Lumbercraft Customer ServiceVoodoo

Lumbercraft Customer Service

Cut the wood.
Build your town.
Build towers.
Kill the enemies.
Enjoy!

Lumbercraft App Comments & Reviews

Lumbercraft Positive Reviews

Amazing but a little blandThe game has been extremely good and it feels like an actual game that has time and effort put into it. I personally do not have a problem with ad frequency and I think the ads are very well spread out making the game not feel like a cash-grab game. The game is really fun and I have been leveling up my character with weapons and armor and I have started to become a bit bored with the game itself. You get your wood from your idle lumber generator, you go to battle, you survive a few rounds, and then you go home and buy armor/heal. Then the cycle repeats. The game needs more variety, say there could be more ways to defeat enemies (ie: mage, archer, demolitionist) and more things to build/craft (ie: being able to build custom defenses, Tesla towers where they damage all things within a small radius, and a crafting system for other gear like pickaxes which I will talk more about later). The game would also need more gamemodes, like a portal to a woodland where you have to fight wolves and you can chop down all of the types of trees depending on how far you travel. Another game mode idea would be where enemies storm your base for different waves. And maybe a mining place where you can collect different ores to sell/craft different things arrow heads/staff gems/weapon edges (ie: diamond edge). The game is already balanced and I like the challenge, but having more variety would be amazing..Version: 1.4

AmazingHonestly a great game but I feel there should be more to come so here we go. 1. I feel like you should add a new currency that you get when you win 1 round in the dungeons that you can spend on new upgrades for example one that would decrease the amount of hits it takes for frenzy or makes frenzy longer and the cool down bar moves slower or maybe an upgrade for reach how far away you can kill enemies or another could be increase the amount of wood you get per chop or maybe an upgrade that allows for you to hit a tree once but breaks two logs. 2. Appearance. I feel like instead of getting random gear when you buy better gear you should be able to chose what you are wearing without changing the stats. And another thing on appearance maybe make more skins for the character himself. That’s all I’m sure I’ll be back with more thanks 😁👍 Hey just another idea why not have classes? Examples Maybe an engineer class that focuses more on the strengths and defenses and unlike other classes can rebuild towers after rebuilt What there was a soldier/collecter that don’t focus on building but excel more in hand to hand, armour and collection of resources. Thanks 😊.Version: 1.4

Great but it needs moreI’ve been playing the game for a while now (thanks to an ad on TikTok) and I quite enjoy it. The aspect of it is pretty cool. I like getting wood and being able to exchange it for gold and also being able to upgrade my house which allows for more defenses. Also, battling enemies is a good addition to the game as well. However, I feel as if the game needs more. For example, a HUGE element that is missing is sound. There should be axe noises and enemy noises but instead the game is dead silent. Overall, it doesn’t affect the gameplay but I would like to immerse myself in the game. Also, the fighting is good and all but it gets fairly monotonous. Waiting for my wood and going out to fight all the time gets boring. Also, there is not a large variety of defense towers. There should be other towers that you unlock at a certain level. An example I saw above was a mage tower. Seeing a large magical orb destroying our enemies would be a great asset to the game. Another potential addition could be more enemy types. Having more difficult enemies and actual bosses rather than just a couple waves of enemies would be really cool. It’s a fun game to play for a while but it gets a little boring with the lack of gameplay elements.Version: 1.5.1

Lots of advertisementThe game itself is pretty fun being able to idle around for lumber to sell or actively go into a dungeon to get more. The problem is after playing a while, when I went to upgrade the saw mill using gold only, it still played the advertisement. I thought I mistapped the “watch ad get upgrade” button but when it finished, it still took my gold and did the upgrade. I thought “Well, not too much of a problem” but it actually was later on. When I got to building the dungeon portal and tried entering it, an ad started playing and I closed then opened the app. After opening it back up, and trying the dungeon again, it played an ad right after completing what appears to be the first wave. On a different note, maybe adding a different option to change the way you move your character would be nice since if you drag your finger past a certain area from where your finger landed on the screen, the character will stop moving or just slow down and have to quickly tap and drag to continue moving. Maybe something like a joystick or something to show the area where you can move your finger before it goes out of range and stops moving..Version: 1.4.3

DEVS AND PLAYERS PLEASE READIf you notice at all what Voodoo usually posts for games, you can tell it's made for a quick dollar. Usually it consists of quick endless games that you're forced to play without internet or else you get bombarded with ads. This game however, it's different the moment i saw it, especially for Voodoo. I am proud of Voodoo and Noor games for this, but there is room for improvement. First and foremost, my game no longer allows me to play after crashing and failure to fully load. Second of all, there needs to be a broader spectrum of things you can use in your island, or another island that you can inhabit. This game is too good to let go, if the devs update this consistently this can be a top game that lasts for a while. People love tycoons, especially if they're well made. Please devs fix the bug(s) and add more things to do. If you do that, I guarantee this will be a game that people would pay for. However saying this, don't make your game a simple cash grab, this has opportunity..Version: 1.4

I can’t open this gameWhen I first got this game it was great, I played for a while and stopped for lunch but when I opened the app it was stuck on the loading screen I kept trying to open it but nothing happened I still couldn’t open the game with some games if you shut down and restart your phone (in my case a iPhone) it fixes problems but not I finely deleted the app (because sometimes that works) and when I re-downloaded “Lumbercraft” my account was gone but I quickly progressed until I was back where I was on my old Account but then it happened again I don’t want to delete the game again because I had progressed pretty far and now I I can’t play that game anymore i’m very irritated and sad this game doesn’t work. Besides that it is pretty fun but not being able to play it gives it a two star rating..Version: 1.4

Huh. Who knew?I’ll be honest. I have poor expectations. The game itself looked really fun but usually mobile games like this are filled with ads and in app purchases. This one is simple and nothing like that. I downloaded it to my phone because my brother was playing it and seemed to be really enjoying it. So I downloaded to play with him and have quickly become fond of the game. The ads are spaced out and there aren’t many of them. However the one thing I would ask would be to add more game modes to the game. It’s fun, but repetitive. Overall It’s a 9/10 game!.Version: 1.4

Please fix bugsI really enjoy this game. It’s one of the few mobile games that is actually fun to play and is different from everything else I’ve played. However after playing for a while, it will crash and become no longer playable. It will not reload no matter what you do. You have to uninstall it and then reinstall it and start over from the very beginning. It’s really frustrating when you’ve gotten really leveled up and have a lot of stuff. I redownloaded it once, but I don’t want to do that again and lose everything again. So hopefully there will be an update to fix that soon and make the game playable again. It’s a really fun game, it’s very disappointing that once you’re hooked it crashes and won’t let you play it anymore..Version: 1.4

I may have broken the gameWelp, my brother and I where playing this game somewhat competitive and the Goal was to see who could have the most money. So My strategy was to spin the wheel and watch the ad for the bonus then watch the ad to spin again and so on and so forth. After about an hour of doing so I can no longer buy anything. Therefore I have all this money and nothing to do with it. Some one please help it’s a fun game and a great time waster and we would love to see a update with more options. Please send help!!.Version: 1.5.1

Fun game but buggyI greatly enjoy playing this game, for its simple but enjoyable as well. But after a couple days of gameplay, I went to open the app and never got past the loading screen. It doesn’t crash, but never finishes loading. I’ve tried hooking up to a string WiFi signal, my hotspot or just cellular data, but none make a difference. Neither does restarting my phone. I tried deleting and reinstalling the game, which worked for a couple days (and reset my progress) but then regressed back to the same issue. I want to keep playing this game but if I can’t get past the loading screen that just isn’t possible..Version: 1.4

Great game but it keeps crashingI was really enjoying this game but after a short time of playing the game crashed and will not open back up. It shows the developers screen but after that the screen goes black and will not do anything anymore. I removed it from my phone and reinstalled it hoping maybe that would fix it but sadly it happened again. I will try one more time but I don’t want to keep having to start all over again and again. Can someone please help me? I have tried cutting my phone off and back on and everything else it just will not open for anything..Version: 1.3.1

GlitchesMy level is now: “990??” The fortune wheel is broken. The more money you have the higher reward. I’ve made over billions of gold. I now can’t do damage unless I buy a new damage (weapon) upgrade. After 30 seconds of buying a new weapon I can no longer do damage. My house upgrade stopped making fort upgrades at level 6. My canons and archers don’t do more damage no matter how much I level them up. I make around 1,000,000,000,000 gold a day. This game could easily be the next RuneScape...please fix it..Version: 1.4

Shattered ExpectationsMost of your games are bad and cash grabs, but this is fun. It’s simple but has an interesting concept. I hope that you add more towers, axes, enemies, shields, fevers, and stuff like that to turn it into an rpg. Right now it doesn’t have much content. I want this idea to go somewhere. Maybe you could even add different biomes with new types of wood to add a bit of crafting. Some bosses would be cool too. Also, it’s a crime there’s no option to pay to turn off ads. I enjoy this game but I don’t want adds to ruin it. Keep up the good work and please update this to make something great for once..Version: 1.4

Good but needs workSomeone else posted similar to this, I had read the reviews before downloading the game simply because our opinions may differ. In this case, it was very much the same. The game was really good but ended way to fast. Leveling the towers, armor and your strength became the only thing left to do which became boring since you were so strong it was rediculous. Towers killed everything in a single shot, I killed everything in a single shot. Once I bought up to level 100 on armor, I saw no point in playing since I had millions in health points. Which was pointless since the enemy’s attacks seemed to scale to the level of your armor. Your towers however still slaughtered everything. All I did was build towers and nothing survived. More tower variety, more buildings, more enemy styles... just more. Was fun for what it was..Version: 1.4.3

Simple fun, and non-intrusive adsUsually in free mobile games, there are constant ads that interrupt gameplay (game developers need to make money to live, but sometimes they go overboard). Lumbercraft not only gives you mildly entertaining gameplay, but there are hardly any ads that interrupt you. They usually only pop up after you raid an enemy base, and even then they’re easy to skip. Just wanted to thank the developers for not forcing me to watch ads for every action..Version: 1.4

Great game but one issueI personally think it’s a great game but the ads are way way too much even in the middle of a battle your getting ads and it can throw you off and it’s really unnecessary i’m glad they put an option to take the ads out but the ads just take so much out of a good game it’s sad and maybe if they added an ad every 30 minutes or after you complete a battle but i’m getting one every 3 minutes or so and it’s so annoying.Version: 1.4

Fun game with a tiny downside to itThis game is actually really fun and addicting. I started playing because I had seen an ad on TikTok, but never regretted downloading it. I played for a couple of days and got hours of progress done, but now every time I try to start up the game, it will freeze and not fully load. I restarted my phone and that wasn’t the case. That was my only concern, but overall it is a great game, some ads pop-up but not too many, and not very buggy in-game. Just the start up problem that is bothering me..Version: 1.4

Great game...until it’s maxedI loved this game and didn’t put it down. Then I got to the point where I couldn’t level up my home any longer (past Level 8), then it just got monotonous. I could continue chopping wood, fighting bosses/enemies and collecting coins. But to what end? I would have liked to continue expanding my base outside the rocks and building additional features and fighting more challenging enemies. This is a fantastic start to what could be a blockbuster game. I look forward to improvement and expansion to this entertaining game..Version: 1.4

Full of potentialMan who knew that Voodoo which always creates cash grab games can create such a fun game. I guess I have to thank Noor Games for that. Let me be frank, this game has the potential to be a huge addictive game. You can start by adding more towers, different locations, more house levels (currently at level 8 and won’t let me update more), more buildings. There is so much to do with this game, I hope you do it because this can be a big success..Version: 1.4.1

Fun but I broke the gameI made a billion in coins using the wheel of fortune. The game can’t register a number that large though. The game solves this by creating a second line for the coin amount and the first line being “1” for the 1 billion space. The stores and everything interpret this I’m assuming as me only having 1 coin and doesn’t acknowledge the second line of values, so I can’t upgrade anything. When I get additional money from selling logs that profit is added to the second line. Meaning I would have to make another billion coins for the game to think I had 2 coins total..Version: 1.3.1

Fun But GlitchyThis game is really fun and while there are a lot of ads there’s not enough to where it’s annoying and you want to delete the game. It’s pretty glitchy though. I had turned my airplane mode on to stop all of the ads in this game and when I opened the game back up later it wouldn’t load. After days of it not loading I had to delete it & re-download. After I downloaded it again, during an ad it glitched again, froze and won’t open now for the 2nd time. Fun game though..Version: 1.4

CrashesI don’t know if it’s a common problem or not but the app continues to crash and won’t work again unless I delete/redownload it...which makes me lose all progress in the game. I’ve tried everything including restarting my phone but nothing works to get it working again. Might be a design flaw. Other than that no complaints from the game..Version: 1.4

Very happy that there is no add spam and instead adds benefit youOk this game is very good adds benefit you and it’s not add spam. The only thing i suggest is that you remove the adds from the battle area after finishing a level and at the beginning of a level and I know game devs need to make money somehow so add coin packs you can buy. Voodoo should make other games like this one where it isn’t add spam like the other mobile games where it takes 20 seconds to beat a level and than a add pops up..Version: 1.4

Spam the lucky wheel = god modeThis game is great as far as the concept. It’s unique, it pulls you in & the home base is simple. The only real mistake is; the game lets go upgrade EVERYTHING with ads. I’ve only had this game for a few hours & I’ve made over $100million (spin the wheel, watch an add to multiply it, watch an ad to spin again, watch an add to multiply that. Then, each prize is exponentially larger than the last). It has potential, but once you get to an obscene level in such a short amount of time, it’s lost its fun..Version: 1.4

Surprisingly well for VOODOOVoodoo normally makes endless games that you’re made to play without WiFi, but this one is really nice actually. Besides the fact that it crashed and is no longer loading fully which I think the devs should really fix that because I actually like playing it. It’s different, I like that you can actually do more than regular voodoo games. I’m surprised by how much opportunity this has. But please fix the bug. It’s a good stress reliever game.Version: 1.4

Has a tendency to freezeThis is an ok game all-in all. Fun at first with the layout of farming lumber to build everything to then upgrade it. But when it freezes (which has happened 2 or 3 times on me after downloading it a week ago) & that’s not fun because I loose my progress. That & with the ceaseless ads that pop up after every time you exit or enter an area (& sometimes in the middle of f’ing gameplay) it makes this game seem like it was cheaply implemented. Do you guys really to put ads in your game to the point you do?.Version: 1.4.1

Great gameIve been playing this game for a few months I think and it’s been really good. But I’ve noticed there’s a bug that makes the game unplayable. After a while when you get a lot of wood coming in, the game will freeze and you have to reload the game. Ive noticed if you keep moving your player then the game won’t crash but if you stop moving then the game will stop. I love this game and the ads are very spread out. But I think the devs should add more to this game.Version: 1.5.1

Crashes Rather OftenThis game could easily be a five star if it weren't for two things: 1) The absolutely game-breaking crashes that occur seemingly out of the blue, and the loading bar upon restart never reaching max capacity. 2) The ludicrous amount of ads that appear after completing any sort of task. (But then again, that's normal with most of this developer's titles. Gotta make money somehow. I get it.) The base gameplay is actually extremely addicting and fun, and is a really good game if you like to grind and earn your way to the top. Like I said, I would EASILY rate this 5 stars if it weren't for the crashes. The ads are bearable, but the crashes just don't make any sense as to why they are happening and when. Thank you for hearing me out, and I hope the developers find a solution to this issue. Other than that, amazing game you've got here. Best of luck! :).Version: 1.4

Great game!First of all, thank you for not making this app a cash grap, there are not that many ads and it is playable. Second, I built everything in the game in a couple days, so you should a feature where you have to feed yourself by farming. Another feature you should add is the ability to build a town which will grow food for you, produce lumber and other things..Version: 1.4.1

YESOkay okay to be honest this game is AMAZING,it actually has time an effort put in it, when i saw the ad to this game, it sounded fun so i decided to download it,i never regretted downloading this game tbh. i played for 30 minutes and i couldn’t stop playing, i could play this game for hours and i would never get bored not to be dramatic 😌, and also it has not to many ads, i love this game i would 100% recommend.Version: 1.4

Fun Game!This is a good game. I actually enjoyed playing it... that being said, there seems to be a bug within voodoo games like this one and Spiral Roll. After playing for a couple days, it gets stuck on the loading page. I have to completely uninstall and reinstall and start the game over in order to keep playing! I would appreciate someone looking into it!.Version: 1.4

Loved it but now not really.After the first hour of playing I left the game and then it wouldn't load for me to go back into it. Took me probably another hour to get back into it and now that’s not an issue anymore. Leveled up my house to level 8 and the levels 4-8 approximately didn’t give anything to update or get besides trees outside the rock boundary that cannot be reached. No new buildings or progression in the game. I don’t think I’ll have it much longer and I’ve only had it 1 full 24 hour period..Version: 1.4

FunI know voodoo mainly uses adds to get money and make many games but consider updating this one many like it I’d suggest adding more upgrades to the town that cost wood and add a way to play a defensive waves or endless defense on your town and maybe you get a special resource every 10 waves to help upgrade research or defenses to help town. Thanks for the fun game but won’t last long without additional content..Version: 1.4

I really enjoy the game but..Please fixed the crashes and not fully loading open after playin for only 20min it doesnt load up i have to uninstall and strt all over just for it to not load up anymore i like the game too just please make sure the next update fixes it im not gonna uninstall ill wait for the update i still have progress.Version: 1.4

I LOVE THIS!!So I love this very much but I just wanted to discuss something maybe not so important but I gained money today and it became 666... the devils number- I dunno if this is bad or not.. I dunno if something needs to be fixed but it really scares me.. I love 💕 this game very much though! And I would give a 5 star rate but I just hav you a 3 star rate because of when I gained my money of 666 but I have a question to.. would you mind removing it being able to get the number 666 of money? If you can thank you! Btw am not sacred any more cause it not at 666.Version: 1.4

Fun game! Would love more content!The game is a lot of fun! I’m currently level 200 armor and damage. I will say it begins to feel a bit repetitive. I think it would be cool if maybe every 50 levels, we fight a boss. It doesn’t even have to be a crazy boss, just something that is a bit more difficult but grants more reward. All-in-all, I’ve thoroughly been enjoying this game. Can’t wait to see some future updates.Version: 1.1

Games easy afPut something on tv while you do this. Go to the spin wheel and just keep spinning. All you have to do is watch a 30 second add. The more money you have, the winnings will increase on the spin wheel. I made millions after just watching a couple adds. I have so much money left over that I have nothing else to upgrade. My towers are over level 200 and my guy is over level 250. My wood is absurd amount and I can’t upgrade my castle anymore..Version: 1.4.1

Really Good Game, But could be an AMAZING gameSo to start off I should say I’ve been playing the game for just 2 days now and everything is maxed out. I can no longer progress in the game. Obviously, the game needs more content. On the bright side the game has amazing mechanics and looks well visually, for a mobile game at least. I believe a more open world style could greatly improve the game and would add a ton more content and value..Version: 1.4

Like game play but...I really like this game but twice now after i reach the town hall that costs 100k wood if i close the game it wont let me finish loading it gets like 95% done then just stall there i even left my phone sitting at that point for 30 minutes to see if it would ever load and it did not. So while i can no longer play this it was fun nonetheless.Version: 1.4

I would love itIt’s a great game but it crashes every 5 min. I have a new iPad that’s up to date and still it crashes. Otherwise I would be hooked lol. 3 stars for now After hours of playing this addictive game I almost updated that it stopped crashing and then it crashed. It did stop crashing as much but still irritating. I’ll give four stars now. Fix the bugs and it’s a five star game..Version: 1.4

Bug?Played for a few hours. Went to go play again and the game won’t open..Version: 1.4

BugPlayed for a day been trying to open the game and it just stays on the loading screen then crashes.Version: 1.4

Add more stuffGame loads fine for me, no issues so far (iPhone 12 iOS 14.4) .. just really wish there was more to the game, got lvl100 for towers and weapons, lvl 7 home but there’s nothing else I achieve other than battle the dudes.Version: 1.4

Suggestions1. If there was multiplayer 2. You could get troops and raid other players bases 3. Once you get to around level 70 on player strength, you are nearly unkillable. Maybe even this out?.Version: 1.4.2

Update upCan’t build your house passed level 8... kind of sucks. Game is so fun tho.Version: 1.5.1

This game is so funLove it but after your house is at level 3 to upgrade it it’s a little overpriced.Version: 1.5.1

Love it!MUA! Amazing! 🤩.Version: 1.5.1

Great gameOnly trouble is adds.Version: 1.4.3

Went to upgrade my castle and it won’t upgrade anymore and I’m stuck on level eightCan’t upgrade my castle after level eight good game but need some bug fixes done soon so you can upgrade.Version: 1.4.3

LoveThis would be my fave game although sometimes it gets really glitchy..Version: 1.4.3

A game for weekI played this game for a week and even tho there are a lots of ads its still playable but the thing is after a couple days they’re nothing... after you hit lv 70 on att and def your immortal.Version: 1.4.2

GoodGreat game once bugs a fixed add more to the game!!!.Version: 1.4

Great gameGood game. Too mayny ads. I know you need ads to make money but stop putting them!.Version: 1.4.1

Fun foundation, but lacking- The over abundance of ads is annoying, but I’m glad it can still be played while not connected to wifi. - The Chance Wheel is a great way to gain coins and extremely abusable - Not sure if it’s a big or not, but for me the gold counter caps at 2,147,483,648 - The exploration levels are very repetitive, but with the constantly respawning trees while still in combat makes for easy grinding. - Theres no difference between the normal exploration levels and the “Boss Levels”.Version: 1.4.1

Wheel of fortuneI spend all my money on the wheel of fortune and I always get the lowest amount of coins back.Version: 1.4.1

Best game on the AppStoreDon’t close the game.Version: 1.4.1

Cool GuyYou.Version: 1.4.1

WhatI was enjoying it but the next day I went to play it it wouldn’t open it would stop before fully loading..Version: 1.4

Les commercialsNo the advertisers pay for something but it’s ridiculous to see the same thing over and over and over and over and over and over and over again.Version: 1.4

Was great, app won’t open anymoreHelp!.Version: 1.4

BugLot of bug, cant open the game again.Version: 1.4

GameGreat game but need more variety between levels. Theyre all the same just more health on enemies.Version: 1.4

GoodThis game is good on my device but we need multiplayer cuz my friends want to play together.Version: 1.4

BugSame as everyone else is saying, i’ve gotten pretty high to level 15 and now the game won’t open. please fix this.Version: 1.4

The games super funThe game was really fun but it stopped loading after about an hour and a half of playing..Version: 1.4

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.5.1


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