BitMart: Trade BTC, ETH, DOGE Customer Service

BitMart: Trade BTC, ETH, DOGE Positive Reviews

Misleading please readSo I didn’t do much research into this app a buddy used it so I said I’m gonna try it since I was using another crypto app as well. Everything was fine the deposit and market orders and exchanges all worked quickly and efficiently BUT when it came to me wanting to withdraw so I can put into my wallet it didn’t go through immediately I did some research and a bunch of people said they were scammed so I was like no way I’m losing out on this money. I ended up trying to connect to their customer support got disconnected 4 times adding up to a total wait time of 10 hours which is horrible long sorry short took 36 hours for my withdraw to go through and 10 hours of waiting for customer support to never get a hold of them. I did get my withdraw but it was a stressful experience. Be careful be smart and do your research.Jojo6497Version: 2.5.0

Highly recommendedUse my referral to get 40% commission - GnBwX7 - Read entire review! You can exchange cryptos for other cryptos Which is really cool. Endless advantage points on this app. Great swapping app Highly recommend Cons: sometimes I get signed out when I re open the app an I have to sign back in. Wish they would fix this.! ( kinda scares me) Does not show your balance under whatever crypto you have in the market. You have to go into your assets to see it. You can’t change the percentage change to the last price or your equity or today’s return or total return. But you can see these if you click and go into it. Very smooth , fast , easy functioning layout. Takes a couple days to get used to the way it works. But it’s really comfortable the way the assets are set up. Tons of crypto all at the touch of a finger. Most of the newest cryptos are on here too. And the buy/sell and swapping is instant. I love this app. Really really good app I’d prefer it over Robinhood honestly. Lots of coin info on the statistics page and vivid graphs to read.JAYCRYPTOADDICTVersion: 2.5.0

Never had issues with deposit or withdrawalI’ve seen a lot of reviews regarding withdraws and deposits. I wish I could post pictures of a flawless account, but the review doesn’t let me. I have had ZERO issues with withdrawal or deposits. None of my money has gone missing (except for a couple bad scam coins) when you withdrawal your money BitMart provides a detailed list, step-by-step, follow it and you should have no issues. Including the proper memo is key. Also, my favorite way to withdrawal is from BitMart to Coinbase direct to my bank. I typically convert everything I’m cashing out to Stellar Lumens XLM. Its very quick and typically low fees, then send to Coinbase, then cash out, then deposit to bank using method of choice ( instant or not instant) I truly believe if you had issues cashing out then you didn’t follow directions, provide proper memo, or used a wrong address. Triple check your steps before you send the loot. I recommend sending a smaller amount first as a test to ensure you have the steps properly completed..Robbers4wallStVersion: 2.10.18

Over all a great appI read the reviews and was hesitant to download this app. After installing and learning to use it, it’s a pretty good app so far. Some things could be reworked like better tracking of purchases and where you are in profits or loss. I used Coinbase as a portal to transfer crypto to the app from one wallet to another. No issues putting money in. I a, waiting for approval for withdraw to be enabled. If that finishes this app is worth it. I am making really great money with crypto using this app! Almost every thing I invested immediately paid itself off and now it’s mostly sitting on profits waiting for a trip to the moon with everyone else👌. Give this app a chance it’s pretty good. Build your own opinion because I haven’t had any of the issues I read from other reviews. Good luck see you at the moon.TedronymusVersion: 2.4.9

Loved this platform but it’s not in NYCI used the platform and loved it because you could buy crypto that’s hard to find on other big platforms. Easy to exchange cryptos for other cryptos etc. but got stuck after I submitted some ID check I regret, as I no longer can use it being a New York resident. I wish New York would let adults trade freely. They allow casinos and strip clubs but don’t want people to invest. They think this is the Stone Age. Anyway, I had to fight to get my crypto transferred out. Now I wish they could get licensed in NYC or I hope to find a equal alternative that offer the wide selection of crypto..IbgamingVersion: 3.0.10

Great mobile for CryptoFor a mobile crypto app, this one’s pretty good! I generally use Coinbase Pro on desktop but their exchange doesn’t offer a major of cryptos so i found my way here. The variety of coins offered here is what i found appealing because i prefer to invest in up in coming crypto like link and apl to diversity my portfolio. While i still use coinbase pro for a major of my trading, i use this app for all the other cryptos not available on that exchange. This is a great app and highly recommend if you’re lookj g for a mobile crypto exchange (note you can also access your account on desktop so it’s very user friend).BrickUltraVersion: 2.0.0

Simply outstanding! Safemoon!Stop ripping your hair out and look no further this app is secure. Reliable and does not glitch, and it offers 2FA security which is hugely beneficial to ensuring that your account stays yours. I came to BitMart because I was trying to purchase Safemoon! And yes it is here on this app and yes you can purchase it. I didn’t realize all the other crypto‘s that I can use and purchase on this app. It works without a glitch unlike other apps which freeze. Either way I’ll be using bit Mart do to SAFEMOON purchases for most likely the rest of my life!.Disck52xm9H@teog81Version: 2.5.0

It works for SafemoonLook not sure if some of the reviews are bashers but the app is easy to use. It looks like they have revamped site based on older reviews. I signed up 3 days ago. only came here for Safemoon. But finding a lot more available and easy to trade. I did not buy with a card or I sent coins from my other wallets. Yes you have to confirm email and ID to withdraw. It’s an exchange. Anywhere else does the same. But after its confirmed, It’s almost Better than some of the big ones. I have exodus and Coinbase..GhostTrain77Version: 2.5.0

Real person, Real ReviewIt took me a minute to figure out and I have Thousands of dollars in many accounts so it’s always nervous for me when I put money into an account but I really love this app and it’s becoming my favorite exchange. Yes, you can use your debit card to buy coins on this app. They have tutorials that will show you everything. They also use 3rd party platforms to ensure safety for its customers. Not sure why everyone is saying bad things on the internet. Great app and I bet it will get even better..FinchGleoVersion: 2.5.0

YOU WONT REGRET IT, better than any other app.Use my referral to get 40% commission - hSxPcU - Read entire review! You can exchange cryptos for other cryptos Which is really cool. Endless advantage points on this app. Great swapping app You have to go into. You can't change the percentage change to the last price or your equity or today's return or total return. But you can see these if you click and go into it. Very smooth, fast, easy functioning layout. Takes a couple days to get used to the way it works. But it's really comfortable the way the assets are set up. Tons of crypto all at the touch of a finger. Most of the newest cryptos are on here too. And the buy/sell and swapping is instant. I love this app. Really really good app I'd prefer it over Robinhood honestly. Lots of coin info on the statistics page and vivid graphs to read.MaxJankVersion: 2.8.0

The best variety of “altcoins”I’m a sub penny investor and the best place I’ve found to do this is on BitMart. I have been having a great deal of fun finding smaller startup coins to invest my money in that are super hard to buy otherwise (I don’t understand pancake swap) With that being said, message to the devs. Can you please add the option to add commas to the assets page. With millions of coins it would make it easier to read and tell exactly how much I have. Thanks!.Even13flowVersion: 2.5.0

Bitmart is great because it saved my crypto holdingsAfter grinding out my holdings somehow skyrocketed. But, I needed to find a place to continue to trade. My previous exchange offered a US model. However, it was Bitmart hosting holdings of a number of coins I traded actively on the previous exchange. Once arriving on Bitmart I’ve been able to access all the tools I need to see the silver lining in the meme coins..CTSUTTERVersion: 2.5.1

Bad reviews must be by noobsI gave this app a shot cause I wanted some coins I could not get anywhere else available to me. I almost didn’t get it after seeing the poor rating, but I’m thrilled I rolled the dice and tried it. This wallet and exchange are top notch. No problem whatsoever with depositing, withdrawing, or exchanging. This should be at least a 4.8 star app..Hogfan420Version: 2.10.23

Order delays or approvalsSome of the orders don’t go properly.Sambolt83Version: 3.1.3

Diversity and Rewards 🍁Exploring BitMart, I've found it to be a robust platform for crypto trading! What stood out to me was the competitive fee structure, which becomes even more favorable as your trading volume increases 📊. Also, don't miss out on using the code dfQGJT to unlock some special rewards when you sign up 🎁..Andrew 👑 TapeVersion: 3.0.17

Good appGood app.William_li1969Version: 3.0.15

Love itBest app to trade crypto.Bansals171Version: 3.1.3

Good trading platformIt such a good trading platform!!.PaulT05Version: 3.1.1

Best in the bizI have traded on every major crypto exchange, and this is by far my favorite, huge selection of coins that are not available on other exchanges, tons of airdrops and bonuses, low fees and super user friendly interface. Keep it up!.TylerstrummerzVersion: 3.0.21

Easy to useIt has many coins to choose from and is easy to use..Mkkim8Version: 2.12.5

SirossSecure, safe and so quick.Siross_SirossVersion: 3.0.13

BestYes crypto is in hot water these days but this app is awesome for withdrawal and quick deposits..KejriwalllVersion: 3.0.5

Love the diversityThis app has so much more than most exchanges, love the mystery boxes and all the 100x opportunities.BoofdaddyyVersion: 2.12.22

A very stylish appSince 7 Sept 2021, my BTC wallet via this IOS app for IPad is actually missing. First there was a message from bitmart there is connection issues. Now there is no message and the wallet is nonexistent. Seriously, just a blank screen. A few functions are working but the actual wallet is missing aka not there. What is going on?.Luanne BacaVersion: 2.9.6

Great app for a beginnerSomeone told me about this app now I just cannot stay off it sorry Pubg 🤣.Gwenn DorrisVersion: 2.9.5

Very goodBoy, it's worth downloading.Benoit IlanaVersion: 2.9.5

Can ahBitmart , is the easiest service in my opinion , only problem are high fees unless you have bitmart pro witch I have. But not interested in moving back and forth between the services. - Second point / issue I have , bitmart does not allow staking on the more blue chip Crytpos, etc BTC,ETH,SOL… and so on, and the loan ratio on Bitcoin is too much in favor of bitmart and a high fee (8%) But great work to you and your team. Hopefully you will cọme down on the fees and offer the higher interest / staking opportunity in more cryptos!!!.HallerAleaserVersion: 2.9.5

Open new features in high praiseIt’s good stop popping up and asking..CeolaWoodruffbVersion: 2.9.5

Share holderAfter the update, there is more and more expectation. Really good..Stull_WattersvVersion: 2.9.5

After further review…You guys make it simple !!.Jerrica sherillVersion: 2.9.5

Seamless tradingI like this app the best for investing.Blithe LeungVersion: 2.9.5

BitmartI’m new to investing in crypto and I love this app. The cọmpany has integrity and I think they will be my main go to for my trades..Masterson ReederVersion: 2.9.4

Good. Free the thumb.Pro.Osmond_whitworthaVersion: 2.9.4

CọmmentsPLA price discrepancy just now .20 lower than coin market cap… seems fishy.Sipes myrlVersion: 2.9.4

Forever this appBy far the easiest way to buy crypto! Thank you bitmart!.WhittlefullertonwVersion: 2.9.4

Great app !I will definitely recọmmend it to everyone I know..Weeks aleenVersion: 2.9.4

Great App lots cryptos listedI go am not sure why the bad reviews. Either people just trying to hurt the app or really have no idea what they are doing. All the errors I hear are things these guys are doing or not doing themselves. This is a multi million dollar money making machine so I’m sure you don’t want the few Safemoon Of Other apps one might have. Genuine good app.SwhippscaVersion: 2.7.9

Great Exchange!I’ve been on the BitMart Exchange since it’s beginning and I’ve had no issues at all with withdrawals deposits trading etc. Withdrawal was processed within 5-10 minutes Aug 2021. Very happy with the app as well functions flawlessly for me. Keep up the good work BitMart..Harry HamwalletVersion: 2.6.3

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 3.1.4

BitMart: Trade BTC, ETH, DOGE Negative Reviews

Terrible AppJust an average guy who wanted to get into crypto trading to make some extra money. Not super tech-savvy, which is why I liked how easy the app seemed. It’s not. I can’t even buy on the app, I have to go online to figure it out. Buying their tether currency wasn’t even possible for 2 days recently. Server constantly says it’s overloaded, but only when I go to withdraw, interesting 🧐. Can buy with no issues anytime. Huge fees from their 3rd party. I wanted to buy 30 dollars worth of the tether currency, which you HAVE to buy to buy any other coin, and it cost me $70 after fees, I’d be glad to show screenshots. A few days ago I transferred $150 over which after costing me $200 took 22 hours to get into my account. If I would’ve been trying to rush buy a coin it would’ve sucked, luckily I wasn’t. You have to provide pretty much every aspect of your personal info to withdraw any coin earnings as fiat currency, which is ridiculous. I have my phone, email, bank info, ID card with selfie (what is this, a discord server?), and everything else, and it still just says I must provide “other” to get the full account. Not even sure what that means. It’s not worth it, buy your coins somewhere else. I’m not even sure I’m going to be able to withdraw when I do hit big on this app. They don’t seem interested in answering anyone’s questions online, and can’t run a server at all, even with all the money they have to be making with fees. Just go elsewhere..WrongTrashVersion: 2.4.9

You can lose Crypto forever if you aren’t paying attentionDidn’t login to BitMart for a while, about 3 months, decided one day to login and check my coins only to find out a few of them Bitmart discontinued support for, and apparently when they do that, there is no way to retrieve them by any means, and they give deadlines to when you must transfer coins or lose them forever. So you must login and check everyday to make sure they aren’t discontinuing support for your crypto, or it’s just gone to you. They have your keys, so they have access, but they will never give you the keys. So it absolutely defeats the purpose of holding any coins in the Bitmart wallet, because it forces you to use a secondary wallet anyways. Support said there was nothing that could be done. And since they hold the keys to your wallet, they can never be retrieved by you, So hundreds of dollars in crypto just poofed away from my account and essentially stolen from me by Bitmart. This is not a safe place to store your crypto and you are required to have a secondary wallet from somewhere else anyway. Do not bother, very untrustworthy..RichardSlaytonVersion: 2.11.9

Complete garbage, literally the worstWould give zero stars if I could. No issues transferring crypto into bitmart but once it’s there they hold it hostage. Good luck ever getting your currency back out once it’s there as there servers are such trash that most of the time you won’t even be able to try to transfer to another wallet and that’s before anything about them walking you off from your own coin through failed verification attempts, unclear requirements on what is needed to withdraw and still being locked away from your currency even after doing everything they vaguely ask for. The fees are also absurdly high compared to any comparable service (if you don’t like pancakeswap taking your money just wait until they remove from your money...not that you’ll even be able to ever remove it from bitsmart). You are the worst thing I’ve ever had the displeasure of dealing with when doing crypto and if anyone is reading this please just learn how to use pancakeswap on trust wallet or use another method instead of bitsmart..NorthpaulVersion: 2.5.0

FAKE REVIEWsI did want to have faith in the app but it was a painful experience… I think there is a lot of 5 star fake reviews here… this app doesn’t let you trade cryptos you already bought and drops under $5 …they do not store your trading history, which is just bad all around for the trader, I think they do this to minimize you noticing your losses. They put a lot of crap coin and promote it heavily, this App is a haven for crypto that intends to do rug pulls or intentionally allow coin creators to empty the pool at anytime, this means heavy fluctuations and a coin you buy today, could not be sold tomorrow. This leads to many users being scammed and left without their money. Immediately the crypto value of a particular asset drops under $5, you can no longer sell it. So you end up with a bunch of crappy coins for under $5. Coin creators intentionally use BitMart for this type of scam and BitMart allows it. BitMart also charges a high fee to move your assets out … like a chunk of your account… BEWARE!!! …..Jay2238392Version: 2.9.6

Be Very CarefulBe very careful in how you use BitMart. I made a deposit into BitMart from Coinbase (not the first time) and the transaction completed successfully. The TX hash was successful. The crypto never applied to my account. I contacted customer service thru the app in live chat. Long story shower gave them all the logs and was told I would have to pay .005 Bitcoin for them to fix and move it to my account. So for $250 crypto deposit I would have to pay $190. I have sent several emails about this and yet have had anyone from customer service contact me and it’s going on two weeks now. If you dont mind having one of the worst customer service departments to talk when you have a problem, and don’t like your problems fixed within a month, you can use them but I highly recommended steering clear of these folks. There is far better and cheaper fee exchanges. Make sure to read all the real reviews instead of the fake bot generated reviews..PoorSapperVersion: 2.6.3

Zero customer support and they stole $17,000 from meDo not I repeat do not use bitmart. I had to get a new phone after former died. They tried to transfer my phone number and the old company didn’t complete the transfer so I ended up with a new phone and number. I can still access my bitmart but I cannot withdraw or transfer to any account because they want sms verification. I can’t add an email because they want sms verification. I sent them not once but 17 times I have emailed their support with all of my information including my drivers license front and back. Bitmart has failed to respond 100% of the time. This company is a scam and I’m warning you they will never ever help you in any way. Stick to a legitimate exchange like WEBULL. Bitmart has taken $17,000. From me and I can only imagine all the other accounts they’ve robbed simply by ignoring them. You’ve been warned #1 worse iOS app for crypto currency..RockSolidRCVersion: 2.7.3

NO CUSTOMER SERVICE & My money isn't accessibleFirst it's not user friendly! High fees & I have tried to contact BitMart via email since May 12. It's OCTOBER‼️ I have sent over 10 emails and NONE have been responded to. I was supposed to be receiving commission for referring people, I never received it also and brought it to their attention. Recently I tried to withdraw my coins or transfer them however it’s not allowing me to do so. I also contacted customer service regarding this and they have not responded. I wish I could show screenshots of all of the messages that they have not responded to. I would highly not recommend this app. This App, the makers behind this app, the company, their customer service is lax. I just want my funds so I can never have to deal with them again. Here is my call for action: Developers, please respond to this‼️.N. YanezVersion: 2.7.3

SCAM!!! SCAM!!!! SCAM!!!!! SCAM!!!I don’t want anyone to end up like me. On January 31 at approximately 9pm, I deposited 5 Eth (value appxy $6500usd) from Coinbase to BitMart. I was going to do a swap for VGX, which was trading around $2.50 usd. If you do the math I should be getting around 2600 Vgx, let’s say 2500 after fees, instead I received 215 Vgx, I was charged 15X what Vgx was trading for. When I tried to cancel the transaction, I ended up with $364 left in my balance. when I reached out to BitMart, they told me it’s my fault, what!! .I’m by no means a rich guy so this really made me go into a deep state of depression because it took me over a year to accumulate those Eth, working every overtime I could get at work. I’m so embarrassed to tell my wife because we were going to use it later in the year for a down payment on a new home....... If you decide to trade with them, you have been warned.... SCAM SCAM SCAM.Djsquashy2001Version: 2.4.4

Terrible and here’s whyThe app is archaic and doesn’t even have anywhere near all the same functions as their website! They were recently hacked and have been demanding all coins affect by their negligence give replace BitMarts token funds for free when it was their negligence that led to the hack! i.e their wallet got hacked from someone who knew their 12 word seed phrase! They have even threatened to stop trading the affected token altogether! Furthermore, they continue to allow people to buy the hacked tokens which BitMart does not own right now essentially accepting money for imaginary tokens they do not have and will not allow you to withdraw because they don’t have the tokens to give you!! If that isn’t the definition of a scam then baby I don’t know what is! Their customer service is legitimately the worst I have ever seen or experienced! When you ask a simple question, they will boot you from the support chat without an answer or tell you they don’t know and then boot you which then requires you to get into another support chat and wait a few hours before they inevitably boot you again! STAY AWAY FOR THE LOVE OF GOD! I only trust BitMart to take advantage of their customers at this point! #WhenBitmartBuyBack.Tired of ridiculousnessVersion: 2.8.10

Difficulties on trading processBitMart is a good app however, it has really high conversion fee. For instance, if i want to buy Safemoon , i need to buy other coins such as ethereum, btc, xrp etc ; here occurs high fee while just buying these coin from the bank account/dabit credit. Again after buying these coins i need to convert usd into USDT , here occurs another huge fee, then finally i can buy safemoon with another fee. Supposed i start from 100$ , at the end i will be having 60$ of safemoon! How expensive is this ? Hope the developers will understand the consumers aspects and simply the trading process simple; directly from customers bank / dabit credits to any available crypto coins in the BitMart platform. If this happen BitMart will be the most easiest and convenient app in the crypto world and will be having millions costumers within a months or years..Vanus1000Version: 2.5.1

Same Login Problems as OthersI created an account and rather than just automatically logging you in afterwards it sends you back to login. I typed in my email and password and it wouldn’t let me in. I even reset my password and absolutely verified everything was correct, still didn’t let me in. I got locked out and attempted to create an account with my other email and it was the exact same problem. Absolutely ridiculous that their app is so poorly designed people can’t even get into their accounts. I was already annoyed because I even noticed there were other reviews complaining about the exact same problem. Avoid this app if you can, I only came here for a specific crypto but it’s not worth it if I can’t even get into my account..RxNTheHenVersion: 2.5.0

DO NOT GET THIS APP. SCAMI had over 1.4 billion coins in save planet earth. Planet earth then went up and they took all my coins and left me with 100 of them. I tried to get in contact with the support team and I got in contact. I was talking via phone call asking for a bunch of data I didn’t realize that he was selling all the coins I had in the app into usd. I caught on that he was trying to sell all my coins and realize he was going to send them all out to himself and steal all my money in one shot. I ended up changing my password right away. And this is their customer service. Your money is not safe in this app. You will lose it all. Safe planet earth equal to $55 million that I lost out on. Do not download this app. Don’t do any business with them. You’ll lose all your money it’s a scam.Davidddd3dVersion: 2.7.8

Absolutely terrible!No tax documents, can’t see transactions past a month without emailing support a picture of you with your ID and what trades you want, EXTREMELY high withdrawal fees, etc. At the time of this review it will cost me $28 to withdraw $84. This platform is difficult to get around (I’m a tech guy so I know how to navigate just fine and it is hard for me). And so much more! At one point half of my money was inaccessible and I had to contact support and it took about 3 months to get a reply. I might not even get the trade information in time for taxes. Just don’t use this app. Use Coinbase, Binance (this is basically a crappy copy of Binance), Kraken, and so on. Just please do not use this service. It is an absolute waste of time and money..CoryW2001Version: 2.9.3

Literally DOG WATERSo overall the interface of the app is smooth and easy to track the charts for crypto(s). The problem with the mobile version of BitMart is that it doesn’t even function correctly to purchase anything since they use third party sellers. Oh and if you even manage to purchase anything, in order to purchase ANY coin you HAVE to purchase USDT. To those who have no knowledge of USDT, it’s USD tether, an alt coin which you need to purchase any crypto on this app which is ridiculous. If only purchasing was as easy as there competitors. In my recommendation just use BitMart for chart analysis and use other wallets to purchase your coins, it’s not worth the frustration..Crypto use unsatisfactionVersion: 2.5.0

A complete jokeI now know why so many people talk bad about Bitmart. Here is one of my negative experiences. They decided to delist multiple coins. They do not send emails or provide you with a notification other than what is on their page. So if you are like me and decided to take some time off from investing and return to find you have multiple coins delisted you have basically lost your coins and cannot withdrawal them from your wallet unless you’re willing to pay a $50 fee for them to “attempt” to withdrawal for you. A billion dollar company that will find ways to screw the everyday person. Go use another exchange. Out of all the horror stories I have heard Bitmart could possibly be the next FTX..B-ri10Version: 2.12.5

Changing my 5 star review to 0 starI gave 5 star review to BitMart a few month ago but after they update their app and now I’m struggling to find a way to sell my crypto and deposit some more cash, I failed to do after 1 hr of struggle. I’m a tech person and imagine if I can’t find how to deposit USDT and how to sell my existing coins which I bought a while ago . There is no sell button or transfer to a different account. All my cryptos automatically moved to “spot” tab after their app upgrade. Then I moved my doge from “spot” to “buy and sell” tab and now I can’t even click on the doge to sell. It’s just greyed out. Just keep your old version and remove this stupid upgrade. Looks like I’m going loos my crypto here.Irfan dharmaVersion: 2.9.10

“Buying Crypto” option glitchOn the front page there’s the option to buy all crypto and then u can click through moonpay, credit, debit card etc. Every time i click on the drop down menu to select other crypto than bitcoin, the page refreshes thinking i swipes down to refresh the page. It’s an app glitch and because of it, it doesn’t let you buy other crypto since the page refreshes every time i click the drop down menu with all the other crypto names. 2 stars until this issue is fixed and i hope it happens soon. Thank you!.Tias0123Version: 2.5.5

HorribleThis is the worse app, so may issues I don’t know where to start. Trying to deposit money into it’s nearly impossible with the 3rd party companies they use. If your lucky enough to finally get money deposited the prices of the crypto are always wrong and to be crypto wallet you would think that is the most important thing that you need to make sure it’s correct 100% of the time. The customer support is by far the worse I’ve ever experienced. I’ve sent 5 or 6 emails and I’ve never gotten a response back. The chat is even worse, when you login there is always 486 people in queue in front of you and the chat disconnects constantly and you start back up at 486..TCryptoVersion: 2.5.0

BitMart is very shady I mean this sincerely please be cautiousEverything is all good until you want to transfer coins to a wallet or pull out your profit. Then you will they will make you jump through a bunch of hoops than once you do that they will say you have to have x amount to make a withdrawal than once you do that they will charge you a insane fee like in my case 100 VET ABOUT $20 to transfer 259 vet to my trust wallet. It’s really something you need to be aware of if you make a trade and make money and need to get it out their fees could put you back in the red. There are better ways and platforms to access those more hard to get cryptos in the us. I wish I had known sooner..PimpinjimVersion: 2.5.0

Do the mathFirst, this exchange is designed more for traders so if your new to trading or are just looking to invest, this app probably isn’t for you. Second, fee’s to withdrawal tokens off the exchange and to your wallet is absurd. 10% of your purchase in tokens to withdrawal! Over a 3 month period I checked various costs at different hours, different highs/lows in the market, all variables and still the average cost (also small caps) is about 10%. Highest rates of any exchange I know of. They also were recently hacked and the thieves got away with millions in SHIB. So…overall, unless your an experienced day trader, I would not recommend this app/exchange. Even as a trader I would be very cautious..HdkdksjcVersion: 2.8.10

RobbedI would give a zero star if I could . I purchased a few different coins in BitMart and didn’t have any problems . If you are trying to buy a coin at a certain dip , this is not the app for you .you have to buy BTC then trade it for whatever coin you’re buying , then it takes hours to receive it . However I won’t be using BitMart for any future purchases . I purchase $100 worth last Wednesday , cost me $30+ extra for fees and I still ( 5 days later ) haven’t received my purchase . I have email verification of the purchase . I have sent them email after email and still no response . Guess I’m down $130 . It won’t happen again ..Hangman32771Version: 2.6.1

Scam scam scam scamThis exchange is a scam they are stealing my money my deposit is still processing days later and the addresses are correct. When reaching out to customers service after days of trying they were rude and told me to be patient and to wait for a block confirmation. As he was telling me this I was starting at the screen telling me the block had completed and a new block had started when I confronted them they hung up on me my money is still frozen. I repeat do not use these people if you want your money they will steal it they have been reported to the federal trade commission and a class action lawsuit is in the works I am not the only one..Mjjk8777Version: 2.5.0

Astronomical fees and horrible customer serviceThis platform charges you not only to buy and sell tokens, but also to transfer to a wallet. Let’s say you buy $100 in a coin. You will be lucky if you end up being able to get $60 back after their fees. Also they will let you buy many tokens but you can’t transfer them. You have to convert them( which they charge again for) just to be able to get anything back out of their platform. When you talk to customer service they will belittle you and make fun of you. Tell you to go somewhere else. I would paste the screen shots I took but cannot in this review..Gqmigtrain187Version: 2.8.8

Basic register failureLooks like a promising exchange, very polished, I’d love to use it if it ever allowed me to login although. I registered an account, and after registering and putting in my login info it informed me that it was the wrong password. Strange as I just finished signing up, I tried entering my password again twice more and it then informed me if I trying again it would block me from attempting to log in for an additional hour. I figured in my haste I put in the wrong password. So I reset my password, took a screenshot of it, tried to log in again but double checking my password this time, wrong again. So I’m locked out..Maidan69Version: 2.4.5

Exorbitant fees, poor customer serviceTldr; stupid high fees for no reason, $50 minimum balance for withdraw, glitchy app, generally not worth it They have a ton of tokens and coins available which is nice, swaps and trades are pretty fast. However you need to eat a $1 fee for anything small, $50 minimum balance to withdraw any crypto, I spent $200 on safemoon V1 because they falsely advertised it as V2 with the logo for the coin and on top of that I only got $130 worth of crypto because of a “debit card fee” and a “maker taker fee” on top. App runs like crap, price tracking is slow, constant need to refresh every page to see what’s actually happening, customer support just shirk off being told that they’re charging 4x the gas fees of any and every other exchange available. All around just been a bit frustrating..DanikaFlorVersion: 2.9.2

DO NOT throw your money away! You won’t get it back!!I tried sending one of my coins to another wallet, and it never processed. Just sat there. So, I tried several times to get help on the “chat”. You will be in position number 175. You will wait for an hour or so, then it will randomly tell you that the chat has ended. You will NEVER get your money out of this scam! Luckily I didn’t put much in. This is just a warning to those contemplating doing so. And Apple MUST be in on this somehow. Read the reviews. Half of the ones giving this 4-5 stars are saying how awful it is. NO WAY with those reviews the reviewers gave this garbage app between 4-5 stars!!!.Can I put 0 stars?Version: 2.5.0

COMPLETE SCAM DONT LOSE YOUR MONEYThey have a $136 usd transaction fee just to withdraw any amount, if you try to send out your crypto, they make sure to have gas fees of over 50-60% of what you own, if not they have a insane “minimum” amount which forces you to put more money into their app, which then if you finally give into their insane fees, they then leave your transaction pending for hours with no action, Ive been waiting about 12 hours to receive my money and yet no confirmation. Search up bitmart scam online and you’ll see thousands of other victims to this application, save your time and save your money.Kinghaze_07Version: 2.5.0

Terrible appI got the bitmart app several months ago and started investing in hard to find crypto coins. Had no problem while I was depositing coins in, but when I went to take coins out bitmarts authentication system would not work. I contacted support and went thru all the steps they laid out for me. That was 4 months ago. Multiple emails and I am not getting anywhere. I actually made a nice profit off of some of my investments but it’s worthless since apparently with bitmart you can put money in but can’t get it out! I will continue to email support and hope that they will eventually assist me..Tew244875Version: 2.7.7

ScamIf you like flushing your money away use this app... sure you can transfer money in, buy crypto with high fees but good luck getting it out. The withdraw and transfer buttons are definitely there but you have to have a min of something crazy like 50 million safe moon to transfer or withdraw. It also filled my order when it did go through at a completely wrong price ultra high price that didn’t even exist on that day... I don’t care if a person has 1¢ in there account it is their money and they should be able to get it whenever they want. This app is a scam at best..Ja57927Version: 2.5.0

Stay Away! BitMart delists and takes away your tokens.Let me save you time, headaches and flat out losses: Stay away from this exchange!!! They delist tokens that they had previously advertised and sold, giving only a very short notice before suspending withdrawals. Furthermore, the notice is only published on their site and don’t even notify users via email or text. In my experience, when I tried to withdraw my tokens, their response was that BitMart was not responsible for any tokens left on the exchange. You have no recourse or way to dispute. I have zero trust in these guys and you should too!.Daniel LlanoVersion: 3.1.4

Incorrect amount depositedI transfer $1000 dollars worth of ethereum in 2 transactions into my bitmart I have only received $500 worth of it. Every time I contact them through chat, emails I never got a response often they just ended the chat early. I received a message from bitmart stating that they added the coin however the amount they added is different I have $400-$500 worth in the lost and no one seems to figure it out for me or provide an answer and it is very frustrating at this point because it seems like they do not want to help or care it’s been over a month..DuvernVersion: 2.8.10

ScamIf you want to play around with crypto and initiate a practice with few dollars your digital currency investments you can use this app, but anything else stay away. I noticed multiple times when buying the real value was manipulated and this was not by few cents, cause I know it depends on which stable coins runs on to back up with the dollars. It was too noticeable to let it pass. Also it is supposed to give monthly interest on your coins, but you can barely notice you basically have no way to know. Withdraw is another issue, huge fees and a lot of bureaucracies..Uwelcome@Version: 2.8.0

Crooked and CorruptThis app/owners are just as corrupt and crooked as the same guys that run Robinhood and Webull. They only do what benefits them, nothing is fair and they will stop all coins that don’t benefit them. They gave me less than 24 hour notice to sell XRP and move it into another account before they froze it and by freeze I mean I can convert it or sell it, my only option is to withdraw it. Meaning I have to give up a ton of personal Information I’m not willing to do. To make things worse, they make it extremely difficult to withdraw money. This seems very illegal… would avoid at all cost..IT'S GOLFVersion: 2.6.1

BitMart is a scam!Do not download this app by any means. BitMart is the biggest scam exchange out there. They will rob every dime you out into your account. Will not let you withdraw any of your earnings, and their support is fake. I’m telling you guys from experience and someone that got over 1000 dollars took from me. Their future exchange charts are rigged to liquidate you. During hard pushes or crashes their system will lag you out where you can’t close your position until you get liquidated then it’s seems to run perfectly fine. This app is a fraud and needs to be took down ASAP..9ame0verVersion: 2.5.2

Rigged and inside tradersThis used to be one of the best platforms to trade. Sadly, that changed as I started noticing they do not announce when there is a hot token and suddenly it’s listed and you miss on investing. Second, whenever you buy low and sell high the app freezes and an error message pops up “use stable connection” and you end up with a cancelled order or a huge loss. I’ve also seen people saying the same thing here in the reviews. Last, the font due enough due diligence as most of their meme coins are bust. STAY AWAY AND BE SAFE AS THIS ONE HAVEN FOR FAKE COINS THAT YOU CANT TRADE OR CASH..Eid NawasrahVersion: 3.1.3

Garbage!!!!Highly disappointed in this exchange, sent some tokens over to the exchange and have yet to receive them or any confirmation of my order. Tried to reach out to the sorry staff but didn’t even get an reply. What’s the point of having the option to contact y’all if y’all don’t respond. Y’all basically stole my money and don’t care about it. This is a joke of an exchange and there are plenty other alternatives that are better suited for this space. I really wish there was an option to rate this app lower. Negative 5 stars me..Geremy GVersion: 2.10.27

You can't withdraw your moneyI put money into BitMart for investing purposes. I needed to withdraw some of it, and BitMart has not allowed me to take any money out of the platform. I have attempted to "Verify" myself 6 times. Each time I submit highly personal information (which is required), and the status goes to "Verifing" (incorrect spelling on the app). After a few hours, I attempt to withdraw my money again, and it require me to verify again. The cycle loops repeatedly. I wouldn't recommend this app to anyone who expects to be able to withdraw after investing..Max152250Version: 2.7.9

Network feeCharged me $100 in network fee to purchase some USDT. That’s crazy.DNB1171995Version: 2.5.0

Scam alertYou can deposit money without ID proof but withdraw Only after giving them all your details and national ID, Face ID.Cryp59385Version: 2.8.0

Costumer service has zero interest to solve your issueIt’s been 2 weeks I’m waiting for a response from the costumer service. They closed my ticket as soon as I submitted by sending me a generic email. They don’t even review I guess at this point. My phone number has been changed and they’re not helpful even tho I sent them all required docs. Please do better..MrcngzVersion: 2.8.0

Can’t buy or sell on IOS appCan’t buy or sell on IOS app always getting error Unknown error with error -1803 [A0].Static.0verrideVersion: 2.8.1

Unexpected chargesSometime you guys charge unexpected or about 20% buy/sell tax..Sidhu zrVersion: 3.1.4

Slow transactionExtremely slow transactions.Dan007@Version: 3.1.3

They will eventually scam youI was accused of anti-money laundering, which is totally nonsense. My account has been suspended. Don’t think they can’t do it to you. if you have any common sense, don’t use this app, there is always decentralized exchanges..Crpi66666Version: 3.0.5

FeesI want to withdraw 100$ worth of BTC it’s the bear 🐻 market and still 20$ to withdraw! And bunch of currencies but not CAD!.CryptoK!ng7Version: 3.0.0

Ate all my moneyToo confusing.SamJack420Version: 2.12.22

Horrible scamWhen an exchange lists tokens for you to buy but only offer withdraw and no deposit option, this is called a stage 3 scam, why apple allows this app here? This place needs to be shut down.ThattylerguyVersion: 2.12.5

Login bugI always got disconnected and then I can’t login because it has a bug. It keeps saying wrong password and the number of available try is decreasing until I’m locked out for an hour. Very frustrating when you need to go check and trade on your assets!.Joe Dirt 1st of the nameVersion: 2.9.8

Insecure and UnresponsibleThey had a hack five weeks ago and had yet to reimburse users. People are being affected as they go without their crypto assets and cannot exchange what they have a right to. High percentages of liquidity was held on one single wallet. Awful business practice..ItsAnHonestDaysWorkVersion: 2.8.10

DidVery bad service, Don't even think about putting your money there..O-blyaVersion: 2.8.10

DONT USE BITMARTIf you use butmart consider your money gone. #wenbitmart.KakmambayezVersion: 2.8.10

TerrifiedThey are not refunding my safemoon tokens. They had a breach it’s been 33 days no information. No got there money. Very unprofessional from the one on Bitmart team..EscobarMtlVersion: 2.8.10

Zero starsZero security, and if you lose your money, or the exchange gets hacked… Don’t expect to get your investments back..MariusjrrrVersion: 2.8.9

BitMart got hacked and blocked withdrawals of my funds. Do not trust this exchange.Bitmart got hacked and lost my and thousands of other investors funds, blocking withdrawals of it. They promised to do a buyback but after a month have decided to refuse and ignore. Do not trust this exchange..JamesIli3Version: 2.8.9

SaitamaskYou should probably know that bitmart was hacked and several hundred million dollars in assets were stolen. They promised to pay investors back… Well, they didn’t. If you’re looking for a safe haven for your crypto assets, choose Saitamask. They are secure and will have the lowest fees by far. You won’t regret it!.I hate bitmartVersion: 2.8.9

Give me access to my SafeMoon!This company seems like such a joke. Terrible security. I want access to the assets I’ve purchased on the app. Seems fair doesn’t it?.Tom AtomsVersion: 2.8.8

Garbage/scamGarbage app. Been waiting for a month for a simple reply. I opened numerous tickets each time explaining thoroughly my issue and why it needed extra attention to resolve. They just sent me an automated message. Every. Single. Time. I pleaded for help and they, again, sent me an automated reply and did not investigate my issue in ANY of my opened tickets. They just closed it after sending my reply. This was right BEFORE they got hacked and 200$ mill. got stolen. I’m lucky I got to withdraw ALL my assets a week before this “hack”. I wouldn’t be surprised if this was an insider plan as these “hacks” have happened numerous times RIGHT AFTER a market crash in the past...Bandarabus49Version: 2.8.7

They steal your funds sometimes. Be carefulI deposited some USDT through SOL network, and it never arrived. I thought it was odd so I tried sending small amount again… nothing. And then I tried sending different token through SOL network. Again, nothing. Then I tried Tron network and it worked. I thought the problem is SOL network so I tried the same on Bitrue exchange, and the funds came through just fine. So now my funds are in limbo. It messed up my trading and I missed out on good trading opportunities. I tried contacting the customer support, but no support. No surprise from an exchange that has this low of a rating..EpinereinVersion: 2.7.9

ScamWill deposit your money without a hiccup and then won’t let you withdraw.NerdVladVersion: 2.7.9

Terrible customer supportI would give zero star..KAM NIKONVersion: 2.7.9

They deleted my accountMy account was deleted. Pretty sure BitMart is a scam. Beware if you decide to use them.SacmmedVersion: 2.6.7

SafemoonMy safemoon share didn’t receive yet . Over 2 days still didn’t receive in my safemoon wallet. Can you please return my share please..Older timeVersion: 2.6.1

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