Online Portal by AppFolio Customer ServiceAppFolio, Inc.

Online Portal By AppFolio Customer Service

  1. Online Portal by AppFolio Customer Service
  2. Online Portal by AppFolio App Comments & Reviews (2024)
  3. Online Portal by AppFolio iPhone Images
  4. Online Portal by AppFolio iPad Images

The Online Portal is for residents whose management company uses AppFolio Property Manager. Stay connected to your property or association manager and enjoy instant, on-demand access to your one-stop shop for the information and tools you need.

• Pay rent or dues and set up automatic payments
• Submit and monitor the status of maintenance requests
• Access important documents like inspection reports for tenants and meeting minutes for homeowners
• View and download your lease agreement
• Homeowners can submit architectural requests and view association-related events

Online Portal by AppFolio App Comments & Reviews

Online Portal by AppFolio Positive Reviews

Works well enough; no iOS notificationsThe app has a setting option to enable notifications, but they never appear and 'AppFolio Portal' does not exist in the iOS Preferences 'Notifications' section alongside all the other apps on my phone that offer various push notifications. For a multi-year lease where the app is rarely ever opened (because there is nothing to see), optional push notifications would be ~very~ useful for things such as: - New Document Added - Payment Received - Balance due exceeds autopay amount (keeping in mind that some people may have multiple autopays each month, for example drawing from separate bank accounts for roommates) - Maintenance item response received --- Separately, it's not clear from the interface if older payments / documents / maintenance requests are hidden / removed. Even if the files are deleted, a full history should be available (e.g. by having an old filename and its upload date still displayed in grey, with an indication that the PDF is no longer available online). --- A messaging feature similar to the maintenance request, perhaps under the existing 'Contact' tab, would be nice as well (as would an option to submit in-app feedback to the AppFolio developers.) Finally, a tab containing copies of both the current ~and~ original lease (not hidden in a long unstructured list of other documents) would be quite helpful..Version: 0.9.39

✨First impressionsSo with my current moving situation this app was found very helpful. It was quick and efficient. I was quite surprised honestly. The app it’s self is nice and self explanatory. I find it pretty convent. Since I live with 3 other roommates, we can login into our own account and see what’s left to pay as a whole. (That’s is one of the main reasons why I like it.) Since I started using this app I wanted to explore what else they offered. The more I look the more I found. This app also provides insurance for you house if needed. Pretty good if your just starting off, I personally like it myself. Again this is my first time using this app. I don’t know if there’s a big bug but, we’ll see! (haha BBB) 5 stars for me!.Version: 0.9.6

Maintenance Howard RoquemoreAbove and beyond I just wanna say thank you for the maintenance of Howard Roquemore when I called, they sent him right out to fix my fence and I submit a order for the back window was cracked and couple of days later he was here taking care of that problem and he asked if he needed anything else done while he was there and I told him about the lights in the front and I had the bulbs and I was going to put them up and he said no I got it I’ll take care of it so I just wanted to Thank you so much I appreciate what you have done...Version: 0.9.59

New version not workingThe new version that was available one week ago approximately July 15, has blocked my account, and no longer accepted my password. I then hit reset password and reset email was never received. I did it again, still not received. I had to have the property manager, who is really an excellent guy, reset my credentials and I had to register all over again. My recommendation is that app folio test new version on iOS before they let people download the latest version..Version: 0.9.12

Excellent AppThis review is a correction/update to a previous review. I had some initial issues trying to access the app. As it turned out, the issue was due to my landlords error. With the help of Joe Saldana we were able to get the issue fixed. Now that I can access the app, i find the navigation intuitive and easy to use. I’m so happy that I don’t have to write any more rent checks. I can pay my rent with just a few clicks..Version: 0.9.50

Simple, Quickest way to pay Rent!!Thankful my landlord choose this app/website to allow us tenants to pay rent this way. Just found out about the app today after I logged into my renter lease website where I stay at. The app popped up at the top of the website and I clicked it, read the content of your app and downloaded it. I’ll be using this from now on until or unless they Change their ways for us to pay rent again..Version: 0.1.0

Needs more additionsAs an owner under payments, if there is a credit on my account and something needs to be paid the app needs to offer (the first 2 you have) bank account, credit card, (add this) ANDDD a radio button to APPLY CREDIT. If youre choosing not to do this, then there needs to be a way to click a radio button & have credit returned to the bank account listed in saved info. Thank you.Version: 0.9.11

My apt complex rental office is no longer our rental office and i can not access my new acctI am so confused because never had an issue with a website like this before. My rent is gonna be late . The email is wrong and can’t fix it. How can I change the email on the new rental office website ?.Version: 0.9.51

Great way to pay rentI’ve been using this app for about 3 or more years. It was simple to set up. A few clicks of buttons rent is paid. When I had changed the bank account to pay rent it was not a problem. I like I have a running record of repair requests. I’m glad I don’t have the stress of mailing in a check anymore..Version: 0.9.5

Used to work (edited)I was liking the app fine but it has stopped working for the last month for reasons unknown. No update needed so I don't know the problem. Can't get in at all it just keeps saying there's an error UPDATE: the developer reached out to me very fast and helped me fix this issue! It's now working prefect again!.Version: 0.9.1

Love This App! ❤️I find this mobile app to be user friendly! extremely convenient way to pay monthly rent, especially using/chose the monthly re-occurring option...one less thing to do each month! it’s also an amazing and easy way to request any maintenance issues...❤️ this app!.Version: 0.2.0

Convenient but has an annoying bugI love that I can use this app and not have to go to the website, however, it’s really annoying that it has a scrolling bug. Sometimes when I’m scrolling in the app, it just stops for a bit and I get stuck. The waiting time before it fixes itself is variable, too. I really hope you fix this as soon as possible..Version: 0.6.2

Basic Features MissingThis app allows you to view PDF documents from your organization, however, once you’re finished reading, there’s no way to close the document and go back to the app. The PDF viewer has no close option, so you are forced to close the app and go back in to read the next document.Version: 0.9.13

Not able to make a maintenance requestI’m not sure what happened, but I’m not able to make a maintenance request anymore. I tap on the “submit a request” button and then it leads me to a page with no options to write anything. Please fix this bug!!.Version: 0.9.10

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