Weight Loss Running By Runiac Customer Service

Weight Loss Running by Runiac Positive Reviews

Sticking with itThis has been really great for me so far. I just finished my 14th run, which is farther than I’ve gotten on any other running program in a long time. I am a former runner who has put on weight with having kids, and trying to get back into a routine after a (very) long hiatus. The one thing that really makes me laugh is when there are 10 seconds left in a segment and the voice says “100 meters left.” Lol, do you think I’m Usain Bolt? Otherwise, to me it would be great to be able to see the full workout ahead of time so I can mentally prepare myself for what’s coming. Maybe that’s part of your training strategy to keep it more of a mystery, but I feel like I can spend more effort when I know what’s coming my way. It would be great if I could plug in the fact that I’m doing this 3x per week (and which days). It seems like it’s created for running every other day, so sometimes the “rest day” notifications I get don’t line up with my actual rest days. Finally, I really like the fact that I can listen to music or an audiobook in the background. That’s definitely a crucial feature for me. Also I guess I’m confused on the mileage reported on this app. Is that estimated or does this app use GPS (or otherwise read the info from my Apple Watch)? Thank you!.Ecch50Version: 1.2.0

Love it, just a little tweak :-)I really like the concept of your app. The only thing is as well I’m doing the interval training if the app close as well in my pocket it stops. It doesn’t continue to run in the background even if my phone shuts off and is Lock Screen. Also, can I make a suggestion about when there’s the warm-up workouts and the cool down workouts before and after the walks, can you show the picture on that main screen instead of an orange screen with the work out that you’re supposed to be doing? That’s all I really have but everything else is pretty awesome!.Helensisco00Version: 1.7.0

I thought it was perfect....I’m through day 10. At first I didn’t like that the lady talking would turn down the sound and if I tried to change songs and left the runiac screen the sound would stay quiet because you basically threw off the timing or something, anyways I’m over that. However this morning while finishing day 10 in the stretch portion, the videos of the people doing the stretches went blank, all white screen. I’m hoping it’s not the same on day 11. Then when I tried to use the Contact Us button it won’t open. Also where is the actual plan? I expected something that would say which days I should run and which days I should rest. I love having a running program but until this stuff is fixed I can’t go 5 stars..Mr$CBVVersion: 1.8.0

Great workout to fit inIt’s hard to make an excuse not to do about 30 mins. of exercise a day. The visual and vocal guidance is key for me. However, for the first time today, both visual and audio cut out for me. The timers still worked, but the voice and video were gone. All around though, this is a great app..MKHorn79Version: 1.8.3

Day two, still experiencing itJust did second exercise and every time my phone timed out in my pocket it wouldn’t count down, so I ended up walking 1.5X the distance I walked the last time. What was a 27 minute long walk last time turned into an hour and 20 minutes because I didn’t have proof that it wasn’t counting until the end. My phone was at 15% battery at the beginning so maybe low power mode causes that. I’ll charge it next time and I’ll change my review if it works better. This worked great the first time and I really like how it personalizes the experience to my needs(I’m a big boy)..Travis FreyVersion: 1.8.0

Great program not so great executionOr I am having a bug or something : during walking/runnning I lose voice often, which I consider big loss as voice give you instructions what’s next, encourage and tells how much is left etc Also, every time at the end when doing exercises I lose both voice and the picture, si impossible to follow because you dont see I would attach pictures here but I cannot do it. So, frustrated, program is great but app execution mediocre with all these glitches. I am considering to return but then I won’t because program is great I think..GgporkiVersion: 1.8.0

Voice out if sync with visual instructionsI was enjoying this as a walking app at the start but after IOS updates the voice is now one step behind visual. It starts after the exercises with moderate walking and voice and visual are in sync. But, when the visual shifts to the next phase, the app repeats moderate while visual as moved to fast walking. This is annoying as I prefer to rely on the voice. Please fix this bug. I thought it might fix after the newest app update and just released IOS 14.6. But the bug is still here..SFO ReviewerVersion: 1.9.2

Need More infoI really was excited when I saw the demo of stretches and exercises but no info on how many days you do a well out of you take a break in between. It would definitely be a 5 star and I would renew if the workouts were daily and incorporated yoga on your resting days. I tried to find A Q/A section all I saw was the the contact is button and it doesn’t work. 😒 the other arrows work but I think the contract is button is for show..IdeallifestylemomVersion: 1.7.0

NotificationsI’ve only had the app for a day but I love it already! Is there a way to change the time notifications are sent today at 2:30PM that it was a rest day is there a way to get that in the morning?.Cjh532Version: 1.8.0

Felt muscles I had not exercised for a long timeI skipped one day, as my legs were quite sore. But... I plan on continuing and walked in my house today....can’t wait for the weather to improve so I can get outside!! Really enjoy this program!!! 👍🏻.Marsch1965Version: 1.6.4

Easing Back into Running Made EasyIt starts slow and easy but gradually pushes you at the perfect pace. I’m getting in shape for my 40th birthday and this app makes it easy for my aging body to adapt to the activity..OscarLeGrouchVersion: 1.5.1

Issue with registrationHi, I did register steps and subscribe for the year but there is nothing happening after this. How to get a plan?.Alyonchik07Version: 1.12.0

Needs more tracking options.It’s a good app to get seated with but I had to constantly hold my phone for it to measure things like steps. It also doesn’t allow you to connect to things like a Fitbit to more accurately track your progress..Knwosbc. djejeosVersion: 1.7.0

Loving this appSo glad I found this app I really enjoyed my frist work out I’m sure I will get better at it.65 and tryvingVersion: 1.9.2

Workouts are great; missing tracking featuresThere is no way to track your weight in this app. Also, no way to manually enter in a run if you run on a treadmill mill to keep track of total miles..💖to🏃🏼‍♀️Version: 1.6.1

Linked to my trackerIt is not linked to my tracker!🤨.Jewelll80Version: 1.5.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.15.6

Weight Loss Running by Runiac Negative Reviews

Needs work - has potentialPrice: $20 a month, very expensive so my rating will reflect my expectations of a $20 a month app. Bug: App constantly closes in the middle of workout. I think this happens when in low battery mode. Positive: - decent run plans which gradually improve your fitness level while telling you when to run and when to walk which makes running more approachable and easier to be consistent. Bad or lacking features: - doesn’t keep track of days you runs so it will tell you “today is a rest day” even if you took yesterday off. It’s not much better than a printed out schedule - Tells you “half way” for each individual segment but not your overall run, so you can’t plan out your run loop - no voice configurations like volume so it just blasts your eardrum when you listen to music - Can’t dynamically extend runs or configure rest/run segments - doesn’t gps track your run, need to have other apps open while this is on to get a complete feature set - doesn’t adjust your plan or future runs based on the feedback that it asks you to provide so the feedback is pointless - there are only 3 run plans: weight loss, train for 5k, train for 10K Overall, at this point in the app development it doesn’t provide much benefit over a free timer app..Asher McCallVersion: 1.1.8

Don’t waist your money on this appWhile running your music gets muffled and then comes on super loud all of a sudden… You can’t turn the robotic coaches volume down and she is extremely loud… When it starts to countdown the beeps are so loud in your ear if you’re listening to music. It doesn’t track your running if you’re running on a treadmill. And if you go out of the app to reply to a text message or if your phone screen times out the counter stops so you end up running longer than you need to because it’s no longer timing you. 👎🏽👎🏽👎🏽 thumbs down. Paid 30$ for 3 months less than 24 hours ago and customer service doesn’t help to get your money back. I won’t be using this app for the next three months but they have no problem keeping my money even though I’m not satisfied... Your basically just paying for a timer that randomly stops every now and then.AbbyN.vVersion: 1.6.4

Doesn’t work wellI never right reviews, but I don’t care for this app AT ALL..... it doesn’t run well in the background, you stop to take a pic or answer a text, it stops recording.... would be off & on the times I was listening to music on my phone as I had forgotten my watch..... I ALWAYS run longer than it tells me to and it never records it.... I foolishly paid for a year.... hoping they will prorate it and only charge for a month of which I don’t plan on continuing to use it as it just is aggravating..... I’m sure there are way better less expensive apps out there with real fitness people driving them... the voice is a robot bot, and the running times seem arbitrary..... I’ve felt from the 1st run it’s just computer generated from China..AprilrunazVersion: 1.6.4

App didn’t work and cannot access ContactI’m not one to write a bad review but this app seems like a fraud. I attempted to use the app several times. The data is way off from my Fitbit and each subsequent use went to Day 1. I decided to try using “contact” under settings to get help in figuring out the issues, however the contact screen doesn’t even open. I requested a refund but I don’t expect any response. Save your money and use the free 5k app or another free walking / running app. There is nothing special about this app and the cost is not worth especially for a non-functional one..TtmcbrideVersion: 1.6.4

Not as good as I had hopedI downloaded several of the run/walk apps and have been trying them out since the start of the year. This one is glitchy: it doesn’t allow you to run it in the background (ie the timer stops if you leave the main screen), the interface is basic as is the computerized voice, the app turns your music down when giving transitions but doesn’t return, and there have been issues with consistent instructions. For the price, I’ve had better experience elsewhere..Kerrilyn26Version: 1.6.4

Crashes FrequentlyBe cautious when purchasing this app. When it works, it is ok and tracks your run and coaches you along the way. Unfortunately, when it doesn’t work, the app crashes. This morning the app crashed three times during the warmup, before I finally gave up. The other problem I have is the app lowers the volume of my music on my iPhone when the app is running a workout. I really wanted to like this app and was excited about the planned workouts to help me improve my running. The crashing makes me wonder why I spent nearly $40 for three months..Greg_from_vbVersion: 1.1.8

Fix background refreshEveryone has said it already, but maybe if one more person chimes in, they’ll do something about it. The app does not run in the background at all. If you switch to other things, the timer stops, and when you go back to it you realize you’re still at the beginning. It’s really frustrating, especially when you’re trying to fit a run into your schedule. No need to respond with vague customer service form letter, just fix it already!.DudemcmcdudestermeisterVersion: 1.7.0

Scam!!!What a scam! They want you to pay pretty much for a cat in bag! And the prices are steep as well compared to other professional and well established fitness plans. There is no trial period not even for a few days to see whether this app IS something you are looking for nor you cannot even see the features, it would offer or plans because it is not letting you through past the initial gathering info until you pay! Huge disappointment!!! Was looking to try it out and possibly subscribing. Now I won’t even come close to it!.Trw276Version: 1.8.0

Can’t log in AT ALLDownloaded app, opted to pay for it through Apple/PayPal but I haven’t been able to log in. It doesn’t recognize any of my email addresses — probably because after I paid, the app never asked me for one. There is a screen though that says that if you aren’t registered you should “start here.” So I click that, and it loops me back to the beginning questions. I answer them AGAIN, and then tells me I already have a subscription but still doesn’t give me a way to register or sign in. Can I please just get my money back?.Cat B LouVersion: 1.8.0

Deceptive tactics, purchase requiredI loaded this app, listed as free, to check how it works and whether it would be a good fit for me. The info page states the app is free to use. In the fine print, the only use that is free is the download (not a even a function of the product). Any product use requires a subscription. No details, no trial. Just trust us. After I loaded the product, I was prompted to answer the customary questions (age, sex, weight, height, etc) at which point it formulates a plan. You are required to commit to a payment schedule at this point in advance of knowing anything about the plan. I had incorrectly entered some of the information so wanted to review and edit the sections. Guess what? No back button. I’m not paying for anything based on faulty data. In what universe do you commit to a product before knowing anything about it?.CbrettgaVersion: 1.6.1

Doesnt workPaid the subscription for this and It tells me to check my progress and i havent ran… The problem is, i was using It and then i started realizing that on a 14 min run for example, Its timer would only do 6 min or less… so “i completed” a workout that was half done. It would tell me to run then to walk and then walk again and then “congratulations” you completed your workout …. Definitely a waste of money!!.Jay512Version: 1.15.1

Do not purchaseI made the error of purchasing a subscription. This app has a crude computer voice telling you to do the steps of the plan Ie) run or walk. There are no incentive graphics or visuals or motivation within the app. Very primitive tool that would not be of help to me at all. I cancelled as soon as I saw what it was but they say they have no power to give refund and I must try to go through apple. This was not an apple application and there was no support to navigate asking for money back. Lesson learned the hard way. Be smarter then me..1dringVersion: 1.8.2

Deceptive “Free” App—NOTThe app asks you several questions and then gets you to a place where it tells you your BMI and whether you should walk or run for exercise. When you click the “continue” button it loads your workout and directly takes you to a three-choice payment page. It’s only a “Free” app to download. It does absolutely nothing unless you pay. No trial, no help. Was hoping to try it out. I’ll search for a different app..MommaZ5Version: 1.8.0

Save your moneyTerrible interface, loud obnoxious voice yelling “good job!” every 10 seconds is forced and insincere. Not a lot of options to change workout, increase or decrease intensity— you just have to do whatever the app tells you. Great idea— a running coach for weight loss— but this isn’t it. Hoping another company hops in on this and makes a better app. I regret spending $30 for 3 months, and I cancelled after one run with it. Absolute garbage..GetfitnickVersion: 1.9.0

My first review for an appI’ve gained a few pandemic pounds. Thought this app will help me loose the weight. It’s super basic but still a good coach. Reminds me of an electronic Orangetheory class. But the problem is that it’s crashed twice on me in the middle of my workout. It’s hard enough to get motivated to work out and loose weight, but crashing in the middle of the workout is discouraging. Also my music get muffled and I can’t heard it while the app is in use..SeatleGaryVersion: 1.3.1

Waste of money!This app advertises to show how much you need to run according to your weight but actual app is NOTHING LIKE THAT! You set the time yourself and there’s no guidance. It is probably more suitable for ppl that are training for marathon (I’m not a marathon runner but this is an option/category that was given). No trial is offered which forces you to buy it falsely advertising the features of the app. Do not buy if you’re looking for guidance and running support..Malvina SVersion: 1.8.0

Not worth the money1) I wasn’t aware there is no trial period. Was charged $60 after having the app 24 hours 2) it doesn’t track you running on the treadmill not outside if you carry your phone. Get with the times. No one carries their phone while running anymore. 3) no app for the watch and doesn’t sync with MyFitnessPal, so basically I paid $60 for a timer. My apple running app is way better. Don’t waste your money..SmsielinVersion: 1.3.2

Can’t do anything without paid subscriptionYou literally can’t do anything without a paid subscription. This isn’t what in-app purchases were intended for. There should be at least a base level of functionality. As it is, this is an ad. I have no idea if it is good or not. I don’t want to start a subscription to find out it isn’t for me..DrivenVersion: 1.6.4

Un-usableCan someone please explain to me how I’m supposed to use this app? Every time I try it it either crashes or doesn’t count my workout/run. My Apple Watch is doing a better job of helping me with my runs then this app is, and I paid for this app!! I’d like to get a refund if the app is not going to actually work. I’ve already tried the “contact us” with no luck 🤦🏻‍♀️.LaurieloowhoVersion: 1.15.0

Not good! For the price you pay no way!It crashes in the middle of running, or freezes so you have to restart your workout. I want to run not worry about whether the app is still working. It does not link with my Apple Watch so I have to hold my phone while running... much better apps out there without the high price tag.Alip1436Version: 1.5.1

Not worth the costI guess I expected more for the cost. I’m trying one month for $20 and all I’m getting is a computerized voice and daily run times. My motion & activity doesn’t even sync, although it’s supposed to. No data on progress or foods to eat or anything...on a section for weight loss? I’ve paid less on other apps for more..MistyDWatersVersion: 1.6.3

I want to like it….I want to like this app but there are too many inconvenient features. It doesn’t keep talking when the screen is off, the breathing explanations are too long during the workout and they should only be announced once to minimize distraction, and it doesn’t allow you to log treadmill workouts. Not worth it at all..Dmf018Version: 1.14.1

I wish there was a free trialI’m not really sure what this is and there’s no free trial. Not sure I want to spend $20 for a month to try it. Wish the info would explain better what I would be paying for or offer a free limited trial for like a day or something. My star rating is not accurate because I don’t know what this app is exactly and haven’t used it but it made me pick a star amount..McGreulezVersion: 1.8.0

Just purchasedI just purchased the app and was really excited to get started but after I paid for the subscription the app just froze on the subscription choice screen. It will not move past that screen not sure what I should do at this point and this is the only place I can post about the issue.MandasfitlifeVersion: 1.5.1

App doesn’t work. Can contact anyoneI was able to exercise once with this app and now it won’t work. I’ve update it. I’ve updated my iPhone 12 and I’ve tried select “contact us” on the app but it still won’t show the exercise plan. I paid a year subscription and now I don’t know how to get that back. Very frustrating..CristyN.LVersion: 1.14.1

Don’t waste your money!!I am so disappointed with this app. I spent 59$ on a useless app!!! Would have rather saved that money for a good pair of running shoes. The Nike Run Club app is so much better and helpful and it’s FREE!!! This app would be helpful for someone who has never ran in their entire life. I can at least run 3 miles without stopping and I find this app useless. Save your money..Yayo99999Version: 1.1.5

Poor optimizationThe app does not let you review your workouts to see what you did previously. It also doesn’t let you preview your workouts to see what the plan is until you actually start the workout. Also, if you receive a phone call during your workout the app stops working and apparently forget how to count down. Not worth the money..Brsparkkone123Version: 1.6.4

Crashes in the middle of runI have updated to the latest version. Twice now it has crashed in the middle of the workout. There should be a way to go back and redo a run if the next one is too hard. There should be a way to see the intervals before you start the run. The verbal cues are confusing sometimes. Too expensive for all the problems I had..TerriincaVersion: 1.1.7

DisappointedPurchased the three month deal yesterday. Headed to park to test and try out—-application froze and it wouldn’t download the work out program. Upsetting—I close and restarted application—went straight to purchase the one year deal—-I will request a refund and hopefully they can work on their program. I do not recommend this application..BeatricehfloresVersion: 1.8.0

Wish I Could be RefundedSo once you put in your info it cant be seen again. There is no schedules/rest days etc They dont know what pace you are running/walking so inaccurate calories, steps etc. No way to keep track of progress or adapt workout It does NOTHING other than tell you to walk or run.KST22Version: 1.1.8

Not Free—Don’t fall for their pitch—Bait & SwitchData collecting for information! Then hit with fees after you’ve loaded personal info. This is why on line fitness gets a bad name! Bad enough being cancer survivor hit with weight gain and weakness! Sometimes people just need a little help from people in the know. Boo to these money hungry blood suckers..MiddleschoolmanVersion: 1.6.4

Sections skippedThe workouts skip sections. Unless you hold your phone during the entire session to monitor the section and hit the back button, you miss that portion of the workout. The “contact us” Button goes nowhere. I have no way to reach a support person to get the issue resolved or get a refund..Mmb303Version: 1.15.5

No detailed informationAll this app does is increase your time walking/running a little each day. It is crazy that they are charging so much money for something you could do on a piece of paper. Don’t waste your money, there is nothing of value here. I should have known that this would be the case without a free trial period!.Cronin210Version: 1.7.0

Too buggyI have been using this app for 3 months now. It is not great. So buggy. The clock stopped counting, the exercise portion lost image, and I lost data for about a week’s activities. Most laughable, the voice instruction and word instruction do not sync! I also wish it had more flexibility and data. There is no way to tell what are the running days and what resting days. When you look at your exercise history with the app fir the last 3 months, it does not provide chronologically. If I had not paid for it, I would not have used it..Rika FengVersion: 1.9.0

Do not buyApp doesn’t run in the background. If your phone locks, the timer stops. So basically this app is useless and unusable. Wish I had fully read reviews before I purchased it for a year. Many complaints about this in the reviews and it’s yet to be fixed..$/!!;&;&!2$.$3!3$$:!&/7)2Version: 1.9.2

Absolute Disappointment - Doesn’t Work - and NOT freeWhere do I start? 1. Although you can download for free, you can’t even set up the app without choosing a paid subscription if at least $26. I don’t mind paying for good apps, so I paid. Problem? This is NOT a good app. 2. There is no free trial. The only reason I can come up with is that if you try it, you won’t want to buy it...no revenue...out of business. So they don’t offer free trials. 3. The app notes that my target calories to reach my goals should be 596 calories per day. Ridiculous! It’s not healthy to survive on so few calories. Users can’t change the target time horizon for weight loss...it assumes the same 60 days for everyone. Result? An unrealistic calorie intake daily. 3. The screens pics I saw on Apple store are nowhere to be found in the app. 4. The computerized voice in the app is terrible. She sounds like a computer. Terrible. 5. The app calculated a minutes per mile figure after my first workout. It didn’t know the speed I was walking or running at...so it can’t be accurate (and it wasn’t) 6. The workouts were terribly designed. I’m in “intermediate” (fairly good) physical shape and the first workout consisted of 5 minutes of walking and 4 minutes of running (1 minute walk, then one minute running, for 9 minutes). Brutal. 7. The app doesn’t synch with Apple Health or any other reputable fitness app (I have a few installed). In short: save your money. Stay away!.CrazyhockeydadVersion: 1.6.4

ScamsSays it’s free but asks you a bunch of questions then asks u to pay girl bye … smh wasting my time!!.SammissdvvcVersion: 1.15.5

You have bug not able to useThe program walk and run has an issue not able to use it please refund my subscription.Alan2005hVersion: 1.9.2

How to remove this app totally- no chargesHello. I just wanted to look at the app 10 minutes ago; It now says “purchased”. I want it DELETED without being charged. I find your page where the prices are listed very entrapping! The page with the “continue” button offered no way out! Where’s the BACK BUTTON? ASSURE ME I WILL NOT BE CHARGED. What do I do? I took a picture of your “fine print” but am not very savvy with apps. I only use totally Free ones. I did not touch a $$$ package on that page..19Rainey59Version: 1.8.0

Doesn’t do anything without subscription.Asks you for a bunch of info and then won’t reveal any plan or functionality until you subscribe..ScreenGlowVersion: 1.6.1

DécevantPire application d’entraînement que j’ai essayé, j’ai payé pour 1 mois car il n’y a pas d’essaie gratuit et je ne me suis pas fié au commentaires négatifs sur cette application. J’aurais du car après 30 secondes à regarder les entraînements je me suis dis que ça ne valait pas du tout le prix. Déception totale et je dirais que c’est presque du vol. Après 30 secondes j’ai carrément effacé l’application!! Ne payez pas pour ça!!! Vous serez déçu!!.Alli234098Version: 1.4.0

Dommage de ne pas pouvoir essayer avantIl serait utile d’avoir au moins une idee du programme au moins les 3 premiers jours pour donner une idee. Si un jour c’est le cas, je pourrais l’acheter.Happy technologie Inc.Version: 1.3.2

Pas génialJe comprend que les applications de fitness peuvent être payantes et avec raison. Celle ci m’apparaissait bien. Par contre, payer 80$ d’avance sans avoir aucune idée de l’entraînement proposé est un peu démesuré.. j’ai tout simplement supprimer l’application. Dommage.Alexad789Version: 1.1.8

Rien de gratuit même pas un essaiImpossible d’avoir un essai gratuit et l’application ne fait rien d’autre que vous proposer un plan payant. Rien de gratuit sur cette application!.BadnachosVersion: 1.1.2

How am I suppose to cancel it???This is the worst when there is no indication of the is not free or how much you suppose to pay . This means that you don’t believe in your app either and just want to hoax people into paying for a few months ….. how am I suppose to cancel my subscription or purchase or whatever you called your gimmick ?????!!!!!!!!!!!!!!!!.RZKöVersion: 1.9.2

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