CC’s Coffee House Customer Service

CC’s Coffee House Positive Reviews

Love cc’s but much needed upgradeMy order is annoyingly specific (iced coffee + two shots + oat milk) which is not something i can curate via app. this option would help a TON bc i work in the quarter around the block from a cc’s and would love to be able to put the order in ahead of time and pick it up without worrying about running the clock. if the cc’s gods see this, please update this app to add this feature! 🙏☕️✨.ResmartedVersion: 22.16.2022102001

Easy to order!I love this app…it’s simple to order but the only problem is that you can’t link your prepaid gift card. They need to fix this so that you can simply add funds and check out through the app..PinknationappisthebestVersion: 21.29.2021050504

Super helpful and easy but an update would be great.I really like the espresso 22 with brown sugar, cinnamon syrup, and sweet cream instead of half-and-half, but I can’t get that on the app. I can add the king cake flavor but I don’t really like caramel in it. There’s also no option for adding sweet cream to the espresso 22, which there definitely should be. It makes it so much better imo.Cbenandi222Version: 22.16.2022102001

Needs Lake Charles location added.Love the idea of having an app to keep track of my rewards. I’m just sad the Lake Charles, Louisiana location on Country Club Road isn’t available for online app orders and I can’t select it as my location like the other locations. If it becomes available I’ll definitely bump my rating up to 5 star. Love their coffee!.CfautherreeVersion: 21.29.2021050504

Super slow serviceThe drinks are higher than Starbucks and service is ridiculously slow!!.BrteachermomVersion: 22.16.2022102001

CCS 4EVRI am a huge fan of CC’s! The app is simple and easy to use. Never had any issues with my coffee being wrong!!.FarrrealVersion: 21.29.2021050504

I love CC’s!This Louisiana favorite has delicious food and drinks. The app is user friendly. Give them a try!.Colbydf123Version: 23.12.2023071201

Easier to just order thereSlow cumbersome and not user-friendly … CCs should hire a college kid to upgrade this app and make it simpler and more stream-lined.<><'Version: 23.12.2023071201

Excellent Coffee; Excellent New AppI LOVE the new app! I also LOVE CC’s coffee and go to the store at Bluebonnet Boulevard and Perkins Road daily! Brandon and his crew there always take good care of me!.Music-lover57Version: 21.29.2021050504

So so on timingCompared to the Starbucks App CC’s is slower to send the order & for the Baristas to have it ready….. only reason put 3 stars…..KjnnurplVersion: 22.14.2022082902

The BestCC’s is my everyday need! Their coffees are amazing and are never a disappointment!.Z_MarieVersion: 21.29.2021050504

Metairie Road Staff is excellentKudos on such a great staff They are so welcoming and efficient.Keith KreuerVersion: 22.16.2022102001

Awesome!Happy to finally have a CC’s app! I know a few people have mentioned not being able to sign in. I wasn’t able to either, until I logged in to my account elsewhere & allowed the system to migrate my username to my email. Once I allowed that to happen, I was able to use my email & password to log in to the app. Hope that helps fix the issue for any one else!.CsmittayyyyVersion: 21.29.2021050504

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CC’s Coffee House Negative Reviews

Don’t waste your time!Ordered and waited… watched other people come in and order, get their coffees and leave while I waited, and waited… After my pickup time had come and gone while I continued to wait, I asked and the barista had only seen one of the two drinks ordered so he made the second. He said ‘we don’t see the mobile orders in a timely manner, best to come in and order’. App isn’t organized as logically as Starbucks either… dev team has some work to do!.JeffnKreweVersion: 21.29.2021050504

App Changes, No PointsPrior to the update of the app, I was able to add caramel flavor to my Espresso no. 22 and order through the app to earn points. Now that option is not available, and I have to order at the window each morning, but I don’t earn points. Is there a way to earn points when ordering at the store? I want to earn points on every purchase..SeasonForMotherhoodVersion: 21.29.2021050504

Can’t even make an accountI can’t even make an account. It keeps telling me I already have account with my email in use, when I go to sign into that email and press forgot password it tells me…error has occurred. So there’s nothing I can do to make an account or sign into my current account which makes the app useless to me.BabiedigerVersion: 21.29.2021050504

MehI can’t even access my account information without getting a service error. According to other reviews, it doesn’t seem like anything has been updated or fixed. I was hoping to be able to upload my gift cards and be able to keep them in one place to use..MRicharsVersion: 21.29.2021050504

Can never log inConstantly gives internal error message or unknown error when trying to log in or reset password. May work once out 10 times. Very frustrating as I like to order ahead and pick up..JB1984JBVersion: 22.16.2022102001

Can’t load cardsApp looks great but it will not allow you to add gift cards to your account. Also multiple gift cards I received show inactive. I think it’s more an issue with their system than a scam but makes it difficult to use their app and gift cards..Kicking35Version: 21.29.2021050504

Not user friendlyHave attempted to order via app several times and find it to be overly complicated & not user friendly. Deleting app but will continue to order via drive through because their coffee is 5 star!.225 BirdieVersion: 22.14.2022082902

Can’t login, can’t create a new account.I have had a rewards account for years with CCs. The app won’t let me log in at all. So I figured I’d make a new account with a separate email but it says that email is already in use. What’s the point of an app that doesn’t work?.HbeeesVersion: 21.29.2021050504

Can’t login everI love CCs and would like the ease of using the app, but I can never login to my account. I always get an “invalid token” notice. I reset my password and it still happens. It works for checking out as a guest though..Nolagirl 88Version: 23.12.2023071201

CANT LOGINI’ve been going to CC’s and having a rewards card for years now. I’ve made two separate accounts with different emails and it claims I don’t have any account under those emails. It is super frustrating..PicMikVersion: 23.12.2023071201

Should be good but won’t let me log inThis app looks good- shouldn’t have problems except it will not let me log in… keeps saying the passwords don’t match or exist but , they in fact, match and exist :-) Plz fix this!!.Sarah.McGeeVersion: 21.29.2021050504

ProblemsWould not let me set up a new account/said I had an existing one. Would not let me access my existing account. “Forgot password” link generates “Oops” message..PshdbdvfVersion: 21.29.2021050504

Can’t loginCan not log in to my account :( I use a rewards account with my phone # each time I visit but the app won’t let me login..Ddam012Version: 21.29.2021050504

The app doesn’t workEvery time I download this app it won’t even open. Hoping this review will get it resolved, thank you!.222K777Version: 22.16.2022102001

Useless AppApp won’t let me open an account and if I order without an account , I won’t get rewards points.TwiceadaycustomerVersion: 21.29.2021050504

Can’t loginI have an account I can’t even sit in my card to the application. Keeps telling me account does not exist.Camodad122Version: 21.29.2021050504

GREAT coffee. TERRIBLE app.That’s all there is. I prefer just going into the shop and ordering in person..Coulson_LivesVersion: 22.16.2022102001

App is horribleCannot login. The app and website need to be redone..Aimeelynn756Version: 23.12.2023071201

Missing LocationsPlease add Thibodaux, LA on the app for online ordering..☝GOOD☝ ⌊=========⌋ ||Version: 21.29.2021050504

Houma La.Please add Houma La..SlippybadVersion: 21.29.2021050504

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