CESCO Digital Positive Reviews
Needs work!I was able to view my documents but some of the information is outdated. It still showing a car that hasn’t been registered in PR for over 10 years. The app will not allow me to continue when I tried to schedule an appointment to go to the office. It shows all the CESCO locations but the calendar doesn’t load. If this app is meant to make it easier on everyone, they need to work on it..R1J2A3Version: 2.2.2
Unable to download for printing the Vehicle License for the car tag (marbete)I used to download on time the license of the vehicle for the car inspection and renovation of the car tag, and for this time, for the renovation on June, I was unable to download the document because is block, I went to the Inspection location, they did the inspection and also they couldn’t download the document..BruceJawsVersion: 2.7.12
Logs out/App Icon not loading correctlyApp’s home page icon looks black and white and incomplete, app logs itself out while being used, turns VACU-ID switch off.
Really like having all my driving information, payment options and official certifications available without having to drive to DTOP..Adriel DBVersion: 2.6.2
Unable to upload VACUID onto Apple WalletApps works great. I was able to renew my license swiftly and easily through the app.
There is a small bug where the app crashes and closes out when trying to add your VACU ID onto Apple wallet.
As a suggestion- the global VACU ID should also be allowed to be loaded onto the Apple wallet for ease of access..Gabriello.86Version: 2.7.3
Great start, need to push for data accuracyInformation was not updated nor accurate. I had payed a fine in person last year and it is showing as unpaid right now. It may be caused by inaccuracy in DAVID. However, consumers expect accurate information when a service is launched..Yeo7kishVersion: 1.0
Best gov. appThis app exemplifies that great things can be done by the government when it puts its mind and focus to the project and leaves politics aside. Kudos to the developers and team.
(Small bug: the “add to my wallet” function is broken on the most recent version.).Edwin E.Version: 2.6.9
Not bad…So far it’s working for me. The only problem I have with it is that it keeps telling me I have unread notification when I have read them all. I don’t have an option to delete the notifications. Fix that and it’s a good app..JavishprVersion: 2.6.1
Vaccine CredentialYou need to update so all of the months appear and can be selected for the second dosis. In our case we got dosis at the beginning of March and the second one on the 31. The option for that date was not available for the second dose..Rpabon81Version: 2.6.0
They Disable the App When You Most Need ItThey force updates on you without warning and disable access to the old version when you most need it. I get a “Waiting” message that never ends. Especially on a Saturday. Unreliable. Best to carry the damned card at all times..Barracuda0224Version: 2.6.10
Unable to register for Vacu IDWhen trying to register for the Vacu ID I was unable to fill the date as I received the second dose on the same month as my first one. You should be able to select the month and not impose by the app. Please fix it!!!!!.T.KuilVersion: 2.6.0
It works at leastIt worked perfectly for me ( iPhone 7 Plus, latest iOS ) just make sure to put the correct information. But it does need to be updated, it says my marbete is expired when its not for at least another month..RespectMan77Version: 1.0
Notifications BugI have 7 notifications and there is no way to dismiss, there should be a way to dismiss the notification so the badge disappears.Cliente ConcienteVersion: 2.6.1
Several Issues1. In Puerto Rico the majority does not understand or handle English. Therefore, it is a Government instrument paid, but not accessible to all.
2. I bought the new “marbete” on June 28, 2021 and it indicates that it is expired.
3. It should provide a way to contact and attached documentation to inform CESCO of misinformations, etc..YrenemVersion: 2.6.2
Great Start!!!Is definitely a game changer for CESCO, yet it could be upgraded to include Driving Record, Test Booking, among other easy transactions. DOT should also add functionality or create independent apps for ATI (Public Transportation) and AutoExpreso (Tolls), maybe even a 3-1-1 to report traffic lights, potholes, etc.PRSupportVersion: 1.0
Months not appearingWhen selecting the month of the second vaccine dose the months of January and February would not appear in the drop down list. It will start at March. Dev you need to fix that..R3mleVersion: 2.6.0
Can’t add 3rd dose informationI still can’t be able to put my 3rd dose information in the app after they announced it publicly that the app have that option available..Jordy AnielVersion: 2.7.3
It doesn’t workI have been trying to pay a fine without success..Carlos diaz 21Version: 1.0
Thank youI appreciate that CESCO is becoming more technologically oriented. I hope CESCO and the government of Puerto Rico continues to expand it services on line. It makes it less frustrating to deal with a government agency.
Thank you.LSEPRVersion: 2.6.5
NotificationsAlert and notifications cannot be deleted. Needs to improve this section..Elix27Version: 2.6.2
Valuable but needs improvementAlthough it provides valuable information. I was not able to pay any fines using 2 different credit cards (both VISA)..LtpcosVersion: 1.0
Great improvement with Vaccine IDThe app works perfectly and adding the vacu ID to Apple wallet is excellent - is it possible to also add the drivers license to the Apple wallet?.Ampm18Version: 2.6.8
NotificationsHow to delete the old notifications? But in general’s this app works very well, keep it up.A.PoolVersion: 2.6.2
Things to addIt would be nice to add the handicap sticker to our info. when we have one. thank you.20HessCtVersion: 2.6.14
Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 2.11.1
CESCO Digital Negative Reviews
My drivers license needs to be renewed and this app is uselessI’ve been trying for the last 10 days to get this app to set up an appointment to have my drivers license renewed, but the darn thing keeps giving me one error after another. Not allowing me make it past the Appointments option in the menu. And even when I finally can, the system dosen’t even make it past the schedule either, so I can’t find the most available time to go. On top of that, I can’t even digitally renew my license, because there’s a document or two that’s missing. But the system dosen’t warn me which documents I need to bring.
Update: I still haven’t been able to get an appointment so I went ahead and called them. And after waiting 20 minutes I finally got someone on the phone. I tried to ask them to set up an appointment only for them to tell me to just use the app. But when I tried to explain why the app won’t let me, she hung up on me. Congratz, Cesco, you just won Worst Department in the World..SurgeofGamingVersion: 2.6.13
2 steps authenticationPlease can the creator add 2 step authentication to the app and website, I’m having the problem that someone had all the normal information to log in to my account and every time I went back to the app it ask me all my information again even if I selected remember me. So I did the test and yes is someone login in from another device. Is a big problem since we can do title transfer in the app if the car is paid off (not quite sure how it work, I don’t know if we can do the whole process of title transfer in the app, but if we’re able to do it the person can do it easily because it have my personal information). I hope the creator take the security seriously. I’ll give better point if I see a change. Thanks.BoomchacalacaaaaaVersion: 2.7.10
ApplicationThe opposite issues the work ID section still is not functioning correctly the bugs are numerous honestly you can hire a college individual who just started coding and can probably make it work better in half the people are employed by you if you had this done by an employee if you paid a contract to do this job boy you got royally screwed you need to see them get back your money in for them to do the application correctly for free and send a message to other people who do contact with you don’t give us garbage when we pay. you want to change the reputation and the way the people in the world view your country and your government please do not doing yourself any favours by continually doing bad stuff..Sir knowsVersion: 2.7.5
It’s the worstSo now today it still gives you a sorry error but now a banner pops up asking if you want a COVID card and when you say no it kicks you out. Verification for emails are horrible never received a single one. How about verification by cell phone number text? I’m waiting to pay my ticket and I only have 15 days for a discount. I don’t know where these locations are so paying on line is the best for most people that are not from PR. They should extend the discount for 30 days or as long as it takes for you to fix the on line forms..Vgonzal220Version: 2.7.4
Good app with issuesGood app. However, I was not able ro input my vac. info because the time between the 1st and 2nd shot was only 27 days. So the app arbitrarily assume the next shot occurs at any month following the month you took the 1st shot. In other words, it your 1st shot was on the 3rd, and your 2nd shot occurred on the 30th of the same month (because you got a called from the vac. center that shots were available), the app will not allow you to input the 2nd shot info for the same month..HLucky##Version: 2.6.0
Urgent attention is not working at all!!!Is not working. It now appears to be some type of “offline version” and only gives me the option to “see my ID” but when I try it appears a white background and then it suddenly closes. There’s no sense on having an app ocuppying space in my phone but still can’t do nothing with it and I used it often for my ID… try to fix this please!.Gri VVersion: 2.7.10
Unable to change address in licenseI am set to renew my license digitally. I follow the process and informed CESCO via the app that my address has changed. I’ve been trying g for two weeks for my license to change addresses. When I click on the option to change address the system tells me that there’s been a recent change in address but DOES no changes my address. Someone fix this app.Mychro5Version: 2.11.1
I need App support!When I put in my info I incorrectly entered my email address and since I had already registered with my correct email, it keeps telling me someone already has that email! That someone is me! But it will not let me correct this error.
Please tell me how to get hold of tech support!.Cant pick a nameVersion: 2.7.10
Stop this nonsenseThis app has way to many bugs, cant pay fines, doesn’t show the updated documents. The isn’t connected to the auto expresso so fines when paid can be erased from car license. The app freezes or breaks the trying to load the id. Its not working correctly for the vaccine passport, says data is unavailable. This is a disaster!.Francois0730Version: 2.6.0
Can’t pay finesI can see all the fines that I have but it won’t let me pay any. None of the fines appear on the app but once I enter to the certification the fines appear. Would like to be able to pay my fines online and not have to make the long lines in person to see 20 people to tell me I have to buy stamps and then be able to pay the fine. The system need to be fixed..GkldvVersion: 1.2.4
Vacu idI had tried several times and I can’t complete the process i had tried sending emails with my validated information and i had no response
I had tried to call the telephone numbers given to call the health department and they seem to be disconnected
Is there anything more i can do to complete the process?
Thanks.DxcftyuiopmnhVersion: 2.6.2
Update need itThis apps use to work great. Now every time i try to use it. Ask to update the app first. But there is no update available. You need to keep updating your app so the functionality between the app and the IOS stay up to date and work whenever the IOS upgrade happens. Now this app just occupy space in my phone..Antilles 01Version: 2.2.2
Can’t pay finesPassed all process and an error that payment can’t proceed at the moment. A friend do the same and same error occurr. Puerto Rico does it better!! Nothing function well. Don’t waste your time or phone memory downloading this app. You just can look your info exactly as going to the website, thats all..Ricks ApparatusVersion: 1.2.3
Frustrating- constant errorsI have tried doing a few things via the app and it feels almost impossible. Constant errors and the app closing itself. I’ve tried every trick to push through and sometimes can get a few pages in before it kicks me out again..Lov3hollyVersion: 2.7.4
Does Not WorkThis app is a waste of time. It does not function properly and you aren’t able to complete any transaction on it. There is also no customer support so when another error pops up, there is no one to speak to. I would give it zero stars but that is not an option..RetiredBeachBumVersion: 2.7.11
Request in ProcessDownloaded this stupid app, I went well signing up for an account until it asked me for my COVID shot data, like I carry that on me anymore… IT’S 2024! Then it says “Request in progress… This process can take up to 48 hours”. I deleted the app after waiting 13 days and never got my account setup..Parrot_bayVersion: 2.11.1
Vacu ID errorI have tried for over 2 months to get my vacu id processed and an error with validation keeps popping up. I call department of health all information is correct. They tell me Delete app re install and try again and again And again…..JeamandyVersion: 2.6.8
Constant problemsI have to erase the app and downloaded every month. I set up the pun, it recognizes it a few times and then it does not. After three times it freezes me out and I have to enter all my data again. I have tried using different combinations and nothing worjs,.Ricn1000Version: 2.7.6
HelpIt says there’s a fine on my license I have proof that I have paidThe ticket there’s not an option or an email you can write to them because of the pandemic everything is close . again like I said is there any possible way that we can get in contact with him by email to show the evidence look at they can take this off my license.EckojordanVersion: 2.0.0
Older iPhone with iOS 12There is no app for iPhones 7 or older, so it will be impossible to obtain and present the VAC ID at any location (they will not accept the original card). I Could spend $1,000 for a new iPhone, but then I will have no money to go out!.CiclowisoVersion: 2.0.2
Government AbuseThis app is a testament to the state of mediocrity in which government agencies operate in Puerto Rico. Absolutely nothing works. Schedule appointment? “Ops, we don’t know how to program that just yet”
Ask to renovate? “We don’t quite really do that yet”. It’s just a visual, nothing works. The only info you can access is the one you already got..DevastorjabsVersion: 2.4.0
App crashes a lotIt a great update to having to wait in lines for hours but on the iPhone the app crashes a lot. When trying to add the vaccination id to Apple wallet and randomly too. Wish this was fixed.ZackamoooVersion: 2.7.3
App not optimized for iPhone 15 Pro Max and Dynamic IslandWhen using the app content is being shown behind the Dynamic Island on iPhone 15 Pro Max. Also the back button is almost behind the time on the top of the screen and I can barely use the back button..PucholsVersion: 2.9.3
Issues with Vacu IDIf you got the vaccine during the same month in the second date you don’t see the month you got it. Like if you got both doses in April in the second field you don’t see April..TonyPsiVersion: 2.6.0
Vacu-ID ProblemsI filled out my Vacu-ID information and have been waiting more than 48hrs for the authentication process. Whilst this is going on, many of my friends info has been authenticated in minutes. Not very consistent..RockanroleroVersion: 2.6.0
Error Error sorry!Si funcionara como se supone sería un súper App, pero son muchas más veces las que me dice “Error Error Sorry” que las veces que me deja conectarme.
If it worked how it’s supposed to, it would be a super app. But, I can’t count the times I’ve tried to
Connect and get an “Error Error Sorry” page. Very few times I’ve been able to log in..MarciapachecoVersion: 2.7.9
As useless as the websiteWas unable to pay a fine after multiple tries. When entering information the keyboard doesn’t enable. After finally entering all the information, it says it was unable to process payment. Even their spelling is defective. Shameful..Glorics77Version: 1.1.0
Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 2.11.1