TV Remote - Remote Control TV Customer Service

TV Remote - Remote Control TV Positive Reviews

Very usefulThis app is great love it all you gotta do is turn on your tv and boom your in and veryuseful if your outsidecause you want fresh air but you wanna watch something just get your phone out or you might cant do that well i think you can i just got this app 2 days ago so far pretty good and when you lost your remote too recomend getting this😆😆😆.Claire bear 0425Version: 2.8

Fix this...So this app is good and just like the others but why would y’all want us to buy something just to get to an app faster?? Makes no sense :/ Also my mom has this spectrum app and she can turn off anybody’s WiFi at anytime that connected to the WiFi and you have to have WiFi to use the remote LITERALLY now that makes no sense why do we have to have WiFi just to use an app? Anyways I recommend this to people’s but if your moms like to cute of the WiFi hurry up and download a new one also if you wanna ask why do you need a roku remote app if you wont have WiFi?? Well sometimes my mom wakes me up to take care of my baby sister and she has this tv and she puts me and all my siblings in a group on the spectrum app so she can turn it off when she wants to and forgets to turn it back on and I sometimes wanna put coco Mellon on for her so she can be chill and I could do me and ya so I recommend it to the People that moms don’t turn off the WiFi peace.So cool easyVersion: 2.6

Works good most of the timeThis app is perfect if you lost your Roku tv remote, works wonderful most of the time. The only issue we have with it is suddenly the volume key starts going all the way up and there’s no way to stop it, literally we have it on 12-14 usually and without pressing any buttons on the app the volume starts increasing til it reaches 100, so I tried turning it down, not working, powered the tv off and remote app volume is still clicking it self up. I removed the app and re added, no change. I hope I can get it to work normal again. It has happened at least 10 times in the past few months. I used to have iPhone 7, now I have a 12 and still has it he same issue with volume increasing to 100..RokujunkiwVersion: 2.6

Great back upLast night I misplaced the remote. It was late and I just didn’t feel like tearing the house apart looking for it. I would do that in the morning. It was great using the remote app as a back up. I got to lay in bed and watch my favorite shows on TV. I gave it 4 stars because I think it should be a free app. It would not let me open the app without committing to a month $4.99 - it did have a 3 day free trail so I will cancel today, since Ive found my remote. I know somewhere there is a free remote app cause I’ve used it about a year ago. So has that changed? I hope not. If so I will buy an upgraded remote and use my current remote as my back up..Writerly WomanVersion: 2.7

Buggy but better than mostWorks much better than most remote apps for other devices, BUT it’s very buggy whenever I try to connect to a device. I literally have to close the app, turn off my wifi, reopen the app, go to devices, turn my wifi back on, and even then I get weird error messages saying I have no devices, above my device list, clearly listing my device? Sometimes it goes away after a few seconds, but if it doesn’t I have to start the whole process over. Basically, the app won’t open or load if my wifi is on, but it also has an issue recognizing authorization of devices on my network..Kimjim BVersion: 2.6

Handy - once the TV is already turned onNicely designed app overall, and a handy alternative to the remote that comes with the TV. One major annoyance though, which Roku probably cannot fix because it's a hardware limitation. This app cannot be used to turn on my TV. I believe that's because it works through the local network, and if the TV isn't on, it isn't listening to the network. So I still need the regular remote, or to cross the room and turn on the TV..B StevieVersion: 3.0

Lightly expensive...The app UI is awesome, clean but still elaborate. The last icon was DEFINITELY better than this current one! What if it was renamed, simply, Roku Remote? Two things I’d LOVE to see... 1. The app should remember the last Roku device used. I have to choose each time the app is opened. It would be nice to have this app open straight to the remote for the Roku device last used. 2. I wish I could opt out of the reminder to download the Roki Channel every time I open the app. Couldn’t users disable this?.Stacy.stephenVersion: 2.3

RemoteAwesome back up if you’re like me and have two young kids they cannot hold onto the remotes and keep losing them and then ending up behind couches or somewhere where you’re not gonna be able to find it right away just comes in at the right time definitely a winner.Jersey boy 201973Version: 2.7

Saved the dayMy wife or daughter lost our remote control to our TCL (for the 10th time), and downloaded this app only for the remote. It worked fast. For simplicity, be in the same room as the television you are attempting to connect to. PS. We are still gonna find the remote.VicSavageVersion: 2.7

Works fine, needs to be free :/So I misplaced my physical remote and could never find it, so I thought I could use this app as a replacement until I find it. The remote itself works ok, kinda slow but whatever. It’s just dumb that you’re forced to pay a subscription just to use even the basic features (like the remote). Should be free imo. (EDIT) lol I forgot the roku app has a free remote so uh yeah this app is useless.PurplRedVersion: 2.7

Phone remote 🎉The remote that came with our Roku TV has been awful since day one, using the phone is quicker & having a keyboard makes searching easy. There’s nothing that you can do on the remote, that you won’t be able to do with the app. L. Elliott Texas.Mom & GigiVersion: 2.7

This remote is pretty DOPE!I didn’t think it was possible for the app to be faster than the actual Roku remote. But it is!!! No lie! I’m not a bot! It’s worth the small fee to just always have the remote and not have to dig through everything to find the remote!!.Pabloo1991Version: 2.6

5 star appQuick easy and convenient a busy single mom on the go and when I can’t find my remote I just quickly easily download the roku remote app LOL . A five star app kudos to the executives making the big decisions in regards to this app.SinceresoulVersion: 2.7

Sound Does Not WorkI specifically purchased this app for the private listening feature and volume control and that option does not work! Please assist or I will forced to cancel subscription..HAH2021Version: 2.7

Life saver !!🎊🎉This app saved me after my toddler made the original remote disappear... I do have faith that it will return but until than ... this app is everything!! does more than the actual remote did ... 👍🏾👌🏾.B.fields6190Version: 2.6

LostNow I don’t have to worry about the remote control that is lost 99 % of the time. I just pull out my phone and there you have it like magic Helps keep stress down and I just love it great app way to go Roku. 👍😎😋👋.Redpop4Version: 2.7

I likeThis is a cool app , sometimes my actual remote control doesn’t work the way it should , downloading this app changed all that!! Proud to say no more remote control for me!!!!!!! PS: I wonder if you can use this for any smart “TV”..Shamir08Version: 2.7

Perfect app!This app is amazing! I used it because I just wanted to use a remote when mines gone but now I can use it all the time! You can change volume and turn it off!? Thanks so much!.Ye0ntan_St4nVersion: 2.7

I was sad this morning and this app made me feel betterI was sad this morning because I couldn’t find my roku remote and I just started playing a game and this app popped up and it was super nice I love this app!!!.SjuanyaiVersion: 2.7

Love it.I’m constantly losing my Roku remote so this app makes it much easier on me considering I usually always have my phone by my side. Not to mention the free offers did also come included when buying the Roku remote is awesome!.HaleroinVersion: 2.6

Roku TV remoteThis is absolutely excellent! My American bulldog pup has chewed up two of the TV remotes and I have to wait for at least two days to get one. Now, I can watch TV right away. Thank you very much.Ronnie Boy TooVersion: 2.6

ConvenientLost my remote for the first time ever. I live in a dorm so small living area but couldn’t find it anywhere. Can’t goto sleep without the tv on. This app caught me by surprise. Very impressed..Brooklyn Star4eva;)Version: 2.7

Really goodSuper easy to use and I just downloaded it ~ I recommend when you lose your control and need a control for emergencies you know ~.GenZ1745Version: 2.7

I love it!This is so convenient! I’m always losing my remote so this really comes in handy! I just wish I didn’t have to connect my tv every… single… time..Lyddie87Version: 2.9

A life saverThis works as good if not better than the actual remote! And when my kids inevitably lose the aforementioned remote the app is a life saver..11b boiVersion: 2.9

Great App!Great for casting videos & photos in your library great as well as music! Couldn't ask for anything other than screen mirroring which is the only reason for not getting a full 5 stars!.DpwnZVersion: 2.6

Power Button AnnoyingThe remote app is great but the power button is annoying. Whenever I am trying to turn on the TV, message pops up about turning off the TV. Hopefully this glitch can be fixed ASAP because I’m waiting on the new remote but this is ridiculous.LaezeVersion: 2.6

ReviewSo high tech more features and options than the firestick I didn't like that I have to set up an account and pay though outside of that it's great got my son the roku tv I think it's called ”onn” super cool for him.Haynes95Version: 2.5

Great app!!!My remote to my Roku TV broke so I downloaded this app. It works great and I love it. I definitely recommend. I would give it 5 stars if it didn’t charge as much as it does. Using it until I get a new remote ordered..TNofmom3Version: 2.7

Loosing my Roku remoteI love this cause I always misplace my roku remote!.TaylorFroudeVersion: 2.7

Thank Goodness!!Ugh I lost my remote and just a flook I saw this on my phone 😂😂😂. I am sooooo not techie and I mastered it lol!!.MyazaneVersion: 3.0

I re reeerrvG g aswas seessweet we Rees see we d week and I am so happy.TheakzVersion: 2.6

Super application !!AnNiE.Annie quintin 1213Version: 2.6

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 3.0

TV Remote - Remote Control TV Negative Reviews

Couldn’t tell youCouldn’t tell you how well the playing media from the phone on the Roku works since that feature costs money. I didn’t bother to use remote features because I can use the free roku made app for that. I wanted I watch video from my phone on my tv and don’t get me wrong I’m not someone who refuses to pay for the apps I use, after spending money on apps that don’t do what they claim to do I won’t spend a dime unless I know it’ll work. My suggestion to the developer is give the app the ability to use the feature for a limited time even if it’s just 5 to 10 minutes give a potential subscriber the chance to see the quality of your product and let them determine if the quality of the product you’re selling is worth the cost. When you block the key feature like that one, the one which is the main selling point considering how many other apps that offer to act as remote the impression given by requiring money prior to allowing your customer test it out is that it doesn’t work well and you’re trying to get a customers money before they realize they’ve paid for something that doesn’t work or doesn’t work well. Not that is then intention of the developer but it is the impression given..Mattstar69Version: 1.7

Needs a lot of workRight out of the gate, the app claimed there was no music content available on my phone. Strike 1. I almost punted then but suddenly, magically, after navigating around a bit, a list of songs appeared. It connected to my Roku fine so I changed to Album view. There was no order to the albums - just randomly listed - so you have to scroll around to find one (I have hundreds so that’s quite inconvenient). Strike 2. Then, when I selected an album to try it, I got a list of the album contents but it was the same song; an album with 16 songs, if song names were sorted alphabetically, it listed the first song 16 times. Strike 3. No other views/filters for music, i.e., by genre, artist, ... To its credit, it did cast the music to the Roku so at least that function seemed to work. Doesn’t seem like this is ready for prime time..SteveH-99Version: 1.2

Can't find my way out of this nightmareI had a free one that you just had to watch an add every now and then but my son deleted it while playing with my phone. I put this one on and it was difficult to use because it would say to purchase or continue with limited access. I did not mind the limited access but when I would click that option nothing would happen and you would have to press it multiple times. I accidentally hit the other option and when I tried to exit the app By hitting the circle button at the bottom of the phone it processed my payment. I haven't got the slightest clue how to cancel this..All good names are taken 2020Version: 2.6

It’s not a “limited” versionFirstly, no offense to anyone who pays the monthly subscription for a tv remote. But I misplaced my remote and instead of looking for it, I thought “hm, until I find it I’ll just the app. But, I don’t wanna pay 10 dollars a month just to use the app.” And for those who use the app exclusively. You could buy a remote for 15 bucks. Why would anyone pay 10 dollars a month? And also, the limited version doesn’t even let me press any buttons without a prompt to purchase. Come on now, talk about a money grab. The app looks good though, so you deserve a star for that..ThisSucksMajorlyVersion: 2.6

Includes unnecessary paid subscriptionFor some reason this official roku app requires you to pay the subscription just for you to do simple tasks like turning up the volume to a certain number or operating other buttons on the remote. I don’t recommend this app because you shouldn’t have to pay for something that the other roku app remotes do for free. So what I do recommend is that you download the other roku apps that also let you play tv and do the extra extensions this app has as well..ArogthagriotVersion: 2.6

Didn’t mean to purchase appI didn’t mean to purchase this app- (aside from the fact that it wouldn’t even connect to my network after almost 30 minutes of trying) I have no way of contacting anyone to stop my card from being charged the $21 and change for the year. There was no email, no phone number and you don’t accept messages on Facebook messenger... although, that’s what you have listed as your website. I’ve already deleted the app but want to be sure I’m not charged. Sorry for the mixup- hopefully someone can help..Summersun26Version: 2.7

Why pay?So I was babysitting my friends kid and her normal remote wasn’t working so I went to find something that I could use since the kid wanted to watch cartoons. Why would someone pay a week to use this app? I would HOPE something like this would be free to people with these TVs since I know the tv itself is expensive. I’m glad there’s a 3 day trial period, because if never pay $5 a week just so I could turn on the tv once 🙃 giant waste of money in mind..AshlynC98Version: 2.7

It’s essentially not free, weekly subscriptionIf you don’t upgrade, every single time you use the remote to do anything it will prompt you to upgrade. Then you have to find the small link to continue with limited access. I’m not paying $3 a week or $19 a month to use a remote. If you need money that bad after the ads already on the remote you shouldn’t have released the app until you had the capital. 🤷🏽‍♀️ this might be my first or second review in years, it was that annoying..EtrainsVersion: 2.3

Terrible Service or Maybe None at AllNot able to connect using my iPhone does not recognize the TV on my most important apps like Xfinity so I cannot cast from Apple phone to television!!! Roku has used the excuse of the pandemic to stop in person assistance while every other company in the world is still trying to help their customers and have kept their employees at home doing remote work. Not able to get any help to correct any problem and the automatic replies are such a narrow few that you cannot find most of the problems you will encounter with Roku -I am stuck with the 50”TV I really don’t like and cannot get assistance for - Definitely not a customer oriented corporation. Terrible philosophy and lack of service!!!.Safety1ff@gmailVersion: 2.6

WhyCan’t trust any app anymore. Basically the second you download it throws subscription based plans for a remote control app down your throat. Every button press, and you get a pop up. This is everything wrong with apps now. Just charge a flat fee, if you want to act like it’s free, than make it usable when it’s “free”. Couldn’t get 2 minutes into using it without closing and deleting it. Utter trash..Sam0n1teVersion: 2.7

Couldn’t use itIt wouldn’t work after the first 4 buttons I pressed. Instead, every time I tried to hit a button after that, I got a pop up add trying to get me to buy the premium version. It wouldn’t let me use the limited version after that. No matter how many times I clicked to “continue using limited version”, as soon as I hit a button, the ad popped up again instead. Use a different app. There are others..Pernini94Version: 2.6

Annoying Premium Upgrade BlockadesWorks just fine, at least for my first use of it in the night. Next time I tried using it, all I could do was direct it to a specific channel - any attempt to press the arrows or OK button resulted in a premium upgrade window but no arrow/OK functionality. These did not subside, no matter how many times I tried clicking. Deleting this app and gonna using the official Roku remote app..USCLadyGamecocksFanVersion: 2.5

It was fine until they randomly forced paymentI used this because my Roku remote suddenly stopped working. And the app was fine. Gives the basics. But now it won’t let me use it without paying. Anytime I try to click any button it automatically goes to a payment screen. I wouldn’t have to use it if my original remote worked. It’s pretty frustrating..Reiki with RachaelVersion: 1.6

Why can’t I just use the remote without paying?I don’t have a remote for my Roku so I downloaded this app hoping it would work but every time I try using the remote I have to purchase premium? I don’t get why I have to do that. All I want to do is to use the remote but I have to pay for it? I’ve already paid for my roku why do I need to pay for a remote app?.Reesy_cup07Version: 2.5

VolumeYour volume control is absolutely awful..i can not control my volume...you don’t even have a volume control on your remote..Why would yo make this so complex...You guy’s really need to revisit this application..i down loaded your app and it still does not let me turn the volume up or down..Why would you have a a remote without a volume control on it..Please help me understand this nightmare..DanalmoVersion: 2.6

GarbageI was able to change the volume on my TV a total of one time. An hour later when I went to try it again the app no longer works, any function you try to use just brings you to the hard-sell page. This app wants $10 a month for you do use a basic remote control function ,the developer should be ashamed..CanscratchVersion: 2.7

Full of bugsIt’s terrible. I got it because my dog kept eating my remotes, but it constantly disconnects and has to be reconnected to my Roku, and now it makes me purchase the app over and over every time I open it. After the purchase is complete, it lets me know that I’ve already bought it and asks if I want to repurchase for free, but it’s still a whole process I have to go through every time I want to fast forward a movie..ThisthjngsucksVersion: 1.6

Testing RokiBefore purchasing the lifetime use, I wanted to try the free version. During my trial, I found the program spent more time trying to connect to the tv then what I could use the application before it flagged me to purchase and consequently locked up. Not sure if this is just an issue with the free version but I won’t be spending any money to find out for fear that the purchased version will be just as glitchy..ShannonlpurdyVersion: 2.6

Not impressedI’m a physician currently traveling for work staying in a provided apartment with a Roku. I can only compare it to my use of Apple TV with my Apple TV phone remote at home which are FAR SUPERIOR products. I was unable to link my blue tooth headphones for private listening but was far worse was how often I had to relink all devices to WiFi. worse still, EVERY time I went to use the remote I had to first close out of A ROKU ad. Thanks.Dr. BODVersion: 1.7

It’s not good, don’t even try it unless you have the money for itI downloaded it thinking oh this would be better then the Roku app thinking it was broken then I tried this one and after a while after trying to move and get to my show, it kept asking me for premium. Not worth it unless you pay for Premium.IsnowflakeVersion: 2.7

Paywall just to use the appYou can download the app and it will let you connect to your tv. You can use the remote but after five clicks on that remote you are bombarded with UPGRADE TO PREMIUM!!!! You made an app that works guys are putting ads on your app not enough to put money in your pocket or is deceiving people and then making your app a virtual paper weight make you proud. So yeah 1 star.NicszewVersion: 2.7

SlowLags.ZigzagpiperVersion: 2.0

GARBAGEAbsolutely a garbage app. Don’t waste your time and efforts. Wish zero stars were an option. Every single click it will try to prompt you to pay for it and not let you use it whatsoever. Definitely don’t waste your money either!.Mamaof6xVersion: 2.6

Don’t get this one.Got this app because I left the remote in the other room where my partner was sleeping and my daughter wanted to watch tv. It lets you push a couple of buttons at first so I thought ok great this works. But as soon as I tried to switch to a different show all the app does is tell you to buy premium and doesn’t let you do anything else, can’t even turn the volume down..JesshsjddhshisidjVersion: 3.0

HorribleWill not connect to my tv and company will not provide a refund..1278ffhhjjVersion: 3.0

Remote to take you to commercialsHate the constant ads.Spider killerVersion: 3.0

CrapCrappola.CrappyAFVersion: 2.8

Worst app everTerrible app refund my money the app doesn’t even work.PatbubblesVersion: 2.7

GarbageDo not get this app. You need premium to even use the controls which is the one part you actually need. I suggest using the app under this one..Your silly uncleVersion: 2.7

Poor remoteNothing but issues with the remote on my cell.ChukwukaamoguVersion: 2.7

Unrealistic price.....27.99$ ? I sell 100 + units a year to clients...... never would I suggest your product for solely the outrageous cost. I tell everyone to use the app from Roku. You may want to rethink your price point. Your device information is included to help the developer track your feedback Device Type: iPhone Device Model: iPhone 8, Bdrm Roku, OS: 12.4 App Version: 2.5 Build Version: 2.5.3.Ideas happenVersion: 2.7

G.A.R.B.A.G.EYou get 5 clicks then it tells you to pay GARBAGE Terible.V(°~°)vVersion: 2.7

Force you to buy and upgrade instantaneouslyIt should say in description that it is not free but you can try for following days. Delegated immediately, without even using it..GpwizkidVersion: 2.6

GrrrrWorst app ever.Sischeer23Version: 2.6

Can I get through???So many attempts to make you purchase the premium version, feels like jumping through hoops..Badboy71270Version: 2.6

Total JunkI’m staying at a friends place and she has roku but no remote so she told me to download the app and I can’t watch anything cause it keeps asking me to upgrade to premium. I’m not going to pay for something I don’t own. 😡.JfkdifnflVersion: 2.6

GivenIt does not work at all. Whenever I press on something it keeps advertising to me and never does what I want it to do. It is the worst, trust me the worst!.LovemxlovrmxVersion: 2.6

ABSOLUTELY USLESS!!!!!Don’t be fooled into downloading this ..there is absolutely nothing you can do unless you purchase a monthly subscription for basically a universal remote you can get for free many other ways.P.A.N.C.A.K.3.SVersion: 2.6

Actually uselessCompletely useless if you don’t purchase the premium version..GabeLanzVersion: 2.6

HaydenI didn’t want premium but it would not let me off.#l trump haterVersion: 2.6

FooledThought it was Roku remote. Cost me $31 for premium. Do I own this or is this a subscription? I was duped..Max. zderfVersion: 2.6

Makes me payI can’t use any controls unless I pay? No thanks my TV CAME with a remote....Shann8624Version: 2.0

Roki for rokiI just downloaded deleted and re-downloaded it again .......will not stay open.......I was so excited......what a major let down.SonicladyVersion: 1.6

WorthlessI just downloaded this and it will not let me choose my wifi network. Keeps searching for devices on some fictitious “MapleLabs” network, which can’t be changed..Jack86starVersion: 1.2

Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 3.0