PlantIn: Plant Identifier Customer Service

PlantIn: Plant Identifier Positive Reviews

It’s pretty good, but not greatI like the apps reminders and the interface is cute and simple to use, I just dislike that you have to do a little bit more digging to find more information on your plants and that there’s no separation between your wishlist of plants and plants that you actually own (I guess I could just not put things on my wishlist...). The only thing that could make this better is if I could use the pictures that I took of my own plants to differentiate between them in the “my plants” tab (which would be helpful if you have multiple of the same type of plant in different areas because some were having problems that others are not).... but overall it’s a pretty decent app..PetiteaudioVersion: 1.12.3

Best app everTo be honest, I have never developed plants. I already thought that there was some kind of evil eye on me. Whichever plant I buy, it always withers after three months, even if it was a succulent that hardly needs watering. It seems to me that only a cactus would not be wilted, but I do not really like cacti. So I kept trying and this time I got a ficus. I found out the seller all the details about his departure and did everything right, but the ficus also began to fade. I was already completely desperate, but then I found out about this application. I photographed my plant and the experts helped me solve the problem. It turns out this time it was not about me. Pests have started on the ficus. It's good that they helped me to cure my plant and get rid of them. Now it grows further. I hope everything will be fine with the plant. What a pity that I found out about this app so late. I could have saved all the previous plants as well..GawucnfyiVersion: 1.13.1

Very goodI was recently presented with a small money tree. I really wanted to raise him. I watered it a little and exposed it to the light, but it still didn't grow. I tried to change the exit strategy, but it still didn't grow. I didn't understand what was the matter. It took a long time but it remained the same size as it was when it was presented to me. Then I downloaded this application and asked the experts what was the matter. It turns out that the pot in which this plant was presented to me was too big for this and it spent too much energy on the development of the root system. Because of this, Ratsenia did not have the strength to grow at all. They explained to me how to transplant plants in great detail and I was able to transplant it into a smaller pot. Immediately after that, I noticed how it started to grow. Many thanks! If I have any other problems, I will definitely contact the experts with them..ElikopostotiqVersion: 1.14.0

GutI have a few plants, everything was fine with them until I left them to my friend to look after him while I went on vacation. After that, the plants began to feel bad, they began to fade, one of them turned yellow almost completely. I tried to look after them as before, but they did not bounce back, I did not know what to do and what happened to them. I tried to google what they got sick but found nothing. All advice turned out to be inappropriate in my case. Then I downloaded this application, uploaded photos and experts were able to identify my problem. They told what to do in this situation, drew up a treatment plan for the plant and they returned to normal. I am very happy. Thank them for that. Plants have been with me for a very long time and I would be upset if they wilted. I will not leave them to this friend again..Dood1324667Version: 1.14.0

BobAll my life I have only grown cacti. All my other plants were withering away. Even if friends went on vacation and asked to look after their plants, I managed to do something wrong. But something changed and I wanted to try to start my plant again. This time I was serious. I know the problem is that I keep forgetting to water so I downloaded this app for reminders. But then I decided to try out the care plan feature and loved it. It turns out that there are much more nuances than I thought, and simple watering is not enough even if you do not forget about it. I am glad that I turned to the experts for help this time and I will do everything right. Plus, I can be sure that thanks to the notifications I will not forget about the regular maintenance of my new plant. Thank you so much!.ДагРеVersion: 1.14.0

GoodLately, a lot of stress has appeared in my life. I read that indoor plants help you cope and relax. Then I bought my first plant. It was ficus. At first, everything was fine, but he began to fade. I didn't know what to do. And what could be wrong? I looked for information on the Internet and it seemed to me that I was watering it correctly. I tried changing the watering mode but it didn't work. Then I downloaded this application and it turned out that the whole thing was a draft. My plant was standing right in front of the air conditioner and the cold wind was hurting it. It's good that I found this out. I moved it to a different location and everything worked out. I am very glad that everything was resolved this way. Thanks a lot for your help. Hopefully, my life will be less stressful thanks to this app..Htbk572Version: 1.14.0

👌I was recently given an orchid. I have wanted this flower for a very long time. I really liked that. I was told how to care for it and I tried not to water it too often. And everything was in order, but then healthy buds began to fall off. I was very upset because I wanted the flower to bloom. I asked my friends for advice, but no one could help me. Nobody faced the same problem as me. Then I downloaded this application and I was told that it might be that the water I was using was too cold. Water for irrigation should be soft and at room temperature. It is true, I took water directly from the tap and did not monitor its temperature at all. I tried to defend the water and then the buds stopped falling off. I hope when new buds grow, I will not repeat this mistake. Thank you very much. I didn't know that this happens..Ivanoch1973Version: 1.13.1

CoolI have an indoor potted citrus tree (grown from seed) that has a great sentimental value for me but that I have cared for improperly and it has been in very bad shape. I have somewhat improved in my care regiment and it has recovered but growing very tall and spindly, and now it has reached some 180cm in height and bumping in the ceiling of the windowsill. I had so many questions. Should I prune the plant? Or transplant somewhere outside? How much light and warmth is necessary for the cutting at this stage? I keep it at the windowsill but the light is muted and the weather cold. Would adding artificial lights help at this stage? I tried to find answers on the forms but to no avail. Then I downloaded this app and found all the answers I needed there. The experts explained to me in great detail everything that interested me and made a plan for leaving for the future. Many thanks..LandhcnVersion: 1.14.0

Monstera has been savedI have recently purchased a monstera adansonii. It was reduced as the plant has suffered some heat shock in a cold shop and some of the leaves were browning/yellow and crispy. I didn't know how exactly I could help and what was the best way to get this plant healthy and thriving again. Did I need to completely cut off all leaves that had damage on them? Then I downloaded this application and experts helped me find the right care for my plant. And everything worked out! If not for them, my plant would have died. But they picked up the right care and told me how I should look after him. They said it would be best to cut off the damaged leaves. At first, I was afraid to do it, but now the plant has put out a lot of new leaves and looks great. I am very grateful. Now I have a green friend at home..Camerina ThomassinqwVersion: 1.15.2

👍👍👍I always admired Morgan's sedum, where I accidentally saw: in someone's window or offices. But somehow I didn't have to "get to know" him better. And suddenly a friend brought me such a long-awaited plant. As it turned out, he was simply thrown out, because the appearance of the plant left much to be desired - the stems were half bare, and the needle-leaves crumbled, it seems to me, from one glance. I knew that I could not save it on my own, so I turned to the experts. I was prescribed a detailed plan for this rescue, I carefully followed everything that was advised to me. And after a while, the flower came to life! It has changed right before our eyes. I'm so glad a friend found this. Thanks to the experts for helping to revive this poor thing. Now he pleases me finally in my house..павстьбVersion: 1.13.1

HiI have a colleague at work, she is fond of growing house plants. She talked so fascinatingly about her hobby that I also got fired up with this idea. But when I bought myself a plant, it got sick almost immediately. I didn't know what to do. I turned to my colleague for advice at first, but it turned out that she herself is not very versed in ratios. She just used this application and on her advice I also downloaded it. Experts analyzed my problem and found ways to solve it. They also helped me draw up an exit plan and now I'm not scared. I am sure that if I have any problems with plants, experienced experts will immediately help me to solve them. I bought a few more plants and I hope that I will become the same avid gardener too. I'm already in anticipation..Flesh8765Version: 1.13.1

GoodI bought a house plant that was labeled as Calathea a few months ago and it was doing fine. I recently moved house and therefore moved the plant's position and it's started dying! The plant was floppy, the leaves were dry and shriveled. Some stems have dried up completely. I’ve googled it and I was not even sure mine one was a Calathea as it didn’t look like the photos. I’ve tried to care for it by myself but have not seen any improvement. Then I turned to the help of this application and experts helped me find the right care for my plant. They told me what I was doing wrong and how I can fix it. Thanks to the fact that I followed their advice, the plant came to life and looks like it is even going to bloom. Thanks to the experts, they helped me a lot..Elena Zakharova87Version: 1.13.1

Use the app but—- (year 2021)Pros: - You can google what type of plant you have and then type in the plant’s name in the app, enabling you to find your Heath care for the plant. -you don’t have to pay for the basic steps on how to take care of your plant. - the app has a search tool with a wide range of plant types and such. - you can ask questions through email Cons: - you have no idea what specific rotting plants look like -I would prefer more images on the plants -the camera inspection thing doesn’t work. I have a senecio succulent but the photo captured and registered it as a type of purple flower???? Basically, camera recognition is wack. - depending on who you are, you have to pay for certain things. Some are just my opinions and preferences but mainly they are all facts. Overall the app seems to be pretty good so far so yeah..YesImOKVersion: 1.15.2

Missing features that would be importantI got the year subscription, thinking That the additional features would have been more developed. I was disappointed to find that the cure disease diagnoses for all plants are pretty close to the same. Which is fine, because that part seemed a little too good to be true. The part that really upset me is that not one plant care description notes the light requirements for the plant. I have had to look those up on google. Which for a plant care app, is pretty disappointing. If I could, I would get my money back and invest it in another app. That being said, the care reminders are helpful and the identification feature works pretty well..ChloeDaemonVersion: 1.11.0

Love this appI have spotted this large, soft black mark on my peperomia plant. I couldn`t find any information online. I was depressed. Then I downloaded this application and experts helped me find the right care for my plant. And everything worked out! This is the best solution. I bought the pro version and consult about all my plants. I didn't know I was making so many mistakes. Many of them bloomed for the first time. I'm very glad. Real professionals work here. Thank you so much. I also really like the reminder feature. It helps a lot for forgetful people like me..Dominican953Version: 1.14.0

Works for meI’m not sure why all the negative reviews. This identified 95% of my plants. I like the reminders when to water. Some improvements could be made to help automatically diagnose common problems as you take progress pictures (such as more or less light, water, etc). Another improvement would be the ability to create specific growth plans for each plant like when you should repot, trim, or propagate..EnthuzyVersion: 1.13.0

Plant helpThis plant app is simply wonderful, it has a camera to take pictures and scan it to determine the plant, this app give you the ability to research plants and to care for them. Being able to get information right on hand could help determine my possibilities of what type of plants I want this app is amazingly helps with decision making and all..S_bird cheep cheepVersion: 1.13.1

Great app but out for your money hardApp does have some useful functions but you need to pay to use different parts of the app. Not to mention the 5 upselling pop ups i recieved when i first opened the app. The app provides a good description of common house plants. That which you can google with no problem. Initially I downloaded this app for diagnosing purposes but after paying 7.99 for the app, i didnt find it fair to pay another fee to use what the app initially promises to do..AmybeetchVersion: 1.15.0

Subscription ads do not closeWhenever I try to add a plant to my list, the ad for subscription pops up. That’s all fine, but when I press “skip” to close it out, it does nothing. Every other option works but the option to skip. I have to force close the app and reopen numerous times while using this app. I understand the need for ads but this seems predatory and quite frankly disrupts the ease of use of this app..AlharriVersion: 1.15.5

I haven’t had enough time to see if it’s helpful yet. Good news the plants still aliveHaven’t used it for long enough.Hospice home for plantsVersion: 1.14.4

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PlantIn: Plant Identifier Negative Reviews

I’ve asked for money back haven’t got itI’d like my money back and to change the stars. It told me It didn’t recognize ANYTHING 100% of the time. Then the ones that I triple, quadruple checked finally came back as the w ring species 9/10 times. Other than simple things Like Basil (not not specific branch of species) same with every other plant I looked up off my own- I have many! And they ALL said they didn’t know what they were until in tried and tried again just to find they were rarely partially right. Why try at a Plant hobbies app if you’re not into it? Plus the app gives you zero to little help on what to do if you’re actually looking for further information for your plant other than giving a water. Even then... identify your plants and it will show you when to water FROM THAT DATE... no other information. A plant app could always take about propagating, shearing, giving, diseases. But it gives a range of not much for $50?.JaxabooVersion: 1.9.1

If you don’t buy the subscription, the app is worthlessThis app stalked my IG feed so I thought I’d try it. The app is free but some of the features within the app are not. For example, to determine the type of plant you have, is free. However to determine how to care for the plant requires a subscription. I didn’t buy the subscription. Unfortunately because I didnt buy the subscription, the app no longer functioned properly. The app would no longer allow me to use the function to tell me what type of plant I had and instead the would simply freeze on the subscription page. I would close out of the app all together and log back in. I did this several times but to no avail. I would take the picture of my plant and ask it to tell me the type and instead it would take me to the subscription page and freeze there. This app isn’t worth the trouble hence my one star..T. SmallVersion: 1.11.2

Save your moneyIf you’re curious like I was, do the free 3 day trial so you know what you’re buying. I was tempted to do the $50 one-time lifetime subscription (loads cheaper than $40 every year, right?). But thankfully I decided to try it out beforehand. First thing I tried to do was snap a photo of my senecio to identify and it failed. It thought it was a Calla Lilly. I searched for the plant type since I did know what it was, and have been having trouble with it. The photo-taking to identify problems was not helpful. So I figured I’d try the “ask a botanist” feature, only to find out that costs extra beyond the subscription. Sorry, no. I’ll just stick with trying to google my issue. I may have kept the app if the ask-a-botanist feature was included with the subscription, otherwise it doesn’t warrant a subscription model, maybe a one-time purchase of $5..Reb8198Version: 1.14.0

More like a waiting period than a trial periodI signed up for the 3 day trial, because I was super excited to see if an app might really help me not kill every plant that finds its way into my home. However, there is literally nothing you can do during the trial period. Assuming you water your plants on day 1, which is the only option if you expect to use the watering schedule in the app, you won’t water them again during the trial, so you can’t see how the app helps you remember to water. If you try to diagnose a plant or ask a question about one of your plants, you get a message that says you must wait until the trial is over and pay for a membership before using that feature. It might be a cool app, but I’ll never know, bc I won’t pay a chunk of change for something I don’t even know if I’ll like. Big disappointment..Urbanhippie12Version: 1.15.2

Waste of money!I downloaded the app for help in diagnosing the plant I received from my work when my mother passed away. I wanted to replant it but didn’t want to kill the plant if I needed to wait so I tried three separate times to determine what kind of plant it was and it gave me a different type of plant each time. I don’t have a green thumb so I relayed on this app to help me because I didn’t want to lose this plant. I subscribed for the first week to see if paying for a week might help in this plant diagnosis and it didn’t. I turned right around and canceled my subscription but yet I’m still being charged the $7.99 and when I try to check my subscription status in the app, it just says “cancellation initiated” and won’t let me go anywhere past that point for any date of cancellation or confirmation. I just wanted help instead got another app after money..KrashKrissyVersion: 1.15.8

MehOk so I was recommended to use this app so I can take better care of my plants. First it totally helps! I’m such a better plant mom simply because I know when to water.I believe the reason is for the reminders. In hind sight I could have set up reminders on my phone and saved the heavy price tag. The rest of the app is not really used. I frankly regret purchasing it. This app could be so much more!!!! They need a strategy, a solid roadmap with useful features and partnerships. Also, I get ghost notifications to manage my plants and when I go into the app there is nothing to do. Funny... is this a way to boost the data on app usage so it looks better than it is? I’m underwhelmed with this app. Hoping for someone to take the reins on this and improve it..TechyTaraVersion: 1.15.6

I downloaded the app to see what’s it like. It immediately wants you to choose a subscriptionI downloaded the app to see what it’s like. It immediately asks you to choose a subscription. I bypassed all that to, again, see what it’s like. I used the camera to scan a plant and identify it. I choose a plant I already knew what it was. It incorrectly identified it. So I tried again thinking maybe it wasn’t a good scan. It identified it incorrectly again and it said it was another plant from the first scan. So I’m thinking you have to sign up for a free three day trial where you have to put in your credit card info that will automatically start charging you if you don’t cancel before the three days are over. It would have been nice to just see the basics with no strings attached..Mzmee89Version: 1.10.1

Subscription ScamWishing I could rate this zero stars. While trying to diagnose an issue with my African violet, I decided to give this app a shot. In order to get any feedback specific to my plant, I had to sign up for one of the premium subscriptions with a “free trial.” I signed up, tried their diagnostic tool, and found the results to be utterly useless so I immediately canceled my subscription within the app. Three weeks later, the in-app cancellation section still lists my cancellation as “initiated” and they have twice charged me the $7.99 weekly subscription fee. This app serves up generic information after promising personalized recommendations and maintains scam-like subscription management practices. You’ll get better results with a Google search and save yourself a headache in the process..Lizzie AmundsenVersion: 1.15.5

NahhhhhIf you click that you don’t want to subscribe, they surprise you with an offer for a year for $20, but somehow they don’t include the 7 day free trial. So then you use the app and it’s not that great, and you’re out $20. Not a very big database ( I had to request info on more than half of my plants, still no response back), not a user-friendly flow (1.the photos you take of your plants are not displayed, you have to find them after clicking on their stock image of your plant, 2. When prompted to water plants, you have to swipe left several times, past your already-watered plants, to get to your unwatered plants in order to click a little “watered” button.) Overall a waste of time and not informative at all. I’d love a refund if the developers see this..MattwilliamsproducerVersion: 1.15.1

Plant diagnosis won’t even let me take a photo to identify.I am on the side of thinking this app is probably a rip off. It won’t even let me take a picture to use the disease identifier. I e-mailed the app about this issue and no one ever even got back to me. I was trying to see about the app during my free trial and nothing I wanted to use worked in the app. Seems like I got ripped for my money. I would like my money back - seeing as I couldn’t even really try the app out during my trial period. How do I go about getting my money back? If my problems are handled and I actually am able to use the app, then I’ll come back and change my rating, but until then, it’s a one-star. I would put zero if I could, but it won’t let me rate it that low..Alexandra ArellanoVersion: 1.12.3

UselessI have roses with a disease. Took the pictures and loaded them to the app. Of course you won’t get an answer without subscription. I suscribed and it gives me a generic list of plant diseases not related whatsoever to the pictures I uploaded. This app is a total waste of time and a scam. Meanwhile my roses are dying... Update: to cancel your subscription you have to go to your iPhone settings and cancel the subscription from there, not just from within the app! Another thing that shows me these people are dishonest. They make you think your subscription is cancelled within the app because it says: cancellation initiated. But really it is a trap in making you think there’s nothing else to do to cancel. Meanwhile my roses are dying and they keep making you pay!.AjfreeooVersion: 1.15.0

MisleadingIt did okay at identifying plants, but I didn’t get to use any of the other features before my 3 free days were up. The app being free but with “in app purchases” is extremely misleading as the app is useless unless you subscribe. I would be ok with paying for advice or diagnosing disease, but it’s an extremely expensive app to simply track your plants (and not even the easiest to use as there doesn’t seem to be a way to easily tap multiple plants at a time for watering, for example). I was very excited for this app- it looked useful and the interface was pleasing to look at, but I am just very disappointed now. I would not have downloaded it if I had known there were no features available in the free version..Amari.cVersion: 1.14.3

TerribleI started the three day free trial because I have a plant was dying and I wanted to see if this app could help. Snapped a picture and it gives you three generic options related to garden pests this is a house plant. It then gives you an option to ask a botanist. you think great, much better than auto generic response and you get a real person who can look at the photos and give you a real answer. You fill out your question you take pictures of your plant. And when you go to submit your question it asks you to pay more money a lot more money. The app is terrible if I needed to pay money every time I clicked anything what is the point of the three day free trial? You literally could not diagnose a plant..Shanes4747Version: 1.15.2

Can’t understand this appI do not understand why they charge for this app! After I paid full price for the app, the only feature unlocked is a watering schedule and the ability to scan plants and get generic plant identification and care suggestions. When I did have more questions and wanted to reach out to their botanists, I was met with ANOTHER paywall and a message saying that I should be grateful that their *premium botanists* usually demand $200 an hour for their services. Other people have asked me for my review in person and I can tell you what I told them: get yourself a weekly reminder to water your plants! It is free and offers the same functionality that this app does.TlagnhojVersion: 1.15.2

GarbageThis app is garbage it didn’t scan any of the photos and actually knew what plant it was even like Jade, The diagnostic didn’t read or the screen was black below photos where the description of what you should do is the free trial is lame because you want to just be able to ask a botanist because the app knows nothing about your plants and you can’t do that unless you spend $20 I’ll just go to the plant shop and ask for free. Pretty pretty much is just a calendar maybe to remind you when to water because you input when you watered it’s not actually analyzing the plant and telling you what that plant needs exactly. It’s just going off of basic plant knowledge but you could just Google.LibbEZVersion: 1.14.2

NO FREE trial - Charged $7.99 even though I cancelled on Day 1 of 7day Free TrialI downloaded this app for the 7 day free trial. It was a good app, but it didn’t have the feature I needed. I also didn’t want to pay $7.99/week for this app, so I cancelled on the first day of the free trial. The cancellation status was listed as “initiated”. I texted them to say that I expect this to be fully processed before the 7 days was up, but I got no response. My card was just hit for $7.99. I will contest this charge with my card. Do not download this app unless you are okay with $7.99 to try it out. Also note that it’s not a flat $7.99. It $7.99 PER WEEK. Ridiculous for info you can find on the internet or at your local plant store for free..PaWordsmartmamaVersion: 1.15.5

Sketchy billing for glorified Google searchSigned up free 3 day trial. It couldn’t identify my common houseplants and when I scanned the plant for disease, it just gave me a list of possibilities and the symptoms didn’t really match up. Seems like a more expensive and less effective Google search. Tried to cancel my trial only to find that you have to message them through their “feedback” messaging (not live chat) to request cancellation. Says the trial is 3 days but it’s actually only 2, because the billing terms say that you have to cancel at LEAST 24 hours before the trial ends. Hoping I see a cancellation confirmation or a refund soon….JayRyleeVersion: 2.0.0

Can not edit plant historyThis app is great, with one glaring flaw - you can’t edit plant history. I accidentally added a photo of the wrong plant to one of my plants, and now I can not remove it. Also, if you mark that you watered a plant by accident there is no way to edit that, which makes the watering reminders essentially useless because they will no longer be accurate. Editing capability should have been built into the first version of this app, and I can’t recommend the app until this feature is added. Once this feature is (hopefully) added in, I will be editing my review to be five stars..PoonchyVersion: 1.15.2

Will charge you after cancellationAfter downloading and trying the app, I immediately cancelled it. The basic services told me less than what I could research online. My cancellation was well within the free trial window. The app said the cancellation was “initiated” for the next 2 days before I was charged. I have tried contacting customer service 4 times with 3 different methods and no one has responded. I am frustrated I was charged and angry that no one has responded to my several inquiries. They have terrible customer service and I don’t recommend trying unless you certain you want to pay for this..Dar_skyVersion: 1.14.4

Do not recommend. App ok, subscription badI started the free trial to test run the app. I work in a greenhouse, so I haves lots of plants to play with on a regular basis. It worked decent on them. I didn’t intend to have the app very long... I just wanted the free trial to see what it could do. My main problem is that I cancelled the subscription a week ago, and it’s stuck on “initiated.” They keep charging me. I do not recommend it for that reason. If an app has to get you stuck in a subscription cycle with no easy release, it’s a trap. If they didn’t do that, it would just be ok..RgroverVersion: 1.15.2

Wont let me cancelI should’ve known it was a fraud when I saw it on an ad. I would give it zero stars if I could. One of my plants wasn’t doing well so I figured I’d try this app. The diagnosis was so far from correct. It also said there was a free trial and then you can cancel within that time, I tried to cancel it but it still says active and cancelation initiated and I got charged. 7.99 a week. They just try to get you to give them 7.99 before your cancel goes through. This app is taking advantage of all the plant parents that came out of this pandemic. DO NOT DOWNLOAD THIS APP! It’s not useful and they’re just taking your money for free..KkashleyVersion: 1.15.5

Cancellation doesn’t work, you will be charged!I downloaded this app thinking it will work well and also cos it said easy cancellation. I cancelled the subscription a few hours after downloading as it just can’t identify the plant & the disease of it. The status remained “initiated” from the same day i downloaded it up until the end of the free trail —SO I GOT CHARGED $7.99 to cover a month. Up until now, the status is still initiated and customer service never replied again via email and so i’m still subscribed. Need to call Apple now to handle the cancellation and revert the charges. Poor customer service & product design..Fkskss1258Version: 1.15.3

Advertised as free but it’s notI installed this app as it was advertised as free but when I went to use it, it asked me to signup for a weekly subscription for $7.99 with first week free. I signed up and then cancelled it immediately. But guess what? Their cancellation screen doesn’t work! They auto-renewed the subscription in a week. When I went back into the app to see if my subscription is still active, it is not. My cancellation request is in “initiated” state and pending cancellation! There is no way for you to cancel the subscription once you signup. I have reported this to Apple. Let’s see what.Venmo-usrVersion: 1.15.0

Doesn’t seem to work well for outdoor gardens?I downloaded this app to help diagnose a couple issues in my vegetable garden, and it doesn’t seem to provide accurate information. I used the the diagnostic feature multiple times with different images of my pea plants (I have 8, used different ones, different angles, different portions of the plant) and the app gave inconsistent feedback as to what could be the issue. The possible diseases listed gave great info about those issues, but the “Signs of Damage” for each disease were completely off base with what my plants were exhibiting. Tried again with my tomato plant and had the same outcome. I can’t justify paying a subscription fee for a product that doesn’t provide accurate and consistent information. I’d rather sift through Google, or call my local nursery to hopefully find information and help for my garden. I canceled my subscription and deleted the app..Tricia_ArleneVersion: 1.15.1

If I could give it zero stars I wouldI am VERY disappointed with this app. The advertisements make it seem like the app truly diagnosis issues with the plant. Every plant I have tried to diagnose comes up with the same “ideas” and they do mot match at all. Example: bugs, mites when there is clearly NO bugs or mites what so ever. Plant identification is not great. And on top of that to email a botanist it is an additional $20?!? I feel very ripped off even paying $50 for a lifetime subscription to an app considering I get the same service for free via google. Very very misleading marketing and very very let down by this app..Candi_crushVersion: 1.14.4

Fraudulent chargePLEASE READ. If you are looking to try this app out for the 3 day free trial and want a guarantee that you can actually cancel within that 3 day window without being charged, DONT DO IT. I cancelled my membership after 24 hours and it still says it’s pending after 3 days, AND I was charged the premium membership price. There is no where on the app the contact them or change billing info once you’ve signed up. THIS NEEDS TO BE FIXED. I’ve disputed the charge with my credit card company but my membership still says cancellation is pending. Not happy at all..NickithehippieVersion: 1.15.2

Definitely not worth itYou have to just full on pay the $50 with no trial if you want that price. It’s a ridiculous amount to pay for an app that does not do a lot. It only identifies half the plants right and that’s after multiple tries. Any diagnosis is weevils which is not it at all. I’ve tried 10 or something times with different plants and every time it’s weevils or ask a botanist but that costs an extra $29 on top of the $50. The app isn’t super easy to use for keeping track of stuff. I would definitely not have paid had I been able to try it first..RandomZeroVersion: 1.14.4

HahahaThis app is garbage. It wants you to pay a ridiculous amount before you can see if it actually works properly but luckily you can get past that but you have to watch an ad in order to do that. I then scanned a lilac in my garden to see if it worked properly NOPE it identified it as a WEED!!! I tried a Lily again a WEED!!! So I said let’s make it super simple it could not even recognize a fully bloomed ROSE BUSH!!! Not even just a rose there are hundreds of diff roses but It could not even identify a basic rose! Let not forget every time you take a pic prepare to watch an ad I’m going to look for a new app..Rab1920Version: 1.15.8

TerribleI’m not sure what everyone is talking about. The app literally doesn’t work in the sense that it tried to give me results and then when I click for that result it shows it to me for one second and then automatically scrolls back to make me click again in an endless loop. I can see that it’s trying to diagnose my sick plant but it’s telling me there’s some kind of insects yet the plant has no insect problems so it’s not even a proper diagnosis. $50 bucks? Really?! I’m not even sure how this made it through the review process for the Apple store. I asked for a refund I hope I get it..Just Don't ~Version: 1.15.0

Run away from this scam!!!I got this app through an IG ad and was excited to try the 3 free day trial. First of all, the app didn’t recognize the plants correctly - Google lens did a much better job. Secondly, it doesn’t even carry a lot of plants for what I could gather. And lastly, as far as actually diagnosing the plant’s issues, it didn’t help at all! And most importantly, it advertises a THREE FREE DAY TRIAL, but it’s TWO DAYS!!! It charged me within two days and they have a contract with little letter “explaining that it will charge 24hr before the end of the trial.” But it advertises THREE days! False advertisement! Scam!.Wonderwoman519Version: 1.12.2

I want a refund, no answer from costumer supportI downloaded the app, it didn’t work for most of the plants I tried to identify. I thought maybe bc I’m in Latin America this app is not updated with the local plantes here. I immediately wrote costumer service to ask to suspend the trial and subscription. After 2 emails, 02 IG messages no response, nada!! I am writing this review to see if this way I’ll finally get my refund!!! Not having optimal costumer service definitely hinders future trials of new apps. I’ve been mailed you 5 times, not a technical issue please refund my money!!.Mros68Version: 1.12.3

Email Spam!I signed up for the free few day trial. I decided I didn’t want to continue so I cancelled the subscription. Every since I cancelled I have gotten an email every half hour that says the following. There is no option to unsubscribe from the emails so I now have 18 + emails over the last few hours with the exact wording. STOP EMAILING ME!!!! I finally moved the emails to my junk folder so I don’t have to see them come in, but seriously people! Fix your issues. “Thank you for choosing PlantIn. Just a reminder that your subscription will expire tomorrow.”.Jeno19Version: 1.15.8

FineIt’s fine. not as good as they’re saying in the description, and definitely not worth my 45$ dollars. the AR scanner worked for two minutes than i was obligated to identify my plants with pictures. also, they couldn’t identify some of my plants or didn’t identify them correctly, multiple time. i had the 3 days trial, it’s been 2 and half, and i already have been charged. i would like a full refund please. did not satisfy my expectations and needs..PhylentropeVersion: 1.3.0

It’s not freeNot free and this suckers charge automatically.R1331435Version: 1.10.1

Very limited data base and asking for help costs cash!I’ve tried a few of these apps, I grow mostly edible plants, vegetables and the like. Database of identifiable plants is low. I went as Far as putting a white paper behind the plant so the leaves and such are as clear as possible and it still mis-identifies about 40% of the time. Asking an expert costs 40$ even with premium service which I got on an absolute impulse since I’m having some garden issues I haven’t had before with mold or disease. I’m going to stick it out since I payed for it and see if it improves but as of this date I absolutely do not recommend. If you are looking to have a schedule for watering your plants go look elsewhere. This advertises as a fix any problems app when really they just seem to need to fix their own problems. -Bad identification. -very very basic info easily found online. -$40/per for and sort of useful in app asking of an expert. Disappointed but committed for a short time..CozzackVersion: 2.0.0

Fraud!!!!!!They charge you even after you cancel a subscription. Don’t download this app if you don’t want to be charged for a useless app. Sent them a message and no one replied. Thieves!!!!!.Briefy25Version: 1.15.2

Took my moneyI started the free trial when I got the app to try it out. Decided it wasn’t my thing and tried to cancel before the 3 day free trial was up and I got charged for an app I don’t use. They still haven’t let me cancel my subscription and I’m still paying. I sent an email and still haven’t received a reply..Amy1725Version: 1.15.1

Not recommendedHeard about this app and the idea is awesome! Tried it out and you get 3 plant scans free. Okay it’s a pay for app and I’m trying it out. Was really disappointed in the accuracy but I could deal with that. 2 stars because of the toxic design. I get it there are ads, but the ads are 4 layers thick and keep offering you lower prices. So if I paid right away I get a worse deal??? And if I close an ad another pops up IMMEDIATELY 3 MORE TIMES. Will never support this structure..Manifestor MontyVersion: 1.13.1

Not worth itI hate when apps make you sign up and only than reveal it will coat you money. After giving them my info and deciding not to pay their subscription i Dont like the idea that they have my info. Why would you need my info if i deleted the app and will never pay you? To send me spam? Great. You should make it clear its a paid subscription before you make us give our info. Booo.RonskibruceVersion: 1.14.3

Pretty uselessWas really excited for this app, but it’s basically just a plant wiki with calendar notifications. The plant scanner didn’t work - only identified 1 out of dozens of plants - tried multiple times in various light conditions without anything in background - nothing worked. Also, you can only track care in the moment. If you water and forget to note it in app, you can’t go back and correct making the tracking and watering notifications out of sync with reality and useless. I deleted the app after a couple weeks..JJLJ-92Version: 1.14.3

It doesn't detect deseases of plant!I installed this app based on an ad which showed a desease on the plant detected. I think the idea is brilliant and useful however it didn't work. Gives an error for anything I scan. Seems like its fake because it doesn't even try to detect the desease from the photo and then say I couldn't find it. Also when you install it keeps making you to pay for the subscription and if you cancel gives you a cheaper offer but its still expensive. I canceled from all and it went to the page where it said you can go premium to see without ad and the option to take image and detect desease was working. Don't install waste of time and lied in ad..Farzaneh89Version: 1.14.1

Doesn’t workCan’t even get past the continue page to see how the app works..Hoshiko3Version: 1.14.0

Didn't work. Can't cancel subscriptionI'm on day 1 (hour 1, really) of the subscription, and I cannot cancel it via the app. Please cancel it on my behalf because I DO NOT want to be charged..Daniela161Version: 1.13.1

Not the greatestAfter I put in the information about my plant, it told me to water my tiny dwarf sunflower once every ten days with multiple gallons of water. This would definitely flood my plant.. especially since the little pot I have it in won’t even hold one gallon. I might be reading this wrong, but after a few days of checking the app, it doesn’t seem like it :( I’ve also seen from experience that when I don’t water my plants that are directly in the sun often, they start to look a bit sad, but maybe that’s just me? I also want to add in that my plant is doing well :) and I downloaded the app to see if I could improve anything, but I probably won’t be using the advice 😅.Tiny monkyVersion: 1.13.1

Not goodAs others said, not as good as they say..AdrimanoloVersion: 1.13.1

DéçuJe croyais que le site était en français mais les 3/4 des renseignements sont en anglwisv.Carmen1410Version: 1.13.1

Manque de transparence et d’éthiqueEssayer gratuitement sur trois jours après on vous facture !!! Sérieux ? En plus ça dit app gratuite au départ sans la mentions achats intégrés..GREEN2SOURCEVersion: 1.13.1

InaccurateBullshxt app don’t download !!!.Mariah64Version: 1.13.1

Shady app automatically charging you for a subscriptionApp clearly shows an option for a trial yet when you create an account and click on the trial I see my card is charged the Lifetime subscription fee of $279.99! No option on their site to cancel nor provided through the app. Had to call Apple to request a refund..Kaiwan MVersion: 1.13.1

Basic appI’m disappointed that I paid 135$ for this app and it doesn’t even has the most basic plants. I submitted the new plant but in that case they should be paying the customer as we’re building their data base. Also, plant decease gives you all the possible deceases of that specific plant, what u can easily find in google. Disappointing.AlexPlantinVersion: 1.13.1

Doesn’t recognize the plantI have a hibiscus and the app doesn’t recognize yet.NneBolenderVersion: 1.13.1

I regret buying thisI got it for the plant identifier but the one for the competing app Planta delivered far more precise results. I hate that I can’t replace the generic plant photo by one of my own for my plant library...The diagnosis tool isn’t very precise and didn’t solve my issues, but the one from the competing app did. I bought the lifetime because there was no free trial version and honestly, I think I’ll keep it around because I bought but I don’t know how to make it useful for me to be honest. The other app worked better for me and was cheaper overall..ShortstiltsVersion: 1.11.2

Bad badThis app even after u cancel before they bill u will still bill u even tho the app is not even on the phone but it keeps trying now has caused me not to be able to down load apps for myself cuz it has tied up my credit card and had tried to bill me 5 times at 43.95 every week so now it’s much much more for what? I don’t have the app.... buyer beware! Not good for purchase if u don’t keep it..Hofmann85Version: 1.13.1

Too expensiveTell people how much it costs before they download the “free” app and you make them create an account. I don’t know how this has 4.5 star rating if all the reviews I see are negative. Deceptive..MissLeeLoo87Version: 1.12.3

Don’tThe app couldn’t identify several plants. When using the disease diagnosis all the plants had the same ailment, even after several tries using different angles. Definitely do not buy this. I’ve asked for a refund three times and have not heard from them. Terrible..Grh HD ihddhklbnwVersion: 1.12.2

HorribleIt says it’s free but the only way to get a diagnosis is if you subscribe to billing..FindingxenVersion: 1.12.2

Have to pay in order to do anything.Make you sign up for an account and then they ask you to subscribe monthly or to do a one time payment. Why can’t companies tell you before you make an account that you will have to pay so much money. Won’t ever find out if this app is good because I refuse to pay absurd prices to check if my plants are doing okay once a month. Figure it out..AppleFigureItOutVersion: 1.12.0

Horrible customer service!!!Don’t even sign up for the free trail. I did and cancelled prior to the trail ending but there was an error on paypal’s end and I was still billed. I contacted paypal with the screenshots showing I cancelled and within minutes I had a nasty sarcastic email from Ann..JessWil2021Version: 1.12.0

I added this to my phone and they took my money even tho it said free trialYou just took like 40 dollars from me for this stupid app. It said 3 days free trial and then you just charged me..Birdi1993Version: 1.11.2

Where are my subscription settings?I don’t see where the subscription/ billing settings are? I want to cancel my free trial before being charged. Then potentially change to a different billing period. Can’t find it anywhere..Plants1010Version: 1.11.0

I don’t even want to rate it a starWhat a scam! I sent them an email asking for a refund and they haven’t even replied! PictureThis is so much better of a product..Salmeida_20Version: 1.11.2

Not a free appThere is a subscription fee they don’t tell you about before you download. They hit you with the fee after you download it and before you are able to do anything with the app. Would be nice if developers could just be honest and say that in the description so people aren’t wasting time downloading an app they don’t want to pay for. The payment are not apple issue it’s in YOUR app!!! Take responsibility for the app YOU developed and stop blaming Apple. If it was Apple charging it wouldn’t be a free app- quit lying!!.FreedomMacintyreVersion: 1.11.2

ScamDoes not identify plants correctly and will charge you (my Face ID automatically accepted the subscription without me even noticing). The cancel subscription feature does not show up, and I had to call Apple to deal with this. Beware, this app is a scam..Nina67676789Version: 1.10.1

No greatIt doesn’t identify the plants.Maleaf76xVersion: 1.10.0

UnsatisfiedThe free features weren’t enough to entice me to even bother with the trial. I tried it out on my forty+ varieties I keep, and there were enough errors to make me wonder if a plant lover had any involvement with this app at all. I definitely suggest working with the “free” version and the identification aspect (it was incorrect numerous times) to encourage purchase..Tetsuo_UnsagiVersion: 1.9.2

Not to shabbyPrice is extremely over rated, cant even open without a credit card,in my opininon anyone who wants your credit card information before even showing you the product has surely something to hide.Even if you would buy a car they will still let you test drive it first. Simething to keep in mind app creator Half price sale for 69$ , you gotta be kidding me hahahahaha Half a star because i did not get past the front page..PowerHouse420Version: 1.7.1

UselessStarted the free trial that only lets you identify plants. There's no way to do a diagnosis. You're better off with a free Google search, trust me!.Nebuleuse3Version: 1.6.1

Standardized Lilac BushesI just paid for this app. So far, not impressed. I took two photos of two identical Standardized Lilac Bushes and the identifier shows them as two totally different plants! ....French Country GirlVersion: 1.5.0

No correct identificationsI got this because I have a mystery plant, but it didn’t help to identify it. I submitted two different pictures of the same plant and once it said umbrella tree, but it’s leaves are shaped nothing like that. The next time it said Lilac tree, which was just hilarious. I tried some plants that already knew and the identification was all wrong. It seems like the app just makes random and inconsistent identifications. Too bad, as I really want to figure out what this plant is..Jam123353Version: 1.3.0

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