Kings Legion Customer Service

Kings Legion Positive Reviews

Bug issuesI am along time player of the game I even spend money monthly but lately I’ve been thinking if it’s worth it with all the bug issues it’s hit or miss if I can participate in the arena events because my game locks up 90% of the time . The best part of this game is the cross server events without them I’d probably be moving on to something new - this game needs to have more events that has a story line and a ending ( almost all of me comrades have left the game it makes me wonder why I keep hanging on).Wooden footVersion: 1.2.325

Dead game &And when I’m running out of resources before I hit Castle 10...that’s not a good sign! most games you make it to least level 21 give or take and that’s whether you gather or not! this game is way too dead to also be charging the prices that they charge for some of their packs! This game is nothing special.. it’s like all other castle builders but the game is cool don’t get me wrong but I can tell it’s an all out cash grab or will be! The server I’m on there’s some jokester name Horney or something, that’s probably spent over a grand on this game all ready! freaking idiot! and I’m a spender but not on a game like this! And I can tell it’s a dead game because I’m not even shielding and I haven’t been attacked once haha not complaining but that’s a bad sign! Stay away! Jrock review!.Joey D 1167Version: 1.2.57

5-Stars no doubtGreat game, lots of activities to do and able to meet a lot of people from all around the world. Would recommend to anyone. There is one thing I would like to bring up, so after completing your whole art gallery what are we supposed to do with the items we receive from killing monsters. Just collect in our inventory? Wish there was a way to sell them or trade them in for stuff. Maybe an idea to think about..Bad5525Version: 1.2.184

Interesting gameThis combines the game mechanics from several different games I have enjoyed. It is well drawn and nice looking. Some things don’t seem to work. For example, I am not able to add the higher level units I have trained to battle. When I try, there is an error that I don’t have the right level barracks, but obviously I do, since I trained the troops. Random things like that keep happening. It’s not enough to make me quit, but I won’t be spending money on this game until it works correctly..BuzzybillVersion: 1.2.64

Love the game but….I really do love this game. Been playing for 451 days. Met a lot of people from all over the world and have great gaming friendships. BUT whatever you do, DO NOT go to Server 6. It’s being destroyed by the king or by others that have multiple accounts. I have watched friends be zeroed out for no reason. I totally understand that it’s a war game, but I figure that the battle would be done only during the KVK server wars. If you didn’t want to battle, then you just bubble up and stay out of it. Server 6 is a war zone. Stay away from there if you can..MmartiVersion: 1.2.278

Server 4 keeps disconnectingThe developers who made this game stop fixing the game . They allowed hackers to get on and destroy the servers for ppl who have been playing and spent thousands of money torwards this game. We reported it to the developers and they have done nothing to fix it. Don’t I repeat don’t load this game . Time to put our money elsewhere. Go woke go broke. If the developers made other game apps don’t invest I repeat don’t invest to these developers..Redroses40Version: 1.2.326

If I could give negative stars I would *negative 5 stars*But instead, I’ll give the feedback, I have had issues with this game, I have paid for some stuff, but I really enjoyed playing, then it started crashing, nothing was fixed after I emailed NUMEROUS TIMES!!! I even sent messages through to their Facebook messenger, not one füçkįñg response at all. Don’t waste your time or money on this dead game, but I have met some awesome people from there!.AyeleighusVersion: 1.2.312

Really good game but one annoying bugHello I just want to say this is a really good game. But there is one bug. When I go to watch a replay of a battle just fought. It freezes while loading and can’t see the replay. I don’t know if it is just me having this problem but please fix it..Good great best everVersion: 1.2.312

Arena crashes every time I use it.I have been playing for over a year and for the past approx 4 months the game freezes every time I use the arena. Why has this problem not been addressed? This happens on both my devices they need to correct the issue!.54sistersueVersion: 1.2.312

Amazing GameSo picked up this game about 3 weeks ago and played it completely free and was able to progress at a good rate. There are many events and if you join an active alliance, you can participate in all the events which progresses you pretty quickly. Very impressed..Zilent NightVersion: 1.2.65

Hard puzzlesThe game is good overall it’s just that the puzzles are too hard and maybe we should have more hearts..Hey your trashVersion: 1.2.98

Good game so far but...I actually like this game and would give it five stars except the fact that every few minutes I have to restart the game. I even tried to write a review through the game itself and I didn’t even get to write it because I was kicked out and had to restart it. Please fix your server issues or I will delete this game and not come back..TatersaladkingVersion: 1.2.26

Fix NotificationsGood game but problems with notifications. It will spam 4 times that “building is completed” when nearest one to completion is still a day away.LeCount92Version: 1.2.36

Great gameThe game is probably the best game I’ve ever played of action and fighting my best game in development I was sad because my first city was captured but now I’m even better than ever The best thing I love is that the puzzles are complicated.Go make the best gamesVersion: 1.2.241

The bottom lineKings Legion has some good points. I get to play and chat with people from around the word. One point that we all agree on- it’s become evident that the changes to the game have become more about the developers financial gain than good game play. I stay for the friends I have made..!#*?+*#!Version: 1.2.223

CheatersI play this game on two different servers. I like it a lot. That said, one serious problem is the obvious cheaters who are allowed to prosper—unlike other games. On the newest server, one alliance was suspiciously large the very first weekend it was open. Currently, the R5 of that alliance is self-admittedly drunk and rampaging around with a ludicrously large castle—far over the current migration limit—beating up smaller players just because he can. This is a serious problem, Top Games. I will change my review if steps are taken to remedy the situation. Thanks..BobMine66Version: 1.2.254

Glitch CentralThis game is really glitchy each time a new event is rolled out. Buyer Beware! They compensate, but no less frustrating. Being down a double-point hero and a whole Army slot for 24 hours because of a glitch deserves more than the standard compensation rate..No POMVersion: 1.2.221

Review:okOk I get lots of games but when I tried this one u could enslave people I thought dis game was kinds racist and there’s ton a bugs to my kid loves but not me also lvl 1-8 is impossible and it’s unbearable when u gotta wait to upgrade yeeeah no. Fix this!!!.JamieFloridaFemmeVersion: 1.2.206

Fix the recent update!Newest update had made it so ever time I try to collect at a resource spot the game freezes and I can't collect. Only way to unfreeze is to close completely out then reopen. Making it impossible to collect resources!!!.Khatori RoseVersion: 1.2.94

CooolThis game is so fun and it’s little challenging but I like it so try it and let’s play.Bes game that rate is 9/5Version: 1.2.184

AddictiveFun game. Enjoy accomplishments and rewards (since there are so few in real life!).Garden A JohnVersion: 1.2.106

Too many bugsIt’s a great, fun game. Though I don’t know how new this game is but it has too many bugs that is becoming annoying..SkectorVersion: 1.2.26

ReviewI think this app is very good but I think it is worth 3stars because it’s really hard after level 1and2.KittycatjdVersion: 1.2.98

Alliance Not WorkingI Have 1,000 Gems I Put In The Name Logo Announcement and ect, I Press Create And The Alliance Has Not Been Created, But The Game Is Great They Should Just Fix That..ReceeyVersion: 1.2.175

Game doesn’t workGame doesn’t work on my iphone.MaxxLeo15Version: 1.2.26

Great gameI enjoy Playing.Slacka420Version: 1.2.98

Do not waste your time or moneyThis is a free game but to better yourself they want money I am unable to do puzzles to strengthen my heroes I am unable to do arena 4 weeks now reported it and still unable to do and all you get is an automated feedback but nothing. They do not give good equipment just a bunch of crap . They don’t fix nothing just add more crap to get your money . I would not bother to play anything the devs here put out .better idea fix the game so we can play instead of wasting time trying to figure out how to get more money from us . We asked you repeatly to take care of cheaters and fix the game but your too greedy we have had enough.Cat*60Version: 1.2.318

Broken updates ruin it allIt’s a good game overall but the broken updates ruin it all. You are working on a particular challenge, run an update as you asked and suddenly your entire challenge is non-functioning and there is no fixing it..Crown 909Version: 1.2.235

ChatsI’ve lost all my chats to a blank screen for days and no one gets back to you. Support is terrible!.Reallyno nicks leftVersion: 1.2.196

Good good gameTanks for creating this game,it's really great.Mamy72Version: 1.2.184

Arena can’t joinWell love the game downloaded it on I phone can join in any arena fights which sux lol in a way but all else works hoping that bug can be fixed good job with the game ty Marc.GfygoofVersion: 1.2.151

Downloaded was longI got so mad this game is not loading in 1 minute,it took it 1 hour to download.Yod0033Version: 1.2.142

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Kings Legion Negative Reviews

A game I loved being destroyed by greedI’ve been playing this game more than 200 days. I’ve loved it, the challenges, the million ways to improve your power, but recently every update has done nothing but take things away. I’ve never encountered this before. The last several updates have made everything harder and more expensive. They now take 30% of your troops when you upgrade. They take the opportunity to earn heroes through play and change it to a money only purchase. They make daily tasks more difficult. And they ruined the Gold card, which is a money purchase but you used to get a lot from it, including a hero. Now- it’s harder to complete and no heroes. So why would I continue to buy it? I’m seriously questioning my desire to play the game at all. The most recent update is severely broken for my server, but works well on others. It’s been more than a week and we have gotten zero response to our notice of issues. So, not only is the game evolving into one that you can only be successful if you spend money, it is effectively now stealing from us by not giving us the same things in the update that other servers have. Very poor business plan if you ask me. The only reason I’ve continued to play is the network of friends I’ve made. Unfortunately, many are on the verge of quitting and when they go I will have no reason to remain either..VanessawilsonpsychVersion: 1.2.272

Is There Management at Top Games?Kings Legion has not been updated in almost one year - where is customer support? Servers are now being manipulated by hackers as rss mines (food, gold, mith, wood and gems), dragons and tribes are constantly disappearing. where is customer support? Hackers and cheaters run amok using emulators to build up their troops and equipment (no one playing honestly can produce 2 billion troops in less than one two weeks) - where is customer support? . Complaints go unanswered - where is customer support? Most events have been removed - where is customer support? We are unable to summon heroes as events are no longer available - where is customer support? Alliance Chat keeps disappearing - where is customer support? Glitches occur at each and every weekend event, as well as every single day, with no solution or assistance from customer support which apparently doesn’t exist. Is anyone working on fixing the many issues wrong with Kings Legion and why does no one at Top Games care about the game development or the people who play your games? Shame on you Top Games! Shame on you Apple! Kings Legion should be removed from all platforms and refunds should be issued to paying customers..Rcarey221Version: 1.2.326

Used to be good, but needs changesThis might sound like a complaint, but just honest feedback. The game used to be very well-made challenging and the efforts worked, however on all the servers certain alliances are just too over powered therefore does not allow members of other alliances to grow. Each server has 2-3 alliances really that control the map while everyone else that’s trying to build an alliance has no chance so there’s no point. It just really comes down to the fact that you very quickly will lose interest knowing there’s no competition amongst alliances/competing territories, therefore really no point to the game. Adding to that, for those trying to grow their alliances as best you can, by fight tribes and such, that ability has now been taken away having to rely on rallies (which with all the people disappearing from the game has made it far more difficult) and thus crippling the smaller teams further.... terrible update! As I said again the development and the side quests to the game are great, so that’s why it’s rather unfortunate that the alliance structure and the war structure is so lopsided rendering the game pointless.TipsyoneVersion: 1.2.132

UpdatesYou guys messed up a good portion of your game with the last few updates. You’re gear selection and equipment page is completely scuffed. When I put in a trouble ticket your answer was click on one hero then another then go back to the original hero just to see what they actually have equipped. That makes absolutely no sense the equipment page was fine until you “updated” it. Also your new notifications pop up takes more effort than what you originally had you only get 3 pop ups in game why combine them into one window that sometimes doesn’t even show up or causes the game to freeze at times. I also have another trouble ticket that’s been sitting unanswered for almost a week now because since you upgraded the equipment page multiple people from my alliance including myself have just had gear removed from our bags..UsmwiredVersion: 1.2.87

Horrible customer serviceWell the game has loads of bugs. So many im not going to take hours to write them all. Simply put this could be a good game if they cared more. Iv sent to complaints about events and such and I get a 3 word response (“update your game”) well I’m as nerdy as it gets and I have the newest version with a brand new phone. Doug event will just stop giving you boxes. Arena event you can be top 10 in the server and loose to a person not even on the leaderboard. I’m sure they have some excuse for it. You get chat notifications all day and cannot shut them off. I could go on and on. If you play this game don’t spend money. If you like war. Everyone here is farmers. Best of luck to you. I doubt this will even be approved..YourtreephotoVersion: 1.2.175

Waste of time for many reasonsNot worth the effort. Advertised as a puzzle game, but the puzzles are clumsy in design and lousy controls make many nigh on impossible to solve. Actually a battle game, but battles are also clumsy in design. And they pit old servers against new servers resulting in very unbalanced wars where a server can easily have everyone decimated. It is a money trap - if you want to compete, you MUST spend $100s of dollars to buy and develop the stronger heroes. Recent changes made it impossible to even get the stronger soldiers for your weaker heroes without years on the game or large cash spending. Many better game options exist, with better design, maintenance, and support..Leader BobVersion: 1.2.259

Full of bugs and hacker friendlyThe best way to summarize this game is buggy and poor coding leading to multiple hacks. Will seriously recommend to think 100 times before putting a single dime in this game as you never know someone will hack around the game, get power in no time and screw you over out of blue. The perfect icing on cake is developers response being next to cold on all these complaints and issues raised with proofs. On pretext of beta version features, they are trying to screw people who are spending money so they pay more money to get their accounts normal again which is a screwed up approach in my view..Gary8732Version: 1.2.232

Too bad.Here we are again. I am such an idiot to be duped by this “play for pay” game. So far, I figured it costs about $50 - $75 a day to play this very COMPLICATED game. (How many Playstations or X-boxes I could’ve bought with the money I have dropped on these games). I do love the graphics and the puzzles, but when it costs more to play a game per month than rent, it’s time to say BYE-BYE. Please do not reply to me with some drivel about how it’s too bad I wasn’t happy. What a waste of time, energy, and money..Pcoy62Version: 1.2.260

Servers keep crashing in EventsMy alliance and I are tired of the server, crashing during events. We spend money on in app, purchases and spend time communicating with each other, trying to win events and then our server has crashed the last almost 5 months we want some kind of compensation for our efforts and for you failing us as the gamer provider. we have a whole Facebook chat about how displeased we are with the game and the services the last few months..Mnb23Version: 1.2.326

Customer service issuesWARNING: This game is decent to play but be warned, there are so many bugs and issues that cost you in lost rewards and interruptions to game time and quality. The BIGGEST PROBLEM is that the customer service is AWFUL!!! They say they are forwarding it on to developers but nothing is ever done. I have sent in many that are never fixed or compensation given. DO NOT spend money in this game.HhiilloVersion: 1.2.195

UpdatesThis game is rubbish. Don’t bother with it. The developers have made changes and now you need to reload it just to tally basic points. Yup, the developers don’t care anymore. The responses are just “there is a high volume…”. Well, yah, it’s not working. Oh, if you do decide to load this piece of crap, the feature that allows you to advance your heroes without spending money, is broken..W MittyVersion: 1.2.317

Major issuesI’ve enjoyed the game for a couple months now & look forward to playing everyday. However, recently it seems with every update there are issues that make the game hard to play. Now, I can only assume the issues are server issues. The game won’t load past a certain percentage and is virtually unplayable at this point! This is a server wide issue, please fix the game or you are going to have a mass exodus from the game!.BriSky519Version: 1.2.98

Game GlitchGame was great until a glitch on event cost me every troop I had. They sent a very small resource pack to everyone saying they had compensated everyone for what happened. What they sent would even give me 10% of my troops back much less all the resources that I lost to the glitch. Don’t waste your time with this game because they cannot fix problems they create. I guess they don’t have the technical capabilities that they should have as devs..Dooby1973Version: 1.2.80

Developers allow hackers ruin the gameDevs aware of various servers with problem players and simply allow them to continue without patching the issues or removing the players. Laterally sent them tons of screenshots and followed their appropriate complaint methods. As other mentioned they don’t care so I quit the game. The reward for spending months building an army is a hacker wiping it all out in a few minutes..Matty4268Version: 1.2.315

Too many bugsDon’t pay money in this game. The latest bugs include being robbed by the bank, auction house, and all dragons, tribes, and resources are disappearing. I’ve sent in tickets to the developer and haven’t gotten a response or any compensation. Would be a 5 star game without the bugs, but I don’t like being robbed.Berserker 3Version: 1.2.326

Buggy at timesLike right now the Arena contest works but you can not see the battle and when the battle ends, you are logged out of the game and start over. It worked the same way last week and worked fine for the first two rounds this week..VzxtresVersion: 1.2.308

No a great experience.Game was fun but after time there was to much lag, I couldn’t even login in the game most of the times. Lost a couple of gems and they never return the full amount of it (only 2% of what I lost with the glitches, no response at all from developers in game. Really disappointing... I don’t recommend this game... it wasn’t the best experience..LegedKnightVersion: 1.2.26

I can’t even open the game right nowI can’t get the opening screen to load past 42%. Once in the game for the past two weeks I haven’t been able to get my armies to farm without the game freezing and or restarting. I am getting very frustrated with an otherwise awesome game... when I can play it..Berserker manaVersion: 1.2.96

Game designed for griefersPlayed for about 10 days and was enjoying it, then I was attacked by someone who had been playing much longer than me and within 6 minutes destroyed 10 days worth of troops. I was attacked 19 times in 6 minutes killing most of my troops that took me 10 days to build up. Game is designed for griefers..M00se55Version: 1.2.64

This game is dead.Haven’t been able to do anything on the game. It constantly says reconnect. Developers have obviously turned off the servers. When I figure out how to file a complaint to get this app taken off the App Store I will do so..This game UGH!!Version: 1.2.326

Game advertised is not what you playI’m not sure if there’s a glitch in this app or something, but after downloading what I thought was a puzzle type game they had me building huts in a village and defending it from a giant monster😂 not the game the advertisement showed at all. That is the reason for my one star..ChazDuMontVersion: 1.2.98

Might be fun for a child.So the puzzles showed up on my Instagram and it looked fun. But it’s 1% puzzle and the rest is just clicking where it tells you to click and listening to some stupid talking. If it were just the puzzles it would be fun. But it’s so much boring non puzzles.Hexit123Version: 1.2.98

Not as advertisedAdvertised as a rescue game. Not only was it not that, but I had to endure endless minutes of trite ‘hero’ music and dialogue that I couldn’t silence or skip. No controls for sound or anything else ever appeared. I have no need to be inundated with nonsense by programmers who seem to think they know what I want or need..El paso croneVersion: 1.2.97

Save your $$Developers do not care if their game works correctly or not. Some events haven’t worked for me in over a year and I can’t even get an email back. Play the game but don’t spend money..Oldandevil1Version: 1.2.323

What is happeningDid all of the developers die? Game hasn't been updated in 4 months, is constantly buggy, and all the events that made it fun have disappeared..BrettEPVersion: 1.2.326

Really ?It takes a bit to figure out all the tricks tips to play and it is enjoyable until they do their monthly update and decide to STEAL EVERYTHING that you spent your time, and yes money as well by making changes that FORCE YOU TO SPEND MORE MONEY TO REDO EVERYTHING YOU HAVE ALREADY Done..Fattie58Version: 1.2.161

NerfedThe recent update nerfed us, it’s bad now very bad. You put in all your time, effort, and money then they reward you with weaker troops, slow march times, and overly strong in game enemies. It’s not worth it to play this game. Don’t bother giving this game a try..LacklusterlacklusterVersion: 1.2.106

Misleading adThe main focus of the game is not what the ads show you. Although they did it kind of smart; you can play those mini games but n between, but the game is NOT about those mini games you see in the ad. Not sure if the game is good or bad, but the ad is enough to earn them a 1 star. If I’m trying to buy an ice cream and you have me bread, I don’t really care if the bread is good or bad..MrG HasegawaVersion: 1.2.62

Misleading.I saw the add playing among us and thought, WOW, THAT LOOKS FUN!! But what I saw when I downloaded the app, was not pleased. FAKE!!! NOT WHAT I CAME FOR!! Sorry, lost it. I guess there are some of it in the game, but I wanted it to be the hole entire game..YOUTUBER YE YES YESVersion: 1.2.98

MensongeVous dîtes langue « français « mais c’est totalement FAUX!.G19 ptVersion: 1.2.137

PoopAbsolute garbage.Fat dumplinVersion: 1.2.64

Pour l'argent; support pourriLes développeurs se foutent pratiquement de tout sauf de faire de l'argent. Des tricheurs sont impunis, mais, plus grave, le système lui même arnaque les joueurs. Seul point valable: une certaine camaraderie peut exister entre quelques joueurs rendant possible une progression minimale..James LearnerVersion: 1.2.325

Battle Pass Doesn’t workI’ve recently started a new game and my battle pass above the Statue has never worked. The game is also upgraded on my end. Is this a glitch on your end? My other game it works just fine for daily and seasonal awards..Fat bottem gurl #1Version: 1.2.323

Hackers have taken overI play on s17 and we have been taken over by hackers. They have already destroyed two other servers possibly more. They can generate unlimited resources and soldiers overnight. One player went from 250mm power to over 700mm power in one day with 80mm t6 troops from 7mm t5..J4g1853Version: 1.2.320

Eh… what’s up doc?Why do developers not fix this game? Great concept, poor support..Be2wiseVersion: 1.2.319

False advertisementWhere are the puzzles. Annoying, I want the puzzles.DequesséVersion: 1.2.213

Incompetent supportI have sent messages to support several time to get my data deleted they refuse to do it.it is my right to delete my account under the law and yet they still don’t delete my account..Blt9999999Version: 1.2.207

HackersI just posted a comment on Facebook: Please stop Metal & Co. destroying the whole server 15. They continue creating new fake alliances and accounts. We have no chance to stop these cheaters on our own with their 100000... farm accounts. I lost the count of all their new alliances. C20, KQ and DLD were just the beginning. It's a never ending war making it impossible for all the fair players to enjoy the game, even if they invest a lot of money. If you don't intervene and remove the cheaters from the server, soon we all will be forced to quit the game. Sorry for all the players playing on this server and all the fair XV players being under attack because of their cheating leaders. We love you, guys, but have to stop this madness somehow. SOS!.MrBondageVersion: 1.2.165

Kickeds me outThis Game kicks you out on iPad 😡 it’s awful!.JhgjjgjgmgVersion: 1.2.165

Could be fun, but it’s fixedI have Played across multiple servers. Every one has one person that is so much more powerful so fast that they are either cheating, or obscenely wealthy. The one that I am referring to went from a level 21 to 25 in a matter of a week. This has been reported by multiple people in multiple servers to the developers. Nothing but crickets. There has been a suggestion that these people are developer plants to entice people to spend money. Walk away before spending your time and/or your money. It’s all rigged..Boosterg0ldVersion: 1.2.156

Too difficult, where is support?I could not find any way to contact support within the game. Buttons that appeared to be relevant did not work. The "App Support" link here in the App Store just displays a page that brings you right back again. Very confusing..CoolfactorVersion: 1.2.151

Ne fonctionne pasNe fonctionne pas sur iPhone 7 mais fonctionne sur iPhone xr.GogosebasVersion: 1.2.65

Won’t load on ipad More than 99%Game doesn’t work.Yohan90210Version: 1.2.21

Downloading sucks!!It takes forever for this game to download, and it will just pause for no reason..IRISFTDVersion: 1.2.21

Ipad ne load pas plus de 99% et nous laisse poirotter ...Ne load pas.Coco-DianeVersion: 1.2.21

Bug ?Sa ouvre pas sur iphone !!!.JpareVersion: 1.2.21

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