Lensa AI: photo & video editor Customer ServicePrisma Labs, Inc.

Lensa AI: Photo & Video Editor Customer Service

  1. Lensa AI: photo & video editor Customer Service
  2. Lensa AI: photo & video editor App Comments & Reviews (2024)
  3. Lensa AI: photo & video editor iPhone Images

Lensa – your all-in-one creative companion. Make your selfies look perfect, add artistic flair to your photos with styles and special effects, or create music videos and trailers of your adventures (and much more!). Whether your digital art is intended for a wide audience or a close circle of friends — unlock your creative vision with the combination of Lensa AI and a vast library of art styles, special effects, filters, music, presets, backgrounds, frames and other design elements. Super easy to use, create professional-looking content in a few taps!

Magic Avatars
Discover the most sought-after trend on the internet. Magic Avatars transform you into your alter egos. Discover a world where you can take on a different style in seconds. Upload your pics—10 minimum—and see the magic happen. Get up to 200 unique avatars to use for your profile pic and so much more.

Photo editing
From practical enhancements to cool, trendy effects, Lensa has what you need to make your photos look spectacular. Simple, effective, and all yours. Discover:

- Skin retouching that looks natural, not blurry and artificial
- Increase eye size and make other subtle facial feature adjustments
- Recover poor quality photos and photos made with poor lightning
- Blur or replace the background with a different location or an artsy canvas
- Make the sky look amazingly beautiful or even epic
- Add golden sunshine, neon glow or a TV look with the special effects library
- Correct selfies for lensing effects to get professional-looking portraits

Video editing
Turn short clips into movies. All with just a few taps. Select soundtracks from a huge collection to create music videos. Get simple and easy-to-use video-making tools that allow you focus on creativity and forget the rest.

- Simply select any number of videos from your phone, and AI will do the rest
- Automatically selects the best, colourful and action packed cuts from each video
- The soundtrack beat is automatically synced with the action and camera transitions
- Easily adjust video fragments and customize highlights to get the movie you want

Art & design
Did someone say Picasso? Unleash your inner artists with the freshest art styles and filters in the world. Turn any photo into a masterpiece in seconds and show the world your true colors.

- One tap art filters. Turn your photos into works of art in the style of famous artists
- Transform photos with popular art styles - anime, cartoons, sketches, watercolors…
- Add frames, backgrounds and other design elements to create beautiful illustrations

Privacy Policy http://lensa-ai.com/privacy.html
Terms of Use http://lensa-ai.com/terms.html

Lensa AI: photo & video editor App Comments & Reviews

Lensa AI: photo & video editor Positive Reviews

Not originalThe thing I do really like is how you are able to adjust features/settings just specifically on the face, or foreground, or background, without applying the effect to all. This is something that you could do in other apps, but it wouldn’t be as quick and convenient because you would typically have to first do the shadows and highlights and then overlay them onto the original picture. However, a big problem I have is that it doesn’t let you adjust from what it automatically finds to be the face, foreground or background, so you aren’t able to perfect where the new background or effects will go. You can get around this by going into another app like Photoshop and overlaying edits, but that gets rid of, to an extent, convenience of this app. But then again, the things that you can’t even fix is that it often times won’t recognize a face so then you can’t do any of the face options and it won’t let you select your face manually either. Also, the filters are very generic. So again to sum it up, I like the face, foreground and background option but the options in general are very limited, don’t always work, and nothing too unique. Update: I change my rating from a 2 to a three because I see that it is primarily for selfies and so I used it on a selfie and it worked better like it was the first time that I was able to make it detect a face, but it still didn’t detect it perfectly so I really wish there was the option to adjust what it automatically detects..Version: 2.7.2

So I’m a little frustrated with this app at the momentSo I find the photos for the magic AI beautiful. I’ve already spent more money than I’d like to admit just doing it for myself, my friends and family because of how much I love how the photos turn out, but I just went to check on my newest set I’ve purchased and the screen just shows a loading circle with after 5 minutes, nothing loaded. I saw my app needed to be updated so I figured that it would be just that but I was wrong. It’s still showing the loading circle. I’ve spent money each time for each photo set, and not only can I not access the current one the app was working on, but I can’t even access the other 5 I’ve paid for? I feel it’s valid to be upset considering this app charges $8 per 200 photos each time you want to upload even when you have the free trial enabled which is like $38 a year. It’s very pricy, and the problem is I wouldn’t even mind paying that amount if I could get unlimited uploads for no additional charge but the fact that you have to pay each time and as of right now, I can’t even access any of the photos I’ve paid for? You guys gotta figure something out because I kinda feel like I’m getting robbed here. I work hard for my money and I don’t really appreciate having it wasted on something I can’t even access..Version: 4.6.6

Crashing & Locking UpI’ve been using this app for about 2 years and love it until recently. After some updates not all the backgrounds worked, they went on top of your picture or didn’t operate at all (they seem to be working now, but I’ve gotten used to switching to another app for my background). As of lately the app will close when I’m editing photos and I have to reopen it. I will get a few more photos edited and it just closes again…very frustrating. I have an IP 8 and shut it down, but didn’t have any affect on the app, it still closes periodically. It also will lock the screen sometimes when saving a picture, but not only the screen, your entire phone. One day it took me like 30mins to be able to shut my phone down, couldn’t get off the saving screen that wasn’t working. I deleted the app and reinstalled. I’m a few weeks in and it locked the screen saving a picture but I was able to get out and went to apps and saw it has an update so updated and it still closes on its own. Love the app, but it gets frustrating with these few glitches, but I do continue to use. Just want to let the creator now the problems I’m having. Recommend this app..Version: 4.4.0

Eh. Some gems, mostly just rocks.Firstly, I want to say the Magic AI feature can make some gorgeous pictures. However, a LOT of them looked nothing like me and/or were distorted. The first round I did to 200 pack and submitted around 18 pictures of myself at different angles as requested. I was so disappointed in how many of them were distorted or flat out didn’t resemble me in any way. I’m am a brown skinned Black woman and a portion of these charters were White/Asian, particularly in the Fantasy category. I redid the process again, the 100 pack this time, selecting only 13 pictures with similar poses. I had a much better result however still some sprinklings of distortion and White/Asian women. Also, this app renders teeth strangely. It gave me a lot of snaggles and crowding when my teeth are straight with a few small gaps. So, that was another disappointment. However there are some pictures I really loved so I guess it was worth spending $15 in the trial. Hopefully once the full membership kicks in you don’t have to pay per pack but, I’ll never know because I don’t $50 a year, especially with the fickle nature of the AI feature..Version: 4.6.6

Best of its kind but not cheapI use an old freebie app called wondercam that honestly beat most of the cheesy selfie paid apps available. Unfortunately it stopped working on newer iphones. After downloading tons of cheesy selfie touchup apps I ran across Lensa. Holy cow this app has superior quality effects! Best selfie app I’ve tried! It’s easy to adjust and turn down some of the effects. It’s not overly complicated to use. I don’t like it when all effects are so souped up it looks obvious and fake. Also most selfie apps have bad quality effects. Lensa magicmode and effects are excellent. Lensa lets me adjust perfectly. Even with the effects souped up it looks professional. No cheesy blurring or smears. I also love that I can go in settings and make this open in camera mode! Now I can use Lensa as my camera too! It would be cool in future versions to have an option to apply magic correction after you take a photo or a default setting of effects. Then after the picture is taken it apply’s the effects automatically. Adjust from there or even reset if you want. Lastly as a guy thank you for making a gender neutral app icon lol. No cheesy flowery pink camera icon etc The only downside to this app is cost. It requires a subscription, but for me, the app is good enough it’s worth the price. Granted it’s expensive for many people. An app of this calibre requires good programming. These developers need to eat too..Version: 2.4.0

BewareThe app states that it’s a free trial for 7 days. After that membership options are monthly, yearly or one time fee forever. During my trial, there was no way to select the option for membership. It wasn’t until today, 2 weeks later I was finally able to figure out I was charged for a FULL YEAR and there is no way to upgrade to the one time membership. I tried to cancel all together and learned it was too late I was locked in until next year, 2021. I really enjoyed the app, but this tainted my opinion, as it is very shady. It’s sad to have a great product, and it be overshadowed by this. I recommend the app developer become more transparent in their membership enrollment so customers would know the only option is one year. They should allow members to select the membership they choose upfront so when the free trial ends that they are enrolled in what plan they want..Version: 2.3.4

I truly want to love this app but....I want nothing more than to fully love this app because it honestly is one of the best free photos editing apps in the App Store. But there is ONE major flaw that I just can’t stand and is a constant source of annoyance for myself and I’m sure many others.... To whom it may concern in application development, Why in the world are users only allowed to replace or edit the background in only the pictures that the “face detecting” technology actually detects a face...? This feature only accurately works 60% of the time (and that is being generous) & it doesn’t really make sense that users can’t change or replace the background in pictures that don’t have a person in close proximity front and center facing the camera. I have active Poshmark, Mercari & EBay Sellers accounts & it would be a blessing to be able to use the superior background replacement & alteration ability featured in this app on my merchandise photos instead of having to constantly set up new and aesthetically pleasing backgrounds every other photoshoot..Version: 2.6.0

InconsistentI purchased three packs in total, plus a week subscription. I was quite satisfied with the first two pack results! One for my 3yr old son and one for me. The final pack bought was for my wife, whom I had convinced after showing me and our sons results. Upon getting the results for my wife we were both HIGHLY DISSATISFIED AND DISAPPOINTED! Out of 50 total pictures, 5 of them were recognizable! We tried to chalk it up to the AI’s rendition of the pictures given but a good majority of the pictures are a completely different person! It’s not even close! I’ve sent an email out and am waiting patiently for a response. I’m not asking for a refund just a free 50 pack so my wife can try again. I read through the policy and understand that inaccuracies can occur due to a user error or what not but I want to re stress that my wife took the most time and effort to take and upload the best pictures out of all of us. Thank you for the consideration. Will update the rating once I get a reply back..Version: 4.6.6

Perfectly amazingI recently started using the Lensa app for photo editing and I am extremely impressed with its capabilities. The app offers a wide range of editing tools, including options for adjusting lighting, color, and sharpness. The filters are also very impressive and allow for easy one-tap editing. The app is very user-friendly and easy to navigate, making it accessible for users of all skill levels. Additionally, the app has a built-in camera feature that allows you to take and edit photos directly within the app. Overall, Lensa is a fantastic photo editing app that I would highly recommend to anyone looking to enhance their photos..Version: 4.7.0

Avatars are great— for young and male facesI loved the magic avatars the app produced for myself (30f), my partner (40m), and my father (72m), but for my mother (72f) and my grandmother (96f), they were awful. I thought the cosmic ones would look especially cool with older, powerful female faces, but the app smoothed them so much they didn’t even look like younger versions of themselves, but like completely different people. It didn’t do that for my dad even though he his older. It’s a shame app developers feel that older female faces would need so much editing in the algorithm the AI uses. I had better luck selecting “other” as the gender for my mom and grandma, but I’m disappointed the female styles weren’t properly available for them. I was using it for my own art inspiration anyways, so I guess I’ll have to try to put together the desired looks myself. Again, the other avatars are great. It’s just not good for older women..Version: 4.6.7

Use this app and stop the old photo scanning madnessThis app took me a while to figure out my preferred tools. But well worth the payoff. The setup option let’s me move around the tools based on MY workflow that’s works for ME. the skin, teeth, neck and foreground/background enhancement options work flawlessly on my iPhone 15Pro Max. I gave up on scanning old photos years ago when I discovered my iPhone camera with light over an old photo is fine. Now with this apps AI image learning, I have been able to revisit all those old precious photos from the 80’s, 90’s & 00’s and WOW!! Blur the background a little Clean the chocolate off that messy 3 year old’s face Touchup the skin tones. Worst case: if the old photo is too hard to get perfect than I can choose an Artwork overlay (Surf is my favorite) and BAM!! That old fuzzy, imperfect photo is a beautiful simple brushed oil painting!! This app is worth every penny. I’ve got 130,000 photos. I’m an amateur. But I love photography enough to say this app will not disappoint. (Please make MacOS Apple Silicon version use iCloud sync) One star ding because the Avatar promo didn’t work for me. I just had to pay and wait, days and days. No message offering a redo. Nothing. Had to get an iTunes refund for that module..Version: 5.7.3

Cool BUT….This app is pretty awesome. But, it doesn’t let you save the images in 4K unless you subscribe to the app. That is pretty sketchy since I already paid a premium to generate the images. It only sneaks in that disclaimer when you get to download the images. I love the images and don’t love being deceived into spending more and more money. The cost should be built in or at least presented up front. Also, not as revolutionary as everyone thinks. Many apps (such as Viola) have been turning regular photos into different styles of artistic interpretations for a couple years at this point. However, this is definitely the next level. I am happy with my photos and don’t regret the experience. However the way that they bill doesn’t feel good at all and that is why they lose a star in my review. 👨🏼‍🎤.Version: 4.6.6

Cautiously optimistic!!Update: As of 6/28 after new versions released by the developer were installed, the app is back to opening and functioning like a champ! I will happily remove my previous comments if things stay like this, I do love using Lensa! Thank you for the quick feedback to my review, it was appreciated. Previous review: Tried opening app through the App Store as requested. Now just crashes and closes after short wait but still will not load at all. Have loved this app for several years but in recent months it just is a black screen and won’t load. I paid for the annual subscription which is pricey. When the app is functional, I always feel the cost ends up being worth it. When it’s not working for such long periods of time, it’s getting harder to justify..Version: 4.2.0

Never got images backThe app collects payment very well. 5 stars there. Too bad I never got images back after paying and uploading. App said it would notify me, but nothing. Even the 20 min progress circle is gone! Time to hope Apple refund service is also a 5-star kind of experience! Update: Apple has refunded the purchase. At the same time, the developer suggested trying the app again and oddly, the avatars do show now. I did use the private relay to sign up in-app. Not sure if that was the issue. Since I hadn’t looked at the app in a couple of days, I am not sure when they became available but confident they were not available in the 2 hourish after I ordered. Now, I feel bad for getting the refund, but the delay did cause me to believe that something went wrong!.Version: 4.6.7

SubscriptionI don’t usually leave reviews, but I paid for the avatars and AI photos, awesome, beautiful, insane. Loved that, but that’s the ONLY thing I paid for. I never wanted to subscribe, all I did was pay the $7.99 for the photos. Now I’m getting billed for a $35 year plan and there’s literally no option to cancel the subscription. I’ve looked up how to cancel it, can’t find anything helpful. I’ve gone through the App Store, subscriptions- manage subscriptions and it just shows me the plan I apparently subscribed to. No option to cancel, usually there’s an option to cancel. I know this because I’m a frequent free trail-er. I’ve gone through my settings, I’ve gone through the settings on the app and it just opens up the same page. Please help. Life is unfortunate right now and I can’t have my last $40 being taken away unexpectedly..Version: 4.6.8

Not bad…but there are some issuesI have been trying Lensa out and definitely have liked some of the permutations that the program has come up with, however I do feel there is room for improvement & I also ran into an issue concerning pictures. Improvements: Being able to choose what themes you want to see for the permutations would be nice. Not having this option kind of seems limiting and not ideal. I feel this would also make the picture packages worthwhile. Program Issues: I had 2 pictures I tried to submit at least 2-3 times as is and edited as well. My face is clear, it meets the general criteria given (I even cropped the 2 pictures a little to make sure the face was more focused to test the issue out and troubleshoot). The pictures are Senior photos taken from when I was 18. I was not considered a “child” but I have always looked younger than most people peg me. I don’t know if my youthful face is the issue (despite the make-up in my pictures making me appear more mature)or something else. I feel Lensa should really look into this in the event anyone else is just as disappointed as I was they couldn’t submit some favorite photos for potential permutations..Version: 4.6.7

GlitchyI love this app and have had it for over a year. The only problem is that I’ve had to uninstall and install the app several times throughout my use so it’ll work since it won’t open up. I then lose all my files each and every time I do that since it’s the only way it’ll open up again. The new video editor I’ve tried to use as well. The app shuts off and I lose my edits during the video and have to restart the app. Very annoying!!!!! Need to fix the glitches and random shut off. Other than that, it’s great! *update response The update don’t work as I did that throughout the year. The only way is to uninstall the app and reinstall which causes me to lose all my data and edited pictures in the app..Version: 4.2.0

Loving it!!!I recently downloaded this app with modest expectations for its free version, anticipating that I would need to shell out a significant amount of money just to access basic filter functions. However, to my surprise, "Everything" in this app is not only free but also incredibly user-friendly. You don't need to be a photography expert to navigate it; I myself am an airline pilot with limited photography experience, and I was able to effortlessly enhance my pictures. Voilà! This app does precisely what I needed, sparing me the complexity of more intricate applications like Photoshop, ACDSee, or Pixelmator. I'm enamored with this app; it's a breeze to use and simplifies the editing process..Version: 1.0.1

UGHHHDo NOT download this app if you are looking for an AI avatar maker. I downloaded this app and was so excited because there were such cool AI avatars advertised. As you can probably guess, I skipped right to the AI avatar maker. I spent HALF AN HOUR looking for the right selfies because it kept saying mine didn’t work and stuff! I kept reminding myself that it was going to be worth it in the end once I get an AI avatar. I was wrong. It had me pick a style and everything and then it said “importing images” and “creating avatars” AND THEN AT THE VERY LAST SECOND IT TOLD ME I NEEDED TO PAY! I gave you 3 stars only because I know the developers worked hard on this app but I don’t understand why they make us pay so much just for a picture. I get that the developers need money, but I feel like there is another way. Thx for reading! ❤️.Version: 4.7.1

Love this appThank you for providing such a nice app to edit the photos of love ones. 😘.Version: 2.3.3

Muito bomFácil e perfeito.Version: 5.7.6

The BestMy favourite app ap.Version: 5.6.11

Super quickQuick editing on the go!.Version: 5.7.3

ILo pnlpncok v Dc fed fob “ Old to🤧 N,. L n 😵‍💫 👏🏻 😦 F no B No l P bill b 🚏🪗 In of. M Bb b🥏🖲️ B puff pp l c M Phlox Ple D Pop Do O.Version: 5.6.7

Great, much better than a year agoI tried again after last trying a year back. Much better now. But I wish you could do two people in one photo.Version: 5.6.8

Buggy. Uninstalled it twiceI love the results of this app - when I could get it to work..Version: 5.6.7

Fun!Play to your heart’s content.Version: 5.6.3

AwesomeAwesome.Version: 5.6.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 5.8.1


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