Cinnabon Customer ServiceCinnabon® Franchisor SPV LLC.

Cinnabon Customer Service

  1. Cinnabon Customer Service
  2. Cinnabon App Comments & Reviews (2024)
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The Cinnabon app lets you place mobile orders for contactless delivery or pickup, earn points toward sweet rewards with every purchase, receive exclusive offers and more. Because Life Needs Frosting®.

Sweet Rewards
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Enjoy a 4-ct BonBites just for signing up!
Get a 16 oz Cold Brew on your birthday
Earn 10 points for every dollar spent
Receive a Classic Roll, MiniBon or 4-ct BonBites every 250 points
Bonus offers and fun surprises

Great Features
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Contactless mobile ordering for delivery or pickup
Exclusive rewards & offers
Convenient bakery locator
Points tracker

Rewards and online ordering only available at participating U.S. locations.

CA Privacy Notice: https://www.cinnabon.com/caprivacy
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Cinnabon App Comments & Reviews

Cinnabon Positive Reviews

AWESOMESo my daughter and I walked in to your establishment at 3:18 Aug 13th, and two young ladies greet us with big amazing smiles. The customer service here is so amazing. I really appreciate service like this, This is what establishments are missing warm and welcoming. I wish there was a tip jar every lil bit helps in this time of need. Awesome location thank you….Version: 1.6

Customer ServiceIt would have been nice to have gotten the order that I wanted from the sign that at the wall kiosk but I was informed that sign is three years old so I ordered something different and when I went to taste it, it wasn’t what I ordered so I had to wait for them to remake the drink Which afterwards did not taste exactly the way I expected it to.Version: 1.7

Nothing like these!It’s been sometime since we had Cinnabon’s, the kids associate them with cooler weather and ice cream with warm weather. It’s cooling down and we can’t visit our local mall, without grabbing some of these yummy, best on the planet, Bons.Version: 1.7

Great app, but missing locations.I just recently downloaded this app and I have to say it’s very user friendly. The only downside is that the search function does not find most of the locations I know are in my area. The only one it does find is NOT the closest one to me. If they can find a way to include more accurate listings of their locations I would give this five stars..Version: 1.4

Not too sureThe had something like this previously but it didn’t work well. And now I see it’s not much different. I didn’t get a birthday a reward and when I went to use the coupon for my download reward it expired before the lady could scan it. Was disappointed with the time setup..Version: 1.3

FINALLY!Cinnabon finally has an app YAY! I love this company and been waiting for them to get a rewards system. As much money as I spend there. Can’t wait to start earning my points!.Version: 1.1

Minor tech issuesFor the most part it’s really a cool app if you get a chance to see what’s new earn points and also earn that is sweet delicious Cinnabon that we all crave tap into it you will not be mad only glad Cinnabon eat it up!!!.Version: 1.1

4 locations?Really nice app. I love the fixes but it only work in 4 locations :(( If the developer sees this. Are we still able to use the app coupons in store?.Version: 1.1

Great serviceStore was clean, staff was very friendly and fast getting the order together 😊.Version: 1.7

What Rewards?I can never scan my receipt to get the points and even if I type in the barcode I get an error message. The only location around doesn’t have the scanner so I can’t even get points at the register..Version: 1.5

This app is for ONLY 4 LOCATIONS?Why does the one and only Cinnabon app only work with 4 locations in the whole US? And they’re all in southeast US? At least call this app what it is — the FLORIDA Cinnabon app. Why don’t the rest of us get to earn free Cinnabon?.Version: 1.0

Happy customerService and owner did an amazing job making us happy!.Version: 1.6

Great customer service GuysThe 2 gentle men employee were really attentive to our Oder on spot !!! Thank you for your Amazing customer service!!!.Version: 1.6

Best app everThe download hasn’t finished yet but I know the app will change my life.Version: 1.1

AngelaCinnabon was burnt on bottom and the staff was terrible very lazy I’ll go to a different location next time where the staff doesn’t mind working..Version: 1.4

Great. ManagerThe. Manager. At. This. Location. Is. Always. Professional. And. Kind. Thank you !.Version: 1.5

Cor classicSo so good, better than regular by far. So nice and gooey with a perfect cinnamon flavor. Ca’t wait for my next trip to Cinnabon!.Version: 1.3

ManagerAssociate was very nice and even gave me an expired offer. Very happy there is hood service out there..Version: 1.5

Customer ServiceThe staff at Governors Square mall location are incredible..Version: 1.4

Awesome ServiceStaff encouraged me to get app. I did! Looking forward to all the delicious treats!.Version: 1.7

👌🏾The rewards are the best. They value your dollar.Version: 1.4

Great clerks at cinanabonI go in and they are polite and take great care of me every time.Version: 1.5

I don’t see my favoriteWhat happened to the Cinnastixs {CinnaSticks}? Those things were my favorite.Version: 1.5

Cyndal is awesome!Cyndal was a great help today. She helped with the app and explaining the products. She was fantastic!!!.Version: 1.5

ServiceGreat service good food.Version: 1.7

Gift cardsPlease add gift cards as a payment option..Version: 1.7

HappyKelly was patient while helping with the app patient with.Version: 1.6

Great appVery easy to use.Version: 1.7

CinnabonReally great!! I need 6 stars not 5 stars.Version: 1.7

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.7


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Cinnabon iPhone Images
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