Coinbase Pro Customer Service

Coinbase Pro Positive Reviews

Extremely extreme extraordinary fast crypto recovery process 🥰🥰I was impatient to carry out necessary research but I so much really wanted to jump on the crypto trading and investment buzz. Unfortunately for me, I invested 80,000 GBP worth of bitcoin with a fraudulent company. I was happy to watch my account grow to 180,000 GBP within a couple of weeks. But I didn’t realize I was dealing with a scam company until I tried to make an attempt to withdraw. I made a withdrawal request, and noticed my account was suddenly blocked for no apparent reason. I tried contacting customer support, but all in avail. I needed my money back at all cost, because I could not afford it let go. So I tired all possible means to make sure I recover my scammed bitcoin. I did a lot of online search of help, and tried to see if there were other people who had similar experience. I stumbled upon a cryptography forum were a couple of people mentioned that they had been through the same process but were able to recover their lost cryptography funds with the kindness help of Cyberspytech1 @ Gmail. com so I file a report on and he was able to get back all my lost funds within 2 weeks I feel indebted to him. Apart from trying to express my gratitude to them once again using this medium, I will recommend anybody who want to recover scammed bitcoin, stolen cryptocurrency, funds lost to binary options forex, investment and any other form of online scam to reach out to Cyberspytech1 @ Gmail. com.Gyal perezVersion: 1.0.104

Best and genuine way to recover your lost funds!I was impatient to carry out necessary research but I really wanted to jump on the crypto trading and investment buzz. Unfortunately for me, I invested 75,700 GBP worth of bitcoin with a fraudulent company. I was happy to watch my account grow to 214,575 GBP within a couple of weeks. But I didn't realize I was dealing with a scam company, until I tried to make an attempt to withdraw. I made a withdrawal request, and noticed my account was suddenly blocked for no apparent reason. I tried contacting customer support, but all to no avail. I needed my money back at all cost, because I could not afford to let it go. So I tried all possible means to make sure I recovered my scammed bitcoin. I did a lot of online search for help, and tried to see if there were other people who had any similar experience. I stumbled upon a cryptocurrency forum were a couple of people mentioned that they had been through the same process but were able to recover their lost cryptography funds with the help of RemotePundit So I file a report on RemotePundit @ Gmail and he was able to help me get back all my lost funds withing 2 weeks I feel indebted to him. Apart from trying to express my gratitude to them once again using this medium, I will recommend anybody who wants to recover scammed bitcoin, stolen cryptocurrency, funds lost to binary options forex, investment and any other form of online scam to reach out to RemotePundit (at) gmail.NicoleDave14Version: 1.0.104

Functional but not good uiNumber one it continuously without fail signs me out even though I enable Face ID and do nothing to get signed out. Then when you finally do get signed in (which sending a confirmation link may or may not work). Then you can’t really pull detailed information on crypto trends for more than just a few days. On top of that the functions were you can invest or sell 25, 50, 75, or 100% of your portfolio sometimes do not appear so you mean we have to put in the exact amount including the decimal of crypto that you want to sell or buy. Overall it’s functional but needs a lot of work, and that is shocking to me because of how much money they make. Oh and coin base customer service is one of the worst things I’ve ever dealt with. Every case that I’ve opened including them messing up my ACH transfers has been closed without a single word to me or without any action taken and are never resolved. If this were a review for just a customer service it would be a zero..Jaquellentah565Version: 1.0.40

Probably the best app for data and tradingIt’s hard to find a reliable app for crypto. Most don’t adhere to the functions they sell you on, and many others are for users new to crypto. Coinbase Pro is absolutely everything it says that it is, which is nothing short of a data center and not much more. It is the most reliable source that I have for making accurate and informed trades on the crypto market. If you want fancy colors and games and information on different coins or tokens that the app doesn’t even offer, then this isn’t for you. What you will get is up front information on the fees and access to every coin that Coinbase offers and that’s it. No filler. Straight up—to the second-trade history and order book so that you know what’s happening with your investment whether you’re long or short. The only negative I could say about the app is that it’s so bare if you don’t have a firsthand knowledge of the market already, then you won’t have a clue about how to navigate this app. It could offer just a tad bit more information than it does, but it’s for trading and pretty much that’s it. So, it does what it says it does. No earn, no stake, no transfer or conversion gimmicks. Just trade crypto and make money with accurate data to assist you with your trade. It’s almost like Coinbase and Coinbase Pro are different companies entirely. Four stars only bc I don’t give anything five stars. So, four is five in my opinion lol..NNesbitVersion: 1.0.82

Saves u moneyThe fees are .005 percent so only half a percent for my boys that didn’t go to school compared to Coinbase .035 percent but it does have its problems like sometimes the app is down for weeks and I can’t login currently I can’t check my portfolio and it’s not like I got some old phone I got a 13 pro max so idk but the app has a lot of bugs Edit: as of rn I can’t log in on coinbase pro app it says wrong password it’s been doing this for over a week sometimes it works and it lets me log in then the next time I use the app I am logged out and it won’t let me log back in I have my password written down and I know I’m doing it correctly but this app is really bad and always breaking or down idk something is always wrong with this app so not to nice to see on a app we’re u might have a lot of money on Another edit app got fixed for a little but app is broken again with same problem I enter in my password correct and after one correct attempt it tell me to many wrong attempts the computer works just fine but the app is always down for weeks at a time constantly idk why the problem keeps going away and coming back I’ve tried logging in on Wi-Fi and cellular I’ve tried everything it is 100 percent a the app if u don’t mind using the desktop to do your trades u should get this but if u need a app only for your phone or want a reliable app this ain’t for you trust me this app no bueno.VnkhjjhkkjhhbjkkhbjVersion: 1.0.88

This app badly needs redesigned…I like the idea of coinbase pro giving you the ability to see the candle wick style for the trade charts as well as the better trading fees that come with this side of the site. However, I often find the mobile app more of a nuisance to use than I should, and it really only works out well if your using it for entering orders and using the desktop site to watch the chart, because you absolutely can not do both feasibly, especially in fast-moving, high volume situations. For one the trade history ticker gets covered up by the clunky and overly large buy/sell pop up. The app also doesnt support scrubbing back and forth in time divisions. You are limited to a fixed window of the last 35 periods of time in each division. Lastly, this app devours battery charge. It is evident something highly resource consuming is going on during runtime in this app, possibly constantly polling the site for updates to the chart? My phone has gotten pretty hot from leaving this app on screen for extended amounts of time. This doesn’t happen outside of coinbase pro. Honestly the only reason I even still use it is because coinbase offers some cryptos not on binance at this time. If it weren’t for that, I would probably switch totally to them..Comander foxVersion: 1.0.93

App is pretty good but not without a few major faultsThe app is good, and so is Coinbase’s Pro service. But there is always room for improvement: for one, CB provides you no profit/loss statistic. I understand each crypto transaction lives independently of the next one, but still, investors need to see where they stand without running their own excel sheets (like I have to) Next up is the inability to see full prices on your fills (or on some screens, no fill price at all). Coinbase loves to round your volumes and prices. And when markets are trading in ticks, pips, whatever you want to call em...being able to see full prices on my fills in important. Stop rounding prices and volumes. If you absolutely need un-rounded numbers, you’ll have to visit the CB Pro website, or run a CSV file in the statements section of the webpage. And another complete PITA is the lack of Watchlist (which regular Coinbase has). I still wholly recommend the app and gave it 5 Stars to encourage Coinbase to adopt these simple changes that other exchanges already have..JdrednationVersion: 1.0.68

Needs work, good asset selection, no way to see how I’m putting in, navigation is complicatedCould use a favorites tab to see exchanges you’re interested in, the orders and wallet tabs should have a place to go to the exchanges associated with for each order/crypto so you’re not shuffling everywhere all the time trying to check prices/rates. And fees are a bit high if you wanna make daily trades, and also I have no idea if I’ve made enough to profit on the trade Bc theres no way to see how much money you have made vs how much you put in. And how much money you put into an asset at the time you made the trade. Or how much you’ve put into an asset in total vs how much your bit is worth now. Also a way to see percent change from a desired amount of time on the candle graphs, or at least show it for the time intervals provided would be nice. So I don’t have to be adding up candle graphs and guessing each tome I need to see if I’ve even made enough to pay the fees and profit. Just tiny things that could make the app so much easier and efficient to use. We can all make money if the app is improved..Butts969Version: 1.0.73

Dangerous if you have to monitoryour money.This app works good at first but after being on over 30 min to an hour starts to lag and price ticker freezes and stop reflecting order book and where market is. I recommend using website instead, this app works for few minutes but then becomes unreliable. Also if you have had a limit order placed on website and later turn on this app and try to use it to cancel limit order it glitches out and will not let you do it. It is dangerous because if you have a limit order setup on website and then you turn to the app and see and opportunity and want to cancel limit order in order to take current price it will glitch out when you try to cancel limit order, you will then have to run to a computer and pull up pro coinbase website to get what you need done..THEfuturealVersion: 1.0.30

It’s fine. Low fees but a bit confusingIf you’re a beginner, I strongly suggest regular Coinbase. It’s extremely user friendly, easy to understand and in my opinion the best exchange for those just starting out and worth it’s higher transaction fees. They also give you a description of the currency which I like and haven’t seen elsewhere. I’m not a beginner but I still use Coinbase generally. I don’t understand why they don’t have LUNA, CAKE,etc. but whatever. I had a really hard time learning how to trade on Pro as opposed to Coinbase. Especially coming from Coinbase; it’s totally different. You have to “sell”, then chose what you want to trade for, then “buy”. Trading is pretty much all I use Pro for however. The transaction fees are as reasonable as you’ll find. I think if Pro incorporated some of what they have on Coinbase it would be have more of a universal appeal. For now though, my advice is it’s called Coinbase “Pro” for a reason. PS-I do encourage people to check it out for themselves and form their own conclusions.Trump.eats.itVersion: 1.0.80

Why it’s 4 not 5I love this app as I just turned 18 started invested and everything is great. The way the app is built is like non other and I really do like it. But I really wish it had a feature where it would track our gains and losses and do the math for us. I find that I and many others have created their own excel sheet or document their Coinbase account and it is a little frustrating when trying to do everything because I’ll have to constantly be changing it. If I open the app to a screen that shows me I’m up or down for the day (like Robinhood stocks app) and what’s making me money or losing me money I’d be happy. Thank you :) Update: I really appreciate the response from the CoinbasePro team it shows they care and want to continually improve the app. I’m still using the app and I love it! I hope my suggestion and others suggestions gets added soon. It would make investing a lot easier and I could better figure out my profits and losses..Ali_ZohnyVersion: 1.0.79

Good but definitely could improve…I love the ability to have limit sell/buy. My main complaint is the cumbersome interface. Coinbase (non pro) shows you your portfolio. From your portfolio you can click on a coin and go see what is happening with it, and then make trades from that screen. Coinbase Pro takes you to a page where you see your past transactions and can only make trades. To see the chart and what your crypto is doing you have to go to the markets tab and search through all the crypto to find yours. Why would it not exactly match the way non-pro Coinbase works from the portfolio, showing the chart and movement on the screen after the portfolio and then allow you to trade or see orders/transactions from there? That would make sense to me. The app has most of what you want, it’s just not organized well at all-you almost have to have both open at the same time to save time. Make these changes please Coinbase!.Dano653Version: 1.0.83

Technical issues arose at the worst possible moment...I’ve been using apps since iPhone4 and this is my first review ever. I’ve been moved to write this review because of this app let me down yesterday. You see, I was on Coinbase Pro yesterday morning (May 19,2021) while ADA Cardano was priced at $1.10... but this app did not allow me to BUY. instead, it flashed a message stating that there was a “problem connecting to the network” just then during the big drop in crypto prices. I was prepared to buy $1000 worth of ADA but missed out on that great opportunity. Also... a few of the most technically-advanced crypto are missing... Polkadot, tezos, fantom, iota, & Bitshares. To be fair, the fees are lower than its sister app, Coinbase, but the regular Coinbase app is much more polished and easier to use. Another good thing about this PRO app is that I can set Limit-Buy orders which are a MUST when buying crypto. The saddest thing is that only Coinbase and Robinhood are available for buying crypto in New York State..Abe vigodaVersion: 1.0.75

CoinbaseProI give you 5 stars, ONLY, because I get Bitcoin outta you. You have shorted me, and yourselves, many many times. Of course you are aware there are no people to call and get things worked out with. I understand the space is super busy, congested and we’re all trudging our way through life’s ups and downs, but this is supposedly automation going on here that should be without fail. With the conviction I have with Bitcoin, I just hope it turns out well like I’m believing cuz I’m pretty tired of getting the short end of things in my and my wife’s life, especially when we have done all the RIGHT things in 25 years of being financially responsible, only to be the ones continually punished for it. Thank you for the Bitcoin and getting by with your service to acquire it..GitBit256Version: 1.0.93

Omg I get it I can trade on margin stop reminding meCoinbase! Seriously. I know I can trade on margin. Thank you for adding that feature, but stop prompting me every time I open the app! Even when I X out the margin box and it reminds you that I can always turn it back on, the margin banner shows the next day right on my home screen. It’s not even implemented well, like I can’t separate a max cash buy with a max cash+margin buy, coinbase is like NOPE just because you enabled margin we’re going to assume every buy order is now on margin. I’d honestly rather have margin removed because of how awfully it’s implemented in this app. Especially since margin is an advanced feature and not something to be used lightly , so stop peddling it constantly. That being said, I wouldn’t trust my crypto to anyone else and I love coinbase overall, but considering how lacking this app is anyway, (like only a pin to protect app access and no faceID for whatever silly reason) please fix this so that margin isn’t constantly spamming me while I’m using the app. Thank you..Zero7288Version: 1.0.16

Better tools than coinbase, worse GUIWhile pro has better tools and allows stop and limits, the regular app has push notifications. As far as I can tell, pro does not. It almost seems as if the GUI for pro is intentionally more convoluted. I cannot recommend this app until it has push notifications and is less complicated to navigate. If you are going to label something as “pro” it should be your normal UI “plus” features, not an entirely new, less user friendly UI altogether. “Pro” should mean we get more, not that you have to be a “pro” to figure out what most exchanges already include. Everything is so counterintuitive compared to “not pro”. Other exchanges have far more complex UIs that are easier to manage than this one. I just want to know when a limit order or stop sell executed please, and I’d like the withdraw function or deposit to also be on the ticker view..RGravlee1Version: 1.0.77

Good toolI like using Pro over the base version for the buy/sell capability and trend analysis. As I get acclimated with candle stick charts and data/trend analysis, I may need a more advanced tool in the future that includes MAC, FIB, and other analysis tools. But for a novice learning to trade now, it is a good step up from the base product. For me it is the difference between behaving as a novice investor vs novice gambler. Too late in life for me to gamble with hard earned funds, but with some analysis capability, I use for more research to select med-long term choices towards financial goals (including payoff of $$$k student loans for my kids college education) in the 5-10 year timeline. I thank my millennial wise son for introducing me to this financial investment sector. ‘Out of the mouth of babes’. Psalms8:2. It’s been an enlightening experience this far..BABES_WISDOMVersion: 1.0.57

Good app but needs improvementsThey created a better app but left all the good parts about basic Coinbase behind, growth charts for the profile would be nice. Being able to see your coin growth vs it’s life growth from one screen would be nice. Having to back all the way out from my profile then going back to the market list and then having to search for a coin is a bit annoying. Having the favorites list was nice. They need to take the good parts of regular Coinbase and incorporate it with the pro version. Also it would be nice to see a crypto app like a stock app where you can see you gains compared to how much you have invested. Sitting there and doing all the math to figure out how much I’ve spent on a coin or all my coins vs what have all together is a little annoying. I feel these are easy things to implement into the app. Especially considering how much we spend on fees..AStone1427Version: 1.0.82

Nice app but somewhat clunky design.As someone who was waiting for limit trades in the regular Coinbase app, I was excited to see that this app had the functionality. However, I find the UX design of this app to be a little underdeveloped. When compared to how clean and readable the standard Coinbase app is, Coinbase Pro is lacking in ease of use. When you look at assets in your portfolio, there is no way to view the candlestick graph that is accessible when looking at all assets in the market. When viewing my portfolio, I want to see a visualization of the performance of my assets as to stay informed, at a glance, on the status of my investments. I love what the app allows you to do in regards to advanced trades similar to ThinkOrSwim, but the app seems to have far too many dead ends when it comes to viewing cryptos in your portfolio. Maybe in the markets page add a filter option for your portfolio, or have the assets you own at the top of the list..Coop.rVersion: 1.0.55

Unfinished product. Stay awayFeatures are halfway developed and calculations are not correct in some places. Dumped shiba holders with their mistakes in prices. Customer service NOT EXIST, so something lose here is irrecoverable. Use at your own risk. They said we will add new features but NO WORD ON THE DAMAGE THEY DID TO US. Who will give back the coins we lost due to your BAD CALCULATION? Fellow users let’s get together to make a move against the fraud they did to us. I opened a ticket and they closed it without any response and when I respond to they mail, they want me to open another ticket. Again they close and it goes forever, so I moved to other provider. Better you make your move and ban this app. No morals for them to recover the money they took from usillegally. Shame on your app and your ethics...Mail2sashiVersion: 1.0.80

Not that ProThis app is ok. The best feature is that it really gives you real time data and that you can do stop loss. Other than that, if you leave it on in the background, when you come back to it, it will not refresh, so you have to totally close it every time. Also, one major flaw is that there are no notifications - none! So, you end up having to keep the regular Coinbase, but that only tells you when the price has spiked or dropped 5%. They really need to step this up and create custom notifications, which by the way, should also be reflected on your Apple Watch. This lack of functionality makes it look very lackluster - still they charge you really high fees..CDq_Version: 1.0.35

Overheats phoneThe app is decent. The regular Coinbase app is, of course, more user friendly but the Pro version at least offers somewhat usable charts. Unfortunately, the app causes my phone to heat up quite quickly. Even after 30 seconds of use, the temperature ramps up uncomfortably. Maybe the price fluctuations are causing the app to generate and regenerate data/graphics at an alarming rate? These updates may need to be throttled in some way to prevent frying devices. btw: I’m using an iPhone 12 running iOS 14.3 — it should be able to handle an app with such basic functionality without overheating. Please reply to this review once you’ve identified the problem and have submitted an updated version. Cheers..TrentmorrisVersion: 1.0.59

Secure but not many featuresPros: - FDIC insurance on your stored USD currency (not on BTC though Coinbase itself is established enough to personally insure, though this is only as good as their word). - Instant trading capabilities upon USD deposit - High enough global trading volume to fulfill the average person’s limit-sell orders completely Cons: - Both the website app and website terminal itself leaves much to desired, namely: - Can’t view the chart, trading terminal, and all orders in one screen. - On the app, you can’t view exactly how much USD you have to trade with (for example yesterday said I had $1,500 USD balance available after a few of my trades cleared but that was 0.02xx BTC in my wallet, not the actual USD amount. - Chart has few overlay options and you can’t view your orders on the chart like with Binance, which at this point should be a required feature on any crypto platform - Both the app and website terminal are slower than any other existing exchange. Overall: I like Coinbase itself and will continue using it since I have a high 30-day trading volume and thus the fees are low for me, and the security is probably the best out of any exchange. However the website and app need some refactoring to address bottlenecks and UI/UX design..Samuel J.M.Version: 1.0.80

Had to take like 12+ pics!Finally able to properly register after a few days. Heard from a family member to join Coinbase Pro but good lord - bc I lost my current Driver’s Livense had to use an older one which kept getting rejected. 😝 Finally used my passport instead (though there was no choice to) but had to keep retaking pics of that too, plus a selfie each time. Comically annoying but good news is they take their security measures quite serious and make sure you are who you say ya’are! 👌 Linked up my dough and good to go pretty instantly (besides the making me resubmit the above lol). Not like Krakenpro which took forever to get to the highest level of trading cryptos. Shall update review + stars after using this for a while. Good luck, all..TheStarlighterVersion: 1.0.55

Missing a few key featuresCoinbase and coinbase pto need to integrate into one platform/ one app for coinbase to excel Coinbase Pro lacks the Portfolio Balance graph that is key to knowing your gains and losses across your whole portfolio. The portfolio section on the original coinbase app NEEDS to be integrated into the coinbase pro app! If coinbase pro had the feature the regular coinbase has it would be probably be the most popular crypto trading app! What the regular coinbase app lacks that coinbase pro does better on is frequently updating the prices of the crypto I see coinbase being the best and the mainstream app to buy and sell cryptocurrency on such as robinhood to stocks but the coinbase devs MUST add a portfolio balance graph to coinbase pro to make it take off merge the apps into one and this will be a trillion dollar company!!!!! Coinbase stock will skyrocket as well as the amount of users !.Vamp212Version: 1.0.75

UsePro has improved. Next nice to see if developers create a way to allow a dollar amount to be invested without specifying exact percent of coin. Ie allow to buy $1000 of Ether at a set limit amount. I want $1000 of Ether when price hits $ 3800 as example. So I do not have to compute what percent will this buy. I have been buying day . 2 ether at say $3900 so I need to be sure it will transact but I could leave some dollars on the table because I need to account for fee. I hope this is clear what I mean. Thank you. I love the platform but I also I would like to look back at a chart that shows price over say 6 months. I go to anothe platform to see this..Gep7Version: 1.0.88

Constantly freezesI’m back for another yearly exclamation that they still have such a buggy app. The generally good data in the Coinbase Pro app is basically overwhelmed by the constant freezing and lag. I can’t even use the bottom few navigation page options without it spinning a loading screen for almost a minute before anything loads or crashes. (Even with New phone, up to date OS, up to date app version.) This has been a several year problem that I see others echo and still not fixed. It sometimes gets a hair better with updates but I would award it the most persistently failing, laggy freezy app I’ve ever used over a multi year time frame. Try the website, occasionally have better luck there (but really they should have a great mobile app)..TorhavnVersion: 1.0.94

Beware trading during high volumeSimply put, be extremely cautious while trading during high volume periods. Not when I first started using this software, but now, each time I place a buy/sell order, I’m forced to close my app and hope it’s unfrozen when I reopen it. I update regularly, trade under good wifi/cellular connection, and a charged battery. The functionality issues are clearly the fault of coinbase’s inadequate trading system. That being said, I do like the app besides all of it’s annoying glitches. It’s easy to use, clean and I trust the company. They just need to revamp their systems to offer a seamless experience for all users..TerrylllllllllVersion: 1.0.28

Uneven performanceThe app is highly unresponsive, with loading times and page transitions taking up to minutes to switch, say from home to holdings to orders view. It also hangs and does not respond to touch for up to half minute or more. Meanwhile, the standard app has no such issues, and but for the lower fee structure which is advantageous to me, I would just use the less complex, more novice friendly version. We’re that version as bad as Pro, I would move to another platform, and also sell my positions in CoinBase stock, because this Pro experience indicates for less than stellar future returns on that. If CoinBase can’t get an app right versus its own product? Very concerned I may be on the wrong horse, and another may prove better to use and invest in..Just another gamer4691Version: 1.0.87

Honestly you can do much betterListen everyone loves your app and I am with you on that. But this Coinbase pro should be for pros not this useless garbage. Please update the chart capabilities they are lacking. Make it so I can look at the chart and also be able to trade on the same page and book orders at the other page by swiping as you have it. Same thing with the book order page, the buy and sell capabilities should be on the same page without blocking the view. Also, I would appreciate charts that I can move and make smaller/larger or longer/shorter using my fingers. That would make this truly pro. Even then there are more things you can add that pros usually should have access too but you know better LoL. Pls do it..MikezotVersion: 1.0.85

Decent App, horrible feesWhile many of us have been waiting for CB Pro mobile app, the recent decision to 3x the fees for small volume traders (on top of previous increase earlier this year) has soured the trading experience in a major way. Giving up 1% in every round trip trade makes scalping strategies significantly less appealing and reducing liquidity for the platform. Even in the description of the app here it states 0 to 0.25% commissions which is no longer true thanks to very shortsighted decisions from the management. So when using this app beware that unless you are a high volume trader you will be carrying the burden of high Coinbase pro fees (tied for highest now for trading exchanges). Hopefully CB Pro changes this strategy before they lose all small volume traders to other competitors... So, only 3 stars until they drop the fees!.Flying AlexVersion: 1.0.0

Gerald Butler uses this app - because it is SpartanBare bones, minimalistic, rough, etc. This app is for buying and selling crypto with low fees. That’s it. I use regular Coinbase to monitor prices and to do research because Pro is just not any good. I don’t understand why the regular Coinbase UI can’t be utilized here. I hate having 2 apps to use to do things crypto associated. That doesn’t even factor in Robinhood, who I use to trade BTC and ETH to avoid fees. Other than that - this app is fine for buying and selling crypto that you know you want and at the price you want. Do not use the app expecting anything other than low fees. It’s hard to find cost basis, to know where to go to place trades, to find rates of return, anything worthwhile really. Just buy and sell with low fees - that’s Coinbase Pro..Dutch5gVersion: 1.0.75

Very nice appIt is smooth to transfer from Coinbase Pro to Coinbase, make deposits, and place trade once you get the hang of it. Fees are also not bad either which is nice because Coinbase fees are very high. Truthfully if not for Coinbase Pro, I’d go another route due to the high fees in Coinbase. Why not 5 star? Simple, charting features are limited. I can not zoom out nor can I have indicators. This is available on competition for them as well as stock brokerage apps. Developers if you’re reading this will indicators and more time be added to charts so we can have better features? Developers is an iPad app something in the works? Also, just an idea, news feed would be nice if that is possible..Mike777305Version: 1.0.72

Best trading app!I hate using the trading platform within the Coinbase app. However with Coinbase pro, trading is more smoother and seem-less to use. I really hope they abandoned the Coinbase app idea and stick with using pro..18494683Version: 1.0.103

Amazing!Coinbase Pro gives me good tools to buy and sell the cryptocurrencies. Coinbase Pro is the trusted and secured exchange offering the best quality of service for everyone..KsgallyritVersion: 1.0.62

LimitsThe limits are stupid on this even coin base not the pro version are stupid i dont reccomend this at all they only give a 15 dollar limit on accounts do not download at all.DavidrcramerrobertfredVersion: 1.0.81

BasicsWould rather use Binance but it’s effectively banned in Ontario, so am using this as an alternative. Pretty straightforward and simple to use if you know what you want, and lower fees than regular coin-base for trading is a plus. However it’s very bland and doesn’t allow for any overlay customization such as Bollinger bands or anything like that. Pls add overlay customization <3.LebFan2009Version: 1.0.78

Great App ButLove the app seems rather easy to use and navigate. Wish their was more coins to trade seems alittle lacking currently and wish their was a filter to allow you to look at “Tradable” coins..LordCarter1999Version: 1.0.74

So soCoinbase pro is limited in some basic functionality. I would like to see the following things implemented: The ability to favourite certain coins so that they appear on the home page. A simple graph showing price progression for 1h/1 day/1 week/1month/1 year/5 years, just like in the Coinbase app. The ability to fill an order by putting in the limit price and the total spend and then have it figure out the number of coins. The ability to select a ‘max’ number which fills an order for coins to the limit of money available Some way to go to being a true pro app..HakamanVersion: 1.0.68

Super easy to useFinally! Makes crypto trading so easy.Babiboox3Version: 1.0.0

OkVoilà rapide efficace, faire attention à certains fees. N’oubliez pas de laisser sur coinbase normal pour pouvoir profiter des APY !!! Dommage que sur le coinbase pro les APY ne se comptabilise pas....LittleKprodVersion: 1.0.55

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Coinbase Pro Negative Reviews

I Wish I Could Give It Zero Stars!!!Extremely unresponsive, primitive, outdated piece of useless app! I wish I could give it zero stars or even negative stars!!! The app is very unresponsive, every time you open it feels like your phone is rebooting!!!!! and everything you click on it, you must click multiple times to get it to actually respond!! and then there is the issue of functionality, the app is so outdated that you CANNOT EVEN SORT ANYTHING OR CREATE WATCHLISTS!!!! and they call it "COINBASE PRO"?!!!!! Compare this useless app with binance or kucoin to understand what "PRO" actually means!!! coinbase is by far the worst finance app I have ever used! they are dominating US market only because of lack of competition! is this free market or what?!! I hope one day binance and kucoin will be fully active in the US and then coinbase will understand what a pro app should look like! UPDATE: Once again, I'm writing and emphasizing what a piece of unresponsive junk this app is!!! Needless to mention that you cannot take your laptop with you all over the place and you need to be able to use the app, I have latest ios and still this app is so annoyingly unresponsive! Everything I click on, I have to wait or click a few times to get it to respond! I have binance, kucoin, trading view, yahoo finance and other apps on the same phone and none of them is like this. I wish I could give this app negative ten stars!!!.Sj-2020Version: 1.0.93

Terrible…Withdrawing and transferring is such a headache with Coinbase. Any time I want to withdraw, simple, common sense features are missing that would make the process so much easier. You want to withdraw the maximum amount of a crypto to a hard wallet? You have to type in the specific amount perfectly to the decimal point. And you have to do the math yourself based on the transaction fee. Ahh there isn’t a “max” button that auto calculates the fee is beyond me. Apparently Coinbase is incapable of simple math. Beyond that, the ACH transfer system is a nightmare. Most USD takes about a week to be able to withdraw, which is understandable since it’s a transfer method out of Coinbase’s control. However, Coinbase completely bungles this again, because the “available to transfer” figure they provide you with is rarely ever accurate. I can’t count the number of times I’ve tried to transfer to a hard wallet, thinking I had X amount available, only for Coinbase to cancel the transaction and tell me “oops, you actually had $0.00 available, even though we told you otherwise.” It’s a shame this is one of the better known exchanges. I would never trust them with over a couple hundred’s worth of crypto at a time..TmkpnhfrVersion: 1.0.95

Unreliable, constantly freezesI really wanted to like this platform since I started trading with Coinbase, but they clearly did not put the effort in… First of all the app constantly freezes for 5-8 seconds at a time, so unless you place your limit orders ahead of time you can’t rely on this app whatsoever for market buys. Also the only thing that makes this “pro” besides being able to place limit orders is the charts are candlesticks and show volume. While this is slightly more helpful it still doesn’t do much without an RSI and Stochastic to add to it, and even worse than that the charts only go up to 1 month which is useless for long-term trading… Lastly they removed all the nice features in Coinbase like a portfolio net value (I guess since it’s “pro” they expect you to add it up yourself even though the filled orders don’t show the purchase price which makes it impossible to do), the net change on your assets day-to-day, and the news and trade ratios because I guess “pro” traders don’t like to know breaking news and who’s buying/selling…. Pretty disappointed..AGreenieVersion: 1.0.92

Extremely slow trading, will cost moneyThe app is extremely slow and buggy which WILL cost you money and on trades if you are scalping! You will surely be frustrated when it takes too long to load and refresh your account or order screens, and you cannot cancel a trade until it loads which could take a minute or li get at times. It always locks up liked this in the order screen and the best work-around is to close and re-open the app after each time you are finished reviewing orders rather than wait for it to load, if ever. As for quotes and charts, this app lacks too many features. There are no notifications for anything, not when a trade executes nor when a price target is reached. In fact you cannot set price targets anyway. The maximum chart is 1 day and the minimum is 1 minute. Inbetween are 5 min, 15 min, 1 hour, and 6 hours candles. You cannot filter out coins, they show all of them on the Home Screen. No way to set favorites. This was supposed to be the “pro” app. I cannot recommend this app to any serious day traders..OhroononoVersion: 1.0.83

Worst everCoinbase allowed someone who sim swapped me to take over my account and remove all funds after being notified of fraud. They have zero customer service and now say I owe them money because the person tried to make a transaction but my bank acted to protect my funds after notification instead of sitting on there hands like Coinbase. Update- Conant act you via customer support? Like I haven’t done that already multiple times (probably about 30 emails at this point). Since I have zero access to my account they asked me to open an new account so they could transfer my funds. After opening the new account they told me I owe them about $140. they deposited enough to cover the negative balance but have yet to explain how I’m supposed to transfer that to pay the negative balance on my old account. As for the rest of my money they say it’s gone and it’s my fault. I asked them for a time stamped account log to see if my money was transferred before or after I notified them but as of yet they are dancing around the subject..Nickel dime!Version: 1.0.80

Good app but watch out for those “manual reviews”Came here just to write a review on the lack of customer support. BE CAREFUL. After using for almost a year my account was flagged for manual review. I received no heads up, no email (not in spam box) no message and no app notifications. I’m not able to buy or SELL. I’ve lost/losing money and have absolutely ZERO recourse. The customer service is non existent. I had no idea anything was amiss until I emailed customer support. I was told basically to wait (during a major sell off, how convenient) I wasn’t asked for any additional info or given any steps on how I could rectify the situation. I have no faulty deposits, my bank has no issues, I trade small with nothing over $1000 every few months. I’ve read horror stories of people who are still waiting months later with no help and still in review. As I type this, I’m losing money that I normally wouldn’t. When things are good, it’s a great app but when things are bad, you’re on your own..ShaboopieVersion: 1.0.82

Bad app. Bad company.The app is beyond basic. Any function you might expect as an investor in stocks…charts, customizable watch lists, transaction history…it has none. It is like a walkie talkie in a world that uses cell phones. It is so basic it’s an embarrassment. Oh, and it does not scale to iPads. Nice. What are they investing the massive inflows of capital from their IPO? Where are they investing the significant trading fees? Not in the app. Not in their infrastructure which CONSTANTLY is unavailable / down. Not in consumer protections…when you enter orders you can seriously destroy yourself if you are not super careful. It’s like being handed a loaded gun without a safety on, with no training. And, finally, there is literally - and I am not kidding - ZERO customer support. None. If I did not really want to participate in crypto investing I would never use Coinbase. Being first is supposed to give you advantages, keep you innovating and ahead of competition. Well, that isn’t the case for Coinbase. Such an embarrassment..El Dorado JimVersion: 1.0.80

BugsI’ve been using this app for months and everything worked perfectly fine then all of a sudden I woke up one morning and the app somehow logged me out without me doing it. So I tried logging back in and the app said I “exceeded my rate limit of trying to login”. It was my first time trying to log back in so this doesn’t really make any sense. Support has been no help at all and I researched online. Apparently this is a common occurrence with this app because I found countless posts about other people dealing with the same problem. This app will just randomly log you out and then you just can’t log back in. I’ve been trying to log back in for three days now and it won’t let me. I can access the web browser version just fine so it really doesn’t make any sense that I’ve exceeded a login limit or why that would even be a thing in the first place. Once this is fixed I’ll return my rating back to it’s actual rating..MmmiiikkkeeeyyyVersion: 1.0.72

Zero customer service - if you have a problem no support.This app is mediocre for trading. Analytics are lacking, access can be difficult. If you have a problem, there is no customer support team. I’ve had login issues that took several days to resolve and never heard from a single actual person. This issue just resolved itself I guess. Then came the GYEN and POWR debacle. Picture this, you spend hundreds of dollars on a crypto, then lose access to trading it due to an error in COINBASE software. It’s been 2 days now, and the crypto I bought is beginning to plummet and Coinbase is still not allowing any selling of it. Guess what, NO CUSTOMER SERVICE!!! Only a couple canned and very generic notes that give no eta. If you want control of your money and to be able to trade for profit at your own discretion — go somewhere else. This app is the worst and I will be pulling my thousands of dollars out of it as soon as they give me access to it..MikalalnrVersion: 1.0.83

No improvements ever on order book or depthBoth features are completely useless the majority of time for the order book you cannot change it to seeing intervals of 1 or 10 dollars instead it shows about the 20 closest to bid and asks orders no matter the size which for btc is only a range of under $100 which is useless because bitcoin can move a hundred dollars in a volatile few seconds showing you a whole new list of orders. If you could zoom out on the order book or like have $10 intervals like on the computer version which combine orders to show more of a range of orders around whatever asset. That simple change would make using the order book effectively possible which right now you really can’t. As for the depth the problem is similar, you cannot zoom out like on pc and it only shows a range of few thousand for Bitcoin but it is more useful than the order book but another easy improvement..The Yolo BombVersion: 1.0.63

Good app but needs more features!First off, my only complaint is that when I want to sell any of my crypto lately when I try to sell 50% or max of a certain crypto those options just aren’t there and I have to force close the app and try again multiple times for those options to appear which is frustrating and makes me miss good selling opportunities Some features I wish the app had were the ability to get notifications when a crypto hits a certain price (I know apps exist out there but i don’t see why it can’t exist on Coinbase) or the ability to set a limit buy and limit sell at the same time (so that once the crypto is bought then it would be sold when it hits my next target instead of having to constantly check the app to see if the crypto even hit my buy limit).Nick0lisVersion: 1.0.99

Money lost in limbo, can’t send transactions nowSomething happened while I was sending usdt to coinbase. My app somehow checked BEP-20 (even though I’ve never used it) and sent nearly 5 digits worth of USDT-bep20 to coinbase exchange. This was everything. I quickly contacted coinbase which they said the funds were not retrievable. This is false. They have complete access to these wallets but they’re saving up this bag of victims in order to push a PR move in the future to bump their share price. They helped people before 2021 and now they don’t help anybody. Well, I don’t want to wait as I have taxes to pay on that money. Give me my money back. Please. You have no idea what you’ve done to me because of this. I used to be an avid crypto enthusiast but now I suffer from a form of PTSD I cannot send transactions now because I feel it is too risky. I will never use crypto again. Please give it back, pleaSe.Critic@lVersion: 1.0.93

Why is Coinbase Pro Sunsetted?It was easy to use, low fees, robust and had eye friendly background and interface. But now they lumped it into that convoluted of a heck hole app Coinbase! Slow! Triple the fees (and i’m not talking about regular 3% insane fees originally with CONbase. Maker taker fees are the same! And you can’t find anything you must tap ten times before finding what you’re looking for. I don’t have the brain power memory or finger precision. It’s NOT user friendly! Tap a little to the bottom by mistake and POOF all the dozens of pending buy/sell orders get cancelled! Background strains the eyes. You get a huge list of coins where’s just the list that I own? I have to search by coin now from the hundreds on my list which I didn’t buy or add. The list goes on about my complains about CONbase! Please restore Coinbase Pro, again why try to change or fix what worked before???!!!.Solo dextroseVersion: 1.0.104

Crashes constantlyI’ve been using coinbase and coinbase pro for awhile now. When using the coinbase app I never had any issues and could use it without worry of it crashing in the middle of placing a trade. Not so with coinbase pro. Using the app less then 5 minutes starts making my phone lag significantly and stutter. But I cannot even use it 10 minutes without the app completely crashing on me. Additionally my phone is often burning hot after using the app. It seems as if the app is not at all optimized for iOS and needs significant improvements and likely even a complete overhaul. I’m hoping that the developer will read this review and make the much-needed changes that so many people have been voicing. This is unacceptable for an app that is crucial in making important trades that could prove costly when the app crashes. Please fix this Coinbase!.TheappleheadVersion: 1.0.59

Could be a much better platformHonestly this could be a much better platform. UX/CX Isn’t the goal though. The goal is to generate Revenue for coinbase while providing as little as possible to the customers. An example is price alerts versus customized alerts. Customized alerts are a given on other trading platforms for stocks etc. But coinbase took that feature away years ago and instead gives price alerts, which I think only serves them. Price alerts create a FOMO opportunities for Coinbase but are often detrimental to the customers. There are other things but basically coinbase is one of very few platforms to trade crypto in the U.S. and the lack of need to satisfy customers shows up in the user experience of this platform. Put in a bit of your trading portfolio and let it fly. Whatever happens, happens. Hopefully the app gets better over time.Shsteph1Version: 1.0.81

Not sure how the reviews are so highIf you’re looking for simple, the app offers that. If you want to be able to manage your portfolio, this isn’t the app for you. All trade prices are rounded to the nearest cent. If you bought for $0.004 USD, all you will be able to see in this app is $0.00 in your trade history. Not super helpful when you’re looking back to see where you want to set a trade limit. As far as I can tell, you can also only transfer USD into the pro app from coinbase. So you have to sell a holding for USD and then transfer that. I’m sure there’s a way to transfer coin using API key on the computer, but I’m rating the app, not the whole PTO platform. Having an app implies it will allow you to manage your portfolio on the run. That’s simply not the case with coinbase pro. Happy trading..Ct214Version: 1.0.80

Just Horrible. Who designed this?This app on my iPhone is a cumbersome, poorly designed, buggy app. I don’t know even where to start but let’s start with the most annoying thing.. * Slow and locks up: usually once you navigate to the Orders screen and do anything and return to Portfolio it locks up so bad that I constantly kill the app and relaunch. I can do this 3-4 times while changing an order. The Orders page just sits there with the spinner … just pathetically hanging. * Search in Markets: often will not find a coin with a valid text string. I have to go out and back in a couple of times and then decides to find it. Buggy. * Buy/Sell flow is ridiculous: Intuitively you would think that you would sell based on your Portfolio. Not here. You have to go to Markets, search for the coin, remembering the symbol, select it then buy/sell. Absurd. Makes some sense for buying, but why would you not sell or buy more from your Portfolio page like every other stock app in the world? * Charts: In Markets you can look at coin charts but can’t go back far enough or select a zoom area. No way to get data sorts like top 10 volume etc. Very very basic. Seriously have no idea how this app for over a 2 rating. It’s crap..IPhonewaynerVersion: 1.0.93

To the CanadiansIf you’re in Canada, do not install this app as you won’t be able to sell your bitcoins. You only can buy bitcoins with Coinbase in Canada. And even that is limited to $250 per week..Poorya RashidiVersion: 1.0.16

Canadian FundingWish i could link my canadian bank account on coinbase pro and have the opportunity to trade my cad for usdc..LolijufujfdhfVersion: 1.0.65

Not suitable for CanadiansI setup both Coinbase and Coinbase Pro and both versions will drive Canadians crazy. No bank account link, limit to $300/week card purchase using Debit/Credit, cannot fund your account in viat currency, you must buy cryptos directly to fund the account, withdrawal possible only using PayPal, another layer of fees delays. From Paypal you send the funds to your bank account. Overall, it is either, this apllication does not have Canadians to its heart, and/or Canadian regulators are one of the most constipated bunch which limits what applications are allowed to do..Alexd_from_cVersion: 1.0.89

Do Not Download!!It’s designed for Canadian’s viewing pleasure ONLY!! Meaning, no trade what-so-ever!!.I.disturbiaVersion: 1.0.18

Lost all my cripto as soon as I transfer it from BinanceI had lost 14,000 USA is all the dogecoin I had bought I will strongly suggest do not use Coinbase.Culpa tuyaVersion: 1.0.80

Don’t install itThe slowest app I ever used. I don’t recommend it. Regardless of their stupid verification system.CfgbkoVersion: 1.0.88

Drains battery very fast.This app is only good if you want to convert your iPhone into frying pan (i am using it on iPhone 11 pro max). This App drains battery like crazy and phone gets really hot. I have to shut this app down after 5 min of usage..Javafun71Version: 1.0.78

Are you guys going to fix this error?I know a majority of people are having this error in Canada. I’ve also talked to Coinbase Support about this issue and they always say “We’re working on it.” It’s been an entire year since I have talked to them. For the people who don’t know what the error is, it’s an error you get when you try to link a new account. You can’t buy or sell crypto directly through your bank account. Also what’s the point of putting this app on Canada’s App Store when it doesn’t even work..DabkokVersion: 1.0.83

Stealing funds from usersTried to withdraw all my money out back on May 4th, still waiting, still being ignored when I email in asking about it and when I logged in earlier the money from my account (wasn’t much like $20) is gone, the withdraw has been removed from the transaction history and I guarantee they don’t care at all.MfingpyroVersion: 1.0.99

USE ANY APP EXCEPT COINBASELiterally the worst app if you are an avid crypto investor. They “delay” your withdraws for 72 hours for “security precautions”. As if having passwords and 2FA isn't good enough. Don't play with peoples money like that and maybe ill start using coinbase again. Until then, ill take my money elsewhere..Tritty123Version: 1.0.80

Battery Drain!Nothing I like better than watching real-time trading activity.. but this app can literally drain my full battery in like 30 mins.. not sure what it’s doing.. maybe mining Bitcoin?.GRock2323Version: 1.0.80

Useless app on IOSI switched from coinbase to coinbase pro so that i can use the limit order feature however i am unable to add my bank account to transfer money. all i can see is a pop up and nothing happens. utter waste of time..SohakondaboluVersion: 1.0.75

Horrible!This app is a nightmare. I’d never seen an app so buggy in my life. It keeps logging out and giving all sorts of different errors. “We couldn’t verify your identity. We couldn’t authorize this device. An unexpected error occurred.” I added my credit card information twice and I still don’t have a payment method on file. It seems Coinbase doesn’t want my money. Well, let’s delete and move on..HadijafariaVersion: 1.0.73

Overheats iPhone 12No clue what is up with this app, but it overheads my iPhone 12 Pro and rapidly drains battery. Even having it open for 1-2 mins adds significant heat, after 5 mins it thermal throttles..Colin SAVersion: 1.0.72

Why use Pro?The “Pro” app keeps send me to the website. Why would I use this app instead of the properly functional coinbase app?.Mr_shaunVersion: 1.0.72

ProblemSigning up takes forever.FufcufhVersion: 1.0.65

Ipad appIt would be great to have panoramic orientation with an ipad. Thanks..PhqwerrVersion: 1.0.63

Every time I open the app it crashes.Crashes..MaxSchellenbergVersion: 1.0.55

Love Coinbase but keep getting kicked out the appI try to go to my account details but keep getting kicked out the app.ATG3000Version: 1.0.26

Working super badSo many mistakes and always crashes. I'm afraid to use it for real exchange.StpoddVersion: 1.0.1

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