Smart Air Printer App Customer Service

Smart Air Printer App Positive Reviews

AppOverall very user friendly. Scan a little delayed and just have to keep in position longer..Red_dealsVersion: 1.0.15

Small business ownerVery convenient and easy to use. Has become an essential part of my business and being able to print from anywhere is amazing..Deevided.CollectiveVersion: 1.2

Easy to UseI am very pleased with this app thus far. Easily connect to my printer. Located the file with the documents I Needed to print. I just started using however worked great for the first time using..Pricilla007Version: 1.2.6

Works for my phone not my MACWorks perfectly for my phone; but not able to print when the identical email is on my computer..TobikanVersion: 1.2.8

Only used it once but it works…It works… just got to figure out to adjust the size of the picture being printed. I printed a picture of my daughter..Newblue82Version: 1.2.8

Wish this was a little more affordableNot that it isn’t worth every cent I’m sure it is then some I just can’t afford an extra 50$ a year ;(.The 3 best franklinsVersion: 1.2.18

App reviewUser friendly and great when a printer must have a certain format to accept the print job. I cannot figure how to print both sides yet.PomutryVersion: 1.2.8

Thank for technologyPrinting from my phone has been an item on my bucket list and I have successfully accomplish doing my first printing job..Omni God I AmVersion: 1.2.8

PrintingI love using the print app for business. Sometimes I get a paper size error but when I print in the app I do not have that problem..Cillat40Version: 1.2.7

ExcellentThis app is great, or was great the last time when I needed it really really bad. I’m about to use it again, so I hope it doesn’t let me down..Birdman 80Version: 1.1

Printer appThis is a wonderful feature using my iPhone. It sure is convenient and it saves a lot of time. Sure hope it lasts a long time Wayne.Cb-wayneVersion: 1.2.5

Fast and Easy !This is my first to to have print available on a mobile device ! I love it ! Thank you !.Allikens01Version: 1.2.7

ScamWe were told we had to set up a subscription for the printer to work. My money was taken out for about a year. Could never cancel. Not good! Never received a refund or ink for all the year. Crazy! Now I have a printer that can not be used. Grandma.TexasbyheartVersion: 1.2.20

Easy 2 Use and Set UpI use it for my small business. It was easy to set up and use would recommend.Condios1009Version: 1.2.8

Hp reviewVery easy to use and you don’t have to pay unless you want extra features which I personally don’t need l.Ebuks 20Version: 1.2.8

Use it at work, It’s there at printer in secondsIt’s the app to have bcuz I can do work from home and print in office in seconds.Kevin autauboVersion: 1.2.8

Works amazing 🏳️‍🌈Love how it connects your printer directly to your phon without any setup. Easy to print from your device anytime anywhere ❤️🧡💛💚💙💜.NeiwvcdjrpalamqlajgodVersion: 1.2.13

ConfusionI can't read this app or the printer because I haven't tried it. The review came up before I started my printer. I gave it five stars because I'm hoping for the best..LongawayVersion: 1.0.16

ConnectionHard to connect.LorearVersion: 1.0.17

Like the printer but app can be difficultApp is not always easy to connect.HeidisbluebeachhousedreamVersion: 1.2.8

Lisa PitreI just love how easy this app is , you’ve got to try it , then you wonder how you’ve ever lived without it!!! 5 full stars!!!.Angelll25Version: 1.2.8

Printer App.I haven’t had any issues when printing from my phone to printer. It has to be easy if I can do it at all..TmcmurtreyVersion: 1.2.7

Great appGet to the icon, click click and you are done.Awful gregorian musicVersion: 1.2.8

ConvenientLove this app. So convenient and works well with my house having upstairs. Connects to Bluetooth with no problem at all. Love it! 🙌🏼💜.Casssball7141993Version: 1.0.15

Terrible appUnable to print and unable to get support..Vader AKVersion: 1.2.8

AwesomePrinted faster from my iPhone then it did my computer.YLandrumVersion: 1.2.6

Easy to useThis app is extremely user-friendly..LaurenkatrinaVersion: 1.0.14

Pretty okay overallIt's better than HP's awful garbage printing app :P.Ness & SystemVersion: 1.2.8

Mr.Fine!.SargeinchargeofCherrieVersion: 1.2.8

ManagerExcellent.LabombsrieVersion: 1.0.15

Printer appThe printer app is an awesome tool to have. Especially when you don’t have a printer if your own. Just Bluetooth it the available printer around and you got your printing done..DormaupVersion: 1.2.8

💕Love this app!So user friendly!.TbsbwoVersion: 1.2.6

NsejdebrudjeJ’enferme.EjkdriievehVersion: 1.1.1

Great Little PrinterThis is a black and white printer - that copies and scans - easy to operate ! Low cost great little printer !!.RalphKempVersion: 1.0.15

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.3.5

Smart Air Printer App Negative Reviews

Nothing worth paying forPrice is ridiculous. Can easily AirPrint to WiFi printers via export button in virtually all apps without paying $12/month for this app. This app makes it more difficult by requiring you to print from within the app. This app closed on me multiple times when I tried to print a file saved in Dropbox (never able to access Dropbox files to attempt to print). iPhone provides convenient document scanning within mail and notes app (and possibly more native iPhone apps-and document scanning in notes app even scans business cards and receipts). Brand specific apps easily connect WiFi printers for free, making this app completely useless and more time consuming than iPhones built in functions.AverageJoe4008Version: 1.2.8

Buy and pay moreI don't understand. I tried to use my cellular to print via wifi. Reviewed the directions several times. Downloaded an online unwanted app via the instructions (download HP Smart app) and it opens up and says I need to pay monthly fees??? Is HP serious??? I have brought the printer with ink; but will have to buy ink at one point, using my wifi, electricity, and my bought printer, using my paper, and I have to pay an additional monthly fee??? FOR WHAT??? I am having major problems connecting and I'm about to return this printer. I am so angry. Why should I pay a monthly fee??? For what services??? Anyone , make this make sense!.Giveme8br8kVersion: 1.2.20

Frustrated !!!I have been trying to share (email) to my state’s revenue for taxes and being that they didn’t receive twice from my mailing, they gave the option of emailing. So I’ve scanned 9 pages several times and when I go to share, the app closes on me. It won’t save the scans either. So I have to keep starting over with no results. What needs to be done to fix this. This is literally defeating the purpose of this app for me if I can’t even share anything!.Renita71Version: 1.2.20

Useless and I can delete itThis app over rides what seems like everything I download and try to open. Opening up in Printer App for AirPrint app. I have tried to delete it because I will not pay for basic free services. Further more the app is not in the app list, with settings. It is only in my IPad storage list where I still can’t delete this useless app. I want this off my iPad now, it ridiculous as I’m not able to use some functions that I need cause this app gets in the way..TobadyouputinadsVersion: 1.2.20

Can I at least see the features before I commit anything?So I download the app and to get started I have to pick a plan then commit to that. Yes I know it said “in app purchases”, but that is a long way from a subscription to even play around with the app. I also didn’t notice where it said how to unsubscribe. There was non of that. I have to subscribe to find out how to unsubscribe or cancel after the three days. I know the purpose is to hope people forget to cancel, but that sh¡t is shady..Skott¥Version: 1.2.7

HP DumbApp works 10% of the time. Tells me “unavailable”, I click it, tells me “ready”. The moment I change windows to print my document there’s no printers detected, go back to the app and is showing as “unavailable”. Around and around this goes since the day I first tried it. On my phone or iPad, doesn’t matter which device, it’s only gotten worse with time. I haven’t been able to print in 3 months. Don’t even bother getting an HP, it’s a $150 cat bed at this point..Jayyyyyyy9yyyyVersion: 1.2.20

Very disappointingI tried to cancel my subscription several months ago because something was wrong with my printer. Never happened. Now it won’t even work it printed one page and then nothing. I’ve been paying $12 for like 7 months and I haven’t been able to print a thing. At first it was great and when I had an issue I was ignored and taken advantage of. This is my warning do not expect any customer support if something goes wrong..Just a dollar sign.Version: 1.2.20

I dont recommend AT ALLOk... so if you dont want to buy a subscription thats fine and all but this app WANTS u to buy the subscription, i used this app and it said i can get 3 prints for free before a cooldown (i think there should be a cooldown) but i printed ONE images and then i cant use it ever again. Its been probably a month by now since i printed and i still cant print. This app is completely useless if u dont want to buy a subscription and need to print things.BsbsbxbxbxbbdbdbdVersion: 1.2

Works on phone but not ipadThis app works fine on my iphone and win 10 pc, but not on my 2yo ipad. I reinstalled the app and i get these results every time. It works upon first install on the ipad. After the initial install the app will not open, it just keeps crashing. I remove and reinstall the app with the same issue. No other apps on the ipad cause this issue..Laurey P.Version: 1.2.20

Terrible customer serviceI downloaded this app about a month or two ago needing to print something via Bluetooth and upon downloading realized it wouldn’t work with the printer I was using. I wanted to delete it and not get charged for the subscription service and have tried to reach out to customer service quite a few times but never heard back from anyone end got charged for a subscription. Do not recommend..Kalnel21Version: 1.0.15

Multiple problemsI have not been able to get my printer connected to WiFi Bluetooth to either our phones or laptops. Black copies come out light gray. I can’t find any way to increase or decrease the print size. And there are probably many more problems. All printed instructions are vague, incomplete, etc. I have never had any such difficulties with printers in the past..GameboyStanVersion: 1.2.10

I have no idea what does and does not workFree or no free there should be a way to know before buying if it works with the printer connected to system. Then, to print from some other program a error shows up for not even 1 second and that is that. Nothing showing the error or the fix. Not good app in my mind since it costs and no support. Don’t waist your money or time..Dis-likeVersion: 1.2.8

Setup directionsSetting up a printer should not be this difficult. When putting in the pin, it says the pin is not correct, but is the only pin available. I purchased this printer to use in my college dorm and have not been able to use it since I purchased. Horrible printer directions. And you can’t talk to anyone for support. Last time I will purchase an HP printer! FRUSTRATING!.3ZellVersion: 1.2.10

Never used it; unable to cancel subscriptionI downloaded this app around October 2021 and subscribed to the 1 year plan, yet have never used it due to possibly incompatibility issues. Have attempted to cancel my subscription multiple times, yet it would always give me an error message of “Cannot Cannot” I would like to cancel my subscription. Please assist..SdgdbsdfsgdgdffgffdbdVersion: 1.2.20

What was once freeNow I cannot even get a diagnostic printout on my HP Printer without paying a subscription fee. Now when purchasing a new printer we have this additional cost in order to use it. This will be the last HP product that I will purchase due to not being able to use it for simple jobs without their fees..RBHarleyVersion: 1.2.20

Worst app EVERWill not let me cancel and no way to contact support to cancel. Worst thing I ever did was try this out! It ended up not being what I need, tried to cancel that day. Nothing. I’ve tried EVERY day since and still won’t let me cancel! Tried to get customer support and NOTHING!! Don’t do it! You can’t cancel if you decide it’s not for you!.SBPageVersion: 1.2.20

Printer setup 4152First of all it took almost ten attempts to get app to find the correct WiFi. Then the next thing on your agenda was selling a subscriptions. First to features which should normally be expected to be included in the purchase price of the package accompanying the printer. Next is a subscription to printer cartridge. Last but not least is your wish to harvest data from my use of the product which I have purchased. Really, is this what you expect will keep me buying Your products in the future?.SuperDuperAwesomePersonVersion: 1.2.12

Why do I have to pay for a feature that used to be free?!I have printed documents from my email using my cell phone FOR FREE well before being coerced into signing up for this $&@?! subscription. I’m usually in my dining room and my printer is in my bedroom- I now need to pay $50 a year for this?! I. AM. FURIOUS!! I will be canceling this accursed subscription ASAP..ANGRY PRINTER USERVersion: 1.2.20

Free trial does NOT equal free app!I can only partially blame the developer, as this is a sad trend in the App Store. Free with In App Purchases means additional, premium features for a price. However, the basic functions of the app should work without being bombarded with requests for an upgrade. As for the app itself, I had to uninstall after a day. It simply did not work, e.g., trying to print resulted in the app crashing about 1 of every 3 attempts. I recommend users check with their printer manufacturer for a compatible app. Most have one that works even easier..BobVPVersion: 1.2.14

Not what I expectedI just wanted an easy app, where I could simply hit “print” on the page I wanted to print. There are no instructions with this, and it seems it’s necessary to export files and save as pdf or word- then the document was corrupt and I couldn’t print it anyway. Waste of money..Fhj try sbVersion: 1.2.8

Ability to make WiFi connectionTried everything that the instructions listed. My IPAD will not connect to the printer. I can use airdrop to connect but I must choose between internet access or printer access, not both. Not happy with your product..Smart fellow 7Version: 1.2.8

Very Difficult to InstallVery difficult to set up. There is no number to call for customer support. Everything is done by e-mail. Not sure they were getting the problems by e-mail that I needed help with. Definitely not user friendly..Harbor1234Version: 1.0.17

HP ENVY 6400For someone who has never used a Wireless printer this is very hard for me to understand. I have printed some things but mostly by mistake. My daughter is currently trying to help me and I now find out that I have to make a monthly or yearly payment to use my own printer? This is ridiculous!.StetMaytVersion: 1.2.20

SubscriptionI subscribed by mistake and when i tried to unsubscribe it won’t connect to unsubscribe. It looks like it rips me off..Andydurr321Version: 1.2.20

JE HAIS LES ABONNEMENTSDÉSOLÉ MON TI - MINOIU VOUS N’AUREZ PAS MON NUMÉRO DE CARTE DE CRÉDIT, JE HAIS LES ABONNEMENTS ALORS LE PROGRAMME VOUS POURREZ VOUS L’INTRODUIRE PROFONDÉMENT DANS LE RECTUM. QUEL BELLE ARNAQUE..Reboot200Version: 1.3.2

Tr7723Where is the printer I’ve ever tried to hook up to my iPhone with data only. There is no proper steps to show you why it won’t work even though it’s hooked up in your Wi-Fi..97);357);;)63266Version: 1.2.20

Really bad appWhen i use to print with hp the app was really easy but now there ads everywhere and you cant find anything.DhsygskwhdhebmdVersion: 1.2.20

FrustratedI downloaded this by mistake and they took the money directly out of my account and I wanted it cancelled right away but see "nowhere" to do that and get my money back 🥵.112333333344Version: 1.2.20

Epson appForces you to subscribe, can’t I install my printer in peace without being asked for subscription???!!!!!.Dan0294Version: 1.2.20

NulIncapable de se brancher sans donner son numéro de carte de crédit ! Voyon donc ! C’est quoi ça !.Completement NUL !Version: 1.2.20

Printer app does not workCanceling app as it did not work..Ejp7777Version: 1.2.20

ScamThere’s no button to cancel the subscription. Don’t get this app..PelicalVersion: 1.2.20

Utilisation de l’imprimanteJe ne suis pas capable de me brancher à une imprimante.Gino FiltoVersion: 1.2.20

CanonJe ne suis pas capable me brancher wifi canon ????.Sylvie cloutierVersion: 1.2.20

CancellationI cant connect to cancel the subscription..RsdinoVersion: 1.2.20

CrashesCrashes as soon as you select ‘share’ after scanning an app. Do not download this..Whats1moreVersion: 1.2.20

Can’t unsubscribe!I do not wish to have this service…. There is NO option to unsubscribe - only to charge my account! I DO NOT WANT THIS SERVICE!.K_pasaVersion: 1.2.20

Won’t connectIt won’t connect to my printer. How do I get a refund?.AngelaKeatsVersion: 1.2.20

Not user friendly at allNot user friendly at all Hate I bought this fustrating useless printer But I’m snookered I have no chance It won’t go in line.FrankpbrunoVersion: 1.2.20

SCAMAbsolute SCAM..HsbcbeiensnwnVersion: 1.2.20

ScamForces you to subscribe then won’t let you cancel. So now I’m stuck paying for monthly printing.ScamhpVersion: 1.2.20

To CancelI have one day left to cancel my subscription. Trying to “manage” tells me it is not available. Help please..MjburnVersion: 1.2.20

Very poorI will not pay a yearly prescription for the ability to print with this Epson machine when for the last two years printing was free. If Epson carries on with this I trash it and go to HP..1465bowenVersion: 1.2.20

JunkI own one of your printers and a laptop. Both are unless and junk . The printer won’t connect to the wifi and the laptop is a p.o.s!!!.Sjnevets3Version: 1.2.20

PrinterSet up is horrible - doesn’t not work. Poor poor instructions.Superman123456789123456789Version: 1.2.20

Can’t connect to my iPhoneThis product is garbage have subscribe to products I don’t want and can’t air print.BaxmoreVersion: 1.2.20

Doesn’t work!Doesn’t work!.LilactreeliveVersion: 1.2.13

Incapable de l’utiliserIncapable de l’utiliser !!!!.135gjl4?Version: 1.2.9

Phil ReambeaultAnother.Phil ReambeaultVersion: 1.2.6

AirPrint is a scamThis.Choosen frozenVersion: 1.2.2

Not connectingI set up the wi if. Passcode and the first time I tried to print it would not work. It showed that it had accepted the passcode on the same Wi-Fi that I use my iPhone and iPad. I need the code for my printer when I go back into your app it does not give me the passcode again. My printer is a PIXMA MP 250 .I have paid for this app. And I have asked a few times for help. And not gotten any..Tracy SoderquistVersion: 1.2.2

It sucksCan not connect.Farm2109Version: 1.0.15

Total garbage just waste of time & storageTotal garbage just waste of time & storage.TheWaterColorVersion: 1.0.14

App is free subscription is notYou can download app for free but you need to subscribe to there services to use app. Useless..SCat2010Version: 1.0.14

Not free - won’t even let you try it before payingThis app asks you to prepay for a full year subscription before letting you even try it out. Don’t bother installing..Gil ElgezVersion: 1.0.14

Quits after one openingApp starts fine for the first use. Next click on the icon momentarily shows the opening screen then quits. Have deleted number of times with same results..Mrscooterrider10Version: 1.0.7

Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 1.3.5