Rapid Ring Customer Service

Rapid Ring Positive Reviews

No Doubt It Generates a Faster Picture!However, often the picture is very pixelated & sometimes half of the field is blocked by Green Interference so nothing can be viewed. I’m not certain if it could be the combination of Apps that I have on my Cell. Or if others are experiencing anything similar. The Main Problem I have had & see others are having, is the long delay from the time a Ring Camera detects motion until it finally produces the video so you can see what is happening. Often my Ring Pro Doorbell has been so slow producing video that the person ringing the bell has given up & left! When only motion from deliveries of packages, is what was detected by the Ring Doorbell, the delivery man if back in his truck or Gone!!! This Must Be Fixed By Ring For Them To Ever Gain Ground On The Market For Security Cameras!... They Are Simply Toys To Amuse Or Frustrate Anyone Who Purchases One!... Hopefully the upper management of the company will take heed to the many complaints & rectify this condition! I have over a dozen of their cameras & at this point I wished I had gone a different direction with my security..Edro1953Version: 1.5.1

Much improves accessI was not happy with the updated App for Ring. When I went to the App Store I found the alternative Rapid Ring App. It’s great! Faster and direct to the Live View in a few simple taps. It also gives the option to link back to the original App if you want to access your history. I recommend that you download Rapid Ring if you want to speed up your Ring service. However, it seems STUPID that it is necessary to use two apps to increase the functionality of the Ring Door Bell. The original APP worked just fine before they began to tinker and upgrade..TeeitdukeVersion: 1.5.1

Not really faster as advertisedI would like quick access to my live feed. I appreciate their effort but it still falls short of what is trying to accomplish. Still seconds before I get the video and trying to talk to the person at the door. By that time they have rung the bell again. Frustrating for me. I also get a notification on my watch but unable to have a quick picture of who/what happened at the time to set the motion off. I have to look at my watch, then go find my phone, then open the app, then the intruder has done their deed and took off! I’m open to ideas too on home to use their cameras more efficient, if I can improve my habits. Please let me know. I am all in on this system! Please continue to make improvements.TJ LanVersion: 1.12

Loads on my iPhone quickerI’m new owning a Ring video doorbell. Video, audio and motion sensitivity much better than what I had before. However, using the Ring app that is used to set up and modify the settings to view live to respond to a person who rang the door bell seems to lag a second or two. That’s to long in my opinion to respond to someone at your door. This app launches quickly and seemlessly works with the original Ring app that you download intitially to install and change settings. You can’t change settings or install thru the Rapid Ring..MarjalaVersion: 1.19.0

Works greatThis app really make my cameras useable. On the past using the regular app, it took a long time to view my cameras by the time the cameras were activated everything was over. With this app, I get a notification, activate the camera and see what’s happening while it is unfolding. For example, someone was just walking by our cottage on the lake path. It only takes 15-20 seconds to walk by. But I got a notification and brought up the camera before he had passed by. Since today it’s -10 out, he was in a bit of a hurry but I saw him!.EtohguyVersion: 1.21.0

Terrible for battery lifeThis app Does open up the ring camera faster, but it consistently uses up 75%+ of my battery life if I forget to close it out when I am done. For some reason the App keeps using significant power even when it is not actively being used. As long as the app is open on the background, my battery drains at ~4-5x the usual rate. Sometimes I’ll only get ~3-4 hours of battery life if I leave it open in the background. This is a big bug the ring team needs to solve. If solved I’d give the app a 5 star..Matthew LTVersion: 1.34.0

Will not workI have three Ring video devices and and they all workin the original Ring app. However, I cannot get this Rapid Ring app to load. The app keeps tell me west up a video device in the original Ring app and will not let go any further. The thing is, I already have my three Ring video devices set and working just fine in that app. I have no clue what to do to get Rapid Ring to recognize that my ring video devices have already been set up and are working. What am I doing wrong? I gave it one star because it will not work..CarbusysVersion: 1.21.0

I never write reviews but..I think people are misunderstanding what this app is all about. The actual Ring app is clunky and slow. I work from home in a quiet neighborhood and if I hear any unusual noise outside I get my phone to see what/who it is whether it’s via a phone notification or not. This app screams “get to the point” and after comparison with Ring’s it does exactly what it’s supposed to.. Get you to the live view as fast as possible. Love it so far. UPDATE: After a couple months using this app I switched to it as my default notification app over the Ring app. Game changer 🙌.HgtamaVersion: 1.6.0

Needs one improvementI love the “Rapid Ring” app. Not sure why it isn’t promoted within the packaging of the ring doorbell or within the ring app. (If it was, I missed it) I only learned about it from someone’s review of the Ring doorbell. Anyway... the one improvement I would like to see is a setting that would allow me to go right to opening the live view of the one and only Ring product I currently own rather than first opening Rapid Ring and having to hit the button to open live view of the camera. That would make things even more “Rapid”. 😆.Bill_JohnsonVersion: 1.7.0

Only semi-functional app for Ring hardwareAs others have mentioned, the reason this app exists is because the normal Ring app is no longer functional. This one at least functions but like the original app, this one seems to get slower and less responsive over time. Ring always blames any bug they create on YOUR Network..you could have a google internet server in your living room and Ring would blame any issues on the speed of your internet. Ring, stop with the deflection…fix your original app and quit making it less functional with every update..PendledonVersion: 1.29.0

Improves speed but difficult to manage notificationsThe app works great although there seems to be some disconnect in which all the notifications are managed (snoozing,disabling,etc.) I initially was getting two sets of notifications and eventually disabled the main app somehow. Couldn’t tell you if it was from the app or if I disabled from iOS settings. I think the apps could definitely communicate “better” for notification purposes. Main Ring App could prompt “I see you’ve installed Rapid Ring. Would you like to disable notifications here to avoid duplicates?”.JarrallBVersion: 1.15.2

Finally - Fast response is here!If there was ever a “beef” most people had with Ring is it’s excessively slow response to activity. This new app optimizes the performance to where you can actually “answer” the door remotely before your visitor walks away! Long overdue, but glad it’s finally here. One missing feature: This app STILL doesn’t automatically open your camera feed for you (you STILL have to respond to a pop up notification first). DEVELOPERS: Feature request: Allow the app to be configurable to AUTOMATICALLY open the video feed automatically if: 1) Someone is moving near your Ring doorbell camera. 2) Someone pushes the doorbell button Each of these AUTO-OPEN/VIEW options should be individually user-enabled/disabled in the user interface of this app. We didn’t pay all of this money for this product to then turnaround and NOT look at activity - right? (Motion Snooze) would continue to be available as well..WJR1989Version: 1.13

Pure speedI had trouble getting my ring to show live video quickly. It took about 30 seconds waiting for the live video to be displayed after detecting motion. I did a quick search on google and found this app. I wish I knew about it sooner. I have the control of the regular ring app and when motion is detected or someone presses the doorbell I have the speed of this app. To tell the truth I was ready to find another video doorbell system but I just couldn’t be happier now. Thank you Ring!.DsssssssssgghhhgVersion: 1.19.0

Great ReliefI would say this is a great response to a growing complaint of the speed of access to live video on the main Ring App. Thanks for listening. As to now having two Apps, I don’t mind. 90% of the time a quick look is all I need. I can do everything else “at a later time”, when seeing what is happening right now is not that critical. Would it be nice for it to be all in one place? Yes. Is is better to now have a solution while the preferred one is being worked on (hopefully)? Definitely..Rolo108Version: 1.3

Don’t understand the purpose of this appFor me personally this app does the same as a regular Ring App. Maybe it does it faster or the plus is it provides a direct access to your door bell, but personally I installed this app months ago but used it only few times. The app itself is working great, I just don’t see how it can help me. The app I would like to see - open the app and see in one second what my Ring camera sees without any extra steps, and if someone ring a bell I’ll have an option to setup an app to see a doorbell view on my phone automatically, no pressing of anything, no opening of any apps..Zzman123Version: 1.13

Ring/rapid ring and entry sensorsWe are enjoying the ring system we have installed at our house except for a couple of things. We have 6 door entry sensors and if they are breached our alarm goes off. The only problem is during the night, we don’t know which door sensor has been set off. If would be great if ring could update it and announce which door sensor has been set off. The other thing is one sensor is already on its third set of batteries and it’s a door we rarely use and we haven’t had the system a year yet..Review ringVersion: 1.19.0

Troubles no moreI had consistent issues connecting to live view. Reinstalled my Ring doorbell several times to no avail. Checked internet connections and speed. All okay. Then I came across this app and the reviews were glowing. Within minutes all is working. I can now see live view immediately. Works great. But Ring should be admonished for creating a faulty app and then producing a secondary app to make it work. Nevertheless finally a solution. This app is a must have!.MichaeltirdadVersion: 1.15.2

Great addition to home security and safety.I have been a Ring customer for over 5 years and love the system. It has been a great system to use. I especially like the ease of use, customization and the all encompassing devices available. I really like the fact that Ring is always updating the capabilities and functionality. If I had to do it all over again, I would definitely choose Ring again. Keep,up,the good work!.Security done rightVersion: 1.34.0

Works fine except for door bell ringsAs stated, it provides much faster access to live video. When a detecting motion occurs, I can see it immediately however, when someone rings the doorbell, it takes forever to open up the live video. This is also true on the ring app.I prayed changing recording lengths and other setting, but I have not found anything that will let me see immediately who rang the doorbell..InthesandVersion: 1.35.0

Great help for answering the door in timeThis app is meant to be a “shortcut” to get to the person to be able to talk to them etc. with the other full app, done people had already walked away with the tone of took me to get to the screen to talk to them. The regular app is great for settings of all sorts. This app is best for answering the doorbell. Ring customer service recommended and it’s free. You’ll be so glad you got it!.MarciaPDVersion: 1.13

Not all it’s cracked up to be.Rapid Ring? More like sometimes rapid but usually no faster than the actual Ring app. The purpose of Rapid Ring is the quickly load live feeds from your Ring cameras without loading the whole Ring app. I am currently switching from Ring to Eufy cameras. I still have two Ring cameras and while one loads rather quickly, the other is so hit and miss (it’s inconsistent just like the Ring app itself). Overall, not really impressed. If you want better cameras, a better app, and pay less money, switch to Eufy like I am..J~MVersion: 1.18.0

Great Companion app for RINGThis app helps to pull up cams much quicker than the normal app by doing away with some of the features afforded in the RING app. You lose the ability to zoom in on video and some other features, but it does a great job of answer rings or motion alerts. I would give it a 5 star rating if the ability to reorder the list was added. As it is now the cams that I would use the most are at the bottom of the list and no way to move them to the top. It is nonetheless a welcome addition to the RING System..DfishereVersion: 1.3

TO LINK DECO S5 ISSUE BLACK SCREEN IMPROVEDBought a TP Link Deco mesh system and some cameras do not load, they hang for a while then I get stream error or records in black video. With Rapid Ring camera loads much faster although sometimes video is half green on the screen then corrects itself. Not perfect solution but improvement. Ring you are aware of to link issues and it is your cameras that have the issue please resolve this. The cameras used to get bricked, now they don’t but they still have major issues..RodytoonVersion: 1.25.0

Had NO clue until TODAY!!!I have been wondering why my live view wasn’t working so well even with the Chime Pro booster until I went to the Help Center today. Did a search and found Rapid Ring!!! Works within 5 seconds for a live view and am so VERY PLEASED and impressed!!! Wish if the Ring app “knows” that it is having issues to automatically suggest downloading the Rapid Ring app 🤗.Rapid Ring is Right-on!!!Version: 1.35.0

Better but Not EnoughRapid Ring goes a long way in salvaging what would have been a worthless system due to the standard Ring app’s inability to show a live video stream in a timely manner. Video displays almost instantly, so that’s a step in the right direction. But unfortunately, the alert when someone approaches is somewhat delayed, so far too often the person at your door has come and gone before you’ve had a chance to launch the app. This is where Rapid Ring’s inability to rewind a few seconds weakens the strength of the system..GhostBustVersion: 1.9.2

Good not GreatFor me, it wasn’t perfectly clear why Rapid Ring needed to exist. It seems like a more basic version of the Ring app but perhaps faster? My thought is that if they could make the video generate faster then just improve the Ring App? Why the need for a second app? Let me be clear, I like it, I think it’s good... but it’s hard for me to say it’s great when I feel like they made a separate app for something that could have been an update to either of the existing apps. Just my two-cents!.RecruiterRayVersion: 1.24.0

Never works when you need itThis app is pointless since it gives us the same issues of “establishing connection” all the time when we need it. If we get a notification at the door this stupid thing takes forever to even turn on to talk to the person at our door. Such stupid waste of money over all I hate it..Check privacy settingsVersion: 1.23.0

Fixed!!! Thx - Update removed 3D Touch view of snapshotPlease undo the latest update or fix it. I loved when an alert/notification comes up and you can use 3D/haptic touch to view the visitor snapshot in a larger view without opening the app completely. Since the update it only works on my iPad and not iPhone. Please update ASAP to bring this feature back.Iamsix3Version: 1.23.0

Needs refiningWorks ok. the buttons to activate viewing the cameras should be the entire line, or, if not, at least be able to tap on the picture. the single orange dot at the end is annoying. as i’m watching people steal my garden hose while im at work, it would be nice to be able to make the button overlay go away so i can see the corners of the screen. also, why don’t you add a “camera view rotation” option so we can watch the cameras real-time w/o having to tap at all. i forgot what else. but that was the two issues and one idea i had for today. thanks to everyone at the app making place for making my family just that much more safe and secure each night. the garden hose: they can keep it. fair price to keep them out of the house, i’d say. im going to bump that up to three stars. y’all are trying tucson az.Kue-Ball-TucsonVersion: 1.19.0

Finally !Thanks Ring for rolling out this new quick app straight to our cameras feed. I was so annoyed before using the main app bc when my camera would be triggered the app would take forever to load or not open at all. And then Ring saves the day with the rapid ring app. I am so happy with this and I can finally see my camera feeds quickly and accurately..David HendrickVersion: 1.12

Good but can be betterI like the app, it’s a lot more quicker to get into a live view than the Ring app. Usually takes about 5 seconds while in the Ring app it’s about 10-15 seconds sometimes. Please create a setting option where you can go into live view right when the app opens. Some kind of auto live option, this would make it much more convenient. Thank you.Arthurp92Version: 1.17.0

Exactly what I wantedSo far my experience with this app has bee great. On top of wing able to access the live feed a little bit faster, you can keep it active for much longer. It does eventually fail connection but sometimes I can go 30-60 minutes before it disconnecting. My only wish is the go live button was bigger. Especially for the iPad version, the icon is just quite small. Hopefully that can be made bigger..Djbendon517Version: 1.5.1

GlitchesSome time video has glitches and doesn’t show well.Malasia2009Version: 1.15.2

Fast/ResponsiveGreat app for quick look at video.Raptorv8Version: 1.9.0

The notifications can be disturbingI’ve had the rapid ring for some time. I really liked it. It opened quickly and allowed to see what was going on. But they did an update of some sort and now, there is a submarine sound every time a motion is detected. There is no where to change the sound so that is why I rate it so low..YeahYeahhmmNoVersion: 1.35.0

Alert snoozing should mirror main appIt would be nice to have alerts mirror the main app for 4 hour snooze.IntervaliaVersion: 1.25.0

Fast responsePerfect.HeyitsmakiVersion: 1.23.0

Otter GasWorks Great.Otter GasVersion: 1.21.1

FinallyI can see people before they leave it’s awesome!.Buzz SpeedVersion: 1.19.0

What the ring app should be!This is what the Ring app should be able to do. Thanks for creating an app that ACTUALLY works very fast!! A must have Love it.MasterNicoVersion: 1.19.0

Lights at nightWorks great except when a vehicle on the road has lights turned towards my property. These lights will set off the motion detector no matter what you do. Luckily I’m not on a busy road.BrewsterbrewsterVersion: 1.17.0

Big improvement for live feedI was ready to toss my Ring Pro doorbell because it was taking too long to load the live video feed when the doorbell was rung, but this app saved the day for me. Easy to install and set up, it only takes a few seconds to load the live feed. It does not provide all the functionality of the original Ring app, but thats okay. I still have the original app for that. But this stripped down version gives me much faster access to the video feed and that what I was looking for. Great addition to the ring apps..EarlymorningreaderVersion: 1.17.0

5 stars for app, 2 stars for serviceThe Door View Cam (peephole) is a great doorbell and camera. The biggest issue is that the service doesn’t work properly. About half the time when I open the Ring app (or Rapid Ring or Echo Show) it cant even connect to the camera. There is no issue with my WiFi or devices. The issue is with Ring servers. You can’t connect to their service about 50% of the time. That’s just horrible! And they expect you to pay monthly. I have also received motion notifications on my Alexa devices yet at the same time I don’t get anything on my other devices. They need to fix these issues before trying to get more money out of customers. It’s not like we didn’t already pay a lot for the hardware. Some users have reported that the Ring skill on Alexa doesn’t automatically open when the doorbell is pressed. I haven’t had this issue. It shows the front door automatically on my Echo Show 8. Motion notifications, however, do not. There is no way to change this. They are falsely advertising their Ring Protect service. On the Canadian site, it shows $3/month. But when you go to subscribe, it changes to $5/month. I see the value in a subscription, but only if the product works. Currently, it doesn’t. Other issues include late notifications, taking too long to show the camera on Echo Show or in the app (especially after a notification), crazy long processing times, and video recording that starts too late. It tells me there’s someone at my door. I immediately open the camera. By the time it shows up, no one is there. I wait a long time (sometimes over 10 or 20 minutes) for the video to “Process”. The most recent video can’t be watched until this is done. When I finally get to watch the video, it started when the person is already right in front of the door, not walking up. Sometimes they are already walking away. With such a delay in recording and displaying, I can’t believe they think they can charge so much for a subscription. This app is so much quicker than any other method. It opens Live View right away and is the best way to answer notifications. However, it still has the same connection issues and sometimes doesn’t work at all. Another thing to note is the “Neighbors” app isn’t available in Canada. It is also advertised on Ring’s Canadian website. But it’s not offered on the Canadian App Store. I was looking forward to this before I ordered it and found out after creating my account and the doorbell was already on its way that I couldn’t use it. They need to make a Canadian version. I would recommend calling it “Neighbours”..AppStoreSuxVersion: 1.12

Fast responseSpeedy response. Don’t have to wait long to load..ElleebdsVersion: 1.15.2

Black screen when open from notificationsSince ios 14 when you open rapid ring from a notification you can see that the cam loads bit there is no feed. If you stop the feed from the notice and click on the cam again you will see it load and then you can see the video feed. The app works great but is now having problem loading from a notice..HisstoryVersion: 1.15.1

Ok but could use some improvementsIt does open the Ring app but I’d like it to directly open the live view. Most of the time it just opens a list of cams and you still need to open the camera. It also doesn’t follow the snooze settings when you set a camera in the Ring app..BrooklynDestructionVersion: 1.13

Almost there...This does work quickly, once you get your phone out and tap on the notification, but getting your phone out isn’t so fast a lot of the time. If they are able to provide video support to the Apple Watch then this rating will go up to 5*’s as I almost always see the notification via the watch before I go to my phone (precious seconds!).Cherubim1979Version: 1.11.0

Happy now!I had a swan floodlight camera for two weeks wow what piece of crap. The ring floodlight cam was easy to install and so was the app. The picture quality was second to none even in dark conditions with no light on it’s still a very good picture. If you buy a cheaper unit of any other brand you’re probably gonna be sorry so spend the extra few dollars on a ring and it will save you a lot of hassle..Here's looking at yaVersion: 1.11.0

Working wellWorks great for live view after notification. Doesn’t show past recordings..SdumbaVersion: 1.6.2

Great but...Opens up video feeds very quickly. However, you have to close the app and the reopen it to start another stream. There is no X on the screen to get back to the camera list to choose another camera to view. This issue makes this app not as usable as I would have hoped..`1123Version: 1.9.2

Perfect accompanying program to the Ring App.Rapid Ring is a great accompanying program to the Ring App, which is from developer Ring themselves ,so you know at least it’s going to work. What the Rapid Ring App does that the Ring App doesn’t is that it will open a live view event triggered by motion or a door bell press (when you set up those cameras or doorbells in the Rapid Ring App) with its pop up notification on your home screen like the Ring App does, but it takes over these notifications and opens up the live view to that notification much faster than the Ring App can with all its “bells and whistles added with every update”. All this is.. is a quicker way to answer or see those notifications. Once done viewing that notification and you end call, you will also just have to close Rapid Ring App. Could be better if this just ended with the end of the call as well, but not worth the demotion of a star. Good work around to I’m sure everyone’s question... can it load any faster! Thanks for this add on. Love it..Santina StudioVersion: 1.7.0

Seems fast but still not fully testedHopefully it will be good. The first generation of Ring pro door bells have old electronics that hangs up. I got a brand new Ring pro and noted the case construction is even different. The back is not smooth but like a heat sink. The speakers are oriented differently too. The unit answers rings a lot quicker with no delays. So it obviously has upgraded electronics that seem to work better than the old generation of Ring pro. I have 4 Ring pros, three units about three years old and one new unit. Still the cheapest answer for video security so I will stay with Ring..BusterSierraVersion: 1.6.1

Best unitI just downloaded the app so far so good I feel much better then the old one thanks for ring for the exilant help I have ring pro smal unit big jab I recommend it for every one looking to have Pice of mind.Ottawa loverVersion: 1.5.1

Rapid “Finally”No more not getting the picture of who’s at your door on time or not at all or way to slow or late. This is a good positive change and I will stay with Ring if this direction continues else we move on to a more honourable and functional process and company. Thanks for this fix so far..E olivaVersion: 1.5.1

Alexa integration needed!Just downloaded this APP as the regular ring app has been working just like all other reviewers have described. It’s slow as hell and I have tested my wifi speeds which are quite fast and reliable at 42 mbs download and 15 mbs upload. The rapid ring app does show you Live View faster (when it works) and Alexa integration is much needed if you want to view who’s at your front door from an Echo Show device? Come on Ring, you should be better than this with the $$ you charge for these Ring video devices!!.DtrestikVersion: 1.4.5

Opens fast when I get a notification.Fast and clear. Love it!.Rockguy76Version: 1.4.5

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.38.0

Rapid Ring Negative Reviews

What a mess of an AppI wanted to like this app. Fast access, easy to navigate but the constant notifications will drive you insane especially if you use the Home/Away/Disarmed modes. I have cams that are blocked when we are home since I do not want to have it record for all users access. Private areas of the home that should be blocked when I use the Home mode. Nope not with this app, it just keeps recording away for all to see, places the information in your timeline for any users who have access to the App including children. This is a major issue since it overrides any setting you have in the orginal ring app for ANYONE who uses the app. WARNING, this app does not understand Home/Away/Disarmed modes. So if you have other people who help monitor your home and you run through the house naked, SURPRISE they are getting a serious motion alert. Removing the app allowed the original Ring app to go back to the job it is supposed to do. Block recording when you need it blocked. If you don’t care about the mode setting this is a great app. But when you have multiple people who have access to private areas of your home they are watching away without any notification other than by chance you looking into your timeline history. I was shocked and embarrassed at it recoding private areas of my home. If they allow this app to understand the modes, I will download it in a minute..Spin_12Version: 1.9.2

No HelpI posted an extensive review of the original Ring app, so I won’t go into a bunch of detail here and just cut to the chase. After having an endless amount of issues with the Ring app making my cameras useless, I hoped downloading this app would solve my issues. However, I’m continuing to experience almost the same problems. The camera will load more often than the Ring app but neither would load late last night when I received motion alerts. And for those who may think it’s a wireless issue, it happens whether or not my iPhone 11 Plus is on WiFi or LTE/5G and both cameras have “Great” signal. I’m continuing to lose hope in this company over something so ignorant as making their app work like it used to. I never used to have an issue like this when I bought the original Ring Doorbell. As I mentioned in my other review, why would time and finances be spent on making an entirely new app to try and fix the issues with the other Ring app? Why not invest in fixing the one you have? It’s beyond me. I guess I will continue to pray it actually connects to my $500 cameras (Doorbell Pro/Floodlight) if and when something happens and when it doesn’t, putting my family/home in jeopardy- that moment is when I will throw them in the trash and go with another company. I mean, I have a $30 “Wyze” in-home camera that connects EVERY time..FawkumeaaaaanVersion: 1.4.5

Maybe they should fix the original appI went ahead and installed this “fast” ring app version to try it. I logged in, tried to experience fast view of my 3 devices- all three were fast failures. Retried and they kept failing. In addition, this fast app version reports the doorbell has a bad connection. Ridiculous as the full app doesn’t report that problem, and it also pulled up live video feed just fine, but with its usual sluggishness. I have a mesh WiFi system, with a node near the doorbell- I checked my WiFi app, and it reports the doorbell has an excellent connection. The full regular Ring app agrees with my mesh WiFi app- it’s excellent. Go figure.🤪 So not a good experience here. I also find it annoying to need yet ANOTHER app- why not just fix the original app, and design it prioritize notifications and the video feed? Am I supposed to get double the notification from two apps? The irony of my setup is my Arlos have the complete opposite issue- I get notifications super quick, with the event, and even a video preview snapshot highlighting whatever triggered the event. Great, except that pulling up video can be PAINFULLY slow. Ots faster if I go look myself sometimes. 🤦.SouthlandHBVersion: 1.11.0

Worthless. Simply worthless. (That’s really zero stars. )For a few days I noticed a slight improvement in the live view connection speed. Then it slowed and balked again like always. Then I upgraded to the latest iOS and for four glorious days it worked beautifully. Now I get a message that the live view connection has been lost and that I need to connect to the internet. All of this while my wifi signal is burned into the screen. I rebooted the router and the cable modem to no avail. Used router settings to check internet speed and it’s excellent. Device health indicators all good. But no live view, just insulting error messages. And don’t even THINK about contacting Ring for support. You call their 800 number and get a recording that the call could not be completed as dialed. “Please check the number and dial again.” Just another miserable experience added to a litany of others related to the worthless and deceptively advertised Ring Doorbell, THE most disappointing product I ever acquired. I would SO love to have that money back..413sportVersion: 1.36.0

Comprising securityIf you rely on this app to provide notifications of activity I would look elsewhere. This app will out of nowhere log you out without notification of doing so for whatever reason. You will be presented with an “unknown error” message when attempting to log back on. Doesn't happen often but if this were to happen during a critical moment your security would be compromised without you knowing. Currently going on 7 hours without being able to log on. Ring in general is really just decent for video evidence if that and not a good real time video tool. Upon notifications in the middle of the night you find that it is difficult to connect to and unreliable because of the time it takes to connect. By the time you get a real time view you are a minute or two behind in a game that’s generally over in seconds. Don’t waste time and look elsewhere or just clear the structure yourself..BlackBeard ActualVersion: 1.22.0

Not worth the troubleI have purchased a total of four ring products. Not a single one of them has been an easy process. I decided by the time I got to the fourth one that I was just going to give it one more try. However it has proved to be more difficult than the first three. I even spoke to customer service about it and they told me there was nothing they could do since my previous cameras were outdated. The new camera that I just imstalled doesn’t function and customer service keeps telling me that it is my Wi-Fi. I have several devices that run on Wi-Fi in my home and even have a Wi-Fi extender. There’s a very strong signal to the camera that is not working correctly so I know it’s not the Wi-Fi. I feel like I’m getting the runaround. And to make it even more frustrating I always have to stay on hold for 20 or 30 minutes we’re getting actual person.Sunni502Version: 1.21.1

FrustratingRapid ring sounds better than it is it’s great if you’re just accessing the camera very fast. but if there’s motion then you access the camera it’s as long as the regular ring app to open up or losing signal we have Wi-Fi boosters we have ring bridges ring extenders high speed Internet slow speed Internet ring is what it is it’s a cheap surveillance system there’s a reason why commercial businesses do not use Ring because you cannot access the cameras 100% of the time at Best you get 65% of opening up the camera view. so in the end all you wind up with is a video of what happened after the fact scale 1 to 10 ring is a solid 5 maybe in the future it will improve but don’t hold your breath ..45,21Version: 1.37.0

Simpler App, Lower Resolution VideoThis app certainly accomplishes what the name implies - it is faster than the normal Ring app. But this is accomplished through using lower resolution video and fewer features. It seems that rather than upgrading their network and hardware they just decided it’s easier to just use less data to load faster. So while it does get you faster access to video they most likely could spend the money to upgrade on their end so you don’t have to decide between speed and quality. If they sell an HD camera with paid web access it should give you reasonably fast HD video without compromise. The tech is available if they are willing to pay for it..CGELLVersion: 1.25.0

Connection issueOut of the 10 times the original ring app had to reconnect this one only took 9 reconnects to view the live stream. Wow such a huge improvement. Nothing is wrong with my WiFi/ internet. Every single device I use has fast speed WiFi. I have tried getting closer to the device, using my LTE, restarting everything and yet I still have connection issue. This connection problem is seriously getting on my nerves to the point where I see no use in this camera. By the time this camera reconnects the person that was standing there for 5 minutes would have walked away. Don’t get why this is a problem for so many people. Pretty much defeats the purpose to this doorbell..PBnMVersion: 1.9.2

Rapid ring slow and untimelyRapid ring has not worked as expected. Often it ring 15 minutes to 30 minutes after it is activated ie., a person walks by. This is intermittent. For example, it just rang as soon a someone walked by. I don’t know what the determinents are, I have checke my battery and WiFi including resetting my modem and router but it makes no difference. I also find the person who activated it is not on the display. Often the person can be found just outside of it. All in all, this program or My device a iPhone XRhas a problem I suspect it is likely to be the program. Any ideas would be appreciated. Thank You.Wheeler43Version: 1.34.0

Slower than normal Ring APPDownloaded after multiple calls to RING on constant delays 10-15 seconds on peephole or doorbell ring and it’s worse than original APP. Have highest internet speed possible and so tired of being told to buy additional items for products to be functional 18 seconds of delay and have high speed internet and replaced the Ring BRIDGE twice. Thinking it’s a flaw with the equipment as stated by others. Peephole works way better than doorbell units. Peephole is flawed in viewing even with additional attachment for viewing your threshold and packages dropped off on the mat or inside your screen door. More attention to the details would be nice from ring as competition is increasing!.Da truth to tell youVersion: 1.19.0

Cameras simply don’t connectI have a front door cam, a stickup cam, and 3 spotlight cams. Signal strength for all of them is anywhere from -18 to -30 - all green wifi signals. The live view simply doesn’t work…connection is random at best. Rapid ring is a bit better but not much. This is all attached directly to wifi from gigabit Ethernet. Ring constantly says it’s positioning on wifi - it’s not - the app or ring cameras are simply iffy even on the best of connections. Other devices on the same network have no issue. Motion notifications seem to connect ok so I firmly believe we have bad app programming or an issue with camera requests for live view..Doc8888Version: 1.37.0

EXTREMELY POOR PERFORMANCEThe performance quality of the ring device is extremely poor!!! The sensor is absolutely sensitive; however, it’s only sensitive to vehicles driving by. It’s worth noting, that this device very rarely detect “people” entering my property even if they are at my front door—which defeats the purpose. I have tried every possible troubleshooting techniques privy to me from: adjusting the sensor, adding a device to boost the wireless connection, placed the wireless modem right by the door, added the supplemental app designed to improve the rings connectivity etc. and to no avail, the issues still exist. Quite disappointing to say the least..Fashion Is LyfeVersion: 1.7.0

Does not work!They have a good lan and idea, but for some reason they just do not have the technology to make their idea work! As I said, it is a great concept BUT until they can get it to work in real time it is just a play toy. It has such a problem with loading up and getting online that it is just frustrating! If you do not mind using the app to see the delivery guy drive off it might suit you. If you want to open app and see what’s going on then you will have to wait until the “it will open momentarily” to go away but whoever is or was there are long gone! I HOPE THEY HAVE A BETTER PLAN FOR A BETTER APP FOR THE FUTURE!.RoylvcVersion: 1.11.0

WorthlessI just downloaded this app, set it up, including allowing notifications. Then I walked in front of camera to test and got.... Nothing! 2 ring apps and no notifications on either. Walked around and even waved my hand in front of it. Nothing. Finally got far back away and walked towards it and finally got a notification. Clicked on it and.... nothing! Wouldn’t load, but gave a message about not having access to private WiFi??? I’m at home.... I spent a lot of money on these cameras. I’m paying for a subscription for cloud. Have 2 apps on my phone that don’t work. I’m starting to feel like I’ve been scammed. Very disappointed..Yttocs2004Version: 1.5.1

Still HORRID after all this time..It seems like it is ALWAYS something with this app, whether it be a black screen or a “weak connection” when the camera has a great connection. I have an RSSI of -37 to my backyard floodlight camera yet I can BARELY get a picture with it reporting a “weak connection” and then abruptly dropping the connection altogether. THERE IS NO REASON FOR IT TO BE THIS BAD! Ring really needs to go back to the drawing board and redesign this and the main app so that you can get a DIRECT FEED of the video WITHOUT it having to be sent to their servers first then come back to you. Many people do not have very fast upload speeds so this upload first, then back down is what is killing the video. SPLIT the feed so one feed and can go DIRECTLY to any devices on the same network and then also send the other feed up to your servers so off network devices can see it. Other companies do it this way and so should Ring..Chuck-IVVersion: 1.24.0

Not a great solutionSo, I downloaded the app because yeah, the main app can be a little slow to open when I get a notification. Well, this one is usually faster to open, but the quality of the video is somehow way worse. Most of the time I’d have to go to the main app to even tell who was at my door. This app was supposed to make things faster, and it just wasn’t. Plus, when I try to go to the most recent alert it opens rapid ring app... but it’s only for live view/current alert. Again, making everything take longer. Uninstalled because it’s was making me more frustrated than anything. Oh, well..Carrie 365Version: 1.6.1

Wow I was not Expecting thisI thought when it was live view the app would open up with all the cameras all ready on live view at the same time like the first ring app but live view Without having to press a button for each one. Them the worst part is to receive notification From the app you have to select yes. But is all the same Notification tone. I don’t know the different between each camera is unbelievable. You have to select you don’t want Notification and let the old app keep sending you the notifications. It doesn’t even let you select the order you want the camera on the app. Give me the impression they wrote the app in a week and threw it out there. I have axis camera inside the house and I have a app ipCam You can see all 10 cameras at the same time live view in secs the app opens up and if I walk in side the house I can see myself with no lag. This app needs a lot of work 0star..AasmiamiVersion: 1.4.5

𝓗𝓸𝓪𝔁𝓝𝓸𝓽 𝔀𝓸𝓻𝓽𝓱 𝓽𝓱𝓮 𝓪 𝓹𝓮𝓷𝓷𝔂.Nabil DiabVersion: 1.7.0

DoorbellTake to long to see the video and for l don’t know what reason l don’t heard the ring bell..Dont, take itVersion: 1.38.0

Why is the doorbell not a time sensitive notification?!This was reasonably good until recent iOS updates added the stupid concept of unimportant notifications. This app does not classify its notifications as important, so sometimes the doorbell doesn’t ring for half an hour after the person has left. That is the reason I have changed my rating from five stars to two..TechpotatoVersion: 1.36.0

Ring doorbell is terribleIt keeps disconnecting for my Network. It worked well the first year since then it’s been useless. I’m waiting for WTZE’s new unit to come out and I’ll replace it..KhdsxvvhjiVersion: 1.35.0

What a scamFirst you spend over $100 on a camera, then your have to purchase subscription to be able to use it ?!?!?! The free app is slow and unable to connect most of the time what a scam......JJDDSSLLVersion: 1.22.0

Works one out of 10... horribleWorst wifi cameras, 99% of the time they don’t work... stay away!!!!!.Antile23Version: 1.19.0

UnreliableSometimes does not ring until hours later, when I pick up my iPad. When it does ring, sometimes takes too long to activate camera..Keb2043Version: 1.19.0

WORTHLESSEven help isn’t there..TypeglyphVersion: 1.19.0

Product issueRing camera starts to develop issues after about a year use like developing connection even when we have fast internet with Pods near the door bell.Faiza004Version: 1.18.0

Live events don’t workSubscription expired, haven’t been able to use since, cannot view any live events. I can view other times just not events when it counts. Have sent numerous request for help with screen recordings and screen shots. I am sure you can find a better product. Wish I would have.JimmiJohnstonVersion: 1.18.0

Last update on ring and rapid ringLast update on ring and rapid ring massive failure. So many bugs. No picture in rapid ring unless you go out and go back in again. Takes minutes to see who’s at the door and then no history on app. Very messy.Cjc oy3Version: 1.15.1

Does not work after a dayI have the ring doorbell pro, floodlight and security system. I installed this app with hopes that it would alleviate the issue of the full app opening slowly so that I may respond to motion and the doorbells quicker. It would work great at first but after the first day, it would stop sending me notifications from the doorbell and floodlight. I reinstalled the app thinking it would solve the issue but it did not. I’m not sure if it’s confused with security system but it just stops sending me notifications Ring please fix this issue! I would love to get to use this app. For now I’m stuck with the full app that opens too slowly.TinyulVersion: 1.13

BrokenRegular Ring app works well and has strong signal. Rapid Ring exhibits constant weak signal error message with half the screen pixelated or missing. Check out forums, definitely an issue with the app itself and appears to be ongoing and unresolved. Why are we paying for a subscription if you won’t fix the issue?.CARTMANSIMPSONVersion: 1.11.0

NotificationYou don’t get notification if you turn on motion notification on this app. Use to work but not anymore..Jasoon.88Version: 1.9.0

No noticesI’m not getting any notifications at all!.BabynrVersion: 1.7.0

Ring developers you can do betterI get the notification right away but the video to show me why I received the notification takes forever to load. I have to go into the ring app and try to look at the motion alert which is usually still loading. I have verified my internet connection and speed. I have nest at another house and when I get a notification it also sends a short clip of the motion it detected, I can press and hold the notification on my iPhone and see the clip without having to unlock and go into the app. I can then see if it is a cat or a person and choose to ignore it or investigate further. I went with Ring on this house because of the spotlight cameras that can be wired right into existing light boxes. That part is great so please improve the speed and notifications. Also it would be great if you had a feature where if your phone was connected to the same wifi network it would disable the notifications. I go outside to shovel snow and the wife gets 40 notifications..EarstwouVersion: 1.6.3

Doesn’t workIt’s faster to load but still doesn’t load in time when motion or door bell is rang.MaggiemaggiemayVersion: 1.6.1

QualityVideo picture at night is bad.PortomomVersion: 1.5.1

NotificationNotifications are not working.FshoooooooooooooVersion: 1.4.5

Still a ways to goLoads faster than the normal Ring app, but the notifications do not work. Considering this app only does a couple things the fact notifications do not work is very disappointing..CanadianclimateVersion: 1.4.5

Nice try but it still doesn’t work.I really wanted this update to work. The older more robust version was always way too slow. People would be inside my house before the app would activate and become fully functional. This one activates much quicker but it’s still glitchy. The video and audio are freezing and the conversation with the person at the door is frustrating as it keeps freezing up so I don’t hear everything they are saying. The router and the base station are just on the other side of the wall from the front door so I don’t think it’s a proximity issue either. Come on Ring. You guys can figure this out. Perhaps try making your firmware lighter and therefore quicker to load..HarryLoganWPGVersion: 1.3

Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 1.38.0