The Cinnabon app lets you place mobile orders for contactless delivery or pickup, earn points toward sweet rewards with every purchase, receive exclusive offers and more. Because Life Needs Frosting®.
Sweet Rewards --------------------- Enjoy a 4-ct BonBites just for signing up! Get a 16 oz Cold Brew on your birthday Earn 10 points for every dollar spent Receive a Classic Roll, MiniBon or 4-ct BonBites every 250 points Bonus offers and fun surprises
Great Features -------------------- Contactless mobile ordering for delivery or pickup Exclusive rewards & offers Convenient bakery locator Points tracker
Rewards and online ordering only available at participating U.S. locations.
CA Privacy Notice: https://www.cinnabon.com/caprivacy Do Not Sell My Info: https://www.cinnabon.com/caprivacy#Ninth_Heading
Cinnabon App Comments & Reviews
POSITIVE REVIEWS
NEGATIVE REVIEWS
Cinnabon Positive Reviews
AWESOMESo my daughter and I walked in to your establishment at 3:18 Aug 13th, and two young ladies greet us with big amazing smiles. The customer service here is so amazing. I really appreciate service like this, This is what establishments are missing warm and welcoming. I wish there was a tip jar every lil bit helps in this time of need. Awesome location thank you….LongHair73Version: 1.6
Customer ServiceIt would have been nice to have gotten the order that I wanted from the sign that at the wall kiosk but I was informed that sign is three years old so I ordered something different and when I went to taste it, it wasn’t what I ordered so I had to wait for them to remake the drink
Which afterwards did not taste exactly the way I expected it to.RoeyrzjrzVersion: 1.7
Nothing like these!It’s been sometime since we had Cinnabon’s, the kids associate them with cooler weather and ice cream with warm weather. It’s cooling down and we can’t visit our local mall, without grabbing some of these yummy, best on the planet, Bons.Garden trollVersion: 1.7
Great app, but missing locations.I just recently downloaded this app and I have to say it’s very user friendly. The only downside is that the search function does not find most of the locations I know are in my area. The only one it does find is NOT the closest one to me. If they can find a way to include more accurate listings of their locations I would give this five stars..Biggerest FanVersion: 1.4
Not too sureThe had something like this previously but it didn’t work well. And now I see it’s not much different. I didn’t get a birthday a reward and when I went to use the coupon for my download reward it expired before the lady could scan it. Was disappointed with the time setup..Trae8Version: 1.3
FINALLY!Cinnabon finally has an app YAY! I love this company and been waiting for them to get a rewards system. As much money as I spend there. Can’t wait to start earning my points!.MakeupKweenVersion: 1.1
Minor tech issuesFor the most part it’s really a cool app if you get a chance to see what’s new earn points and also earn that is sweet delicious Cinnabon that we all crave tap into it you will not be mad only glad Cinnabon eat it up!!!.Boone ToonVersion: 1.1
4 locations?Really nice app. I love the fixes but it only work in 4 locations :((
If the developer sees this. Are we still able to use the app coupons in store?.4 locationsVersion: 1.1
Great serviceStore was clean, staff was very friendly and fast getting the order together 😊.Jus NenaVersion: 1.7
What Rewards?I can never scan my receipt to get the points and even if I type in the barcode I get an error message. The only location around doesn’t have the scanner so I can’t even get points at the register..JoibnewzVersion: 1.5
This app is for ONLY 4 LOCATIONS?Why does the one and only Cinnabon app only work with 4 locations in the whole US? And they’re all in southeast US? At least call this app what it is — the FLORIDA Cinnabon app. Why don’t the rest of us get to earn free Cinnabon?.THEwildSTALLIONVersion: 1.0
Happy customerService and owner did an amazing job making us happy!.SecmooVersion: 1.6
Great customer service GuysThe 2 gentle men employee were really attentive to our Oder on spot !!! Thank you for your Amazing customer service!!!.#PsslVersion: 1.6
Best app everThe download hasn’t finished yet but I know the app will change my life.DaMickeyVersion: 1.1
AngelaCinnabon was burnt on bottom and the staff was terrible very lazy I’ll go to a different location next time where the staff doesn’t mind working..LeiblueAVersion: 1.4
Great. ManagerThe. Manager. At. This. Location. Is. Always. Professional. And. Kind. Thank you !.SugarPie55Version: 1.5
Cor classicSo so good, better than regular by far. So nice and gooey with a perfect cinnamon flavor. Ca’t wait for my next trip to Cinnabon!.ItsovertomeVersion: 1.3
ManagerAssociate was very nice and even gave me an expired offer. Very happy there is hood service out there..WMCromVersion: 1.5
Customer ServiceThe staff at Governors Square mall location are incredible..TGR PDEVersion: 1.4
Awesome ServiceStaff encouraged me to get app. I did! Looking forward to all the delicious treats!.SRN AsylmnurseVersion: 1.7
👌🏾The rewards are the best. They value your dollar.JR the ARVersion: 1.4
Great clerks at cinanabonI go in and they are polite and take great care of me every time.Tinman at HeartVersion: 1.5
I don’t see my favoriteWhat happened to the Cinnastixs {CinnaSticks}? Those things were my favorite.Mangled MewVersion: 1.5
Cyndal is awesome!Cyndal was a great help today. She helped with the app and explaining the products. She was fantastic!!!.Seansmom32Version: 1.5
ServiceGreat service good food.Mega ironVersion: 1.7
Gift cardsPlease add gift cards as a payment option..Loveur rollsVersion: 1.7
HappyKelly was patient while helping with the app
patient with.Kinngk3Version: 1.6
Great appVery easy to use.MilanH123Version: 1.7
CinnabonReally great!! I need 6 stars not 5 stars.Takira SpikesVersion: 1.7
Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.7
Cinnabon Negative Reviews
Need helpI want to use this app, but I can’t use it. None of the Hawaii locations are in it despite having several on Oahu. I know that other Mainland people have been complaining about similar issues and it’s even more egregious for me because I need to get on a long plane ride to use the app. Is this a feature or a bug, because some apps like the Burger King and Popeyes app only caters to the Mainland and leaves Alaska and Hawaii out to dry and I want to know whether I should delete the app or not. Please respond back ASAP. I will change the review if it’s fixed..Kelly StinefeltVersion: 1.4
NEED HELP NOWI place my order on Feb 17 round 5:42 and my order was for 72 dollars from the Altamonte mall Cinnabon and my order was cancelled and I have not received my money I keep calling Altamonte mall but no answer I tried send my request for an refund no response but some more Cinnabon I want my 72 dollars back so I can delete this app because I’m not trusting this app no more 72 dollars is a lot I have email and text message saying my order was cancelled so I need talk to some one so I could get my money back and I also have DoorDash cancel receipt too.Lavell86Version: 1.7
Corporate Greed Strikes Again.To place an order for pickup via the app I was greeted with 2 separate fees. A fee to “pay for the app and the website” and another convenience fee. Unreal. It’s my job to pay for the app, and to pay a fee for the convenience of placing an online order? No. Canceled my purchase and decided not to buy anything. Stop the greed, it’s only gonna backfire in the long run..Rare JordanVersion: 1.5
WORST FOOD APP EVER!!Now this app is super easy to use just like other food apps but it only has 4 locations. When you get rewards for signing up and your birthday other locations won’t accept the coupon since they aren’t on the app. That’s the most ridiculous thing I’ve ever heard of and I couldn’t get my birthday reward. Extremely disappointing !!.Heidi ClementVersion: 1.1
Cannot select drink sizeTrying to purchase a drink and there is no option to choose size. It’s missing. Try to add to cart and you get an error telling you to choose the size. It’s literally nowhere on the screen. Looks like faulty design where you should be able to scroll down to further options but the scroll doesn’t work properly..Faulty ScrollVersion: 1.5
Designed so you don’t get rewarded!This is the worse food app I’ve had, the last three times I was there I have not been able to get my points, either because the app won’t take my receipt later or because I have scanned it the place and it simply won’t find my acct, so she tells me to scan it later, and later won’t work either 🤦♀️ bad app.Mrs NERIUMVersion: 1.6
App wouldn’t let me orderMade the trip down to Cinnabon and got there 30 minutes before close. The bakery was open but the app wouldn’t let me order saying the store was closed despite me being at the location and the location was still taking in person orders.KpashVersion: 1.4
Delivered coldIt’s cold by the time he gets to Delivered cold&the delivery fee plus the taxes and others fees being almost the amount of what I ordered before those factors were charged to the initial item and exact total. But I love this place so much and if they weren’t cold I would of still given 5stars.CinnaddictabonVersion: 1.6
RiggedThey gave me a free Cinnabon reward but when I clicked redeem it said I had 1.5 minutes to use it and I was about 2 minutes from the Cinnabon. I couldn’t even try to use it if I were there since there is no cell service inside. This is principally bad app design..Cam82748292Version: 1.4
Cinnabon yum butIt’s nice to get a free reward when you can redeem it. I’ve gone to the Cinnabon at ocean county mall and can’t get cause it’s not available. Is this why your giving this reward? Very annoying. Then you get a snotty worker on top of it who hates her job. Jeez Cinnabon let’s get it together..IPhone crackheadsVersion: 1.1
Don’t work 👎🏻First time I’m trying to use it but the app doesn’t work. I deleted the account then deleted the app. Usually that helps with other apps and reinstall but this one doesn’t work..Babygirl36Version: 1.7
Barcode ScanThe barcode scan used to claim rewards from receipts never works. This is magnified since many stores no longer want to scan the rewards prior to purchasing..CBreeze78Version: 1.5
All I want is a cinnamon roll :(Kinda annoying that it only works for 4 locations, none of which are near me, and maybe email out a different form of coupon for rewards so I can use it in stores..Cookie748392974Version: 1.0
Does not work in iPhone 11I have an iPhone 11 on iOS 15, when launching the app a pop up appears “app can not be launched” I hit OK and it just closes. Very frustrating. I even uninstalled and reinstalled..FillwarmerVersion: 1.1
Can’t eat rewardsApp keeps giving me error messages when I try to either scan a receipt or enter barcode number to earn rewards..Noelia5850Version: 1.5
Keeps you on a loopWhen selecting a location and selecting an item or reward it just send you back to location..Timestorm0Version: 1.7
Stores dont accept coupons from appWhat the point of this if I can’t use it went to my 2 local shop to be denied at the counter..MjjpitbullVersion: 1.7
App refusing to openWhen i click onto the app it shows the little loading spinny thing but never loads.HdidjeijVersion: 1.7
Bad ExperienceI wanted to order something, but they have many missing locations! I can’t even get anything nearby..YellowQweenVersion: 1.5
MinibonNot very cinnamon all cut differently some were bigger than others some were very small.Goofy53W.Version: 1.5
Where is my local store?How is it your store has locations, including at the mall in my city, but the app only allows orders at 4 locations several states away?.JefferyA-BVersion: 1.1
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