Find My Phone, Friends&Family Negative Reviews
UselessThis is my third review of this app and I’m hoping the developers are paying closer attention than they did the last time. Before when I hit refresh it would show exactly where the other phone is now it doesn’t show that at all I have to scale down in order to see where the other phone is. So whatever changes they made were completely useless. The app still doesn’t update properly and hitting the refresh button is like there is no refresh button so they might as well just delete that option. The app used to be able to show the pace at which that person in the car was moving. now the app doesn’t show that at all and the updates are so bad so poor that the location of the phone can be five blocks or six blocks away before it shows where they actually are. If I could give this app -10 stars I would. I’m surprised that Apple even considers putting this app on any iPhone because it is so useless..Easydusit57Version: 1.2.3
Cannot Cancel “Free Trial”Would give zero stars if I could. I downloaded the app for the “free trial” but found my phone literally minutes after. Within those minutes, I tried to go back and cancel my 3 day trial as soon as possible, but it still shows as an active subscription and I fear I’ll be charged after the three days after reading the other majority of bad reviews. You all have responded with a “via System Settings > ITunes and App Store....” default message, but it doesn’t work at all. I’m going to report and am expecting a full refund if anything..Von rossVersion: 1.1.5
DO NOT TRUST THIS APP or the companyI did the trial for $1.00 but when I saw the price I cancelled it immediately. The company StreamPrima immediately started trying to charge my credit card even though the trial period was until December 20 and it was only December 11. My credit card declined it and asked me to contact them, which I did. They would answer and hang up on me immediately. I tried calling 10 times and each time they hung up. They finally charged my card after numerous attempts but my credit card company is disputing it. So, a fraudulent app and company so beware!.BandB143Version: 1.3.3
What the subscription info does not tell youNot only is your account charged when you subscribe to this software but also every user who agrees to be added by you - even if they don’t want to use it for tracking. I downloaded the app to know where a family member was on holiday and they were charged $69 as well as me! Also not obvious at all how to subscribe for one month (I only planned to use it for one week). It works but is not worth $140!.Gus twidaleVersion: 1.3.3
Cannot cancel subscriptionThought I’d give it a try, since it had a “free” 3 day subscription. After a couple of days, I decided to go another direction. I spent most of the evening trying to cancel the free trial. I could not find a “cancel subscription” anywhere! Not on my Apple ID profile or anywhere in the settings. I can resubscribe, but not cancel. WHAT A SCAM! Unfortunately for me, they have billed me for an app that I won’t use & I’ll post on FaceTime to avoid this app like the plague!.McDon loverVersion: 1.1.0
Fraudulent not as describedThis app tricks you with a 3.day free trial that once you sign up it does not offer a way to cancel from with in the app so it can charge you the ridiculous fee they offer further more the app does not work as described all of these leads to conclude that it’s only concern to get your personal info ,the interface on the app it’s very cheap looking and complicated to use, shame on apple for allowing apps like this operate.Concern apple usersVersion: 1.3.3
Do not buy!!!!I purchased because my daughter lost her phone. A few min later my wife told me about our T-Mobile family plan that does the same thing. I have submitted for a refund multiple time because I never even set the app up. I spoke to someone that said they would refund me but after that they took the option for refund away. Very shady company!.Kenny-88Version: 1.3.6
DO NOT GET THIS APP! RIP OFF! Still charged for the free trial!!In a panic I downloaded this app because I was trying to help my sister find her iPhone and I signed up for the free 3 day trial but I still got charged! I’m confused as to why I got charged even though it’s “free”?!?!! I would understand that if I were to continue using this app then I should be charged but this is unacceptable!!.Serious-mayneVersion: 1.3.3
Totally disappointedThis is a tricky app. They tell you that you will be asked if you want to continue with the subscription but they charged my account anyway and I can’t find out how to cancel the subscription.. they make taking your your money an easy trick but not getting it back or canceling. I have this same thing for free on life 360. This is ridiculous.Cheated43Version: 1.1.0
Charged when shouldn’t beI had downloaded this app to help my friend find their phone and the app was free but somehow still charged me a yearly rate, that I did not choose. Now I am locked out of my Apple ID to download other apps until I let this payment go through. I would not download or try this app.BossBabeReeReeVersion: 1.3.3
Unable to cancel my subscriptionWhen trying to cancel my 3day trial, there is a place to tap to “unsubscribe”. That takes me to another site that never loads , preventing me from canceling. I guess the only way to do this is through my credit card company and report any charge as fraud..DJM1333Version: 1.3.3
Don’t even want to leave a single star.I downloaded this in an emergency. It was NOT HELPFUL. And I had to sign up. And not realizing it I was then charged 75$USD a couple days later for a FULL YEAR of this trash. So. I DO NOT RECOMMEND, and 100% DO NOT SUPPORT THIS. Can’t even get a refund on what I didn’t realize I was signing up for in a hurry..Jonsie76Version: 1.3.3
I cancelled - today was last day - an just got billed againThis Apple is completely useless waste of money I canceled today because my subscription ended November 2 and I just got a rebuild for $70 is there anyway I can get in touch with this company or a customer service number not happy.Alyssa0803Version: 1.2.9
Can’t get worse than thisSigned up for. .99 trial waisted two hours walking where it said phone was! It was at a police station ON two miles away first time said phone was at my bussiness 30 miles away the app is a gimmick doesn’t use true satellite imagery.Monkeyman51Version: 1.3.3
Didn’t get a charge notificationHello I went to use the free trial having the intentions of just using it for three days and then all of a sudden my PayPal account is charged $75 dollars. I would greatly appreciate a refund as I didn’t get to use any of the features of this app..GetmemymoneybackVersion: 1.3.6
Feels like an overpriced scamApp seems to be trying to capture people with a logo that looks like google maps and a feature which is a free component of iCloud “Find my”. Fortunately able to talk my parents through cancelling the extortionate subscription before they were charged..JpsginsfVersion: 1.1.0
ScamThis app advertised a 7-day trial window, until after I purchased it. I was charged $70 after 2-3 days. There is no way to contact customer service. I took a screen grab of their original contract, which is false advertising as it clearly states a free 7-day trial period. I will be reporting to Apple and to the BBB..CallieisspookyVersion: 1.1.0
Doesn’t refresh easily.Will not refresh must close out the app and restart. Also there is a delay by up to 12 hrs of showing location. No customer service..Hot sayceVersion: 1.3.3
Really manI have to pay for absolutely everything, there is no test run and I don’t get one contact free, how am I supposed to know if I want to buy your product if I don’t know what your product does or if it actually works?.ImnotbritishbutiliketeaVersion: 1.2.7
Not helpfulI tried to use this app. It’s not finding my phone or my family’s phone. How do I cancel my subscription and ask for a refund. There isn’t a way to contact the company unless you write a review..Tylerzach2Version: 1.2.9
Worthless app. Apple provides for free don’t waste your timeDidn’t work at all & Still charged me even after unsubscribing, I kept getting an error message to cancel during free trial and got charged on the 3rd day..Kmk1080Version: 1.1.9
Complete scamThis app is preying on people unfamiliar with the apple find my iPhone function. This rip off charges people for a service included with their phone and charges them annually $70 within days of purchase..Paulomc124Version: 1.2.3
Trying to make me buy something I don’t wantI’m about done with apple. I don’t want any new enhancements or track anyone! I just want to find my own devices when I want. Cut the crap bi have a life and it’s not learning the latest and greatest about invading privacy. Jerks.CrapitycrapVersion: 1.1.0
PaymentI never used the app and it’s charging my account. I have tried to remove it and it will not allow me to remove my card. I’m very upset and considering totally leaving Apple services all together.Mariha.meme2293Version: 1.0.9
IFinderThis app doesn’t work like it says. It’s location service is always wrong don’t recommend this app.Cowgirlbethann123Version: 1.3.3
UnbelievableI get this app to finds friends phone and all the app did was advertise and try and get contacts!!! Not one time did it ask any INFORMATION about the phone we were supposed to find. This app is a joke and should be banned at Apple Store.MartydyoungVersion: V1.0.7
ScamDownloaded the app to try and help a friend find his phone and before I knew it I all of a sudden had a 74 dollar charge that I can’t get back for something I never wanted.WoodE207Version: 1.3.3
Cost and availabilityI have to pay to use the app?! I won’t pay cause I just wanted to find my AirPods and nothing else. I would not play a 70 dollar fee just to use a app I will only use once.Cesar2niceforuVersion: 1.3.3
SubcriptionI thought I would be notified if I wanted to continue my subscription. I was charged without asking me. I want to cancel the subscription and get a refund back for the amount they stole from me. Im disappointed with the way they handled this app..Paris chloeVersion: 1.1.0
Dont DownloadHonestly, I lost a device this morning and I was trying to find it. Tried out this app, literally EVERYTHING does not work. And if it does, you need to pay for the free trial. Dont download, not suggested..Saw???Version: 1.3.3
70 DOLLARS A YEAR?!Thus far, I can’t even get into the app and it wants you to get a subscription and the yearly subscription has a mark on it saying “SAVE 20%”
Just get the monthly subscription it is a money saver. Except that “SAVE 20%” thing that is 70 DOLLARS FOR 365 DAYS..Zach is goodVersion: 1.2.0
HELPI’m trying to find my daughter’s iphone and the app won’t let me. if i cannot do that then i want to cancel my subscription to the app. please notify me of how to find her phone or confirm cancellation.Bill's ifinder appVersion: 1.1.9
Absolutely TerribleSo i wanted to try to find my Samsung kids tablet and i knew how, but when i got on the app i tried to create an account and I created the account but then it kept telling me to pay! If the game costs money, DONT MAKE IT FREE. Gosh some people.....UWU 44Version: V1.0.7
App is a scamThis app is a scam. I tried getting a refund because I didn’t sign up for one year and can’t find the company to contact them. Apple will also not refund me..Yuki GavinVersion: 1.3.3
Do not download. They steal your moneyThis app charged me $76 without my consent. It was never confirmed and I was never notified the charge was taking place or the amount I was to be charged..ViciousNik13Version: 1.3.3
Don’t trustWell I fell in the same trap as the all the other people did and I cannot cancel it so I said well I don’t care this is stupid and I wish I could give a 0 rate u bots.EtevshehVersion: 1.3.3
Don’t download thisIt let me find my missing headphone and now my headphones turn off automatically all the time. This app is crap.Jeremy DrollingerVersion: 1.3.3
Ariel DunlapI’m trying to cancel my plan now and if you take any money off and I emailed you the to cancel it before three days and Its no we’re on here to cancel it I’m gonna report you to the Better Business Bureau.Soreal7Version: 1.1.0
Rip Off!Rip Off. it says it’s found the location of the number. You subscribed ant then ask to send a invitation. Still charged me $20. I’m disputing charges..ImagePro SignsVersion: 1.3.3
I don’t want this.I am trying to cancel this prior to the 3 days of free trial and am unable to do that. All you want is to take my money and I am not interested in this app at all..Sher in St GeorgeVersion: 1.3.3
Where is link to cancellation?I want to canceling this APPS and couldn’t find the link to cancellation before you charging my due date! Not want to pay! HELP!!!!!.GottaluvYooperVersion: 1.3.3
Money stealing worthless appI downloaded this app and canceled within the no charge time frame and they still charged me for a year long subscription. It’s not useful to me at all. I want a refund!!!.Rahas3Version: 1.1.0
Wait a dayI paid a full year for this app to update me on todays location for tomorrow! Should double my money back for sure!.RainGuard208Version: 1.3.3
I hate this appCompletely inaccurate tracking. My location bounces around all over the place. Causing misery..Ol' GaberVersion: 1.3.3
Total scamThis app is a total scam. It will force you into an annual subscription. You will not be able to get your money back. Do not buy. Do not try..Lucky TitanVersion: 1.1.0
CancelI would like to cancel, please advise. This cannot track my lost I phone.DudleydogsmomVersion: 1.3.3
…I wanted to get a free app and I saw this…. I was excited bc I wanted to get a free app with my friends…. As soon as I tried giving them the code it blurred it all out and couldn’t send it to my friends… the only way to send it is if I pay a ridiculous amount of money for an APP…. If u want to pay for the app go ahead… but If u want a free app this is not ur luck.|:)😝Version: 1.3.3
No refundI just accidentally click the subscribe button and on other day they deduct my 106 dollars.. now i am trying to ask for refund and they said no refund avaliable for this. 106 dollars are to much for this app.😓😓unsatisfied. i dont know how can i get my money back..Pandher2Version: 1.3.3
My experienceI tried to use this application for a day and it was not good for me. I was charged me for one year subscription without the option to refund. It was a real un happy experience for me..Anime love fangirlVersion: 1.3.3
App is in ErrorI already paid annual subscription. By mistake, it was deleted from my phone. Now I am not able to login. “ something went wrong” shows on screen. It force me to buy subscription again. While my original subscription expires on Aug2022..Nova123NavVersion: 1.3.3
Can’t deleteI can’t delete this app off my phone !.Cara16263628191Version: 1.2.3
I’m madTo much MONEY IM BROKE BUT I NEED TO FINE MY DAUGHETERR I’m very unhappy with this app 😡😡🤬.MaddosssVersion: 1.1.9
Can’t CancelClicked free trial and went to cancel and now can’t. Went to subscriptions under apple id and cancel subscription does not work. Total scam to force you to pay for app and not be able to cancel..HealthyforLifeCanadaVersion: 1.1.0
UselessDon’t use this app I pay $7 but it didn’t work useless app.AndrewnaavVersion: 1.0.9
Did not subscribe and was chargedI was charged more than the yearly price for this app when I did not subscribe to this.Thisiscrap1Version: 1.0.9
Ripoff ScamClick contine trial during instal commits you to $92/yr subscription. Still can’t find way to cancel. Shameless con..JargerosVersion: 1.0.9
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