SVEN&SON Control Customer ServiceQingdao Richriver Electrics Co.,Ltd

SVEN&SON Control Customer Service

  1. SVEN&SON Control Customer Service
  2. SVEN&SON Control App Comments & Reviews (2024)
  3. SVEN&SON Control iPhone Images
  4. SVEN&SON Control iPad Images

SVEN&SON Control app is a device using mobile phone control dual actuator or single actuator for bed or sofa application. The APP control function identical to HJH8B handset or HJH26 handset or HJH55 handset.

SVEN&SON Control App Comments & Reviews

SVEN&SON Control Positive Reviews

Entitled people - read the manualI’m one of those entitled people who could t figure it out. I kept getting a blank screen. Then I read the manual and I felt smarter than Einstein himself. The solution has been posted here multiply times, but the more entitled people’s noise floats at the top, sadly. The developers can do better by including the brain-dead 2-point simple solution on the blank screen, rather than just being a blank screen. You’re welcome..Version: 4.5.3

It finally works!!!!On a lark I decided to try the apple control for my new Sven Bed base-which I love…I was so happy to see my bed respond to the commands just as the remote. I only had my base a couple of weeks but was disappointed the app did not work at all… Happy customer and thanking the tech team for making the base even better with this app! Favor: please make it work with the Apple Watch;-).Version: 4.5.4

App works fine except alarmEverything works so far with our split king bed, except the alarm feature does not work unless you do not exit from the alarm screen. If you set the alarm, press the Settings Alarm (typo on the app?) button, then OK and leave the screen to go back to the remote panel or any other app, the alarm doesn’t go off as set. Would really like to use this form of alarm clock, and I hope that can be fixed in the next update!.Version: 4.5

The app works fine. Had it for years.This app works totally fine. It does exactly what it’s supposed to do. Has worked across many iPhone versions and iOS releases. The only people who complain and review bomb it are the severely technically challenged..Version: 4.5.4

Works wellWorks well on my split king. The alarm works fine but the time isn’t always accurate. Sometimes not even close to right. That is minor for me. The bed adjustments work very well. I like it..Version: 4.5.3

December 2020Received, setup new Sven and Son adjustable base - split king. Downloaded iPhone app. Paired Bluetooth and could control either bed from my phone. Works fine although I did not test alarm..Version: 4.4

Works well.I have the Sven & Son Split King Adjustable Bed Base Frame (Head Tilt) and the iPhone remote works fine with this model. I can control both sides of the bed with my iPhone on all functions..Version: 3.0

Update neededApp no longer works on iPad. Device no longer appears when refreshing device list. Camera no longer scans QR codes correctly. Please help.Version: 4.5.4

Works perfectlyRead the instructions. Works great..Version: 4.5.4

Head Tilt Arrows are BackwardsThe head tilt arrows are backwards. App works fine, but the head tilt arrow direction seems like a simple thing to get correct. Details people!.Version: 4.5

Replicates remote controlThe software doesn’t recognize our remote control when using the camera and a scan code. Make sure you have VIRM and then do a search, the software will then find your remote..Version: 1.1.1

What’s the problem?This app works perfect. No complaints here..Version: 4.3

App FIXED and a Feature requestI’ve had no issues with this frame for three years other than the app quit functioning a year or so ago. I recently decided to see if I could make it functional. I couldn’t locate my manual and had same issue as many negative reviews stated. I could see and connect to the device but no controls. After some experimenting I noticed an icon that let me allow camera access and scan a QR code on the back of my remote. Works great now! I also see there is an alarm function that I never knew I had! DEVELOPER FEATURE REQUEST… Can I enable the massage vibration during alarm? There is a selection for MEMORY 1 on alarm presets but I can only store the frame position into memory . Am I missing something or can this be added to app in future upgrades?.Version: 4.5.4

You need to scan the remote!Yes, I thought this app was useless as well. The instructions certainly are. Then after I found my remote, I noticed it had a QR code. I scanned it with the app, and now everything works!.Version: 4.5.4

It works!The app works exactly like the remote control that came with my queen adjustable base. Not sure why others are having issues but the setup was quick and easy. Make sure to allow the application access to Bluetooth, the app then detects the base. Simply select the base and the tap on the scan button in the upper right and scan the QR code on the bottom of the remote, that’s it. The simply enjoy using your phone as the remote, very handy when your spouse leaves the remote on the opposite side of the bed. :).Version: 4.5.4

Works perfectlyThis app works great , despite what other reviews are saying. After downloading select the model number you have connected. Then scan the QR code from the users manual or else you will get a blank screen. After scan both of my QR code from each of the separate manuals for my split king if then added a picture to each one so they would not get confused. I saved the settings. Now the app works every time..Version: 4.5.4

Good once you receive instructionsI was so annoyed before a CSR at Sven & Son sent me instructions on how to navigate the app. Apparently you have to scan the QR code on the back of your remote & select your bed to operate it using the phone. Now that I did this, the app works fine & allows you to do everything you can do with the remote as well as set an alarm for certain positions or features to wake you up..Version: 4.5.3

Super easyDownloaded the app, scanned the code and I was all set..Version: 4.5.3

App works great- set up with QR scanThe back of the remote control that comes with the adjustable base has a QR code that you can within the app itself. That tells the app which type of bed you have and loads it. You can customize your profile, save positions in memory, and set an “alarm” that adjusts the bed to a certain position. All worked flawlessly. One of the easier IOT things I’ve set up..Version: 4.5.2

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SVEN&SON Control iPhone Images
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SVEN&SON Control iPad Images
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