Chibi Island Farming Adventure Customer Service

Chibi Island Farming Adventure Positive Reviews

Good game just too expensiveYour game would be much more enjoyable if you got more for your money. You have to spend energy 6x just to remove a tree. That’s way too much. I will delete this game after I use up the rest of my gems. This could have been a great game if you weren’t so greedy!!!.Skippy8293Version: 5.0504

Cannot advance without spending $$$ after over a year of play.I love the game, but I’m so frustrated. I’m down to my last couple of coin, I won’t be able to “repair” my chicken and cow farms anymore soon. I can’t sell anything at the delivery board because it all needs a glass item, I can’t build the glassblower because it needs gears, so I literally have no way to bring money in. I can’t send the airship for gears because I have no money to build the packing shop. There’s also no way to buy a decent amount of coin with diamonds without spending at bare minimum $2 each on a very select few of each when I’d rather have combined packages of a decent amount of each to actually get somewhere that repairing my farms won’t just eat up..Maelody1234Version: 5.0510

A great place for fun and relaxationThis game is great for solo playing and doesn’t leave you dependent on teammates to accomplish challenges and tasks. It’s very addictive because each challenge requires multiple steps and creating multiple items. It’s a great new version of Island Experiment so for those who are familiar and enjoyed that game, this one is definitely for you! The only downfall is it takes a lot of energy to fill the bar needed to complete the tasks and clear the obstacles so be prepared for in game purchases of gems. For fun and entertainment this game is 5 stars for both!.LaughtilithurtsVersion: 5.0504

Great game!Seems like the characters are very familiar- I remember the same ones from another game- liked them there - like them here better! Great storyline ( when I give myself time to read it instead of trying to hurry & clear the next object! ) The only time I give the game a break- is when energy runs out & don’t have any left to get more🤭( call it too much involvement in the game?? well- that’s my story & I’m sticking to it!!).Calm mutant from wooden hollowVersion: 5.0504

Chibi islandLooks like a great game just started playing hopefully with updates we will be able to join a group and also have a group chat and with a guild we will be able to help out our team wth energy I just purchased a small set, but I will wait to see how this game turns out, I’ve seen comments on how people are complaining about energy please listen to wht we have to say if you want this game to succeed support your game and make customers happy..Reeeese678Version: 5.0519

UhhI need to report a problem but when I go to the website it tells me an error has occurred. My problem is that I cannot connect to the game. It is giving me network errors and my network is fine. I have uninstalled reinstalled multiple times. It works once after that but when I try to play again the same thing happens..NightShadeeyVersion: 5.0511

I LOVE this game!So I don’t know what all the bad reviews about needing to spend money are about! I love this game. They give plenty of opportunities to continue playing without spending $$$! Just download it already! I’ve been an Island Andveture player for a long time and this one is even better. Kudos developers!.Peggy MangoVersion: 5.0504

Love it!I love this this game. The only complaint I have is how long it takes to complete building actions. I’ve been trying to complete to buildings but it takes me awhile to gain saws. Other than that, I enjoy playing it. Wish I could find more games like it!.CheddarchrissyVersion: 5.0511

Chibi IslandI don’t play this one you can’t get ahead and know if I wanted this game I would download the game and I did because it wouldn’t let me play my Experiment island say it’s closed, I enjoy but can’t play it because you want me to play this game and I don’t like it so give me back my game..LuvsbearsVersion: 5.0504

Not enough energy.My father and I really like this game, the only thing is we run out of energy really fast. There are ways to creat more energy in game but they quickly run out and you have to wait..Not one to rateVersion: 5.0504

The previous version of the game “Island Experiment” was better.You keep running out of energy in this version and can hardly get anything done. (Update): for the devs response and explanation, and considering this game on its own without comparing to previous version; adding 2 stars.KdubiohVersion: 5.0515

Good gameIt’s not a bad game kinda like it, it does have a lot of same things as island experiment. But honestly I like that game a little better. In that game it was easier to get more coins then this one..Hisbaby11Version: 5.0504

Great GameThis is a great game to waist time one. It just takes forever to gain and obtain energy. There needs to be another way so you can clear stuff. Also away to get TNT. 40 gems is a little much.Mimzyc13Version: 5.0519

Tedious!This game starts kind of fun but drags on forever. You get Mayr a quarter of the available tasks done every day. Every task requires the removal of 6-20 obstacles that each take 3-150 energetic and 4+into the game I have 156 daily energy. Too slow to continue. Deleting as of this post. Boooring!.Syr1990Version: 5.0512

TimeA lot of time is used to get everything done but one it’s understood how and what is needed it goes quickly. If there were more ways to get energy that would be great..Gerr4Version: 5.0504

Good game but…I like this game. A lot. It’s challenging and fun. But… why do I have to pay tons of coins every other time I start production in a coop or animal pen? And the cost of greenhouse productions are outrageous. It’s really hard to get ahead in this game..HMcB1973Version: 5.0511

Cute game!I’ve really been enjoying this game so far! I’ve had the occasional crashes but it happens few and far between.Jinx McGeeVersion: 5.0509

AmazingI downloaded the game and instantly got addicted. It feels like a fight for survival and I need to win. Great game for all ages, including my five-year-old, who is also obsessed with it..Jay's paws 2012Version: 5.0504

HelloSo far I am enjoying the game I used to play the other version but I can’t wait to keep playing.Momma k 47Version: 5.0509

Great!So far going great, love the theme! I’m hoping it’s a fun game that doesn’t take long to recharge and let’s you keep building. And moving forward.NooooppppaVersion: 5.0501

Super cuteThis is game SOO cute! Plus, it’s my cup of tea! I just started and so far no complaints! This game is just what the doctor ordered :) thank you to the team that created this app.PizzaBubblesVersion: 5.0504

CrashingThe game is fun and a good way to kill time, but it crashes so much that it’s annoying. None of the recent updates have fixed the crashing..Squishy_squishVersion: 5.0521

CrashesLove the game but it crashes alot hopefully the new update fixed it.Tiff i.e.Version: 5.0520

EnjoyI like this game because it’s different. It just takes too long for energy to rejuvenate..Msgems66Version: 5.0501

So relaxingI love just being able to relax and complete missions on the island.BabytexasVersion: 5.0509

I just Had to stop playing because there was a loading problem todayI like this game just like I did island experiment but today just recently and I know I have a good Internet connection reloaded the game a couple of times it kept saying Internet error I Love The NewDigging Minigame And The Fact that You can Watch adds to get extra resourcesBut just a few minutes ago I go on and the latest event in my game makes it say Internet connection problem and I know it’s not my Wi-Fi or data issues creators if you get this can you please look at your game so I can re-download it and continue playing really like your game would really appreciate it thank you you get four stars because of that loading problem I would give you five if it gets fixed thank you update just checked my Internet connections nothing is wrong signal is at 100% must be a glitch in the game or server problem again please check your game creators and fix it I will re-download and give you five stars if you do thank you very much really enjoyed this game until that happened made me delete it will re-download if it is fixed thank you sorry for the long note but other than that issue great game would recommend as long as it didn’t happen to someone else like it did me right now can’t get into the game to contact you guys for support so I hope you read this thank you again sorry for the long note Hope you guys get this soon :-) until then I will not play it again and can’t even if I wanted toUpdate app Runs perfectly nowThank you very much developers really good game five stars keep up the good work :-).Frogyman32Version: 5.0507

ChibiThis new game is ok. Not as good as Island Experiment. I don’t like that you have to wait for more power. At least in the other game you could make food to do more. Its not worth canceling a good game for this..AssfghjkloiyrwVersion: 5.0504

AwesomeSo much better, easier to complete tasks and doesn’t leave me feeling aggravated. Love it. 🙂.Diavolita628Version: 5.0504

Fantastic Customer Support!I have played games that requires heavy grinding and that includes gachas. This is a game that requires time and for you to sit back and relax. Obviously, you will get burnt out fast if you level up and progress too quickly, so don’t act surprised by that. For the experienced veterans of game with MMOs and Gacha games. You know what I mean when I say that customer support in games aren’t the greatest. Not naming names, but if you’re reading this, you probably have a couple of companies or games in your mind right now. Anyway, my point is that there are other quality of life measures that are important outside of the game, which is a great slow-paced game by itself. The most important one being customer support. Now, let me tell you, this game has the absolute hands down BEST customer support I’ve seen in the decades that I’ve played since the smartphone was invented. Courteous, respectful, polite. They answer your questions concisely and have actual real solutions. They WILL get back to you with answers and they communicate! Now if you’re wondering why this is important. I’ve encountered my fair share of bad customer service. Again not naming names, but other mobile games customer support will straight up tell you to get a better phone. It doesn’t get much more of a slap in the face than that honestly unless they insult you, which wouldn’t be the first time… Just on customer service alone gives them an extra 3 stars. The two is just because the game gives me great nostalgia for Island Experiment. It’s just as fun once you get into the groove! Also, those complaining about running out of energy and coins very quickly are generally the same ones that are rushing the game. Find a delivery that you absolutely hate to complete? Well, bud, there’s a red button next to it which is the trash can. Tap it and you can now cycle through tasks you are willing to do. Just know that’s the same for the airship as well. You are not OBLIGATED to finish that specific delivery. The whole point is to slow down, relax, and complete things at your own pace..AmarlyisVersion: 5.0517

DisappointedI loved Island Experiment. I downloaded this game and it’s okay so far but extremely dislike that so much energy is used up so quick..CrystarelaVersion: 5.0504

Chibi IslandSo far it’s interesting. Plays a lot like Island Experiment so I’m sure I will enjoy this game..Christyann2Version: 5.0509

Pretty goodIt is really good but there is only one mini game and I hate the collecting energy part and when my storage is full I can’t fix it..AjshduhdhdhdhdgdbeysVersion: 5.0509

Exciting GameI’m totally enjoying the game so far. Looking forward to the adventures that awaits..DennisBird45Version: 5.0504

UnstableThis app is just as unstable as Experiment Island was after they fixed too many things that hadn’t been broken yet..DownstrykeVersion: 5.0504

Fun but…Really fun game but takes way too much energy to complete any task and way too long to replenish. That or too expensive for ressources. Progress is just too slow and the extra overseas missions make it even worse. Extra ways to get energy also not enough. Would be much more fun if could be played longer than a few minutes at a time. Please raise energy and/or lower ressource energy cost..Missme26Version: 5.0507

Great Game but..I really enjoy this game. I wish there were a few things different to make it a little smoother. - Being able to use supplies one at time for projects instead of waiting before you have all of them. Ie having three items and being able to load up one and wait for the others. Other than that I’ll still keep playing!.BasiaSmashaVersion: 5.0511

Love itGame was good now It’s great!!!!.Bubbasmom1984Version: 5.0507

Chibi islandI am unable to play now as it is requesting an update. I try to update but there is not one available. It is stuck in a loop. Disappointing..Tyt098Version: 5.0511

FunBut need bigger print to read.LadyrolfVersion: 5.0509

Really entertainingHaving a stress free time!.ZambookaVersion: 5.0509

New to the gameI just started, so far it’s fun to play..Lee200001Version: 5.0509

Fun butWay to much energy to do tasks Yah I know the ways to get some It just feels so greedy Spend a lot sooner or wait Not to sure about it yet… Not in my keeping folder yet.AmoonieDVersion: 5.0509

FunFun so far.Tiea RudykVersion: 5.0509

New to gameI just started this game but, it’s fun so far. 🙂.WaRr0047Version: 5.0507

Game Crashing after updateHi I have been trying to load the game for the last two hours and it says connection error, is it only me? Please advise. I love the game ! Hurry up Tica linda.CalgariansVersion: 5.0505

ImprovingGlad to see developers are responsive to feedback. Enjoyable missions. Still quite difficult to accumulate enough wealth to build buildings, and get tools like hammers and saws..Source of frustrationVersion: 5.0507

Too ExpensiveFun to play but you spend too much energy doing tasks. It is also almost impossible to earn the money to make factories when they are tasked or part of the flying market. You can use gems but they don’t replenish quick either. Unless your willing to spend lots of real money to get a small amount of cash and gems or work months to accomplish a task to do it while your energy naturally replenishes this is not the game for you. I will probably delete it once my free gems are used up..FalcondrekkenVersion: 5.0504

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Chibi Island Farming Adventure Negative Reviews

Don’t waste your time.I’ve been playing for a while now. I downloaded for some relaxing time. But come to find out, it takes to long to get resources. Building was easy at first, then it seemed like every building you needed to build needed more resources. So you complete deliveries. But in order to get what you actually need you have to waste time on making those orders. It takes to much time and resources and you definitely don’t get enough tools with just deliveries to help. Ever since your last update I’m also getting connection errors. And you lose that progress and any resources you needed. The dig site is fun but you could have added tools in the site as well. Plus, if you want to just buy the resources you need with the gems you find that you never will have enough. Forcing you to either waste more time or spend actual money. And most people don’t have that money to waste on stuff that will only last a little bit. I think I will be deleting this game. I’m almost to the end anyways. And I need like 15 hammers to get me through building what is needed. I wouldn’t even have given you 1 star but it forces us to check a star..CchfgytjngguVersion: 5.0511

Too much time to get anything doneIt takes too much time and energy to complete the tasks. Now you need to complete 3 or 4 rounds to get a building done. Some of the resources to complete a building are not easy available and you need to complete many orders to get 1 or 2 of that item. Some of the buildings or tasks require 5 items and that means you need to complete 15 orders to get 6 items. By the way, each order also requires a lot of resources that takes up to 3 hours to get 8 items and need more than 50 to complete the order. Other thing is that you are always running out of energy and need to go back to fill up the energy. You need to buy many gems and TNT to advance in the game. I think the game is too slow. This issue is the same or maybe worst that the one we had in Island Experiment. I think that all the complaints and reviews were not taken into consideration to create this new game..AiramaleyamVersion: 5.0504

DO NOT GET!I loved the old version and I decided to start playing again so I had to download this new version. It was fun for a few hours but then it crashed twice and just logged me out. So I closed it out and thought I’d try again later….well when I opened up the app again it told me “there is a new version available! Update and come back!” I clicked update and it took me to my App Store but it didn’t give me an update option. It just said “open” so I clicked it and it took me back to the game loading screen where it said “there is a new version available! Update and come back!” So now I’m clicking over and over again and it’s just a vicious cycle!.Sshaynaa1Version: 5.0511

Crashes constantlyGood game so far but in a 5 minute period the game crashed just as many times. Not very good and highly annoying. This makes the game difficult to play. Now level 11 and have discovered you only gain 1 pt of energy for every 10 levels which taking into account that cutting most trees take at least 2 rounds worth of energy means you only can play for 5 minutes before having to wait several hours for energy to refill. This makes it difficult and slow to progress thru the story line of the game..AireAnna RoseVersion: 5.0504

Nexters got greedyThus could be an excellent game, it seems to have huge potential but in actual play, after the first day or two of play of playing you have one of two choices. Either log on every few hours, use your energy in a few minutes, then log out for a few more hours. Option 2 is to pay $$$ for gems and/or energy and can probably actually play the fame for awhile, but why pay $ for a game you have only been playing for a day. Their other game, hero wars, does a much better job of it. Maybe they’ll fix it eventually but for now its not a very good game..Kks23450Version: 5.0504

Island Experiment 2.0 - STAY AWAY!I played Island Experiment on the PC and loved the game. The developers ended the game and moved us over to the new mobile game. This new version is horrible. You eat up energy way to fast, it’s easy to mistakenly click on the wrong thing as things are so close together. This is why I don’t play these types of games on my phone. But, since I loved Island Experiment so much I thought I’d give it a try. Stay away. This game is the result of this company going public from a recent merger and now they just want your money..Husker30Version: 5.0504

Energy makes me madLoved the old version experiment. This one is fun, but it’s impossible to play for more than 30 seconds without running out of energy. They just want people to spend money to buy energy. The energy required to clear some obstacles is insane. If you want us to spend 25 energy to get 2 things a time, then have us earn as much as we can while we aren’t playing..Varage salerVersion: 5.0510

Really bad update ~ deletedAll of a sudden you need so many residents to access locked stuff I already had access to but are now locked due to not enough residents and I can't even get more residents bc the things I need to get more residents are locked due to not enough residents.... Unless you spend a boat load of money... Nope deleted was fun while it lasted but then they got greedy n took everything away so ✌🏽.YokobunbyVersion: 5.0520

NoGoodI miss the old version! , if y’all could have it to where we have another option for buying energy or diamonds or our Facebook friends should be able to send us things like this you do a few digs and you’re out of energy most of the time very big things or you need dynamite if I wasn’t in love with the game already I’d give it up cause it’s lowkey a cap..SunkissedSugaVersion: 5.0514

Rip offThe game is fun until it takes all of your energy and you can’t even clear one obstacle and whatever task you’re trying to complete requires you to clear 30+ obstacles. Basically if you want to get anywhere in the game you have to spend a stupid amount of money..ArbitrossVersion: 5.0504

No money no play !DO NOT WASTE YOUR TIME!! This is an absolute disgraceful game. Created specifically for ALL your money. This game is not at all enjoyable. The creators and developers should be ashamed. There is no way to play this game without spending hundreds of dollars and hundreds of useless hours TO END UP NOWHERE BUT FRUSTRATED. A complete an utter disappointment from Island Experiment..VirginkatVersion: 5.0504

Sexist and racistThe first adventure features two male characters having to rescue the female character. Most work is relegated to the male characters while the female character simply notices problems and wonders “How will we ever solve this?”. The indigenous person on the island is referred to as an “aborigine” and is dressed is stereotypical island witch doctor gear. No thanks, deleted..KimbarichanVersion: 5.0501

Sad imitationI came over from Island Experiment also. I tried to like it. It’s basically the same game except way worse. The current task needs 100 items that you have to use energy to get. I literally get 2-3 and I’m out of energy. Ridiculous!.Wagners2000Version: 5.0504

Won’t let me open game after updatingI updated the game like it said, now it won’t let me in the game. I restarted my phone and it still won’t work. Was fun for the couple weeks I got to play..Melissanewman32Version: 5.0504

Very poor companyI started playing this game when it was Treasure Island. I did like it, but then nexters decided to end that one and replace it with Chibi Island. Now they are replacing Chibi Island with who know what. Well I an done. Your games are just not worth the hassle. Later gator!.Ladywolf2uVersion: 5.0511

Dont spend moneyReally mad about how much time and money i have put into this game for it to load up tonight and everything be changed alot of unlocks moved to higher levels and locked.BrittBomb1989Version: 5.0520

TerribleThis game is supposed to replace “Island Experiment” however, it is a terrible game. The energy is only 51 and most things use 10++ therefore you cannot accomplish much and have to wait. Yes I know there are ways to get extra energy but then you will run out of that also, like I did with berries. Berries and tea make energy now there are no more berries so I can’t make any more energy in the TeePee. I do not recommend this game at all!.Ld8564Version: 5.0504

Too busyPlayed the old one until it discontinued then played the next and now it’s being discontinued not happy.CPhjjjjdihrjrirbrhVersion: 5.0504

They destroyed their own gameI played this game for a long time and spent lots of money on it. BUT…. Then the update came. Not cool guys! Many things I was able to do and produce were taken away! It doesn’t give me new quests, the ones I’m on I can’t complete as I no longer have access to items they require (I used to). WHY did you do this?? The game no longer has any play value - I can’t continue. I don’t recommend this game to anyone - you developers wrecked your game. It has nifty graphics and that’s the only good thing I can say about it - otherwise it’s useless..OgopogoisrealVersion: 5.0522

Update not appreciatedThis game was ok until the last update. Those of us who had put in time and reached high levels lost all our ability to produce what we were producing prior to the update. I’m losing interest at a very rapid rate.Ok thus farVersion: 5.0521

REFUSE to play!I played their previous game, Island Experiment, for years. I took a short break only to return and see it no longer exists; however, along with the game going, so did all my diamonds and in-game content I had. Won’t be fooled again!,,.Cap2camVersion: 5.0509

.The old game was way better..have to wait to long for your energy to build back up n then it is gone with in a minute…bring back the old island.Bring back the old islandVersion: 5.0504

MONEYI spent a LOT OF MONEY and I had a huge amount of coins on the Experiment Island what is no longer available. When I try to open the game it transfers me to this game, so should be transferred my money! WHERE IS MY MONEY??????????? 🤬.MarcsuuuVersion: 5.0511

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