to limit myself on my phone. One time I asked for an app and they said NO, I’m about to snap at this point how am I supposed to be kind if they are controlling MY phone!!! They got me a phone for a reason so let me have privacy on it. If you are reading this, and if you are a parent I think you should talk to your kids instead of doing this or you might make a BIG mistake trust me on this one. (If I have spelling mistakes or punctuation errors I’m only 11.).Not worth it peopleVersion: 1.25

Not the bestOk though this can help you block inappropriate web sites and make sure your child is safe on the road it definitely doesn’t help a lot. It displays that you distrust your child, and that will definitely upset them. Also most of these apps are useless. For example one time I was at school and couldn’t find my brother so I was gonna text my friends and my mom but my time was blocked and I couldn’t find him. I found eventually but I would have been easier just to not have this app and be able to text people during school. Just what if there was a real emergency and your child was to text that they were ok but you limited their time? Also you can just track you child on different apps so most of the features are useless. The blocking websites is good but also some parents ( including mine) would block the most common apps saying they were “inappropriate.” So just don’t get it. It will upset your kids and make them more rebellious and just nothing good. One last thing, kids will always find away behind child safety things like app so it’s just gonna be you and your kid fighting constantly and never getting along. Not the best..TstiaeusuxtxovydtVersion: 1.22

Worst app i have ever downloaded.This app makes it seem like it's for safety purposes and my parents lied to me about what it does and they control everything i do and it's not even my own phone anymore. this app tore me apart and please don't use this app with your kids unless you want to completely lose their trust and if you want them to never talk to you again after they leave your house because they won't. this app has made me self harm myself at one point in my life. this app had made me stay up till 5 in the morning crying because i want to leave my house. please under any circumstances don't download this app. it's not for safety purposes. it just makes everything worse. nobody is coming out of their rooms in my house. nobody is talking to each other. this app has made it feel like i cant even do anything on my phone anymore without feeling like i'm being stalked. this is even worse than life360. please never download this app. no matter how much a bad thing your child did to deserve this, give them a second chance. maybe even a third or fourth chance. just NEVER consider getting this app. your kids will hate you. if you really love and trust and care for your kids, you will never get this app..Toast the turtle aratrikaVersion: 1.23.3

Crap AppIf I could rate this Zero I would! To all those parents who say it’s great and it’s just kids and teens complaining I can tell you that they obviously know more than you!! Short Story: At my school everyone had a phone it was 5th grade and they were really rude to me being all like “What’s your phone number.. oh WAIT you don’t have one” OR “When will you EVER get a phone!” They were RUDE but finally when I was going into 6th grade I got one I was happy with what I got but then I got this app you have no control whatsoever it takes me 10 minutes to install ONE app and it takes forever to have it approved! It can ruin relationships And makes kids feel they can’t be trusted. And don’t even get me started on SCREEN TIME!!! I’m only allowed to have 10 yes 10 contacts. And my parents are all like “well it’s not like you will need more!” Just to get it straight I have 4 grandparents 10 aunts 8 uncles 8+blood cousins 2 boy friends ( not dating just friends) 4 girl friends (just friends) 1 brother 2 parents...need I go on.... that’s about 36 people plus I have more than what I said I’m just estimating... And to all of you like well you don’t need all of them in your contacts BUT 39 people 39! ANYWAY I could go ON but I won’t this review has gotten too long so I’ll save you time..NorthernMoonVersion: 1.13

Garbage app. Absolutely horribleOk so my parents made me get this trash app this morning because they want to track my activity and location. They said that they trust me but then they do this. This app is the most annoying thing ever. It completely defeats the purpose of having a phone and I’m a mature person, and my parents know that, but now they can constantly track my activity and my location and they won’t leave me alone. It’s annoying as heck and now they can limit TEXTING AND CALLING. The main thing I do on my phone. I talk to my friends every single day for hours and now they have to take that away for no reason. If they trust me on the internet why would they make me get this garbage app? Whoever invented this app, WHY? It’s so incredibly annoying and I can’t do anything. Im not 9 years old or however old they think I am. I am 100% mature and careful enough to not have this app, yet here we are. I can’t stand it and they’re so overly careful about EVERYTHING. Just let me live my life without being helicoptered all the time! And they can also limit any app they want, block any app they want, and put a time limit on my phone. It completely defeats the purpose of even having one..GreyhoubdVersion: 1.23.4

Ruining my WHOLE childhood!!!!I am only 12 about to turn 13 and this app has completely destroyed me. My mom has so much control over my private life it's not even funny!! She controls everything I do, but I can't do the same to her. Just because she's the adult doesn't mean she should be able to over power me that much. I am not aloud to have any apps that are 12+ or higher without any permission because this app is making parents not believe there children more and more everyday. And for me to like this app anytime soon it needs to give children a little more privacy, like: what you want to share with your parents, and parents should choose a couple of things for them to see IF there are trust issues. I think parents need to start trusting there kids more and not just giving them one time to do something wrong. Parents should never control there child's life like this app is letting them do. Children need more freedom than this. This app is also why so many parents and there child/children don't have strong relationships. If parents would realize that if they stop controlling us we'll stop testing them as much. Don't get this app unless you want to ruin relationships!!!.NhrdvhhfdVersion: 1.23.4

This App is the worst thing to happenWhen the people first created, they sat their in their chairs wondering, “Soooo... how can we find ways to make a child’s life so horrible, so they can’t enjoy life.” I’m a 16, almost 17 year old, and have had this for a while. I can’t do anything anymore, I can’t do the crazy things that any normal teenage wants to do. In my own opinion, I just think this is beyond hypocritical, because parents have done the same stupid things that we have and are going to do. They should expect it. Yeah, they should punish kids for sneak out really late, or going somewhere that they weren’t supposed to go, but what are they going to do, ground you for the rest of your life? With me, and possible so many others, this app will prevent people from ever having a social life. Parents don’t want you getting food late at night? No more going to friends house to spend the night. Friends having a party, but your parents think something bad might happen? No more parties for you. This app slowly tears a gap in the child’s social life, which can to depression. It’s an amazing thing really, seeing how a parent is capable doing things like this to their child. SO WHATEVER TOU DO, DONT DOWNLOAD THIS APP. IF YOU HAVE NO CONTROL AND HAVE IT ANYWAY, FIND WAYS AROUND THE SYSTEM..ChentyboiVersion: 1.11

My honest opinionMy mom out this app on my phone a while back. I deleted it because it was causing data problems and had been messing with my phone. Today she added it back. I already know she doesn’t trust me for whatever reason. If you want your kids to come to you i definitely DON’T recommend this app to put on your child’s phone at ALL. It’s so annoying to not have trust with you parent. She made it to where i can’t be on my phone past a certain time and to where i can’t call certain people past a certain time. I don’t sneak out, cuss, talk to random people, stay up all night, send bad things, etc. I know a lot of kids that do that and still don’t have to be tracked and have this app. I always get in trouble for being in a bad mood well i wonder why. It’s because i feel like no one trust me and it’s annoying. Reconsider this app for your kids please! Also is slowly tear my relationship with my mom away. I was told it’s so she could see where i am but than i found out she. could see everything and every move i make. Not that i do anything bad i just don’t have any privacy even with my dad. Because she has it set where i can only talk to him certain times..H•A•Version: 1.18

View from a family memberI used to have this app and my step mom was the one who downloaded it, but my mom said that i didn’t need to have it. but my step sister still has the app, and i see a TOTAL change in her. her mom used to send her to a therapist because she thought she had depression and her mom thought she needed someone to talk to. my step sister has brought it up many times that late at night when she cries, she doesn’t have anyone to talk to, and her mom still said no to deleting the app. my step sister even made a whole slideshow with VALID reasons on why she should be able to delete the app and she STILL doesn’t let her delete it, because this app creates a wall around the parent thinking that they can control their kids’ life. this app ruins relationships and causes actual mental illnesses. i’ve seen many reviews about anxiety, depression, and more. what do parents not see about that? that controlling their kids’ entire teenage years makes them a good parent. but it doesn’t. it makes your child feel like their always hovering over you, not being trusted, and makes them feel so overpowered by you. parents, if you care about the relationship with your child, please just trust them and not download this app..SodaPopJ101Version: 1.15

Not goodDear parents, we want to feel trusted and independent as we go into our teen years. When you give us a phone, you trust us to do the right thing, which is why you wait for so long. Then, you put this app on our phone making us feel like you don’t trust us to do the right thing. We feel like we are being watched all the time (which we are) and that we can’t do anything right. It makes us feel like we are bad kids, when really we just want to explore the world. How do you expect us to go into the real world not knowing anything because of the limits this app gives us. We need to explore the internet, not just be limited to to other things that will not be as beneficial. When my parents installed this app on my phone, it felt as though I couldn’t do anything whatsoever. I feel untrusted and like I’m a bad person, when really I take classes that are two years ahead of my grade level and end up getting an A in them. It makes no sense why parents feel the need to watch everything their teen does when really the teen does nothing wrong. Sorry this was so long but in conclusion, I feel untrusted and like I’m missing things that other children are not, the internet. Sincerely, a very sad child.A sad child from this appVersion: 1.15

Don't Cause Unneeded FightsI'm 16, I have a job, a license, a car, 3 scholarships, and a whole multitude of family problems all because of this app. Long after your parent or the guardian of the account deletes the account, changes the settings and deletes the account this app STILL has complete control. My phone used to shut off at 10:30pm est, so now if I'm on the west coast it shuts off at 7:30pm, it's been deleted for MONTHS. Theres been screaming matches, calling Verizon, and even a NEW phone, and this app STILL CONTROLS EVERYTHING. Not to mention that it has completely destroyed my social life with REAL LIFE FRIENDS, which has causes depression and worse, on top of that it blocks websites and numbers. It blocked me from calling the National Suicide Hotline and instead sent me to 'Verizon Wireless Phone Line', it's blocked me from calling the non-emergency police line, it's blocked me from even trying to get professional help from Suicide Hotline, CPS, and EMS. My parents are heavily abusive, my mother has even broken my finger, and this is another step closer to having COMPLETE control and distrust for me. If you don't trust your child to have their own life away from you, maybe you're the problem your child pushes away when you try to hug them and not them being 'moody'..ParkerlynnVersion: 1.10.1

PrivacyMy mom just got this app and said im getting it so she can keep me safe. I know shes trying to do that but shes also being to overprotective. It makes us teens stay up late or do things we aren’t supposed to when we get it taken off unless its just me but it just makes me feel like she cant trust me and ive asked her please everyday if she could take my screen time off and she says no. Ive made a few mistakes in the past like i stay up late talking to friends bc almost every teen is up at night, its like we all meetup irl but we talk on the phone. And recently i stayed up until 3 bc i was talking to an old buddy of mine that i havent talked to in 2 years and we were bffs. I asked my mom for privacy and she says no i don’t deserve it bc im in her household. She calls me her slave bc im younger than 18 and live with her. I know i should sleep earlier but i just wanna talk to friends like other ppl do and honestly everyones sleep schedule has been messed up since corona. Please just talk to ur kids and make sure they r ok let them talk to friends at night and have unlimited time on their phones especially during quarantine. If you guys have TikTok go look and follow “billyvsco” he post GREAT advice for parents and kids just please listen to him..IgxxiqVersion: 1.16.1

If you care don’t buyI’ve had this app for a while and my parents have been pretty lenient with it. but since school has started up, they’ve completely gone insane. our data has been limited to about 1 gigabyte a month (down from 3 in the summer) and they’ve set it to routinely shut off at 10 pm “so we can get enough sleep.” i’m a sophomore in high school and i’m involved in musical and in marching band. most of the time, i haven’t even started my homework before 9 pm. now i can’t use my phone either for important things and my grades have definitely dropped because of it. this has literally torn my family apart. when us kids and teens got our phones, it was because our parents trusted us enough with them. and now they have apps where they can follow our every move, limit our data, track who we’re texting and shut off our phones when it’s convenient for them. i get if their child is one who usually sneaks out or does bad things, but my brother and i both get straight A’s and have never snuck out in our lives. so the fact that this app is made and forced onto so many people is frankly kind of insulting to us. you guys want us to “grow up and be mature” so badly, but this is just NOT the way to do it..123abcbadVersion: 1.12

Ruined my lifeHonestly I don’t blame parents for wanting to protect there children cause that’s there job, but I want to text my friends that have Androids and I want apps but I can’t have them cause my mom. I totally understand why my mom wants to protect me because she’s a single parent and is afraid that Someone will take advantage of me so I understand, but I can save myself if needed. I want independence. I hate that she turns off my WiFi because if I try to call my friends which is possible Without WiFi I get yelled at. To all the parents that think that the phone is the problem I just want to say maybe look into why they use there phone so much I know I do it to get away and to talk to the people who save me from doing stuff to hurt myself. Kids need independence to learn to make mistakes that as soon as you take away all the restrictions they will make, but that’s a part of life we all make mistakes and we all do the wrong things but if you punish them maybe the will learn. Children just need independence and your trust so installing this app can break trust and make your child rebel so I think it’s best if you don’t instal this app onto your child’s phone..Jellybean711Version: 1.20

This is a tracker and can be invasiveInstead of complaining like most people here I am here to offer criticism about this app, now when I installed this app I was thinking that it just tracks your location, and to be fair it does but. The other restrictions on the app include seeing your child’s search history, limiting internet etc. But the thing that made me annoyed the most was the search history tracking. This was because it never showed what was or wasn’t allowed in the app or any context and also never says if they are collecting data in the background. But giving the benefit of the doubt that would make kids annoyed and would try and be more sneaky. But the thing that makes me frustrated with the app is the lack of options and information in the companion app and making it useless other than for it to collect data. And is unclear on what is blocked and what isn’t blocked. By this point I am repeating myself but by now you understand my point. Also as a another suggestion I wish they would show what parts of the app are active and what isn’t because it’s a pain for me personally not knowing what is or isn’t active..An ctrical manVersion: 1.18

Privacy issuesI’m not trying to justify any of my actions BUT, my mom has all access to my messages and with doing so she reads all my messages with my friends. She found out I used to talk to this guy, he’s not the best guy in the world, in fact he’s been arrested before, but I wanted to help him become a better person. Anyway, she told me about this and read our messages, violated his privacy by reading stuff he told me about, and trusted me with, and she violated my privacy by reading my messages with him, and other people. I haven’t gotten in trouble in a while, and with this app I did. She found out things I didn’t want her to find out, for one things that are private to ME. And yes I understand she is my mother, she has rightful access into my life, but there are things that some mothers just shouldn’t know. And it broke my trust between me and her, I don’t even bother telling her things anymore because of this. I was going to tell her about the guy anyways but she decided to read our messages. She found out things about him that I don’t want her to know, and she crossed my line of privacy. I’m about to graduate, and I need my privacy. Please..I want to die everyday:33Version: 1.20

Phone having issuesMy parents downloaded this app for me a few months ago, and there were some things we found immediately wrong. I had tons of space available on my phone (almost 6 GB) before this app, but within a week, I got a message saying i was out of space. When I checked to see what was wasting all the space, it was apps and Verizon Smart Family was at the very top of the list. It also restricted my iPhone to the point where I am not even able to text people without iPhones (androids and etc). My phone has been significantly slowed down, and I cannot text or call anyone past 8 p.m. if I’m not connected to WiFi. We deleted the app and our accounts a couple weeks ago, but my phone still sends me the message saying, “Verizon Msg: your phone has been restricted by the account owner. You cannot send or receive messages until the time of day restriction ends.” And I get those sometimes at 1 in the afternoon! This app has a lot of bugs and errors, and it’s very unhelpful. The call for help button isn’t any better than just opening the phone app and calling your parents. In short, don’t download..Wings of fire savageVersion: 1.21.7

Dear parentsDo not put this on your child’s phone. it will literally RUIN their childhood. you should not be allowed to just go and stop kids from being kids. i understand the whole tracking your kids location and whatever but the whole BLOCKING of apps and how they can just see your every move on your phone, that is just bs. being a TEEN, this is terrible for me because i don’t get to do the same things my friends get to do, let alone the whole rest of the world that isn’t put through this torture. this needed to be said. this app is not okay. i agree with all of the other negative reviews. there was one about trust. a parent should TRUST their child to make the right choices, not just go and block everything and read their every text. your parents NEED to trust you. you will never know how to make big decisions in the real world if your can’t make the decision of adding a guy you don’t know back on snapchat. i hope parents learn how to TRUST their kids. i can’t wait until this is taken off of the app store. honesty just give me life 360 and i don’t give 2 fuks cuz it’s not as bad as this. that is all i have to say.Wl427Version: 1.15

Wish i could give 0From a personal stand point this app destroys a kid. turning off your kids phone at night is not the way to discipline. not only does it ruin the trust between the kid and the parents. it gives the teenager anxiety, feeling stuck no one to talk too. at night is the scariest time for teenagers, no ones around, no one is awake. with this app if they were having suicidal thoughts, or thinking about harming themselves. they wouldn’t be able to call the suicide line or even a friend, think about that. you lose your child because there aniexty has gotten so bad or there depression and they couldn’t call or text someone to help or talk to them. i’ve seen many teens lose all happiness due to this app. IF YOU DONT TRUST YOUR TEENAGER THERES OTHER WAYS OF DISCIPLINE. you are ruining your relationship with you child because of this. personally i have been stuck in the situation where i self harmed and didn’t have anyone to call. nothing it causes your child to feel lonely. if you download this app your overpowering, selfish, learn how to treat your kid with respect. you are a horrible parent if you don’t realize what this does to a child..Try again loolVersion: 1.15

Breaks trust and ruins relationshipsTo be honest I hope my parents find this and read all of the reviews because they are all true. It’s just makes me mad because my parents know that I am not the girl or person to send photos or search up stuff. And they could have a pro person to look into my phone to see even before I got the app that I never did that stuff and it just breaks my heart that my parents think I would do that. Also it also makes me mad that they don’t think I am reasonable enough to go to bed at a appropriate time with a phone of with out. It just makes me feel like they don’t trust me and they say it’s to protect me and I understand tracking me or whatever but stalking me and limiting me on everything. This app makes me feel more like a prisoner than a regular teenager or daughter. I also understand my search history and stuff but everything else is down right stupid and unnecessary. And makes me insanely sad that they don’t trust me when they know that I’m a responsible teenager. Also it’s not like they made mistakes when they where teenagers, they were able to be regular teens, and this app takes away being a regular teenager..Madds2006Version: 1.15

Horrible app, take it downAs a teen myself, my mom got me this app and I completely understood because I had broken her trust recently and it made sense even in the long run to monitor my phone usage, but this app was not the best idea. My phone is basically useless I cant do anything on it, when she blocks something she doesn’t want me on (such as inappropriate content, etc.) but when she did this it blocked all of Google and I can now not look up anything, my phone has started to stop working and everything she didn’t block stops working at some point as well. With location, it always says I am 4 miles from where I actually am causing many fights between me and my mom when I go out. Limiting texts doesn’t work ether, it only limits TEXT MESSAGES I have an iPhone so it doesn’t limit my iMessages and when I do run out of my text limit it doesn’t refill every month so I am never able to text any of my friends with androids. If you’re going to use a parenting app use one that works, not this crap. Prepare your kids for the dangers of the internet, don’t just get a crappy parenting app..Purple hair anime kid uwuVersion: 1.23.3

0/10 this is sickeningThis is probably worse then life 360 whoever created this app just wanted to tear apart familys and ruin children and teens child hood dont give ur child a phone if ur gonna control it u gave it to them its not a "privlage" or your phone it doesnt matter if you pay for it u gave it to us as a gift and the fact that parents feel the need to try to control my app activity, web activity, texts, calls, location, ect. ur a horrible parent and i mean HORRIBLE if you make ur child download this do you really care that deeply to control your childs every move its not for "protection" or the face that u "care" you want power and you know how mentally damaging this kind of app can be to a childs mental health, the way they end up, and familys a child is human to and deserves the right to privacy and controlling there own life this is the worst app i think ever created like are you trying to slowly kill us this is not good parenting in fact i truly think parents who have the nerve to make there child download this app most definitely does not deserve to be a parent a child is a gift that you were given so dont treat your lifetime gift like this!!.Izzy Siersdale🌶Version: 1.18

I don’t think kids should have thisI am a kid myself and I can explain why this app is not very good. My dad has this app and set it to where I can’t use my phone after 10 pm. I don’t think it’s very fair because I enjoy using my phone at night and my sister has a tablet and she has no things on it to stop her from using it late at night(she is 5) I think it might just be my parents but I don’t know. Another feature I highly don’t like is the feature where my parents can see who I text and call. I just like to text my friends at night but my dad can always see who I text and I don’t really like it that they can see who I am having conversations with. That stuff is my privacy. Also the app makes it so you can not text or call people the do not have an iPhone and most of my friends don’t and when they need something from me or they need cheering up I can’t help them because of the app and it makes me sad. There are probably more features but them are all my parents use for me. I just don’t feel like a 12 year old needs them features from this app on their phone..12 year old pre teenVersion: 1.17

Hate it!!😤😤I hate this app!!! I am old enough to be trusted. I have good grades, do all my chores when asked, and stay out of trouble I should not need my parents watching everything I do on my phone. I understand that I am a teenager and I am on my phone a lot but it doesn't mean that you have to see everything that I do. It is MY phone that has MY stuff on it and you don’t need to see what I am doing. Also, you should not be able to pause my internet whenever you want because I need to use it and when you pause it I can’t do anything on it. I am at school for almost 7 hours a day and when I come back I wanna be able to use my phone without you looking and checking everything that I do and if you think I am doing something “bad” you pause my internet. Lastly, you shouldn’t be able to see all of my texts. When I am talking to my friends you do not need to be in our conversations because you are not involved in it so you do not need to know everything we talk about. It is my business and you should not be reading everything me and my friend say. This is a HORRIBLE app that no parent should ever make their child get..Jamie DallasVersion: 1.11

Good idea but very annoyingSo this app is overall very good. I enjoy being able to send my parents location check ins and stuff along those lines but it’s really annoying as a child. Most children are on here ranting about how much they hate it but I don’t hate it at all! It’s just annoying to have. Today I went to download Snapchat. A app most kids have now a days. But it won’t load it won’t allow me to message or do anything. And I hop onto google and it said vnp can cause these problems, I was just going to simply turn it off set up my account and then proceed to turn it back on, because again it’s not a bad app and I do not mind it at all. It won’t let me switch it off. I get why it does this but really. And when it turns off for like the split second it shuts down Bluetooth, WiFi, and cellular data. It’s also annoying because it notifies my parents when I arrive home. It just gets annoying when my mother and father scream their daughter is home when I arrive home. It’s a good idea but I just wish I had a little more freedom. But I do recommend for younger children!.Cookiemonster908Version: 1.13

This is the worst, and most invasive app I’ve ever seenLet me elaborate on what I mean by “invasive”, basically what I’m saying is that this app forces you to install a VPN Profile on your phone that basically tracks your browsing history as well as app data. The worse part about it is that you can’t turn off the VPN for times where you don’t want to be tracked! You can literally search something and it logs it no matter what, the app data is extremely in accurate it only understands certain apps and others it categorizes them as like maybe a webpage, for those of who have an iPhone with iOS 12 and up you know about screen time already, so if your parents want to track your screen time don’t download this app. Honestly for anybody considering downloading this app I honestly recommend thinking twice before doing it, it could turn out to be the worst decision you’ve ever made. Please don’t download this app if you have to then delete it and re-download it at all costs so it doesn’t track you and just sits there, don’t verify your device and start letting them track you it won’t be good, it ruins relationships!.HonestReviewer0Version: 1.18

0/10 BREAKS TRUST!!!I have this app on my phone, i'm a 13 year old girl, that gets A’s and B’s. I don’t do anything wrong, I don’t sneak out, I don’t cuss, I’ve never done anything wrong. My parents bought me a phone in 6th grade, and said that I could be trusted. Then I saw this app and I asked “What’s this?” they said that its an app to where they can see my location, my messages, who i'm texting and calling, what i look up, etc. In my head I said “So.. you “trust” me, but yet you can see everything I do...”. My whole family has this, and Ive never understood why. Yeah, it helps monitor your children, but this app seriously blocks everything from you. It slowly tears your trust away from your parents, such as mine did. Most apps are blocked, and I cant download anything. Thanks Mom. I highly recommend you DO NOT buy this. If you’re a parent reading this, you are just showing no faith in your children. You bought them a phone, trusting them with it that they wouldn't break it. This app shows the child the exact opposite. It shows you do not trust your child with whatever they do while on their phone..HskxokalwlowVersion: 1.14

Doesn’t work correctly- honestIt was fine when I first got this app, things worked, it was annoying that I couldn’t do anything after 10pm but it was fine because I usually go to bed at that time anyway. Now it shuts my phone off at 3pm. Meaning I can’t call, text, use social media, look at emails, or even do my school work. Now let me tell you why shutting everything off it bad, if you are out and about and badly need to call someone, you can’t. Sure it has the feature on the app, “pick me up” but our parents aren’t the only ones that we need sometimes. I also use calling to call my friends if we just need someone to talk to. This app restricts so many things that I find important. Also with the restricted text messages thing, people need talking to, or I need to send a text to someone because I can’t leave them on read because that’s rude. My dad said that he didn’t put any restrictions on at 3 but it just still shuts off. He doesn’t know how to change it. Until he deletes it, my phone is useless after 3. What’s the point of a phone, if we can’t use it like a phone??.JimmmmmmmybobsVersion: 1.15

TrustAs a 16 year old who has good grades (all A’s and B’s) I don’t mind the fact that my parents can see my location because they would bug me about where I am and what i’m doing with or without this app. it’s annoying but understandable because my parents want to know i’m where I said I would be. The feature I find highly annoying about this app is the fact your parent can chose when your phone shuts off. I know being on screens all the time isn’t good but my device is how I contact my friends. I don’t stay up late super often but when i do i’m facetiming my friends or texting them. Why should I be limited on the amount I can talk to the people my parents know. It ruins my trust between me and my parents. I feel like they don’t trust me to be responsible and like I don’t have the same amount of respect that they had when they were kids. Instead of being in your child’s business all the time with this app i recommend you build your relationship. Take your own advice and get of the phone. Spend time with your kids to build them up not make them resent you..Neji LoverVersion: 1.15

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