Reface: Face Swap AI Generator Customer Service

Reface: Face Swap AI Generator Positive Reviews

JUST FUN N EASYI absolutely love Reface! And the customer service could not be nicer. I had a small incident where a piece of art was considered against community standards. Spoke with Customer Service. They instantly fixed the problem, and we’re very kind to help, in a nice professional manner. The exciting thing about Reface is you can share with your friends and make fun videos make people happy and make people laugh; but you also can live out some fantasies, let your inner child out. Haha laughter and connection with those you care about is the best medicine especially, for anyone that might be suffering with chronic pain. This will definitely take your mind off of it, even if just for a little. That’s the best news for anyone suffering with chronic pain, like me. Thank you REFACE for being a lifeline. Literally. KELLI In Virginia USA.Kelleigh2uVersion: 4.0.0

ChangedEdit : I’ve left this review previously and their team reassured me that they are working on a quality update for the swapping filter but after reading the recent reviews of people who left the same reviews and received the same response about two months ago i’m starting to get a little scared that this may not be true. This app was amazing a month ago it was 100% perfect until recently it updated and i’ve noticed the changing filter isn’t as strong anymore . It used to change your face shape a bit more and show your features more strongly . I miss when the filter was stronger. I loved the old version 😭 but it’s still a pretty solid app I really hope you guys can fix it back to how it was if that’s possible. i thought i was wrong until i saw someone else say that the swapping filters have been watered down. I would really really love for this app to go back to how it was when the swapping would show more of your own features including face shape, eyebrows, eyes, lips, etc than the ones on the face you’re swapping with. I compared some of my swapped faces from july and now and back in july the features were so much stronger. I will most definitely subscribe once you guys fix this situation i love this app and i wish to have it back to how it was… Pls fix it or let me know if it can be fixed so i can resubscribe again once it is fixed..BlueGTwWtVersion: 3.17.0

Not letting me use the Pro version 😡😡Im having an issue thats not letting me use the Pro version of this. I went to subscribe to it when it asked me and after it said “purchase was successful”, I pressed ok and it got stuck in an infinite loading screen. I restarted the app but after I opened it, it still didn’t have me in the Pro version so when i went to click on the Pro message at the top again to try to subscribe again thinking it was a glitch, the Apple message pops up saying I’m already subscribed, so when I press ok, your message pops up saying that the purchase was unsuccessful. Its very aggravating cause It shows in my subscriptions on my iPhone that my trial has already started but when I go into Reface, it still doesn’t have me in the Pro version. I really do think you guys created a great app cause the way the AI integrates any face into a video or GIF etc is insane, but it would be nice to use your free trial......if it worked! That’s why I'm taking off a couple stars. If you could fix this in the future, that’d be awesome, but I'm annoyed that my free trial is being wasted because your app is not allowing me to use it. Thanks, looking forward to a response from you guys..Diamondmine64Version: 1.8.2

App is CrankyI’d purchase but when using the product I try to post to Facebook and get messages like these: something about connection and then a message that the file size is too big. The 3rd outcome is that the item posts but the video and GIF doesn’t work - it’s a still photo. So in essence it doesn’t work correctly with Facebook. I’ve saved the videos and GIFs to my videos on my iPad (I cannot email them to myself) and then I again try to post to Facebook and it doesn’t work properly. I can send the videos and GIFs to other thru Messenger. I used to be a paying customer of JibJab and never had this issue. So unless the Reface app can work, there’s no sense in paying for it. (Yes I’ve cleared my iPad cache and have cleared the safari website memory and I’ve even rebooted the power on the iPad and the app is still unusable on Facebook. Now my iPad is not brand new however I still have approximately 75% of available memory in it. I’ve sent messages to your staff over your reface app and no one there seems to be able to give me the correct direction of what to do to get this to work properly..21stCenturyWomanVersion: 1.8.2

Great concept, needs to be more reliableFirst off...really fun idea, I’m having a lot of fun with this. My major gripe is that the app keeps having goofy problems. First, it wouldn’t let me load my own gifs. Then it worked like a dream for about a month. The last couple weeks, it seems like it can’t handle my gif library and you can’t scroll past the first few visible rows before it crashes, and you could only use the most recently saved ones. And since yesterday, it now crashes as soon as I go to the gif library altogether, which is REALLY a problem, because now you’ve kind of rendered the app useless if that’s going to happen. I’m not a tech guy, I don’t know the ins and outs, but the number one thing I need improved is the app’s ability to not overload and crash. Fix that, and you’ve got an excellent product here, which is why I’m keeping the rating friendly, but as of the current moment, the app is zero stars to me as I can’t use it for its most important purpose to me as it’s advertised that I should be able to do. Please fix ASAP! Thanks!.YaBoySteveMacVersion: 1.4.1

Update:I think reface should keep the audio in the background of re-voice just to give it a more realistic appeal. For example, it would be better to hear the the audience in the background clapping or laughing while the sound of the users voice is telling a joke. In addition, the app should include a full body tracking feature. So one day I tried to perform an action and put a female celebrity’s face on me, being that I’m a male. That didn’t work. 🤦‍♂️ I’d rather use full body tracking to influence my subject without compromising his or her physical appearance. With regards to reface, there are instances when I tried swapping faces but sometimes the end result doesn’t look good. This has prompted me to use a third party app called FaceApp to enhance the look of the face which brings me to my final suggestion: A new feature that allows us to enhance our appearance after we swap faces of someone else in both photo and video. That’s not all, this feature may also enhance ones clothing style. Ever looked at yourself in the mirror and wished you not only had a great looking face, a better looking outfit that actually looks awesome on you in addition to that? Well that’s the type of feature I’m talking about. With just a tap here and there, this new feature will switch you from wearing your typical dated outfit to a new designer suit in a flash along with a better looking face and hairstyle. The name of this new feature I’m thinking of is called: “Reflection”..Anonymous2177Version: 3.24.1

Wow I am surprisedI thought this was gonna be one of those cheap apps. I would use if for the free 3 days then cancel boy that is not happening . Been on it 3 hours it’s so fun. No watermarks no restrictions again wow. All my friends I send a clip to say how you do that I lie and say it took two weeks of tedious work but I did it because I love you. Lol I’m gonna have to tell them because they will not stop asking .I know such a app was coming did not think it would be this great and simple to use. I can see them doing like tikt and letting you edit in the future doing longer clips and everything. Absolutely love it. After I’m done showing off I’m going let everyone know about it hats off to the developers and again thanks for no watermarks and so much content. This is one app I’m happy to pay for..BadboychronicVersion: 1.10.0

BEST face swap app out there! Unbelievable quality and tons of fun videos!Before this app I downloaded another similar one called “Facebrity,” which didn’t have nearly as many options and charged $5 a week for membership. This version is half the price and sooooo much better! It doesn’t look fake, as long as you have a good photo it actually looks really nice! I am so happy I found this app and I would strongly recommend it to anyone on the fence about getting a subscription... splurge!!!! I can’t imagine myself keeping an active subscription permanently because that’s just a lot of money for content I’ll probably never really use for anything, but here and there it’s a lot of fun and I’ll renew it in the future :).Poogle CutieVersion: 1.5.0

Need More Black Faces & Visuals PromotedThere are not many options to chose from when it comes to African Americans. Whenever I search black woman it doesn’t nearly have as much variety for us as there are for everyone else. A lot of them are just gifs made by Tenor. There are entirely too many amazing black film visuals from this century and the last to only have a select few on here. It’s frustrating having brown skin and using reface on someone with lighter skin because it doesn’t really look like me. I want to see selectionS (notice it’s plural) for us on PRO & the “Loonnggg Videos”. Why are majority of the people on PRO of lighter complexion? I believe there should be diversity in skin tone when promoting them. Besides that, I love using this app and it’s the best one in its category so far, just remember it’s 2021 and people want to see representation for EVERY race. Thanks!.JfkensimjackVersion: 1.17.1

Problem with videosThis is the best by far at realistic face swapping ; it’s amazing. However when I choose, say, a 2 minute video it only creates about the first 10 seconds of video. Tried it on several videos. They are also EXTREMELY strict on “appropriate content. “ My wife has tried to use some PG rated photos and time after time had them rejected. No other swap face app does this. These are not photos we are trying to upload in any public location. Also I have had a problem for a couple of months where if I use the contact help button ( for example to ask them to look at a G rated photo and un-block it, I get an error. I’ve deleted and reinstalled, I’ve cleared my history nothing works. It also started freezing and requiring a restart..Doc_DaddyVersion: 3.40.0

Love The App But It Lost A StarAs far as a fun app, to me, this is even more fun than any game. I’ve been having so much enjoyment that I became a weekly subscriber. One complaint though, that forced me to take away a star is the refacing of my own Gifs, its AI catching some as “inappropriate” despite nothing being inappropriate in any way. Actually one it found was someone doing a ballet arm movement, another, someone leaning forward and standing straight up. No nudity or risky attire of any kind, not even sound or use of copyright music material. And while I personally don’t convert anything of the adult nature, since it’s a private app people should post what they want. I tried contacting support but since it’s Friday they’re closed until Monday. To close, it’s very good but can use some improvements. I won’t be keeping it forever but for now it’s great fun..Darad227Version: 1.7.2

Neat and a lot of funThe app mostly works very well. If the character moves too quickly the face slides, which is a mix of humorous and frightening, but otherwise it is a lot of fun. Interestingly, it works well with video game characters such as Noctis or BDO characters as well as real people. My only real complaint at this time is that you can’t favorite all content and there is no way to mute the app without turning the volume down on my phone. I like to listen to music and play with the visuals of the app and it won’t let me do both because I can’t mute the app. Also a pain if I forget to turn down the sound on my phone in public. Otherwise great app. Lots of fun..CyrusfyreVersion: 1.13.2

Not as good at mapping Asian facesOverall this app is pretty good, but there are a few issues. My first issue is that when I apply my face(I’m Chinese) it looks similar to me but not quite like me. It appears to be changing my eye shape and getting rid of my double eyelid. I tried another app called iFace, which doesn’t do this, and looks much closer to me( I have done the exact same scenes with the same photo in both apps and the results are noticeably different). This isn’t really a problem with my Caucasian friends. I also have problems with finished videos just being a black screen, and I have had problems where I watch an ad, but it kicks me back to the main screen without letting me face swap. Other than that, cool app!.MimiW64Version: 1.12.1

Disappointed….….I love this app. I really do. It works great and it’s super fun and when it first came out a little over a year ago I tried it and as a loyal customer I paid for a full year of access. Well I’m giving a 3 instead of 5 rating because now I see that for $10 more u can purchase LIFETIME access and I must say as a avid user and major promoter of this app because I think I probably showed at least 20 people the first week I had this app, how awesome it was, I feel cheated and taken advantage of. my subscription ended last month and now I have to pay $35 when I paid $25 last year when there was no lifetime option! so why is it that there isn’t a better option for people who have been loyal consumers of your app? Please explain ? Thank you.Karmamoon85Version: 3.23.0

Unknown Error - Update••Updated Review••3 minutes later Deleted and Downloaded the app again and voila it worked, and as promised I have changed my rating! So excited to start using the App! ••First Review••I want to say first, I’d would love to use this app. It seems fun and something I’d enjoy messing around with. However, I attempt (many times) to add a photo by either camera roll to taking a photo and would get “unknown error” every time. I was unable to locate a clear resolution for the issue I’m having so I’m basically unable to use the app. I’m sorry for the low rating I hope the issue is resolved and then I will happily change my rating..Autumnnights1992Version: 1.17.1

Would be 5 star if watermark was removableThis app is crazy fun. The full paid version has a couple shortcomings though. 1) water mark is not removable - why make your users jump through the additional hoops of scrubbing the watermark off outside the app? 2) censoring which videos and photos I can use smacks of big brother oversight. If I want to create a spicy face swap why have you placed yourself in the role of censorship overlord? 3) I’d like to be able to add my own audio soundtracks and not be limited to scrolling through a long list of songs that are well, I think you get the point. Looking forward to developer feedback and keep up the great work!!!.DaveTheHippyVersion: 2.0.0

For anyone who is looking for lost features and GIF searcheI contacted to their customer support and here is their reply: We're delighted to present our newest Revive application! Now, the Revoice and Animate Face features have been transformed into a standalone application, providing you with a seamless and user-friendly experience. Our focus is to prioritize your needs and offer a product that you will love and enjoy using. We regret to inform you that, in our pursuit of a more customer-oriented experience, the Revoice and Animate Face features will no longer be available in the Reface application. We understand that this change may be disappointing for some users, and we apologize for any inconvenience this may cause. Our primary focus is to deliver the best possible product and experience tailored to your needs and preferences. Please note that the GIF section is no longer available in the search options. Currently, users can only search for images and videos. ————— 5 ⭐️ for what this app used to be, 2 ⭐️ for now.银白勒马特Version: 3.38.0

Great App… but miss the GIF functionIt’s a great app with high end results for downloaded videos (short only) and personal stills. But the one function that was the best is not included in the program anymore : the ability to Reface GIFs. I truly loved being able to download classic old movie GIFs from other search engines and Reface to put family and friends in the place of Chaplin or other characters. It was a daily fun drop in for texts. Reface said they discontinued the function which to me was a serious blow to the fun of the app and its continued use. When my subscription renewal comes up, I may just look elsewhere. Until then, I keep my fingers crossed that the next Reface update restores the function..MGPepsVersion: 3.43.0

Could use some work.It's a nice app for the most part, but after using it for almost a month, I've noticed quite a few flaws. The limit of 640p gifs is extremely limiting, and makes the end result look not so great. Straight up limiting it to gifs in the first place is a real bummer, because it's harder to find gifs for a lot of what people would use this app for. MP4s or WeBMs would be great additions in the App, and would guarantee a resubscription from me. I'm not saying bump up the resolution supported to 4k (as nice as that would be) but like 900p or somewhere around there would definitely assist with the compatibility. Also a feature to assist the face finding, like pin pointing where the eyes are, or upgrading how it locates it would be perfect. Thank you for the product, and thank you for reading my review..SchmeatballVersion: 1.3.21

A miracleSo, I lost my 22 year old son July 2019 very unexpectedly to Viral Myocarditis and it has been SO HARD on me. I was left to only have the punctures I had. No new memories, then along came this app and it brought my David back to me. Yes, I understand he’s gone and never going to physically be with me anymore. I am not deluding myself. That being said, this app was made for his faceS nearly every one of these I do, his face is PERFECT! I mean, they even get the profile right! This app has been a Godsend to me. It has helped me in the mourning process. I want to thank the creators/developers of this app for not only making it, but making it affordable. I miss David every day, but this helps me tremendously..Selenay2kVersion: 1.6.0

Rip the old version of this appThe quote on quote privacy policy standards ruined this app all im saying is if you have the expectation of thinking every single gif is free if you purchase the subscription that claims gifs are unlimited its not true and all they gonna say is that we dont allow certain gifs on our platform that contains lewd content etc when they literally have all sorts of lewd content for use on the app itself??? So called inappropriate content Is literally a search away within the app itself and there was a extensive period in time when this app would let you do what ever you wanted and the app never was taken down by apple or anything to that sort. Listen just get rid of the restrictions it’s not what many people have paid for it’s such a bait and switch to claim I can use any gif if I pay then tell me I cant use certain gifs. App would be a 10 if y’all just added the old version of this app back I swear maybe yall should have a website were you can have more freedom to use whatever gif no matter the material just a thought..@$lick Vibez the lll FigureVersion: 1.17.0

Great app but....I genuinely like the app I think it’s genius! Except for a few things. I’ve noticed that the app would change your face into something that doesn’t really look like you. For a while I wondered why until I found out that it actually depends on the face shape. I have a round face and I’m from Latin America so most faces look weird when I use it however I’ve noticed that most Indian faces fit me. I was just wondering, and hoping, if there could be more range of face shapes on this app. Also I’ve noticed when I try to add a photo of a face it doesn’t frame it like if you would take a picture of yourself and it would mostly say an error has occurred. I hope this could be used in improving the app :).Giis5321Version: 1.10.0

Great potential but still needs workAs others have said, this app is amazing when it consistently works, but it currently has two MAJOR issues: 1) it almost always crashes when you scroll down your own gif library too fast (regardless of how many you have) 2) The app’s “inappropriate” filter is beyond horrible and needs so much work. I have had countless gifs blocked as “inappropriate” despite literally nothing being wrong. If the gif has someone showing any skin outside of the elbow/knee range then odds are your gif will get blocked too. Literally no other app like this has this issue yet they keep saying “this filter is to keep up with Apple guidelines”....Chrish_219Version: 1.8.4

Great app with worst possible use of personal dataI love the app, it is entertaining, and fun as heck to use. What I will be deleting the app over is the use of personal data i.e. biometric that is stored for a minimum of three years on their servers? There is no reason for that other than tracking and creating a database of peoples faces for tracking and possibly more nefarious governmental purposes. Any government agency can demand that information or hack it and your unique biometric data is gone. Just what you would want a government like Russia or China having… Eliminate the storage policy of biometric data and this is a 5 star app.Lawman561Version: 2.8.2

Ok, but not for Asian eyes!Living in China, I have many students in my class who are Chinese. I was trying to do a project where I swapped out their faces on historical photos. Even when the circle photo was face onto the camera, and I just wanted to swap out my student face that was exactly the same pose, it kept wanting to do something strange to my students eyes. It kept making them very anime like almost like the upside down smiles. Even if my students ever uniquely shaped eyes, it did not like their eyes. So for whatever reason, the developer should probably work on how this program uses Asian eyes and the way they are shaped. Why change the shape so drastically? Ended up not looking like most of the people I was trying to use..AtziaVersion: 2.9.0

Incredible, fun and impressive appAs a software developer it takes a lot to impress me. So many apps want money to even try something. Let me tell you this app blew me away and I had zero hesitation about subscribing to it. The face swap video music function is the best I have ever seen. It impressed me right from the start. I did one as a test and that was it I was sold. Not only can it do one person's face but two. I had my best friends parents singing in the video. Now if only they can get it to capture animals faces to sing. Incredible selection of music to choose from. Job well done guy's..NorthboyflVersion: 2.12.0

My Favorite app of all time but then….This is my favorite app of all time and I paid a weekly subscription forever … I stopped … missed it so much that this time I bought the lifetime payment option … ONLY to find that when I went to use certain functions … the app is still asking for MORE MONEY even with the lifetime subscription … WHAT A DISAPPOINTMENT! Well you got my money (again) but that’s the last time … now I feel like I’ve been had … and you’ll never see another dime and I can no longer sing your praises … poor poor poor choice on your part ….Mav 40Version: 3.30.0

Solid application, just a few inconveniencesReface is a solid application to replace faces, supporting static images, animated GIFs, and videos. It has a wide variety of tools, and its curated content often puts a smile on my face. Room for improvement exists: images are only output as JPGs, and often the tint shifts ever so slightly based on the color space of the replacement face. One item of note: be careful of relatively monotone colors; the "appropriateness" filter will often mistake images that are perfectly acceptable because the colors of clothing are too close to skin. Nevertheless, it's a solid application in my workflow; I bought a year's license, and I look forward to its continued growth..TizzyDVersion: 3.40.0

Good app but it could be greatThe algorithim you guys use to determine if a picture violates your standards needs to be loosened up. I use this app enough that it gets annoying when you reject pictures that dont show nudity or anything sexual. I only use this app for the face swap feature. It used to be its own standalone app called, reflect that app was shut down, and you integrated it into this app. I was a much bigger fan of reflect because it had no adult filters. That’s the only thing keeping me from giving you a five star rating though with your fix that the rest of the app is really quite good. I use it every day for sure..JohnphinnyVersion: 3.40.0

Growing ProblemsFirst off, this app is great. I subscribed the day I tried it. But as the app added more content, the problems began. I get trying to make it better, but don’t do it at the cost of the app crashing or not working at all. Maybe slow down and do a little bit at a time, making sure the changes work before sending them out. My whole family has this app and enjoy it immensely. But this past weekend (Nov 6th-Nov 9th 2020) this app worked for a couple of minutes. Unfortunately, until the problems are fixed my family and I are going to drop the app. I really hope you can fix the problem or problems. I’ll check back in a month or so. If it’s fixed before then, let people know about it..TandjayVersion: 1.6.0

Such a fun app!My new favourite past time. Love this app! So simple to use and so much fun!.SadiamehnazVersion: 1.3.16

Great app!We have so much fun with this, endless laughs! Great selection of clips!.Mayo nezVersion: 1.5.0

Waste of timeAllows 1 free face swap then you must down load candy crush to continue. There is no other way to use free version. Deleted after 5 min.DidiandrickVersion: 2.12.0

GooodNice.GorgeprofondreVersion: 4.5.0

Funny, cool app.This app is very cool. It’s application is almost flawless as you could swear it’s really you in the videos and pictures. It has free use, you just have to watch ads. Not too shabby..Jon VadVersion: 4.5.0

Paid subscription but still need to pay to use it?I just got this lifetime subscription and they still charge you for using the product inside the app. What a money grab! If I could cancel my membership i would and I’ve only had it for a handful of minutes. DONT DO IT.Maggiebrown99Version: 4.5.0

Swap face freeze on adAd appears when swapping face. When the ad is finished, the X close button doesn’t show up anywhere. Even if you go back to watch the ad again, it ends up the same. You have to exit and do everything all over again and again. It just gets stuck somewhere and not finish the job. The face doesn’t look like the photo uploaded..Bubble KenVersion: 4.5.0

J’adore!!Tellement de plaisir à me transformer dans des photos magnifiques pour les yeux !!.Flower_26Version: 4.5.0

YaaayThis is an amazing. App I just get lost in all the abilities I can do.Cookiesgal1Version: 4.2.0

Expensive + Add'l in-app purchasesI thought for the expensive price it would include everything. Once you're in the app they showcase AI Avatars... Which are ANOTHER in-app purchase! For a novelty app is not worth it IMO..Joe1967Version: 4.4.0

AmazingLove it !.Kmoney2006Version: 4.1.1

Very funYou were able to do more before. A bit sad of the restrictions..Gogo jVersion: 4.1.1

Love itAwesome !.Dal fasterVersion: 4.1.0

Love itFun to use.Trevor1978Version: 4.1.0

Actually Dope AFPurchased the app subscription and uploaded photos. It failed the first time but customer support was quick to give me a promo to upload again. The pics actually came out looking amazing. I look like Nico Belic super satisfied.YoungPolishVersion: 4.1.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 4.5.1

Reface: Face Swap AI Generator Negative Reviews

Ruined appSave your apologies and “compassionate” replies. Just like most things, once the popularity and growth are there, in steps strategic ways to increase revenue. In this case, forgetting what placed you on the map to begin with. You’ve removed movie content, voice feature, and other popular features…not to mention the technical glitches when scrolling through your app. Instead, dissected and redistributed some of these features (I.e. Revive), solely to increase revenue streams. For those who use the app without paying, it’s completely throttled by adds, which more or less forces one to purchase PRO. Of course you don’t stop there though, because even as a PRO member, you must purchase tokens. Unreal. And having the ability t upload your own video is certainly an appeal and can be leveraged in supporting the upgrade, but not when you require additional purchases in top of that. However, that’s an additional feature, and shouldn’t justify removing all the preexisting inventory of content, specifically well known movie bits…but hey, at least you replaced with useless, generic GIFS and crap AI. It certainly is one thing to creatively increase revenue, but not by taking away what got you here in the first place. This greed will be your downfall for sure. Whoever your analyst and strategist are, I hope this was deliberate if so, because this “take the money and run” exit strategy!.NJ76Version: 3.55.0

Cannot access after purchaseI downloaded this app a few years ago and it was great up until more recently. I purchased a one year subscription and when I tried to access the app it gave a message that this was not available in my region. Why did it allow me to purchase the subscription? I was using it for a week before I received that message when I opened the application. It asks me to pay and subscribe to Restyle application. I don’t want to pay for a different application when I just paid for reface Pro and can’t access it. After I complained about being blocked from access, I was unblocked and able to access reface for 3 days until I was blocked again. Customer service claims that it’s blocked in my region then later I can access it again for 3 days. So I’m guessing they are trying to get me to purchase their new ‘Restyle’ application in order for them to unblock my Reface Pro application? Not cool. I paid for a one year subscription and their only solution is to say reface is not in my region and request a refund. Then later it is unblocked mysteriously and I can access it..TenderFox11Version: 3.47.0

Can no Longer Use My Subscription Because Ads Won’t Go WayI used to love this app and have had it for a couple of years. However, this time I’ll be cancelling and not renewing because it has essentially turned into a scam where I’ve got a subscription I can’t use due to ads that I can’t get past. For the last several months, whenever I’ve tried to do a face swap or take any other action, an ad for a game launches. That wouldn’t be so bad, except there is no way to get past the ad. It never ends and you can’t close it, or “x” out of it. You can’t even watch the ad to the end and finally get back to using the app. The ad is just all there is— no more reface app. I don’t know if it’s different with the pro version (which, actually I thought I had), but I won’t be paying to find out. I’ve already paid for a subscription I’ve been unable to use for a couple of months and I won’t keep doing that again. Ads I can live with, but ads that prevent me from even using the subscription I’ve paid for have turned a fun product into nothing but a scam..QmomTVersion: 4.1.0

Charged for free trialThis app requires a subscription to use, however it offers a free trial if you opt for the one year subscription. In the terms, it specifically says the trial is 3 days long, and you will not be charged for the year subscription as long as it is cancelled at least 48 hours prior to the billing cycle. So I picked this option for the free trial and tried the app for about 10 minutes. For the time it takes to render a new gif, with a face swap, the app is impressive. But I was underwhelmed with the end quality and can produce much better items with my current software, albeit with much longer rendering times or time spent editing frames. I canceled my subscription via my Apple account in settings, deleted the app, and moved on. Only to then notice an alert from my bank. I was charged immediately for the purchase of a year subscription. We’re not breaking the bank with $25, but that’s flat out false advertising and malicious. Now I’m dealing with refund request from Apple and a stop payment order from my bank. Way to much hassle for this..OMG its Ogre1Version: 1.12.1

Avoid like a plagueI had unsatisfactory experiences with their paid AI generated services in the past; and yet against my better judgment I tried it again! This time I submitted 6 pictures and paid for professional AI generated headshots, as advertised! After about 45 minutes the outcome was horrendous! The pictures were unreal, damaged and disassembled! I tried to contact customer service and been told by Maksym that despite the faulty pictures (I sent him both originals and the AI generated pictures) I am not eligible for a refund!!!! In my opinion regardless of the amount in question, this is a matter of principles and good, honest business! I will continue to follow up this matter to make sure no more customers fall into this trap! Update: the developer wrote a generic response and asked to continue the dialogue! Ok, fine! I want a refund for your horrible and useless service! If my feedback is important and you are sorry for providing bad services! Then here you go! Otherwise stop writing misleading responses and stop pretending you care about your victims!.AminMirVersion: 3.47.0

Uno reverse card mr. app developers😎I bought the app about like one or two years ago, and I could use features to help me in making videos, but I feel like over the course of the few months after this whole AI thing, it’s like the app was the was a bucket that was kick down the hill. now it feels like you have to use premium or pro mode for everything and I don’t want to use money on the app and I bet most people don’t either, so please app developers can you please make it where at least some of the original things are free. EDIT The app developers gave me a response, and you know what I say. I have never spent a single penny on this app so I was already practically using the free version of the app and as I said, I can’t do anything because everything is for pro so app developers there you go and remember to send me another response another AI generated or premade response if it was premade is probably made like years ago like most companies that do not have a soul, do!.Mr. Mathew MendozaVersion: 3.50.0

Inappropriate filter not working properlyThis app has flagged several of my videos as possible in appropriate contact when the only thing in the video is a dog now I know it will re-face dog photos but apparently videos it doesn’t it also Said that a picture of my daughter playing with the dog was inappropriate when in fact nothing about that video that was inappropriate most of it you only see her hand with a squeaky toy playing with the dog and of course my daughter was fully dressed I’m going to give this app less stars because I don’t think it should have an inappropriate filter that flags videos that have nothing inappropriate in them that makes it hard for me to enjoy the service when it stops me from enjoying it first of all it’s a paid service so adults are paying for it last time I checked an adult can do whatever they want I’m 40 years old and I certainly don’t need an app telling me that my daughter playing with a dog is inappropriate.Burning RangerVersion: 1.18.4

So bad.I got this app earlier today. When I go in it immediately gives the option for pro yearly or I think monthly and only those two options. then after a minute it so there is a button to X out of the screen. Nothing is free in this app. At all. Every thing I picked was a 7.99 free to create 48 avatars. So against my better judgement I paid the 8 bucks. It took 45 MINUTES to generate the avatars after you upload 6 photos of yourself. I just went back in and I’ve never seen anything more useless. Not a single avatar looks like me. It’s blonde red hair color, I have dark brown hair. Green eyes. I have brown eyes. Every picture I uploaded was of me and only me, no other people or pets. ONE of the pictures I have blonde highlights in my dark brown hair. Not sure how every single avatar has blonde red hair. Nothing even similar to me, I can’t even use these avatars. I thought ok the cartoon version isn’t for me then. I went to try another, noir, and it’s asking me for another 8 bucks!! Do not waste your money in this app. It’s a scam..Amo840812Version: 3.58.0

Should be called the adThe free version of this joke is so heavily infested with ads that seem to go on for 20 minutes each, that is virtually unusable. Unless you’re willing to consider paying the ridiculously high recurring monthly or annual fee, don’t waste your time with this. Edited in response to the developer’s response: I understand the need for a paid version. My point was that there really is no free version, as the so-called free version is just pretty much one continuous ad after another. And the paid version is so overpriced that it is not a consideration for me. If the free version had a less crushing amount of ads, or the paid version was a little more reasonably priced, we might have a deal. As it is, no sale. Maybe I am the exception and other people are more accepting of the number of ads and/or the cost of the paid version. As it is, I think that you are a little too greedy and the prospects of your company surviving long-term with the current business model are somewhat limited. As I said, I could be completely wrong. Time will tell..Old Man DancingVersion: 1.9.1

Don’t purchase pro!! FraudI wouldn’t purchase pro at all not even for there so called weekly discount price, I used to love this app im not saying the app doesn’t work it works great but when I paid for the. Pro everything was smooth sailing then within 24 hours later when I get back on its asking me to purchase the pro weekly again after i just did 24 hours ago and then the customer service chat just says o wait till it’s out of pending I’m like I’ve been using the pro for over 24 hours the money came out my account, then the next day I sent the receipt of purchase from apple and then they say delete app then restore to no avail then just gonna say try to get refund just shooed me over I hope 4.26 was worth it cause u lost a consistent custom ive purchased this at least 9 times this year and last year I bought it for a year and then u gonna take my money let me use it for 24 hours and then delete me like I never paid girl. Bye. Purchased at your own risk.Prince of AkronVersion: 3.56.0

Waste of spaceI’ve had this app for a while, me and my friends all had it and sent each other silly stuff constantly. Recently we checked in on the app to see how it was, it’s a total dumpster fire. All the remaining videos and GIFS that are on the site are just cringe. It’s either some weird GIF of a guy doing a weird dance or it’s half naked women doing tiktok dances. Utter garbage, the app used to be just fine. I understand that maybe this app needs money or requires 3rd party content. But removing all copyrighted stuff from the app really sent this to the bottom. Unfortunately I have entirely lost interest in this app and will not be recommending it again in the future. Figure out what you’re doing wrong guys. Until that happens, you’re getting nothing but poor reviews from people. Word to the wise: if you make a decision that everyone hates, and you did it because you need more cash. Then you’re gonna lose cash because nobody is gonna come back to your app..Mumflr Fumperdink37Version: 3.40.0

I want to like itI really want to like this app. I’ve so far made a few videos. However, I’m having so many issues with this app. 1) when it says I need to watch an Ad to reface, I’ll happily watch the ad and when the ad is over, it makes me watch the add over and over again and it doesn’t let me reface at all. 2) when an ad is automatically shown to me before refacing, the ad will play and when it is over my screen is blank and there’s no video. There is sound though. I’ve re-downloaded the app and reset it multiple times but there’s just so many bugs it makes it near impossible to work. If I select to watch an ad to reface, that is a trade. That is a form of “payment” or “agreement” to get something in return. I suggest looking into this before this turns into a legal issue in which people are not getting what they paid/traded for. Not saying I would do anything but you never know about other people!.OkwtafVersion: 1.10.0

Pro user from the beginning .When I first got onto this app three years ago, it was fantastic. I subscribed to the pro version right away because it was well worth the money. I especially loved being able to take the songs and making pictures animate and Sing those songs. So why my bad review? Because over the last few years, everything‘s been cheapened down. The music three years ago was the actual music from the popular artists… Whitney Houston, Bee Gees… etc… Now, more and more it’s just music of unknown artists doing “ covers” for the real artists and it just sounds unauthentic and awful. Or they’ve had to change the tone of the real artists because probably of copyright issues. A pure cheap imitation. A ton of the animations ( with the new music or the added songs ) are absolutely horrible. Face are contorted, and not even in sync with the music. Whoever did the editing for the AI back in 2021?? That was the best. Now it’s absolute trash. It doesn’t look good at all. The eyes are all bugged out and weird. Mouths are all rubbery, and it doesn’t even look like their mouthing the specific words. A majority of the times I have gone through a tone of them and they are just horrible and it wasn’t like that three years ago. Seriously. What happened to you guys?.ErleseVersion: 4.1.0

They kinda screwed us…I was one of the earliest users of Reface. And I’ve owned the lifetime license for a long time. I’ve always REALLY appreciated that they offer a one-time purchase rather than a subscription. It’s been my favorite thing about the app. However, I just launched it to do a voiceover (to make a photo sing) and I noticed that a bunch of the sounds they typically have — including the one I use the most (“Trollololo”) — are gone. And then I realized they moved them to their other app “Revive,” which would cost ANOTHER lifetime purchase to use. That’s not cool guys. I bought this app when it had certain things in it, and you’ve taken those things, but them in your new app, and then made them “Pro Only” features in the new app. That’s super lame, and the first time I’ve ever felt like they, as a company, did something dirty. It’s a bummer. I probably would’ve bought the new app for all its additional content, but I’m not gonna do that now, on principle, because they locked away content I already paid for. Not cool. (Also, I don’t know how this STILL isn’t a feature, but you gotta add the ability to SEARCH through the music/soundbites! In both apps. After all this time, I still have to scroll and scroll and scroll to find soundbites that I was using constantly.).JanejrankVersion: 3.47.0

Well it finally sunk to the bottomI redownloaded this app because my subs almost up and I wanted to make the most out of it before it expires. (I had deleted it months ago because you HAVE to give them access to ALL your photos and metadata which is super invasive on its own.) Well now I turns out they have updated terms and conditions. This app is very anti privacy. They “say” they value it but they don’t. 1. Why do you need to access all the photos in my library? Other apps can function with only the select few I allow them to view. Why do you need to scan my whole library? 2. You do not honor DO NOT TRACK. Which is fine for me I have a vpn, I block third party cookies, and I have other tracker blocking software. But for other people you know their exact location. Why? 3. You are keeping biometric data now from what I understand? Why? 4. Why do people have to have a private conversation with you about your anti privacy practices? Why not just put the reasons in the replies to these complaints? You clearly don’t want us to have privacy why do YOU need privacy? Really glad I deleted the app. I don’t understand why it’s so hard for a company to make money and NOT track people uniquely. It’s like companies have forgotten how to profit pre-internet and don’t understand people value their privacy..SighWhateverVersion: 1.20.4

Used to love the app. Not so much anymore.Everything was fine when I could reface people without there being any political commentary or hashtags watermarked onto my content with its removal locked behind a paywall. Just because a lot of people support something, it doesn’t mean I have to be forced to support it to. That should be an option, not a requirement, to use this app. I didn’t have to spend money before, because I suffered through the ads. I’m not gonna allow myself to suffer with all of my content getting branded by something I didn’t agree to put there in the first place. Until #standwithukraine becomes *optional* instead of *mandatory*, I cannot support this app. We use these apps as a form of escapism from the real world, and now that option’s pretty much gone. Disclaimer: It’s not that I don’t stand with Ukraine, but to take away my choice in the matter is very totalitarian and un-American..DispicablemeVersion: 2.12.0

You have to pay for some features.When I first got this app I loved it. I had the pro subscription and was pleased. Then one day I noticed that some of the features I liked were no longer on the app. The voice over and others that I mainly used. Just gone and nothing put in their place. The avatars are cool and once you have a subscription you can make your own for more money. They are not included. Most try to make their apps better but unfortunately this one went way down. They also sized down the variety of choices for the face animation. Look for another app that will include major features and not make them unavailable after you have paid. I had the pro subscription so I paid the yearly subscription fee. If you want avatars it is extra and not included in subscription.FudgepusdingVersion: 4.1.0

AI is awfulThis used to be such a great app, but no more. They recently introduced the AI avatar add-ons. They are quite expensive but I tried it. It is very hit and miss. For some, the results were clearly an error. The face and body shape were completely deformed. I reported this to the developer and asked for a credit in order to try again. They denied the request despite the ridiculous results. They blamed the results on my photos, despite following the instructions to the letter. It also didn’t explain the decent results on other AI packages I put through. The fact that these are fairly expensive IAPs makes this doubly disappointing. I’ve supported this dev for about a year and recommended them to many friends. Unfortunately that now stops. It’s disappointing when a dev goes down this road and treats customers this way..RoninikuVersion: 3.27.0

What happened? Change back.Just like the previous review, I also initially downloaded this app around a year ago. I had a blast swapping my face with various videos superhero’s. It’s been a while since I’ve had some free time, so I was looking forward to using this app with my baby nephews face. But the app is totally different now, a complete night and day difference than what it was around a year ago. This app is unrecognizable and not user friendly at all. Just like the previous review, I agree the new search engine is completely useless and annoying, you will not be able to search for anything you want, just brings up random images. I will be deleting this app and looking for an app that does what this app used to do. Don’t waste your time, they really think people are willing to spend more than $20 to use this app, get real..Dogfight!!!Version: 3.58.1

Don’t get this appI used to love this app. it was genuinely so fun and i used to use it all the time to like make my friends laugh and stuff, but per usual they starting making EVERYTHING cost money. i used to be able to upload any pic i want to so i can like reface it myself but then they made u pay for it. i find that so ridiculous because that’s obviously the best part and i just know that people would be upset. currently, i redownloaded the app to see if they changed it or something and low and behold they make the whole section where u upload a picture, make it lip sync, and basically control all of it cost money. that is the most stupidest thing ever. no one’s going to want to use your app now because you can’t even do anything fun with it. don’t get this app because your just gonna be disappointed and ur going to waste your time..IrenemeswVersion: 3.39.0

NOT FREE FALSE ADVERTISINGThey make you sign up by saying its free for the beginning but you have to sign up for monthly payments to even try using the app. I deleted it right away couldn’t use..EK_SkyWalkerVersion: 1.4.1

Bait and switchCant even try it outuntil you give them your credit card..BantoleeVersion: 1.5.0

A waste of time and space, takes a very long time to load if it will load.A waste of space wasn’t worth the download it’s a slow app. Did not get to see the features..Gerri zVersion: 1.3.22

Don’t downloadF$&K this app. Takes your pic then asks you for money to use it. Probably taking pictures to get past your facial recognition software. Do not download..Wolf of 416Version: 1.11.3

Works then doesn’t work and moreSo first of all this app is fun don’t get me wrong I have spent hours playing around with it but it seems that after set hours it starts to Glitch out for example (unknown error message and can’t map the face to the gif or the gif won’t load properly, gif start losing quality need more HD gifs also once I find a gif I like with my face on it I go to save it in my photos and it says “saved to photos” but they are not there?) now the real problem I see with it is and I get that they don’t want to my Deepfake porn gifs or anything like that but it kinda sexist to have probably hundreds of gif of guys taking there shirts off but no girls it’s 2021 if a guy can show nips then girl can show nips.FatymccheeseVersion: 1.17.1

Rip offUsed to be a decent app but now having to pay to use 99% of any of the things now is beyond laughable, won’t be using it anymore. ✌️.MvinkerVersion: 3.23.0

Not so good - click baitTons of errors that don't make sense. Now they added some watermark nonsense and watch a meaningless video to save a file. I used to like it but now it's a disgrace to the Ukraine. The owner of this app is a money hungry pig. Time to uninstall it and find something better!!!.Don SatmanVersion: 3.3.0

Incessant ads ruin the experienceThey have to be buying reviews for it to be this highly rated when there’s an abundance of negative reviews showing up lol.Madison D. FVersion: 2.12.0

Was great; now awfulUsed to be a fantastic app and worth the subscription, but the recent changes have deleted virtually everything good about this app. The great video/audio clips are all gone. Search function is now useless. Etc. Such a shame. Just canceled my subscription..TariqkieranVersion: 3.46.0

DisappointingI used to love this app. It was super fun and had so much content. You could search pretty much anything and you’d find it. Well it’s totally changed and now there’s only hair pictures and avatars mostly. Seriously lame. I highly recommend that you DO NOT waste your money on it..Aquaboy29Version: 3.39.0

WastedWe have to pay for the effects.Jew JewelVersion: 3.25.0

Wast of moneyDon’t listen to the reviews that say the app is fun or it’s good trust me it works like $hït.Heisenberges.Version: 3.24.1

Unusable with the adsThe ads are absolutely appalling and interfere with basic function of the app.Plumber DragonVersion: 3.23.0

NoYou need to allow the company to collect all your private info in order to make a reface? Gtfoh.RycontrolVersion: 3.23.0

Why you keep adding bugs?Upload edited video to this app will constantly lose sound track, the sound is ok in edited video in iPhone, but it will disappear when you upload to this app. You guys don’t use your own apps?.熟了就行Version: 3.22.0

Money grab now lolUsed to be free, just had to deal with the ads. Now you can’t even use it without paying. How are people so bad at business… don’t download, and don’t update. Just delete..Crooked05Version: 3.22.0

Makes you pay nowI’ve had this app for around a year now and all of a sudden you now need to pay for use 99% of the features, this sucks. deleting the app.KermitTheKrabVersion: 3.21.0

DONT DOWNLOADDoesn’t even work. downloaded it and all i got was errors, i wish you could rate 0 starts :(.Fitiziisthebessstb8Version: 3.20.0

Ce n’est pas gratuitFausse publicité.DANBBROVersion: 3.19.0

Trash appTrash app.GshshdjsmwVersion: 3.18.0

This app sucksThey want $25 a year for this don’t do it..CramC2256Version: 3.15.0

Does it upload video?Just subscribed to the app and found out I can’t upload my own video. 😖 I only have access to the camera?.ThayandradeVersion: 3.14.0

TerribleYou cannot even use the main attraction og the app (the face swap) without paying $7 a week. Literally the first thing it asks you to do. This apps a scam don’t download..TheXSlayerVersion: 3.12.0

Too slowEverything takes way too long to download.Kt2888Version: 3.5.0

Video quality dropsWorks great refacing on videos, but the videos end up blurry. Not good..DeathloffVersion: 3.3.0

Crap.It was free to use, with ads. Now, $6 a week. Ridiculous. Only 2 songs, used to be over 50. Way to ruin something good. They boast of having made it better… what a farce! I hope you like “I feel good”, because that’s all you get. Deleted.MarcquebecVersion: 1.20.7

Doesn’t WorkCan’t get a single photo or selfie to work.Krystal369Version: 1.8.3

Low-techEven if you pay 9.99 for AI avatars the outcomes are all garbage..NathanhahahaVersion: 4.5.0

Not very goodTurned off by feature upsells after paying for the trial and the transformations weren’t very accurate in my opinion. It just forces me to go elsewhere to trial other apps. I thought the various themes and scenarios upon which to apply your face were excellent but doesn’t make sense to use them if your actual face doesn’t even resemble you. Then what’s the point?.D1g1ta1wayfarerVersion: 4.5.0

What happened!!This app sucks now What happened to all the movie clips we able to do? Now it’s just AI.Ledgendary13Version: 4.4.0

Misleading pricingThis app makes you pay for a PRO membership…and then each of the features still cost an extra $9.99 inside the app. You are getting absolutely nothing for your subscription except a list of things you can pay more for. A total rip off. Update - received a response from the developer suggesting only some features required extra payment, but from what I could find within the app nearly everything you could click on charged another $9.99. Perhaps there’s some minor features that don’t - but everything I saw advertised was locked without extra payment..MnbueVersion: 4.4.0

Fake reviews - App is a rip offYou pay for a sub then they ask for $9.99 every time you want to create images. Developers are duping customers into thinking a Pro subscription allows use of the services - It does not - DO NOT BELIEVE THE 5 * Ratings !!!.GeordeyVersion: 4.2.0

Crash, bourré de adds et aucun filmDepuis les dernières mises à jour, plus aucun film, image ou référence populaire n’est trouvable. Les adds empêchent l’app de fonctionner… la mort d’une belle application. Dommage.Gorn_kVersion: 4.1.1

SketchyThey steal your biometric data. They make you think you’ll be able to access the app for free after you consent to let them use your biometric data and then they don’t let you try it out. They force you to pay at that point..TrefdsuyVersion: 4.1.1

A jokeThis app is a total joke. Not worth the money..Katkat1611Version: 4.1.0

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