rmResident* is a secure, easy-to-use mobile app you can use to make and view payments, review existing maintenance requests, submit new ones, and more.
With rmResident, you can pay rent and other fees, set up monthly auto-pay, and send maintenance requests to your property manager—anytime, anywhere.
Features:
• Review all your account information quickly and easily
• Pay your rent and other fees, view transactions, and set up auto-pay to streamline your future payments
• Create maintenance requests when something in your space needs to be serviced or repaired, and view past work orders directly from the app
*rmResident is only for renters at properties that use Rent Manager property management software. Please contact the owner of your property to see if rmResident will work for you.
RmResident Positive Reviews
Please add back the amount owed on the Pay pagePlease add back the display of how much I owe or how much I've paid ahead of time that used to be on the Pay page in the app until some time within the past week, when it was removed. People need to know exactly how much their landlord's computer system says they owe when they're trying to pay. Some people also want to prepay a certain number of months of rent, and it would be very useful to them to know what amount of credit they've built up according to their landlord's computer system..RarrikinsVersion: 1.13
Rental paymentsThe app is convenient for paying rent but there should be an option to pay less than total balance due. I think Residents should have the option to pay rent and then go back on the app at a later time to pay the water or however the tenant needs to pay. The fact that it’s all or nothing just makes it easier to get behind or have fees build. I myself am in a position to where it would be much easier to pay my rent and water at separate times. THIS REALLY SHOULD BE LOOKED AT CLOSER AND CONSIDER CHANGING IT..MzbellasVersion: 1.21
So Far So GoodBeen using for a while now with no issues. I only wish I was able to view transaction history on the app and receive a confirmation email after payment.
Thank you.Rent2HighVersion: 1.20
Not thought out well to support HOA’s/CondosThis app does not support a critical function for HOA’s and Condos to be able to submit Architectural Change Requests
The release should NOT have happened without that feature… it’s make the property manager look very disjointed to promote an app that does not cover the core service features..A True ArtistVersion: 1.4
Don’t have a pay optionWhen I open the app I can see my service requests, and transactions however under the Home Screen I don’t have a pay option?
The app would be great if I could actually pay my rent from it..Mahina79Version: 1.27
Unable to submit additional paymentsCannot pay anything higher than the balance the app gives. Even at $0 they won’t let you make another payment.MADEmanofad9orgVersion: 1.19
GlitchesApp continues have glitches when I’m on the make a payment page, was unable to find a update, and this app should really participate in the Flex app to help tenants pay their rent.JazzmarcwrightVersion: 1.13
Took away my make a payment button.Am I supposed to go online and pay the convenience fee again?? This is crazy..KimPossible9706Version: 1.21
No place to see payment historyI’d like to be able to see the months I paid and how much..NosocialisminamericaVersion: 1.30
Process is a little unclearHow you sign up is a little unclear, apparently you have to go through your property management to get an account number.Sam DilllllonnnnVersion: 1.3.1
ChargeNot really a review but is there any surcharges added to any transactions made?.FotoGooseVersion: 1.22
Account numberWhat and where is it. Can’t complete sign up without 4 digit number..ThagurlwonderVersion: 1.19
Community CalendarCould also implement the community calendar in the rmResident app.JennyswengVersion: 1.5
Fixed login issue = Now it worksShort story….
The app did not work at all.
I Reported an issue.
I gave 1 star.
They responded and fixed the issue.
I give 5 stars.
Thanks..Jesus really does save!Version: 1.13
Add-onCould there be an add on feature that allows tenants to communicate with each other through the app (an instant message service like texting)? It would foster a stronger community within the building and wouldn’t require tenants to give out their phone numbers..GingercrabsVersion: 1.28
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RmResident Negative Reviews
Autopay Not CompletedWe used the app just fine, then this month I thought to set up autopay. I got to the final page and never click the button to complete the autopay set up and exited out of the app. So I never completed the auto pay set up. I got no confirmation for the auto pay being set up not an email or a confirmation of any kind. If I had I could have gone in and canceled it. A few days later, the automatic payment came out and was processing out of the wrong account cause an NSF fee and us being late because we couldn’t transfer all the money at once to the account it was pulling from. Now I’m hesitant to use the app..23200119Version: 1.22
Payment IssueMe and my partner first time using this app for our first apartment and it said we didnt have funds which is lie we do so now they added 15$ extra on our rent which makes NO SENSE. We called our bank told us no transaction took place , if we paying rent through an app should come out automatically. Horrible ….. we are hoping our second payment goes threw if not deleting it HORRIBLE….SavagecaroVersion: 1.15
Horrible ProgrammingApp hardly ever works with the automatic payments. I always have enough money for them but for some reason they continue to fail with no expatiation, no matter what day I set them to. And when the autopay fails for literally no reason you have to pay a $25 convenience fee?!? All because of some bad programing... Absolutely rediculous, this app is crap and does nothing but take extra money from you. If there is another method for doing your autopays with another service then I highly recommend trying it out before trying this. This will eat up your wallet..Cary DozierVersion: 1.19
High feesMy husband and i pay our rent through this app and every time we do they make sure they find some way to take out enough fees so we dont have enough for rent then charge us for rent when we dont have enough money. Then add on more fees. Ive paid $125 plus more fees to this company. First they charged $25 for the late fee then another $25 couldn’t tell you why then another $25 for them to send ME a letter that i never asked for! They will do anything to charge you do not pay through them!.JanewinksVersion: 1.28.1
TrashI've always paid my rent early, I've never been late or had any issues. My landlord wanted us to start using this trash app, since then I've had late fees three months in a row, it takes a week to take it out of my bank, I've had it take out, put it back in my bank and then overdraw my account. I paid my rent a week ago for this month and it's still pending and now I have a late fee. I can't afford that happening every month. It looks bad on me as a renter too..Axaxa3Version: 1.23
App stopped working after latest update.This app use to work find. But now it’s stopped working after new update.._viks__Version: 1.5
App is not greatApp needs better updates, it should send notifications when payment is close to its due date and also send a confirmation email once payment has been made. Biggest complaint is why is there a convenience fee to use the app in order to pay rent whether you pay through your bank or credit card, there shouldn’t be additional fees added to your rent amount, this is ridiculous!._Sof!_Version: 1.21
Haven’t used the app based on reviewsI haven’t used this app myself but it seems like a scheme based on the reviews of people saying there are extra unnecessary fees and software issues. The Developers response is also concerning because it seems they never take accountability for the issues with the app but instead divert you to speak with your property manager about issues with the app. Wouldn’t recommend..DowapdebambooVersion: 1.22
This App Doesn’t Work!I cannot pay my bill with this app! I’ve tried clicking make a payment; setup auto pay; clicked the green pay button multiple times; I’ve also tried deleting and re-downloading the app, but every time it loads and glitches back to the main screen. A huge disappointment. Now I’m going to have to call and bother my landlord just to pay a storage bill..JlzimmermanVersion: 1.5
Trash service!!!I use this application because my landlord request to make payment and request services.
The application never is updated, the take hours to loading data… never open the option to request service unless you re open the application. And they charge money to make the lease payment through them!!!! Just garbage…. very disappointed.Colonics4youVersion: 1.22
Fix the app.When I started using this app I liked it a lot. Didn’t lag everything was working fast. Now when I try to do literally anything it keeps bringing me to the page where it shows me how much I owe. Even when I try to pay, halfway though my process it keep bringing me to that page. No matter what I do it keeps bringing me back to the home page. Can’t pay or view transactions..Grisha ShieldsVersion: 1.5
Terrible paying systemThe app stopped letting me pay on there and auto payment is gone. And the cash pay system doesn’t work because no one at Walmart can figure it out. They said the account number didn’t work. The app is super unreliable..HhKat001Version: 1.29
App not workingOver two years I have try to pay my rent through this app but It never opens. The first screen opened with the app logo but the next button has work. Please improve this app because it got a very low rating and reviews..KaiskollmkVersion: 1.20
BadI can’t even pay my bill with this app. It shows me my balance,My transactions and everything but it doesn’t actually give me an option to pay my bill. And I don’t get the option to set up auto pay either..EricaGxmesVersion: 1.9
App isn’t working for payment !!Ive been trying to pay through this app since Wednesday and now I have a late fee , I shouldn’t be charged a late fee when it’s not my fault and we don’t have a browser web page where we can pay here ..Aroman13Version: 1.5
Waste of timeTakes a week to take your money out of your bank account which isn’t good for those of us living paycheck to paycheck. A subscription took part of my rent so now I have to go to the store and actually pay their..AprilkoontzVersion: 1.22
App is slowThe app is to slow, I try to log in so many times it take more than 30 min, and when I try to pay my bills another 30 min to make it done and then process payment say error ..Edgar3784Version: 1.31
Lots of issuesThe pay now button don't show up anymore so I can't pay my rent due to this I have been late on rent my property manager said she see nothing on her side and she has contacted concerning the app issue and nothing.Jasmine3783Version: 1.27
Can’t see payment historyReally annoying you can’t see payment history or see the current payment pending..PoopoocockcockaVersion: 1.31
A lot of issues that I already have been addressed by many customersYet nothing gets fixed don’t waste your energy there’s better ways to pay.Froggersman90Version: 1.10
ReRentManagement messaging to MgmtThe contact function for secure messaging within the Renter’s account does not retain a Senders copy showing what you wrote and when. “ Oh dear, you reported a toilet leak from above leaking on your bed. There is no record of your report…..”
NO RENTERS’ RECORD OF MESSAGES. .No bcc, no cc,.Killroy MurphyVersion: 1.20
The pay option is not there anymoreI used to pay my rent using this app and the time I decided I wanted to pay my rent there’s no pay option.. so how they expect me to pay my rent now?.Bountyhunter901Version: 1.27
White screenI keep getting a white screen after the Resident logo. I closed the app and opened it again and again and the same thing. It's frustrating..Ms. Ruthie GVersion: 1.21
Can’t make an accountI’ve been trying to make an account but it keeps saying my email is invalid I don’t understand why I use that email on a regular basis.Lolnani777Version: 1.23
Broken AppThis App hasn’t worked since the last update. I’ve had to go to my PC to submit a service issue to my property manager and to pay my rent this month..McwaywardlyVersion: 1.5
Doesn’t workAfter downloading it puts up Welcome screen with next button. Will not go past the welcome page. Next button is useless.Brittany aka BuffyVersion: 1.14
Cannot Create AccountI am a renter and my landlords provided me Al with an account number and all things needed to start an account with rmResident. No matter what kind of email address I use it WILL NOT let me create an account PLEASE HELP..RoaminguniverseVersion: 1.19
App not allowing to make paymentsApp not allowing me to pay rent. This app doesn't work. It also not allowing me to make payment on the website either.Force259Version: 1.13
Fix it !!!Needs to be fixed try to enter the amount to pay an it keeps kicking back to the Home Screen!!!!.,):!&/!:Version: 1.5
Birthdate errorI’m trying to register a new account but the Birth date section is not working at all, and it doesn’t let me skip it.ItsmasitaVersion: 1.22
APP DOESNT WORKDo not get it won’t even let me log in. Better off using the browser version this company needs to throw this in the trash.Roe0204Version: 1.23
How can I pay with my credit card?How can I pay with my credit card or debit card?.Musicaly cute favVersion: 1.28.1
Auto fill password from safari doesn’t workFix it..CasperkkVersion: 1.13
Doesn't workAll I'm seeing when I open the app is a blank white screen..APaint88Version: 1.22
Invalid phone numberWon’t even let me make an account.Do czfvnmljhfbnVersion: 1.24
Fix the updateApp worked fine before the update. now i can’t get into the app at all. shows me an error message. if this app exists and worked fine prior, why screw it up with an update? clearly your developers need to get it together.Irritated tenantVersion: 1.16.2
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