Puzzles & Survival Customer Service37GAMES

Puzzles & Survival Customer Service

My goodness...What the hell is that!?
Keep quiet, idiot!
Arrrrgh, the zombie's coming at us!!!

The outbreak of a deadly virus swept over the world. Almost all of humanity have turned into zombies. Lead your followers to survive the apocalypse: that is your quest.
Match-3 Puzzle meets Strategy! Solve the mysteries and build an impenetrable sanctuary. The future of humanity is in your hands.
Tip: Use your brain to defend your brain!

——APOCALYPTIC FEATURES——
※ STRATEGY + MATCH-3
- Solve puzzles to kill zombies
- Arm yourself with strategy and tactics
- A combination of a tactical wargame and casual puzzle gameplay
- An innovative post-apocalyptic experience

※ BUILD A SANCTUARY
- Lead survivors in the last bastion of humanity
- Craft cutting-edge equipment to smash your enemies

※ FORMIDABLE HEROES
- Superhuman powers emerged alongside the zombie virus
- Recruit Heroes from the notorious Noah's Tavern
- Heroes improve your military and economical strength

※ FRIENDS OR FOES
- No one can survive alone, fight alongside your allies
- Watch out for potential threats, be they zombies or humans

Official Facebook fan page: https://www.facebook.com/PnS.37Games


[Notes]
Puzzles & Survival is a free-to-play mobile game with in-app purchases. According to 37GAMES' Terms of Use and Privacy Policy, this application is not intended for use by users under the age of 12.
A device with internet access is required.

[Subscription Intro]
Puzzles & Survival provides subscription services. Become a subscriber to enjoy exclusive boosts and rewards!
1. Content: Subscribe to claim heaps of rewards on a daily basis and unlock various remarkable boosts.
2. Subscription duration: 1 month
3. Subscription price: $19.99
4. Payment: Via your iTunes account
5. If you are a subscriber, within 24 hours before your monthly subscription expires, the subscription will be automatically renewed UNLESS you manually cancel it before then.
6. To manage and cancel subscriptions, please head to Settings - iTunes Store & App Store - Check Apple ID - Account Settings - Subscription.

[Help]
Do you need help?
Feel free to contact us via the in-game Customer Service or send us an Email at: [email protected]
Privacy Policy:
https://gpassport.37games.com/center/servicePrivicy/privicy
Terms of Use:
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Puzzles & Survival App Comments & Reviews

Puzzles & Survival Positive Reviews

Misogyny in real lifeSo, I have some complaints. I really like this game, it’s quite fun and I spend a lot of my time playing it and growing and talking with my alliance. But the characters… this is sad but expected. As seen in so many mobile and video games these days, the male characters are strong. They’re covered in muscles and cool gear and rugged beards. But most importantly, they are wearing clothes that you would expect a rational person to wear during a zombie apocalypse. The female characters are not. They are grossly over-sexualized and unrealistic, especially compared to the male characters. They’re wearing short or open clothes, while the male characters are wearing pants and shirts and other layers. No woman or rational person would wear a jacket unbuttoned with an exposed bra and shorts while in a zombie apocalypse. It seems as if this game was not made with the input of other women, and if it was, it was ignored. I’m sad that in this day and age, in a simple game, you still see things that are only made through the male gaze. All in all, this game has good play and strategy, but it’s a good example of normalized misogyny and sexism..Version: 4.0.83

Hybrid GameThis game is combining elements from different types of games with the puzzle matching and the base building components. It does provide a unique feel to the game play unlike others I've played. But it is essentially a joining of those genres. As far as the interface, the coloring scheme is muted and that sometimes makes shades difficult to distinguish. Such as the coins used to exchange for Heroes. That could be improved a little too make it clearer. In general, I feel like I don't have any idea how much of various resources I have when I'm making purchases. At the lower level I am, it hasn't mattered yet. Being able to join a Guild almost immediately was refreshing, that doesn't typically happen in other games into you've figured out the mechanics. As soon as the Tutorial is done here, you can essentially join a Guild, which makes speeding up the building etc a bonus..Version: 4.0.12

OK but could be better!This is an ok game but the ratings just don’t reflect the game very well. It can appear initially to have a steep learning curve, but once mastered it gets a little boring. You can end up spending more time building your account than actually fighting…isn’t this a war game?! It’s options are very limited when compared to Final Fantasy for example. You cannot send any gifts to your friends other than resources, and even then, only within the same alliance. There is also no option in the settings menu to log in and out of multiple accounts like in most other games! Should you want farm accounts supporting your main account with resources to grow you may find achieving this a little challenging as they really need to be in the same alliance. The main options only allow for one account in each State, there are ways around this, but it’s a pain to do! One last thing, you are encouraged to bind your accounts to google, twitter, or facebook, but be warned, if you do that there is no obvious way to unbind them later!.Version: 4.0.63

Fun game, but needs fixesI’ve been playing for a few weeks, currently level 7, and I have a decent amount of resources... or so I thought until a level 30 decided to attack my town 10 times within 30 minutes and take everything from me. Literally, I have no resources left and I had about 10 million food and close to the same in wood. This is completely unfair as I don’t have a lot of money to buy shields and I’m being attacked non stop by someone who is more than 20 levels above me. The puzzle games are fun, but seriously. If it was a one time thing, fine. So be it. But it’s multiple times the exact same person. It’s like playing clash of clans, being a town hall 4, and being attacked by a town hall 12 multiple times over and over until you have nothing left. My advice, if you don’t want your phone to blow up because you are being attacked over and over again or you don’t have a lot of money to rank up fast, stay away from the game. If this continues, I will be deleting the game tonight. Game creator, fix your game. Nobody wants this bs..Version: 4.0.8

OBSESSED!I’ve been playing this game for a few months now & not a day goes by that I don’t get on at least once (but most likely a-lot more than just once lol). It’s become apart of my daily routine, literally. I love the fact that you can always be working towards getting stronger. Also, i’ve become really close to the people in my alliance. That’s also one of the things I really love about this game. If you can find a good alliance, that actually interacts with each-other, does all the events & works as a team.. it makes the game 100x more fun to play. If you’re on the verge of getting it but you’re just not sure, take my word for it.. you won’t regret it. This is a game that doesn’t get boring. You can always be working towards something. There’s always something to do on this game so you’ll never find yourself bored while playing..Version: 4.0.78

This could be fun IF you enjoy alliancesThis game doesn’t appear to be one you can solo play. I wish that had been in the description BEFORE I downloaded it. They want you to join alliances and you will be subject to people from all over the world & different time zones raiding your site. So, if you put a lot of effort in the beginning...know that it’s easy for strong unscrupulous players to take advantage of new players lack of experience and raid you site for everything. Unless you pay for “shields” that protect you when you’re not on; kiss your supplies good bye. If you don’t have so much free time on your hands to constantly be on playing and fighting off raiders it is discouraging. Ask questions of what the alliances expect from you as a player before joining. If they demand more time and ability than you can give choose another alliance..Version: 4.0.11

Review ⭐️⭐️⭐️⭐️⭐️I really enjoy this game. there are powerful and complex characters you gain throughout the world, and it also has a interesting way of keeping you entertained, you can match shapes and colors while in battle to get powerful attacks, and they also include raiding or aiding other online players with their camps, and you can build multiple camps after you’ve reached level 8 Or higher on your HQ. you can also add friends and form alliances, which is a good way to keep your camps protected from being raided or attacked by other players or stray zombies. I’m also impressed that they included some of the main characters to have voice acted commentary, Most RPG Mobil games don’t provide that, and I’d like to see more of that in the future. I really can’t think of any negative things to say about this game, the only thing I could suggest would be adding more storylines, and to add more areas to explore, some new characters from familiar franchises would look nice in the game as well, and would be a good way to bring in more players. I would definitely recommend this to friends who enjoy puzzles and strategy, or Just RPG zombie mobile games in general, because if they like games like that, I guarantee they will enjoy this one too..Version: 1.1.1

Pay to play!This is undoubtedly a well thought out and developed game. They have worked out an addictive game with a social platform of players surrounded in it with you trying to achieve the same goals. With the twist of competition to be the strongest and mightiest. All while controlling exactly how fast you grow in the game and how long you play by how much you are willing to spend. I have played this game for just over 30 days and met great people all of which would tell you they enjoy the game greatly as well as they pay to play. Because the programmers don’t sell the stamina or energy you need to play by itself it is sold in minute quantities and package deals. That way you spend more and they make more. So buyer beware!.Version: 4.0.71

Don’t understand the hatersI’ve been playing for months now. I would say just about 2 months after it came out. I don’t understand why these people are complaining about getting attacked, losing resources etc. the game is generous with giving out diamonds to buy shields and you can gain a shield everyday. Yes the tutorial in the beginning maybe long and annoying but you get over it. You can do what ya want in the game and protect yourself if you actually pay attention. I’ve only spent $10 and up to level 28 hq almost level 29. They have events to win heroes as well as other stuff. Yes you can spend lots of money if ya want but don’t have too. I also have a farm at level 23 and spent no money which helps build my main account. So try it out..Version: 4.0.12

Kool but not KoolMy Alliance that I join is the only reason I’ve stay this long which probably has been about 4-5 months and has spent over a thousand because everything’s seem like a setup to just spend money, I’m always in situations of training troops and building might the game isn’t much like it’s advertised with the puzzles only in the beginning maybe first couple wks depending on how much your active on it. But like I say my alliance and our relationships keeps me active on here, no matter how much money you spend you gifts and rewards don’t get any better nor anything else in the game. For example if you pick 10 gifts and place on a wheel chart that’s spins and randomly select it’s going to pick in order of the least valuable and your going to run out of chips to spend of course and force u to buy more if you care to get what’s on the wheel that much.Version: 4.0.69

I am addicted.You have to be patient with the tutorial beginning levels. There are so many different aspects to this game, I literally can play for hours at this point. No ads, because at some point a person wants to spend $ to grow faster. There is an entire section that is a match three puzzle with heroes you develop killing zombies as you play. However, you also build your city, can kill zombies for prizes, join a group and help it grow.. or not. Nothing is required. I have played consecutively for over 100 days straight (it keeps track and rewards you for that too). You constantly get rewards that help you in the game. They are working on a comprehensive guide. That is the only thing missing..Version: 4.0.14

Was a great game tillBeen playing this game for over a year was great at first an actual game were money didn’t control how a player got stronger it was a cooperative thing. Yes money could be spent and stuff was affordable compared to most games I’ve play. That’s what attracted me the game a lot fair play for all. But over the past 3 months things have changed dramatically to succeed you need to spend. They run 3 or 4 events at once making it impossible to complete events unless money is spent. They show that you can get these awesome awards but make unobtainable without spending thousands. Arena duel matching isn’t even a thing. Lvl40 maxed out bases vs little 8 bases and and 24 bases isn’t comparable. Troops chips are impossible to get without beating the biggest ppl in arena duals. States are dieing slowly and ppl are quiting more and more..Version: 4.0.83

One of the better pvp builder gamesI typically hate these kinds of games. They’re always fun at first, but before you get anywhere powerful (unless you drop tons of $$), heavy pay-to-win types are busy plundering you repeatedly. This game is the same... except one major thing: You get a ton of resource boost items for completing events and dailies. I mean millions worth. Save them, don’t use them as you get them!! You’ll be prompted to use some of you try to do an action and need more. Those items can’t be plundered, so this way you can grown and evolve even while the pirates are hitting you. It makes this game, out of all the other similar games, actually playable... or at least playable much longer than they usually are anyway. Enjoy!.Version: 4.0.12

Overall, I like it.So far, I have not seen any aspect of the game like the advertisement I saw for it that made me want to download it but it is a fun game. There is a LOT to take in and learn how to navigate right away. There is some help to tell you how to do things so I do like that but I really wanted to play the game I saw in the advertisement where you’re a character in a prison and you have to match icons to unlock the next step and fight zombies along the way. I have not come to a level like that yet and that was the only reason I downloaded it. I’m on chapter 3 and I am hoping that kicks in around 5 or 10 at the latest. We shall see….so for that disappointment, I cannot and will not give this game a 5 yet..Version: 4.0.89

Rich, but needs frequent attentionThis game was not at all what I expected from the ads I saw before downloading it, but it does have a lot going for it. There are a bunch of features included. Map exploration, events, leveling up of troops and gear, pvp, pve - you name it, this app has it. Beyond a certain level, though, players need to log in frequently, and to spend real money, or be farmed. My sanctuary got reconnoitered and attacked repeatedly while I was logged off, until my resources were mostly gone. Relocating didn’t really help, I was just found and attacked again. I don’t have the time and funds to go further. Those with time and money to burn, however, might be able to get even more out of this one..Version: 4.0.9

So if you have moneyI have been playing and enjoying this game for several months now, it has been a great entertainment but I would say its definitely after your money. I have spent some money on this game and a couple times now, and frankly its getting old reaching a point where you are out of resources, stuck on a level until who knows when. It is a cool game though, and if you poke around the screen(s) there are all kinds of bonuses and smaller sub games rewarding character and resource upgrades. So, its sad to say probably wont be spending any more money, and ultimately tire of the game, as one should. So its just 4 stars from me. * PS (I do highly recommend the game for those serious about their games).Version: 4.0.78

My highest praiseThe highest praise I can give this game is that in the 48 hours or so I have had this game I have wasted 7 - 8 hours. Which for me is about 90% of my phone usage. I don’t normally get pulled into a phone game like that. Nice combination of puzzle, fighting strategy, PVE, PVP and building strategy. Just when you start running out of energy or build queues or whatever you move on to another segment of the game and keep going. It is most definitely worth the download. The ability to play without spending any money and no advertising makes this the perfect game for someone like me. Makes me more likely to spend money in the future if I get to a point that I see a character or item I just can’t live without. If you like zombie - download this game If you like gem puzzles - download this game If you like PvP tournaments - download this game If you like cooperative play - download this game If you like building and expansion - download this game Etc. Get the picture. Ps. Some developer has a crush on Amanda Seyfried methinks. Just take a look at Amber and tell me I am crazy..Version: 1.1.1

Fun little turn based fighting gameI am not very familiar with this genre, but it feels like a lot of training and level-farming is needed to get ready for occasional fights. The fight outcome seems to depend on whatever preparation you do beforehand, because during the fight, I think you can only watch. The idea seems to be to turn fights into a process of abstract preparation and prediction. I like it now. Will just have to see how I feel about it in a week or two. There are also fighting alliances, where you can fight other groups of allied players. Seems to be the polar opposite of a fast-twitch shooter like CoD Doom and many others..Version: 4.0.64

Promising gameplay, but the tutorial is too long.There’s a time consuming and mandatory stage of the game telling you exactly what to do with no choice in what order you want to do it or what you parts want to prioritize. It makes you use items you’d rather keep, create matches that aren’t ideal etc. Apart from that, the character’s speech bubbles are horrendously slow. Just show the text and let me read it. There’s no need to reveal one letter at a time. It’s patronizing to assume your audience reads like a kindergartener who picked up a medical textbook. If there’s a way to speed it up, let me know, because it’s still a good game. Aside from the annoyances I mentioned earlier, there is a lot to the gameplay. It mixes aspects of match 3 games, survival horror, and RPGs with a strong narrative element..Version: 4.0.40

Good stuffI play e&p and it’s a lot like it. Still lots to learn but it’s a nice break.Version: 4.0.78

Game goodGame yes.Version: 4.0.12

AnnoyingThis game is fun for what it is, but what it is, is making you wait for things to happen. When you do play, you run out energy. Oh, and apparently there were issues with my troops going AWOL, as during matches, there are so many “hero missing” messages. I jest. The game could do with an editor that is fluent in English to fix some of this..Version: 1.1.1

GoodSuper.Version: 1.1.0

•MRX•Kill kill kill. I am the zombie killing zombies good time waster..Version: 4.0.12

Okay gameI was enjoying playing till I noticed Amber Heard avatar. Horrible person! Game deleted!.Version: 4.0.12

Fun gameIt’s a good spin on a zombie game.Version: 4.0.12

So far so goodOnly downloaded today but it seems pretty good..Version: 4.0.83

Good gameI love yo game.Version: 4.0.89

FunSuch fun.Version: 4.0.83

Great gameGreat strategy game To play with a fun community.Version: 4.0.83

AwesomenessGreat game.Version: 4.0.83

Puzzles and SurvivalGood game.Version: 4.0.83

Good gameI like the game. I like the puzzle aspects of the best and the building the compound.Version: 4.0.83

Fun Zombie CombatTakes a bit of getting used to, but plenty of options and lots of fun..Version: 4.0.83

Great gameA very good game to play..Version: 4.0.83

FunKilling zombies fun.Version: 4.0.83

Addicting gameThere is lots of things going on to keep you on your toes. A great time killer.Version: 4.0.83

Good base builderPlays well on the phone.Version: 4.0.83

Great gameIt’s a ton of fun!!! Puzzles and building!.Version: 4.0.83

Fun but complicated if just starting out.I like this game lots of different quests. Does have a steep learning curve to know what to do. Might be nice to have a tutorial..Version: 4.0.80

Very funQuite addictive. Loving so far.Version: 4.0.83

Great game!Really good game. Hard to put down..Version: 4.0.83

I will need to quit- too memorizing!I play this game too intently cos it’s righteous,.Version: 4.0.83

Love it need PNS annonMost games like this I loose interest in cause you’re practically forced to spend money to advance. I have not found that with this game. Over a year and a half later I’m still playing it..Version: 4.0.83

Keeps ya busyLots to do, better than most idlers.Version: 4.0.81

FunSaw this game repeatedly through ad after ad. But it’s surprisingly fun to play and not overly complex with its world building..Version: 4.0.80

Très bienFun à jouer, assez complexe pour tenir occuper..Version: 4.0.80

Constant crashingI actually really like this game, it would get a much higher star rating if it didn’t crash every 2 minutes 😒.Version: 4.0.80

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 4.0.90


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