CNCPTS Customer Service

CNCPTS Positive Reviews

All they needed was an app 🔥I’ve been shopping at Concepts NYC for the past few years and it’s a great store to visit. I’ve always appreciated the customer service as well as the chance to purchase limited shoes through their legitimate raffling process. I’m glad this process is now going to be integrated within an app shopping experience. The app runs smooth and I know that it’s only up from here for the Concepts team💯.BxStationVersion: 1

So fresh and so clean clean!!Clean, smooth, and aesthetically pleasing, the CNCPTS app is a gigantic leap forward for the online shopping experience. Opening the app is quick, with no lag whatsoever. The home screen is easy to navigate and the tabs are simple, clear, and easy to use. Whatever you’re looking for, apparel, footwear, or accessories, make sure you use the CNCPTS app for an incredibly satisfying shopping experience!!.TinywingsisdathebombaVersion: 1

ExceptionalBeyond impressed with the fluidity of this app, especially considering it’s the first version of it. Very seamless, easy to use. Thank you cncpts for providing yet another great experience while shopping with you..Stanli313Version: 1

They are Official.They always have something unique while never missing with the classic pieces!!!.O.TaylorVersion: 5.5

Need Size FiltersGlad to see the app up and running but sorting through shoes and clothes without any more filters outside female or male, is pretty painful. It just means you are randomly clicking into a pair of shoes over and over only to see one size available and it’s a mens 4.5 (or something equivalent)..InvictaFIVEVersion: 1

App is sooo cleanLove this app already. So easy to navigate. Can’t wait to see the exclusives they release in here! Been waiting for these guys to get an app for some time. Does not disappoint!.Donnie_frostVersion: 1

Job Well Done!Love this app. High quality products, great visual of inside the store, and gets me excited to order some gear and even visit the store in person!.Historyfan123Version: 1

FinallyApp is clean and moves fluidly. Love viewing the products on the app and the convenience of entering draws. Would prefer a dark mode on next update but overall a great app..RichPaeVersion: 1

OrderOrdering from cncpts is quick and easy✅.$MoneyleekVersion: 5.1

Always on pointAlways enjoy shopping at concepts. Orders ship quick. Perfect.FucyiuVersion: 5.7

So simple - so rare - so niiiiceShopping made easiest w gear that’s one of kind no matter what anyone else says lol they rock love y’all!.ParkstyVersion: 5.1

Big Things ComingGreat that you can turn on notifications and enter raffles in the app..Jackkelley96Version: 1

Well OrganizedGreat app, easy to use and easy to navigate. Get some drip..Given railVersion: 3.9

ConceptsI’ve been buying shoes from these guys since the Harvard Sq location and they are the truth no if ands or buts Period!.Dre4219Version: 5.9

REALLY GOODReally good app to have, it’s is better to have the app than to have the website..BarcrVersion: 1

UX is on pointConcepts is putting on the final touches as the premier store for exclusive merchandise, sneakers and apparel with this app. Makes entering drawings for exclusive sneakers 100% easier..SilverelbowVersion: 1

Love itMuch needed app. No bugs so far but we shall see how release days go.JkhkjbbhjbhbhbVersion: 1

Love it!So excited to check out the latest releases here !.CindyOBrienVersion: 1

Always on pointLove this app!!.PecancookieeVersion: 5.5

PoggersBetter access to shoes count me in.Cale1023Version: 1

Good but can be betterClean design. Looks like Extra Butter mobile app, but not as good..BJ8765Version: 1

Concepts top notchThe best shop with the best collabs now with the best app..SilverbackmikeVersion: 1

HiY’all better let me cook 😭.BlackmigoKiroVersion: 1

Best Shoe AppGet the latest shoe releases!.JetsonAndBert43Version: 1

💛My favorite shoe store!.HuudwritnVersion: 4.5

Amazing!Dope app. Love Concepts. Beantown baby 💪🏼.Josh SavidesVersion: 1

The bestThe best.DabossdonVersion: 4.6

NO MO BOTSMaybe finally da real 1z can cop some heat and not let every release get botted - @futurefashion401.Swag GeniusVersion: 1

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CNCPTS Negative Reviews

In app notifications do not open to the productIt was announced that an app exclusive drop was taking place so I sat in the app refreshing the “notifications” portion of the app. The alert for the drop was pushed, so I attempted to click it and it did not redirect. Makes no sense that a drop notification wouldn’t be able to be clicked to go to the product that’s dropping. I hope this makes sense. It’s mind boggling that the notifications don’t open to the product that’s actually dropping and then had to be searched manually in the store. This is where a manual user wouldn’t stand a chance if bots made their way to botting “mobile exclusives”. Please fix!.Sklavokis6969Version: 1.7

If I could leave less than a star, I would.Where to even begin… this “company,” Concepts has spent the past 2-3 weeks boosting & promoting this app in a very fraudulent manner. Concepts got tens of thousands of downloads on the promise that they would be releasing their latest drop on there. Of course, that was all a lie. Just like their NFT scam. Apple, please consider removing this app before they scam more innocent people by promising shoes that they will never give. They are currently running an NFT scam by promising people access to their shoes if they buy a $500-$1000 NFT. Well guess what…. Nobody who purchased got their access. The NFT was purchased after finding the app. Thanks..Blaiseb131313Version: 3.9

Bots bots botsSadly after using concepts for years I’m officially finished , sick of competing with sneaker bots it’s ridiculous haven’t got a single drop in 3 years always on time account setup etc . There’s no bot protection through concepts 🤦🏼‍♂️ never using again in my life such a waste of time.Brendenh1285Version: 3.9

Terrible App Terrible CompanyPromote promote promote your app…then have a sneaker release not even on the app…then don’t let a single manual user buy your shoes…give all stock to bots and resellers. Concepts you have officially taken the cake for worst sneaker release of all time and your app is terrible..JriessVersion: 3.9

Don’t waste your timeOne of the worst servers of all time. Anything worth going for won’t load and they let bots eat up. I would’ve given them a lower rating if it were possible..Houdi123Version: 3.9

App did not serve its intended purposeDownloaded this app in order to enter raffles. The first raffle I attempted to enter was overrun with entries, so they held a re-release. This re-release was so overrun with bot entries, that I was unable to use the app at all. Garbage app hosted by a money hungry company..Dwat41Version: 4

Terrible app and websiteApp barely works and even then they allow bots to purchase everything and they do nothing about it.J_QuanVersion: 3.9

Don’t use this app!WASTE OF TIME. They let bots get all the drops and use captchas to keep real sneaker heads from getting what they want so they can make more money. SELLOUTS.MGM BLOWSVersion: 3.9

PointlessA for effort. However, limited releases like the air max today was via website. You have an app, use it!.Mike✌✌✌Version: 1.9

App delayApp is full of cap, 90% of the time for new releases they dont load until late.SmivencjjdVersion: 3.9

What’s the point of the appThere is no point in getting this app because there’s no exclusive drops on it & when there is an exclusive drop it doesn’t happen on the app..MjeatonVersion: 3.9

Absolute trashThis company is overhyped and WAY overpriced. App is ripe with notifications to nowhere. Their drops are backdoor rigged. Bottown USA..OmnibusfilmsVersion: 3.9

Worst shoe drop of all time (orange lobsters)This company is TRASH when releasing shoes alongside Nike. I spit on this company..Mat reviewVersion: 3.9

Orange dropBad drop, bots ate, deleting app.Deepanshu789Version: 3.9

Bad!!Do not download.KR2593Version: 3.9

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