Rise of Empires: Fire and War Customer ServiceLONG TECH NETWORK LIMITED

Rise Of Empires: Fire And War Customer Service

One World, One Server
-Real-Time Nation vs. Nation medieval strategy war game. Join now! Your Country needs you!

[Rise of Empires], also known as ROE, is a Massive Multi-Player, Real-Time strategy war game. The player will take on the role of a leader of a small town devastated by the invasion of the Eastern Dynasty. Build your empire once again from the ruins, train your troops, recruit legendary heroes and join your allies in the non-ending war. To befriend or to plunder, the choice is yours!

Unique Features

-World Wide War
Real-time combat against players across the world, lead your country to greatness

-Realistic Graphics
The Map, The World, Your City, The Units, The Heroes, Everything just seems, REAL

-Build Your Empire
Absolute Freedom in City Building, upgrade your facilities, research your technologies, train your troops and recruit powerful heroes to strengthen your empire!

-Hero System
Whether you like to engage your enemies at a distance, take them on at close quarters, or you enjoy developing your base at home, there are TONS of heroes that can help you with just that!

-Strategic Gameplay
One set of units just simply cannot dominate, Fighters, Shooters and Vehicles, You have to know your enemy and yourself to walk the battlefield of this world.

-Alliance Warfare
Whether it’s going against different servers or fighting for the title of the president at home, your alliance will always be backing you up, as long as you find the right people of course.

[Real Reviews]
“The game is really just a platform to meet people from all over the world.”
“Ever joined a group of Turks and waged war against entire Europe? I’m American!”
“Joined a Spanish alliance, learned how to speak Spanish, got raided by Germans, and Canadians came and helped us, 9/10 would play again.”

Lords with Castle level 4 or above can pick up a daily supply at the Benefit centre
--Subscription content: You will be subscribing to the in-game content: Imperium Supply, after subscribing, these awesome rewards can be claimed daily during its duration:
1 - Advanced Recruitment Ticket
2 - 50k Gold
3 - 100k Marble
4 - 48k Iron
--Subscription Duration: 1 Month (Monthly Subscription Product)
--Subscription Cost: $9.99/Month
--Payment: iTunes Account Payment after User Confirmation
--Cancelation: If Cancelation is required, you can cancel the subscription in your iTunes/Apple ID account settings 24 hours before the end of the subscription duration expiration.
--Subscription Continuance: The iTunes account will deduct the funds 24 hours before the duration, after the deduction, the subscription will be renewed for another cycle

-Check the privacy agreement details here:http://im30.net/privacy.html
-Auto Subscription Renewal Service Agreement: http://im30.net/subscriptions.html

Rise of Empires: Fire and War App Comments & Reviews

Rise of Empires: Fire and War Positive Reviews

The game is fun but…The game is fun and I am obsessed with it and can’t let it go. But it has many events to let you get some heroes, the good thing is those heroes are good, the bad thing is you can never get full copies of them no matter how hard you work, it needs you to pay and pay a lot. This does not meet the game purpose. The game is also for free players, for those who played hard should have same chance to get the things like those spenders. Otherwise those heroes are junk, or it is bait to let you pay. And even more the new heroes Alfred, if you drop it, it can’t exchange as many medals as other heroes and his heroes medals can’t be used by others. What a junk heroes for us free players or small spenders! Because we spend much time on him and get nothing…. I agree the game it has to have revenue, but this way it push everyone to pay isn’t good. Btw, I hope we can have chance to get some heroes copies in the event by working harder, like: cleopatras etc. only in this way, those old patrons will live and stay..Version: 1.250.253

Poor Customer ServiceThis game is fun to play, no question about that. It has the elements of planning, strategy, group commitment. But, when things go wrong within the game the game managers are not vert committed to resolving issues in a timely fashion. Be very cautious of submitting a claim if you believe there was a mistake in monies that are involved. These game managers will react abruptly as I they are taking vengeance on you. Without discussion or willingness to discuss the issue. They will shut you down and are unwilling to resolve mistakes. Just be careful….. Update on this issue ….. The customer service access in this game is hidden and clearly not designed for players to request help. I have been waiting several day now for some form of response. Apple sent me a message showing a game response to my above review and their response was to turn in a complaint to customer service. I thought that is what I frigging did. This is how they describe in their response to do contact customer service…. “(click next to th base-Game Help-Customer Service-fill in the corresponding questions). GIVE ME A FRIGGING BREAK. Do you guy really think this would help anyone? All I can say is your only hurting yourself because you won’t get another penny of my money if this issue isn’t resolved. Again very poor customer service..Version: 1.250.208

Oh what a feeling.1st off, great game and will entertain you for hours. Being someone who plays theses games on regular basis… it needs some help. Your gonna work for diamonds as they are not freely given away for no reason. Your gonna work away diligently each week to come up with enough diamonds to buy a 3 day shield for the weekend war( which is basically cleaning out old castles or people who are not playing). If your patient you can build up a nice castle over some serious amount of time. Otherwise get out your money. Costs are about the same per item, just is gonna run you about 18% more on average to accomplish the same amount on ther games. Hopefully the developers are working on some exciting changes and inclusions for new challenges and more that will be released soon. Wink wink! Developers, contact me directly if you need more ideas. This could rock this area of gaming quickly. For players this is worth checking out. Until next time.. good gaming all. Be free! Dogbone69.Version: 1.250.208

ProblemsI've been playing the game for months now and every time I get on to play I can not bind, I have read everything on it. I don't know if this is what's causing the problems that I'm having with this game. I have bought packages to play in the game and not get a subscription so I know how to do that but I got a $4.99 package and it's made me subscribe to the game. It will not let me use any product I have in storage I don't have access to it. I got the military halfway figured out but it won't allow me to build forces and use them I can recruit all day long but it won't allow me to use the recruits even after I train and all that. When I started playing the game I wanted to learn how the game worked before I put any money into it by purchasing a package. so after a week I deleted the game and I restarted it,It's still did not let me bind but I continue playing anyway and the first thing I did was to buy a $24 package that was not a subscription and I bought other packages that was not a subscription then I bought the $4.99 package and it automatically signed me up for a subscription and now I got to figure out how to get out of the subscription. What I want to do is get out of the $4.99 package subscription and then restart the game and have someone help me find out how to bind so I can play the game correctly..Version: 1.250.207

Loving the game - one single request PLEASE.Every other game I play I can take a break from and then come back to whenever and it doesn’t fundamentally impact where I am in the progress of the game. I’m sitting with a level 21 castle, and I do go in a few times a day to load the tavern, set the builders up, and get the troops to mine….but honestly, if I have to continually go in every single day…if someone does attack and impact my castle, I’ll delete the app and go back to one of the other games that I put on hold for this one…those will still be exactly where I left them unlike this one which is basically a “oh you logged off for a long weekend…your empire and your hard word is all destroyed - have a good day.” The second that moment comes, “delete”..Version: 1.250.253

Decent game but needs some issues fixedIt’s a good game. I’ve spent a fair amount of hours over the last few weeks playing it. I enjoy it fairly well for someone who loved Age of Empires as a kid and now adult. The cons: you get dropped in a “state” in the game with a bunch of people who don’t speak the same language as you so all the alliance messages are in another language and you have no idea what’s going on. You can move to another state if you’re under a level 6 but most of the time you don’t find out about that option until you’re already past that level. It would be super helpful to remove that level 6 rule. Let us move to whatever state or province we want, but maybe only allow it once or have to pay gems or $1.99 to do it, something! I play this game with my husband but we are in different states in the game and can’t rally or anything together. It would also be helpful to be able to have friends in this game, you could send gifts or supplies to..Version: 1.250.159

Heavy pay to win.It’s possible to grow without paying money however if you don’t have hours every day to spend on the game, you grow at 1/10 of the rate of pay to win players. Another problem is heroes, you can get legendary heroes rarely without spending money however to make a hero really really good you need another hero medal for that hero meaning you need to recruit it again. I started playing the game 4 months ago and I haven’t gotten a single legendary hero medal for any of my 5 legendary heroes. There are some good things about this game though, one of which is that the graphics are phenomenal. There are also a lot of unique concepts that you won’t see in other games like this. So great job to the developers, if they would just make some changes to the pay to win aspects of the game, it would be absolutely amazing..Version: 1.250.186

Great GameI’ve played this game over 14 months now and I truly love it, however in order to be competitive you will have to spend money. I hope the developers start to provide more options to simply earn some of the advantages others pay for to get them quicker. I’ve been involved in KE at all castles levels and as you are growing it will require more attention or larger castles will burn you. I am finally at a level where I can burn most others but it’s been a blast getting to here. The social aspect of the game is awesome as well. The only negative in my option is the overall cost to be successful. I understand the need to generate revenue, but I believe it could be incorporated better to allow more users to be successful without spending a lot before getting frustrated and leaving..Version: 1.250.216

Shout out to the DevelopersJust wanted to start by saying that the developers did an amazing job when creating this game in terms of consideration and detailing. Most games are stingy and require you to buy in order to grow. This game actually does not require you to do that. You can have multiple builders for free, you can produce/receive rss without having to login and collect rss, and even the time limits on building, researching, and training are reasonable. I have been playing this game for about a week now and I have yet to have a single complaint about it. I have played well over 10 games of the same type as this one yet none have been developed with as much fairness and consideration towards the players. This game is not only great as is, but it offers future potential as well. Keep up the good work!.Version: 1.250.173

Playing little over a year and....Game is really good. Will keep you entertained for hours. For real, since playing I've learned to read and write Korean, my math has gotten much better, and my memory has improved a lot. The strategies and game play can be a lot to learn, but really satisfying when you get it. It's a lot of critical thinking skills tied in with fun and challenging game play, and a great hero building aspect that's sure to please. The great thing is no matter when you start playing the game you will be grouped with players starting on that same day and you all get to grow together. Also later on you have the option to migrate to different states if you happen to meet cool people when at war or competition. I'd definitely suggest this game to anyone..Version: 1.250.217

Ideas + Great gameDear, developers first off don’t get me wrong this is a great game I probably spend 5 to 6 hours on it a day. This game is (4.9 of 5)Great game great Contant, I’m even an R5 of an alliance in me and some other people had a few ideas that would make this game more enjoyable. One of the ideas is maybe that you could create your own little chat that was just the R4 could talk about something or just create a chat with those people that way you don’t have to individually email each one individually, this will make the gameplay so much easier that way you wouldn’t have to email either everyone in the group chat or the alliance chat but you can just email like three specific people I hope you read this thanks developers!.Version: 1.250.225

True review! Please read!To start off this game is fun, the player base is engaging and has very good mechanics. With that out of the way this game is a super spenders dream. Want to just max your castle in a month and leave every other player 1-2 years behind you? Easy sure go ahead. Ahh you want the newest best heroes? How about no? Save tickets for months and we’ll bundle up so many heroes together we will reduce your chances. This game is a pay to win and have only recently scaled up their spending events. As a small medium player you will never catch up to the big guys. Months of work are ruined by crappy rewards or unwanted/useless hero pulls with what ever few tickets you do win. It has so much potential but the developers are actively just trying to find ways to grow their pockets instead of fixing many issues the community as a collective have pointed out..Version: 1.250.223

Fun waste of timeI’ve spent $5 on this game since COVID broke out. First 2 weeks-1 month it requires a bit of attention to progress, after that checking in once or twice a day goes a long way. Some guys on here are total nerds and talk like their 1500’s knights or something, but it’s mostly chill, except ROC which I don’t understand and refuse to partake in much to the dismay of my teammates. You’ll never be able to touch the guys that spend real money on this game, some of these dorks invest an entire paycheck into this thing. I basically play to have an hour of enjoyment on Friday and Saturday by attacking unsuspecting geeks with their shields down. It makes me feel like a big man. When it happens to me, for some unexplained reason I get SOOOOO angry, so I try to dish that feeling out to as many others as I can. Cheers dorks..Version: 1.250.184

Issue with recruiting hero’s.I’ve been playing for sometime now and I love the game much better then some of the others I play! The only issue I’m having is not being able to recruit orange level hero’s. No matter how many time I get an advance ticket I still never get an orange level and I’ve asked around and most of my alliance says it’s just bad luck. But that seems unlikely for the fact that our new players who just started are getting orange hero’s left and right. Please let me know if there is something that can be done. I tried to contact through the app support but there doesn’t seem to be a link for rise of empire. ROG alliance jonny2thumbs player name. Thank you again for this amazing game. Hope there is a fix for this one issue. Other then that, this game is perfect..Version: 1.250.107

Very in depthIn all honesty, I love the game. I’ve been playing for more than a year. It is very addicting and has a great global community. There is far more to the game than I had ever believed it could be. However, if you are looking for a game where you can progress without spending cash, this game isn’t for you. I have spent more than $2,000 to get to my current level. Is it worth it, well, that is up to you to decide. I haven’t decided for myself if it is worth it, but I continue to spend money weekly. The game is well thought out. Of course there are bugs, like every game, but the developers do tend to fix them in a reasonable amount of time. If you are looking for a game that you can spend a lot of time on and if you are competitive, this game is for you. I love it. I just with I didn’t have to spend so much money on it. Having said that, kudos to the developers for making a great game that is so addictive that people are willing to spend some cash to play. I wish I had thought of it. I still spend less here than I would playing golf, picking up any other hobby. Everyone has their own preferences..Version: 1.250.206

Thought it would have been better😕I got this game not too long ago and at first there was a lot of things to do and it was a ton of fun, but as I leveled up it got a little boring. It kept doing the same things over and over and over again. Plus in the advertisement, half of the things that the video showed to you, you can’t do! After only a day of playing it I deleted it, there wasn’t a lot to it. Another thing, it’s really hard to win battles. The only things that you can really do is build and upgrade, common things in a game. I also thought you’d be able to see the battles but the only thing that you can do is watch the March and it takes a long time to get to the point where they actually battle. In general this game is really good but I wish there was more to it..Version: 1.250.188

FINALLYA game that you don’t get farmed by others And is not pay to play You can earn so many free crystals that you don’t need to spend money. I have spent maybe $20 which is more than any other game I play. This one is worth it My only complaint- After you purchase the introductory packages the others are really pricey. I would like to see more sales. I don’t mind spending $10 or so. But 50 plus. Ain’t happening. After playing I really enjoy the game. The crystals are easy to get and amazingly farming is stopped pretty quick. Yes it takes time to build and upgrade but still so much other things to do while waiting. And the anniversary event is incredible!.Version: 1.250.237

Just like the restI was hoping this game was different but it’s not. It ok if you want to join an Alliance, but if you just want to be by yourself, kill monsters and raise your castle you can’t. There are no rules about being attacked over and over just to kill your troops. I was attacked over 50 times over 30 days by the same person, also attacked by others but that was a once and done. One player would attack me 4 to 6 times over 30 minutes with only parts of his army because he was a lot higher then me, most time not getting any loot but just killing all my people. I spent money to move away from him and he would track me to keep attacking. I had trouble building because I used resources to heal/make my army and he would just kill them all. So if you want to join an alliance it good, but not for a solo person.Version: 1.250.173

Not what I expectedThey advertise to be like the original game but is very far from being true, this game is just another game of leveling up buildings, like thousands similar games there is, in the original game you create citizens that you manually order to chop wood, build, or harvest food, on this game you have limited builders (2) without paying extra, and the whole game is just waiting on your buildings to lvl up, in general, this game doesn’t have any special feature that makes it better than other games of its kind there are, also, is totally a pay to win, you will have pop up windows to spend money on almost half of the actions you attempt..Version: 1.250.230

GameGreat game.Version: 1.250.125

Misleading and underperformsWhile all games are revenue based in some form,this underperforming spinoff is built around a solely monetized model,a rehashed platform and weak in its development for playability. Game grind is anemic,leaving the gamer feeling empty for time and money spent. I gave it a five star rating in that it is a perfect example of the lack of respect for consumers that the Apple Store and Google Play have in as long as a game has that window of generating cash who cares if it has no substance. This game sits squarely in the spinoff basement,tho I have never watched paint dry,after playing this ,it made me reconsider. Signed, Ned The Gamer..Version: 1.250.185

ScamThere is no way this game should be allowed for anyone under 18. You need to tie the account to a charge card and the chinese game company has designed its game to get you to spend money. Furthermore, NO adult should let there child play this game unless they want to go into debt. Apple should be ashamed of itself allowing this game to be promoted and not fulling looking into the unscrupulous practices. Not recommended: unless you think this is a great way to send $ to chinese communists..Version: 1.250.193

:)Just lovely but let’s be real I’m only writing a comment for the rewards.Version: 1.250.171

AwesomeGreat game, takes lots of strategy to be the best!.Version: 1.250.175

Enjoyable free-to-playWhile you can spend money to speed things up, this is one of the few games I’ve played, where that is not a key for success. if you can devote even 30 minutes a day, in even 5 minute increments, you will earn more than enough gems to play for free safely and successfully.Version: 1.250.247

Fun game but hidden UIFun game so far, but can’t see the resources at the top with the camera in the way. Doesn’t work with modern interfaces of iPhone.Version: 1.250.251

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.250.256

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